icfe in-house training programme

ICFE Group of CompaniesInternational Cybercrime & Forensics ExaminersSINGAPORE | MALAYSIA | HONG KONG

Integrity • Accuracy • ObjectivityWebsite: www.icfe-cg.comEmail: [email protected]

ICFE Group of CompaniesFollow us:

ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 6636 2308 • Fax: +65 6636 1492

IN-HOUSE TRAININGPROGRAMMESTailored to your organisation’s needs

ICFE Group of Companies

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ABOUT ICFE GROUP OF COMPANIESICFE Group of Companies is a think tank group specialising in fraud prevention. Headquartered in Singapore with regional offices in Malaysia and Hong Kong, it was formed with the intention of combating fraudulent activity and maintaining good corporate governance, and consequently providing professional training and value-adding consultancy services at affordable rates.

At ICFE CG, we focus on five areas of professional development: Corporate skills Ethics & Corporate Governance Fraud prevention Anti-Money laundering Digital forensics

All our trainers are highly experienced professionals in their respective areas of expertise. Their insights will definitely enhance and enrich the already-attained knowledge our participants have.

We have well-qualified specialist experts with practical experience to share their real-life involvement in investigating fraudwrong-doing in the industry.

ICFE aims to share its expertise with working professionals and organisations who wish to stay abreast of the latest developments in corporate skills and anti-fraud measures. We do this by organising various public training seminars, and customised in-house training programmes which are tailored to suit companies in their respective industries.

ICFE repeated clientele comes from both the public and private sectors in Singapore and Malaysia including from industries from the Government Agencies, Statutory Boards, Banking and Financial Services Industries, Investment Banking, FMCG Industries, Airline and Avaiation Services, Hospitality Industry and many more.

OUR TRAINERS

OUR CLIENTELE

Every member of ICFE is dedicated to bringing about a wholesome experience to all clients via Inspirational training, Innovative consultative work and programmes that build Intelligent minds. Last but not least, every member of ICFE also holds true to its 3 pillars of ethics - Integrity, Objectivity and Accuracy.

For more information, please contact us at: [email protected]

TAILORED TO YOUR ORGANISATION!ICFE IN-HOUSE PROGRAMMES

© 2014, ICFE Group of CompaniesICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407

ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 6636 2308 • Fax: +65 6636 1492

3ICFE’S POPULAR IN-HOUSE TRAINING PROGRAMMES

WHITE COLLAR CRIMESOverview:White collar crimes (WCC) are not violent but they are “viral”. Like a virus causing multiple medical conditions in a body, WCC had caused billions to be misappropriated, corporations to collapse, people to lose their jobs and many were robbed of their hard-earned money. Therefore, this is something that deserves our attention before it’s too late.

This seminar is an opportunity to come to term with WCC for everyone regardless of seniority or department. We can’t produce super sleuths from this seminar but the earlier we are aware of this “virus”, the soner we can start prevention and if need be, initiating the “cure”.

Learning Objectives: White Collar Crimes - An ancient trade with new packaging Old games that never fail - The common typologies of White Collar Crimes Catching the fox - How to identify White Collar Criminals Setting up the parameters - Prevention of White Collar Crimes Investigating White Collar Crime - 5 Simple Steps

ANTI-MONEY LAUNDERINGOverview:Constantly changing and tightening anti-money laundering regulations makes it difficult for global financial institutions to put in place auditable compliance processes to avoid financial and legal consequences in the short run. If left unattended, these compliance issues, could affect an institution’s reputation, and in some cases, lead to imposition of hefty penalties.

The starting point in understanding how money laundering can be perpetrated is to acknowledge the fact that Relationship Managers, whether consciously or ignorantly, are the main conduit in facilitating such activities. To achieve a meaningful and consistent impact in disrupting terrorist financing, there must be a better understanding of the multi-dimensional elements involved in the funding process and the working of private bankers.

This program will equip participants with the AML/CFT compliance skill set, the knowledge, tools and hands-on experience needed to investigate and respond to computer crime and other incidents within an organisation.

Learning Objectives: The Compliance Audit Model - Performance of Compliance Review Making Use of e-Discovery / Digital Forensics Effective Anti-Money Laundering Compliance



INVESTIGATIVE INTERVIEWING TECHNIQUEOverview:Ever wonder whether a person is lying or the information given is a total hoax? Forensics Interviewing is an easy to catch-own skill set that empowers individuals to pierce through multi-layers of lies and defend against potential fraudsters and malicious scheme.

This program will guide participants through a 1-day interactive training on the fundamentals of forensic interviewing focusing on using human behaviour and movements to counter deceptions and fraud.

Learning Objectives: Introduction to Investigative Interviewing Elements of Investigative Interviewing Cycle Counter deception strategies Integrating interviewing findings into investigation

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FRAUD INVESTIGATION: ESSENTIAL TECHNIQUES TO UNCOVER THE PERPETRATORS!Overview:Fraudulent activities are dynamic, have no boundaries and could be carried out by anyone. They are only limited by the fraudsters' creativity in weaving them. Fraud feeds on men's complacency and system's weaknesses, which are men-induced too. Thus, the approach to effective fraud prevention and management is not just system-based or risk-based but more importantly, human-based.

