iabc france agm 2014: review and new strategy
DESCRIPTION
This presentation was given at the IABC France AGM 2014 to share review highlights of 2013-2014 and introduce the new program and collaborative strategy for 2014-2015 with a new leadership structure.TRANSCRIPT
Annual General Meeting June 18, 2014
Agenda
18:00 Welcome 18:05 2013-2014 Highlights 18:20 Elections 18:35 Rapido Presentations 18:55 Engage-Transform-Ignite: 2014-2015 Strategy 19:20 Tell Us What You Want 19:50 Report Back & Wrap-Up 20:00 Networking Drinks & Bites
18/06/2014 2
2013-2014 HIGHLIGHTS
Lise Bissonette Janody - Leadership Overview Tom Scott - Treasury Sean Ryan - Professional Development Events Danielle Savage - Career Development Initiatives Claudia Vaccarone - EMENA: Members-At-Large
18/06/2014 3
Evolution of the IABC France Bank Account Balance
0 €
2 000 €
4 000 €
6 000 €
8 000 €
10 000 €
12 000 €
Balance June 1, 2011 Balance June 1, 2012 Balance June 1, 2013 Balance June 1, 2014
10,935.73
9,043.02 8,961.33 9,148.70
1 940 €
749 €
Monies received from chapter-‐held acBviBes
Membership rebates from IABC InternaBonal
Income June 1, 2013 to June 1, 2014
€ 2,689
Expenses June 1, 2013 to June 1, 2014
2 109 €
600 €
84 €
Payments to vendors/reimbursements
Grants and scholarships
Charges for bank account
€ 2,793
Details for June 2014 and June 2013 (previous period figures)
Monies received for Chapter-held activities
€ 1,940 (€ 2,674)
Membership rebates rec'd from IABC International € 749
(€ 989) € 2,689 (€ 3,663)
Payments to vendors/reimbursements to Board Members (expenses reimbursed for activities and meetings; team dinner)
€ 2,109 (€ 2,482)
Payments made to speakers and their related expenses € 0
(€ 433)
Grants and scholarships (IABC EuroComm) € 600
(€ 300)
Advertising Expenses € 0
(€ 446)
Charges for bank account € 84
(€ 84) € 2,793 (€ 3,745)
Balance June 1, 2011 € 10,935.73 Balance June 1, 2012 € 9,043.02 Balance June 1, 2013 € 8,961.33 Balance June 1, 2014 € 9,148.20
Fewer and Higher Profile Events + Structured Networking
• Inbound Marketing Workshop with Hoi Moon, HubSpot & EPWN – 70 attendees
• Power of Social Media Joint Conference with OECD – 230 attendees – Speakers from Paris, London, Los Angeles (OECD, the bureau,
Snapicious, Twitter, Google, IABC France)
• Thought Leadership Seminar with Eileen Lee Lavergne, Kirsty Lepage and Jonathan Duff – 25 attendees
• 7 networking gatherings at new venues – Café Lateral, Chez Claude, Bouclier de Bacchus, Café Beaubourg
Strategy& (formerly Booz & Company) Kering
BNP Paribas Cisco
Events Committee: Sean Ryan, Elizabeth Caroll Simon, Victoria Marshall, Alec Walker-Love
Strategic Partnership with Specialized Recruiters
• Promote IABC France as a gateway to quality candidates • Engage with recruiters specialized in communications &
marketing eg. VMA • Leverage our ability to reach out to IABC Belgium, UK, etc.,
to exchange and grow pool of regional/international opportunities.
• Encourage selected headhunters to join the IABC France LinkedIn group; attend networking or other events
• Several targeted job offers were identified and forwarded to members over the past months.
→ Please share relevant opportunities!
