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IBM China Research Laboratory

IBM Confidential | Internal Use Only © 2004 IBM Corporation

WebSphere Business Integration Monitor Technical Overview

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Manage

Interact Integrate

Transform

Model

Accelerate

ServiceOriented

Architecture

ProvenExperience

StandardsLeadership

Secure &Scaleable

SimpleIntegrated

Development

IBM Model / Monitor / Manage Delivers e-Business on-Demand

…you can, today, with IBM WebSphere Business Integration

Imagine that you could• describe a process

• graphically model it

• simulate the operations

• make iterative changes to optimize results…

…then rapidly deploy the process by • drawing relationships between data, people, systems and partners

• identify and mark key business indicators

• customize the solution for specific deployments

• test your process and make sure that it runs as expected…

…and, once in production, • watch your processes running in real time

• quickly respond to alerts

• make real-time decisions about process operations

• collect, analyze and compare operationalperformance against the simulation…

Common Framework

• Tooling

• Business Objects

• Adapter Framework

• Services oriented architecture

• Browser based GUIs



Business Integration Reference Architecture

Enterprise Applications and Data

Infrastructure Services

Application and Data Access Services

Business Application and Data Services

Business Performance Management Services

Development Platform

Partner Services

Enterprise Service Bus

WebSphere BI Modeler WebSphere Studio

DB2 Information Integrator

WebSphere BI Server

WebSphere BIServer Foundation

WebSphere Portal Server

WebSphere BI Connect

WebSphere Application Server

WBI Adapters DB2 II ClassicHATS

WBI Monitor

Process Services Information ServicesInteraction Services

Business App Services

Web Services Gateway WBI Event/Message BrokerWebSphere MQ



Agenda

Product Overview

Creating Business Measures

Integration Highlights

Product Directions



WBI Monitor Overview

Monitors Multiple Sources: Obtain process information from WebSphere MQWF, ICS, Message Broker and outside databases

No Coding Required: Business measures defined in WBI Workbench, then imported with process model into WBI Monitor directly, on-the-fly

Displays Process Performance: Track process performance in real-time

Decision-Making Tool: Base decisions on performance data and resolve issues proactively

Delivers Continuous Feedback: Actual, real-time process information imported back into original process model

Notification System: Enables users to receive instant alerts based on process time, cost and process information

User-Defined Measures: View the process information you want to see

Security: Provides web-based, granular access control of users and groups



WBI Monitor Overview

WBI Monitor Databases

Collaborations

Message Flows

Data Sources:Data and audit trail of WebSphere MQ Workflow

Data and events from WebSphere Business Integration Message Broker V5 and WebSphere MQ Integrator Broker V2.1

Non-process business data from some external databases (DB2 & Oracle)

Real-time and historical information from WebSphere BI Server Collaborations (ICS)

WebSphere MQWF



Executive level view

Operational view

View alerts based on process performance

Define new or alter business measures for viewing



WBI Monitor – Business Dashboard

Provides a high-level, strategic view of the automated process Provides tactical problem solving on-the-fly for senior management Displays Business Measures defined in WBI Workbench Easily add/remove Business Measures without any IT coding



WBI Monitor – Breakdown Attributes

Non-numeric fields are available for breakdown

analysis



WBI Monitor – Workflow Dashboard

Provides an operation console of automated business process Enables users to perform administrative and corrective actions (suspending,

reassigning, etc.) on in-flight work items Enhanced alert system creates WBI Monitor Notifications, e-mails and/or

corrective process instance instantiations



WBI Monitor – Actual Values

WBI Modeler

Select processes & timeframe

Analyze & compare actuals from model imported from the Monitor



Manage

Compose monitor and manage elements into overall workplace

Portlets provided for process status, alert notification, statistical analysis

Exploit partnerships with reporting vendors for historical analysis portlets

Provide starting point template with reusable visual elements – charting, productivity components, visualization

Process-based monitoring example of a business activity workplace.

