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IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP

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Page 1: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

IIBA Ottawa-Outaouais Chapter

CBAP®/CCBA® Study Group

Emily Tom, CBAP

Page 2: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

Agenda• Introductions• Chapter 7 – Requirements Analysis & Design

Definition • Chapter 8 – Solution Evaluation• Chapter 9 – Underlying Competencies• Pop Quiz

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Page 3: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

Introductions• Name• Current projects• Exam preparation

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Page 4: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

Chapter 7 – Requirements Analysis & Design DefinitionRefer to BACCM™

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Page 5: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

7.1 Specify and Model Requirements• The purpose of Specify and Model

Requirements is to analyze, synthesize, and refine elicitation results into requirements and designs.

• Focus on understanding need à requirements• Focus on solution à design• What are the two modeling formats?

– What are the model categories?

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Page 6: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

7.2 Verify Requirements• To ensure that requirements and designs

specifications and models meet quality standards

• What are some characteristics of requirements and design quality?

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Page 7: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

7.3 Validate Requirements• To ensure that all requirements and designs align to

the business requirements and support the delivery of needed value.

• Identify assumptions – manage associated risks• Define measurable evaluation criteria – what does this

mean?• Evaluate Alignment with Solution Scope - When

requirements do not align, either the future state must be re-evaluated and the solution scope changed, or the requirement removed from the solution scope

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Page 8: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

7.4 Define Requirements Architecture• To ensure that the requirements collectively

support one another to fully achieve the objectives

• Discuss inputs (section 7.4.3)

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Page 9: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

7.5 Define Design Options• To define the solution approach, identify

opportunities to improve the business, allocate requirements across solution components, and represent design options that achieve the desired future state

• What are some solution approaches?

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Page 10: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

7.6 Analyze Potential Value and Recommend Solution• To estimate the potential value for each

design option and to establish which one is most appropriate to meet the enterprise’s requirements

• Discuss elements (7.6.4)

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Page 11: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

Chapter 8 Solution EvaluationRefer to BACCM™

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Page 12: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

8.1 Measure Solution Performance• To define performance measures and use the

data collected to evaluate the effectiveness of a solution

• Discuss techniques (8.1.6)

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Page 13: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

8.2 Analyze Performance Measures• To provide insights into the performance of a

solution• If the measures are not sufficient to help

stakeholders determine solution value, business analysts either collect more measurements or treat the lack of measures as a solution risk

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Page 14: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

8.3 Assess Solution Limitations• To determine the factors internal to the

solution that restrict the full realization of value

• Discuss elements (8.3.4)

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Page 15: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

8.4 Assess Enterprise Limitations• To determine how factors external to the

solution are restricting value realization• How would culture be a limitation?

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Page 16: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

8.5 Recommend Actions to Increase Solution Value• To understand the factors that create

differences between potential value and actual value, and to recommend a course of action to align them

• What is an example of an “Eliminate Redundancy” action?

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Page 17: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

Chapter 9 Underlying Competencies

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Page 18: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

9.1 Analytical Thinking and Problem SolvingCore competencies include:• Creative Thinking• Decision Making• Learning• Problem Solving• Systems Thinking• Conceptual Thinking• Visual Thinking

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Page 19: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

9.2 Behavioural CharacteristicsCore competencies include:• Ethics• Personal Accountability• Trustworthiness• Organization and Time Management• Adaptability

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Page 20: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

9.3 Business KnowledgeCompetencies include:• Business Acumen• Industry Knowledge• Organization Knowledge• Solution Knowledge• Methodology Knowledge

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Page 21: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

9.4 Communication SkillsCore competencies include:• Verbal Communication• Non-Verbal Communication• Written Communication• Listening

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Page 22: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

9.5 Interaction SkillsCore competencies include:• Facilitation• Leadership and Influencing• Teamwork• Negotiation and Conflict Resolution• Teaching

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Page 23: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

9.6 Tools and TechnologyCore competencies include:• Office Productivity Tools and Technology• Business Analysis Tools and Technology• Communication Tools and Technology

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Page 24: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

• Pop Quiz

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Page 25: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

• Study group materials are available for download at the Ottawa-Outaouais Chapter website (under Certification à CBAP or CCBA Study Groups.– http://ottawa-

outaouais.iiba.org/Certification/About-IIBA%C2%AE.aspx

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Page 26: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

• Upcoming Events:– Apr 13 – Next Study Group Session – Ch 10, 11– Apr 19 – Monthly meeting - UXers are from Mars,

BAs are from Venus– Apr 30 – Workshop

• More info is available at:– www.ottawa-outaouais.iiba.org

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Page 27: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

Next Study Group Session – April 13Chapter 10 – TechniquesChapter 11 – Perspectives

Homework – Prepare 5 questions from above BABOK® chapters and submit in advance to [email protected]

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Page 28: IIBA Ottawa-Outaouais Chapter · IIBA Ottawa-Outaouais Chapter CBAP®/CCBA® Study Group Emily Tom, CBAP . Agenda • Introductions ... UXers are from Mars, BAs are from Venus –

Questions?Contact [email protected]

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