Career Development Committee: Danielle Savage, Tatiana Orozco, Kasha Dougall
• Chapters Liaison
• Leadership Institute
• Value proposition
• EuroComm business model
• MENA analysis
• Members at Large analysis and program
• Websites,
• Speakers bureau
• Senior Leader Forum
• Partnerships with associations or conferences
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2013/2014 Board Portfolio Claudia Vaccarone
Director-At-Large
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#IABC14 #IABC1417 #IABCieb
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IT’S RAPIDO! 3 presenters, 5 mins/each, max. 20 slides
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to develop meaningfully
2014-2015 Leadership Strategy & Plan 7 June 2014
your leadership mindset your professional value
ENGAGE TRANSFORM IGNITE
Recap on Past Focus
Reinforced membership value thru regular prof dev events in mixed format (11) • Introduced FREE workshops for members
• Higher non-‐member pricing strategy
Facilitated outreach to non-‐members with fewer but hi-‐visibility bigger events & networking (5) • Partnered with EPWN, Hoi Moon, OECD
• lower rates for non-‐members • Engaged with recruiters
Move forward by adopBng a more holisBc approach: Profile/Demographics Product/Services Mission/Purpose
Issue: Volunteer-intensive focused narrowly on events
Issue: Perceived value unclear for members
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2012-2013
2013-2014
2014-2015
SWOT - TOWS Strengths • Mature staying power of IABC > 10 yrs • InternaBonal profile & members in main communicaBons profession
• Ready access to a network of experienced peers
• Good consistent reviews of PD events • Die-‐hard volunteers see value
Weaknesses • Membership value not clear • Assets are fragmented & not easily found • Low sense of volunteer team cohesion • Lack of French market visibility outside a small circle
OpportuniBes • Low-‐hanging fruit -‐ lapsed members • Access to internaBonal diverse content & resource for Prof Dev if needed
• Beaer European representaBon in Exec Board/global leadership
• New global digital plaborm -‐ Fall 2014
Threats • Survival depends on volunteer engagement • Member aariBon rises as people move or get disenchanted
• CompeBBon for stakeholders’ Bme & aaenBon
• Value undermined by free online resources
18/06/2014 17
Shift to Program Focus
OpportunisBc Strategic Relevance & Value
Action Wishlist: 1. Need to understand what is “value” to get stakeholders engaged 2. Engage members to help shape what they expect and want 3. Better leadership training & cohesion to facilitate collaboration/coordination 4. Recognize volunteers for competent skills and not just efforts 5. Leverage and align with ready global resources and assets 6. Work with EMENA for joined-up member experience
• Leverage and contribute to the IABC Body of Knowledge – Surface IABC-provided
resources that are underexploited by members
– Plug local resources into the global network
Building on Research-Based Career Roadmap
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• Start with our profession’s purpose and our members individual purposes
• Build on the core principles underlying professional performance
• Ensure something for the 4 major career profiles
Source: Global IABC
IABC’s Value to You
Lapsed Members
ExisBng Members
Volunteers ExisBng + ProspecBve
• Why you joined? • Why you lapsed? • What would convince you to re-‐join?
• Why you joined? • What value you find unique to IABC? • Will you renew -‐ why? • What one reason you’ll renew?
• Why volunteer? • What will help us be more efficient/effecBve?
• How does it meet our expectaBons?
18/06/2014 20
Is our USP really professional
development? For which profile? To
what end?
Voice of Volunteers
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To be connected to the profession.
To develop my local and international network.
To help shape IABC to become what I’m seeking.
To be recognized as a leader by my peers.
To learn from senior professionals.
To put new ideas to work as a professional.
To be connected to a unique global community of people, content, services, in the profession.
Current IABC Services & Resources
Global • Communication World
e-magazine
• Knowledge Centre
• Research Foundation
• Accreditation Program
• Gold Quill Awards Program
• Online membership and service resource
• Prof Dev Webinars
• Annual World Conference
Our Chapter • A local like minded community
• Professional Development Seminars & Workshops
• Local Networking events
• International community forums
• Identifying local job offers
• Interface to regional resources/networks: content, speakers, contacts, services
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Regional • EuroComm regional
conference
• Leadership Institute
• Outreach with 9 chapters
• Speakers Bureau
• Springboard to intl programs and committees
• Partnership with other Association and Events (MEPRA, Davos, etc.)
18/06/2014
S.M.A.R.T. Objective to Execute
Measurable
• Each program built on 3-‐modules: • Content: blog/report/arBcles/story-‐telling, etc.
• Member Outreach -‐ SM/Networking
• Event -‐ Physical/Virtual
• Anchored by a Comms module
• EvaluaBon for each module & program
Achievable
• 3 programs: 1 per quarter
• 4 leadership clusters for each program
• CollaboraBve shared leadership for each module
RealisBc
• Each leadership cluster outlines bite-‐size chunks of work
• Volunteers rotate to spread type of workload and acquire broader exposure and experience
Time-‐focus
• Q0: Jul-‐Sep • Q1: Oct-‐Dec • Q2: Jan-‐Mar • Q3: Apr-‐June • Volunteer leadership cluster rotaBon defined by end Aug
• Early Dec: reassess program plan for Q2
• Early Mar: reassess program plan for Q3
1) Deliver accessible programs relevant to personal, professional and business development; thru 2) synchronized “bite-size chunks” of collaborative and rotative volunteer leadership.
Specific
Q1 Program & Leadership Cluster: Example 1
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Content
Curate
Communicate Create
Comms
Twiaer
LI Groups FB
Blog Upload
Outreach
Networking/Social Media
Lapsed/New Members
Event
Program/Speakers
RecepBon PromoBon
Digital Communications
Anna
Alec
Claudia
Kristen
Sean
Kasha Eileen
Danielle
Tom Tatiana
Victoria Lise
Q2 Program & Leadership Cluster: Example 2
18/06/2014 25
Content
Curate
Communicate Create
Comms
Twiaer
LI Groups FB
Blog Upload
Outreach
Networking/Social Media
Lapsed/New Members
Event
Program/Speakers
RecepBon PromoBon
Managing Strategic Communications
???
???
Claudia
Eileen
Sean
Kasha
???
