icloud help_ more resources

3/17/12 iCloud Help: More resources

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iCloud Help

iCloud basics

iCloud stores your music, photos, apps, contacts, calendars, and more, and wirelessly pushes them to

your iOS 5 devices and computers. iCloud is integrated with your apps, so everything happens

automatically.

For example, if you buy a song in iTunes on a Mac or Windows computer, it appears on your iPod touch

and iPad. When you snap a photo on your iPhone it’s automatically sent to your iPad. You can start

creating a Pages document on your iPhone, and put the finishing touches on it from your iPad. There’s no

need to dock your iOS device or sync it to your computer.

iCloud includes

iTunes in the Cloud: Music you purchase in iTunes appears automatically on your devices. You can

also download your past music or TV show purchases.

Note: iTunes in the Cloud availability varies by country. TV shows is U.S. only.

Photo Stream: When you take a photo on one iOS device, it automatically appears on your other

devices with no syncing required.

Documents in the Cloud: If you’ve installed an app that supports Documents in the Cloud on more than

one device, iCloud automatically keeps your documents up to date across your devices.

Apps and Books: Apps and books that you purchase appear on your iOS devices automatically. You

can also download your past purchases of apps and books.

Backup: iCloud automatically backs up your iOS device daily over Wi-Fi when it’s connected to a power

source and the device is screen-locked. iCloud backs up your purchased music and TV shows, apps,

books, Camera Roll, device settings, app data, Home screen and app organization, messages

(iMessage, SMS, and MMS), and ringtones.

Note: Backup of purchased music is not available in all countries. Backup of purchased TV shows is

U.S. only.

What is iCloud?



Contacts, Calendar, Mail: iCloud stores your calendars and contacts and automatically keeps them up

to date across your devices. With iCloud, you can also get a me.com email account that pushes new

messages to your devices. iCloud also stores and updates your bookmarks, reminders, and notes.

Find My iPhone, iPad, iPod touch, or Mac: If you misplace your iPhone, iPad, iPod touch, or Mac, you

can use Find My iPhone to help you find its location on a map, play a sound at full volume, send a

message, lock the screen, or erase its data. You can use the Find My iPhone web application at

icloud.com on any computer, or download and use the free app on your iOS device.

Find My Friends: Use the free Find My Friends app on your iOS 5 device (iPhone, iPad, or iPod touch)

to easily locate your friends and family.

Back to My Mac: Using Back to My Mac, you can securely connect to your remote Mac from another

Mac over the Internet, and access files or control its screen.

Before you can use iCloud, you need to sign up for an iCloud account on an iPhone, iPad, or iPod touch

running iOS 5 or later, or on a Mac running OS X Lion v10.7.2. If you don’t yet have an iCloud account or

haven’t yet set up iCloud on all your devices, set up iCloud now.

If you’ve already set up iCloud on your devices, click a help topic on the left (or use search) for more

information.

Note: When accessing icloud.com, make sure you use a recommended browser.

iCloud basics

Before you can use iCloud, you need to create an iCloud account (using your existing Apple ID if you have

one already, or by creating a new one if you don’t), and then turn on the iCloud services you want to use on

each of your iOS devices and computers.

If you already installed iOS 5 or later on any of your devices, you were asked if you wanted to turn on

iCloud. To make sure everything is set up correctly, or to set up your iCloud account on another device,

follow the steps below.

Important: Be sure to use the same iCloud account information on each device you set up.

Set up iCloud on your iOS devices and computers

Go to the set up iCloud website.

After you set up each device, iCloud begins to push information to each device. You can also now sign in to

icloud.com and start using the iCloud web applications.

For help using any of the iCloud web applications, click a help topic on the left.

Set up iCloud on your devices



For more information about other iCloud services, see more resources.

iCloud basics

To use iCloud web applications, you need to sign in to icloud.com on a computer.

To prevent anyone from accessing your iCloud information at icloud.com (such as your email) while you’re

away from your computer, you can sign out of your account.

Note: You can sign in to iCloud on more than one computer at a time. Signing out of iCloud on one

computer signs you out of iCloud on all computers.

Sign in to icloud.com

Go to icloud.com, and sign in using your Apple ID (the one you use with iCloud).

If you select the “Keep me signed in” checkbox, then anytime you return to icloud.com within two

weeks you are not asked to sign in (except to use Find My iPhone, which continues to require your

password). You stay signed in to icloud.com even if you refresh your browser window or quit the

browser application.

If you have trouble signing in, check these troubleshooting tips.

Sign out of icloud.com

1. From any iCloud web application, click the iCloud button .

2. Click Sign Out in the upper-right corner.

Sign in to or out of icloud.com



If you did not select the “Keep me signed in” checkbox when you signed in to icloud.com, you can also

sign out by refreshing your browser window or quitting your browser application.

iCloud basics

If you have trouble signing in to icloud.com, try the following:

When typing your password, make sure the Caps Lock key isn’t on (passwords are case-sensitive).

Make sure you’re typing the Apple ID email address and password that you used to create your iCloud

account. For example, [email protected] or [email protected].

Note: If you moved your MobileMe subscription to iCloud and you want to sign in to your iDisk or

Gallery, you need to sign in at me.com, not icloud.com.

If you can’t remember your password, or you see a message that your account has been disabled for

security reasons (which might happen if someone tried and failed to sign in multiple times), you need to

reset your password on the My Apple ID website.

Important: If you use the same Apple ID for iCloud as you do for other Apple services, such as the

Apple Online Store, iTunes Store, Mac App Store, or to purchase products in iPhoto or Aperture,

changing your iCloud account password also changes your password for those services. Make sure you

sign in to those services using your new password. Also make sure you update your password on all

your devices and in any email programs you use to get your iCloud email.

To update your iCloud account password:

On your iPhone, iPad, or iPod touch: Tap Settings > iCloud, then tap your iCloud account.

On a Mac: Choose Apple Menu > System Preferences, then click iCloud.

On a Windows computer: Choose Start Menu > Control Panel > “Network and Internet,” then

click iCloud.

In your email programs: Go to the Help provided for the email programs you’re using.

iCloud basics

If you can’t sign in to icloud.com

Switch to a different iCloud application



After you sign in to icloud.com, you can easily switch between the iCloud web applications.

Switch to a different iCloud web application

Click the iCloud button in the upper-left corner, and then select the application you want to use.

Tip: You can also press Shift–Esc on your keyboard, and use the Arrow keys to select a different

application. When the application you want to use is selected, press Return (or Enter).

iCloud basics

You can change which iCloud services you’re using by turning them on or off. You can also turn off iCloud

completely if you want to stop using it on one or more of your iOS devices or computers.

Turning off specific services or iCloud may remove some information (for example, your email, Photo

Stream, or calendars) from your device, but it does not remove the information stored in iCloud. To see your

information reappear, just set up iCloud on the device again.

Turn iCloud services on or off

Depending on which device’s settings you want to change, do one or more of the following:

On your iOS device’s Home screen, tap Settings > iCloud, then tap to turn on or off iCloud services.

On a Mac, choose Apple menu > System Preferences, then click iCloud and select (to turn on) or

deselect (to turn off) the checkbox beside each service.

Turn off or change iCloud services



On a Windows computer, choose Start menu > Control Panel > “Network and Internet,” and then click

iCloud. Select (to turn on) or deselect (to turn off) the checkbox beside each service.

Turn off iCloud completely

Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the

following:

On your iOS device’s Home screen, tap Settings > iCloud, then at the bottom of the screen, tap Delete

Account.



Note: If you delete your iCloud account, iCloud will no longer back up your iOS data. You can still back

up your device in iTunes (for more information, open iTunes and choose iTunes > Help).

On your Mac, choose Apple menu > System Preferences, and click iCloud. Then click Sign Out.

On your Windows computer, choose Start menu > Control Panel > “Network and Internet,” and then

click iCloud. Then click Sign Out.

Note: If you turned on automatic download of music, app, or book purchases (in iTunes preferences or your

iOS Settings), your iTunes purchases are still downloaded to your devices.

SEE ALSO

Set up iCloud on your devices

iCloud basics

You can change the language or time zone used on icloud.com. You might want to change the time zone if

you are traveling to a new time zone and want your calendar events to show up at the local time.

Change the icloud.com language

Change the language or time zone on icloud.com



1. On a Mac or Windows computer, go to icloud.com and sign in using your Apple ID (the one you use

with iCloud).

If you’re already signed in to a different application, click the iCloud button to switch applications.

2. Click your Apple ID account name at the top of the page.

3. Click Language, and then choose a new language.

4. Click Done.

Change the icloud.com time zone

1. On a Mac or Windows computer, go to icloud.com and sign in using your Apple ID (the one you use

with iCloud).

If you’re already signed in to a different application, click the iCloud button to switch applications.




3. Click Time Zone, and then click a time zone on the map.

4. Click Done.

iCloud basics

Your iCloud account includes 5 GB of free storage for Mail, Documents, and your iCloud Backup. Your

purchased music, apps, books, and TV shows, as well as your Photo Stream, don’t count against the 5 GB

of free storage.

You can manage your iCloud storage space (for example, delete old email messages) from any device.

Manage or buy more iCloud storage



You can also buy additional storage space for an annual fee. If during the year you change your mind, you

can:

Cancel your storage upgrade immediately. Your credit card is charged only for the amount of time you

used the upgrade, and your account returns to having 5 GB of free storage.

Set up iCloud to automatically downgrade your storage plan (to one of the smaller paid options or the 5

GB free option) after the current plan year expires.

Set up iCloud to cancel a previously requested storage downgrade. For example, if you set up iCloud to

automatically downgrade your storage after the current storage plan expires, and then decide you want

to renew the current storage plan, you can easily cancel the downgrade. If you cancel the downgrade,

you receive the currently requested storage amount when your plan renews.

Manage your iCloud storage

For information about managing your iCloud storage, visit the iCloud Support website.

Purchase additional iCloud storage

You can use a credit card or debit card to purchase iCloud storage. iTunes Store credit or gift cards aren’t

accepted methods of payment.

Do any of the following to buy more iCloud storage:

On your iOS device’s Home screen:

1. Tap Settings > iCloud > Storage & Backup > Buy More Storage.

2. Choose the amount of storage you want, tap Buy (in the upper-right corner), then follow the

instructions that appear.



On your Mac:

1. Choose Apple Menu > System Preferences, then click iCloud.

2. Click Manage.

3. Click Buy More Storage (in the upper right).

4. Choose the amount of storage you want, then follow the instructions that appear.

On your Windows computer:

1. Choose Start Menu > Control Panel > “Network and Internet,” then click iCloud.



2. Click Manage.

3. Click Buy More Storage in the upper-right.

4. Choose the amount of storage you want, then follow the instructions that appear.

Cancel your storage upgrade immediately

If you no longer wish to pay for the storage upgrade you purchased (and return to having 5 GB of free

storage), follow the instructions on the iCloud Support website to cancel your storage upgrade.

Downgrade your storage for the next plan year

Do any of the following:





2. Tap Downgrade Options, then choose the storage plan you’d like to have when the next annual

payment is due.

On your Mac:


2. Click Manage.




4. Click Downgrade Options, then choose the storage plan you’d like to have when the next annual

payment is due.



2. Click Manage.




4. Click Downgrade Options, then choose the storage plan you’d like to have when the next annual

payment is due.

Cancel your storage downgrade for the next plan year




2. Tap Downgrade Options, then tap to put a checkmark beside your current plan.

3. To confirm you want to set up iCloud to renew your current storage plan when the next payment is

due, tap Confirm.

On your Mac:




2. Click Manage.


4. Click Downgrade Options, and enter your Apple ID password.

5. Click to select your current plan (so that a checkmark appears), and then click Done.





2. Click Manage.


4. Click Downgrade Options, and enter your Apple ID password.

5. Click to select your current plan (so that a checkmark appears), and then click Done.

iCloud basics

You can view or change your iCloud account information (such as your credit card number, billing address,

current storage plan, and more) from any device.

Change your account information on an iOS device

View or change your iCloud account information



1. Tap Settings > iCloud.

2. Tap your iCloud account email address at the top of the screen.

3. To change your billing information (such as the credit card expiration date or billing address), tap

Payment Information and enter your iCloud account password.

4. To make other changes, tap the item you want to change.

Change your account information on a Mac


2. Click Manage.



3. Click View Account.

4. Enter the password for your iCloud account, then click View Account.

5. To change information, click Change or Edit.

Change your account information on a Windows computer


2. Click Manage.




4. Enter the password for your iCloud account, then click View Account.

5. To change information, click Change or Edit.

SEE ALSO

Change your iCloud account password

iCloud basics

Your iCloud account password protects the privacy of the information (such as your email) stored in iCloud.

Your password also protects your ability to locate or remotely erase your device using Find My iPhone. You

should regularly change your iCloud password to protect your information.

Important: Your iCloud account is an Apple ID. If you use the same Apple ID for iCloud as you do with

other Apple services such as the Apple Online Store, iTunes Store, Mac App Store, or to purchase

products in iPhoto or Aperture, changing your iCloud account password also changes your Apple ID

password for these other Apple services. Make sure you sign in to those locations using your new

password.

Change your iCloud account (Apple ID) password

Go to the My Apple ID website and follow the instructions to change your Apple ID password.

Here are some tips for creating a secure password:

Make your password long (at least eight characters). A password can be up to 32 characters long.

Make sure your password uses a combination of numbers, letters, symbols (for example, @, $, or

%), or letter cases (passwords are case-sensitive).

Change your iCloud account password



Don’t use words found in the dictionary, number sequences (“1234”), or keyboard patterns (“qwerty”).

Don’t use the same password for multiple websites.

