Challenges in Business Process Optimization

Malú Castellanos

Intelligent Enterprise Technologies Lab HP Laboratories, Palo Alto, CA, USA

1501 Page Mill Road, MS 1142 Palo Alto, CA 94304

malu.castellanos@hp.com

As organizations become more and more process-centered and as the extended enterprise becomes more of a reality, there is an increasing need to move toward the intelligent enterprise characterized by its agility for provisioning resources and services and the adaptation and optimization of its business processes. Many are the challenges that need to be faced to equip the extended enterprise with intelligence, in particular with business process intelligence. This talk gives an overview of some challenges, opportunities and directions for analysis and optimization of business processes towards the intelligent enterprise.

2008 Mexican International Conference on Computer Science

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DOI 10.1109/ENC.2008.45

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