Danielle
Tom
Tatiana
Victoria
Anna
2014-2015 Leadership Team and Die-Hard Volunteers
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TBC TBC
TBC TBC TBC
Program Themes to Brainstorm & Focus
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Program Themes & Subthemes Founda4on Generalist/Specialist
Strategic Advisor
Business Leader
Digital CommunicaBons -‐ As communicators, what does it mean to be digital?
✔
✔
✔
Career Development and Management -‐ 5 things to stay marketable in a tough job market
✔
✔
✔
Designing and Managing Strategic CommunicaBons -‐ Building an integrated global plan -‐ Strategic communicaBons means business
✔
✔ ✔
✔
BoosBng Employee Engagement for Beaer Business Results
✔
✔
CommunicaBons for Business Impact -‐ The role of communicaBons in business ethics -‐ CommunicaBons in CSR -‐ Sepng up for crisis communicaBons
✔
✔ ✔
✔ ✔ ✔
✔ ✔ ✔
Program Themes: each peaking at a different time (With example activities)
1st Qtr 2nd Qtr 3rd Qtr
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Panel event
Guest blog from panellist
Thematic networking
Curated content on theme
Recap blog article
Program Themes: each peaking at a different time (With example activities)
1st Qtr 2nd Qtr 3rd Qtr
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Workshop event
Relevant member profiles
Thematic networking
Curated content on theme Recap blog article
Governance & Benefits • Better heads-up will mean better
planning around work schedules • Manageable chunks of work • Spread/shared workload • Exposure to learn by doing • Develop collaborative & diverse
leadership skills • Form meaningfully work
relationships with different peers
• Year’s themes and plan visible to all
• Volunteers can engage at any time during the year
• But recognized as part of leadership team if:
– Commit to a min. of 2 program quarters in different rotative roles
– Contribute to the AGM and yearly planning
18/06/2014 30
TELL US WHAT YOU WANT BREAK-OUT SESSION - GROUPS OF 6-7, 25 MINS
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Choose Your Top 3 Choices
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Program Themes & Subthemes Number ONLY 3 Choices
Founda4on
Generalist/Specialist
Strategic Advisor
Business Leader
Digital CommunicaBons -‐ As communicators, what does it mean to be digital?
✔
✔
✔
Career Development and Management -‐ 5 things to stay marketable in a tough job market
✔
✔
✔
Designing and Managing Strategic CommunicaBons -‐ Building an integrated global plan -‐ Strategic communicaBons means business
✔
✔ ✔
✔
BoosBng Employee Engagement for Beaer Business Results ✔
✔
CommunicaBons for Business Impact -‐ The role of communicaBons in business ethics -‐ CommunicaBons in CSR -‐ Sepng up for crisis communicaBons
✔
✔ ✔
✔ ✔ ✔
✔ ✔ ✔
Or, Share Your Desired Themes
18/06/2014 33
Program Themes & Subthemes Founda4on Generalist/Specialist
Strategic Advisor
Business Leader
Share with Us
• Members – Why you joined – Why you will/will not get involved – What will encourage you to renew
• Non-Members – Why have you not joined/renewed – What would encourage you to join/sign up again
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GROUP REPORT-OUT Facilitators: Sean, Kristen, Tom, Kasha, Anna, Danielle
18/06/2014 35
Re-Assess/Improve Fruitful Initiatives
Recruitment/Job PosBng Tie-‐Ups in CommunicaBons &
MarkeBng
Pricing strategy to differenBate real value
for members
Community database: members & non-‐
members
Themed networking events beyond X’mas/
Galleae des Rois
Partnership and mixed format of events
Up-‐skilling on collaboraBve tools:
Asana, SurveyMonkey, MailChimp, website/
blog, etc.
Volunteer recogniBon: eg. • CerBficate of RecogniBon for Volunteer Leadership • A professional reference from President/VP/colleague of choice
• Grants/scholarship to select conferences • Paid webinar 18/06/2014 36
Our Goal, Vision, Mission & Values …
Values -‐ Our Guiding Philosophy?
IABC Core Principles (ethics, strategy, analysis, context, engagement, consistency) + CRISPA: collaboraBve, respecbul, inclusive, supporBve, professional and accountable.
Mission -‐ How Do We Plan to Go About It?
Deliver on-‐hand professional development programs inline with IABC Global Standards thru collaboraBve and rotaBve volunteering, providing pracBcal leadership exposure and development.
Vision -‐ What Greater Cause Do We Serve? Serve as the go-‐to source and quality network for members to acquire inexpensive professional
development and contacts in internaBonal business communicaBons to be at the top of their game.
What Problem Are We Solving For? ArBculate & Deliver Clear Career & Professional Value to Encourage Member Engagement & RetenBon
18/06/2014 37
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Things do not change. We change. -- Henry D. Thoreau
Chance favors the connected mind. ― Steven Johnson, Where Good Ideas Come From: The Natural History of Innovation