Turn a memorable phrase into an acronym. For example, the phrase “In 1990, I was married in the

city of Los Angeles,” could be used to create the password “I1990,!WmitcoLA.” Mixing the case and

including symbols makes the password stronger. Of course, don’t use this password example;

customize a phrase of your own.

Never write down your password or tell it to anyone.

Tip: If you use iCloud on your iPhone, iPad, or iPod touch, make sure to set up a passcode lock on your

device (Settings > General > Passcode Lock) for added security.

Mail

iCloud Mail is a web-based email application that you can use to send and receive email using a browser

from your Mac or Windows computer. You can also access, send, and receive your iCloud email using the

Mail app on your iPhone, iPad, or iPod touch.

With iCloud Mail, new messages are pushed to your iPhone, iPad, and iPod touch. You’re immediately

notified when new mail arrives so you don’t miss important messages. And iCloud keeps your inbox and

mail folders up to date across your iOS devices and computers.

When you set up your iCloud account with a new Apple ID, your iCloud Mail account is automatically set

up for you as [email protected]. If you use a pre-existing Apple ID to set up your iCloud account,

you need to set up an @me.com email address before you can start using iCloud Mail. (This case doesn’t

apply if you moved an existing MobileMe account to iCloud, since you already have an @me.com email

address.)

After you set up your iCloud Mail account, you can sign in to icloud.com/mail and start using iCloud Mail on

the web right away. To use iCloud Mail on your devices, you must set it up on each device. For more

information, go to Set up iCloud Mail on your devices and computers.

Access iCloud Mail from a computer

Go to icloud.com/mail and sign in using your Apple ID (the one you use with iCloud) or your @me.com

email address.

If you’re already using another application on icloud.com, click the iCloud button (or press Shift-Esc on

your keyboard), and then click Mail.

iCloud Mail overview



When accessing iCloud Mail, make sure you use a recommended browser.

For more information, click a topic on the left or type in the search field above.

Mail ► Set up iCloud Mail

If you used an existing Apple ID to set up your iCloud account, you still need to set up an @me.com email

address in order to use iCloud Mail. (This case doesn’t apply if you moved an existing MobileMe account to

iCloud, since you already have an @me.com email address.)

To set up an @me.com email address from OS X Lion v10.7.2:

Choose Apple menu > System Preferences, then click iCloud. Select the Mail checkbox, and then

follow the onscreen instructions.

To set up an @me.com email address from a device with iOS 5 or later installed:

Tap Settings > iCloud, turn Mail on, and then follow the onscreen instructions.

After you set up your @me.com email address, you can use it to sign in to iCloud. You can also sign in

using the Apple ID you used to create your iCloud account.

You can send iCloud email from any of the following addresses:

Your iCloud email address ([email protected])

An alias

Mail ► Set up iCloud Mail

When you set up an @me.com email address for your iCloud account (which you can do when you create

your account, or at a later time), iCloud Mail is ready to use on the device or computer you used to set up

the @me.com email address. To use iCloud Mail on other devices, you must still turn it on on each of those

devices.

Set up an @me.com email address

Set up iCloud Mail on your devices and computers



Set up iCloud Mail on OS X Lion v10.7.2

1. Choose Apple menu > About This Mac, and then note your OS X version.

It should say “Version 10.7.2.”

2. Choose Apple menu > System Preferences, then click iCloud and sign in with either your Apple ID (the

one you use with iCloud) or your @me.com email address.

3. Select the Mail checkbox.

Set up iCloud Mail on iOS 5 or later

1. Tap Settings > iCloud, and sign in with either your Apple ID or your @me.com email address.

2. Tap to turn on Mail.

Set up iCloud Mail on Microsoft Outlook 2010

1. In Microsoft Outlook, choose File > Info, and then click Add Account.



2. Click E-mail Account, type your name, iCloud email address and password, and then click Next.

3. Click Finish.

Your iCloud Mail account is displayed in the left column of Microsoft Outlook.

To view your iCloud Mail account in Microsoft Outlook, click the disclosure triangle to the left of your

iCloud email account.

Set up iCloud Mail on Microsoft Outlook 2007

1. In Microsoft Outlook, choose Tools > Account Settings.

2. Click the E-mail tab and click New.



3. Click “Manually configure server settings or additional server types” and then click Next.

4. Click Internet E-mail and click Next.

5. Type your name, iCloud email address, server information (shown below), and your user name and

password.

Account type: IMAP

Incoming mail server: imap.mail.me.com

Outgoing mail server: smtp.mail.me.com

Important: Make sure the “Require logon using Secure Password Authentication (SPA)” checkbox isn’t

selected.

6. Click More Settings.

7. On the Outgoing Server tab, select “My outgoing server (SMTP) requires authentication” and “Use same

settings as my incoming mail server,” and then click OK.



8. Click Next, and then click Finish.

To view all of your mail folders, click the Plus button (+) next to your iCloud email account in the left column

of Microsoft Outlook.

Set up iCloud Mail for other email applications

For more information about how to set up applications such as other versions of Microsoft Outlook,

Windows Vista Mail, or Microsoft Entourage, go to iCloud Mail server information for third-party email

applications.

For information about using a web browser instead of an email application to access your iCloud Mail

messages, go to Read email.

Mail

An email alias is an email address that conceals your actual email address from a recipient. You could

create an alias to use when buying items from online stores, signing up for mailing lists, and registering

online, and reserve your real email address for use with family and friends. In this way, aliases can help you

better manage the email you receive and monitor the sources of unwanted messages.

You can also send email using an alias.

You can have up to three active email aliases, and you can delete or deactivate (turn off) an email alias at

any time. You might want to deactivate an alias if, for example, you use an alias to make a purchase. After

you receive the item, you can turn off the alias to avoid follow-up advertisements, and then turn it on again

Create or change email aliases



when you make another purchase.

Deleting an alias is permanent, so if you think you might want to use the alias again, you should simply

turn it off. When an alias is turned off, all email sent to that alias is returned to the sender.

Important: If you had five MobileMe email address aliases when you moved your account to iCloud, you

retain the five aliases. However, once you delete one of your five aliases, you can’t create a new one to

replace it.

Create an email alias

1. Go to icloud.com/mail and sign in using your Apple ID (the one you use with iCloud).

If you’re already using a different application on icloud.com, click the iCloud button to switch

applications.

2. Choose Preferences from the Action pop-up menu at the top of the window.

3. Click Accounts.

4. Click "Add an alias.”

5. Provide the requested information:

Alias: The text you provide becomes the email address ([email protected]). An alias must contain

between 3 and 20 characters.

Full Name: The name you provide appears in the From field of the recipient’s email.

Label Color: Messages appear in your Inbox with the colored label that you specify.

Description: iCloud Mail uses the description to color code messages sent to your account.

6. Click OK, and then click Done.

Change, deactivate, reactivate, or delete an alias



applications.




3. Click Accounts.

4. Select the alias in the Addresses list, and then do any of the following:

To choose a new color for incoming messages, click a Color Label option. Alias labels appear only

in Mail at icloud.com/mail.

To change the name or description, type a new alias name and description in the fields provided.

Alias names must contain between 3 and 20 characters.

To turn off an alias, deselect the “Receive mail and send mail from this alias” checkbox.

When an alias is turned off, all email messages addressed to that alias are returned to the sender.

To turn on an alias, select the “Receive mail and send mail from this alias” checkbox.

To delete an alias, click Delete Alias.

5. Click Done.

Mail ► Write and send email

Using iCloud Mail, you can compose and send email using a recommended browser on any Mac or

Windows computer that is connected to the Internet.

Note: If you want your mail to appear on your devices, you need to turn on Mail & Notes in iCloud

preferences. For more information, go to Set up iCloud on your devices.

Compose and send messages using iCloud Mail



applications.

2. Click the Compose button.

Send email using a web browser



3. In the To field, type your recipient’s email address. Separate multiple email addresses with a comma.

As you type a name or email address, iCloud Mail displays matching addresses from iCloud Contacts.

To use one of the suggested addresses, select the name and press Return.

Tip: To view all of your contacts, click the Add button in the upper-right corner of the New Message

window.

4. In the Subject field, type a subject for the email.

5. Type your message, and then click the Send button in the upper-right corner of the New Message

window.

Important: Outgoing iCloud Mail messages can’t exceed 20 megabytes (MB), including attachments. If

you use an email application (instead of a browser), a message smaller than 20 MB might still be

undeliverable. Also, your Internet service provider (ISP) may have message size limitations. If a message is

returned to you because it exceeds the maximum size, send the contents of your message in multiple

email messages, or use compression software, such as the Compress feature in OS X, to make your

attachments as small as possible.

SEE ALSO

If email shows the wrong time


You can set up iCloud Mail to send messages from an alias email address.

For example, you can use your main iCloud Mail address with friends and family only and use an email

alias for online registrations and purchases, joining mailing lists, and so on. This makes it easier to monitor

the sources of unwanted messages.

Send email from an alias email address



applications.

2. Click the Compose button.

Send email using an alias



3. Type your recipient’s email address in the To field, and type a subject in the Subject field.

4. Choose an alias email address from the From pop-up menu.

This is the address that the recipient will see.

5. Type your message, and then click the Send button in the upper-right corner of the New Message

window.

You can also use OS X Mail to send messages using an alias. To do so, choose the alias from the

Account menu when composing a message.

SEE ALSO

Create or change email aliases


Reply to or forward an email message

Do one of the following:

To reply to the message you’re reading, click the Reply button, and then choose Reply or Reply All.

Choosing Reply All sends your email response to the sender and all of the original recipients of the

email message.

To forward a message to one or more recipients, select the message in your message list, click the

Reply button in the toolbar, choose Forward, and then type the email addresses.


Reply to or forward an email

Send an automatic reply



If you won’t be answering your email for a while, you can set up an automatic reply. For example, you could

send a message saying you’re on vacation and will reply when you return. (You can use this feature even if

you forward your iCloud Mail to another email account.)

Send an automatic reply



applications.


3. Click Vacation.

4. Select the “Automatically reply to messages when they are received” checkbox, and type the message

you want to send.

5. Click Done.

Your auto-reply message is sent to an email address only once. Anyone who sends you multiple

messages while you’re away receives your auto-reply only after the first message.

Stop sending an automatic reply



applications.


3. Click Vacation.

4. Deselect the “Automatically reply to messages when they are received” checkbox.



5. Click Done.

Important: If your mailbox gets full, you won’t receive new email messages. If you’re going to be away from

your email for a while, make sure you have space available for new messages.

SEE ALSO

If your OS X Lion v10.7.2 Mail mailbox gets full

Check available email storage


To send a message to multiple people without revealing everyone’s email address to all recipients, you can

add a blind carbon copy (Bcc) field. Each recipient in the Bcc field can see only his or her email address.

Add a Bcc field


2. Click Composing.

3. Select the checkbox next to “Show Bcc field,” and then click Done.

A Bcc field is now included in all new messages. You can use it or leave it blank.


When you use iCloud Mail, you can attach one or more files, such as a photo or a Pages document, to an

email message.

Add an attachment

1. Click the Attach button below the From field.

Add a Bcc field to an email

Add an attachment to an email



2. Select the file you want to attach, and then click the Choose button to begin uploading the file.

How you select a file depends on your browser and your computer.

When the upload is complete, the filename appears below the From field.

3. Repeat steps 1 and 2 for each file you want to attach to the email message.

You can also simply drag files to the Mail window, in the message area below the header.

Delete an attachment

In the Mail Message window, click the Delete icon next to the attachment’s filename.

Important: An iCloud Mail message can’t exceed 20 megabytes (MB), including attachments. If you use

an email program (instead of a browser), a message smaller than 20 MB might still be undeliverable. Your

Internet service provider (ISP) may also have message size limitations. If a message is returned to you

because it exceeds the maximum size, send the contents of your message in multiple email messages, or

use compression software, such as the Compress feature in OS X, to make your attachments as small as

possible.


You can automatically add a text signature including your name, title, phone number, favorite saying, and

so on to every email you send using iCloud Mail.

Note: If you turned on iCloud Mail on your devices, any changes you make to your iCloud email appear on

every device or computer you set up. For more information, go to Set up iCloud on your devices.

Create an email signature



Create an email signature



applications.


3. Click Composing.

4. Select the “Add a signature to your outbound mail” checkbox, and then type your signature text in the

field provided.

5. Click Done.

Stop adding an email signature automatically

1. Go to icloud.com/mail and sign in using your Apple ID.


applications.


3. Click Composing.

4. Deselect the “Add a signature to your outbound mail” checkbox.

5. Click Done.


You can use the format controls to change the appearance of text in your email.

Format text in an email message

Format text in an email message



In an email message, select some text or click where you want to type new text, and then use the

format controls to change text appearance in the following ways:

Choose a font typeface and font size from the menus.

Click the color well, and then select a color. After you’ve chosen a text color, click OK.

Choose to make text bold, italic, or underlined.

Click to align text to the left, center, or right of the message window.

Choose a list style from the menu.

Choose an indentation option from the menu.

Add a web address (URL) to an email message: click the “www” button, type a link description and

URL in the fields provided, and then click OK.


In iCloud Mail, you can save an email message you’re working on and finish it later.

Save an email message as a draft

Click the Save button in the email message.

A timestamp to the left of the Save button shows the last time you saved the draft (drafts are saved

automatically as well). Each time a message is saved, the new draft overwrites the previous one.

Open a draft email message

Save a draft email



Select the Drafts folder in the sidebar, and then double-click the message.

When you send the message, the draft version is removed from the Drafts folder.

You can save space in your iCloud Mail mailbox by deleting draft messages you don’t plan to send.


