ibm services story

10
IBM Site and Facilities Services Where information technology and the building meet IBM Global Services © 2009 IBM Corporation IBM Site and Facilities, Server, And Storage Services December 2009 .

Upload: kclutch71

Post on 18-Nov-2014

1.911 views

Category:

Documents


0 download

DESCRIPTION

 

TRANSCRIPT

Page 1: Ibm Services Story

IBM Site and Facilities Services Where information technology and the building meet

IBM Global Services

© 2009 IBM Corporation

IBM Site and Facilities, Server, And Storage Services

December 2009.

Page 2: Ibm Services Story

IBM Global Services © 2009 IBM Corporation

IBM Site and Facilities Services

Agenda

IBM Services Portfolio

IBM Site and Facilities Services

IBM Server Services

IBM Storage Services

Page 3: Ibm Services Story

IBM Global Services

© 2008 IBM CorporationPage 3

Global Technology Services consists of Service Product Lines Global Technology Services consists of Service Product Lines (SPLs) that address the breadth (SPLs) that address the breadth of our clients’ IT needsof our clients’ IT needs

Design, implement, and manage networking environments/applications optimized for anytime/ anywhere integrated communications. Includes physical security – video surveillance

Provide single assess/plan capability, roadmap, and technical design for client IT environment, infrastructure, service management

Support the end user environment across the lifecycle for all end user devices. Deployment services

Enable business and IT availability and continuity, for both normal day-to-day and unusual/crisis operations

Optimize IT server capacity, cost, and integrity across the lifecycle –in both data centers and the field

Offer client services related to middleware infrastructure to unlock business potential

Help clients manage their data center and IT facilities, from plan and build out to consolidate and upgrade

Address storage and data needs from end to end, to optimize assets across the lifecycle

A portfolio of support services from product maintenance through solution support to maintain and improve the availability of client IT infrastructure.

Integrated Communications

IT Strategy and Architecture End User

Business Continuity and

Resiliency

Middleware

Infrastructure Management / Data Center Services:Storage and Data, Server, Site and Facilities

Maintenance and Technical Support

Help safeguard client information assets, anticipate future risks, and respond

Security

Page 4: Ibm Services Story

IBM Global Services

© 2008 IBM CorporationPage 4

IBM Site and Facilities Services PortfolioIBM Site and Facilities Services Portfolio

The IBM site and facilities services service product line provides expertise to assist clients with evaluating, designing, implementing and managing their IT infrastructure and physical environments. The services include:

IBM Data Center and Facilities Strategy Services -- builds on an IBM consulting methodology that determines the capacity, availability and security requirements of the client's data center facility. Through this service, we help clients mitigate operational risk, enable business continuity and align IT with business requirements, as well as help address compliance with regulatory mandates and privacy laws.

IBM IT Facilities Assessment, Design and Construction Services -- enables the creation of stable, security-rich, future-ready data centers and enterprise command center facilities. The risk and complexity associated with building a new data center or updating a facility can be minimized by capitalizing on our project experience -- experience we've acquired by building literally hundreds of data centers that we rely on every day, in addition to the long list of projects we’ve executed for clients around the globe.

IBM IT Facilities Consolidation and Relocation Services -- leverages IBM methodology and extensive, hands-on experience to help clients make optimal investments that deliver availability, scalability, recoverability and agility throughout their data center transitions. Our approach enables clients to minimize the inherent risk and complexity associated with migrations of their data center environments while planning for the future.

IBM Specialized Facilities Services -- includes the IT and industry knowledge essential for project design and integration relevant to intelligent building and green building construction, as well as factory automation, clean room, trading room and facility management control systems. Specialized Facilities Services provides advanced solutions and products in IT hardware, networks, control systems and subsystems. Solutions can provide global and regional support infrastructures for multinational clients.

Page 5: Ibm Services Story

IBM Global Services © 2009 IBM Corporation

IBM Site and Facilities Services

A decade of managing 8M square feet of data centers around the world

IBM Strategic Delivery ModelIBM Metrics 1997 Today

CIOs 128 1

Host data centers 155 7

Web hosting centers 80 5

Network 31 1

Applications 15,000 4,700GlobalResources

Strategic IGA Location

Strategic Web Locationfor IGA

Ethernet & Power9 Networks

TEC

HN

OLO

GY

Plus . . . Deep experience in helping our clients’ data center challenges Significant services deployment capability: over 3,300 resources for server, storage and data centers Global breadth: built >30M square feet of data centers; top 5 Chinese banks; India and Egypt

telecomm Leverage experience from managing and deploying over 200,000 servers in over 400 centers

IBM data center global expertise

Page 6: Ibm Services Story

IBM Global Services

© 2008 IBM CorporationPage 6

IBM Server Services PortfolioIBM Server Services Portfolio

IBM Server Optimization and Integration Services -- helping clients optimize their computing environments to reduce IT infrastructure complexity, reduce energy consumption and operational management costs, while increasing availability and adaptability to facilitate business growth and change. Key services include: Server consulting and technology assessments Server architecture, design and planning Server consolidation and virtualization Server high availability solutions for System z and Open Systems.

