icts for disaster response and recovery chanuka wattegama lirneasia (former) united nations...

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ICTs for Disaster Response and Recovery Chanuka Wattegama LIRNEasia (former) United Nations Development Program (UNDP) (former) ICT Agency, Sri Lanka Note: The opinions expressed in the presentation are author’s own and may not reflect those of any organization he is/was affiliated to. World Bank Organised Seminar on Disaster Risk Management in the Information Age Washington DC ,Oct. 8-9, 2008

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ICTs for Disaster Response and Recovery

Chanuka Wattegama

LIRNEasia

(former) United Nations Development Program (UNDP)(former) ICT Agency, Sri Lanka

Note: The opinions expressed in the presentation are author’s own and may not reflect those of any organization he is/was affiliated to.

World Bank Organised Seminar onDisaster Risk Management in the Information Age

Washington DC ,Oct. 8-9, 2008

This presentation:

Focus:

1.ICTs for Hazard/Disaster Response2.ICTs for Disaster Recovery

Showcase:

1.Sahana: A FOSS (Free and Open Source Software) based Disaster Management System 2.Haz-Info: LIRNEasia’s “Evaluating Last Mile Hazard Information Dissemination” project

A Web based portal with sub-applications built to address the common disaster coordination and collaboration problems in a disaster

ICTs in Recovery

IT Solution– A centralized online bulletin board of victims– Be able to record all structured meta data on a victim (inc pictures

and biometric data)– Indexing and Searching of all data – Finding people through cross-referencing

“Please, please help me find my missing

parents / child / relative”

ICTs in Recovery

Finding Missing People

ICTs in Recovery

IT Solution– A contact list of orgs and the services they provide– Reporting to ensure a balanced distribution and coverage of services

and relief groups

“It is all a huge mess!”

“I get 1,000 packs of dry rations. Where I can send them?”

“You have sent all food to zone A while people starve in Zone B”

“Don’t send any more clothes; we have plenty of them. Send fresh water!”

ICTs in Recovery

Coordinating Relief

The Organization Registry helps maintain data (contact, services, region, etc) of organizations groups and volunteers working in the disaster

ICTs in Recovery

Coordinating Relief

The Request Management System tracks all requests and helps match pledges for support, aid and supplies to fulfilment

ICTs in Recovery

ICTs in Recovery

Sahana Deployment

• Tsunami in Sri Lanka – 2005– Officially deployed and track 26,000 families

• NADRA, for Asian Quake in Pakistan – 2005– Officially deployed and integrated to NADRA (Pakistan Government) to track

all victims • For Landslide disaster in Philippines– 2005

– Officially deployment to track all victims, orgs, camps by Government

ICTs in Recovery

• Many countries cannot afford or do not invest

– Budgeting for a disaster that may or may not happen

– Not a commercially lucrative product domain

• Such software should be a global public good

– Shared global ownership through the FOSS model

• World IT community are keen volunteers

– ‘Good will’ opportunity to alleviate suffering using IT

• No restrictions to deploy and modify

– No royalties, license costs, etc

• Open system => Transparent and trustworthy

• Better acceptance than ‘foreign’ proprietary systems

• Rapid integration requirements requires source

– L10N and integration with existing ICT resources

ICTs in Recovery

Why FOSS (Free and Open Source Software)?

Hazard Disaster

ICTs in Early Warning Systems

Rapid Onset Disasters

½ hour – 6 hours

If > ½ hour disaster warning is not possible If < 6 hours, it is a different kind of a disaster (drought, epidemic, famine) – needs diverse tools

Key Players

Scientific Community: Designs the hazard monitoring systems

National/Local governments: Own and operate the EWS overall; Issue warnings within countries

International Bodies: Provide financial and technical support; Facilitate cross border information sharing, provide expertise

Regional DM Institutions: Provide expertise; advise governments; facilitate networking among DM practitioners

INGOs/NGOs: Create awareness; Coordinate, Train masses

Private Sector: Implements and maintains systems

The media: Create awareness; Play a role in training; link communities to practitioners

Communities: Central to people-oriented EWS.

ICTs in Early Warning Systems

Just ‘monitoring’hazards will not help

Early Warning Systems: Solutions for the ‘elusive’ Last Mile

1. Radio and TelevisionAdvantages: Relatively widespread, Low

cost, Broadcasting possible, No limits to information

Challenges: No use at night, non interactive

2. Telephone (fixed and mobile) – voice modeAdvantages: Relatively widespread, Low

cost, No limits to information, Interactive

Challenges: No broadcasting, Issues of authenticity, Don’t reach non users, Congestion

3. Mobiles - SMSAdvantages: Relatively widespread, Low

cost, Fast, Can be sent to groups, Customisable

Challenges: No use at night, no use to non users, limits to information, broadcasting not possible, language issues, congestion

4. Mobiles (Cell broadcasting)Advantages: No congestion issues, can address a

large group simultaneously

Challenges: Local language issues, no acknowledgements

Early Warning Systems: Solutions for the ‘elusive’ Last Mile

5. Satellite RadioAdvantages:

High reachability, broadcasts to a community, no limits to information

Challenges: Costly if not widely used, Community arrangements required

6. Internet/E-MailAdvantages: Interactive, quick,

multiple sources, continuous updates

Challenges: Not widespread in many places, no use at night

Early Warning Systems: Solutions for the ‘elusive’ Last Mile

7. Amateur Radio and Community Radio Advantages: Good for rural, poor and remote

communities

Challenges: Not widespread, People lose interest if used only in case of disaster

8. Non ICTs (sirens, loud speakers)Advantages: Can be even used in any environment;

useful even at night; good in rural setups

Challenges: Maintenance of the system, Less authentic

Early Warning Systems: Solutions for the ‘elusive’ Last Mile