If you’re using iCloud Mail in Safari or Firefox on a Mac, you can check an iCloud email message for

spelling errors using the browser's spell-checking feature.

If you’re using a different web browser, check the browser’s preferences or menus to see if it has its own

spell checker.

Check spelling

1. If you’re using Safari, choose Edit > Spelling and Grammar > Check Spelling While Typing. If your’e

using Firefox, choose Firefox > Preferences. In the General pane, select the “Check my spelling as I

type” checkbox.

2. Compose a new message or open a message whose spelling you want to check.

Questionable spellings in the message are underlined with a red dotted line.

3. Control-click a misspelled word, and then choose one of the following options from the menu:

To accept a suggested spelling, choose the word you want.

To leave the current spelling as it is, choose Ignore Spelling.

4. Repeat step 2 for each underlined word to correct all of the spelling errors in the email message.

Spell-check an email



Safari offers additional spell-checking options, which you can also choose from the Edit menu.


iCloud includes an application called Contacts, which you can use to store and retrieve email addresses

anywhere, anytime.

If an email address is stored in Contacts, you need to type only the first few characters in a To field; iCloud

automatically completes the email address for you.

Save email addresses in iCloud Contacts

1. View an email message from the person you want to add.

2. At the top of the message, click the sender’s name or email address.

3. In the window that appears, edit the contact’s name if necessary, and click Add.

Use addresses stored in Contacts

1. Open a new email message.

2. At the top right of the New Message window, click the Add button .

3. Do either or both of the following:

To add a recipient to the email, select the appropriate checkbox (To, Cc, or Bcc) next to each

recipient’s name, and click OK.

To search for a specific address, type a name in the Search Contacts field.

To see all contacts again, click the Delete button in the search field.

For more information about Contacts, go to Contacts overview.


Store and find email addresses

If you have trouble sending email



If you get an error when you try to send email

If you recently changed your iCloud account password, and you use an email application to send iCloud

email (instead of using a browser), make sure to update your account information in the email

application. Also, if you’re using OS X Lion v10.7.2, choose Apple menu > System Preferences, click

iCloud, and type your new password.

If you use an email application to send your iCloud email, make sure the application’s SMTP (outgoing)

server is smtp.mail.me.com or an address provided by your Internet service provider (ISP). To find out

your ISP’s SMTP server address, read the information you received when you signed up for your

account, visit your ISP’s website or call its support line, or look at the settings for another email

account that uses your ISP’s server.

If you use smtp.me.com for your SMTP server, make sure you turn on SMTP authentication in your

email program using your iCloud account name and password, and make sure the email address in the

From field of your email message matches your iCloud account name. If the trouble continues, have

your email program use your ISP’s SMTP server instead.


If recipients can’t read your email messages because they contain strange characters, you can try

changing the encoding to UTF-8, a universal encoding that’s compatible with a wide range of email clients.

Change your encoding preference to UTF-8



applications.


3. Click Composing.

4. Select the checkbox next to “Send outgoing messages using Unicode (UTF-8).”

5. Click Done.

If recipients can’t read email you send them



Mail ► Receiv e and v iew email

You can read your iCloud Mail messages using a supported web browser on any Mac or Windows

computer.

iCloud Mail automatically checks for new messages and puts them in your Inbox.

Note: If you want your mail to appear on your devices, you need to turn on Mail & Notes in iCloud

preferences. For more information, go to Set up iCloud on your devices.

Read your iCloud Mail using a web browser



applications.

2. Click Inbox and then do one of the following:

To read an email message, select the message in your message list.

To open an email message in a new window, double-click it in the message list.

In your message list, messages are labeled with the following icons:

Dot: A message is unread.

Paper clip: A message contains an email attachment.

Curved arrow: A message that you forwarded or replied to.

Flag: A message that you flagged. For more information about flagging, go to Flag messages.

Change how your emails appear


To change the email window’s appearance, click the Switch View button above the message list to

toggle between one of the following options:

Widescreen (three-column)

Compact (two-column)

In Compact view, you can navigate to your mail folders by clicking the disclosure arrow above the

Read email



message list.

To control whether or not HTML images are loaded automatically when a message is viewed, choose

Preferences from the Action pop-up menu . In the General pane, select the checkbox next to “Load

images in HTML messages,” and then click Done.

When the “Load images in HTML messages” checkbox isn’t selected, you need to click Load Images to

view the images in a message.

You can also modify other aspects of how your emails appear in iCloud Mail preferences. Choose

Preferences from the Action pop-up menu at the top of the window.


If you receive an email with an attachment (a file), you can read the file by downloading it to your

computer’s hard disk.

Download email attachments



applications.

2. Open an email message that contains an attachment.

A message that contains an attachment has a paper clip icon to the right of the sender’s name in the

message list.

3. Click the disclosure triangle to display the attached files.

4. Click the file you want to download to your computer’s hard disk.

5. Locate and open the attachment.

Download email attachments



In OS X Lion v10.7.2, when using Safari, the file is downloaded to the Downloads folder; otherwise,

the file is downloaded to the location specified in your web browser’s settings.

On your Windows computer, the file is downloaded to the location specified in your web browser’s

settings.

If you can’t open an attachment, it might have been created using an application you don’t have on your

computer. If that’s the case, ask the sender to re-send you the file in an application you do have.


By default, each email you receive displays the email’s sender, recipients, and date. If you want to see

more details about a message—such as an email’s return and delivery paths, “Reply-to” field, and content

type—you can display its long header.

View long message headers

1. Double-click a message to open it in a new window.

2. Choose Show Long Headers from the Action pop-up menu at the top of the window.


In iCloud Mail, you can flag messages for special attention in your message list. For example, you might

want to flag all RSVPs to a specific email invitation so that you can tally responses later. You can then sort

your message list to quickly access the flagged messages.

Flagged messages are displayed with a flag icon in the message list.

Flag messages

1. In the message list, select the message or messages you want to flag.

You can Shift-click to select multiple adjacent messages or Command-click to select multiple

nonadjacent messages.

2. Choose “Mark as: Flagged” from the Action pop-up menu at the top of the window.

See more details about an email

Flag messages



SEE ALSO

Sort messages

Filter email automatically

Manage junk mail


You can have all your iCloud Mail email automatically forwarded to another email account. You may find

this helpful if you use several email accounts.

You can also specify criteria so that only particular messages are forwarded. For more information, go to

Filter email automatically.

Forward all messages automatically



applications.


3. In the General pane, select the checkbox next to “Forward my email to,” and then type the forwarding

address in the text field.

4. If you don’t want to store a copy of each forwarded message on the iCloud Mail server, select the

“Delete messages after forwarding” checkbox.

Keep in mind that storing copies of forwarded messages decreases your available email storage space.

5. Click Done.

Stop forwarding messages



applications.


3. In the General pane, select the “Forward my email to” checkbox.

4. Click Done.

Forward all messages automatically




If you have trouble receiving email

Try the following:

Make sure you haven’t turned on email forwarding. If email forwarding is turned on, messages you

receive might be going to a different account. To check, choose Preferences from the Action pop-up

menu , and in the General pane, make sure the “Forward my email to” checkbox isn’t selected. If

you deselect it, make sure to click Done.

Make sure you’re using a recommended browser.

If you’re not seeing email from a particular sender, make sure you haven’t set up your mail rules to

delete email from that sender. To check your email rules, do either of the following:

In iCloud Mail, choose Rules from the Action pop-up menu .

In OS X Lion v10.7.2 Mail, choose Preferences from the Mail menu, and then click Rules.

Make sure to check the Junk folder for email messages that were incorrectly marked as junk.

SEE ALSO

Manage junk mail


When you send or receive email, the time it was sent or received appears in the email header (the

information at the top of the email). If the time shown in your email header is incorrect, you need to change

the time zone setting for your iCloud account.

Change your iCloud time zone

1. Sign in to icloud.com and click your Apple ID account name.

If you’re already signed in and using an application on icloud.com, click the iCloud button to see

your Apple ID account name.


3. Click Time Zone, and then click the time zone that appears below the map and select an option.

4. Click Done.

If you have trouble receiving email

If email shows the wrong time



You need to log out of iCloud and then log back in to see the change time zone in iCloud Mail.

Mail ► Organize and find mail

iCloud automatically sets up some folders for you: Inbox, Drafts, Sent, Archive, Deleted, and Junk. You can

create additional folders and subfolders. A folder with subfolders inside it has a triangle next to it; click the

triangle to show or hide subfolders.

To work with folders, make sure you’re in Widescreen view. Read “Change how your emails appear” to learn

how to switch to Widescreen view.

Create, rename, or delete a folder

To create a new folder, make sure no folder is selected (click in the message list), click the Add button

next to Folders in the sidebar, type a name, and press Return.

To create a subfolder, do one of the following:

Select the folder to which you want to add a subfolder, click the Add button , type a name, and

press Return.

Drag an existing folder to another folder. The dragged folder becomes a subfolder.

To rename a folder, double-click the folder’s name, type a new name, and press Return.

To delete a folder, select it, choose Delete Folder from the Action pop-up menu at the top of the

window, and click Delete.

Organize messages into folders



Important: Deleting a folder deletes everything inside it—messages, subfolders, and messages in

subfolders.

Move messages into a folder

Do either of the following:

Drag messages to a folder.

Select one or more messages and choose a folder from the “Move to Folder” button (shown below).

On your Mac, Shift-click to select multiple adjacent messages or Command-click to select multiple


On your Windows computer, Shift-click to select multiple adjacent messages or Control-click to

select multiple nonadjacent messages.

Change the default folder for sent or deleted messages


2. In the Mailboxes section of the General pane, select the “Save sent messages in” checkbox or the

“Move deleted messages to” checkbox, and then choose a new folder from the pop-up menu.

3. Click Done.

Messages in the Deleted and Junk folders are automatically deleted after 30 days.

Tip: To automatically open all folders with subfolders (so that you can see every folder) when you log in to

iCloud Mail, choose Preferences from the Action pop-up menu and select “Show all folders at login.”

SEE ALSO

Delete email

Manage junk mail


You can search iCloud Mail for email messages containing specific text in any of the fields.

Search email



Search email messages

1. In the sidebar, click an item (the Inbox or a folder, for example) you want to search.

2. In the search field, type the text you want to find and press Return.

3. To see all messages again, click the Delete button in the search field.


By default, messages in iCloud Mail appear in the order they’re sent. Sorting is helpful when you want to

quickly locate specific email messages, such as all messages received from a specific sender or all flagged

messages.

Sort messages

Choose a sorting option from the “Sort by” menu above the message list.

Sorting options vary slightly depending on the email folder selected.


If you receive unwanted email (spam), you can mark it as junk. Messages marked as junk are moved to the

Junk folder.

Important: Because email messages in the Junk folder are automatically deleted after 30 days,

Sort messages

Manage junk mail



periodically check the Junk folder for email messages that were marked as junk mistakenly.

Mark a message as junk

1. In the message list, select the message that you want to mark as junk.

2. Do either of the following:

Choose “Mark as Junk Mail” from the Action pop-up menu at the top of the window.

The message is color-coded brown and moved to the Junk folder.

Drag the message to the Junk folder in the sidebar.

Indicate that an email message isn’t junk

1. Click the Junk folder in the sidebar.

2. Select a message, and then click the Not Junk button in the top right of the message window.

The message is moved to your Inbox. Subsequent email messages from the same sender are no longer

automatically marked as junk.

Delete junk mail

By default, messages in the Junk folder are deleted after 30 days. To free up email storage space, you can

delete messages in the Junk folder any time.


In the Junk folder, select the message or messages you want to delete, and then click the Delete

button in the toolbar.





Drag the message to the Deleted folder in the sidebar.

Select the message you want to delete, and then press the Delete or Backspace key.



SEE ALSO


iCloud Mail keyboard shortcuts


You can set up rules to automatically filter incoming email messages or reorganize email messages you’ve

already received. For example, you can create a rule that forwards certain email messages to a specific

email address. You can later edit and delete these rules as desired.

Set up rules to filter email



applications.

2. Choose Rules from the Action pop-up menu at the top of the window.

3. Click “Add a Rule.”

4. Use the menus and text fields to specify the filtering conditions, and click Done.

5. To add another rule, repeat steps 4 and 5.

If you have multiple rules, they’re applied in the order in which they appear in the Rules list. To change

the order, drag a rule up or down in the list.

6. Click Done.

Important: If you apply rules to a folder and then delete the folder or change its name, make sure to update

the rules for those folders accordingly. For example, you can’t forward email messages to a deleted folder.

Change or remove email filtering rules






applications.

2. Choose Rules from the Action pop-up menu at the top of the window.

3. Select the rule you want to change, and then do any of the following:

To edit a rule, click Edit, specify new filtering conditions in the menus and text fields, and then click

Done.

To delete a rule, click Edit, and then click Delete.

To change the order of rules, drag them up or down in the list.

When you have multiple rules, they’re applied in the order in which they appear in the list.

4. Click Done.

Note: It may take up to 15 minutes for new or changed rules to take effect on incoming messages.


Deleted messages are moved to the Trash in your iCloud mailbox. After you delete a message, it is saved

in your Trash for 30 days. A message is permanently deleted from the Deleted folder when the message is

older than 30 days.

Delete messages

1. Select one or more messages.


Delete email






2. Do any of the following:

Click the Delete button in the toolbar.

Press the Delete or Backspace key.

Drag messages to the Deleted folder in the sidebar.

Delete messages immediately and permanently

Instead of storing messages in the Trash for 30 days, you can permanently and immediately delete them.


2. In the General pane, select the “Move deleted messages to” checkbox, and click Done.

Change where deleted messages are stored

By default, deleted messages are stored in the Trash for 30 days. If you don’t want your messages to be

automatically deleted after 30 days, you can have the Delete command move them to another folder.