Business Activity Workplaces Available Portlets

1. Business Dashboard

2. Workflow Dashboard

3. Process Diagram portlet

4. Notification



Agenda

Product Overview



Product Directions



Step 1: Define Data to be Evaluated

Applies to WebSphere MQ Workflow only

Users are provided 14 pre-defined metrics

Users can define any custom metrics desired, based on the data elements in the workflow process

Select the data field and provide the desired name

As long as the data item is captured in process (entered by person or obtained from system) it can be monitored and alarms can be triggered



Step 2: Create Expressions (If Desired)

Simple Business Measures display any data from the process in real-time

Expressions cause metrics to be evaluated prior to displaying information

In this case, Total_Cost data field is being compared to Total_Budget



Step 3: Define Location to Capture Information

User selects what step in the process the Metric (or data) will be captured

Process steps are provided in the ‘Name’ drop-down box

PROCESS_START and PROCESS_END are pre-defined locations



Step 4: Define Notifications

User indicates what type of notification is desired

e-mail

and/or monitor alarm

workflow process instance

Criteria is defined to determine who receives the notification



Step 5: Define Notification Message

Create the template that will provide necessary e-mail and/or monitor information in the message

It is possible to include specific data fields information in the message body

XML file is created by WBI Workbench modeling tool. This file is imported into WBI Monitor to ‘program’ what information to capture

NO coding is required



Agenda

Value Proposition

Product Overview



Product Directions



WBI Workbench - Monitor integration

WBI Workbench exports business measures to WBI Monitor prior to production

WBI Monitor exports real performance data back into WBI Workbench

WMQ Workflow

WBI Workbench converts process models into FDL (Flow Definition Language) so it can be exported directly to WebSphere MQ Workflow

Provides workflow validation for your process models for compatibility with WebSphere MQ Workflow

WBIMB

WBI Workbench creates artifacts (XSD) used to create broker message set

Monitors broker message flows using the Emitter Node (broker SupportPac)

WBI Workbench / Monitor – Integration Highlights - I



WBI Workbench / Monitor – Integration Highlights - II

WICS

WBI Workbench represents a WICS collaboration with a special node type in the process model

WBI Workbench, when used with System Manager, can drill into a Collaboration Node and open the WICS Process (collaboration) Designer

Monitor WICS collaborations (under WMQWF control, or standalone)

Rational Tools

WBI Workbench can import/export data to Rose, export to XDE

Other sources

Database metrics from bases can now be monitored as business measures included with existing processes



Represent MB Message Flows using the WMQI Task Node in the process model

Export XSD from WBI Workbench used to create broker message set

Import XSD from WBI Workbench into WBI Message Broker

ESQL is modified so that business measure information is placed in the messages

Modify message flows adding:

Emitter Node (SupportPac IB01) to the flows to be monitored (provides connection to Monitor database)

Pairs of Compute nodes to flows to be monitored (ESQL in compute nodes is modified to create business measure information)

Import XML file from broker message flows using the new Emitter Node (broker supportpac)

WBI Monitor – WBI Message Broker Integration Steps



WBI Workbench – Message Broker Integration



Modeler

In/out

Data StructureXSD

Import

Export

MRM

WBI Workbench – Monitor Broker Integration

Emitter Node – Broker Supportpac IB01

Events

WBI Monitor

Events are outside the scope of any message flow transaction, so they are written whether the message flow executes successfully or not

No effect on msg processing, absorbs any exceptions

The event record contains any business process data you choose, the structure of which is defined in modeler, and some predefined information

Monitor DatabaseEN

Compute Nodes

Emitter Node

Other Nodes

Broker Tooling

WMQI TASK



WBI Workbench – WBI Message Broker Example



WBI Workbench represents a WICS collaboration with a special node type in the process model, this representation is carried through to WBI Monitor

Monitor WICS collaborations (under WMQWF control, or standalone)

Modeler is used to represent the process model in either case

For monitoring Collaborations outside WMQWF control, a new utility is provided (Auditing Utility determines which collaborations send events to WBI Monitor)

User defined business measures are not displayed for collaboration tasks or groups

WBI Monitor – WICS Integration



WBI Monitor – WICS Integration

In the Workflow Dashboard:

Admin Actions, Cost and Description columns in Process Instance table are NOT displayed, as they do not apply to Collaborations, nor can they be selected in the Business Measures page

Transfer, Assigned Employees and Cost columns in the Activity Instances table are not displayed, and cannot be selected in the Select columns page

In the Business Dashboard:

Average cost pre-defined business measure does not appear

The Organization Unit/User selection option is disabled

The main organization will be selected by default, and no sub organizations can be selected



