ideas in action are your contingent workforce strategies being …€¦ · delivering them in...
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©2017byCrainCommunicationsInc.Allrightsreserved.
IdeasinActionAreYourContingentWorkforceStrategiesBeingOutpacedbytheSpeedofBusinessChange?FindOutHowAgilePrinciplesHelpDeliverHighImpactatSpeedandKeepYouAheadoftheGame
Speaker:§ IainPennell,HeadofTalentManagementSolutions,GibbsHybridWorkforceSolutions
Presentedby
IainPennell
Copyright©2016byGibbsS3Limited.Allrightsreserved.ThisoranyportionthereofmaynotbeReproducedorusedinanymannerwhatsoeverwithouttheexpresswrittenpermissionofGibbsHybridWorkforceSolutions
CWSEuropeIdeasinAction
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IdeasinActionAreyourcontingentworkforcestrategiesbeingoutpacedbythespeedofbusinesschange?Findouthowagileprincipleshelpdeliverhighimpactatspeedandkeepyouaheadofthegame.
Businessesneedtofindnewwaysofworkingtostaycompetitive.Successmeansadoptingagileprinciples–breakingdowntraditionalsilosintomorenimble,customer-orientedhorizontalandcross-functionalcells.
But,manycontingentworkforceprogrammesandtheserviceprovidercommunitysupportingthemarestructuredanddeliverservicealong‘verticallines’,whichisatoddswiththeseorganisationalpractices.
Joinustolearnhowtotransformyourcontingentworkforceprogrammeforincreasedstakeholderengagementandhigherbusinessimpact.
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Introduction
IainPennell– HeadofTalentManagementClientSolutions
Providesaccessto,andvisibilityof,thebestavailabletalent
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TheNewNormal–ASoupofMegatrends
DisruptiveTechnologies
NewMarketEntrants
PaceofBusinessChange
Mass-Customisation
Personalisation
EmployeeandManager
Self-Service
‘SystemsofRecord’to‘SystemsofEngagement’
Small,crossfunctionalteams
Consumer-like
Experiences
New,HorizontalWaysofWorking
SpeedtoMarket
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Evolutionoverthelast10-15yearsinCWF
•WidespreaduseofTechnology– increasedfeaturesetandfunctionality• Globalisation• ConvergenceofTotalTalentManagement• Operationalmodelshavebecomemoresophisticated• ServiceProvidercommunityhasbuiltinfrastructureatscale
SohowdoesthewayCWFhasevolvedfitintothis‘NewNormal’?
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*
CWFInflexionPoint
• PlateauingofVMS,MSP&RPO
• *26%oflargecompanies(>1000employees) havealreadyorareconsideringbringingtheirMSPin-house
• IsthetraditionalapproachtoCWFstilloptimallysuitedtotheneedsoftoday’sbusinessenvironment?
*SIAMarch2017WorkforceSolutionsBuyersSurvey
Whatdoyouthinkisthereasonbehindtheslow-downingrowthofVMS,MSP,RPOadoption?
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TheTraditionalApproachtoCWFProgrammeImplementation
Plan
Assess
Design Construct
Deploy
OperateTraditionalwaterfallapproach
Dataisoftenhardtocollate/unavailable
Resourceavailabilityis
oftenachallenge
Requirementscanchangequickly&often
Enterprisechange
fatigueiscommon
Readinessforchangecanoftentakemonths
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SoWhatisAgile..?
Agileisatimeboxed,iterativeapproachtoprojectdeliverythatbuildscomponentsincrementallyfromthestartoftheproject,insteadoftryingtodeliveritallatonceneartheend.
Itworksbybreakingprojectsdownintolittlebitsofuserfunctionalitycalled userstories,prioritisingthem,andthencontinuouslydeliveringtheminshort,twoweekcyclescalled iterations.
Incrementally
Insteadofallatonce
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MinimumViableProduct
MVPisastrategyforiteratively
learningaboutyour
customers.
It“helpsentrepreneurs
starttheprocessoflearningasquicklyaspossible.”
ThetermMVP,hascometobe
mis-understoodandmisused
Itdefinitelydoesn’tmeanyoushouldbereleasinghalf-baked,barely
feasiblesolutions
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Orperhapsabettername…..
