identity growth programs

Growth Program : Innovative, Integratable, Interoperable Identity Systems

Alain Clò E-Government and High Performance Specialist

• Identity and e-Government• E-Tax and Identity• National Identity Card• e-Passport

Alain Clò- eGovernment Specialist 2

Agenda

• Growth Program• e-ID Challenges, Trends and Opportunities• Value Proposition to e-ID• e-Tax Challenges, Opportunities• Value Proposition to e-Tax• National ID/ePassport Trends and Opportunities• References• Initiatives, Engagement

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Alain Clò – e-Government Specialist

Growth Program• Why?

Accelerate growth and aggressively increase market share

• What?Growth Program enable you sell more, better and easier

• What's in it for me?7 sales tools:● Customer ecosystem● Architecture and Offerings● Partners and Solutions● Go-to-market (GTM)● Anchor events and resources for pipeline generation● Capacity building● Media material

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Growth Program: Innovative, integratable and interoperable Identity Systems (Public Administration and Finance)

• Customer ecosystem, trends• Partner solutions• GTM and capacity building • Engagement• Q & A


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e-ID – Customer Ecosysteme-ID – Customer Ecosystem

Integration & Security


KiosksKiosksCitizenCitizen

Public ServantPublic Servant

Private CompanyPrivate

Company

Identity Management

Identity Management

ServiceIntegration

ServiceIntegration

Decisional ApplicationsDecisional Applications

-Tax,Custms, Proc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport

-Tax,Custms, Proc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport

Federal&Local Gov

WebPortals

t

WebPortals

t

Back OfficeApplicationsBack OfficeApplicationsFront OfficeFront Office

e-IDMinistery of Interior / Home Office

Public Administrations Agencies Ministery of HealthMinistery of Interior

Local Govt

OperationalApplicationsOperationalApplications

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Typical Functional e-Government Architecture

Typical Functional e-Government Architecture

DatabasesConstituent Data,

Content, Campaign Data

Integration, Middleware, Workflow, EAI

Shared ServicesGIS, …Payment

Engine

Data MiddlewareERP Community of interest Applications

Intelligent AgentsOrder Management Interaction

ManagementCampaign Management

Contact Tech.Email, collaborative

chat

Call centerCTI, Voice Rec.,

Call Routing

Physical PresenceWalk in Office

Mail Center

Web – Portal

Citizens, Visitors and Other Customers (G2C)

Information Providers (G2B & G2C)

Content Manageme

nt

AnalyticProcessing

Messaging

In person Mail Phone Fax PaymentsE-FormsEFilingWebPortal WirelessEMail Online

Gartner Research 2001

Security


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Customer Challenges• Launch New e-Services such as :

> Tax, Customs, Procurement> Administration : Birth, Death, Marriage, Divorce...> Social services : Pensions, Employment> Health> NIC, ePassport, Driving Licence

• Modernize the Back Office> Reduce Costs, Improve Efficiency, Integrate the Back Offfice,

Interoperate across Agencies

• While Ensure Trust (Security and Privacy) with Identity Management

> Usability, Functionality,Security, Privacy, Law Enforcement, Truthworthiness, Affordability, InterOperability


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Trends in eIDs

• Manage Identities of Largest number of Constituents and offer Personalized Services to each and every citizen and business and government agency employee

• Increase Citizens confidence of G2C and G2B services by providing opt-in permission controls for identity sharing, reducing authentication system support costs

• Reduce Costs and Enable Better Cross Agency Collaboration to improve Efficiency


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Identity Opportunities

• Identity Management for Public Administrations/Finance> For Public Servants> To both Citizen and Businesses in Finance/Tax (but also to

Customs and Procurement systems)• Electronic National Identity Card• Electronic Passport


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Thin Client

What we DO to growth Sales Mapping Business Drivers to Products and Offerings

X

X

e-ID in Public Administrations

J2EE Front/Mid End Server

High EndServer

High End

IDM in Public AdministrationsIDM in Public AdministrationsWeb based Servives incluing IDM

Public Administration/TaxPublic Administration/TaxThin Client for Public ServantsWeb based Gov Servives InteroperabilityBack Office Modernization

eIdentity National CardeIdentity National CardThin Client for Public ServantsWeb based Gov Servives InteroperabilityBack Office Modernization

ePassportePassportThin ClientWeb based Gov Servives InteroperabilityBack Office Modernization

