iCare Software Maintenance Plan Maximize your Software Investment

Common Software PlatformThe iC Suite is an integrated set of software products for in situ analytics and automated lab reactor control. All iC products look and work similarly and include extensive data exchange capabilities to minimize training time and maximize productivity.

Software for In Situ AnalyticsiC software for in situ analytics provides easy data collection, intuitive data analysis and easy reporting for spectroscopy and particle system characterization. Specific products include iC IR™, iC Raman™, and iC FBRM™.

Software for Lab Reactor Control iC software for reactor control provides simply powerful tools for the design and analysis of experiments using METTLER TOLEDO automated lab reactors. Specific products include iControl RC1e™, iControl LabMax™ and iControl EasyMax™.

We‘ve got you covered! Protect your investment in iC software by staying current and receiving priority support with the iCare software maintenance plan.

iCare provides you with a variety of benefits including all version upgrades, telephone support, maintenance releases, web service access, and easy, electronic mechanisms to report bugs and request features. iCare keeps your system current and software budgets predictable.

D2i ModulesiC software products support a growing number of data-to-information (D2i) modules that provide additional capa-bilities such as quantitative prediction models (iC Quant™) or safety calculati-ons for scale-up studies (iC Safety™).

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Subject to technical changes 8-4-001©10/2008 Mettler-Toledo AutoChem, Inc.7075 Samuel Morse DriveColumbia, MD 21046 USATelephone +1 410 910 8500Fax +1 410 910 8600 Email autochem@mt.com

Internet: http://www.mt.com/autochemWorldwide service

www.mt.com/iCareFor more information

iCare Software Maintenance includes all major and minor upgrades and maintenance releases for Instrument or Office versions of our iC software products, as well as priority telephone and email support. As an active iCare subscriber, you will also be eligible for special offers and discounts on related products and services.

iCare is a subscription service that is renewed on an annual basis. Though a hardware maintenance contract is not required to purchase iCare software maintenance, having both maximizes your benefits.

Why is it important to use the latest version of iC software?

There are many reasons why it is important to stay current with our latest versions of software:

New features and modules are constantly being added `based on customer feedback and industry trends

Usability improvements and added capabilities help -you save time and get the most out of your instrument

Compatibility with new intelligent D2i modules -enables you to convert information-rich data into valuable knowledge

Newer versions provide better connectivity with other `applications

Connections between iC software and third party tools -are constantly expanding

Seamless integration across the iC software product -family is also improved with each new major release

METTLER TOLEDO support resources will be focused `on supporting the most recent software versions

Our software support and field personnel (Technical -Application Consultants and Field Service Engineers) focus their support on the two most recent versions of each software product

Save money on future upgrades by joining the `program at today’s prices

iCare subscriptions make software maintenance -a predictable expense that can be planned and budgeted. More importantly, iCare reduces your total cost of ownership while increasing user productivity.

Global ResourcesOur global resources ensure valuable support is available where and when you need it.

Local Field ServiceA network of trained engineersensures fast and reliableaccess to service.

Depot RepairRepairs can be performed in one of our specially equipped and staffed facilities.

Logistics HubsStrategically located hubs ensure you receive the parts you need – when you need them.

Service XXLThe most comprehensive range of services offered on a global level, combines knowledge and experience to help you maintain equipment and software within specifications while optimizing uptime. Service support is provided by a dedicated team of engineers who combine hundreds of years of field experience in the life sciences and chemical industries. This team of trained and certified engineers allows us to provide fast, onsite diagnosis and repair.

To see the complete range of our hardware and software service offerings visit www.mt.com/ServiceXXL

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