if aristotle ran general motors tom morris
TRANSCRIPT
IF ARISTOTLE RAN GENERAL MOTORS
PRESENTED BY:
GROUP A
DIRGHA RAWAL
GANESH LAMICHHANE
ISHA DHAUBHADEL
RAM SHARAN SUBEDI
Page 3
Preface
The philosopher of the centuries, from Plato to Aristotle to the present day,
have left us the equivalent of huge bank account of wisdom that we can draw
on for a wealth of insight applicable to both business and rest of life.
We can invert this intellectual capital in our careers and experiences and reap
tremendous returns of new wisdom as a result.
In 1952 Charles Erwin proclaimed:
“What is good for country is good for General Motors, and what is good for
GM is good for country.”
It rose lots of comments and criticism
But when it is understood in the most fundamental way possible people think
that it’s absolutely right
Page 4
Preface
This book shows why
This book explores four profound but simple foundations-
universally accessible, pervasively applicable and incredibly
effective – underlie the attainment and sustaining of the very
best result.
We will see how four foundations of human excellence should
govern all that we do, both inside our organizations and with all
our customers and suppliers.
Page 5
Preface
The current climate
People have been talking about reengineering the corporation, redesigning
the processes by which work is done to attain greater efficiencies and new
forms of business excellence.
Management strategies have multiplied.
We are inundated in new techniques and nearly drowning in information
But behind the products, services, and processes of modern business, behind
all the strategies and techniques and data, are all the people who do the work.
The employees of modern businesses feel themselves more the victims, than
the beneficiaries of the new corporate strategies for success.
As a result corporate spirit has suffered immensely.
Page 6
Preface
So
Corporate spirit needs to be reinvented.
Pressure from many directions threaten to kill the spirit of productive and
creative enterprise, smashing it into shards of cynical mistrust, a narrow
destructive self interest, and increasingly even low level of walking despair.
People feel insecure, threatened and unappreciated in their job.
As a result their motivation for digging deep and stretching themselves to
attain the best of which things capable has withered
In business as well as in all professions and in fact throughout entire culture,
we face a spiritual crisis.
If you have drained the tank of human goodwill and motivation, you can
continue to coast downhill for a while, even at a pretty rapid clip, but heaven
help you if you encounter any big bumps in the road, or competition forces
you into an uphill struggle.
Page 7
Preface
“The greatest asset of any nation is to spirit of its people, and
the greatest danger that can menace any nation is the breakdown
of the spirit.” George B. Courtelyou
People at work are the only true foundation for lasting
excellence, so the time has come to focus on the deeply human
issues of happiness, satisfaction, meaning , and fulfillment in the
work place.
The least of things with a meaning is worth more in life than the
greatest of things without it.
Extrinsic rewards like pay raises, promotion, and bonuses can do
so much to motivate extra energy and creativity.
Page 8
Preface
Without the intrinsic rewards of happiness, promotion,
fulfillment and a sense of goodness and meaningfulness at work,
people will never be fully motivated to attain and sustain the
heights of excellence of which they are capable.
Reinventing corporate spirit can be anybody’s job.
Anybody at any level can take initiative to reinvent corporate
spirit within our own field of influence, and can make a
difference that may be felt far beyond that domain.
The book shows how we all together can make a big difference
for good by using simple principles that will revolutionize the
way we think, not only about our businesses but about our
families and communities as well.
