ice storm 2013 orcga presentation (final copy)
TRANSCRIPT
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February 2015
Ice Storm 2013 We have the “Power” to Survive!
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2013 Ontario Regional Common Ground Alliance. All rights reserved. Reproduction, distribution, modification or commercial use of these materials is strictly prohibited except with prior consent of the copyright holder.
DIG SAFE is an official mark of the Electrical Safety Authority, used under licence.
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A. Facility Owner (Gas/Oil, Transmission Pipeline, Hydro, Municipal & Public Works, Telecommunications, Electrical Distribution, Electrical Transmission, Railway)
B. Excavators (Excavator, Landscape/Fencing, Road Builders, Homebuilders)
C. Regulators/Safety Organization
D. Locators
E. Insurance
F. Engineering & Land Surveying
G. Equipment & Supplies
H. One-Call
Who do you represent?
A. B. C. D. E. F. G. H.
33% 33%
22%
0%
11%
0%0%0%
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“What good is the warmth of summer, without the cold of winter to give it sweetness.”- John Steinbeck
Welcome to the Great White
North!
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An ice storm is a storm which results in the accumulation of at least 0.25-inch (6.4 mm) of ice on exposed surfaces
An ice storm is a type of winter storm characterized by freezing rain
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ICE STORM 2013
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Were you affected by the 2013 Ice Storm?
A. YesB. NoC. Can’t RememberD. Someone I knew
was
A. B. C. D.
63%
13%13%13%
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Were you called into work during the ice storm?
A. YesB. No
A. B.
25%
75%
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How many Ontario Residents do you think lost power?
A. 2,000 B. 200,000C. 1 Million
A. B. C.
33% 33%33%
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What was the estimated cost of the 2013 Ice Storm?
1. $500,0002. $750,0003. $1 million4. $10 million5. $250 million
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December 21, 2013
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This was the most disruptive incident we have faced
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Yes We Did!???
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•Preparation•Communication•Resources•Restoration and Management Tracking
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Preparation• Tracking the Storm• Informing the
Public•Additional Staffing
resources
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CommunicationAlthough communication relies on electricity all available channels were used to broadcast and
deliver information frequently
• Power Outage Line• Corporate Telephone System• Website• Social Media• Mainstream Media
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Various Utilities experienced 20-100
times the average daily call volume
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#IceStorm
Over the 10 day period there was over a 300% increase of people following utilities via Twitter
Original
After Ice Storm 2013
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Over 100 times the regular amount of Web Hits
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Resources and Challenges
•Additional Staff• Fuel• Safety•Weather• Communication contractors
and vendors were away and had to be co
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Restoration and Management Tracking
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Restoring Power3 421
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Restoration & Management TrackingFor large scale emergency restoration many things have to be considered:
• Lodging • Food • Transportation• Clothing• Safety training• Work Orientation• Mutual Aid
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Awareness•Fallen Wires: Step and Touch Potential•Dangerous Fumes and Carbon Monoxide from Generators and BBQ`s•Generator Safety
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Fallen Wires: Step and Touch Potential
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Fallen Wires: Step and Touch Potential
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Dangerous Fumes
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During a power outage DO NOT?
A. Turn all lights onB. Open and close
fridgeC. Bring BBQ inside
for heatD. All of the aboveE. B & C
A. B. C. D. E.
7%
20% 20%20%
33%
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Do you know what you are responsible to have repaired on your
property..?
A.YesB. No
A. B.
100%
0%
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Customer Owned Equipment Damage
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Certain customers had their equipment damaged. Although they were without power people were not just left out in
the cold.
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So now, were you correct?
A.YesB. No
A. B.
100%
0%
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Lessons Learned
Improved Communications
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Road Ahead
• Tree, brush, and garbage removal
•Accurately assessing what has happened and figuring out ways to improve
• Increase of locates in the spring due to stump removal of fallen dead trees
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Are you prepared for an ice storm?
A.YesB.No
A. B.
64%
36%
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Operation Power Rescue: The Ice Storm of 2013
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Thank You!
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