2. In the General pane, select the “Move deleted messages to” checkbox, choose another folder from the

menu, and click Done.


You can quickly move selected email messages from your Inbox to the Archive folder until you can read

them at a later date. Unlike email messages sent to the Trash, archived email messages remain in your

Archive folder until you delete them.

Archive email messages

Archive email messages



1. Select a message in the message list.





2. Click the Archive button.

The selected email messages are moved to the Archive folder in the sidebar.

Archived email messages can be read and organized into other folders or marked as junk mail.

SEE ALSO

Manage junk mail

Mail ► Manage email storage

Your iCloud account includes 5 GB of free storage for your mail, documents, account information, and the

iOS settings and app data that are automatically backed up by iCloud.

If necessary, however, you can purchase additional storage.

See how much space is available in your iCloud mailbox

On your Mac, choose Apple Menu > System Preferences, click iCloud, and then click Manage.

On your Windows computer, choose Start > Control Panel > “Network and Internet” > iCloud, and then

click Manage

For help managing your storage, go to Troubleshooting Storage on the iCloud Support website.

Mail ► Manage email storage

If you use OS X Lion v10.7.2 Mail to receive iCloud Mail and your mailbox on the server fills up, you won’t be

Check available email storage

If your OS X Lion v10.7.2 Mail mailbox gets full



able to receive new mail until you move messages off the server to your computer or delete messages.

By default, the Mail application in OS X Lion v10.7.2 uses Internet Message Access Protocol (IMAP) to

retrieve messages from iCloud Mail.

Move messages off the server to your computer

1. In OS X Lion v10.7.2 Mail, choose Mailbox > New Mailbox.

2. Choose On My Mac from the Location menu.

3. Type a name for the mailbox, and then click OK.

4. Click your Inbox and select the messages you want to put in the new mailbox.

5. Choose Message > Move To, and then choose the new mailbox you created.

The messages are copied from the mail server to your hard disk.

Delete messages

To delete messages, select them and choose Edit > Delete. (This moves the selected messages to

your Deleted Messages folder on the server.)

To remove the deleted messages from the server, choose Mailbox > Erase Deleted Items.

To empty your Deleted and Junk folders, choose Mailbox > Erase Deleted Items or Erase Junk Mail.

For more information about using OS X Lion v10.7.2 Mail, in Mail choose Help > Mail Help.

Mail

Print an email

1. Select or open the message you want to print.

By default, a short header (the information at the top of the email) with the email’s sender, recipient, and

date is displayed.

2. To print the email message with all of the message details in the header, click the disclosure triangle to

the left of the message’s From field.

3. Choose Print from the Action pop-up menu at the top of the window.

Print email



You might need to click Print Message in the upper-right corner of the message window.

Mail

You can use your keyboard to quickly accomplish many tasks in iCloud Mail. To complete an action using

a Mac or a Windows computer, press the keys indicated below.

Action Mac shortcut Windows shortcut

Archive an email message Command-Dow n Arrow key Control-Dow n Arrow key

Bold Command-B Control-B

Compose a new email message Command–Shift–N Control–Shift–N

Delete a selected message or folder Delete Backspace

Flag or unflag email Command–Shift–L Control–Shift–L

Indent items in a list Command-] (right bracket) Control-] (right bracket)

Italic Command-I Control-I

Make font size bigger Command-Equal sign (=) Control-Equal sign (=)

Make font size smaller Command-Minus sign (–) Control-Minus sign (–)

Mark email as Junk or Not Junk Command–Shift–J Control–Shift–J

Mark email as Read or Unread Command–Shift–U Control–Shift–U

Open the selected message in a new

w indow

Return Return

Outdent items in a list Command-[ (left bracket) Control-[ (left bracket)

Print Command-P Control-P

Redo changes to an email message Command–Shift–Z Control–Shift–Z

Reply to sender Command–Shift–R Control–Shift–R

Save as a draft Command-S Control-S

Scroll through the selected messages Space bar Space

Select all email messages Command-A Control-A

Send email message Command–Shift–D Control–Shift–D

Toggle betw een Reply and Reply All Command–Shift–R Control–Shift–R

Underline Command-U Control-U

Undo changes to an email message Command-Z Control-Z

iCloud Mail keyboard shortcuts



Contacts

iCloud Contacts is a web-based application you access from your Mac or Windows computer. With iCloud

Contacts, you can manage your contacts online, and any changes you make are automatically pushed to

each device where you have set up iCloud Contacts. On your Mac, changes are pushed to Address Book,

and on your Windows computer, changes are pushed to Microsoft Outlook. On your iPhone, iPad, or iPod

touch, changes are pushed to the Contacts app. No matter which device you use to edit your contacts, the

changes are updated everywhere, so you never have to connect your device to your computer to keep your

address book current.

Access iCloud Contacts from a computer

Go to icloud.com/contacts and sign in using your Apple ID (the one you use with iCloud).


your keyboard), and then click Contacts.

When accessing iCloud Contacts, make sure you use a recommended browser.


Contacts ► Create and edit contacts

Create a new contact

1. Go to icloud.com/contacts and sign in using your Apple ID (the one you use with iCloud).


applications.

2. Click the Add button at the bottom of a list of contacts.

A blank contact card appears.

3. Type information for the contact, and add a photo if you want.

4. Click Done.

Contacts overview

Add a new contact



Add a contact from iCloud Mail

When you use iCloud Mail (on icloud.com/mail) to read your email, you can easily add the email address of

the sender or any CC’d recipients to a new contact in iCloud Contacts.

1. In iCloud Mail, click the sender’s or recipient’s name or email address in the header of the message

you’re viewing.

2. Type the sender’s or recipient’s name in the fields provided, click Add, and then click OK.

Contacts are sorted and displayed according to the sort preferences you set in iCloud Contacts

preferences.

SEE ALSO

Create a group and add contacts to it

Delete a contact or group

Sort contacts


In iCloud Contacts, after you create a contact, you can edit it at any time. You can add or delete fields for

default information, such as phone numbers and email addresses, and you can add fields for additional

information, such as a birthday, nickname, spouse’s name, and so on.

Edit a contact



applications.

2. In the contacts list, select the contact you want to edit, and then click the Edit button at the bottom of

the contact card.

3. To edit contact information, do any of the following:

To update existing information, select the text in any field and type new text.

If you change the country, the other address fields change to fit the address format of the new

country. This feature allows you to create contacts with address layouts that are different from the

default layout you specified in Contacts preferences.

To delete a field, click the Delete button to the left of the field on the contact card.

Edit a contact



To add a field, click the Add button to the left of the type of field you want to add. (For example,

to add a new phone number, click the Add button next to an existing phone number.) A new blank

field appears, in which you can then type information.

The Add button appears only when a specific field type has at least one entry. For example, if

you provided an email address, the Add button appears next to the address so that you can add

another address field.

To add a field for information not currently included on the contact card, click Add Field and choose

an option from the menu.

The menu lists all available field types. Those with at least one value already defined for the current

contact are dimmed and can’t be chosen.

To change a field’s label, click the label, and then choose a new label from the menu.

To create your own label, click the label, choose Custom, type a name in the field that appears, and

then click outside of the field or press Return.

4. Click Done.


By default, iCloud Contacts formats addresses and phone numbers according to the information you

provided when you signed up for your iCloud account. For example, if you live in the United States,

Contacts automatically uses U.S.-style formatting. You can change these settings at any time.

Note: These types of format changes don’t update to all the devices where you turned on iCloud Contacts.

You must change the formatting in preferences for the contacts application on each device: Address Book

on a Mac and Microsoft Outlook on a Windows computer.

Change the format of addresses and phone numbers



applications.

2. Choose Preferences from the Action pop-up menu at the bottom of the contact list.

3. Choose an option (for example, United States, Argentina, Greece, or Japan) from the Address Layout

menu.

You can also change the address format for a single contact. When you create or edit a contact, select

the country name in the address portion of the contact card, and type a new one. The other address

Change the format of addresses and phone numbers



fields change to accommodate the address format of the country you entered.

4. To have Contacts automatically add hyphens and other symbols in phone numbers, select the

“Automatically format phone numbers” checkbox.

If you select “Automatically format phone numbers,” you don’t have to type hyphens and other symbols

in phone numbers. If you want to be able to enter phone numbers in any format (for example, if you have

contacts from both the United States and Europe), don’t select this option.

5. Click Save.


In iCloud Contacts, when you create a contact, the contact card includes a placeholder silhouette image in

the upper-left corner.

You can add a photo to replace the placeholder image. The photo you add appears in other applications

that share your iCloud Contacts information. Any changes you make to your contact photos appear on

every device where you have iCloud Contacts turned on. For more information, see Set up iCloud on your

devices.

Add or change a contact photo



applications.

2. Select the contact whose photo you want to edit.

3. Click the Edit button at the bottom of the contact card.

4. Do one of the following:

To add a new photo, click Add Photo and either drag a photo to the photo field or click Choose,

select an image file in the Finder, and then click Choose.

You can resize the photo by dragging the slider below the photo.

Note: The photo should be in .gif, .png, or .jpg format, and should be less than 1 MB.

Add or delete a photo for a contact



To change an existing photo, click Edit in the photo field and either drag a new photo to the photo

field or click Choose, select an image file in the Finder, and then click Choose.

You can resize the photo by dragging the slider below the photo.

5. Click Done.

You can change or delete a contact’s photo at any time.

Delete a contact photo



applications.

2. Select the contact whose photo you want to delete.

3. Click the Edit button at the bottom of the contact card.

4. Click the Delete button to the left of the photo.


You can import an electronic business card, also called a vCard, into iCloud Contacts. If the vCard contains

contact information for more than one person, each contact becomes a separate entry.

Import a vCard



applications.

2. Choose Import vCard from the Action pop-up menu at the bottom of the contact card.

3. Click Choose File.

4. Select a vCard to import, and then click OK. (Depending on your browser, you might need to click

Import instead of OK.)

The contacts from the vCard are added to the All Contacts group in Contacts. You can add the contacts to

any other group by dragging them to the desired group.

Import a vCard



SEE ALSO



From within iCloud Contacts, you can export an electronic business card, known as a vCard, that contains

your own contact information or that of one or more contacts. You can then attach these vCards to email

messages to friends or associates, making it easy to share contact information.

Export a contact as a vCard



applications.

2. In Contacts, select the contact in the contacts list.

On your Mac, Shift-click to select multiple adjacent contacts or Command-click to select multiple

nonadjacent contacts.

On your Windows computer, Shift-click to select multiple adjacent contacts or Control-click to

select multiple nonadjacent contacts.

3. Choose Export vCard from the Action pop-up menu at the bottom of the contacts list.

If you select multiple contacts, Contacts exports a single vCard containing all of them.

Contacts ► Organize contacts

In iCloud Contacts, your contacts are displayed in three ways: the groups list, which shows your groups

and the contacts in each group; the contacts list, which shows all of your contacts; and the contact card,

which shows contact information for a selected contact.

View contacts


To view a specific contact, select it in the contacts list.

To view a specific group, click the groups ribbon at the top of the contacts list, and then select the

group.

Export contact information as a vCard

View contacts



Contacts for the selected group appear on the right. Double-click a contact to view it.

You can return to the list of all contacts by clicking the groups ribbon and then clicking All

Contacts.

Contacts are sorted according to the sort preference you set in iCloud Contacts preferences.

SEE ALSO

Add a new contact



You can choose how your contacts are sorted and displayed in the contacts list.

Note: Sort order and display order are unique to every device where you set up iCloud Contacts.

Specify the sort order of your contacts



applications.

2. Choose Preferences from the Action pop-up menu , which appears at the bottom of the All Contacts

list or a list of group contacts.

3. Choose an option from the Sort Order and Display Order menus, and then click Save.


In iCloud Contacts, you can search for a contact name or any other information included on a contact card.

Search contacts



applications.

Sort contacts

Search contacts



2. Type the text you want to find in the search field, which appears at the top of the All Contacts list or a

list of group contacts.

As you type the contact name or contact information into the search field, iCloud Contacts displays

matching contacts with text highlighted in each contact card.

To display your complete contacts list again, delete the text you entered in the search field.


You can create groups of contacts to make it easier to find specific contacts, such as everyone on your

sports team or your healthcare providers, for example.

Contacts includes a default All Contacts group, which can’t be deleted.

Create a group



applications.

2. Click the groups ribbon at the top of the All Contacts list.

3. Click the Add button at the bottom of the Groups list.

A new group is added, with a placeholder name.

4. Type a name for the group, and then press Return or click anywhere outside the text field.

The group immediately appears in alphabetical order.

To change the group name later, double-click it and type a new name in the text field.

Add contacts to a group

1. If the list of groups isn’t showing, click the groups ribbon at the top of the All Contacts list.

2. Click All Contacts.

3. Drag a contact from the All Contacts list on the right to a group name on the left.




You can add a contact to more than one group.

Tip: You can select and drag multiple contacts at once. Shift-click to select multiple adjacent contacts,

or Command-click (on your Mac) or Control-click (on your Windows computer) to select multiple non-

adjacent contacts. Drag the contacts to the new group. As you drag, an icon indicates how many

contacts are selected.

SEE ALSO



You can delete a contact or group at any time.




applications.


To delete a contact completely, select the contact in the All Contacts list, and then press the Delete

key.

To delete a contact from a group, click the groups ribbon at the top of the All Contacts list, and

select the group that contains the contact you want to delete. Select the contact, and then press

the Delete key.

To delete a group, click the groups ribbon at the top of the All Contacts list, select the group

you want to delete, and then press the Delete key.

Deleting a group doesn’t delete the contacts it contains.