Page 10
Introduction: Business Excellence and the Human Quest
• Conclusion – Need to understand the human condition more
deeply and apply it to the way we live and do business i.e. the
concept of philosophy
• Personal background of author Tom Morris
Business family, studied business administration (corporate law)
But interested in philosophy as deeper understanding of human
nature will be needed in business in future
Studied philosophy and religion and did Phd in same
Professor of philosophy at Notre Dame for 15 years
Modern day philosopher
Page 11
The New Wave of Needs and Expectations at Work
Turning point - One of the most important conversation of his life with a
prominent women
Invitation to give a lecture on ethics to group of young business and civic
leaders
“We all need a little philosophy in our lives”
Was confused about the consequence of how participants would response
Since then he is engaged actively in preaching about philosophy such as
success, ethics, happiness, personal satisfaction, corporate life and
collaborative excellence
Have discovered exciting development: People all around the world are
changing which from the viewpoint of philosopher is deeply right
People are thinking like philosophers and philosophize about the way of
living and working
Page 12
The Vanishing Dream The dream that is vanishing – Hard work always paid off and will bring some
measure of basic human comfort and security
Now, even the hardest work is not paying well and instead forced to be
unemployed
Decrease in overall job satisfaction and morale as well as reward and
incentives
Modern formulas for happiness have failed and no ready made recipes for
how to create a deeply satisfying and sustainable way of life; a life truly worth
living
Philosophy is love of wisdom, its not only about new questions and deep
knowledge but an enterprise of the heart (genuine insight about living)
Now have understood the importance of work in our lives as well as
importance of bringing more of life to work; new strategy of workplace
transformation
Page 13
Business Values and Personal Commitments
People will not give their best until and unless an environment
which respects and supports their values is provided
This book is all about catching the new wave of wisdom at work
and creating the right environment for ultimate motivation in the
workplace
This book will help in laying the right foundations for long term
business excellence by bringing deepest and most naturally
renewable motivation into all the endeavors together
Just a motivational lecture of few hours or days is not enough
The seeds of inspiration is to be dropped into the fertile soil so as
they take root and produce results
Page 14
Aristotle and the Human Quest
Cicero Socrates Plato Aristotle Cicero – First man to bring philosophy into marketplace
Socrates – First model of man engaged in courageous questioning in search of
true wisdom
Plato - Had extensive impact on Western thought of philosophy
Aristotle – Combined pragmatic ethical interests of Socrates with systematic
mentality of Plato
According to Aristotle, every human being pursue different things; wealth, fame,
power, love
But beneath the surface everyone is chasing same thing- HAPPINESS
Happiness is universal human quest and if we can understand it then we can touch
the heart of motivation and unlock secret to sustainable development
Three views of happiness
Page 15
Happiness as Pleasure Happiness is just the same thing as pleasure
If you want happiness pursue pleasure and seek to avoid pain
Large income best source of happiness as it can buy things that will make
them happy or at least contribute significantly to happiness
These things will eventually bring pleasure either in themselves or in what
they make possible
But is happiness same thing as pleasure?
Pleasure is only one part of much larger puzzle
Examples of self destructive behavior of the rich and famous
The enjoyment of money, status, recognition and power can be recognized as
contributing to happy life if these things are received and used well
But these are not same as happiness; what matters is the overall process in
which these enjoyments have a place
Page 16
Happiness as Personal Peace Happiness is ultimately personal peace (Tranquility, equanimity, peace)
Meditation with the purpose of obtaining ultimate inner peace
But people are all the time worried about their jobs, marriages, kids, their future;
this anxiety needs to be overcome by maintaining peace
We need inner shock absorbers as we hit the potholes and speed bumps of life
Without personal peace happy life is impossible
But, its vain to say that human beings ought to be satisfied with tranquility; they
must have action
What human beings need is not a tensionless state but rather a struggling and
striving for a worthwhile goal
We human need action and a healthy amount of tension
Happiness at work need same calmness at certain occasions but not a total
workplace tranquility
Page 17
Happiness as Participating in Something Fulfilling
Happiness is participation in something that brings fulfillment
We are at our best when we are engaged in a worthy task
Its not about piling money or stuffs to be enjoyed but joy of doing
Happiness is not passive and it is a dynamic phenomenon of participating in
something that brings fulfillment and is accompanied by pleasure and inner
peace
What exactly does bring fulfillment to human beings?
Different things for different individuals
These things can bring fulfillment only when it is respected and nurtured with
four fundamental dimension of human experience
One will not be fulfilled in what one is doing unless these four dimensions
are addressed
Page 18
The Four Dimensions of Human Experience Keys to individual happiness at work as well as sustainable corporate
excellence
;Tod lzjd\ ;'Gb/d\
Page 20
Truth : The Intellectual Dimension at Work
We need good ideas as much as we need good food, good air, and good
matter and finally what we need is truth.