X

X

X

X X

X X

XXX

XX

XXX


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e-IDs – Identity Management Ecosysteme-IDs – Identity Management Ecosystem

Identity DatabaseIdentity

Database



KiosksKiosksCitizenCitizen



Company

Identity Management

Identity Management

ServicesServices

Certicate AuthorityCerticate Authority

-Tax,Custms, Prc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport

-Tax,Custms, Prc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport

Federal&Local Gov

WebPortals

t

WebPortals

t




Local Govt


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IDM Requirements in Public Administration

• Usability / Functionality• Security / Privacy / Law Enforcement• Trustworthiness• Affordability• InterOperability


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• Open Standards, Continued Innovation> Java, J2EE, XML, Liberty Alliance

• Compliance to High Standards of Security and Privacy> Linux, J2EE,Liberty Alliance

• InterOperability : Federated Approach> Liberty Alliance, Identity Server

• Scalability, Performance and Reliability> Linux, Solaris, AIX, HP-UX, Oracle, DB2

Value Proposition to Identity Management


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AccessManager

Federation

Single Sign-On

Access Control

IdentityManager

Synchronization Services

Password Management

User Provisioning

DirectoryServer EE

AD Sync Services

Security/Failover

Directory Services

Web-Based Administration

Audit & Reporting

Integrated, End-to-End Identity Management

• Software : Identity Product> Identity and Access Manager> Directory Server

• Hardware :


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eTax System eTax System

AccountingAccounting

e-IDs – eTax Ecosysteme-IDs – eTax Ecosystem



CitizenCitizen



Company

Identity Management

Identity Management

eTaxServices

-Registration -Financial Transactions -Refunds & Payments -Set, Maintain Pay Plan -Waiver -Audit

eTaxServices

-Registration -Financial Transactions -Refunds & Payments -Set, Maintain Pay Plan -Waiver -Audit

Compliance DWH

Compliance DWHWeb

PortalsWeb

Portals

Back OfficeServers

Back OfficeServersFront OfficeFront Office

e-ID


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e-Tax Challenges

• Decrease Bureaucracy and Public Spending while Increase the value of its service> Provide access to its users Tax Payers and Practioners

with increased services such as their Income Data, Pay Plan or Online Payments

> Critical Secure Access and Privacy• Increase Performance and Efficiency in reducing the time

that users need to spend to use the service> Streamline Business Processes or Automated Workflow

through Integrated Applications to Back Office (Core Processing, Accounting and Dataware Functions


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E-Tax and eID Requirements

• Easy to use eTax system• Very Sensitive Data, Security Important, esp. for tax

secrecy • Privacy, Prevention of profiling by state and business • At the user's side: logging of tax declaration for later

disputes • Law Enforcement : Digital evidence necessary in case of

identity theft, tax fraud • Affordability


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E-Tax Opportunities

• Identity Management for both Citizen, Business Practitioners and Public Servants

• J2EE Portal and Integration Services within the eTax System

• Modernization of Datacenter housing Back Office Applications and Backend Servers + Storage

• Partners : eZGov , Accenture


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• Security and Privacy to ensure Tax secrecy and Audit Reports for Digital Evidence or Fraud Reports> Identity, Linux

• Identity Management : Federated approach> Liberty Alliance, Identity

• Services/Backend Integration : SOA approach > J2EE + Middleware

• Performance and Reliability> Linux, Oracle, AIX, HP-UX

Value Proposition for eTax


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eTax End to End Architecture

eTax ServicesIdentity Management

eTax System Implementation

Client

Portal

RegistrationAuthenticationProfiles

Citizen

Tax Practitioner

Public Servant

Public Web ServicesTax FormsCompliance

Account ServicesFiling ServicesPayment

Integration Services

WorkflowAccountsProfiles

ERP Accounting Systems

Compliance Systems

Front/Middle Office Back Office


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National Identity Card and ePassport EcosystemNational Identity Card and ePassport Ecosystem

Identity DatabaseIdentity

Database



KiosksKiosks

CitizenCitizen



Company

Identity Management

Identity Management

ServicesServices

Certicate AuthorityCerticate Authority

-Health -Social Services -Mariage,Divorce -Birth,Death -Tax,Custms, Proc -NIC,Voting, Driv - Verification - Authentication - Fraud Detection - Authorization - Recording - Auditing

