ilk2b t1 km portals research bc class

“ We are what we repeatedly do.

Excellence, then, is not an act,

but a habit.”~Aristotle

Information Management 2B

Miss Tracy Lefika • Tel: (011) 559-4000• E-mail: [email protected]

Office: A Ring, Bridge 513 (APK) or ADD

RR Technology and the bibliographic chain: Idea channels…

Due date: 10 August 2012

SIX Assessments

PRACTICALS: No practical’s for the first 7 weeks.

Topic 1 (and also look at Topics 2+3)

KM, technology, research strategies, new media and the BC 3

Expectations….

• Academic staff

– On time– Prepared– Available – Patience


• Students

– On time– Prepared– Attend all lectures– Cell phone off– Responsive– Work hard


Research Report Requirements

• Groups (10 people per group)

• Create a poster which explains what the bibliographic chain is and how you intend to re-vamp it to include new media such as: Blogs

• Focus area’s: Content/Creativity/Layout/Overall presentation.


ALSO write a report: explains the use of BC in business:1. Formulate the research question and sub-questions to be

addressed in your report.

2. Follow the specific guidelines for report writing.

3. ± 2500 words in Arial 10/12 in single spacing.

4. Use at least 15 references.

5. Use of incorrect bibliographic referencing and citation style = Minus 20%. Edulink: Example and guidelines on Harvard referencing style.

Minus 5% per day for submissions received after the due date and before the cut-off date.


Lecture Notes “Lecture” Class

• PDF in Edulink• Summary of ‘reading

material’• Use in Edulink assessments• Theory: what you have to

study for the exam• Parrot-study the notes and

get 40% in exam• Add your own notes in class,

this is what gives you 60%-80%

• Yes, if you’re Einstein then you will get 100%

• Slides (outline only)• Discussion / debate• Understand >> what you

need to get more than 40% in the exam

• Examples = NB• Your participation = NB• WE learn• Class activities / tests• Listen to your problems


Terminology KM/KE/KW/ICA/Research/BC/IC/CI• KM: Knowledge Management • KE: Knowledge Economy• KW: Knowledge Worker• ICA: Intellectual Capital Assets• Research… what KWs do• BC: Bibliographic Chain … ‘chain = channel > ideas’

idea > published information > decision support > gives you / your company the competitive advantage (CA)

• …also CA: current awareness, citation analysis• IC: Intellectual Capital >> Idea Channels (BC), i.e., the ‘stuff’

managed by KMrs which becomes CM (corporate memory)• BI/CI: Business/Competitive Intelligence (ILK3)• ICT: Information & Communication Technology• KMT: Knowledge Management Technology


KM…not only TECHNOLOGY

• People > relationships, trust, and the exchange and integration of information and knowledge between people.

• USE technology to:–

Communicate corporate objectives

–

Promote common understanding

–

Create a collaborative research and knowledge sharing environment

• Researchers use their company’s PORTAL to be connected to experts, to access information, knowledge and the expertise of other colleagues – regardless of where they are in the world.

• Portals are the "technical embodiment" of the "corporate memory".

• The bibliographic chain (BC) is a core part of the corporate memory.

• Different GENERATIONS collaborate in the corporate environment!!

You ? ILK2B


At work (any industry) in the KE, you will use technology to do research to be able to DO your work;Research is about finding & working with information (BC);Strategies for finding QUALITY web-based information.

3 things in Topic 1


• Informal communication – verbal and person-to-person: idea generating,

brainstorming

• Formal communication– 'published' documents: paper, electronic

Basic issuesImportance of

communication in the research

process…

Culminating into the so-called life-cycle of information(Some people refer to this CYCLE as the Bibliographic Chain.)


What is the bibliographic

chain?