Truth – Mapping of reality that corresponds to the way things are
Aristotle – “To say of what is that it is not, or of what is not that it is so, is
false; while to say of what is so that it is, and of what is not so that it is not
so, is true.”
Truth is our lifeline, Truth is our guide.
“Those who know the truth are not equal to those who love it, and those
who love it are not equal to those who delight in it.” – Confucious
“ A good leader should have a visceral affinity for truth, the capacity to
handle the truth, the ability to get it, and the skill to use it well brings with its
exercise great power.” - Tom Peters
Page 21
Truth & Respect
According to Martin Buber in his book I and Thou
I – It Relationship- a way of relating to something as a thing, or object whose
only value is extrinsic or instrumental
If you stand in I –It relation to sth. You value it only insofar as it serves your
purpose.
I – Thou Relation – one human being ought always to take toward another
person, a relationship of respect.
The other being is viewed as having intrinsic values, value in and of himself
or herself, regardless of whether that individual can produce any future value
for you.
We should never use other people precisely in the way that we use objects.
We should never view other people as having value only for what they can do
for you.
Page 22
Truth & Respect
Martin Buber in his book I and Thou
When we do not create an environment in which truth is
respected, we do not have a working environment in which
people are being respected. The only way to enter a truly I- Thou
relationship with other around us is to seek from them, and to
give to them, the truth about what we are doing together.
To the extent you are truthful with another person you show
that individual respect. This is at the heart of morally sound
relationship.
Given and received properly a concern with sharing truth
inevitably helps to generate a spirit of cooperation crucial to
good working relation over the long run.
Page 23
Knowledge and Need for Truth
Truth is Foundation for Trust
Nothing is more important for any business than trust
Trust is an absolute necessity for truly effective interpersonal
activity
Truth , even hard truth , if passed on with as much
understanding, kindness, and sensitivity as possible is always the
foundation for solving any problem in a sustainable way.
Avoiding truth inevitably see a mess of speculation, gossip and
despair, with sinking morale, decreasing productivity, and
inevitable failure at the result.
Page 24
Knowledge and Need for Truth
Story at a restaurant
Manager went beyond the call of duty to repair a possibly
damaged relationship, told the truth , and thereby brought it
about that the relationship would go up to a new level.
A relationship built on falsehood is like a house built on sand :
one built on truth is like a fortress anchored on rock.
Page 25
The Double Power Principle
“The greater the power, the more dangerous abuse” - Edmund
Burke
To the extent that something has power for good, it has
corresponding power for ill. Most of the time it’s up to us how
to use that power.
Truth has great power for good. But double power principle
applies here also.
If thuth is abused, if it is used in the creation of ugliness, evil,
and disunity, terrible ill can result.
Because truth is so powerful, it can be used to do great good or
to bring about significant damage.
Page 26
Knowledge and power
“Knowledge is Power.”
Sharing of knowledge yields more than shared power.
When you share your knowledge, you expand knowledge.
Share your knowledge and multiply your power
“An investment in knowledge pays the best interest.” –
Benjamin Franklin
Page 27
The Open Book Game
Truth liberates
It frees people to be and do their best
Human being can be surprisingly creative when they are just
given the raw materials and the proper opportunity
The more people know about company, the better that
company will perform
You will be more successful in business by sharing information
with the people you work with than by keeping them in the dark
Don’t use information to intimidate, control or manipulate
people
Working smart is every bit as important as working hard
Page 28
The Open Book Game
Use it to teach people how to work together to achieve common goals
“Only the educated are free” – Epictetus
Working smart is not possible apart from access of truth
Everyone who works around us has intellectual dimension no matter what
their formal education and current job description might be
If we respect and nurture this side of their lives with a give and take of ideas
and with all the truth we helpfully can provide, we make an important
contribution toward their feeling, some measure of meaningfulness,
fulfillment and happiness in their work with us. And thereby in turn create
for ourselves a better environment in which to flourish.
Page 29
TRUTH AND LIES For Biz results, Manipulate others by
manipulating truth. Truth is victimized by our
desires.
No one can be happy who has been “thrust
outside the pale of truth.”
Two ways - Being lied to; by lying.
