ict: the organization and work part 2

PART 2

DM 218 Information Technology Management

Presented by: MARLON G. MENDEZ

ICTS AND EMPLOYMENT

ICTs are creating new jobs and

making labor markets more

innovative, inclusive, and global

– World Bank study (THE WORLD BANK, 2013)

THE WORLD BANK. (2013, September 10). ICTs are creating new jobs and making labor markets more innovative, inclusive, and global – World Bank

study. Retrieved July 10, 2016, from THE WORLD BANK - News: http://www.worldbank.org/en/news/press-release/2013/09/10/icts-are-creating-new-

jobs-and-making-labor-markets-more-innovative-inclusive-and-global-world-bank-study.print

Photo credit:georgetown.edu

THE WORLD BANK. (2013, September 10). ICTs are creating new jobs and making labor markets more innovative, inclusive, and global – World Bank study. Retrieved July 10, 2016, from THE WORLD BANK - News: http://www.worldbank.org/en/news/press-release/2013/09/10/icts-are-creating-new-jobs-and-making-labor-markets-more-innovative-inclusive-and-global-world-bank-study.print

“ICTs are influencing

employment both as an

industry that creates jobs

and as a tool that

empowers workers to

access new forms of work,

in new and more flexible

ways,” said Chris Vein,

World Bank Chief

Innovation Officer for

Global ICT Development.

Chris Vein

THE WORLD BANK. (2013, September 10). ICTs are creating new jobs and making labor markets more innovative, inclusive, and global – World Bank study. Retrieved July 10, 2016, from THE WORLD BANK - News: http://www.worldbank.org/en/news/press-release/2013/09/10/icts-are-creating-new-jobs-and-making-labor-markets-more-innovative-inclusive-and-global-world-bank-study.print

“The emerging ICT-

enabled employment

opportunities matter

because countries

around the world are

looking to create more

good jobs, which have

positive economic and

social implications for

workers and for society.”

Photo credit:georgetown.edu

Chris Vein

The new policy note, “Connecting

to Work: How Information and

Communication Technologies

Could Help Expand Employment

Opportunities,” identifies three

global drivers responsible for

the increase in ICT-related

jobs worldwide:




1. Greater connectivity

more than 120 countries now have

over 80 percent market penetration

of mobile telephones




Garcia, K., Arizabal, A., & Tuazon, D. (n.d.). A PROFILE OF INTERNET USERS IN THE PHILIPPINES. Retrieved July 13, 2016, from Rappler:

http://www.rappler.com/brandrap/profile-internet-users-ph

2. Digitization of more aspects of work

today, telecommuting and outsourcing

have become standard business

practices globally




3. More globalized skills

India and the Philippines have become

major outsourcing hubs thanks to their

English language skills, and other

countries are targeting the sector for

future growth.




Top 10 BPO Companies in the Philippines

1. Accenture Inc. (P32.429 billion)

2. Convergys Philippines Services Corp.

(P19.830 billion)

3. 24/7 Customer Philippines Inc.

(P13.061 billion)

4. JPMorgan Chase Bank N.A.-Philippine

Global Service Center (P11.789 billion)

5. Telephilippines Inc. (P8.722 billion)

MST News. (2014, December 7). 45 mega BPOs PH biggest employers. Retrieved July 10, 2016, from Manila Standard Today:

http://manilastandardtoday.com/news/-main-stories/top-stories/164961/45-mega-bpos-ph-biggest-employers.html

(based on 2013 revenues)

Top 10 BPO Companies in the Philippines

6. Sutherland Global Services Philippines

Inc. (P8.080 billion)

7. Hewlett-Packard AP (Hong Kong) Ltd.

(P7.081 billion)

8. Stream International Global Services

Philippines Inc. (P6.924 billion)

9. Teletech Offshore Investments B.V.

(P6.590 billion)

10. IBM Daksh Business Process Services

Philippines Inc. (P6.307 billion) MST News. (2014, December 7). 45 mega BPOs PH biggest employers. Retrieved July 10, 2016, from Manila Standard Today:

http://manilastandardtoday.com/news/-main-stories/top-stories/164961/45-mega-bpos-ph-biggest-employers.html

(based on 2013 revenues)

The Information Technology and Business

Process Management (IT-BPM) industry has

grown to be the second largest source of

dollar income for the Philippine economy,

according to the Information Technology and

Business Process Association of the

Philippines (IBPAP). In 2015, the industry

generated 1.2 million direct jobs and US$ 22

billion in revenues (INQUIRER.NET, 2016).

INQUIRER.NET. (2016, April 18). IT-BPO industry grows as second largest source of income for PH. Retrieved July 10, 2016, from INQUIRER.NET-

BUSINESS: http://business.inquirer.net/209531/bpo-industry-grows-second-largest-source-income-ph

The Bangko Sentral ng Pilipinas (BSP) also

revealed that “should current growth rates

continue, the IT-BPM industry will overtake

Overseas Filipino Worker (OFW)

remittances by 2017”, proving that Filipinos

do not need to leave the country to provide for

their families with millions of BPO jobs

available in the Philippines (INQUIRER.NET, 2016).

INQUIRER.NET. (2016, April 18). IT-BPO industry grows as second largest source of income for PH. Retrieved July 10, 2016, from INQUIRER.NET-

BUSINESS: http://business.inquirer.net/209531/bpo-industry-grows-second-largest-source-income-ph

ICTs connect people to jobs.

