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Idaho Gives Day Training April 8th, 2015

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Page 1: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Idaho Gives Day TrainingApril 8th, 2015

Page 2: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

@Razoo Razoo Giving

Razoo is crowdfunding for causes.!Together, we can lift the world.

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Bethany NatoliAccount [email protected]

Casey BenderSenior Account Manager, [email protected]

Page 4: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Idaho Gives Basics

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Create Your Page

FundraiserName

Image/VideoGallery

Social Sharing

FundraiserSummary& Story

DonationGoals

DonationLevels

AdminPanel

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Nonprofit Toolkit

• How- to videos on editing and using your Razoo page

• Social Media Tips and Email Templates

• Recorded Webinars • Extra resources from the

Idaho Nonprofit Center

Resources

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• Donor has the option to cover all fees in the check-out process

• Nonprofit receives 100% of their intended donation

• Information on covered fees available in donations report

• On average,1/3 of donors opt to cover these fees

Donation Booster

Page 8: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• Feature update expected Next week:• Will allow donors to give via mobile and widget• No need to create a user account or store credit card information• Stay tuned for further updates and details via email

• All donations that have been scheduled to this point will process as normal

• Any new scheduled donations will process immediately (Don’t be alarmed if you are seeing donations process ahead of time, as long as they show in your “Giving day” report in your donations report, they will count for the giving day)

Scheduled Donations —>Secured Pledges

Page 9: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Your Successful Campaign

Page 10: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Start: Check List Registered for Event and Built my Razoo Page

Determined Internal Goals for the Event

Identified Ambassadors to Raise Funds on NPO’s behalf

Organized Staff and Volunteers for the BIG day

Attained a Matching Grant + Connected with Local Businesses to Help Spread the Word

Outreach!

Page 11: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Potential goals:• Financial (total dollars raised)• Donor acquisition (new donors raised)• Scoreboard (unique donors activated)• Outreach (personal advocates activated)• Online presence (friend base grown)

Be reasonable• Take your available resources (staff time, money, existing materials,

capacity to develop new materials, board or volunteer engagement) into account

• Make a plan for how you will measure your goals and how your Idaho Gives goal matches up with your organizational priorities

Setting Goals

Page 12: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• Identify Your Ambassadors• Your closest supporters, volunteers, staff,

board members

• Share the “Get Started” link so they can create their page

• Provide guidelines and goals to get them started• Timeline for success• Goals for each fundraiser• Materials, Email Templates, Social Templates• Consistent Communications

How-to: Empower Your Ambassadors

Page 13: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• Put together a communications calendar: • What different strategies will you use (email, newsletters, website, email

signatures, social media, your blog)?

•What email contact lists to you have at your disposal: your donors, your board’s co-workers, your volunteers, your friends and family etc.

• What will be the main message of these communications (exciting, engaging and focusing on your main campaign goals)

• Be sure to include special plans for: Board Members, Last Year’s Donors, recurring donors, major donors, alumni and other key groups

Spreading the Word

Page 14: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

•Build Excitement leading up to the giving day: a countdown to Idaho Gives on Facebook and twitter

•Creative and Engaging Posts: images, quotes, stories

•Schedule Posts ahead of time: (time of day matters!)

•Day of Strategy: shout-outs, thank you’s and progress updates

•Ask your social media followers and staff to SHARE!

Focus on: Social Media

Follow us!

Facebook: Idaho Gives

Twitter: @IdahoGives

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• Let’s take a look at some organizations that participated last year to see what strategies were effective for them:

• Razoo page set-up• Donor Email outreach• Social Media campaign

http://issuu.com/strategies360boise/docs/id_gives_examples/1

Examples

Page 16: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• Ask local businesses, Board Members, major donors to consider a matching gift. This is their opportunity to support your work in a new and unique way.

• Include matching opportunity as part of your communications to donors, use social media and email to share progress toward meeting your match

• Highlight from a partner giving day: • 29% of organizations secured a matching grant

• 63% of the total dollars raised• 58% of the total donors

Spotlight On: Matching Grants

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On the Giving Day

Page 18: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• Plan at least 3 Blast emails during the day: ASK, THANK, UPDATE!

• Social Media posts are the best way to update your progress in real time

• Ask Board Members, volunteers to each make calls to 3-5 people

• Stay tuned to www.idahogives.org to follow your progress and watch for updates

• Plan a LIVE event for May 7th: happy hour, open house, etc. Make it easy for people to give: IPADs, QR codes on fliers

The Day is HERE

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• Idaho Gives HEADQUARTERS and other events in Coeur d’Alene, Moscow, McCall, Boise, Twin Falls, Pocatello, and Idaho Falls: Stay tuned to idahononprofits.org for the announcements

• Idaho Gives staff will be doing radio, television interviews throughout the day, and live Facebook posting and tweeting for 15+ hours, and partnering with local businesses in getting the word out

• Stayed connected with INC to know the best ways to join in the fun on May 7th!