“The lie swiftly ruins the liar.” – Mircilio
Ficino
Once you have burned a bridge with lies, it
may be that nothing short of divine
intervention can rebuild the relationship and
create a positive result.
Page 30
THE PRICE OF DECEPTION
Lying is one of the most dangerously corrosive and subtly
destabilizing activities to be found in human life.
When trust is endangered, ongoing excellence is hard to find.
Once anyone has torn the fabrics of truth, it is exceedingly
difficult to reweave the pattern and regain that most important
of qualities.
Nothing will destroy corporate spirit more quickly than lies and
deceit.
Page 31
THE BASIS OF TRUST Truth is like a lubricant for human relations.
The only deeply prudent way to run an organization is to insist
that people tell the truth to each other.
Truth has to be one of the leading values of any organization
that values its own health.
Be true to your own deepest instincts about what the truth is and
how it can best be used as the basis for your actions.
Page 32
THE TRUTH ABOUT EXCELLENCE: A POWERFUL IDEA
“Objects and structures of our world can be seen as reflections of ideas.
What we do in the world is the consequences of what we think. How we do
in this world is a result of how we think.” – Plato
Ideas Rock the World
WINNERS AND LOSERS
Excellence - actual state of superior performance rising out from an original
state of potentiality
Competitive thinking in pursuit of excellence can be helpful
An exclusive mindset, as the only way of thinking about excellence, can
become very harmful.
Page 33
Problems of Exclusively Competitive Thought
Competitive victory model tends to promote individualistic and
adversarial thinking about excellence.
Individualism out of control and too much adversarial thinking
has recently been pulling our society apart
One can possess competitive excellence without having
individual excellence
That is a business or a team can be the best in its league or field,
without being its best as long as it happens to be performing
better than any currently exiting competition.
Page 34
Problems of Exclusively Competitive Thought
If you don’t have conceptual resources to see the difference
between what is properly called competitive excellence and other
forms of excellence your net will be inadequate for capturing
some very important truth.
If you want to avoid that dangerous vulnerability, you need a
way of thinking about excellence that is not merely competitive
in nature.
Page 35
UNVARNISHED TRUTH Straightforwardness
Story of cat’s death – being straightforward as possible
Oblique way of communicating can be a waste of time.
If you have something important to say, you should say it
Competition is not what should determine attention every
waking hour of everyday
Most competitively successfully people in the world think of
something else before they think of competition
Page 36
A FOCUS ON GROWTH
“I don’t try to dance better than anyone else. I only try to dance
better than myself.”- Mikhail Baryshnikov
Comparative Growth Model - Development or growth,
teleology – purposive movement in the direction of a telos, or
goal.
Am I closer today to my goals than I was yesterday?
Are we better as a company than we were at this time last year?
Page 37
A FOCUS ON GROWTH
To put comparative thinking about excellence into action requires
A clear standard or envisioned goal
An accurate state of relevant self – knowledge
A strategy for improvement
A scale of measurement
The major religions share three part ideological structure
A conception of where we are
An ideal for where we ought to be
A path from former to later
Overriding Concern of Improvement in the Condition
Page 38
Problems of Self Absorbed
Self centeredness is self- defeating
Self giving is Self- fulfilling
If all my thinking is about my predicament, my problems, my
conditions, my quest, my enlightenment, my final realization of
the ideal, I can easily lose touch to other individuals around me.
Their cares, about the value of broadening my focus beyond the
bonds of my own progress are forgotten.
Page 39
Problems of Self Absorbed
So I lose interest in structure, institutions, and relationship – that
do not serve myself defined goal
Comparative growth model encourages self centeredness, it can
lead to self defeating
In fact the more purely altruistic an act of self giving is in its
intent, the less merely altruistic it is in its results
By seeking to benefit others, you can end up benefiting yourself
beyond any expectation.
Page 40
THE POWER OF PARTNERSHIP
Competition can be energizing and productive or directing and
exhausting.
“What it lies in our power to do, it also lies our power not to
do.” – Aristotle
Further over on our spectrum, we come to the cooperative
relationship – the characteristic stance of agreeing. The key
attitudes, actions and consequences are acquiescence, non-
resistant obedience, and a multiplication of hands to get the job
done.