-Health -Social Services -Mariage,Divorce -Birth,Death -Tax,Custms, Proc -NIC,Voting, Driv - Verification - Authentication - Fraud Detection - Authorization - Recording - Auditing

WebPortals

t

WebPortals

t




ImmigrationCounter

ImmigrationCounter

External

Data


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National e-Identity Card and e-Passport Requirements• Multi-Application Smart Card (Java)

> Identification in e-Government Services :e-Voting, Income Tax, Civil Certificates

> Certificates: Authentication, Digital Signature> Commercial Applications : e-Banking, e-Ticketing> Passport : Multi-factor Identification Mechanisms (Passport

Human/Machine), Universal Interoperability (200+ countries)> Global mandate for adoption> National need for increased border security> Need for unique but shareable identifier to link with other data sources

(citizen registry, APIS system for travelers, SITA database, etc.)> Relatively low cost of implementation

• Single Sign On• Scalable IDM


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National ID/ePassport Business Opportunities• Immigration counter desktop, Public servant Client

Solution• Citizen Portal, Kiosk• National Identity/Passport/Visa application and

management systems• National Identity/ePassport PKI directories (local,

national, ICAO)• Border control systems, Advanced Passenger

Information System (APIS)• Data mining and DSS systems, DataWarehouse• Modernization of Back Office Databases Identity and

Certificates


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• Compliance to High Standards of Security and Privacy> End to End Secure, Linux, Trusted Linux

• InterOperability : Federated Approach> Liberty Alliance, Identity Server, Java and Windows

• Services/Backend Integration : SOA approach > J2EE, SOA

• Scalability, Performance and Reliability> Linux, Oracle, AIX, HP-UX,

Value Proposition to Identity Card/ePassport


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National Identity/ePassport Information Systems

Meta Data

DATAMARTS

Data Analysis/DSS

BusinessModeling

Data Mining

Query&Reporting

PortalData WarehouseManagement

DW/BI in an eBorder Implementation

Data Sources

EnterpriseDataWarehouse

OLAP

Data WarehouseGeneration

DW,Modeling

Data StagingExtract,Transform& Load

Local

Other VisitingCountry

Non-VisitingCountry

Users

Security Personnel

Govt Officials


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Identity Partners

• Strategic Consulting Partners> Accenture> CSC> Deloitte and Touche> EDS> PriceWaterHouseCoopers

• Delivery Specialty Partners> Consultants Choice Professional Services Group, IC Synergy,

Iditarod Systems, Mycroft Inc., Neogent, SSIhubcity, Innovativ Fortuna


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References in Public Administration

• Ministry of Finance - Belgium> Identity and Access Management of 35000 Public Servants> Single Sign On, UserID, Passwd,, Next phase with eID Card> Prime Contractor, Provisioning, Synchronization of Profiles

• Tax Office - Australia> Identity and Access Management plus Single Sign On for 25000 employees

• Direccion General de la Policia - Spain > Identity Server for National Directory> Identity Database Migration> Certicate Backend Servers

• NHS-UK> National Authentication Service > With BT

• North-East Regional Smart Card Consortium-UK> Identity servers in Pilot Phase for 40000 users> NERSC using Liberty based authentication service for Smartcard use across NE England

• National Identity Java Card-eID – Belgium, Finland, Estonia, Oman, Thailand

• Other :Taiwan (Health Insurance), Singapore (Passport)


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Initiatives

• In Europe> GUIDE : http://www.guide-project.org> PRIME : http://www.prime-project.org> eID Belgium: http://eid.belgium.be> eEpoch Project : http://www.eepoch.net

• In Asia and Middle East> China, Japan, Singapore, Hong Kong, Korea agreed to develop

Interoperable eID cards

• World Wide> http://www.insideid.com

http://www.guide-project.org/

http://www.prime-project.org/

http://eid.belgium.be/

http://www.eepoch.net/

http://www.insideid.com/


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Engagement• Opportunities

>

• Partners>

• Forum and Conferences in 2010> HU: International e-Participation and Local Democracy Symposium > UK: EURO mGOV> BE: International Workshop on eGovernment and Data Protection > IN: e-GovWorld 2006> ES: eChallenges > FI: IST 2006: Strategies for > ES: European Summit on Interoperability in the iGovernment

Alain Clò- eGovernment Specialist 30

Identity Management

Thank You !Alain Clò E-Government and High Performance Specialist

• Business Development• Project and Team Management• Solution Architect

identity growth programs

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