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Site visit Southern-Limburg IHS - Indonesia delegation 129 November 2

Promoting entrepreneurship

the Southern-Limburg experience (NL)

Context

Practice

Process design

Legalframework

Location

Project

Evaluation

IntroductionStarters Centre

Southern-Limburg

Marcel van Kasteren

Regional centre for promoting entrepreneurship

Business consultant

Small & Medium Enterprise expert

Projectmanager

Neigbourhood Economy Project Heerlen

Freelance external expert SME

for UN project in Southern Sudan (Malakal)


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

IntroductionMission

Structure

Approach

Foundation to stimulate and promote entrepreneurshipin region Southern-Limburg

Co-funded by Chamber of Commerce Southern-Limburg

and all 19 municipalities in the region ( 0,38/citizen)

One access point for entrepreneurship in the area

Service free of charge No admission obstacles

Qualified staff (8 employees)

Located in three major towns

Maastricht

Heerlen

Sittard-Geleen

Starters Centre Southern-Limburg


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

Introduction Title of the Practice

Main Theme

Neigbourhood Economy Project Heerlen

project BuurtEconomie Heerlen (BEH)

Economic revitalisation of disadvantaged

neigbourhoods (Urban II area) through support to

SMEs


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

IntroductionGeographical context

Scale & dimension

Characteristics

Heerlen, Parkstad region,

Limburg province, the Netherlands

Urban II area

in northern part of Heerlen

45,028 inhabitants (49% of 91,528)

1,218 hectares (27 % of 4,524)

divided in 6 sub-areas

City-East City-North

Rennemig-Beersdal

Heerlerheide-Passart

Vrieheide-De Stack

Hoensbroek-De Dem

Mixture of

upgraded former mine worker houses

newly developed social housing areas

existing urban areas


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

IntroductionTarget group

Objectives

Expected outcome

Time scale

Potential entrepreneurs as well as existing ones

(small enterprises with less than 10 employees)

To assist potential entrepreneurs with process

of business development and planning

To assist existing entrepreneurs by improving

their business throughout company life cycle

Three indicators

400 potential entrepreneurs under coaching

100 start-ups created

100 existing entrepreneurs under support

Starting date 1st January 2003

4 Years until 31st December 2006

Midterm evaluation after 2 years (BEH part I & II)


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

Introduction

Main elements

Activities

Issues and problems

One counter concept in business consultancy

Offered by two business consultants

Entrepreneurial advise & coaching Free of charge

Using network partners

Free consultancy hours

Intensive coaching in developing business plans

Organize vocational training: entrepreneurial

skills, business plans, bookkeeping, commercial Organize thematic events

Customer assistance: application for funding,

debt rationalization, housing

Lack of notion about entrepreneurship

Neigbourhoods with lack of or poor businesses Physical degradation of areas

Limited access to investment/finance possibilities

Poor entrepreneurial skills and competences

Problem companies (sometimes illegal)


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

Introduction

Decision making

actors

1. City Council & City Management - Heerlen

Initiator

Political judgement

Subsidy approval

2. Department of City Planning Heerlen

Policy maker

Project proposal

Project owner

Urban II program management Heerlen

Overall management

Subsidies

4. Starters Centre Southern-Limburg

(public foundation co-funded by Chamber of

Commerce and all regional municipalities)

Project execution & organization

Daily management

Daily operations


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

Introduction

Strategies

Coordination

Conflicts

Experience used from a similar project in

Maastricht (Entrepreneur in the Neigbourhood)

Special attention to administrative proceduresand recordkeeping

Joint initiatives with Maastricht by partial overlay

in operations (2003 2005): economy of scale

City Council & City Management

political & subsidy approval, final responsible

Urban II steering committee project & subsidy approval

Starters Centre Southern-Limburg

daily responsible and operational managem.

Start-ups from a social welfare situation phase

long bureaucratic procedures Find proper commercial estates for start-ups

Limited access to financial resources and

investement opportunities


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

IntroductionLegal setting

Legal instruments

A public institution (the Starters Centre) is

responsible for implementation

On operational level non-profit as well as private

organizations are contracted to deliver services

for start-ups and existing entrepreneurs

A co-operation agreement between project

owner (municipality of Heerlen and project

executor (Starters Centre)

A biennial communication plan for public

relation and communication activities

An activity plan (yearly)

Urban II report (quarterly)


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

IntroductionHuman resources

Financial resources

2 business consultants (entrepreneurial advisors)

project management: shared responsibility

between 1 consultant & director of Starters Centre

part time administrative (0,2 fte) and financial

(0,1) support by existing staff of Starters Centre

Total budget 907,600 for four years (2003-2006)

Co-financing between

community budget (56% or 508,525) and Urban II subsidy (45% or 399,344)

907,600 453,800 453,800Total budget per period

208,600 113,800 94,800Technical project support

120,000 40,000 80,000PR & communications

80,000 40,000 40,000Housing & facilities

499,000 260,000 239,000Personnel costs

Total budget2005 /20062003 / 2004Project budget item


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

Introduction

Results and

common benefits

Lessons learned Intensive entrepreneurial support and coaching

works out!

1044460100Existing entrepreneurs

1104565100Start-ups created

465203262400Customers undercoaching

603261342600Initial customercontacts

Totalrealization2003-2006

Realization2005-2006(until 01/07)

Realization2003-2004

Expectedoutput2003-2006

Indicators


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i hi


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

Introduction

Pera & Hata Bajramovic

Satellite and telephone shop

Started 2004

P i hi


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Context

Practice

Process design

Legalframework

Location

Project

Evaluation

Introduction

Monique Bonn

Prenatal care centre

Started 2005


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ihs indonesia 29 nov 2006

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