ian berry - the right decisions, at the right time, by the right people
DESCRIPTION
At least 50% of the decisions made by business leaders are made for the wrong reasons, often by the wrong people. The negative impact on results of course is massive. This can all be changed for the better.TRANSCRIPT
The right decisions made at the right time
and by the right people
© Ian Berry 1990-2010
is a key tooptimum performance
© Ian Berry 1990-2010
At least half of the decisions made by
business people are not the best decisions that could be made!
© Ian Berry 1990-2010
From 2 decades of research by Dr Paul Nutt of Ohio State University and involving hundreds of organisations
3 key reasons why 50% of decisions fail
1) 1/3 driven by ego
From 2 decades of research by Dr Paul Nutt of Ohio State University and involving hundreds of organisations
2) nearly 2/3 of executives never explore alternatives
once they make up their mind
From 2 decades of research by Dr Paul Nutt of Ohio State University and involving hundreds of organisations
3) 80% of managers pushtheir decisions through by
persuasion or edict and not by the value of their idea
From 2 decades of research by Dr Paul Nutt of Ohio State University and involving hundreds of organisations
Another big problem that I see
Lack of Transparency
© Ian Berry 2009 All rights reserved
For BIG decisionsDon’t make a decision until
all the angles have been thoroughly viewed and debated
© Ian Berry 2009 All rights reserved
Have a process!
NB NEDS = Needs, Expectations and Desires
Having a process means
© Ian Berry 1990-2010
Transparency of decision making which means
© Ian Berry 1990-2010
Greater acceptance and higher support for decisions
© Ian Berry 1990-2010
Having a process also means
© Ian Berry 1990-2010
A greater likelihood of buy-in by those affected by the decision
© Ian Berry 1990-2010
High probabilityof making theright decision
© Ian Berry 1990-2010
Less poor decisions!
© Ian Berry 1990-2010
and less decisions You need to make in the first place!
© Ian Berry 1990-2010
© Ian Berry 2009 All rights reserved
For EVERYDAY decisionsGenuinely empower people
at all key transaction and interaction points along
your supply chain
Re-read Jan Carlzon’s book
© Ian Berry 1990-2010
If you don’t believelittle things
make a big differencethen you have never been to bed with a mosquito!
Anita Roddick, Founder, The Body Shop
© Ian Berry 1990-2010
© Ian Berry 2009 All rights reserved
This meanshaving structures and
systems that fully support people in bringing their
best to their work on a consistent basis
is essential
© Ian Berry 2009 All rights reserved
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