"i didn't know i could use the library!" meeting the needs of students online
DESCRIPTION
Presentation for WILU 2013: What do you do with students you rarely see in the library? University of Wisconsin-Green Bay has a growing online student population. Reaching these students can be challenging. Many still view the library as just a brick-and-mortar building, and not an online 24/7 resource. Librarians conducted an assessment of online students to investigate their needs. This session will focus on the assessment results and the information literacy outreach plan put into place. It will highlight several initiatives, including the embedded librarian program, faculty-librarian collaboration, marketing efforts, and learning tools geared towards online students. Based on feedback from students and faculty, an increase in reference questions, as well as high usage statistics from librarian-created tutorials and discussion boards, the outreach plan is working. Come and learn about these best practices for online learners and share your ideas, as well.TRANSCRIPT
Joe HardenbrookInstruction & Reference LibrarianUniversity of Wisconsin-Green [email protected] @mrlibrarydude
Link: http://wp.me/p1mafe-ph
UW-Green Bay
6,700students
Adult Degree & Nursing
Online classes: mostly
MSW & Health Information Technology
75 % onlineSummer classes:
traditional
Some online options
forstudents
Adult Degree Program
900+studentsBachelor of Arts,
Bachelor of Applied Studies, Bachelor of
Business Admin.
onlinewith some other formats
Mostly
Mix of full-time & retiredfaculty, and adjuncts
Survey – Spring 2011
informationProvide
what services are usedAssess
what is neededFind out
Gage knowledgeof library services
Student Survey Faculty
Survey
Student Survey
awarenessLack of
Problems with
full-text articles
LibraryinfoMore
needed in coursesintro
questions
Survey
“I’m intimidated by the library
and wasn’t aware that there
were people able to help with
research papers and the like.”
– Student Comment
Student Survey
Faculty Survey
citing sourcesStudents need help
toolFaculty need a
Libraryfamiliarize themselves
to
with the
intro
component should beLibraryadded to courses
questions
Survey
“The real challenge is the uneven
preparation students have coming into
my classes. Many need a great deal of
tutoring before we can begin framing
research questions and other subjects
that are more appropriate for a 300
level class.”
– Faculty Comment
Faculty Survey
More promotion of library services
Research assistance available
evenings & weekends
Increase use of
Embedded Librarian
More online tutorials
More citation
assistance
Increase use of library
resources for student
work
Outreach Plan
Embedded Librarian
faculty in D2L
withPartner
Pilot Program
Discussion Forums
to the Library
Puts a Name & Face
approachFlexible
component is keyResearch
Benefits
PersonalConnection
Self-ConfidenceBuilds
proactiveLibrarian can be
with issues
Decreasefaculty workload
Stats
9course sections
Fall 2011
18 course sections
Spring 2012
36 course sections
Fall 2012
24 course sections
Spring 2013
Subject Areas
Anthropology
Arts & Visual Design
English Composition
Human Biology
Human Development
Interdisciplinary Studies
Management
Nursing
Tips
posts
Database of
“Ready to Go”
Intro Video
account for accessAdd “secondary”
students to post to forum
Encourage
http://libguides.uwgb.edu/adult_degree
http://libguides.uwgb.edu/AD_faculty
Adult Degree Library Guide
Adult Degree Library Guide
535
views
Fall 2011
613
views
Spring 2012
1856
views
Fall 2012
1627
views
Spring 2013 (to date)
Course Research Guides
Human Biology 102: Intro to Human Biology
Human Development 336: Gender Development Across the Lifespan
5,129
views
Fall 2010
21,070
views
Fall 2011
44,455
views
Fall 2012
Total Guide Stats
Citing Sources - NoodleTools
feedbackSurvey
Frequentlyasked for
Pilot year
http://libguides.uwgb.edu/CiteYourSource
Tutorials
Captivate & iMovie
ServicesSkill
sDatabases
Tutorial Planning
High Importance
Evaluating information found on websites
How to identify if a source is scholarly
How to cite materials properly
Medium Importance
Choosing relevant library databases
Choosing correct search terms and keywords
How to locate a full-text
Information on plagiarism and academic honesty
Low Importance
Searching for articles in a library database
Getting materials not owned by Cofrin Library
Finding a book in the library catalog
Marketing
Pilot Program
meetingsDepartment
Newsletters & Email
Marketing Graphics
Student Orientation
Advocating for Support
dedicatedHaving
people
Fundingallocation
ask
Library leadership needs to
storyTell your
dataDemonstrate with
rightTargeting the
courses
Retention
Skillsassessment
Assessment of services
Virtualoffice hours
Synchronous ability
PortalTutorial
Going Forward
Onlineorientation
Sharing & Questions
This presentation uses Creative Commons images available from Flickr:
“Like”: http://www.flickr.com/photos/catspyjamasnz/6962664528/ “Abstract Fabric Swirls Background”: http://www.flickr.com/photos/hippie/2496105788/ “8th Floor, Looking Towards the Northwest”: http://
www.flickr.com/photos/uwgbadmissions/4566554982/in/set-72157623964402410 “Cofrin Library on a fall morning”: http://
www.flickr.com/photos/uwgbadmissions/5057569642/in/set-72157625053510342 “HELP POINT”: http://www.flickr.com/photos/polandeze/2274363944/ “Survey Says…”: http://www.flickr.com/photos/rusty_clark/8620867436/ “070305”: http://www.flickr.com/photos/cocoen/411960476/ “Shelving”: http://www.flickr.com/photos/cofrin_library/5185468876/in/set-72157625288287283 “The Adventurers”: http://www.flickr.com/photos/mikee032901/2306216747/ “2008-01-26 (Editing a paper) – 30”: http://www.flickr.com/photos/nics_events/2349632397/ “Questions”: http://www.flickr.com/photos/oberazzi/318947873/
Image Sources