ict for the internationalization of universities

Manuel J. Fernández Iglesias

A diverse set of technological tools and resources used to communicate, and to create, disseminate, store, and manage information

Computers

Mobile phones

Networks

Software

Storage

The Cloud

Audio-visual systems

Middleware

Routers

e-commerce

MultimediaWeb 3.0

We need to focus on something more specific…

We will focus on applications and services

But which applications

and services are most

relevant to us ?

Internationalisation-related ICT

competences

*Information

*Communication and Collaboration

*Organizational

Adapted from The European Pedagogical ICT Licence (EPICT) Competence Framework – http://www.epict.org

Information related competences

*Search and retrieval

*Information processing

*Information presentation





• Search engines

• P2P services

• File storage services

• Multimedia repositories

• Databases





• Spreadsheets

• Data mining

• Satistical SW

• Translators

• Web Services





• Word processing

• Typesetting

• Presentation applications

• Layout & design

• Webpages

• Video & Animations

• Images

Communication & Collaboration

*Digital communication

*Collaboration



*Dissemination

*Personal communication

*Collaboration

• E-mail

• Online chat

• Mobile messaging

• (Video) conferencing

• Social networks

• Online publishing

• Webcasting / podcasting



*Collaboration

• Online real-time edition

• Fora

• Wikis

• Social networks

• Chat / instant messaging

• E-meeting systems

• Collaborative management &

coordination tools

Organizational competences

*Personal organization

*Organization development



*Organization development • Time tracking

• Goal tracking / to-do lists

• Travel management

• Calendars

• Agenda



*Organization development • E-learning & CBT

• Surveys & info gathering

• Webcasting / podcasting

• Workflow

• Mind maps

• Planning

bubela

Efficiency

Visibility

Satisfaction

Recognition

Why ICT ?

Efficiency & Effectiveness

*ICT could really make a difference to service provision

*It will improve management and administrative processes

*You will be able to do old things better

(reports, monitoring, submissions…)

*You will be able to do new things with greater ease

Efficiency & Effectiveness examples

*Integration of academic management with mobility contracts

management = electronic transcript of records

*Integration of academic management at the Language Centre

with Erasmus applications processing = automatic language

accreditation

Visibility

*You will be easier to “discover”

* ICT dramatically facilitates the dissemination of the information you provide

*More efficient reporting, both within the organization and between the organization and outside bodies

*Flexible work practices, supporting access and provision of service from and to multiple locations

Visibility examples

*Online service provision

(enrollment, accomodation, insurance, library, …)

*From Web pages to online Content Management Systems

*Online marketing, online adds

*Social Network presence

*Uvigo.tv

Satisfaction

*It will improve staff morale

*We will be able to cope with increasing user expectations

*The percentage of repetitive, error-prone tasks is drastically

reduced

Attractiveness & Recognition

*It will increase the number of (international) students, faculty members and staff

*It will increase your fund raising capacity and therefore improve your financial status

*It will improve your public reputation

And How ?

ICT is more than

computer hardware and

software. It’s about

how we can better do

our jobs, achieve our

goals and provide more

and better services for

the people we serve

ICT introduction is…

*About people

*A means to an end

*Sustainable

*According to a plan


*About people

*A means to an end

*Sustainable


• A response to people needs

• Adapted to people’s work

environment and requirements

• There is not an standard off-the-shelf

solution for every situation

• Avoid technolust


*About people

*A means to an end

*Sustainable

*According to a planhttp://xkcd.com/773/


*About people

*A means to an end

*Sustainable


• A response to specific needs

• A tool to achieve specific goals

• A corrective or preventive action

to overcome some identified

situation

• The impact of ICT introduction

should be traceable

Beginning END


*About people

*A means to an end

*Sustainable


• Each new service requires support,

maintenance, management,

quality assurance procs, …

• Each new online service may

compromise security, prestige,

other services, …


*About people

*A means to an end

*Sustainable


http://xkcd.com/627/


*About people

*A means to an end

*Sustainable


• It is a process, not an acquisition

• It is more than HW and SW

• ICT is about fulfilling missions and

achieving goals. You need a

plan for that

• It needs

• Leadership

• Staff involvement

• Monitoring

• Continuity action

• Feedback & Quality assurance

Questions?

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Kiitos!

Köszönöm!

Takk!

Þakka þér!

ict for the internationalization of universities

Education

information technologies

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international week

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human resources

virtual world

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