idate conference nov 19 th – 21 st 2003 tsi network consolidation offering jody craft
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IDATE Conference Nov 19 th – 21 st 2003 TSI Network Consolidation Offering Jody Craft T-Systems International EVP, Product Management IP. TSI Network Consolidation Offering Market Trends. Worldwide Retail-Market: 2003-2006. bn €. CAGR 2,0 %. CAGR 1,1 %. CAGR 11,6 %. CAGR 41,3 %. - PowerPoint PPT PresentationTRANSCRIPT
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 1
IDATE Conference Nov 19th – 21st 2003TSI Network Consolidation Offering Jody CraftT-Systems InternationalEVP, Product Management IP
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 2
TSI Network Consolidation Offering Market Trends.
Source: DETECON 05/03, Gartner 06/02, IDC, OVUM 09/02, EITO 2003,Pyramid 02/03,GfK
Two digits growth rates: IP services, Mobile services, Hosting services
Worldwide Retail-Market: 2003-2006
0
50
100
150
200
250bn €
BusinessVoice
LegacyData
IP Solutions
MobileSolutions
HostedServices
CAGR2,0 %
CAGR1,1 %
CAGR11,6 %
CAGR41,3 %
CAGR23,5 %
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 3
Enterprise Telecom Outsourcing Drivers
Consolidation pressure is a demand driver for alternative platform sourcing concepts to
strengthen carrier competitiveness in future markets
Innovation drivers: Need to reallocate resources for new
technologies Access to leading edge know-how of
suppliers Benefit from converging technology
trends
Strategy drivers: Refocusing resources to core
competencies Detachment of non core activities „Enabling marketing“: increased
Customer Satisfaction & Loyalty
Outsourcing Decision
Financial drivers: Reduction of capital cost and
investment volume OPEX Reduction Fix/Variable cost shift
Political/Regulatory drivers: International trend for network
infrastructure sharing Regulation pressure Need for increased flexibility
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 4
networkplatforms
The Traditional Approach Today: Different network applications have different communication requirements.
Headquater
Home-Office
Branch Office
Production Site
Internet/Intranet
Leased Lines/ATM-PVCs
Public Telephony
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 5
TSI Consolidated Infrastructure Approach
Peering Router
s
Internet
Partners
Remote Users
Site x
C
ASP/eMarket Services
CPeering Router
s
Internet Services
Hosting
Services
C
e-Service Area
MXCache/Proxy
Collaboration
UMS, VoIP
MX-Relay
FW, VW, IDS,
Cont.Sec.
Web, DNS
Firewall services
PSTN GSM
Dial PoP Dial In
Services
Site B
Site A
Voice Services
CoS
CoS
Service Management Center (SMC)
VPN Services
MPLS
PSTN
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 6
T-Systems e-Service AreaThe MultiCustomer eSA provides the infrastructure for solution modules.
IPLS
PSTN/GSM
Internet IP2
Firewall servers
Authentication
serversUnified
Messaging server
Mail servers
Internet web server
Intranet web server
B2B exchanges (extranet)
hosted corporate
applicationsIntranet
shop solutions (MyCSM)
Internet shop
solutions
corporate mobile portals
Voice services(ToIP)
Hosted web application
s
Encryption services
other
DSL access
Mobile access
Dial Access
eService Area
Intl. access
DSL ATM concentrator Platform,Partner, ...
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 7
T-Systems –IntraSelect MPLS
StandardServices & Modules
Individual Solutions
IntraSelect MPLS offers a coordinated system of solution modules that fit exactly.