MVPshouldbethoughtofasa:
SMURFSSpecificallyMarketable,Useful,ReleasableFeatureSet
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HowtobuildaSMURF
Notlikethis
Likethis
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PrinciplesofAGILE
• The8PrinciplesofAGILEare:1. FocusontheBusinessNeed2. DeliveronTime3. Collaborate4. NeverCompromiseQuality5. BuildIncrementallyfromFirmFoundations6. DevelopIteratively7. CommunicateContinuouslyandClearly8. DemonstrateControl
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Let’sLookataPracticalExample
Planning
SupplierContracting
Requisitioning
Sourcing&Selection
On/Off-Boarding
Reporting&Analytics
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VISION–TheProductOwner
• InAgile,thepersonwiththeunderlying‘Vision’issaidtobethe‘ProductOwner’• The‘Vision’iswhatstartsallprojects• Ensurestheteambuildtherightproductattherighttimefortherightrelease• Ensuresthatthebusinessneedsoftheusersareincorporated
Responsiblefortheproductsuccess
Hasavisionofwheretotakethe
product
Caresabouttheuserneeds&the
bizgoals
Teamplayer:Devteamandshareholders
Empowered:Ownstheproductonbehalfofthe
company
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UserStories
• Short,simpledescriptionsofafeaturetoldfromtheperspectiveofthepersonwhodesiresthenewcapability• Shiftsthefocusfromlengthyprojectdesignphases,writingaboutfeatures,todiscussingthem
SPLRMGMT01SupplierContracting/On-boarding
Role:HeadofDeliveryRequirement:Ineedtobeabletoon-boardsuppliersquicklyandefficientlytodeliverproofofconceptandpilotdemo’sforcustomerengagementsValue:SpeedtoMarketisessentialtooperatewithinthecustomertimescales
SPLRMGMT01AcceptanceCriteria
Q.Doesthesolutionmeetcompanycompliancecriteria?Q.Willthesolutionenablecontractstobeimplementedandsuppliersonboarded tomeetcustomerdeliveryrequirements?Q.Willsuppliersfinditeasiertocontractwithus?
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Planning– Timebox Plan
• Projectbrokendownintotimeboxes (foreachUserStory)• Enablesiterativedevelopment
Increment Increment
Timebox Timebox Timebox Timebox Timebox Timebox Timebox
Timebox Timebox Timebox
EvolutionaryDevelopment Deploy
ProjectIncrement ProjectIncrement
Project
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MOSCOWPrioritisation
• LookingatrequirementsandbreakingthemdownintoMustHaves,ShouldHaves,CouldHavesandWon’tHaves,enablesscopeofprojecttobeeasilydetermined• Enablesprioritisationofworkload
INSCOPEInthistimeframe
MustHaves
ShouldHaves
CouldHaves
60%effort
20%effort
20%effort
Won’tHavesthistime
INSCOPEInthistimeframe
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TheDailyStand-Up
• Dailycommunicationtoensureallstakeholdersawareofprogressandengaged• Keepsfocusontasksthathavejustbeendoneandthosetasksthatareabouttobedone• Shareinformationtoenableanyday-to-dayre-planningandre-organisation– makingtheprojectadaptabletochange
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KanbanBoard
• Visibilityofprojectprogress• Measuresprojectthroughput• Maintainsprojectfocus• Ensuresnothinggetsmissed• Ensureseveryoneknowswhatworkneedstobedone
Story To-Do
InProgress Done
Project:SupplierContracting&Onboarding
Shortertimetomarketthroughfastersuppliercontractingandonboarding
SendstakeholdercommunicationsDistributeprocessflowsCollatefeedbackAmendprocessflowsFloorwalkToBeProcess
DocumentAs-IsprocessIdentifystandardtermsAgreeescalation/exceptionproceduresIdentifysupportingtechnology
ConfirmteammembersSendawarenesscommunicationGainapprovalforprojectDeterminecost/benefitorbusinesscase
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AdoptingAgilePrinciplesaspartofyourContingentWorkforceStrategy– Summary
TraditionalWaterfallstillhasitsplaceMoreandmoreorganisationsarechangingthewaytheyworkAdoptingAgileprincipleslowersthebarriertoentryforimplementingnew/greenfieldaswellasexistingCWFstrategiesThereisnorightorwrongwayThereis alwaysabetterWay
©2017byCrainCommunicationsInc.Allrightsreserved.
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