IBM Server Managed Services -- a modular set of remote and on-site services that provide clients with the skills, expertise, processes, tools and methodologies needed to help optimize the management of their server environments -- without requiring significant up-front investments or major transformation of their server environment. Key services include: Remote managed infrastructure Enterprise servers (custom management options).

IBM Server Product Services -- helping clients shorten the time required to plan, implement and deploy new servers and software, so they can adopt new technology more quickly and speed their return on investment. Services are available for IBM Power Systems, including IBM System i TM and IBM System p TM; IBM System x TM , IBM System z TM servers, non-IBM servers, and Linux and Microsoft? operating systems. Specific offerings include: IBM implementation services IBM migration services.

Page 7: Ibm Services Story

© 2009 IBM Corporation

IBM Integrated Technology Services

For IBM Internal Use Only

IBM’s Differentiators for Server Optimization Differentiators:Proven Experience: Experience with large-

scale migration and consolidations (20+ years, 50+ per year)

Integrated & repeatable expertise, processes, and automated tools

Comprehensive Solutions: Based upon deep expertise in applications, infrastructure, facilities, network and other interdependent domains.

Automated Tools: Labor reduction, speed of execution, more optimized target environment

Global Solution Delivery: Global Resources with common method, tools, and processes

Collaborative Approach

Benefits to Client:

Enabled IBM to refine expertise, process, and tools

Speed, reliability, and increased optimization through:

– Concurrent optimization across server, storage, facilities, applications and other dependencies

– Automation of data collection, design, and implementation

• Data collection automation for more specific identification of interdependencies

• Design to consider additional scenarios in shorter period of time for more optimization

– Common methods for US-based and off-shore resources

Leverage Client’s expertise and resources

CVM: Explore

Page 8: Ibm Services Story

IBM Global Services

© 2008 IBM CorporationPage 8

IBM Storage and Data Services PortfolioIBM Storage and Data Services Portfolio

The IBM storage and data services service product line addresses your clients' storage and data needs from end to end-- from assessment and planning to design, implementation and management.

IBM Storage Optimization and Integration Services-- helping clients reduce complexity, optimize performance and manage growth by creating cost-effective, highly utilized, scalable and resilient storage infrastructures.

IBM Information Lifecycle Management Services-- helping companies gain more value from their information by managing it from creation through disposal on a more efficient storage infrastructure.

IBM Data Mobility Services-- Helping clients reduce costs, minimize downtime, and satisfy critical SLA mandates by providing a simple and unified approach to moving data on-line; regardless of distance, server platform or storage array vendor.

IBM Storage and Data Product Services-- helping clients reduce project risk, speed deployment and use key product functionality effectively by providing assistance with the planning, implementation and migration of storage- and data-related hardware and software products.

IBM Storage and Data Managed Services-- helping clients leverage the expertise, scale and pre-integrated, standard capabilities of a world-class services provider that can manage the storage environment on their behalf.

Page 9: Ibm Services Story

© 2009 IBM Corporation

IBM Integrated Technology Services

Payback Period

Savings impact

10%

50%

20%

30%

40%

4 - 6 7 - 12 13 - 18

Remote Managed Infrastructure Services20%, 6-12 months

Server & Storage Cross platform- Wintel, HP UX, AIX, zSeries Global Delivery

…Lower savings, longer payback

Higher savings, rapid payback…

Storage Optimization (Novus)30% or more, 3-12 mo

Assessments Consolidation & Virtualization Scale out File Services Charge-back models Public & private cloud computing implementations

Server consolidation & virtualization30-70%, 8-24 months

Proof of Concepts Assessments & Implementations Migrations, Install & De-install

(Softek)

Data Center Design & Consolidation50%, 12-18 months

Energy Efficiency Assessments Modular Data Center Implementations New Data Center Design &

Implementation Structured Cabling Design &

Implementation Command Center Assessments Relocation & consolidation (Softek)

Enabled by IBM Global Finance

Smarter Data Center Services: Generating savings with rapid ROI

Page 10: Ibm Services Story

© 2009 IBM Corporation