ict4water fp7 ict 2013 final · fp7 ict 2013: chaired by chrysi laspidou certh university of...

ict4water DRIVES CIRCULAR ECONOMYJerez June 2016

THE IMPACTS OF INNOVATION IN FP7/H2020 PROJECTS

T H E I M P A C T S O F I N N O V A T I O N

FP7 ICT 2013:

chaired by Chrysi LaspidouCERTH

UNIVERSITY OF THETSSALY



INTRODUCTORY

Impact and outcomes of ICT4water projects

• Special focus on end userexperience and engagement

level with project products

• Social and cultural aspect as a driver for user engagement



developed:• urban DSS for pressure management and

leakage minimization • DSS for optimal water source selection• household DSS for raising user awareness • water pricing DSS

addressing efficiency along the urban water cycle in 2 pilot cities: Skiathos, GR

and Sosnowiec, PL

2 very different case studies:

•Skiathos:•a highly touristic island in Greece with seasonally variable water demand, very low-tech conditions, one of the oldest networks in Greece and with the highest leakage; no DMAs, limited data history, small village community and mentality,

not computer-savvy

•Sosnowiec:• typical urban environment, not many differences in water demand seasonality,

high-tech, low leakage, divided into DMAs



2 types of end users: water utility and water customer

will have a positive impact in urban water management practices and control and can

be used as benchmark for other regions.

attention given to socio-economic and infrastructure aspects of the 2 communities (including language) and behaviour of end-users so that the use of project outputs is encouraged.

Overall, positive impact in the efficient use of water through our DSS tools that will lead to optimal

water quality, water and energy savings by better managing demand, minimising household use and

appropriate pricing policies.

The Social Media Platform

Sharing the importance of water through every photo and tip



Platforms & Themes

Watersocial.org Ewatus app

Water Society My Water About Fun & Explore



PublicationsOffline Campaigns

WaterSocial

Social Media

School visitsCompetitions

Website linkInstagram

Twitter Mobile app

Pilot

Newsletters Blogs

Research

Analytics on user uptake

Strategy



Competitions:

• First pilot trialled the use of prizes• During a pilot, prizes were offered to the UK participants;

• water saving devices • music tickets.

• Result: UK participants were the highest contributors.• The next pilot includes prizes in each country pilot country; UK, Poland and Greece.

Offline Campaigns



Instagram:

• The average weekly growth rate of followers 8%.

• An average of 6 new followers a week. • The average engagement per Instagram

post was 7%.

Social Media

Twitter:

• 56 new followers a week.• 900+ followers. • 4.5 thousand tweet impressions a week. • Rate of engagement 1.4%. • Engagement accumulative rate of 21%

over a 10-week period.



The Results

102 members 76 images

375 entries into the Water Diary

38 tips

Between 1st August– 31st May



Website Use

Between 1st August– 31st May

51.16% New sessions 23,233 page views

4.63 pages per session

7:41 Average session duration



The users

Age Gender

New users by countryReturning users



*1st August 2015 – 31st May 2016

2,578 users

Website Use

5,023 user sessions



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Validation: two case studies

LOCARNO | CH~400 smart water meters installed

VALENCIA | ES~490,000 smart water meters installed

Two real-world deployments of the SmartH2O platform

• Swiss case study (Tegna): small-scale validation• testing and tuning of the incentive model and gamification techniques• testing the measurement infrastructure, system and user acceptance

• Spanish case study (Valencia): large-scale validation• full-scale operational roll-out of a new EMIVASA customer service• validation of SmartH2O real-world impact in water saving



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Validation: approach

Behaviouralintention

Attitudes

Social norm

Confidence in own capability

Social awareness app Awareness Behaviour

• Technology acceptance on portal level and use-case level

• Behaviour on the portal

Beliefs

Measurements: Measurements: Measurements:

Operationalization of awareness:water consumption determinants(Theory of Planned Behaviour)

Comparison of smart meterreadings against baseline

Case study Condition Baseline Treatment

Tegna

Experimental

group (SmartH2O)

Yes Yes

Control group N/A N/A

Valencia

Experimental

group (SmartH2O)

Yes Yes

Control group Yes Yes

Experimental Design



29

Achievements: Swiss case study

Status:

• 49 registered users for the SmartH2O platform• 46 for the Drop! Game

Positive results for user acceptance of the SmartH2O platform

• Performance expectacy• Effort expectancy• Attitude to technology• System functionalities

• Consumption charts• Water saving tips• Etc.

• User activity analysis



30

Achievements: Swiss case study

Awareness Behaviour

Consumption

class

Average

reduction

Low 41.2%

Medium-low 26.9%

Medium-high 41.2%

High 21.2%

Overall 33.8%

Seasonal influences account for 25-30% of the reduction

Social awareness app

• Leaks fixed• Seasonality• Limited time horizon

Preliminary results in water consumption reduction



31

Achievements: Spanish case study

• Industrial-quality deployment of SmartH2O application in real-world setting

• Successful recruitment in the 1st 8 weeks (344 users)• 288 users filled out baseline awareness

questionnaires (SmartH2O users)• 204 answered to baseline awareness

questionnaire (control group)

• Continuous promotion campaign for scale-up



WATERNOMICS will provide personalised and actionableinformation on water consumption and water availability to individual households, companies and cities in an intuitive & effective manner at relevant time-scales for decision making

WATERNOMICS OBJECTIVES

▶ Combining information from various sources & domains to offer contextualwater information services

▶ Making water usage information accessible across devices & locations

▶ Supporting personalised interaction with water information services

▶ Enabling sharing of water information services across communities of users

▶ Demonstrating generic water information services can be used in a variety of environments

