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TRANSCRIPT
Idea Management Training-- UserDec, 2019
Objectives
User Account Setup
Subscriptions
Idea Submission Guidelines
Idea Submitter Use Cases
Key Links and Support Documents
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Idea Exchange - User Account Setup
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Micro Focus Software Communities
Registration lets you take full advantage of the community, enabling you to:
Post new messages and reply to other members' posts
Post Ideas
Receive email when someone responds to a specific post or topic
Exchange private messages with other members
Personalize your community experience
Give votes
https://community.microfocus.com/
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Micro Focus Software Communities Registration
Registration takes only a minute; all you need is an Access Manager account. If you do not have an Access Manager account, you will need your email address, a login name, a password, and answers for a few typical security questions.
To register:
Click "REGISTER" in the blue banner on the home page and fill out the short form
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https://community.microfocus.com/
Community & Access Manager Registration
Complete a short registration form for the community (this will be your Access Manager account). You will need your email address, a login name, a password, and answers for a few typical security questions.
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Micro Focus Software Communities Sign In
• Click “Sign In" In the gray bar across any page
• Enter your Screen name and Password
• Click “Sign In"
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https://community.microfocus.com/
Notification Setup
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2) Click avatar
3) Click My Subscriptions
4) Adjust settings
1) Per forum, Options link, click Subscribe
Subscriptions
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How do I Use Subscriptions?
• Subscriptions let you get email updates whenever new content appears in an area of the community that you're interested in.
• You can subscribe to a board, a blog article, or any other location in the community.
• You can also subscribe to a specific post.
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Subscribe to a Location
First, log in to the community
To subscribe to a location, such as a discussion board or a blog, click [Forum, Blog] Options > Subscribe
Subscribe to a User Discussion, Blog or Idea
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Subscribe to a Specific Post or Blog Article
First, log in to the community
To subscribe to a specific post or blog article, go to the post or article and click [Post, Article] Options > Subscribe
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To View and Manage your Subscriptions
To view and manage your subscriptions:
Sign in to your Community account
Go to your profile page by clicking your avatar
Go to My Subscriptions in the drop down list
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Go to My Community > My Subscriptions
View and Manage your Subscriptions
On the page that opens, you will see a list of the items to which you are subscribed
• You can click a subscription to go to the item
• To delete a subscription, click the check box for the subscription and click dots for drop down list of options > Delete Selected Subscriptions.
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View and Manage your Subscription Notifications
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On the My Subscriptions pageSelect Notification Settings
On the Notifications page, you can customize your email notifications.
To receive a daily summary of all items you have subscribe to:Scroll to Email NotificationsAnd select “in a daily digest” from the drop down list
Email Notifications – Daily Digest
Once you have set up your Daily Digest, you will receive ONE email daily with a summary of all your subscriptions
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Idea Submission Guidelines
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Idea Submission Guidelines
Search the community before submitting a new idea. Don't waste your time writing something up that has already been submitted or already has an answer.
Draft your idea. To help the everyone else in the community really understand what you’re suggesting, try to put the idea in the form of user stories and be sure to include your rationale and your perspective of value. The more we know about your idea – who it’s for, what the motivation is, and what the actual item is, the more accurate we’ll be when it comes time to prioritize and size it.
Enter your idea in the template below:
- Brief Description
- Briefly describe your idea
- Benefits / Value
- Explain why is this important? (When used, by which role, and benefits / value)
- Design details
- Explain how would you like this idea designed / implemented
And finally, don’t forget to fulfill your civic duty and VOTE for those items you like and agree with by giving the idea a Like / Vote / Kudos.
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Submission Guidelines
Idea Submitter Use Cases
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Idea Submitter Use Cases
View, vote, filter, idea detail, comment
Search idea
Create idea
Check idea status
Subscription
Report on all ideas:
- Submitted by themselves
- Ideas followed/voted
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View and Vote
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Vote
Idea status
View: Filtered
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Filter by label
Filter by Tags
Filter by status
Return to full list
Idea Detail
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Best practice submission:
Description, Why, Solution (optional)
Labels pre-defined by PM
Tags added by Idea Submitter
Idea Comments
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Previous comments
New comment
Subscribe
Search, Create Idea
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Proactively searches for duplicates
Tip: on create, right click to open in new tab (otherwise it changes Idea subject to match). The proactive search result navigates to the matching idea from the global search
Pick labels
Add tags
Report – Ideas Submitted by User self
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Once you are on your profile
page, scroll down to “Latest posts by…”
To download a csv file with detail about each Idea, select
EXPORT IDEAS
Tip: to see all company Ideas, ‘like’ each one or create a generic account for logging Ideas
Report – Export Idea Report Example
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The exported csv file can easily be filtered by “status”, “posted time” “votes” and etc.
Report – Ideas Followed/Voted
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Once you are on your profile page, on the right side, select Likes Given to.
Next select “Likes Given to Posts” and you will see this:
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