This two-day workshop is an opportunity for participants to be aware of the different typologies of fraud cases. They will also come to understand the anatomical make up of fraud, profile of fraudsters, how do identify fraudulent activities and most importantly, how to investigate them. We will also touch on techniques used in fraud examination, interviewing and good practices for setting up an effective fraud risk management program. To sum up, this seminar is focus on giving participants tool to mitigating fraud and discouraging potential fraudsters. Our Certified Fraud Examiner will bring us through the steps to identify, prevent and perform fraud examination.

Learning Objectives: Introduction - What is Fraud & Types of Fraud How to identify fraudster or fraudulent activities Typologies of fraud cases Investigation of fraud Conducting investigative interview Complementary investigatng technique Setting up the defence - Fraud Prevention best practices

DIGITAL FORENSICSOverview:Digital Forensics is the process of identifying, collecting, preserving and finding evidence on digital media. Digital media refers to computers, laptops, servers, thumb drives, digital cameras and even mobile phones.

This course will teach you to find out how to properly ask for what you need and make strategic decisions about the use of digital evidence in your cases. With an understanding of digital forensics, you’ll be better able to collect evidence and build an effective narrative that can be used in court, as well as challenge or defend digital evidence. Not forgetting, an understanding of what information live forensic analysis is and how live forensics fits into the big picture of other analysis techniques.

Learning Objectives: What is Computer Forensics? What is the difference between Digital Forensics and Data Recovery? How is Computer Forensic Investigation approached? Is there anything that should NOT be done during an investigation?



FINANCIAL STATEMENT FRAUD

Overview:A more common high-severity risks that investors face is financial statement fraud. History in finance is filled with shenanigans that has caused hundreds of millions of losses to shareholders and has brought down institutions. This course seeks to identify types and sources of risks in order to prevent financial statement frauds amongst the participants’ investee companies.

This course would explore key types of financial statement frauds and the various quantitative as well as qualitative methodologies in revealing red flags in financial reports.

Learning Objectives: To be able to adopt a skeptical approach in interpreting financial statements To be able to map the various types of financial statement frauds Identify key risk areas for common and potential misstatements and frauds

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Learning Objectives: Know the drivers that influence the ethics Apply an ethical decision-making model to help resolve ambiguous situations Manage professional relationships in an ethical manner and expressing ethical concerns Identify personal ethical styles, professional ethical expectations, and decision making Build professional relationships based on ethics.

BUSINESS ETHICS

Overview:How does “ethics” differs from “law”? How do ethical concerns arise in the daily life of executives? How do we deal with them? How can they condition success for career and leadership capabilities?

In the seminar, delegates will learn the common concepts and frameworks of business ethics and how ethics works at the workplace. It provides new perspectives and introduces key resources to assist course participants in meeting ethical expectations. Best practices in ethics will also be discussed.

PROCUREMENT FRAUD

Overview: Procurement has been repeatedly identified as one of the areas more prone to corruption in the public sector, banking, oil and gas, trading, health and education industries. Corruption in procurement engenders bad choices, affects the efficiency in the private sector, public spending and donors’ resources, and, ultimately, affects the quality of life. Corruption also harms companies that produce goods and services as it increases operation costs, reduce competitiveness and, in the medium term, is not good business.

This seminar is designed for the sole purpose of determining fraud. Participants will benefit by obtaining an understanding of a Fraud Risk Management Framework to deter fraud.

Learning Objectives: Introduction to Purchasing Fraud Understanding & Shaping Your Organisation The Fraud Risk Management Framework Investigating - Responding to Suspected Wrongdoing

FRAUD IN GENERAL SERVICES & HR

Overview:The internal auditing profession calls the discrepancy between what management expect and what auditors do an “expectation gap.” In recent years, internal auditors faced an even bigger challenge: Procurement Fraud in General Services and Administration.

The process in the procurement cycle is one of the riskiest areas when it comes to fraud and abuse. The many opportunities associated with the process can leave organisations vulnerable to both internal as well as external fraud. In fact, some General Services and HR procurement fraud schemes are the hardest types of fraud to detect (e.g. corruptions, kickbacks and other off-book schemes).

Learning Objectives: Overview of the General Services and Human Resources Procurement Cycle Purchasing Fraud Schemes Risk-based Strategy to Fight General Services Purchasing Fraud Investigations of General/Corporate Services Frauds Identified



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Learning Objectives: Deception Strategies often Used by Liars Leakages in the Verbal, Paralanguage & Non Verbal Behavioural Cues Decoding True Emotions & Reading Micro Expressions Observation and Structured Approach of Baselining Structured Questioning and the Behavioural Analysis Interview

BEHAVIOURAL ANALYSIS AND THE DETECTING OF DECEPTION

Overview:The ability to detect lies is essential to criminal, business and interpersonal situations. We often form our opinion of someone for the first time within a few seconds; and on many occasions we form a strong view about someone even before they utter a single word. However, most of these judgements are based on ‘gut feelings’.