▶ Enabling open (collaborative) business models and flexible pricing mechanisms Holistic Approach



LOC

AT

ION

Corporate Domestic Public/Mixed Use

LINATE AIRPORT, MILAN, ITALY DOMESTIC HOUSES, THERMI, GREECE

ENGINEERING BUILDING, NUI GALWAY, IRELAND

COLÁISTE NA COIRIBE, GALWAY, IRELAND

TAR

GE

TU

SE

RS Corporate Water Consumers

Leisure and Business TravellersDomestic Water Consumers and Utility Providers

Mixed/Public Water Consumers -University

Mixed/Public Water Consumers -School

KE

YS

TAT

IST

ICS

no water remote monitoring system in place

10 Km of drinking water network

5 New USF Meters & 40 commercial meters (flow/ pressure/energy / ground water level) proposed by WATERNOMICS

Utilities Management, Maintenance Staff, Environmental Managers

15 km from Thessaloniki

covering an area of 38.34 ha with 70,000 people

10 households selected

Different water usages and different family types

Typical cross section of the domestic environment Adults young adults and children

Opened in 2011 Designed as a living laboratory ;

14,000 sqm on four floors occupied by 1,000 students and 100 staff;

11 existing water meters & BMS system in place

8 New USF Meters and 3 inline meters proposed by WATERNOMICS

Building/Utilities Manager, Staff Students Researchers

Opened in October 2015 M21;

500 students and 40 staff;

7 water meters and building control system planned in original construction contract

14 New inline water meters and site view screen proposed by WATERNOMICS

Building Manager, Staff, Students, Teachers

DIVERSE PILOTS



Impacts

• Increases Awareness

•Reduced Water Consumption

•Reduce Energy Consumption

•Education

Impacts

• Increases Awareness

•Reduced Water Consumption

•Reduce Energy Consumption

•Education

• Improve Water Management & Water System

Operation

•Promote Environmental Responsibility

•Behavioural Change

• Improve Water Management & Water System

Operation

•Promote Environmental Responsibility

•Behavioural Change

DIVERSE STAKEHOLDERS AND IMPACTS



CURRENT PILOT LESSONS

• Physical access to infrastrucutre difficult

• Careful handling of time zones and timestamps

• Challenges with IoT in households settings for conf and maintenance (e.g. remote access): - Plug and Play needed

• The need for a variety of methods for connecting to sensors, at-rest and in-motion

• Data Quality checks with domain experts

• Wide variation of expectations of from End-Users (Business Manager vs. School Kid)



@wisdom_EU, @imperialcollege, @iconics, @Artesiaconsult, @CSTB, @aqualogic, @inteliot, @advanticsys, @cardiffuni, @cardiffcouncil, @waterwise



-

An FP7 project brings together 10 organisations across Europe to research innovative ways to tackle the Water: Energy Nexus



-38

SAT - La Spezia• Leakage

Localisation

• Pumping optimisation

ASP – La Spezia• Groundwater

Pollution

CSTB – Nantes• Heat Exchanger

(HW recovery)DCWW - Cardiff• Behaviour Change

DCWW - Tywyn• Clean water

optimisation

• Network monitoring on clean water distribution

DCWW - Gowerton• Network monitoring

on waste water

• Waste spill prediction



-

AQUASIM – Simulhome facility

39

Heat Exchanger (Shower grey water) recovery at

AQUASIM



-

40



-

41

• Fixed Area Network

• 250 domestic smart meters

• Epanet Modelling

• 9 in-home intel Gateways

• Cloud based Analytics

• Push messaging through home app



Innovative software platform and sensors for the

detection and mitigation of CBRN related

contamination events of drinking water

(SAFEWATER)ICT4Water Cluster meeting - 17 June 2016

Helena Lucas, Aguas do Algarve



Motivation

• Water security is compromised by different threat scenarios

(deliberate or undeliberate contamination);

• Real time detection is essential for reducing impact of water security events;

• No online sensors for microbial detection, radiological detection availableonly a few sensors for specific chemicals detection (e.g. Al, TOC);

• No reliable tools for real time detection and online simulation are available;

• No end to end holistic solution available for water safety,

from detection to event management of water safety event!



Project’s Objectives

SAFEWATER is developing a global generic solution for detection and

mitigation of drinking water event resulting from CBRN contamination:

– By developing improved contamination alert systems for the detection of abnormal behaviour in large drinking water systems;

– By developing spatial detection models and simulators to determine the contamination’s source and spread;

– By developing new water quality sensors to add to the existing ones;

– By testing the system in three water utilities simulating 6 different usage cases;



SAFEWATER Solution Concept



New CBRN Sensors

– Rapid detection of E. coli (ACREO, Sweden)

– Chemical toxicity detection (BioMonitech, Israel)Pesticides, herbicides, heavy metals, gasoline, detergents

– Radioactivity detection (α, β) (CEA, France)

Radioactivitysensor (CEA)

Chemical toxicity detection byluminiscenting marine bacteria(BioMonitech)

Concept of E.Coli sensor ACREO)



Summary – Expected Impact

– Enhanced monitoring systems allowing for real-time detection of CBRN contaminants in drinking water;

– Improving event management procedures and supporting decision making;

– Evaluation of the propagation & contamination for better preparedness, response and management of the crisis;

– Step towards an holistic solution for water safety, from detection to event

management of water safety event;

SAFEWATER will hold its final event 23-24 November 2016 in Zurich

Water Utility presenting its results including a live demo!

www.safewater-project.eu

ict4water fp7 ict 2013 final · fp7 ict 2013: chaired by chrysi laspidou certh university of...

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