Idaho Gives Day

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Local Media Coverage

Support from INC

Social Media Reach

Advertisements

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After the Giving Day

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• Plan your thank you strategy ahead of time: email, a hand-written note or phone call

• 1 Day after: Share your success with supporters, not just in dollars, but in terms of Potential IMPACT

• 1-2 Months After: Follow up on the impact of the campaign, include a creative thank you

• NEW Donors: Create a “welcome series” to engage • personal thank you• education about mission, vision and impact (Reinforce

their decision)• share ALL the ways to get involved with your organization

Thank and Engage

Page 23: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Prize Structure & Strategy

Page 24: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Ranked by Most Unique DonorsTOP 8 Winners

1st Prize: $2,5002nd Prize: $1,5003rd Prize: $1,0004th Prize: $7505th Prize: $5006th Prize: $5007th Prize: $2508th Prize: $250

Small, Medium and Large Nonprofit Leaderboards

Page 25: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• All transactions made online via a nonprofit fundraising page, widget, or project page through Idahogives.org (including scheduled donations!)

• Each individual donor only counts once in this scoring, even if they make multiple donations to your organization

• Nonprofits of all sizes have the chance to win BIG

• Size of non-profit will be determined by the Idaho Nonprofit Center.

Small, Medium and Large Nonprofit Leaderboards

Page 26: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• Golden tickets will be given out every hour from 8 am MT until 10 pm MT.

• One donation each hour will be randomly selected, and the advised nonprofit will receive an extra $1,000 prize grant

• Golden tickets are drawn from the previous hour of donations (i.e. 8 am golden ticket is pulled from donations between 7am and 7:59 am)

Golden Tickets

Page 27: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

5 x 5 Regional Golden Tickets3 Regional Golden Ticket Hours: 1pm, 6pm and 9pm MT

1 $500 prize added to a random donation from each of the 5 regions

North: Adams, Benewah, Bonner, Boundary, Clearwater, Idaho, Kootenai, Latah, Lewis, Nez Perce, Shoshone, Valley

Southwest: Ada, Boise, Canyon, Elmore, Gem, Owyhee, Payette, WashingtonSouthcentral: Blaine, Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka, Twin FallsCentral/East: Bonneville, Butte, Clark, Custer, Fremont, Jefferson, Lemhi, Madison, TetonSoutheast: Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, Power

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Donor Appreciation Awards

• Every 500th donation will be recognized

• $250 prize grant to the advised nonprofit

• Last year this went all the way up to 11,500th donation…how many donations can we get to this year?

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• Hourly and Leaderboard Prizes allow you to keep the excitement up throughout the day (build this into your messaging)

• Focus your activity on key hours to win hourly prizes, but balance that with a full day of strategy to ensure leaderboard places

• Keep an eye on idahogives.org on the Giving Day to track placement on the leaderboards and hourly prize winners

• Update your supporters on your leaderboard progress, get them to share and come back to your site to give again

Prize Strategy

Page 30: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• The focus to win these prizes should be on getting more donations, and more unique donors (build that into your campaign goals)

• Take the chance to celebrate and recognize your donors when they help your organization win prizes

• Tell your ambassadors about these prizes to focus their efforts

Prize Strategy

Page 31: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

• Only organizations that register with Idaho Nonprofit Center will be eligible to receive prize grants based on leaderboards, Golden Tickets and Donor Appreciation Awards.

• There is no limit on the number of prizes a nonprofit can win

• Prizes will be disbursed by Idaho Nonprofit Center

• Donations will be disbursed by Razoo (either via check or EFT)

Prize Rules & Disbursement

Page 32: Idaho Gives Day Training - MemberClicks...Idaho Gives Tips Set Goals 1 Set reasonable goals and focus your strategies on achieving your specific goals Plan Ahead 2 Idaho Gives should

Idaho Gives Tips

Set Goals

1

Set reasonable goals and focus your strategies on

achieving your specific goals

Plan Ahead

2

Idaho Gives should be a fully planned

campaign, not just a one day event

Engage Ambassadors

3Social Media

4HAVE FUN

5

Our Top 5 Tips

Strategize to get your best supporters to

advocate on your behalf – how can others help spread the message

about why your mission is worthy of support

Be active on social media all day long – show your audience

what you’re doing, and ask for their help at multiple points in the

day

Your enthusiasm for your work will show

and others will want to be part of the fun

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Thank you!

[email protected]