HIGHLIGHTS OF INTRODUCTION

DEFINITION OF INTERPERSONAL COMMUNICATION (FUJISHIN)

ROLE OF INTIMACY IN INTERPERSONAL COMMUNICATION (CONTINUUM)THE COMMUNICATION MODEL

PRINCIPLES OF COMMUNICATION

INTERPERSONAL COMMUNICATION

CHAPTER THREE: PERCEPTION-SEEING THE BEST IN OTHERS

YOUR ABILITY TO COMMUNICATE EFFECTIVELY AND BUILD BRIDGES TO OTHERS

IS LARGELY DEPENDENT ON YOUR PERCEPTION OF OTHERS AND YOURSELF

WHAT IS THE POINT OF THIS CHAPTER? WHY IS IT IN THETEXTBOOK?

HOW WE MAKE SENSE OF THINGS IS THE BEGINNING OF SHARING INFORMATION WITH

OTHERS-COMMUNICATION.

THIS CHAPTER DEALS WITH THE “SHARED MEANING”

ASPECT OF OUR DEFINITION OF “COMMUNICATION”.

  WE INTERPRET AND

ATTRIBUTE MEANING TO EXPERIENCES, THEN SHARE

IT. 

PREVIEW: DEFINITION OF PERCEPTION

THE PROCESS OF PERCEPTION FACTORS THAT INFLUENCE PERCEPTION INCREASING ACCURACY OF PERCEPTION

SELF CONCEPT

THE DEFINITION OF PERCEPTION

PERCEPTION-DESCARTES

WHAT IS INTERPERSONAL PERCEPTION?

THE PROCESS OF SENSING, ORGANIZING, AND INTERPRETING

THE MANY STIMULI THAT SHOWER OUR SENSES EVERY

MOMENT WE ARE ALIVE.-FUJISHIN

PERCEPTION CAN BE VIEWED AS A

PROCESS

THE PROCESS OF PERCEPTION:

 SENSING ORGANIZING INTERPRETING

THE PROCESS OF INTERPERSONAL PERCEPTION:

1. I MEET SOMEONE

2. I SENSE INFORMATION ABOUT THEM

3. I ORGANIZE THE INFORMATION

4. I INTERPRET THE INFORMATION

(MILITARY UNIFORM, “MOM” TATTOO, HOMETOWN)

(SOLDIER FROM ARKANSAS)

(HONEST, TRUSTWORTHY)

STAGE 1: SENSING

 SELECTIVE PERCEPTION-

CHOOSING WHICH STIMULI, FROM HUNDREDS YOU WILL

FOCUS ON AT ANY GIVEN MOMENT

STAGE 1: SELECTING

THIN SLICING:   

OBSERVING A SMALL SAMPLE OF SOMEONE'S

BEHAVIOR AND THEN MAKING A GENERALIZATION ABOUT WHAT THE PERSON

IS LIKE, BASED ON THE SAMPLE.

-BEEBE, BEEBE, & REDMOND

EXAMPLE OF THIN SLICING:

PATIENTS LESS LIKELY TO SUE DOCTORS WHOLISTEN, RESPOND POSITIVELY, AND EMPATHIZE

SOURCE: MALCOLM GLADWELL, BLINK: THE POWER OF THINKING WITHOUT THINKING

STAGE 2: ORGANIZING

PROXIMITY

CLOSURE

SIMILARITY

CONTRAST

STAGE 2: ORGANIZING

PROXIMITY: 

ORGANIZING OBJECTS OR EVENTS INTO ONE UNIT BASED ON HOW

CLOSE THEY ARE

STAGE 2: ORGANIZING

CLOSURE: 

CATEGORIZE AN INCOMPLETE MESSAGE

AS A COMPLETE WHOLE.

STAGE 2: ORGANIZING

SIMILARITY: 

GROUPING THINGS THAT ARE ALIKE TOGETHER.

(CAN LEAD TO STEREOTYPES)

STEREOTYPES

YOU'RE TRAPPED IN A ROOM WITH A TIGER, A RATTLESNAKE AND A LAWYER. YOU HAVE

A GUN WITH TWO BULLETS. WHAT

SHOULD YOU DO?

STEREOTYPES

A: SHOOT THE LAWYER…

…TWICE.

STAGE 2: ORGANIZING

CONTRAST: 