It is collaborative relationship – partnering – “synergistic
interaction.”
Page 41
THE POWER OF PARTNERSHIP
Peer Relation Stance Key Characteristics
Combative Fighting Aggression, Resistance, Damage
Competitive Striving Rivalry, Mixed Motivations
Cooperative Agreeing Acquiescence, Obedience
Collaborative Partnering Synergistic Interaction Cooperation – as a multiplication of hands to get a job done
Collaborative – a multiplication of heads as well
When you collaborate with others, you partner up, you bring the best of
who you are and what you know to the table, as does your partner, and
together you think and act in ways that might not have been available
to either of you alone.
Immense Enrichment/Sufficiently in Harmony
Page 42
THE POWER OF PARTNERSHIP
Collaborators don’t think exactly alike but are sufficiently in
harmony with one another that their differences create new
insight, and each is taught by the other.
Collaboration is about community, creativity, learning building
and pioneering.
Collaborative thinking and working can create more fulfilling
and productive relationships, making for better and stronger
organization.
Personal excellence is relational and so is corporate excellence
and at the core of corporate excellence is the reality of corporate
spirit.
Page 43
THE POWER OF PARTNERSHIP
Objects are excellent by functional terms. Human excellent is
to some extent relational and so is corporate excellence.
What is Required for Corporate Spirit/Spirit of
Superior Collaboration? Truth
Beauty
Goodness
Unity is central
Bedrock of Excellence in any Organization.
Page 44
Motivation for Excellence
How do we motivate people if we are thinking mainly for
collaboratively about excellence?
Competitive Motivation- Straightforward - a simple kind of
interpersonal interaction – the PUSH
In an ideal competition I am pushing you to push me to be the
best I can be; and you are pushing me to push you to be the best
you can be.
Competition is a lot like cod-liver oil. First it makes you sick.
Than it makes you better.
Page 45
Motivation for Excellence
Comparative Growth Motivation – teleological – purposive the
PULL.
It is the lure of an attractive goal, or a strongly desired goal.
A lustrous objective embodying a valued ideal, vividly imagined,
itself inspires us to work harder toward its realization.
The greater the ideal, the greater the power it can have in our
lives.
Collaborative Motivation
Collaborative motivation involves the power of shared vision
mutually developed
Page 46
Motivation for Excellence
Aristotle distinguished four basic kinds of causes in the world
that contribute to making things what they are:
1 A material Cause – the most fundamental stuff what it is.
2 A formal Cause – for a pattern – makes something a kind of
thing it is
3 An Efficient Cause – Brings about something’s being what it
is.
4 A Final Cause – A form that pulls, drawing something out into
being what it is capable of being.
Page 47
Motivation for Excellence
The final cause is in a modern business context a goal or
purpose or mission or plan that, as an attractive and state,
intended and desired because of its luminous, anticipated good,
draws us on toward bringing it into realization.
Mindset Motivation
Competitive The Push
Comparative The Pull
Collaborative The Partnership
Page 48
A Combination of Forces
Collaborative work requires taking other people’s ideas seriously, treating all
our associates as individual with mind, with real intellectual experience, from
which we can benefit.
Collaboration is founded on Truth. Far apart from sharing truth, no
productively synergistic interaction is possible.
To reach the human heights of human excellence, the corporate spirit must
be one of collaboration.
Collaborative efforts work best only when they are founded on a clear sense
of how the people and the company or companies involved need to
experience comparative growth in order to flourish within their particular
competitive situation.
Ultimately in true collaboration, a leader will be a learner, as will every other
partner to the enterprise.
Page 49
A Combination of Forces
Collaborative thinking doesn’t demand the abandonment of competitive and
comparative thinking, but quite the opposite.
The best competitive and comparative thinking require a great measure of
collaborative thinking.
A good collaborative thinking and working depends on the guidance of
competitive and comparative thinking.
But it is collaborative work that is at the hub of the wheel.
When we contemplate the potential effects of an overarching collaborative
conception of excellence, we come to appreciate the power of an idea, the
impact of truth, and the role of how we think in how we act.
Ideas do Rock the World