ibm workload automation all the ways to interact with the ibm rome lab flora tramontano domenico...

IBM Workload Automation

All the ways to interact with the IBM Rome Lab

Flora TramontanoDomenico D’Alterio

© 2013 IBM Corporation2

Did you know?

The whole IBM Workload Automation team resides in Rome:

- Development

- Test and Verification

- Information Development

- L3

- Managers

- Chief Architect

- Poduct Managers

The whole IBM Workload Automation team resides in Rome:

- Development

- Test and Verification

- Information Development

- L3

- Managers

- Chief Architect

- Poduct Managers


What would you like to talk about?

Your current projects


• Consultative dialog• Ask the experts• Forums & Community

Your future projects


• Request for Enhancements• Transparent Development• Beta program• Design Thinking • Future strategy

OtherOther

• Lab Advocate• Lab Advocate









OtherOther

• Lab Advocate


Looking for a consultative dialog?

What’s the best IBM Workload Automation configuration for my

environment?

I’ve deeply customized my Workload Automation

environment. Is that an optimal deployment?

Can you show me a live demo of the

Dynamic Workload Console?

Can you share with me your future strategy? I’d like to be sure it aligns

with our internal strategy.

IBM Client Center RomeIBM Client Center Rome

YOU

IBM Team


Looking for a consultative dialog?• Dialog with IBM technical / executive leadership from Rome Lab

− Product Development, Product Management − Distinguished Engineers, Senior Technical Staff Members, Architects− IBM Executives

• Ask for Solution Showcases (live demos on production environment)− IBM Workload Automation− ... and not only that!

• Key Areas of expertise− Rational/Devops− Cloud & Smarter Infrastructure (aka Tivoli)− Security− WebSphere− Information Management

• Format:− Presentations, Demos, Round Tables, Lab Tours



Meet us at IBM Client Center Rome!

IBM Client Center Rome – Business Card

• Colocated with the Rome Software Development Lab• WorldWide responsibility – to better serve our Clients• Our facilites are optimized to host local and remote briefings

− 1100 mq− 3 Briefing Rooms− 2 Catering/Dining Areas− 3 Quiet/Phone/Multifunction space− HD videoconferencing− Digital Signage− Technology Showcase− Multimedia Experience

• Our services are completely free of charge



Stefano Proietti Rome EBC Director [email protected]

Peter Dardarananda Rome EBC Manager [email protected]

Elena Venditti Briefing Coordinator [email protected]

Albena Carlizza Briefing Consultant [email protected]

Antonella Paldera Briefing Consultant [email protected]

Cristiano Colantuono Briefing Consultant [email protected]

Daniela Pellegrino Briefing Consultant [email protected]

Michela Suriano Briefing Consultant [email protected]

Raffaella Tonellii Briefing Consultant [email protected]

The Team

For more information visit our wiki:https://w3-connections.ibm.com/wikis/home?lang=en#/wiki/Rome%20Software%20Executive%20Briefing%20Center

How to reach out



Looking for just 1-hour consultative call?

I’m going to upgrade to the latest version. What should I know

about?

I’m in the middle of an upgrade / deployment of new features. Can

you help me with some details?

How to activate / configure / tailor new

features? Any best practices I should be

aware of?

TWS Enablement Team

YOU

Ask the ExpertsAsk the Experts


Ask the experts!

Contact:

• Reserve a slot for a web-conference call with the Rome Software Development Lab

• Reserve a slot for a web-conference call with the Rome Software Development Lab

TWS Enablement team [email protected] Enablement team [email protected]

Ask the ExpertsAsk the Experts


Need to ask for a spot question?Use the IBM Wokload Automation Forum to ask your questions!

• Requires IBM DeveloperWorks account

Use the IBM Wokload Automation Forum to ask your questions!• Requires IBM DeveloperWorks account

Technical information newslettersTechnical information newsletters

• News• Latest Tecnotes and FAQ• Most recent APARs• Latest Downloads and Fixes• Education and training• Forums and Wiki

• News• Latest Tecnotes and FAQ• Most recent APARs• Latest Downloads and Fixes• Education and training• Forums and Wiki

Visit also:Visit also:

• Includes Blogs, Wikis, Forums• Includes Blogs, Wikis, Forums

Link to ForumsLink to Forums

Link to NewsLettersLink to NewsLettersLink to SMCLink to SMC









OtherOther



Interested in a Request for Enhancements?

Enter the Request For Enhancements (RFE) community:

http://www.ibm.com/developerworks/rfe/tivoli/

• Search• View• Comment (like)• Vote• Submit• Track

Enter the Request For Enhancements (RFE) community:

http://www.ibm.com/developerworks/rfe/tivoli/

• Search• View• Comment (like)• Vote• Submit• Track

Request for EnhancementsRequest for Enhancements


90 days

30 days

Submitted

Declined

In Open Source

Under Consideration

Info Provided

Info Not Provided

Defect

Duplicate

Uncommitted Candidate

Plan for Future Release

Delivered

Need More Info

GA

1 year

Green – final stateBlue – interim stateRed – expected response time

How the RFE process works



Want to learn and influence next release Dev?Join the IBM Workload Automation Transparent Development Program!