Combinable with each other to fit exactly
Clearly and transparently defined services
Absolutely compatible High degree of scalability Extremely flexible
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 8
TSI Customer Network Consolidation StrategyValue Proposition: Cost Reduction Cost Reduction Roadmap I (Example)
Cost
CoO2: Router Management
Additional Feature:Standard web services,Portals,BPO
S2M PSTN Access
CoO2: Internet Security & Remote Access-Services
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Intranet Access
Internet Access
Leased Line / ATM / FR
ITC Personnel
Corporate Network Consolidation
Additional Feature:Internet Access
Additional Feature:Telephony over IP
ITC Personnel ITC
Personnel ITC
Personnel
ITC Personnel
timeCoO2: Cost of Ownership
Process-Solution/Portals
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 9
CoO2: Router Management
Additional Feature:Standard web services,Portals,BPO
S2M PSTN Access Rental
CoO2: Internet Security & Remote Access-Services
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Intranet Access
Internet Access Rental
TSI Customer Network Consolidation StrategyValue Proposition: Cost ReductionCost Reduction Roadmap II (Example)
Leased Line / ATM / FR
IT Personnel
Additional Feature:Internet Access
Additional Feature:Telephony over IP
IT Personnel IT
Personnel IT
Personnel
IT PersonnelC
ost
timeCoO2: Cost of Ownership
Process-Solution/Portals
Unified IP MPLS platform replaces dedicated IP, ATM and Leased Line Infrastructure:
Reduced access cost
Unified IP MPLS platform replaces dedicated IP, ATM and Leased Line Infrastructure:
Reduced access cost
Corporate Network Consolidation
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 10
CoO2: Router Management
Additional Feature:Standard web services,Portals,BPO
S2M PSTN Access Rental
CoO2: Internet Security & Remote Access-Services
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Intranet Access
Internet Access
TSI Customer Network Consolidation StrategyValue Proposition: Cost ReductionCost Reduction Roadmap III (Example)
Leased Line / ATM / FR
IT Personnel
Corporate Network Consolidation
Additional Feature:Telephony over IP
IT Personnel IT
Personnel IT
Personnel
IT Personnel
Cost
timeCoO2: Cost of Ownership
Process-Solution/Portals
Multiple decentralized
internet access lines are integrated into the corporate
IP MPLS core: Reduced access cost and optimal
security
Multiple decentralized
internet access lines are integrated into the corporate
IP MPLS core: Reduced access cost and optimal
security
Additional Feature:Internet Access
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 11
CoO2: Router Management
Additional Feature:Standard web services,Portals,BPO
S2M PSTN Access Rental
CoO2: Internet Security & Remote Access-Services
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Intranet Access
Internet Access
TSI Customer Network Consolidation StrategyValue Proposition: Cost ReductionCost Reduction Roadmap IV (Example)
Leased Line / ATM / FR
IT Personnel
Corporate Network Consolidation
Additional Feature:Internet Access
IT Personnel IT
Personnel IT
Personnel
IT Personnel
Cost
timeCoO2: Cost of Ownership
Process-Solution/Portals
On-net telephony integrated into the corporate IP core:Only one access line per site, cost
effective IP-Telephony
On-net telephony integrated into the corporate IP core:Only one access line per site, cost
effective IP-Telephony
Additional Feature:Telephony over IP
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 12
CoO2: Router Management
S2M PSTN Access Rental
CoO2: Internet Security & Remote Access-Services
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Intranet Access
Internet Access
TSI Customer Network Consolidation StrategyValue Proposition: Cost ReductionCost Reduction Roadmap V (Example)
Leased Line / ATM / FR
IT Personnel
Corporate Network Consolidation
Additional Feature:Internet Access
Additional Feature:Telephony over IP
IT Personnel IT
Personnel IT
Personnel
IT Personnel
Cost
timeCoO2: Cost of Ownership
Process-Solution/Portals
Integration of standard and
dedicated hosting solutions: Only one
access line per site, reduced server cost.
Integration of standard and
dedicated hosting solutions: Only one
access line per site, reduced server cost.