PLACING THINGS THAT APPEAR TO BE

DIFFERENT IN SEPARATE CATEGORIES

RELATIONAL HISTORYEXPECTATIONS OF OTHER PERSON

KNOWLEDGE OF SELF

FACTORS THAT INFLUENCE INTERPRETATION

FACTORS THAT INFLUENCE

PERCEPTION

FACTORS THAT INFLUENCE PERCEPTION

MAINTAIN EQUIVALENT POSITION TO YOUR

PARTNER 

POSITION IN SPACE

FACTORS THAT INFLUENCE PERCEPTION

PHYSICAL AND SENSORY DISABILITIES MAY

AFFECT COMMUNICATION AND

PERCEPTION 

PHYSICAL DIFFERENCES

FACTORS THAT INFLUENCE PERCEPTION

 YOUR FAMILY OF ORIGIN,

YOUR PERSONAL HISTORY, YOUR

EDUCATION AND YOUR CULTURE CAN ALL

INFLUENCE PERCEPTION

PAST EXPERIENCE

FACTOR THAT INFLUENCE PERCEPTION

WHAT YOU THINK OR ANTICIPATE WILL

HAPPEN IN THE FUTURE AND CAN INFLUENCE

PRESENT PERCEPTIONS 

EXPECTATIONS

"WHAT YOU SEE AND WHAT YOU HEAR

DEPENDS A GOOD DEAL ON WHERE YOU ARE STANDING. IT ALSO DEPENDS ON WHAT

SORT OF PERSON YOU ARE."

 -C.S. LEWIS 

 

INCREASING ACCURACY OF PERCEPTIONS

INCREASING ACCURACY TO PERCEPTION

BE AWARE OF YOUR LIMITATIONS

 A COMMON

MISUNDERSTANDING IS THAT OUR PERCEPTION OF

THE WORLD IS OTHERS’ PERCEPTIONS OF THE

WORLD

INCREASING ACCURACY TO PERCEPTION

PERCEPTION CHECKING IS THE PROCESS WHEREBY YOU CHECK

YOUR PERCEPTION WITH THE PERCEPTION OF ANOTHER PERSON

PERCEPTION CHECKING  

INCREASING ACCURACY TO PERCEPTION

OBSERVATION-WHAT YOU SAW HEARD OR SMELLED (TWO PEOPLE HUGGING)

INFERENCE-PERSONAL CONCLUSION OR JUDGMENT (THEY ARE IN LOVE)

DISTINGUISHING INFERENCE FROM OBSERVATION

SELF CONCEPT

"We do not deal much in facts when we are

contemplating ourselves.“-Mark Twain

SELF CONCEPT: “ SUM TOTAL OF YOUR PERCEPTIONS REGARDING YOUR PHYSICAL FEATURES, CULTURAL BACKGROUND, EMOTIONAL STATES, ROLES, TALENTS, BELIEFS, VALUES, LIKS AND DISLIKES, ACHIEVEMENTS AND FAILURES.”-FUJISHIN

WHY DOES ALL THIS MATTER TO INTERPERSONAL COMMUNICATIONAL?

WHO YOU THINK YOUARE DETERMINES TO A GREAT EXTENT HOW

YOU WILL COMMUNICATEWITH OTHERS

OR PUT ANOTHER WAY:

 ALL OF OUR

COMMUNICATION STARTS WITH US

AND WHO WE BELIEVE

OURSELVES TO BE.

THE "LOOKING GLASS SELF“-

REFLECTED APPRAISAL

 YOU DEVELOP SELF CONCEPT BY HOW

OTHERS RESPOND TO YOU

 CHARLES HORTON COOLEY

HOW CONCEPT DEVELOPS: SOCIAL

COMPARISON  

I MEASURE MYSELF TO OTHERS TO JUDGE THE WORTH OF WHAT I DO

UPWARD SOCIAL COMPARISON: I COMPARE

MYSELF TO OTHERS I DEEM TO BE BETTER THAN ME IN A

GIVEN AREA. 

DOWNWARD SOCIAL COMPARISON: I COMPARE

MYSELF TO OTHERS I DEEM TO BE INFERIOR TO ME IN A

GIVEN AREA . USUALLY DONE IN AN EFFORT TO ENHANCE

SELF ESTEEM.  

SEE ERIC BERNE'S LIFE POSITIONS

PERSONAL CONSTRUCTION- FACEWORK:

FACE: "A PERSON'S POSITIVE PERCEPTION OF HIMSELF."-BEEBE, BEEBE, & REDMOND FACEWORK: " USING COMMUNICATION TO MAINTAIN YOUR OWN FACE OR TO SUPPORT OR CHALLENGE SOMEONE ELSE'S."-Ibid WE PROJECT OUR OWN FACE TO PUT FORWARD A POSITVE IMAGE. WE MAY HELP OTHERS PROTECT THEIR FACE.

THREE SELF CONCEPT GUIDELINES

THREE SELF CONCEPT GUIDELINES

UNPLUG THE WORLD (ELECTRONICALLY)

THREE SELF CONCEPT GUIDELINES

TUNE INTO THE PEOPLE NEAR YOU AT THE MOMENT

THREE SELF CONCEPT GUIDELINES

 ACTUALLY CONNECT TO THE PEOPLE NEAR YOUR THROUGH FACE TO FACE

COMMUNICATION

FINAL THOUGHT: "People measure their esteem of each other by what each other has and not by what each is...nothing can bring you peace but yourself." -Ralph Waldo Emerson

SUMMARY: DEFINITION OF PERCEPTION

THE PROCESS OF PERCEPTION FACTORS THAT INFLUENCE PERCEPTION INCREASING ACCURACY OF PERCEPTION

SELF CONCEPT