Idea Channels

ROLE OF INFORMATION IN THE RESEARCH PROCESS

The BC is the channel through which an idea travels

Your own notes,

documents

ProjectWIP/

formal

Unpublished reports/studies

Conference Proceedings

Scientific Journals (published, peer

reviewed)

Directories, indexes

Bibliographic reviews and

citation analyses

Annual reviews & state-of-the-art

reports

Books

Case reports/Policies

Encyclopedias

Analogy:“Filtered water”

Ideas Individual

resourcesInstitutional

resources

Work-in-progress

Unpublished studies

Conference proceedings

Scientific journalsDirectory services (indexes, hubs, portals)

Bibliographic reviews & CA’s

Annual reviews and State-of-the-art reports

Books (print and e-books)Encyclopedic summaries (general, subject)

Research is about PROBLEM SOLVING and it involves finding

information (resources) to help you develop your ideas into something

new or into ACTIONABLE INFORMATION to be used to your

company’s advantage.

In 1976 the bibliographic chain was developed and it included the layers

portrayed here.

But – seriously – 1976 is a LONG time ago… this model needs revision. That’s what RR1 is about – you have

to revive it.


• Consists of print and/or electronic information formats

• Also includes other formats: films, recordings, television, multi-media packages

• New media

Bibliographic chain “New media”…past 25 years…

?

Blogs, wikis, mash-ups,

podcasts, avatar creations,

interactivity, OSNs.


1. Not all items complete the entire BC sequence.2. Many are subsumed under other topics on route

and disappear from view.3. Some sources are combined and transformed.4. Items which have the necessary validity,

significance, uniqueness, and appeal, will travel the full distance through the chain.

5. Progression through the BC is tied to time.

BC … idea ‘evolution’…or not


At work (any industry) in the KE, you will use technology to do research to be able to DO your work;Research is about finding and working with information (BC);Strategies for finding QUALITY web-based information.

Remember > 3 things in Topic 1


Your ‘work’ (in your current situation) is to find a PT job because ‘times r tuff’, so you start DOING RESEARCH

You determine the sources that will provide you with the necessary information to perform your ‘work’.

You determine which information to act on, because it’s trustworthy and will enable to reach your goal.

Practical … let’s say…


Part-time jobs for

students?267

MILLIONChange my

search strategy!


267 MILLION!

PROBLEM: Enormous amount of information

Strategy: Right tools and sources.

Implied Boolean logic with keyword searching


• Finding/identifying sources– relevancy & precision

• Content providers– establishing quality of content

• Retrieved documents– managing & storing & finding

• Full text (paper/digital) copy– only the URL?

Basic issues in research

PROBLEMS REGARDING RESEARCH INFORMATION SOURCES

What is your PERSONAL INFO MM strategy?


KW=Researchers > SKILL > PIM > NB-NB-NB

Personal Information Management

1. Applying bibliographic knowledge

2. Finding & evaluating information

3. Documenting information found

4. Managing your resources

5. Being a referencing fanatic


Using and evaluating Web content

Information is intellectual property and is protected by the copyright law.

PLAGIARISMBasic evaluation criteria:

1. Authorship 2. The publishing body3. Point of view / Bias4. Referral to and/or knowledge of the literature5. Accuracy & verifiability of details6. Currency

Research > Reliable >Documented…


• QUALITY INFORMATION

• Systematic development of topic/problem.

• Cover/Use all links in the BC.

• Develop a PBD (personal bibliographic db):– Use MS Excel or Access or REFWORKS (UJ)– Rate your sources– Assign keywords broad to narrow (indexing).

Documenting information foundPaper or digital

Research:


Personal bibliographic database

– Access, Excel, Endnote, Refworks, Zotero

– Determine personal database structure

– Enter & edit records– TIME/effort:

Investment in your future…

Create & maintain your PBD

…knowledge worker…


Information and the Research Process

PHASE 1 - 9: FROM RESEARCH IDEA TO RESEARCH PUBLICATION

In business > Your research findingsare presented to Management andClients…

Depending on the quality of your research > you get the promotion, the $$$, the trip overseas. If you’re an entrepreneur, RESEARCH is what feeds your business.

Proper research results in ‘actionable information’ NB > decision-making!

Finally… Research Report

An IKM-student is of value to any enterprise because they know how to work in the KE, they know how to manage knowledge and how to use technology in the research process. Obviously academic research and business research differ, but the skill remains the same and it is this skill that you will use to your company’s advantage.

Becomean IDEA

CHANNELmanager

ilk2b t1 km portals research bc class

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