Additional Feature:Standard web services,Portals,BPO
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 13
MPLS based IP-VPN ServicesValue Proposition for Corporate Customers
ScalabilityFrom Low to Very High speed
access for Sites/UsersUse Any Access TechnologySmall to Very Large number of
Sites
Security GuaranteesFR/ATM equivalent without
needing encryptionProtection from the open
Internet
FlexibilityAny-to-Any communicationEasily Add / Remove
Sites/UsersIP addressing freedomReady for Future Applications
Performance GuaranteesMultiple Classes of Service for
Data Voice & Video Applications
SLAs with predictable latency, throughput, availability, packet loss, jitter
Coverage & ReachONnet Coverage for highest
performance, functionality and SLA
OFFnet, Global coverage for far-away Sites, Extranet extensions and Remote Users
Price/Cost EfficiencyLeverage IP’s lower price per
bitOne Access Line, One NetworkOutsourced Solution
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 14
The tailored modul for every request for Hosted Services:
Hosted Services opens the view to horizons. Solid and flexibel.
Application Hosting:
eCommerce, Datenbanken, E-CRM, Intranet/Internet Provider Services ERP, e-Learning, Terminal-, Web-Server, Content Mgnt.., e-Service Area
Basic Web Hosting: (Hosting-Area)Managed Hosting Services, Messaging, Storage, eMail, Housing (Colocation)
Security-Module Administration-Moduls
IP-VPN (as platform) IP-based virtual privat network
Collaborative Services:Mobil Portals Exchange Services, Business Process Services
Telecomunication ServicesStructure
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 15
Back Up
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 16
Forecast: Europe’s Managed Network Services Market, 2003 To 2008
Sourc
e.
Forr
est
er
Rese
arc
h,
20
03
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 17
IP Services – IP VPN based on MPLSIntraSelect MPLS - Coverage
Telekom owned Network infrastructure – core network MPLS-enabled IP network since 2003 with 53 countries and more than1000 PoPs (excl. Germany)
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 18
T-Systems International & LDComPartners in France for a Strong Future
LDCom is T-System International’s preferred partner in France as a reseller of T-Systems’ International Network Services
LDCom ensures a nationwide coverage in France for T-Systems’ corporate customers
T-Systems International provides international connectivity and reliablilty worldwide along with end-to-end management
Customers in France benefit from global knowledge and service with a local face to the customer
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 19
Needs for higher bandwidth in companies through the increasing use of ERPs (SAP, Siebel, Citrix etc.)
Ban
dw
idth
Req
uir
emen
ts
High
LowLow High
Web-basedApps
Voice
Medical Telemetry
Video Conferencing
Latency Sensitivity
AGILE
SMTP Mail
HTTP Web
Microsoft Exchange
IP Services – IP VPN based on MPLSCustomer applications
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 20
IP Services – IP VPN based on MPLSCoS vs. applications
LOTUS NOTES LAN2LAN
MFG PRO LAN2LAN
MICROSOFT EXCHANGE ACCESS
MIMI (SAP) INTERACTIVE
NA4 LAN2LAN
NOVELL GROUPWISE LAN2LAN
ORACLE INTERACTIVE
PEOPLESOFT INTERACTIVE
PIN LAN2LAN
SAGA LAN2LAN
Application CoS Profile
ACSIS (SAP) INTERACTIVE
AGILE ACCESS
BAAN INTERACTIVE
CADENZA LAN2LAN
CLARIFY INTERACTIVE
CERES LAN2LAN
CFMS LAN2LAN
CITRIX INTERACTIVE
CODA LAN2LAN
Application CoS Profile
DOCUMENTUM LAN2LAN
ENERGY SYSTEM INTERACTIVE
FIN WEB ACCESS
FRIGATE LAN2LAN
FTP ACCESS
HTTP WEB ACCESS
I2 DEMAND PLANNER LAN2LAN
IS LOGISTICS INTERACTIVE
JD EDWARDS INTERACTIVE
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 21
IP Services – IP VPN based on MPLSCoS vs. applications
SALES/SERVICES EDGE LAN2LAN
SAP INTERACTIVE
SCALA LAN2LAN
SIEBEL 2000 INTERACTIVE
SIEBEL 7 INTERACTIVE
SMTP ACCESS
TELNET Interactive
VANTIVE INTERACTIVE
Application CoS Profile
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 22
Shared utilization of available bandwidth: Data traffic (Business & Economy) utilizes reserved
bandwidth of other categories if there happens to be low traffic there at any given time.
