i heard what you said? hard of hearing or hard of listening?
TRANSCRIPT
Active Listening
Active Listening
Is the Audience Listening?Are “You” Listening?
Hearing
I Heard What You Said?
Hard of Hearing or
Hard of Listening?
Active Listening
How to play an “active” role in listening.
Becoming an active listener.
Becoming an Active Listener
Pay Attention
Show you are Listening
Provide Feedback
Defer Judgment
Respond Appropriately
Active ListeningGetting Off Track
Active ListeningMore complications to listening
Mmm! I wonder what
is for lunch today?
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Active ListeningGetting It ALL Moving?
Active ListeningSkills To Learn
Listen
Give Time
RestateSummarize
Ask Questions
Active “Living”Beyond Listening
You’re Life Could Depend On It!
Active Listening
Conclusion & Questions?
"It is the province of knowledge to speak. And it is the privilege
of wisdom to listen.”
- Oliver Wendell Holmes