Join the IBM Workload Automation Transparent Development Program!• Requires IBM DeveloperWorks account

You decide how much time to invest in it!• Join Transparent Development sessions (1-hour web meeting)

• Look at videos around next version features (available on Service Engage)

• Provide your feedback here

You decide how much time to invest in it!• Join Transparent Development sessions (1-hour web meeting)

• Look at videos around next version features (available on Service Engage)

• Provide your feedback here

If you want to be notified about Transparent Development sessions, just drop an email to [email protected] you want to be notified about Transparent Development sessions, just drop an email to [email protected]

Transparent Development ProgramTransparent Development Program

Link to Transparent DevelopmentLink to Transparent Development


Want to learn and influence next release Dev?Participate to the Beta Testing Program!Participate to the Beta Testing Program!

Download the code at the following link:https://ibm.biz/BdEzfj

Download the code at the following link:https://ibm.biz/BdEzfj

Provide your feedback in the Beta Forum: https://ibm.biz/BdFEpTProvide your feedback in the Beta Forum: https://ibm.biz/BdFEpT

First Beta drop for TWSd available since November:First Beta drop for TWSd available since November:

Transparent Development ProgramTransparent Development Program

Second Beta drop for TWSd will be available in December

First Beta drop for TWSz will be available in January

Second Beta drop for TWSd will be available in December

First Beta drop for TWSz will be available in January


Design your products with us!

Design must reflect the practical and aesthetic in business but... good design must primarily serve people

- Thomas J. Watson

Design must reflect the practical and aesthetic in business but... good design must primarily serve people

- Thomas J. Watson

WHAT IS IBM DESIGN THINKING?

“The simplest description of this development (is) metamorphosis: from features-first to user-first.”

- Phil Gilbert, GM, IBM Design

Design ThinkingDesign Thinking


Understand the problem that you’re trying to solve- Design as-is scenarios- Deploy empathy- Contextual inquiry- Survey- User activity- On-site observation

Understand the problem that you’re trying to solve- Design as-is scenarios- Deploy empathy- Contextual inquiry- Survey- User activity- On-site observation

Generate design concepts- Design to-be scenarios

- User-centric language- Diverge and converge thinking

Generate design concepts- Design to-be scenarios

- User-centric language- Diverge and converge thinking


Create through-away artifacts to get to decision quickly- Navigation flows

- Many possible wireframes for each screend converge thinking

Create through-away artifacts to get to decision quickly- Navigation flows

- Many possible wireframes for each screend converge thinking

Test your prototype, build it differently, test it again- Test with Sponsor Users

Test your prototype, build it differently, test it again- Test with Sponsor Users

Hills = Problems and outcomes for users

Hills = Problems and outcomes for users

Sponsor Users = help design experiences

Sponsor Users = help design experiences

Playbacks = events to align team, stakeholders, and clients around the user value we will deliver

Playbacks = events to align team, stakeholders, and clients around the user value we will deliver



Timeline and risk levelrepresentation

Global deadline

Remedial actions

Additional columninformation

Troubleshootinginformation


Examples of design artifacts for “Predictive” capabilityExamples of design artifacts for “Predictive” capability



It is Fast: remove the time and resource inhibitors.

It is Simple: we provide you with a ready environment,

And finally: IBM Service EngageConnect on IBM Service Engage Workload Automation to try new features!


Connect on IBM Service Engage Workload Automation to try new features!• Requires IBM DeveloperWorks account

IBM Service EngageIBM Service EngageLink to IBM Service EngageLink to IBM Service Engage









OtherOther



IBM’s Software Group Advocate Program provides a unique opportunity for our clients to have a fast path inside the lab organization through a long-term strategic relationship with our technical, management and executive

leaders

Advocate Goals: • Enhance the client’s knowledge of Software’s offerings

and strategies and how they may help their business grow

• Provide client-interfacing professionals and the client a fast path to the best technical experts across the business units

• Proactively broaden their own understanding of the client’s environment, requirements, and challenges developing a trusted partnership with the client and providing greater value

• Provide a voice for the client into the technical community

• Communicate (email, teleconference) regularly with the client and client-interfacing professionals

Lab Advocate

FACILITATE THE FLOW OF INFORMATION BETWEEN SOFTWARE’S

DEVELOPMENT LABS AND THE CLIENT AND IBM ACCOUNT TEAM

Lab AdvocateLab Advocate


• A remote SE program• A pre-sales support offering• An alternative to IBM fee service offerings• A non-commission sales job• A critical situation manager• A requirements solicitor

Advocates are not:

*Advocates do not circumvent the normal service or support processes.*

Lab AdvocateLab Advocate


RFE results: exampleTWSd RFE (# 185) processed in June-Dec ‘13

7972%

11%

55%

2422%

TWS for z/OS RFE Closed in 1 Year (109), up to October 2014

Breakdown by closure type

Rejected

Defect

Duplicate

Delivered

TWSz RFE (#109) processed in Oct ’13 – Oct ’14


ibm workload automation all the ways to interact with the ibm rome lab flora tramontano domenico...

Documents

ibm corporation

ibm team slide

ibm workload automation

architects ibm executives

rome lab product development

lab advocate slide

briefing rooms

future projects request