Contacts

You can quickly create a preaddressed email message from iCloud Contacts.

Send an email message from Contacts


Send an email message from iCloud Contacts





applications.

2. Select a contact in the contacts list.

3. On the contact card, click the email address you want to use.

4. In the message window, type the subject and body of your message, and then click Send.

Contacts

In iCloud Contacts, you can quickly view a contact’s address on a map.

Note: Maps may not be available for some countries.

View a map of a contact’s address



applications.

2. Select a contact in the contacts list.

3. On the contact card, click the address you want to map.

The map appears in a browser window.

Contacts

To create an archive (copy) of your iCloud contacts, you can use the contacts management application

(such as Address Book or Microsoft Outlook) on your Mac or Windows computer (which must be set up

with iCloud Contacts).

From icloud.com/contacts, you can also export all your contacts in a single Vcard. Go to Export contact

information as a vCard to learn how.

Archive the information in iCloud Contacts

View a contact’s address on a map

Archive your contacts



Use your Mac or Windows contacts application to create an archive on your computer.

In OS X Lion v10.7.2 Address Book, select All Contacts in the Groups list, and then choose File >

Export > Export vCard.

Address Book creates one vCard file (.vcf) containing all of the contacts.

To learn how to archive contacts from Microsoft Outlook 2007 or Microsoft Outlook 2010, open the

application’s help and search for “export.”

Calendar

iCloud Calendar is a web-based application you access from your Mac or Windows computer. With iCloud

Calendar, you can create and manage calendars online for all areas of your life. Any changes you make are

automatically pushed to each device where you have set up iCloud Calendar. On your Mac, changes are

pushed to iCal, and on your Windows computer, changes are pushed to Microsoft Outlook. On your

iPhone, iPad, or iPod touch, changes are pushed to your Calendar and Reminders apps. No matter which

device you use to edit your calendars, the changes are updated everywhere, so you never have to connect

your device to your computer to keep your calendars current.

When you use iCloud Calendar, you can easily share your calendars and reminders with one or more

iCloud users. For example, you can create a shared calendar called “Kids” to keep family members in the

loop about school and weekend activities. Go to Share a calendar or reminder list with others for more

information.

Access iCloud Calendar from a computer

Go to icloud.com/calendar and sign in using your Apple ID (the one you use with iCloud).


your keyboard), and then click Calendar.

When accessing iCloud Calendar, make sure you use a recommended browser.


Calendar ► Create and edit calendars

Calendar overview



You can use iCloud Calendar to keep track of appointments and other types of events. You can create

multiple calendars to track events in different areas of your life (for example home, work, and school).

iCloud Calendar comes with three already-created calendars: Home, Work, and Reminders. You can add

events to them or create reminders to keep track of tasks you need to accomplish. You can also rename or

delete these calendars.

Create a calendar

1. Go to icloud.com/calendar and sign in using your Apple ID (the one you use with iCloud).


applications.

2. Choose either New Calendar from the Action pop-up menu at the top of the window.

To create a reminders list instead, choose New Reminder List.

3. Type a name for the calendar (or reminders list), and then press Return or Enter.

When you create a new calendar, it’s selected, so you can immediately begin adding events to it.


You can edit a calendar’s name and color at any time. (Though you can’t rename the Birthdays calendar.)

When you change a calendar’s color, all events associated with that calendar change to the new color.

Note: If you turned on iCloud Calendar on your devices, any calendar name and most color changes you

make appear on every device you set up. You must set the Birthdays calendar color separately for each

device.

Change a calendar’s name or color



applications.

2. Click Edit in the sidebar.

Create a calendar

Change a calendar’s name or color




To change a calendar’s name, double-click the calendar’s name and type a new name.

To change a calendar’s color, click the calendar’s Color button and choose a preset color.

4. Click Done.

The name and color changes you make are visible immediately in all the places you view this calendar (for

example, in iCloud Calendar, iCal, or the Calendar app on your iPhone, iPad, or iPod touch).

Color changes you make to an iCloud calendar aren’t visible in Microsoft Outlook.


If you include people’s birth dates in the information you have in iCloud Contacts, you can enable a special

Birthdays calendar that displays them all.

Note: If you turned on iCloud Calendar on your devices, any calendar name and most color changes you

make appear on every device you set up. The Birthdays calendar must be enabled separately on each

device where you want to use it. For more information, go to Set up iCloud on your devices.

Show or hide the Birthdays calendar


Enable the Birthdays calendar




applications.


3. In the General pane, select the “Show Birthdays calendar” checkbox, and then click Save.

The Birthdays calendar appears in the Calendars list below Subscriptions.

Note: You can’t modify birth dates within iCloud Calendar. To modify a birthdate, use iCloud Contacts;

changes are reflected in iCloud Calendar within a day.

SEE ALSO

Edit a contact


The default time zone for your calendars (and their events) is the time zone you set when you set up your

iCloud account. However, by turning on time zone support, you can create events and view calendars in

time zones other than your default time zone. If you are in the Pacific time zone (Pacific time), but you wish

to create or view events for the eastern time zone (ET), time zone support lets you do so.

If time zone support is on, your calendar doesn’t update if you move between time zones. For example, if

you have a meeting at 10 a.m. Pacific time in California, and you fly to New York, that meeting still shows

up at 10 a.m. in iCloud Calendar.

If time zone support is off, your calendar moves as you move; that is, the time zone settings update as you

change time zones. For example, if you have a meeting at 10 a.m. Pacific time in California and fly to New

York, your calendar items are shown in local (Eastern) time. So your meeting at 10 a.m. Pacific time

shows up at 1 p.m. Eastern time.

Note: If you turned on iCloud Calendar on your devices, changes you make to the time zone for an event

appear on every device. However, time zone support needs to be turned on individually for each device.

Therefore, if your computer and iPhone, for example, don’t have the same time zone support setting, the

events may show up at different times on these devices.

Use a time zone other than the default time zone



applications.


3. Click Advanced, select the “Enable time zone support” checkbox, and then click Save.

Change your calendar’s time zone



With time zone support on, a “time zone” pop-up menu appears when you create an event, letting you set

any time zone you want.

You can also reset the default time zone for your calendars (and their events) at any time.


You can choose how a calendar is displayed or view specific parts of a calendar (for example, a specific

day or the entire month).

Ways to change the calendar view

To show or hide calendars, select or deselect them in the sidebar.

To show or hide the sidebar, click the Calendar List button in the toolbar at the top of the window.

To view one day at a time, one week at a time, or one month at a time, click Day, Week, or Month in

the toolbar at the top of the window.

Customize the calendar view



To change the viewable time period, drag the Timeline control or click the arrows on either side of the

timeline.

To go to a specific date, choose “Go to Date” from the Action pop-up menu , type or select a date,

and click OK.

To go to the current day (if it’s not visible), click the Today button at the bottom of the window.

To change the order of calendars in the sidebar, drag them up or down in the list. You can’t drag

calendars outside the section they’re in. (For example, a Reminders list can’t be moved to the

Calendars list.)

If the calendar is shared, the calendar view you choose applies only to your view of the calendar, not to

anyone else’s view.


When you delete a calendar from your Calendars list, all events associated with the calendar are also

deleted.

You can’t delete all of the calendars in the list because the list must always must contain at least one

calendar.

Note: If you turned on iCloud Calendar on your devices, any calendar deletions you make appear on every

device you set up. For more information, go to Set up iCloud on your devices.

Delete a calendar



applications.

2. Click Edit in the sidebar.

Delete a calendar



3. Click the Delete button to the right of the calendar’s name.

4. Click Delete Calendar.

If the calendar is shared, a window appears asking whether or not to send a notification email to

calendar participants. If you choose not to notify participants via email, they’re notified the next time

they sign in to iCloud that the calendar is no longer available.

SEE ALSO

Stop sharing a calendar or reminder list

Calendar ► Ev ents and reminders

After you create a calendar, it’s easy to add events, such as meetings or appointments, to it.

Add an event to a calendar


On the calendar canvas, double-click where you want the event to start.

In day or week view, the event’s start time is the hour or half hour closest to where you clicked. In

month view, the start time is 12:00 p.m. By default the duration is set to one hour.

Click the Add button at the botton of the window.

Choose New Event from the Action pop-up menu at the top of the window.

2. Type a name and location for the event, and do any of the following:

To change the event’s date and time, type in the fields. You can also drag an event up or down in a

day, or from one day to another, and drag its bottom edge to lengthen or shorten its duration.

To make the meeting last the entire day, select “all-day.”

Create events



To make the event a repeating event, choose an option from the “repeat” pop-up menu.

To set an alert for the event, choose an option from the “alert” pop-up menu.

To change the calendar this event appears on, choose another calendar from the “calendar” pop-up

menu.

To add people to the event, type their email addresses in the “invitees” field.

To add a note to the event (only you can see the note), type in the “note” field.

3. Click OK.

Add an all-day or multiday event


To create a new event, double-click the calendar on the date you want the all-day or multiday event

to start.

To change an already-existing event, double-click it.


To create an all-day event that lasts one full day, select the “all-day” checkbox. You might do this,

for example, to indicate you’re taking a day off.

To create a multiday event, select the “all-day” checkbox, and specify start and end dates in the

“from” and “to” fields. If the event doesn’t last all day every day, enter the start and end times.

3. Click OK.

Tip: You can also convert an existing event to an all-day event by dragging it to the all-day row at the top of

the calendar (in day, week, or list view).


You can invite people to any event you create and keep track of their responses. You can also update event

invitations at any time and send revised notifications to invitees via email.

Invite people to an event

1. Double-click an event in a calendar.

2. Type an email address in the “invitees” field (or multiple addresses separated by commas).




Email addresses that are already in your iCloud Contacts are automatically completed as you type; to

choose a selected email address, press the Return key.

3. Click OK.

4. If you’d like to receive a copy of event invitations automatically, choose Preferences from the Action

pop-up menu , click Advanced, and select “Send me a copy of event invitations and updates.”

Add, edit, or delete invitees

1. Double-click the event.

2. In the event window, do any of the following:

To invite someone new to the event, type one or more email addresses in the Invitees field.

To change someone’s email address, move your pointer over the invitee’s name, and click the

downward-facing arrow to the right of the name. Choose Edit from the menu, and edit the email

address.

To delete an invitee, move your pointer over the invitee’s name, click the downward-facing arrow to

the right of the name, and then choose Remove.

3. Click OK.

If you add or change an email address, an invitation is sent to that address.

Track responses to event invitations


Click the Notifications button in the toolbar at the top of the window.



Double-click the event.

Each person’s reply status is represented by a symbol to the left of his or her name.

A green checkmark means the invitee has accepted.

A red “X” means the invitee has declined.

A yellow question mark means the invitee might accept.

A gray question mark means an invitation was sent, but the invitee hasn’t yet responded.

Note: If you delete a notification, you can still track responses by double-clicking the event.

Each invitee receives a calendar notification and can respond to the invitation using the Accept, Decline,

and Maybe buttons.

SEE ALSO

Share a calendar or reminder list with others


When you’re invited to an event, you can reply to the invitation in the invitation email or in the Notifications

box in iCloud Calendar.

If you accept the event invitation, it appears in the first calendar listed in the sidebar, but you can move it to

a different calendar later if you want.

Reply to an invitation


In the invitation email you receive for the event, click Maybe, Decline, or Accept.

In iCloud Calendar, click the Notifications button (shown below) in the toolbar at the top of the window.

In the notification for the event, click Maybe, Decline, or Accept.

Reply to an event invitation



Change your reply to an invitation


In the main calendar window, double-click the event, and click one of the reply buttons.

Open the original invitation email and update your response.


You can manually delete an event from the main calendar view, or you can set Calendar preferences to hide

past events automatically.

Delete or hide events

To delete an event, click the event to select it and press the Delete or Backspace key.

If you invited anyone to the event or if it belongs to a shared calendar, a window appears giving you the

option to notify participants of the cancellation.

To automatically hide past events, choose Preferences from the Action pop-up menu , click

Advanced, select “Hide events n-days after they’ve passed,” and enter a number of days.

To see the events again, deselect the checkbox.


You can create a reminders list and add reminders to it to keep track of tasks you need to do. You can

manage the list by assigning a priority and due date to each item, and checking off items you completed.

You can also share a reminders list with other iCloud account users.

Reminders, even those marked as complete, remain in your reminders list until you delete them (unless

you hide completed reminders).

Delete or hide an event

Create a reminder



Create a reminder

1. In iCloud Calendar, do one of the following:

Choose New Reminder from the Action pop-up menu at the top of the window.

Double-click the reminders list on the right side of the calendar. If the reminders list isn’t showing,

first choose Show Reminders from the Action pop-up menu .

2. In the window that appears, do any of the following to add details for the reminder:

Type a name for the reminder.

Choose a level of importance for the reminder from the “priority” pop-up menu.

The exclamation points to the right of the reminder show the priority level you set. You can sort the

reminder by priority so that the most important reminder appears at the top.

Record the date by which you hope to complete the reminder by selecting the “due date” checkbox,

and then entering a due date.

After the due date passes, the item’s checkbox changes to a warning icon (in the reminders list).

From the “list” pop-up menu, choose the reminders list with which you want to associate this

reminder.

Type any notes about the reminder in the “notes” field.

3. Click OK.

Edit a reminder


To mark a reminder as complete, select its checkbox in the reminders list.

To change a reminder’s priority, due date, calendar association, or several details at one time, double-



click the reminder in the reminders list.

In the window that opens, edit the reminder’s information, and then click OK.

Sort reminders

1. Make sure the checkbox for the reminders list you want to sort is selected in the sidebar. If you don’t

see the reminders list to the right of the calendar, choose Show Reminders from the Action pop-up

menu at the top of the window.