As soon as priority data transfers are due, these are immediately given higher priority again.
Result: Capacities are optimally utilized – even at peak times.
Voice
Stream (Video etc.)
Business (SAP etc.)
Economy (E-Mail etc.)
IP Services – IP VPN based on MPLSIntraSelect MPLS
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 23
Features Service Level
Complete
Service Level
Comfort4
Service Level
Compact
Service Level
Entry
SolutionCom
mit
Yes Yes Yes Yes
SAPCommit £1, 2 or 4 hours1
With
compensation3
£4, 8 or 12 hours1
With
compensation3
£8, 12 or 24hours1
Without
compensation3
Best effort
Standard
support level
1/2
Standard Standard Standard Standard
Service
management
Proactive Proactive Proactive Reactive
Contact Point 7x24 hrs. 7x24 hrs. 7x24 hrs. 7x24 hrs.
Typical
Service setup
Fully redundant Non-redundant
with backup
Non-redundant Non-redundant1 According to geographical SAP location2 Optional support levels available on demand: Extended, 7x24h3 Compensation schemes are defined in the separate SLA document4 Comfort Service Level is only available in association with the ISDN/DSL backup option
IP Services – IP VPN based on MPLSIntraSelect MPLS - SLA
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 24
IP Services – IP VPN based on MPLSIntraSelect MPLS: One Platform – Many Benefits.
Site Backup and RedundancySite Backup and Redundancy
Telecommuter ServicesTelecommuter Services
Internet Access IntegrationInternet Access Integration
Flat-rate pricingFlat-rate pricing
Encryption Services via Internet & VPNEncryption Services via Internet & VPN
Intranet Hosting/Co-loServicesIntranet Hosting/Co-loServices
Secure off-net AccessSecure off-net Access
Firewall ServicesFirewall Services
Traveler ServicesTraveler Services
IP Telephony IntegrationIP Telephony Integration
56k – 155M bandwidth56k – 155M bandwidth
53 countries53 countries
4 Classes of Service4 Classes of Service
Dynamic routingDynamic routing
Multiple VPN serviceMultiple VPN service
Dial in via Internet & VPNDial in via Internet & VPN
Voice VPN’sVoice VPN’s
Unified CommunicationsUnified Communications
Private Content ServicesPrivate Content Services
Managed Extranet ServicesManaged Extranet Services
ASP ServicesASP Services
E-commerceE-commerce
End-to-End SLA’sEnd-to-End SLA’s
Virtual ISP ServicesVirtual ISP Services
Video Services (Multicast)Video Services (Multicast)
Web based reportingWeb based reporting
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 25
Forecast: Europe’s Managed Network Services Market, 2003 To 2008
Sourc
e.
Forr
est
er
Rese
arc
h,
20
03
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 26
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Market Share Hosting
Market Share Mobile
Market Share LAN
Market Share IP Sol
Market Share Legacy Data
Market Share Biz Voice
NWS Retail Market share (World)
Market Trends and development
2003
2006
The trend goes to outsourcing and managed IP services!
Source: EITO 2003,Pyramid 02/03
Portfoliostrategy SPMTSI Network Consolidation Offering
09.09.2003page 27
Internet
T-Systems e-Service Area
Firewall servers
Authentication servers
UnifiedMessaging
server
Mail servers
Internet web server
Intranet web server
B2B exchanges (extranet)
hosted corporate
applicationsIntranet shop
solutions (MyCSM)
Internet shop solutions
corporate mobile portals
Voice services(ToIP)
e-Service Area
Internet (Web)applica
tions
Encryption services
IP VPN
PSTN/GSM