ibm i high availability at helpsystems

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IBM i High Availability at HelpSystemsIntroducing Robot HA, our newest addition to the Robot product line

HelpSystems Corporate Overview. All rights reserved.

YOUR PRESENTERS

Tom HuntingtonExecutive Vice President of Technical Solutions

HelpSystems

Kelly MalechaProduct Manager

HelpSystems

Steve FerrellSenior Software Engineer

HelpSystems


AGENDA

• Why IBM i High Availability Is Important

• Different Uses for Your High Availability Solution

• What to Replicate on IBM i

• Why You Should Test Role Swaps

• Benefits of Robot HA

• How to Maximize HelpSystems Services and Support


WHY HA?Disasters


WHY HA?Hardware


2016 ITIC SURVEY


2016 ITIC SURVEYWhich factors concern you most about downtime?


2016 ITIC SURVEY


This number increased by 2 percent from last year.

2016 IBM i MARKETPLACE SURVEYFrom HelpSystems


AGENDA








DIFFERENT WAYS TO USE HA

• HA with source/target systems separated by geographies

• Replication to secondary partition for backups

• System migration while production server is in use

• Distribute multiple copies of same data or objects to several servers

• Bi-directional HA

– i.e. both source and target are production and HA

• Business intelligence (BI) on target system

• Build test data


AGENDA








WHAT TO REPLICATE ON IBM i

Complete IBM i replication:

• Libraries• IFS directories• User profiles and authorization lists• Object authorities• System values and network attributes• Configuration and TCP/IP attributes• Spooled files and message queues


User profiles, authority, system values, libraries, IFS objects are meant to be fully replicated to the target server through remote journaling and object transfers

STANDARD REPLICATION SCENARIOOne-to-One


ADD FLEXIBILITY TO YOUR HA

1. Many-to-one

2. Object broadcast

3. Different library names

4. Only certain Libraries

5. Only certain Directories


AGENDA








WHY ROLE SWAPS?

• A backup is not a backup without testing

– Same logic applies with HA

• You want business continuity

• You want predictability and confidence in the process

• You can’t afford to be the next business in the news

• It is possible with IBM i, customers do this often


Source becomes target and target becomes source!

Production vs. HA

FULL ROLE SWAPWith Robot HA


TEST-WHILE-ACTIVE ROLE SWAPWith Robot HA


AGENDA








BENEFITS OF ROBOT HA

• Affordable

• Easy to install

• Even easier to configure

– Commands for configuration to your environment

• Self-healing

• Proven technology

• Integrates with other HelpSystems products

• World-class support and services


Live Demonstration

• Integration with Robot

• Quick tour of adding a library

• Quick tour of adding an IFS directory


AGENDA








• Discuss HA goals

• Understand source/target requirements

• Review application requirements

• Build an implementation plan

GETTING STARTED SERVICESfor Robot HA

• Make sure the product is installed

• Initialize environment

• Synchronize users

• Set up email support

• Start defining replication objects

• Start replication

• Verify synchronization

• Product menus and commands

• Monitoring

• Role swap preparation and procedures

Planning Discussion Installation and Basic Setup Basic Training

Additional services available for:

•Complex replication configuration

•Role swap assistance


CUSTOMER SERVICE IS A CORE VALUEHelpSystems is passionate about resolving problems and helping you get the most from your investment.

• We make every interaction a positive experience• 24/7 emergency support worldwide• 90% of support tickets are closed by the next day• Our support experts have vast experience• We do not use voicemail during business hours• Live chat is available via our website• We use web conferencing to troubleshoot• Our support team is dedicated to delivering

outstanding customer support

Toll free: 800-328-1000Phone: +1 952-933-0609

[email protected]/support


GET STARTED

24/7 business demands 24/7 system and application availability. When you’re ready to avoid downtime—be it planned or unplanned—Robot HA is the fastest, easiest, most affordable way to establish high availability at your organization.

Visit www.helpsystems.com/cta/demo-robot-ha-live or call 800-328-1000 to request a demo.


ANY QUESTIONS


THANK YOU FOR ATTENDING!

Contact Information

Website:www.helpsystems.com

Telephone:800-328-1000 sales+1 952-933-0609 support

Presenters: Tom Huntington, HelpSystems+1 [email protected]

mailto:[email protected]