ido noyman - work samples

| Product Manager )GetTaxi( Gett| 2016 –2015

Work Summary & Samples

I led the Operations & Payments domains, working to enhance the tools and abilities of Customer Care, Marketing and Finance departments, creating friction-free payment experience, and reducing fraud potential.

My Responsibilities:

UI Wireframes

Competitive Analysis

Market Research

Prioritization

Report Monitoring

User Stories

Sprint Planning Launching New Features

KPIs / Motivation

ROI Analysis Requirements Gathering

Analytics

http://gett.com/nyc/






In the Operations domain, I focused on: increasing Customer Care efficiency, reduce its

costs, and automate processes, while optimizing payment flows.


Situation:

Motivation:

Solution:

Due-to payment processing issues, high valued users, might find themselves blocked from making new orders.

1. Saving lost money! (Main KPI) 2. Preventing churn of power users. 3. Providing outstanding service.

Creating an “Alerts System” for Customer Care representatives, right inside the main system they operate, highlighting these users.

Alert Customer Care on “Top User” before blockage

New Alerts sub-section

The list of users is filtered according to their value to the company








Blocking rides from Natbag (IL main airport) Situation:

Consequences:

Motivation:

Customer Care reps had to cancel manually any immediate ride ordered from Natbag, since the app wasn’t supporting that regulation that exposed the company to legal liability.

In many cases these rides were cancelled with a delay, causing huge frustration for drivers and passengers.

1. Eliminate manual work by Customer Care. 2. Prevent bad experience for our drivers and passengers. 3. Assure the alignment with Natbag regulation.

I've designed solutions to solve operational burden, which included integration with the

company‘s micro-services, and were reflected in its apps and internal tools.






https://play.google.com/store/apps/details?id=com.gettaxi.android&referrer=af_tranid%3D5mXGxShqTnicFRY5yCkt8w%26pid%3Ddl_page%26c%3Dil

https://itunes.apple.com/il/app/id412802326?mt=8

| Consumer Product Manager Applicaster| 2015 –2014


In the Mobile Video Apps area, I had full ownership on several new apps and innovative features for: Entertainment,

News, Sports and Kids audiences.


UI

User Stories PRDS

Wireframes

UX Definitions

Competitive Analysis Market Research

Prototyping

Requirements Gathering Features Prioritization

Use Cases

Sprint Planning

User Centered Design

http://applicaster.com/



I've defined the UX and functional behavior, and designed the

UI of a new Peruvian Sports App for Tablets and Smartphones.


https://play.google.com/store/apps/details?id=com.americatv.americatvdeportes

https://itunes.apple.com/pe/app/america-deportes/id954158443?mt=8


Sports App




I've worked with the customer to gather requirements, formulate concept, and create the functional and

UX specifications for new kids App.


https://play.google.com/store/apps/details?id=com.applicaster.il.babyfirsttv

https://itunes.apple.com/us/app/babyfirst-mobile/id373772581?mt=8



I've designed the UI, UX behavior and technical specifications of several innovative

features for the company’s video apps for iOS and Android Tablets and Smartphones.

Storefront (Purchase Content) Notifications Settings for Sports App





Concept Initiation from Scratch General Management Marketing designing User Interface User Experience

Browser Extension for Wikipedia –Project | Personal WikiLinks| 2015

I’ve Developed a browser extension that improves the browsing experience on Wikipedia, by

showing the first paragraph of any hyperlink, straight from the page that the user is currently reading.

Writing Specs

https://chrome.google.com/webstore/detail/wikilinks/cdlabbcfbmmimjpcekcmoglnejgppncc?hl=he

https://chrome.google.com/webstore/detail/wikilinks/cdlabbcfbmmimjpcekcmoglnejgppncc



Concept Initiation from Scratch Needs Analysis market research designing User Interface User Experience

2014 | Personal Project – Mobile App for Restaurants Recommendations

I’ve Developed a concept for series of Mobile Apps, that each of them recommends on specific type

of cousin, based on the user’s Location and Social-Circles.

| Product Manager Edusoft| 2013 –2011

I’ve managed two products:


1. Company’s flagship product – Web / SaaS Included two main parts: i. Online learning platform ii. management platform for teachers & admins


Roadmap

Requirements PRD’S Wireframes Cool Features

Release Management Project Management

Competitive Analysis Market Research

http://www.edusoftlearning.com/


| Product Manager Edusoft| 2013 –2011

2. Android & iOS mobile\tablet apps Enabled students to extend their learning experience on the go.


Project Management Outsourcing

Product Requirements

Pre-Sale Presentations

Product Integration

Online Training Customers’ Relations

Plan Launch Campaign Marketing KIT

http://www.edusoftlearning.com/

https://play.google.com/store/apps/details?id=com.speakingpal.speechtrainer.edusoft&hl=en

https://itunes.apple.com/il/app/edo-mobile-edo-m/id558814001?mt=8



SimilarItIs recommendations engine was used in two products:

My Overall Responsibility:

• Product definition and product roadmap.

• All aspects of user interface and user experience (use cases, workflows, wireframes & mockups.) • Market research, competitors analysis, and

customers requirements gathering.

1.

2.

Generic Toolbar for Content Websites – allowed website owners, offering their users personalized browsing experience.

SimilarItIs Standalone Social-Network – offered its end-users to connect, interact and get personal recommendations

from people around the world, that share similar taste on their areas of interest.

SimilarItIs Areas:

#Web #SaaS #B2B #Social Networks #B2C #Personalization Services #Facebook API #Recommendations System



Product Requirements: PRD’S, Wireframes, Mockups, UI & UX



Business and Strategy: Presentations, Public speaking, Investors & Customers relations



Live Beta:

Before After SimilarItIs turned any static website, into dynamic, more

engaging and personalized website After login, the user could enjoy personalized view, offers him recommendations for news, albums and deals right

from within the site’s content

source: www.musicaneto.com

ido noyman - work samples

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