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IDC Partnering Practice

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Page 1: IDC Partnering Practice

IDC Partnering Practice

Page 2: IDC Partnering Practice

2© IDC |

IDC uses cases can be applied across the end-to-end business lifecycle

• Guide Investment• Shape Portfolio• Focus Industry Strategy• Assess Partner Ecosystem

Where is our opportunity?

Custom Analytics, Buyer Behavior

• Build account roadmaps• Engage in outcome-based

conversations• Educate sellers/partners• Identify, evaluate and

recruit partners

How dowe activate sales?

Partnering, Sales Enablement

• Tailor messages to audience• Create marketing assets• Prioritize offerings by vertical• Position partner outreach and

content

What willInfluence the market?

Thought Leadership, Business Value, Licensed & Customized Content

Plan Market Sell

Page 3: IDC Partnering Practice

3© IDC |

IDC’s Partnering Practice provides actionable partner intelligence and tools to help companies design, develop, and manage successful partnering programs.

IDC Partnering Practice Portfolio

Partner Enablement

Partner Insights

Channel Industry Best Practices

Competitive Channel Insights

Partner Program Validation

Routes to Market & profitability Analyses

Partner Success InfoBriefs

Business Transformation eBooks

Ecosystem Footprint Infographics

Partner Interactive Content

Page 4: IDC Partnering Practice

4© IDC |

Partner Enablement

Page 5: IDC Partnering Practice

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Partner Ecosystem Footprint Partner Enablement Example

Page 6: IDC Partnering Practice

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Partner Success Guides

Page 7: IDC Partnering Practice

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Business Transformation eBooks

Page 8: IDC Partnering Practice

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Digital Transformation Series 2018

Page 9: IDC Partnering Practice

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Partner Marketing Content Programs

Infographic

Video

Blog

March

April May

June July

WebsiteGated to Download

Linkedin

Blog site

TwitterTweeteBooks Rolling Release

Page 10: IDC Partnering Practice

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Partner Marketing Content Programs

eBook Infographic

Blog

Presentation / Panel

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Interactive Content

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Strengthen Your Content Engagement SuccessIDC’s Performance Marketing Insights (PMI)

We have a mutual interest in successful campaign outcomes… yet quality content from IDC does not self promote…

• Paid, Earned & Owned Strategies

Microsoft & IDC Develop a “Performance Marketing Success Framework”

• Target Audience • Traffic Generation • Other Communications

• Plan to measure IDC content success

Campaign Review Insights & Recommendations on Campaign Plan:

Microsoft Executes on its Campaign Plans

Maximum Content Value – Optional IDC Tracking & PMI Report

1

2

3

4

Digital Audience Visibility

Content Deployment Success

“ “

Page 13: IDC Partnering Practice

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Partner Insights

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Partner Program Validation

Channel Framework

Technology/Solutions

Messaging/Demand

Infrastructure/Process

Competency

FinancialResources

TechnicalResources

SalesResources

PartnerDevelopment/Relationship

MarketingResources

Page 15: IDC Partnering Practice

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Channel Industry Best Practices

Cloud Journey Framework: Expand

CustomerGoals

• Master the solution• Move from pilot to production• Consider adding new functionality and user

groups

PartnerGoals

• Provide best practices to drive success and business value

• Identify internal champions and connect them to potential users

• Leverage service, support, sales, and marketing to cross-sell and up-sell

Evaluate

Purchase Expand

Renew

AdvocacyExplore

Page 16: IDC Partnering Practice

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Competitive Channel Insights

51%

Vendor PrimaryHardware Partners

46%

Cisco Facts

In2014

In2018

35%

Vendor PrimarySoftware Partners

In2018

Partner resale ratios highest for those partners associated with X and Y.

XYZ partners close to the average in resale ratio, but below 50% - development of business focus mix. XYZ partner resale ratio was 10% higher last year (52%).

Note: respondents by vendor include all partners that resell that vendor’s products/services.

33% 34% 36% 41% 42% 42% 42% 43% 43% 43% 46% 50%41%

67% 66% 64% 59% 58% 58% 58% 57% 57% 57% 54% 50%59%

Total Average

Resale Ratio

Non-Resale

Resale

IBMn=161

NetAppn=40

Vmwaren=152

Microsoftn=116

HPn=217

Symantecn=140

Oraclen=63

DellN=87

CiscoN=188

BrocadeN=128

GoogleN=78

EMCN=74

TotalN=500

Page 17: IDC Partnering Practice

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Channel Industry Best Practices

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Partner Profitability Benchmarking Partner Insights Example

Vendor X partners derive 44% of their revenue by offering XYZ services (both their own and other vendors). IDC believes this proportion to grow as the proliferation of enhanced managed XYZ services begin to emerge around mobile, cloud, and IoT.

Non-Resale: 46%Created XYZ

Services Software Hardware

26%

12% 8%$

Resale: 54%Resale XYZ

Services Software Hardware

18%21%

15%

Page 19: IDC Partnering Practice

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TestimonialsRelevant. Impactful. Actionable

This is a fantastic piece of work, congratulations to the team and IDC. I spoke to a US partner with 100 employees today who was considering getting their gold competency off the strength of this work, great messaging and clarity so really recommend you get up to speed on this if you haven’t done so already.

— Paul Lee, Partner Marketing Director, Worldwide Partner Group, Microsoft

Thanks for sending us your report, it was great and informative , we do appreciate your analysis …

— Saber Abdul Razek, CEO, Kn. Bridge Solutions

We highly value the report findings and use them a comparison for current performance and future planning.

— John Eskel, Eskel Porter Consulting, President

Very much to the point, covering the issues we encounter as a partner, the neutral honesty expressed by IDC which gave high credibility to your talk, the potential immediate applicability of your thoughts and recommendations to our company.

— Alain Fastre, Strategic Alliances, SMART Technologies

Do you realize what you've released on this end? We are heavily using this data...IDC research went from interesting and helpful to critical! ...I am meeting with SAP, IBM...Oracle - as a result of the work you've done for us. Thank you.

— Johnson Controls, Inc.

Page 20: IDC Partnering Practice

© IDC

linkedin.com/company/idc blogs.idc.comtwitter.com/idcIDC.com

For More InformationDaniel O’Boyle [email protected]