ics learn cipd l&d conference presentation 2016
TRANSCRIPT
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Core Skills for Learning and DevelopmentThe ICS Learn Learner Support Model
CIPD L&D ConferenceLondon, May 2016
Sean McCready & Dr. Stephen LittlerICS LearnGlasgow
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Objectives Discuss the changing business environment Identify the core characteristics of the ‘Self-
Directed Learner’ Examine the new type of learner and what they
seek from a learning environment Provide a useful framework that can be applied to a
Learning and Development setting Suggest ways in which L&D Core skills can be
transferred into the workplace
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Changing EnvironmentThe current business environment is ever changing, and manyorganisations will come across issues in;
TimeMoneyFlexibilityResources
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We understand...
Your need to respond to complex changes by;
Making sure your learners have the support to complete their learning
Keeping staff skills up to dateTaking ownership and managing your careerInteracting in new and dynamic waysUsing technology to learnConsider your workforce as self-directed learnersEmbrace ‘Just-In-Time’ Training
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The self-directed learnerRelies less on
traditional learning methods
Learning and retention is better when delivery at high standard
Takes ownership of their own development
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Key steps
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Business context awarenessLink social volunteering on a skill basis and include pro-bono activities
Engage others in the decision making processEnsure staff have an opportunity to engage with others about the issues which effect them on a day to day basis
Hands-on experienceProvide staff with the opportunity to be involved with hands on learning and development in the workplace
Gen Y – The new skill set
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• Learning by doing• Skills Marketplace
Ideal Workforce
• Digital knowledge updates• Career matchmaking
• Visual Collaboration• Contextual Rolodex
Intuitive Connections
• Tele-Presence• Social Workflow
• Feedback Culture• Networked Knowledge
Empowered Culture
• Quantified Employee• Employee Stakeholder
Agile Workforce
• Work(out) Place• Fluid Technology
• Pop-Up Workplace• Co-Creation
• Broadcast privacy• I Everywhere• Digital entrepreneurs• Social virtualization
The New Workplace
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Gen Y - Booz & CoThe rise of generation C and implications for the world of 2020
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Learning by doing multidisciplinary teams
made up of people with diverse experiences
Skills marketplace Sharing information Instant, personal updates Career matchmaking Integrated information
The Ideal WorkplaceFrom fixed to fluid
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Constant feedback Instant communication and
feedback – more than once a year
Quantified Employee Effective Talent Management Employee Stakeholder
Management Flat structures
An Empowered CultureGiving staff a voice
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Inputs
Outputs
Understanding the tool Engage in activities
Building an IDP/PDP Talking to others Monthly engagement forum
Identifying areas of focus
Using the framework
Engagement with tutors and other students
Building a strong plan
Engage in activities Regular and Interactive Engagement = Successful Transition
Develop a planA B C
Discussing important issues
Interactive engagements
Sharing ideas
Successful Transition to Online Learning ‘Think
creatively’ and ‘act courageously’’
Ideas Resources
Framework
Inputs & OutputsOnline Learning
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Supporting the student whilst studying online
Support Culture
Training
Knowledge Developmen
t
Effective Communication
Virtual Environment
Mentoring / coaching
Online community
Storytelling
Sharing Ideas
Decisions Norms
Mindsets
Motivators Commitments
Structure Networks
Information
Focus on outcomes the right way
Reach out and connect
Be humble and care more
Think win-win-win
Work stronger together
Celebrate and energise
Support Culture
The Online Learning DNA
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Learner Support Model
Systems and Tools Learning Content
Support
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What does this model mean?Systems and Tools Learning Content Support
The Student Community Interactive Learning Content
Coaching
e-Assessment Diagnostics Mentoring
Online Forums Online Induction Taught Sessions
Tutorials Online Media Workshops
e-Learning Management System (LMS)
Online Resources Peer support
e-Portfolio Podcasts
Learner Analytics Webinars
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Effective Online Learning
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Transferring L&D Core Skills 1. Further collaboration with leaders2. Demonstrate commercial awareness3. Capture and evaluate the impact of L&D on the business4. Develop analytical ability in L&D5. Be versatile6. Develop bespoke solutions7. Build L&D skills and expertise to fully leverage existing
and emerging learning technologies8. Using innovative methods to engage
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Facebook Live Open Day
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GET ON THE GRID … seek out colleagues across generations to understand different perspectives, see what’s going on out there through news articles and blogs MAKE IT PERSONAL … enabling innovation and creativity must be our first priority … what can you do to personalize every element of the employee experience? LEARN FROM YOURSELF… as you engage with social media, digital shopping & mobile devices what does your experience tell you about work in the future?
SHARE YOUR INSIGHTS ….. Join our Future of Work group on OneHP to share your ideas, insights & find out what the 6 people to the left are up to!
The Future is in your handsThe future is in yourhands...
1. Be on the grid
2. Enable Innovation
3. Learn from yourself
4. Share your ideas and insights
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Q&A
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Thank you for listening!
Sean McCready & Dr. Stephen Littler | ICS Learn | [email protected] | [email protected]