The difficulty in making an evaluation of someone’s truthfulness or deceit is that there is no common or universal behavioural cue that identifies deception across all individuals. In order to be a good “lie detector”, we first need to decode the body language, emotions, words and actions in a person. Mastering these skills will make you a better interviewer and investigator.

SOCIAL MEDIA INVESTIGATIONOverview: More and more people are jumping onto the social media networks bandwagon over the years. Facebook now has a total of 1.3 billion users (end-2013) with 48% logging in on any given day, spending an average of 18 minutes per visit, and sending an average of 2 million messages and sharing 1 million links every 20 minutes. As well, Twitter now has 645 million users (end-2013) with an average of 9100 tweets per second and 1 billion tweets every 5 days. Social media has overtaken porn as the No. 1 activity on the Internet.

The interaction amongst people in which they create, share, and/or exchange information and ideas in social media networks offer a wealth of, and a goldmine for, information that may be relevant to your investigation and/or persons of interest.

Learning Objectives: Learn the Intricacies of Various Popular Social Media Networks Understanding the Fundamental Investigative Techniques to Mine these Social Media Networks for Information Using of Publicly Available Online Search and Analytic Tools



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ICFE PRINCIPAL TRAINER PROFILE

STANLEY CHIA

In the complexity of the fraud examination profession, Stanley is notably recognised as a highly successful man by any measure. A man of boundless curiosity, endowed with valuable insights and a lively sense of humour - Stanley, like all successful entrepreneurs, without really realising the momentum of movement he has started, founded the ICFE Group of Companies for no other reason than his personal satisfaction. In a three short years, he transformed the ICFE Group of Companies into a think-tank group that has offices in Singapore, Malaysia and Hong Kong. Today, the ICFE Group provides multi-consultancy solutions to companies world-wide.

His one consuming passion is in fraud investigation. With singularity of heart he is thoroughly convinced he can accomplish something constructive and meaningful for organisations that require fraud examiners to mitigate fraudulent practices. As the Group Managing Director & Chief Fraud Examiner, Stanley's spirit of inquiry and devotion to fraud examination has laid the foundations for the ICFE Group. Well versed in financial products and compliance methodologies, Stanley specialises in investigative interviewing & profiling techniques and has handled numerous cases for both local and foreign financial institutions. His professional experience, helmed through his time in large institutions like AIA Insurance, Singapore Exchange and United Overseas Bank, extends across anti-money laundering, compliance, enforcement and fraud investigation work, solving cases which involved millions of USD.

Stanley has trained many organisations including MNCs, Financial Institutions, Hospitalities Group and Professional Associations. His topics cover wide array of fraud-related subjects like Procurement Fraud, Fraud Focus Interviewing, Fraud Detection, White Collar Crimes and Prevention, etc. His audiences include Directors, Senior Management, Managers, Professionals, and Law Enforcement Officers. He has also been invited to speak at conferences in Singapore, Malaysia, Bangkok, Hong Kong and Shanghai to share his experiences in combating white collar crimes.

Stanley holds a Master of Commerce, specialising in Business Law and also a Bachelor of Economics, majoring in Money & Banking and Accounting.

To contact stanley, email to: [email protected]. You can also visit www.icfe-cg.com to find out more on ICFE’s In-House Training Programme.

Cer fied Fraud Examiner (CFE) with the Associa on of Cer fied Fraud Examiners (ACFE) Member, ACFE Advisory Council Cer fied Member (CAMS) with Associa on of Cer fied An -Money Laundering Specialists (ACAMS) Cer fied Financial Crimes Inves gator (CFCI) with Interna onal Associa on of Financial Crimes Inves gators Member, Associa on of Cer fied Financial Crime Specialists (ACFCS) Interna onal Crime Preven on Specialist (ICPS) with Interna onal Crime Preven on Prac oner, Inc (ICPP) Member of GRC Ins tute Associate Member, Singapore Ins tute of Directors Advisor to Ministry of Higher Educa on (MOHE, Malaysia) in developing curriculum for "Advanced Diploma in Digital Forensics" PSMB Cer fied Trainer (Malaysia Human Resource Development Fund)

Group Managing Director & Chief Fraud Examiner,

ICFE Group of Companies



Integrity • Accuracy • ObjectivityWebsite: www.icfe-cg.comEmail: [email protected]

ICFE Group of CompaniesFollow us:

ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 6636 2308 • Fax: +65 6636 1492

Ravinder PanmatiAssistant Group Sales ManagerEmail: [email protected]: +65 6636 2312

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For more information, please contact:

Malaysia:

Singapore:

Mhd Sufee Izzuddin Team LeaderEmail: [email protected]: +603 2282 4813

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