identifying your site's red-headed step children with google analytics' multi-channel...
DESCRIPTION
If you are using last-click attribution alone for your analytics reporting in 2014, you are missing the boat. This presentation details why it's important to see which channels are contributing to your site's final conversions or sales. It also details the giant cluster Google has created for itself when it decided how conversions from direct visits were going to be calculated.TRANSCRIPT
Multi-Channel Awesome
By Annie Cushing
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USING MULTI-CHANNEL FUNNELS TO IDENTIFY YOUR SITE’S RED-HEADED STEP CHILDREN
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TOOLS DOC: BIT.LY/TONS-OF-TOOLS
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TOOLS DOC: BIT.LY/AUDIT-CHECKLIST
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TIP: LOWERCASE BITLY URLS
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WHICH MARKETING CHANNELS ARE YOUR UNSUNG HEROES?
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LET’S TALK LAST-CLICK ATTRIBUTION
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SOCIAL
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SOCIAL ORGANIC
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SOCIAL ORGANIC EMAIL
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SOCIAL ORGANIC EMAIL CPC
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SOCIAL ORGANIC EMAIL CPC
$100 credit
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LET’S TALK MULTI-CLICK ATTRIBUTION
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SOCIAL ORGANIC EMAIL CPC
$25 credit$25 credit$25 credit$25 credit
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LAST-CLICK ATTRIBUTION TRAVESTY
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MULTI-CHANNEL FUNNELS APPROACH
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ASSISTED CONVERSIONS REPORT
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COUPLE RECOMMENDED CHANGES
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577%
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IMPACT OF ASSISTED CONVERSIONS
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FIX: BIT.LY/GA-CAMPAIGN-TAGGING
Skip to the “Fixing
Your Default
Channel Grouping”
section of the guide
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GINORMOUS CAVEAT
MCF CHANNELS≠
STANDARD CHANNELS
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GOOGLE’S GOOD OL’ BOY SYSTEM
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DIRECT DONATED ITS CONVERSIONS
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FURTHER FALLOUT FROM THIS SHIFT
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TIME TO PURCHASE TIME LAG
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FURTHER FALLOUT FROM THIS SHIFT
TIME TO PURCHASE TIME LAG
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FURTHER FALLOUT FROM THIS SHIFT
TIME TO PURCHASE TIME LAG
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LOOKBACK WINDOW COMPLICATES MORE
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Because standard GA ignores
DIRECT
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cpc
referral organic
direct
Difference in Core & MCF
Time to Purchase: 8 days
Time Lag: 19 days
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MY ADVICE?
• If you have the choice between standard ecommerce reports and MCF, go with standard.
• If you use both standard reports and MCF reports, differentiate between them.
MY ADVICE?
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LEARN MORE
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SLIDESHARE: BIT.LY/AI-CUSHING