2. Click the disclosure triangle to the right of Reminders, and choose a sorting option from the pop-up

menu.

Delete or hide a reminder

You can manually delete a reminder from the reminders list, or you can set Calendar preferences to hide

past reminders automatically.

Deleting a reminder permanently removes it from your list, and from the lists of all participants if the

reminder is shared.

To delete a reminder, select the reminder and do one of the following:

Choose Delete Reminder from the Action pop-up menu at the top of the window.


If you delete a shared reminder, a window appears giving you the option to notify participants of the

cancelation.

To automatically hide past reminders, select the reminder, choose Preferences from the Action pop-up

menu , click Advanced and do one of the following:

Select the “Hide reminders with due dates after the calendar view” checkbox.

Select the “Hide reminders n-days after they’ve been completed,” checkbox and enter a number of

days.

To see the reminders again, deselect the checkbox.



If a reminder list is shared, changes made to a reminder are reflected in the reminder list of each

participant.


You can easily move events to another calendar and reminders to another list.

Move an event

1. Double-click the event you want to move.

2. In the window that appears, choose the calendar (the one you want to move the event to) from the

“calendar” pop-up menu and click OK.

Move a reminder

1. Double-click the reminder you want to move.

2. In the window that appears, choose the reminders list (the one you want to move the reminder to) from

the “list” pop-up menu and click OK.


An alert is a message reminding you of an upcoming event or reminder deadline. You can set two types of

iCloud Calendar alerts:

A default alert for all events and reminders.

An individual alert for a specific event or reminder.

To receive an alert from iCloud Calendar, you need to be signed in to icloud.com when the alert is set to go

off. If you’re not signed in to icloud.com, you can still receive alerts on any device that you’ve set up with

iCloud. These alerts can appear in iCal on your computer or the Calendar app on your device, for example.

If you set an alert for an event or reminder list that’s shared, all participants receive the alert.

Set a default alert



Move events or reminders

Set an alert for events and reminders



applications.


3. Select the “Add a default alert to new events & invitations” checkbox.

4. Choose when you want the alert to occur (15 minutes before, 30 minutes before, and so on) from the

pop-up menu below the checkbox.

5. To have alerts appear while you’re signed in to iCloud Calendar, select the “Show alerts in iCloud

Calendar” checkbox.

If this checkbox isn’t selected, alerts don’t appear in iCloud Calendar but do appear on any device that

you’ve set up with iCloud. These alerts appear in iCal on your computer or the Calendar app on your

device, for example.

6. Click Save.

Set an alert for an event

1. Double-click the event to which you want to add an alert.

2. Choose an option from the “alert” pop-up menu.

To have the alert appear when the event begins, choose “On date of event.”

3. To add a second alert, choose an option from the “2nd alert” pop-up menu.

4. Click OK.

Set an alert for a reminder

1. Double-click the reminder to which you want to add an alert.

2. Select the “due date” checkbox, and then choose an option from the “alert” pop-up menu.

To have the alert appear when the reminder due date is reached, choose “On date of reminder.”

3. To add a second alert, choose an option from the “2nd alert” pop-up menu.

4. Click OK.

Remove an alert from an event or reminder

Open the event or reminder that contains the alert you want to remove, choose None from the “alert”

pop-up menu, and then click OK.

If you’re not receiving alerts



Check the following:

Double-click the event or reminder to make sure you set an alert for that item.

If you want to receive the alert from iCloud Calendar, make sure you’re signed in to cloud.com when the

alert is set to go off.

If you’re not signed in to icloud.com, you can still receive alerts on any device that you’ve set up with

iCloud. These alerts appear in iCal on your computer or the Calendar app on your device, for example.

If you were expecting a default alert to appear, the event or reminder for which you were expecting the

alert may have been created before you set the default alert. If the event or reminder will occur again in

the future, open the item and set an alert for it.

Calendar ► Share calendars

You can share calendars and reminder lists as follows:

Private calendars and reminder lists can be shared with others who have an iCloud account.

When you invite iCloud users to a private calendar or a reminder list, they can view it using iCloud

Calendar, iCal, Microsoft Outlook, or the Calendar or Reminders app on an iPhone, iPad, or iPod touch.

Public calendars can be shared with anyone. To access public calendars, visitors need to use iCal,

Microsoft Outlook, or any other application that supports the iCalendar file format.

Reminder lists can’t be shared publicly.

If youʼre the owner of a shared calendar or reminder list (that is, you created it), you have full access

privileges and can make any changes you like to the calendar or reminder list. With private calendars and

reminder lists, you can assign edit privileges so that only certain people can modify them. A public calendar

can’t be edited by others.

If youʼre a shared calendar or reminder list “participant” (that is, you accepted a shared calendar or reminder

list invitation), the changes you can make depend on the access privileges the owner set for you.

There are two types of access privileges that can be assigned to participants:

View Only access

Participants with View Only access can:

View the calendar or reminder list and change their view (from day to week, for example), without

affecting the view of other participants

Change their own calendar and reminder list preferences

Calendar and reminder list sharing overview



Use the calendar controls to quickly navigate to a specific date

View & Edit access

Participants with View & Edit access privileges can do everything listed above, plus:

Create and delete calendar events and reminders

Change details (for example, the name, date, and time) for calendar events and reminders

Track the responses of guests invited to a calendar event or reminder list

No participant, regardless of the access privileges assigned, can invite new people to a shared calendar or

reminder list. However, participants can create their own shared calendar or reminder list and invite

participants to that.

Note: If multiple participants try to edit a shared calendar or a reminder list at the same time, the changes

that are saved first are kept and reflected in the calendar or reminder list. The person whose changes arenʼt

saved sees a message that his or her changes werenʼt saved.

If you disable your iCloud account, any shared calendars or reminder lists you created become unavailable;

all participants automatically receive an email notifying them that the calendar or reminder list is no longer

shared.


You can share a private calendar or a reminder list with other people, so that they can view or edit it from

iCloud Calendar, iCal, Microsoft Outlook, or by using the Calendar or Reminders app on iPhone, iPad, or

iPod touch.

Shared private calendar participants need to have an iCloud account. To access public calendars, visitors

need to use iCal, Microsoft Outlook, or any other application that supports the iCalendar file format. A

public calendar can’t be edited by others.

Reminder lists can’t be shared publicly.

Share a private calendar or reminder list with specific people



applications.

2. Click the Share button to the right of the calendar or reminder list in the sidebar, and then do one of the

following:

For reminder lists, go to step 3.

Share a calendar or reminder list with others



For calendars, choose Private Calendar.

3. Type the invitee’s email address in the Add Person field and press Return.

4. Choose the invitee’s privileges from the View & Edit pop-up menu.

5. For each person you want to share the calendar or reminder list with, repeat steps 3 and 4.

6. When you’ve invited everyone and set their privileges, click Share, and then click OK in the confirmation

window.

If you’re sharing with specific people, invitation emails are sent from your iCloud email address to the

participants you specified.

For more information about calendar access privileges, go to Calendar and reminder list sharing overview.

Share a public calendar



applications.

2. Click the Share button to the right of the calendar you want to share, choose Public Calendar, and then

click Share.



3. To invite people to view the calendar, click Email Link.

4. Type the invitee’s email address in the To field, and then click Send.

The people you specify automatically receive an invitation email that includes the calendar’s URL. An invitee

doesn’t need to be an iCloud member to accept an invitation to view a shared public calendar.

In the sidebar, a shared calendar or reminder list has a green Share button.

You can also resend invitations to one or more invited participants at any time.


As the owner of a shared private calendar or a reminder list, you can add or remove participants at any

time. Participants you remove can no longer access the shared calendar or reminder list.

Add or remove participants from a shared calendar or reminder list



Shared private calendar and reminder list participants need to be iCloud users.

Add participants

1. Click the Share button to the right of the calendar’s or reminder list’s name.

2. To add a participant, do one of the following:

For a private calendar or a reminder list, type an email address and press Return. Choose the

participant’s privileges from the pop-up menu, and then click OK. If you want to be notified when the

calendar or reminder list is edited by a participant, select “Email me when this calendar is changed”

or “Email me when reminders are updated.”

For a public calendar, click Email Link, type an email address in the To field, and then click Send. If

you want to receive a copy of the invitation, select “Send me a copy of the invitation.”

Remove participants


2. Click the participant’s name, and then click the Remove button .

3. When you’re done removing participants, click Remove, and then click OK. If you want to notify

participants immediately that the calendar or reminder list is no longer available, select either “Send

email that this calendar is no longer shared” or “Send email that this reminder list is no longer shared.”




Any iCloud user who is a participant in a shared calendar or a reminder list can see the responses of the

other invitees.

See invitation responses


2. In the window that appears, view the symbol (shown below) next to the name of each invitee:

A green checkmark means the invitee has joined as a participant.

A red “X” means the invitee declined the shared invitation.

A gray question mark means the invitee hasn’t yet joined or declined the invitation.

If you want to encourage your invitees to respond to an invitation, you can resend invitations at any time.

SEE ALSO



As the owner of a shared calendar or reminder list, you can resend invitations to all or selected participants

at any time. You may want to do this if you’re tracking invitation responses and notice some invitees

haven’t yet responded.

Track responses to shared invitations

Resend shared calendar or reminder list invitations



Resend invitations



For a private calendar or a reminder list, click Resend Calendar Invitations. In the window that

appears, select the checkboxes next to the participants to whom you want to resend invitations, and

then click OK.

Participants who haven’t yet added the calendar or reminder are selected by default, but you can

deselect them if you want.

For a public calendar, click Email Link, type the participant’s email address in the To field, and then

click Send.


People who are invited to a shared calendar or reminder list receive an email invitation. Invitees to a private

calendar or reminder list must have an iCloud account and can accept the invitation by signing in to

icloud.com or iCal, or by using the Calendar and Reminders apps on their iPhone, iPad, or iPod touch. Non-

iCloud members who are invited to a public calendar can reply using the email application they normally

use.

Reply to an invitation

1. Open the email invitation and accept the invitation.

iCloud Calendar opens.

2. In the window that appears, do one of the following:

To become a participant, click Join.

Reply to a shared calendar or reminder list invitation



To decline an invitation, click Don’t Join.

You can change your reply later by opening the email invitation again.

If you turned on iCloud Calendar and you join the shared private calendar or reminder list, it appears in the

sidebar of Calendar at icloud.com as well as in the Calendar or Reminders app on your iPhone, iPad, and

iPod touch, and in your iCloud calendars in iCal and Microsoft Outlook.

For more information, go to Set up iCloud on your devices.

SEE ALSO

Reply to an event invitation


As the owner of a shared calendar or reminder list, you can stop sharing with all participants at any time.




For a private calendar or reminder list, click Stop Sharing. If you want to send an email explaining

that the calendar or reminder list will no longer be shared, select the checkbox in the window that

appears.

The calendar becomes unavailable to all participants.

For a public calendar, click Stop Sharing.

The calendar is removed from its URL and becomes unavailable.

SEE ALSO




Add or remove participants from a shared calendar or reminder list

Delete a calendar

Calendar

If you’re not receiving notifications about events and shared calendars in your notifications box in iCloud

Calendar, and on your devices set up with iCloud Calendar, you may need to change your iCloud Calendar

settings.

Change iCloud Calendar settings



applications.


3. In the Advanced pane, select the “Use iCloud for incoming invitations” checkbox, and then click Save.

Photo Stream

Photo Stream is the iCloud service that uploads and stores the last 30 days of your photos and

automatically pushes them to your iOS devices and computers. Photo Stream lets you view all your recent

photos on your devices without having to sync—all you have to do is turn it on.

How Photo Stream works

First, set up Photo Stream on any device that you want to be part of your Photo Stream.

Then, take a photo with your iOS device, or import photos from your digital camera to your Mac, iPad,

or Windows computer.

Photo Stream automatically uploads the photos to iCloud, and then downloads them to your other

devices (via Wi-Fi or Ethernet).

The photos appear in your Photo Stream on each device: in the Photos app on your iOS devices; in

iPhoto or Aperture on a Mac; or in the Pictures folder on a Windows computer.

If you’re not receiving event and shared calendar notifications

What is Photo Stream?



iCloud stores your new photos for 30 days so your devices have plenty of time to connect and download the

photos. Your iOS devices keep a rolling collection of your last 1000 photos. You can save your favorite

shots to your Camera Roll or any other album to keep them on your device permanently. Because your

computers have more storage, they can keep all your Photo Stream photos.

To get started, set up Photo Stream on each of your devices.

For more information about using Photo Stream, click a help topic on the left.

Photo Stream

You need to set up Photo Stream on each iOS device and computer that you want to be part of your Photo

Stream.

On a Mac, you can also choose where you want your Photo Stream to appear (in either iPhoto v9.2.2 or

Aperture v3.2.3), and your upload and import preferences.

Note: If you already set up iCloud on your devices, Photo Stream may already be turned on. To make sure

everything is set up correctly, or to set up Photo Stream on another device, follow the steps below.

Set up Photo Stream on an iOS device

1. On your device’s Home screen, tap Settings, and then tap iCloud.

If you're asked to sign in with your Apple ID, then you haven’t set up iCloud on this iOS device. Sign in

with your Apple ID to set up your iCloud account.

Set up Photo Stream



2. Tap to turn on Photo Stream.

Any new photos you take with your iOS device are uploaded to iCloud and added to your Photo Stream.

If you also set up a Mac to work with Photo Stream, by default any photos you take with your iOS

device are also imported into your iPhoto or Aperture library. You can change this default setting when

you set up iPhoto or Aperture (see below).

