Ian McConnell, Programmes & Transformation Director, ScotRail Alliance

Cycling Scotland Conference

The ScotRail Alliance: Doing Things Differently

93m journeys/year, Connecting Scotland

93m passenger journeys and more than 2,300 train services a day

7,200 ScotRail Alliance staff, responsible for 358 stations, 2,800kms of track and assets

Our Vision

Connecting people with jobs 1

Connecting business with customers2

Connecting tourists with destinations3

Connecting communities with opportunities for growth and prosperity

4

Connecting Scotland

5 Key Principles for change agenda

2We improve what we do

Our people understand our business and our

teams work to continuously improve

what we do1Our customers

come firstWe listen to our

customers and our communities and we get better at delivering what

they value

3We are safe and

punctualThe punctuality of our

railway and the safety of our customers and our

colleagues is our most important daily priority 4

We are one teamWe make a difference

and we are better when we work together as One Team – we keep it simple and we go out of our way

to understand one another 5

We treat money as if it is our

ownWe find ways to be more

effective and we don’t like waste - every pound

is spent as if it is our own money

Cycling at Waverley: The Change In Practice

SHARED CYCLE ROUTE

Artist impressions

Our Cycle Strategy…Sets out our approach and what we want to achieve

Significantly more people will be travelling on foot, on bikes and public transport rather than by car (TS’s target of 10% of trips made by bike in 2020)

We will use international and local best practice, working with stakeholders to achieve common goals.

We will introduce better options for our customers– Smartcards and tickets are accepted across all modes of transport – There is readily available information about the entire door-to-door journey– Stations are easy to access and navigate through– More onward journeys options using bike-hire, local bus services & pre-bookable taxis

We are investing in cycling infrastructure and facilities

The Work in Progress

At least 10 in place by 2017

At least 3500 secure cycle spaces by 2018

The Work in Progress

At least 5 in place by 2018

Free and secure compound parking withmaintenance facilities & smart card access

plus

The Work in Progress

Fully staffed with sales, advice, maintenance

and hire options.

At least 3 in place by 2018

The Future: Working Together

Local partnerships delivering local solutions.

Working to have Bike & Go Part of Every Active Travel Hub•Kilmarnock •Ayr•Stirling

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We are committed to making this happen…..