iiba | - user experience discovering and involving …...iiba ®brussels chapter event user...
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BrusselsChapterBrusselsChapter
IIBA® Brussels Chapter event
User ExperienceDiscovering and Involving Users
February 21 2017
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Agenda
§ 18:00 Welcome
§ 19:00 A word from our host
§ 19:05 Other events in the BA space
§ 19:10 User Experience:
Discovering and Involving Users
§ 20:30 Networking drink
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With a special thanks to …our speaker our sponsors
Carole de Block
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Other events in the BA space
Calls for speakers are open now !
25 – 27 September 2017Londonirmuk.co.uk/ba2017
3 Oktober 2017Vianen, Utrechtdreamevent.nl
The User eXperienceGoing for a design that delights and engages the user
The 5 planes of UX design
9“The elements of User Experience”Jesse James Garrett
Working together
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Analyst UX designer Developer
Analysis phase/ Sprint 0
Input/feedbackdeveloper
Proposal phase
Start development / Before each sprint
Handover todeveloper
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A word from our host
>€9,0mio 50+
Finance Transporta.on&Logis.cs
Energy&U.li.es
Manufacturing&Services
Society&Government Healthcare
Our exper.se
design services | manage transi2on por5olio | enhance team performance | provide data insights | challenge service strategy | op2mize processes | mo2vate employees | manage service por5olio | design service organisa2ons | build service architecture
| design for ac2on | analyze customer data | coach leaders | implement strategic programs | enhance customer experience | design user interfaces | improve
customer loyalty | manage transi2on | improve business performance | communicate through portals | implement bpm systems
Our offering
• DESIGN:• Strategyalignment• Businessmodel• ServiceDesign• ServicePorBolio
• ORGANISE:• OrganizaGonmodel• Governance• BusinessProcesses• Sourcingstrategy
• DELIVER:• ProjectManagementOffice• BusinessProcessManagementSystems• Portaltechnology• MigraGontoolkits
• ANALYSE&MONITORING:• ProcessMining• DataMining• VisualizaGontechnologies
• AnomalydetecGon
• TRANSFORM:• Businessrequirements• ITarchitecture• ProjectPorBolioManagement• ChangeManagement• ServiceManagement
How can we help?
How can we help?
With the use of cuAngedgetechnologies, in collabora2on with
specialistpartners
THANKYOU
Address
ContactUs
Crossroad Consul2ng Schaliënhoevedreef 20H 2800 Mechelen, Belgium
[email protected] Tel: +32 15 283940 VAT BE 0893405632