Online employment

marketplaces are helping an

estimated 12 million people

worldwide find work by

connecting them with employers

globally.




http://philjobnet.gov.ph/

Job sites in the Philippines

The Philippine Government's Job Matching

and Labor Market Information Portal. Is an

internet-based job and applicant matching

system which aims to fast track the

jobseeker's search for jobs and the

employer's search for manpower. This is a

facility of the Department of Labor and

Employment with centralized database

maintained by the Bureau of Local

Employment.

http://philjobnet.gov.ph/about-us

https://www.youtube.com/watch?v=MKGxvqciEEk

http://www.jobstreet.com.ph


Is an online job seeking (site) founded in Malaysia

in 1997, JobStreet.com now has a team of 800

talented individuals. Their vision is to connect

businesses with talent and improve lives

through better careers. They are one of Asia’s

leading online employment marketplaces. Helping

facilitate the matching and communication of job

opportunities between jobseekers and employers,

in Malaysia, Philippines, Singapore, Indonesia and

Vietnam. They claimed that they are the no.1 job

site in the Philippines.

http://www.jobstreet.com.ph/en/about-us/

https://www.kalibrr.com/


Is an online job seeking (site) with a

mission “Transform the way

candidates find jobs and companies

hire talent”. Founded by Paul Rivera

(Founder and CEO), Dexter Ligot-

Gordon (Founder and COO) and Danny

Castonguay (Founder and CTO

Emeritus).

https://www.kalibrr.com/about?user_ref=www.google.com.ph_organic_null_path

ICTs also support innovation that has created

new, more flexible forms of employment and

work:

ONLINE CONTRACTING uses ICT to increase

access to work opportunities worldwide,

mainly for smaller employers. Popular services

include oDesk and Elance. In 2012, about 2.5

million jobs were posted on these services, for

tasks ranging from writing to customer service

to software development. (The World Bank, 2013)

Elance and oDesk merged on December 2013

and formed Upwork. (Wikipedia, 2016)




UPWORK www.upwork.com

Upwork was formed 18 months after Elance and oDesk announced their merger on

December 18, 2013 to create Elance-oDesk, an online workplace with a combined total 8

million registered users.[7] oDesk was founded in 2003[8] by Odysseas Tsatalos and

Stratis Karamanlakis.[9] Elance was founded in 1999 by Beerud Sheth and Srini

Anumolu.[10] With the launch of Upwork, the oDesk platform was upgraded and rebranded

and the company announced that the Elance platform will be phased out within a couple of

years, resulting in a single freelance marketplace. (Wikipedia, 2016)

Wikipedia, the free encyclopedia. (2016, July 8). Upwork. Retrieved July 11, 2016, from Wikipedia: https://en.wikipedia.org/wiki/Upwork

ICTs create opportunities, but also pose new

challenges for workers and employers.

By enabling new forms of work, ICT also

changes the structure of jobs, the way people

develop their career, and the way they work.

Many ICT-enabled jobs are temporary or

contract-based, for example, leading to a

separation of work from social safety nets such

as health insurance or pensions.

But, for young people especially, they offer a

way into more formal careers, as well as

providing a supplementary income.







To maximize the positive impact of ICTs on

employment, policymakers is recommended to

pay attention to five enabling systems, adapting

the mix as needed to the country context:

HUMAN CAPITAL SYSTEMS: A labor pool with

appropriate ICT skills, and the awareness and

soft skills that give competitive advantage in

the labor market.




five enabling systems (continued):

INFRASTRUCTURE SYSTEMS: Ubiquitous

connectivity to ICT; access to electricity and

transport; infrastructure to support innovation

and adoption of technology by SMEs.





SOCIAL SYSTEMS: Networks of trust and

recognition for workers and employers, social

safety nets, and measures to minimize possible

negative outcomes of ICT-enabled employment.





FINANCIAL SYSTEMS: Efficient and accountable

systems to ensure timely payments; and

access to finance to support innovation and

entrepreneurship.





REGULATORY SYSTEMS: An enabling

environment that creates employment

opportunities and increases labor market

flexibility while protecting the rights of

workers.

• INQUIRER.NET. (2016, April 18). IT-BPO industry grows as second largest source of income for PH. Retrieved July 10, 2016, from INQUIRER.NET-BUSINESS: http://business.inquirer.net/209531/bpo-industry-grows-second-largest-source-income-ph

• MST News. (2014, December 7). 45 mega BPOs PH biggest employers. Retrieved July 10, 2016, from Manila Standard Today: http://manilastandardtoday.com/news/-main-stories/top-stories/164961/45-mega-bpos-ph-biggest-employers.html

• THE WORLD BANK. (2013, September 10). ICTs are creating new jobs and making labor markets more innovative, inclusive, and global – World Bank study. Retrieved July 10, 2016, from THE WORLD BANK - News: http://www.worldbank.org/en/news/press-release/2013/09/10/icts-are-creating-new-jobs-and-making-labor-markets-more-innovative-inclusive-and-global-world-bank-study.print

• Wikipedia, the free encyclopedia. (2016, July 8). Upwork. Retrieved July 11, 2016, from Wikipedia: https://en.wikipedia.org/wiki/Upwork

PART 2

DM 218 Information Technology Management

Presented by: MARLON G. MENDEZ July 16, 2016

THANK YOU!

ict: the organization and work part 2

Education