identity as a revenue generator
DESCRIPTION
DANIEL RASKIN, VP, Strategy & Marketing, ForgeRock, at the European IRM Summit 2014.TRANSCRIPT
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The Digital Transformation
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changes to digital technology throughout society
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Tesla Autopilot
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Polo Tech Shirt
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Uber Health
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what is the role of identity in the digital transformation?
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Identity “brain” behind what your connected
applications or connected products can do
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The New Technology Stack
How Smart, Connected Products Are Transforming CompetitionHarvard Business Review, November 2014
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Value of IdentitySingle Customer Profile
Tie Business Units TogetherCustomer Engagement
Security in Context
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Single Customer Profile
Success in todays digital world requires the ability to understand your customer and what they want to do
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Tie Business Units Together
Business Unit Business Unit
BU Data BU Data
Empower Business Units to Work Together and Share Information
Business Unit
BU Data
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Customer Engagement
Customer Engagement Connected Things Contextual Engagement
Citizen Engagement Health Care Wearables Mobile Engagement
Use real-time context and the ability to connect to anything to roll out new digital services
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Ability to connect to anything!
REST, OpenID Connect, OAuth2, UMA, SAML …
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Identity … is the last line of defense
passwords
Contextual Security
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Was it designed for customers and citizens, or employees?
Is it context-aware?
Can it enable consumer-facing services?
Can it produce a uniform customer profile across business units?
Is time to market weeks to months, or months to years?
Is it device-agnostic?
Is it highly scalable?
Are processes repeatable, so you can quickly roll out new services?
consumer-facing identity checklist