Define System Manager processes and collaborations using WBI Workbench and export Install WBI Monitor with WICS as one of the selected flow engines Reconfigure the Flow Monitoring Service in WICS to emit events to the WBI Monitor Database Load the process model (XML version) into the Audit Utility Use the Audit Utility to define which Collaborations are enabled for monitoring Specify the imported processes to monitor in WBI Monitor

WBI Monitor – WICS Integration Steps

Monitor DB



WBI Monitor – WICS Integration Example



Consider the an existing process where the values from a database query could be monitored and provide additional benefit to a workflow or business dashboard

This database query will be seen in monitor as another business measure (actually a database metric surfaced as a business measure )

Like other business measures, locations and conditions can be specified in conjunction with the database metric

WBI Monitor – Database Integration



WBI Monitor – Database Integration Steps

Determine the process in which the database query will be used (database metrics only have meaning to WBI Monitor as they exist in the context of an existing process)

Define a new database metric, from the Monitor Admin – Database Metrics Configuration panel

Name

DataSource (a database defined to WAS, accessible via JNDI name)

Query (static or variable type query)

Define a new Business Measure that uses this database metric Select & view this Business Measure as any other in the WBI

Monitor



WBI Monitor – Database Integration Example



WebSphere BI Monitor – Summary Points

Powerful tool for determining & tracking process performance

Respond to variations in process performance by redirecting, adjusting, and stopping process flows dynamically

Delivers continuous feedback based on real-time data

Define, display alerts based on process data and take immediate corrective action

Allows process based decision-making

User-defined measures and views

Supports continuous improvement by moving real performance data into Modeler for iterative process analysis and simulation



Agenda

Value Proposition

Product Overview



Product Directions ( IBM CONFIDENTIAL )



IT Observation

Supporting InfrastructureCEI, Correlation Engine, Event Store

ModelModel

Business Observation

MonitorMonitor

WBI Monitor 5.1 Conceptual Understanding

MetadataFlow

TransformationAggregation

IBM CONFIDENTIAL



BPM: Business Level Modeling

Define Business

Operations Info Model:Define

Business Events & Other ArtifactsIndicate

Where & What Events to Emit

Organization Model

Operations Model

WBI Modeler

DefineBusiness Metrics

& KPIs

Indicate Events of Interest& Model Context

Observation Model

Policy Model

IBM CONFIDENTIAL



configure monitor

conceptual flows(may include event emitters)

statistics / historythresholds / limits

conceptualdocuments

listen to eventscarrying data for business metrics

state of monitored

entities

deploy event emitter configurations

WebSphereApplications

Enterprise Applications

(e.g. SAP)

Legacy SystemsWBI

InfrastructureWBI

Infrastructure

Correlation Engine

notify of business situations discovered

metric model

Event Bus

event emitter

event em

itter

event emitter

Shared Event Bus

Hardware

Operating Systems

Applications

event emitter

event em

itter

event emitter

Shared Event Bus

Hardware

Operating Systems

Applications

event emitter

event em

itter

event emitter

Correlation Engine

Model Manage

IBM CONFIDENTIAL



Business Activity Analysis & Reporting

Observation Manager

EventSelector

SituationDetector

(Condition)

SituationGenerator

(Conclusion)CBE

Event(s)

CBE Event(s)

Selected Events

Situation

Action Manager

Intelligent Notification

Business Activity Workplace Dashboards

Event Correspondence Engine

Dashboard Services

WBI Monitor Data Store

Context

BusinessActivity

Warehouse

Admin Console

ETL

Monitoring Contexts (Observation Model Instances)

Reference: WBI Monitor v.5.1 Architecture (SDD0)

Adaptive Action

Event Sources Customer Specific

Monitor Component

IBM ComponentWBI ICSWBI-MBMQWF WBISF Adapters ..Connect

IBM CONFIDENTIAL



For More Information

WBI Monitor http://www-3.ibm.com/software/integration/wbimonitor/ http://swpi.boulder.ibm.com/smi.nsf/docs-us/ibmwebspherebusinessi

ntegrationmonitorversion4.2.4overview WebSphere Business Integration Monitor - Support - IBM SoftwareWBI Modeler http://www-3.ibm.com/software/integration/wbimodeler http://swpi.boulder.ibm.com/smi.nsf/docs-us/ibmwebspherebusinessi

ntegrationmodelerversion4.2.4overview WebSphere Business Integration Modeler - Support - IBM Software



Thank You

ibm china research laboratory ibm confidential | internal use only presentation subtitle: 20pt arial...

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