Set up Photo Stream on a Mac to work with iPhoto

1. Choose Apple menu > System Preferences, then click iCloud.

2. Select the Photo Stream checkbox.

3. Open iPhoto (in your Applications folder).

4. Select Photo Stream in the Source list on the left.



5. Click Turn On Photo Stream (on the right).

By default, iPhoto automatically imports all Photo Stream photos into your library so you can keep

them permanently, and automatically uploads every photo you import to your Photo Stream.

6. To change when photos are uploaded to iCloud or imported into your iPhoto library, choose

iPhoto > Preferences, click Photo Stream, and do any of the following:

If you don’t want photos you take with your iOS device automatically imported into your iPhoto

library, deselect the Automatic Import checkbox.

You may want to do this if you’d rather choose which Photo Stream photos are imported into your

library. If automatic import is off, your iPhoto Photo Stream displays the last 1,000 photos added to

your Photo Stream. You can also drag photos from your Photo Stream to your library to keep them

permanently.

If you don’t want all the photos you import into your iPhoto library automatically uploaded to your

Photo Stream, deselect the Automatic Upload checkbox.



You can always add photos to your Photo Stream manually.

For more information about your Photo Stream settings, in iPhoto, choose Help > iPhoto Help.

Set up Photo Stream on a Mac to work with Aperture

1. Choose Apple menu > System Preferences, then click iCloud.


3. Open Aperture (in your Applications folder).

4. Choose Aperture > Preferences, then click Photo Stream.

5. Select the Enable Photo Stream checkbox.



By default, Aperture automatically imports all Photo Stream photos into your library so you can keep

them permanently, and automatically uploads every photo you import to your Photo Stream.

6. If you don’t want photos taken with your iOS device automatically imported into your Aperture library,

deselect the Automatic Import checkbox.

You may want to do this if you’d rather choose which Photo Stream photos are imported into your

library. If automatic import is off, your Aperture Photo Stream displays the last 1,000 photos added to

your Photo Stream. You can also drag photos from your Photo Stream to your library to keep them

permanently.

7. If you don’t want photos you import into your Aperture library automatically added to your Photo

Stream, deselect the Automatic Upload checkbox.

You can always add photos to your Photo Stream manually.

For more information about your Photo Stream settings, in Aperture, choose Help > Aperture Help.

Set up Photo Stream on a Windows computer

1. Choose Start menu > Control Panel > “Network and Internet.”

2. Click iCloud.




4. To change the default Photo Stream upload and download folders, click Options. Click Change to

choose a folder, and then click OK.

By default, photos are automatically downloaded to the My Photo Stream folder inside the Photo

Stream album in your Pictures library, and uploaded from the Uploads folder inside the Photo Stream

album in your Pictures library.

5. Click Apply.

Any new photos you import from a digital camera to the upload folder you chose in the iCloud Control

Panel on your computer are uploaded and added automatically to your Photo Stream.

You can also add photos to your Photo Stream manually.

For a list of file types that can be added to your Photo Stream, read “What photo formats does Photo

Stream support” in the Photo Stream FAQ on the iCloud Support website.

Photo Stream

You can manually add photos from iPhoto, Aperture, or the Windows desktop to your Photo Stream. You

may want to do this if you’d like to add photos that don’t appear in your Photo Stream automatically.

Note: On a Mac, you can manually add photos even if you selected Automatic Upload (when you set up

Photo Stream in iPhoto or Aperture).

Add photos from iPhoto or Aperture to your Photo Stream

1. Open iPhoto or Aperture (whichever application you set up to work with Photo Stream).

2. Drag one or more photos from your library (Events, Photos, Places, or Faces) to your Photo Stream.

Add photos to Photo Stream manually



The photos you drag are uploaded to iCloud and added to your Photo Stream.

Add photos from your Windows desktop to your Photo Stream

From your Windows desktop, drag any photo to the Photo Stream Uploads folder you chose in the

iCloud Control Panel.

Note: Photos in your Photo Stream appear in the order they were originally taken, not in the order they

were added to your Photo Stream. If you manually add photos, they appear throughout your Photo Stream

in the appropriate date order.

For a list of file types that can be added to your Photo Stream, read “What photo formats does Photo

Stream support” in the Photo Stream FAQ on the iCloud Support website.

Photo Stream

You can delete photos from your Photo Stream. When you do so, the photos are removed from your Photo

Stream albums on all your devices and computers set up with Photo Stream.

For more information about deleting photos from your Photo Stream, please go to this support article on the

Apple Support website.

Delete Photo Stream photos from an iOS device

If your device has iOS 5.1 or later installed, you can delete one or more photos from your Photo Stream.

iCloud automatically deletes them from your Photo Stream on your other devices with iOS 5.1 or later

installed, and from your computers set up with Photo Stream.

Note: Any photo originally downloaded to an iOS device with iOS 5.0.1 or earlier installed needs to be

deleted manually.

Open Photo Stream on your device, and then do either of the following:

Tap a photo, tap , and then tap Delete Photo.

Tap , and then tap one or more photos. Tap Delete, and then tap Delete Photo or Delete Selected

Photos.

Delete Photo Stream photos from iPhoto or Aperture

When you delete a photo from your Photo Stream album in iPhoto 9.2.2 or later or Aperture 3.2.3 or later,

the photo is also removed from Photo Stream on your iOS devices that are set up with Photo Stream.

Note: Any photo originally downloaded to an iOS device with iOS 5.0.1 or earlier installed needs to be

Delete photos



deleted manually.

Consult iPhoto or Aperture Help for specific instructions:

Within iPhoto, choose Help > iPhoto Help, and then search for Photo Stream.

Within Aperture, choose Help > Aperture Help, and then search for Photo Stream.

Delete Photo Stream photos from Apple TV

When you delete a photo from your Photo Stream on Apple TV (2nd generation with software update 5.0 or

later), the photo is also removed from Photo Stream on your iOS devices and computers that are set up

with Photo Stream.

Note: Any photo taken using an iOS device with iOS 5.0.1 or earlier installed needs to be deleted manually

on each computer and device.

1. In Apple TV, choose Internet, and then choose Photo Stream.

2. With your remote control, navigate to a photo you want to delete; press and hold the Delete button, and

then choose Delete Photo.

Manually delete Photo Stream photos from a Windows computer

If your WIndows computer has Windows 7 or Windows Vista (Service Pack 2) and the iCloud Control Panel

for Windows 1.1 installed, then photos you delete from your Photo Stream on an iOS device or your Mac

set up with Photo Stream are also deleted from your Photo Stream on your Windows computer.

You need to manually delete photos from your Photo Stream on a Windows computer if the computer

doesn’t have iCloud Control Panel for Windows 1.1 installed.

1. In Windows Explorer, navigate to your Photo Stream directory.

2. Select one or more photos, and then select Delete from the Organize menu.

Photos are deleted from your computer only, and not from other devices set up with Photo Stream.

Photo Stream

You can reset your Photo Stream by removing all your Photo Stream photos from iCloud (the last 30 days

of photos uploaded from your devices).

Note: Resetting your Photo Stream doesn’t remove any photos already downloaded to Photo Stream on

your devices, nor does it remove photos already imported into your iPhoto or Aperture library (if automatic

import is turned on). For more information about deleting photos from Photo Stream, please go to this

support article on the Apple Support website.

Reset your Photo Stream



Reset your Photo Stream

1. On a Mac or Windows computer, go to icloud.com, and sign in using your Apple ID (the one you use

with iCloud).

If you're already using a different application on icloud.com, click the iCloud button to switch

applications.


3. Click Advanced, and then click Reset Photo Stream.

4. Click Reset in the confirmation dialog that appears.

5. Click your Apple ID in the upper-left corner to return to the previous screen, then click Done (in the

upper right).

Find My iPhone

Find My iPhone is a web application at icloud.com that you can use to help you locate your lost

iOS devices or Mac computers.

Find My iPhone overview



You can use Find My iPhone to:

Display the location of your device on a map

Send your device a message or make it play a sound

Lock your device remotely

Erase your device remotely

Important: To use Find My iPhone, you need to set up Find My iPhone on each iOS device and Mac

before it’s lost (requires iOS 5 or later or OS X Lion v10.7.2, respectively).

Access Find My iPhone from a computer

Go to icloud.com/find and sign in using your Apple ID (the one you use with iCloud).


your keyboard), then click Find My iPhone.

You can also download and use the free Find My iPhone app on a friend’s iOS device (requires iOS 3.1.3 or

later; but iOS 5 is recommended) to locate your lost iOS device or Mac. For more information, visit the Find

My iPhone page on the App Store.

For more information about using Find My iPhone at icloud.com, click a topic on the left or type in the

search field above.

Find My iPhone

Before you can use Find My iPhone to locate your iOS device or Mac, you need to turn on Find My iPhone

on each device. Be sure to use the same Apple ID (iCloud account) on each device you set up.

Note: If you already set up iCloud on your devices, Find My iPhone may already be turned on. To make

sure everything is set up correctly, or to turn on Find My iPhone on another device, follow the steps below.

Turn on Find My iPhone on an iOS device

1. On your device’s Home screen, tap Settings, and then tap iCloud.

If you are asked to sign in with your Apple ID, then you haven’t set up iCloud on this device. Set up

Set up Find My iPhone



iCloud now.

2. At the bottom of the screen, tap to turn on Find My iPhone (or Find My iPad or Find My iPod), and

when asked to confirm you want this option, tap Allow.

Tip: For added security, you can set up a passcode that needs to be entered before anyone can

access the apps and information on your device (tap Settings > General > Passcode Lock). You can

also turn on Restrictions to specifically prevent changes to your app settings, such as being able to turn

Find My iPhone on or off (tap Settings > General > Restrictions). For more information, see the user

guide for your device in Safari bookmarks or on the Support website.

Turn on Find My Mac on a Mac

1. Choose Apple menu > System Preferences, and then click iCloud.



If you are asked to sign in with your Apple ID, then you haven’t set up iCloud on this Mac. Set up iCloud

now.

2. At the bottom of the screen, select the Find My Mac checkbox, and then confirm that you want to allow

Find My Mac to use the location of this Mac.

Tip: For added security, make sure your user account requires a password and that automatic login is

turned off in Users & Groups preferences. For more information, in the Finder, choose Help > Help

Center.

Now you can use Find My iPhone to locate your iOS device or Mac.

Find My iPhone

If your iOS device or Mac is lost, you can find its approximate location on a map using Find My iPhone.

You can find your device’s current location as long as:

Find My iPhone is turned on on the device.

The iOS device is online, or the Mac is online, not asleep, and within range of a Wi-Fi network.

Note: You can locate a Mac that’s connected to the Internet using Ethernet only if Wi-Fi is also turned

on (in Network preferences) and if the Mac is within range of a known Wi-Fi network.

Locate your lost iOS device or Mac

1. Go to icloud.com/find and sign in using your Apple ID (the one you use with iCloud).

If you’re already signed in to a different application on icloud.com, click the iCloud button to switch

applications.

Locate your device on a map



If your device is online, its approximate location is shown on the Find My iPhone map (it may take a few

minutes). The green circle around the device’s location indicates the accuracy of the location (the

smaller the better).

If Find My iPhone is unable to locate your device for one hour, Old Location appears below your device

name on the map. The last known location is displayed for up to 24 hours, after which the map is

cleared.

Note: If your device is offline, you can choose to receive an email when the device comes back online

with a location. To receive this email, select the device in the My Devices list, then select the “Email me

when this device is found” checkbox.


Locate a different device: If you set up Find My iPhone on more than one iOS device or Mac, click

the item you want to locate in the My Devices list on the left.

A green dot to the left of your device’s name means it’s online, and a gray dot means that

Find My iPhone is trying to connect to the device or that it’s offline.

Zoom in or out or move around: Use the map navigation controls in the upper-right corner to center

the device on the map or zoom in or out. You can also drag the map to move it around.



Check for an updated or more specific location: Click the Refresh button at the top-right side of the

My Devices list.

Note: Maps and location information depend on data-collection services provided by third parties. These

services are subject to change and may not be available in all geographic areas, resulting in inaccurate or

incomplete maps or location information.

If you have trouble locating your iOS device or Mac, visit the iCloud Support website.

Find My iPhone

If your iOS device or Mac is lost, you can make a message appear on its screen in case someone finds it.

For example, you might want to provide information about how to return the device to you. Or, if you think

your device is within hearing distance, you can make it play a sound at full volume.

To play a sound or send a message, you need to have set up Find My iPhone on the device before you lost

it.

Play a sound or send a message



applications.

2. Click the device to which you want to send a message or play a sound in the My Devices list on the

left.

Play a sound or send a message to your device



3. On the map, click the blue Info button to the right of your device’s name.

4. Click the “Play Sound or Send Message” button.

5. To send a message to the device’s screen, type a message (up to 160 characters) in the message

field.

You may want to type a message indicating how to contact you, such as: “This iPhone is lost. If found,

please call me at yourphonenumber.”



6. To play a sound on the device, make sure Play Sound is on.

The sound plays at full volume even if your device is set to silent.

7. Click Send.

If the device is online, the message appears on its screen (even if the device is locked) and the sound

plays (if you turned it on).

If the device is offline, the message appears and the sound plays (if applicable) the next time the device

is online.

You can send more than one message, but only the most recent message displays on the device.

After the message is displayed, a confirmation email is sent to your Apple ID email address.

If you have trouble sending a message to your device, visit the iCloud Support website.

Find My iPhone

If your iOS device or Mac is lost, you can prevent someone else from using it by remotely locking the

device with a passcode—a number that must be entered before the device can be used.

Note: If you lock your Mac, you may no longer be able to use Find My iPhone to locate it, and you won’t

be able to wipe it remotely.

