ics merrill international investigation services

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Page 1: ICS Merrill International Investigation Services

Schedule your investigation now(+1) 214-689-8100 !| ! [email protected]

INTL PS 8-15

Global CoverageWhether your investigation need is around the corner or around the globe, we have you covered with the largest network of experienced foreign investigators in the world. Our skilled investigators can handle the most far-reaching and complicated cases anywhere you require, delivering cost-effective, consistent and measurable results every time.

A COMPREHENSIVE APPROACH WITH A FULL RANGE OF INVESTIGATIVE SERVICESWe work with you to develop specific investigative objectives designed exclusively to validate claims and reduce claims fraud for workers’ compensation, liability, automobile, commercial and domestic property, death and disability, and travel claims. We eliminate surprises by outlining case parameters and defining budgets before initiating the investigation, and we consolidate cases in geographic areas to save time and reduce expenses. Our services include:

International Investigation Services

■ Death investigations (contestable and accidental)

■ Death verification

■ Direct interviews

■ Surveillance

■ Background checks

■ Location reports

■ Alive and well checks

■ SIU investigations

■ Translation services

The best investigators in the industry, anywhere you need them Blending our own highly skilled international staff with rigorously trained foreign correspondents stationed in strategic locations, we have a network of more than 250 expert companies ready anytime and in any place in the world. Specialized teams familiar with local laws and customs are stationed in high-claim areas like the Pacific Rim, mainland China, Mexico and Puerto Rico to aggressively pursue cases with unmatched speed and efficiency. All of our investigators, whether employees or subcontractors, are fully licensed and adhere to stringent standards for investigative methods, time service, reporting and client satisfaction to ensure you receive the most complete, accurate investigation results.

Page 2: ICS Merrill International Investigation Services

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International Investigation Services

YOUR TRUSTED PARTNER FOR INVESTIGATIONS AROUND THE GLOBE

ICS Merrill’s world-class experience, knowledge and technology combine to provide the industry’s leading line of investigation services. We offer a truly dedicated approach with better technology, better support and better processes than any other company in the industry. Our International Investigative Services set the standard for consistent, high-quality, accurate investigations across all seven continents with unparalleled dedication and performance.

COMPLETE CASE MANAGEMENT WITH OUR EXCLUSIVE SMARTPARTNER TECHNOLOGYSmartPartner, our robust case management system, cuts through all time zones and languages to allow total visibility of the investigation 24 hours a day, 7 days a week. Accessed through a single website, SmartPartner increases productivity, improves process efficiency and promotes consistent case handling by providing investigation details, vendor activities and customized reports all through one easy-to-use portal.

SmartPartner allows you to submit work requests, track progress/status of cases, receive email alerts on case progress, as well as view video clips, watch entire video documentation, see obtained ID shots, access reports and view database information for each case. Using state-of-the-art encryption technology and multiple firewalls, we ensure safe and secure access to protect sensitive customer information.

ICS MERRILL’S ONLINE BID PLATFORM FOR INTERNATIONAL CASE ASSIGNMENT GETS RESULTS FASTER AND MATCHES EXPERTISE TO CASE REQUIREMENTS VASTLINX allows ICS Merrill’s investigative consultants around the world to place bids, send and receive messages and review bid activity through a secure online website. It is an investigative services industry first and a major leap forward in case assignment technology. With VASTLINX, our team of more than 250 highly qualified foreign investigators working around the globe and serving over 1,000 clients in more than 80 countries, is able to more efficiently deliver investigative results to clients faster. VASTLINX ensures local expert investigators with the necessary professional expertise and operational experience are matched to the customer’s specific requirements.

SmartPartnerTM

Schedule your investigation now(+1) 214-689-8100 $| $ [email protected]

ICS Merrill

9485 Regency Square Boulevard, Suite 400 | Jacksonville, FL | 32225PHONE: 888.932.7364CA PI21456 GA PDC002137 MO 2010014163 NV 751 NY 11000087176 OH 65199767799 SC 1355 TX A-09694 UT P102238 VA 11-1729 WA 602139575

INTL PS 8-15