i am human capital 4
DESCRIPTION
If people are an organization’s greatest asset, why do so many businesses still treat them as a liability? When faced with business downturn or disruption, workforce cuts are wide, deep, and often feel indiscriminate to those left to deal with collateral damage. No wonder the term “Human Capital” is associated with an interchangeable cog in a profit-making machine. But what if organizations treated Human Capital with the same respect assigned other financial assets? Could the emerging Knowledge Age economy demand we reInvent how we value our workforce?TRANSCRIPT
Chris Frederick Willis @media1der
I Am Human Capital
an asset-based perspective on reINVENTing work
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am Human Capital
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1derTEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am an Entrepreneur
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am a Doctor
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am a Teacher
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am a Plumber
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am a Retailer
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am a Factory Worker
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
“There is no future in any job. The future lies in the person who holds the job.”
George W. Crane
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
My Obsolete Job Titles
• Small Press Operator (InstyPrint)
• Typesetter
• Keyliner
• Technical Writer
• Desktop Publisher
• Online Help Developer
• WBT Developer
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am Human Capital
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Human Capital Revolution
Change how we think about Muskegon’s Human Capital
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
“The most valuable assets of a 20th-century
company were its production equipment.
“The most valuable asset of a 21st-century
institution, whether business or non-business,
will be its knowledge workers and their
productivity.”
- Peter Drucker, 1999TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Nandan Nilekani
Author, Imagining India
Jon Stewart
Host, The Daily Show
We’ve always viewed a country of
a billion people as a detriment.
Mm-hmm, that's the big change.
I think we saw it as a burden.
Now we see it as human capital.
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
“Human Capital” gets a Bum Rap
“I find ‘Human Capital’ such an
outdated and demeaning term”
- Chamber of Florida blog
“Who thinks the phrase
‘Human Capital’ is a degrading,
bean counter term?”
- Center for
Workplace Excellence
“The Case Against
‘Human Capital’
- Corporate People
Responsibility
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Changing what we call people doesn’t
change our behavior.
aka Actions speak louder than Words ….
or, why we don’t Trust what Business tells us.
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Evolution of WorkIndustrial Age
Personnel
Information Age
Human Resources
Knowledge Age
Human Capital
Automate, Eliminate
Reduction Downsize RightsizeTEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Business Capital in a Downturn
Financial Capital
• Financial Reports: Asset
• Invest wisely
– Growth investment
– “Gotta spend money
to make money”
• Hold on tighter
Human Capital
• Financial reports: Liability
• Stop investing
– Automate
– Eliminate
• Across the board cuts
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
We have to reduce Cost
We have to increase
Profit
The Corporate BoardroomTEDx Muskegon, October 2013
Chris Frederick Willis @media1derTEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Project K
“Project K is a significant, four-year global
program that will re-shape our cost structure
and serve as a catalyst for our growth strategy."
“The likely outcome of this global initiative is
that by the end of 2017, we estimate that
Kellogg will have approximately 7 percent fewer
employees worldwide than we do today.”
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
People are our most valuable resource?
Whatever happened to the Triple Bottom Line?
People
PlanetProfit
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Knowledge Economy Business Model
• Human Capital alliance since 1993
• Core team with others who come together and
disband as opportunities captured
– Coop of shared resources
– Pool overhead for economies of scale
• Admin
• Sales & marketing
• Benefits
• Rainy day savings
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Economy of More
• The more we negotiate, the more we
collectively earn
• The more billable people we put to work,
the more we collectively earn
• The more rare and valued our collective
skills, the more we collectively earn
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Economy of Agility
• Sometimes I lead
• Sometimes I create
• Sometimes I co-create
• Sometimes I support
• I am free agent Human CapitalTEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Challenge
YOU are Human Capital.
Saying it isn’t living it.
Will you accept the challenge?TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Human Capital Revolution
– Abundance
• Instead of:
– “What will we do with these people?”
• Ask:
– “What CAN we ACCOMPLISH with these people?”
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Human Capital Revolution
– Be a Positive Deviant.
• At work:
– “Why do we do it this way?”
– Dare to cross silos.
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Human Capital Revolution
– Be a Positive Deviant.
• At school:
– “How does X prepare our children for the future
workforce?”
– Demand entrepreneurship curriculum.
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Human Capital Revolution
– Seek Human Capital partners.
• How do I want to work?
• What assets are available to me?
• What alliances can I form to get there?
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
Human Capital Revolution
– Bring others along.
• Command and Control perceptions and
behaviors are deeply ingrained
• Tried that before = SO WHAT?
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
We can’t wait for THEM to do something.
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
They won’t.
WE HAVE TO.
TEDx Muskegon, October 2013
Chris Frederick Willis @media1der
I am Human Capital
• I am the most valuable asset of my
community, my workplace, my nation
• I generate wealth for myself and those
with whom I choose to partner
• I am actively shaping a productive and
happy future for us all
TEDx Muskegon, October 2013