To remotely lock your device, you need to have set up Find My iPhone on the device before you lost it.







applications.

2. Click the device you want to lock in the My Devices list on the left.


4. Click the Remote Lock button.

5. If you’re locking an iOS device, do one of the following:

If the iOS device doesn’t already have a passcode, type the digits that you want to use to lock or

unlock your device, and then confirm your passcode.



For greater security, use random numbers that aren’t associated with personal information (for

example, don’t use the year you were born or your street address).

If the iOS device does already have a passcode, click Lock iPhone (or Lock iPad, Lock iPod touch)

to immediately lock the device with this passcode.

6. If you’re locking a Mac, do the following:

a. Type the digits that you want to use to lock your Mac, then click the Lock button in the upper right.

b. If you like, type a message to appear on your Mac computer’s screen after it’s locked. You may

want to type a message indicating how to contact you, such as: “This Mac is lost. If found, please

call me at yourphonenumber.”

c. Tap Lock in the upper right, and then confirm you want to lock it by tapping Lock Mac.



If your device is online, it locks immediately (if the device is a Mac, it also restarts before the lock is set),

and a confirmation email is sent to your Apple ID email address. If the device is offline, the passcode lock

takes effect the next time it’s online.

Find My iPhone

If your iOS device or Mac is lost, you can remotely erase (or “wipe”) the information on it to prevent anyone

else from seeing or using your personal information.

Important: Before you erase all the information on your device, try to locate it or send it a message. After

you erase all the information on an iOS device, you won’t be able to use Find My iPhone to locate it or send

it a message. You may still be able to use Find My iPhone to locate your Mac after you wipe it.

If you erase an iOS device and then find it, you can restore the information on the device using iCloud

Backup (if Backup was turned on before you erased it). For more information, see the user guide for your

device in Safari bookmarks or on the Support website.

To use remote wipe, you need to have set up Find My iPhone on the device before you lost it.

Note: If you set an EFI firmware password on your Mac before it was lost, you may need to take your Mac

to an authorized repair center to unlock it after you use remote wipe.

Erase the information on your lost device



applications.

2. Click the device you want to erase in the My Devices list on the left.


Erase the information on your device



4. Click Remote Wipe, and then read the message that appears.

5. Depending on whether you’re erasing an iOS device or a Mac, do one of the following:

Erase an iOS device: If you’re sure you want to proceed, click Wipe.

Erase a Mac: Enter a passcode that you’ll need to use to unlock the device if you find it (to prevent

anyone but yourself from using the computer if found), and then follow the onscreen instructions.

When asked to type a message, you may want to indicate how to contact you if the device is found.

For example, “This Mac is lost. If found, please call me at yourphonenumber.”

If the device is online, the remote wipe begins within seconds (if the device is a Mac, it also restarts

before it’s erased), and a confirmation email is sent to your Apple ID email address. If the device is

offline, the information is erased the next time it’s online.

Note: If you don’t expect to find your iPhone or iPad 2 with Wi-Fi + 3G, you should contact your wireless

service provider to suspend service so you aren’t responsible for phone calls or other charges.

Find My iPhone

Remove your device from Find My iPhone



If you’re no longer using an iOS device or Mac that you set up to use Find My iPhone, you can remove it

from Find My iPhone when the device is offline.

Remove your device from Find My iPhone



applications.

2. In the My Devices list, click the Delete icon to the right of the device name.

Note: The icon appears only after Find My iPhone has tried and failed to connect to your device (this

may take a few minutes).

You can also click the “Remove from list of Devices” button in the device’s Info window (on the map).

3. When asked to confirm if you want to remove the device, click Remove.

If your device goes online again later (with Find My iPhone turned on), the device automatically reappears in

Find My iPhone. If you still have access to the device, you can prevent it from reappearing by turning off

Find My iPhone, as follows:

On an iOS device: Tap Settings > iCloud, and then tap to turn off Find My iPhone.

On a Mac: Choose Apple menu > System Preferences, then click iCloud, then deselect the Find My

Mac checkbox.

Documents

Documents in the Cloud is the iCloud service that keeps documents created on an iOS device up to date.

With Documents in the Cloud, when you create a document using the Keynote, Pages, or Numbers app on

Documents in the Cloud overview



an iOS device set up with iCloud, the document automatically appears in icloud.com/iwork and on all your

other iCloud-enabled iOS devices running that iWork app.

Thereafter, you can edit the document from any iOS device, and the document is updated in iCloud and all

other iOS devices.

You can download a document from icloud.com/iwork to your Mac or Windows computer, edit it, and then

drag the revised version to icloud.com/iwork. It’s then automatically updated on all of your iOS devices. You

can also drag an iWork ’09 (Keynote, Pages, and Numbers) or Microsoft Office (PowerPoint, Word, and

Excel) document created on your computer to icloud.com/iwork. See Get documents stored on icloud.com

for more information and a complete list of supported file formats.

When you set up iCloud, you need to turn on Documents & Data preferences for each iOS device and

computer where you want to use Documents in the Cloud. For more information, go to Set up iCloud on

your devices.

Access your documents from a Mac or Windows computer

Go to icloud.com/iwork and sign in using your Apple ID (the one you use with iCloud).

If you're already using a different application on icloud.com, click the iCloud button (or press Shift-Esc

on your keyboard), and then click iWork.

When accessing icloud.com, make sure you use a recommended browser.


Documents

You can sort, rename, duplicate, and delete your documents on icloud.com, and afterward, you see your

changes on your other iOS devices set up with iCloud.

Sort documents and folders

1. Go to icloud.com/iwork and sign in using your Apple ID (the one you use with iCloud).

If you're already using a different application on icloud.com, click the iCloud button (or press Shift-

Esc on your keyboard), and then click iWork.

Manage documents on icloud.com



2. In the toolbar, click the button for the type of documents (Keynote, Pages, or Numbers) you wish to

sort.

If necessary, select the folder that contains the documents.

3. Choose a sorting option from the Action pop-up menu in the toolbar.

“Sort by Date” displays the most recently created or edited item first.

“Sort by Name” displays the items alphabetically.

Rename a document or folder




2. In the toolbar, click the button for the type of folder or document (Keynote, Pages, or Numbers) you

wish to rename.

If necessary, select the folder that contains the document.

3. To rename a document or folder, select the name, type a new name, and then press Return.

If you change the name of a document on one device, the name is changed on all your iOS devices set up



with iCloud and on icloud.com.

Duplicate documents




2. In the toolbar, click the button for the type of document (Keynote, Pages, or Numbers) you wish to

duplicate.


3. Select one document or multiple documents to duplicate.

On your Mac, Shift-click to select multiple adjacent documents or Command-click to select multiple

nonadjacent documents.

On your Windows computer, Shift-click to select multiple adjacent documents or Control-click to

select multiple nonadjacent documents.


Choose Duplicate document type from the Action pop-up menu in the toolbar.

For a single document, Control-click and choose Duplicate document type from the menu.

“Copy” is appended to the duplicated document’s name.

5. To rename the document copy, select the document’s name, type a new name, and press Return.

Delete documents







delete.


3. Select one document or multiple documents to delete.

On your Mac, Shift-click to select multiple adjacent documents or Command-click to select multiple

nonadjacent documents.



If necessary, click the folder that contains the document.


Choose Delete document type from the Action pop-up menu in the toolbar.


For a single document, Control-click and choose Delete document type from the menu.

5. Click Delete.

When you delete a document, it’s deleted on all your iOS devices set up with iCloud and on icloud.com.

Documents

When you create a document on an iOS device (iPhone, iPad, or iPod touch) set up with iCloud, the

document appears automatically on icloud.com/iwork and on your other iOS devices set up with iCloud.

You can edit the document from any iOS device, and the document is immediately updated everywhere.

Get documents stored on icloud.com



From icloud.com/iwork, you can also download the document to your Mac or Windows computer and edit

it. You can then drag the edited document from your computer to icloud.com/iwork. The document is

automatically updated on your iOS devices.

Supported file formats include Keynote ’09, Pages ’09, Numbers ’09, PowerPoint, Word, Excel, TXT, CSV,

and PDF.

Download a document stored on icloud.com to a Mac or Windows computer

Important: You can’t download a document from icloud.com to your Mac or Windows computer until the

document has been opened on an iOS device set up with iCloud.





download.



Select a document and choose an option from the Download menu.



Select multiple documents to download, and choose Download document type from the Action pop-

up menu .

On your Mac, Shift-click to select multiple adjacent documents or Command-click to select

multiple nonadjacent documents.



Note: You can download a document in iWork ’09 (Keynote, Pages, and Numbers) and Microsoft

Office (PowerPoint, Word, and Excel) file formats, or as a PDF.

Drag a document from a Mac or Windows computer to icloud.com

Note: Make sure you are uploading a supported file format. Supported file formats include Keynote ’09,

Pages ’09, Numbers ’09, PowerPoint, Word, Excel, TXT, CSV, and PDF.




2. In the toolbar, click the button for the type of document (Keynote, Pages, or Numbers) you wish to add

to iCloud.



Drag one or more documents from the desktop to the icloud.com window.

Drag the following document types to the Keynote application window: Keynote ’09 and

Microsoft PowerPoint

Drag the following document types to the Pages application window: Pages ’09, Microsoft Word,

and TXT

Drag the following document types to the Numbers application window: Numbers ’09, Excel, and



CSV

Choose Upload document type from the Action pop-up menu , select one or more documents,

and then click Choose.

The amount of data being uploaded and the estimated time remaining for the upload is displayed in

the Uploading Document window.

Documents uploaded to iCloud from your computer are displayed as thumbnails with a generic Keynote,

Pages, or Numbers application icon. Once you open a document on one of your iOS devices set up with

iCloud, the document’s icon is updated on icloud.com.

If a document created on an iOS device doesn’t appear automatically on other iOS devices and

icloud.com

Check the following:

Make sure your device is connected to the Internet

You can verify your connection by launching the Safari app and going to a web page such as

www.apple.com. Public, free Wi-Fi hotspots sometimes ask you to accept terms or conditions in order

to connect to the Internet.

Verify that your iCloud account is set up. Also verify that iCloud is set up on all of your iOS devices, and

that Documents & Data preferences are turned on for each device. For more information, go to Set up

iCloud on your devices.

Verify that iCloud is enabled for the iWork app on each device where you want to access the document.

Tap Settings and then the application name (Keynote, Pages, or Numbers), and then turn on iCloud.

Verify that your iOS devices have iOS 5 or later installed and the latest versions of Keynote, Pages, and

Numbers.

Check your remaining iCloud storage space. Tap Settings > iCloud > Storage & Backup.

If you need additional space, you can either delete one or more of your documents stored in iCloud or

you can purchase more iCloud storage space.

If a document was edited simultaneously on more than one device (leading to a conflict)

If you edit a document on your iPad, for example, and then edit the corresponding document on your

iPhone before the latest changes appear on your other iOS devices set up with iCloud, you will get a

conflict. The next time you open the document, an alert appears asking you to decide which version of the

document you want to keep.

1. In the Resolve Conflict window, select the version of the document you want to open.

If two or more versions of the document are available, you can select as many of them as you want.

2. Click Download.



If you select more than one version of the document, all the versions are downloaded to the computer. A

number (1, 2, or as required) is appended to the document’s name, so that no two documents have the

same name. For example, if you download two versions of a document called “Book Report,” they appear

as “Book Report” and “Book Report 1.”

More resources

If you can’t find the answer to your question by browsing or searching iCloud Help, you can visit the iCloud

Support website. The iCloud Support website includes additional troubleshooting help and answers to the

most frequently asked questions.

You can also check the resources listed below.

iTunes in the Cloud, Apps, and Books

On an iOS device, see the user guide for your device in Safari bookmarks or on the Support website.

On a Mac or Windows computer, open iTunes and choose iTunes Help.

Photo Stream

On an iOS device, see the user guide for your device in Safari bookmarks or on the Support website.

On a Mac, open iPhoto or Aperture and choose Help from the Help menu.

Documents in the Cloud

If you have Keynote, Pages, or Numbers for iOS v1.5, open a Keynote, Pages, or Numbers document

on your iOS device, tap the Tools button, then tap Help.

If you’re using a different application that works with Documents in the Cloud, see the help that came

with the application.

Backup

On your iOS device, see the user guide for your device in Safari bookmarks or the Support website.

Contacts, Calendar, Reminders, Bookmarks

For more information about how iCloud Reminders works with the Reminders app on your iOS device, see

the user guide on your device in Safari bookmarks or on the Support website.

For more information about how iCloud Contacts, Calendar, Reminders, and bookmarks work with

the OS X Lion v10.7.2 applications on your Mac, do any of the following:

In the Finder choose Help > Help Center.

More resources



Open Address Book (for information about Contacts), iCal (for information about Calendar or

Reminders), or Safari (for information about Bookmarks), and choose a help item from the Help menu.

Mail and Notes

On your Mac, open Mail and choose Help > Mail Help.

Find My iPhone

On your iOS device, download the Find My iPhone app from the App Store. Then open Find My iPhone,

sign in, and tap Help at the top of the Devices list.

You can also download the app from the iTunes Store on your computer.

Back to My Mac

For information about using Back to My Mac, in the Finder on your Mac, choose Help > Help Center.

© 2012 Apple Inc. All rights reserved.

Apple, the Apple logo, Aperture, Back to My Mac, FaceTime, Finder, iCal, iChat, iPad, iPhone, iPhoto, iPod, iPod touch, iTunes, iWork, Keynote, Mac, Macintosh, Mac OS, Numbers,

Pages, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.

iMessage is a trademark of Apple Inc.

iCloud, iDisk, iTunes Store, and MobileMe are service marks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

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