hyundai service & genuine parts
TRANSCRIPT
Hyundai Is There For All Your Service NeedsHyundai Service & Genuine Parts are only available at authorized Hyundai Dealers.Our service technicians know your vehicle better than anyone else and use Hyundai
providing reassurance that your vehicle will be cared for in the right way. No matterwhat your Hyundai may need, you can trust us to take care of it at a competitive price.
Genuine Service ProfessionalsHyundai Service Technicians are trained technician. They use the latest diagnostic and service equipment and have immediate access to update technical and repairinformation provided by Hyundai. This allows for quicker diagnosis and repairs forany problems your vehicle may have.
Genuine Parts AdvantageHyundai Genuine Parts are original equipment on all new Hyundai vehicles. That
be available for your vehicle but do they provide you with the same reliability? Why
your Hyundai.
Genuine Hyundai TrainingOur service technicians complete extensive training yearly to ensure they are up-to-date on how to care for your Hyundai. Hyundai trains and tests its service techniciansusing the latest tools and techniques to ensure they know how to properly diagnoseand repair Hyundai vehicles.
Time For ServiceNo one knows your Hyundai vehicle better than the factory-trained Hyundai ServiceTechnicians at an authorized Hyundai Dealer. They know how to maintain your vehicleand keep it in top running condition. Our trained service consultants will explain anysuggested work that needs to be done.
Regular MaintenanceBy maintaining your vehicle at the recommended mileage service intervals, you canbe assured that your Hyundai will give you many reliable miles down the road. It is
maintenance than to delay maintenance, possibly leading to serious or costly majorrepairs. If you have questions about regular maintenance just ask a Hyundai ServiceConsultant or refer to the Vehicle Owner’s Manual for what is recommended for yourmodel.
The Hyundai DifferenceWhat makes an authorized Hyundai Dealer so special? It is the service and people
service departments treat their customers as they themselves would want to betreated…they follow the golden rule.
Hyundai Service& Genuine Parts
Automatic Transmission Fluid
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Probability of increased transmission wear
Increased sludge and varnish buildup may cause sticking of valve body components
Probability of overheating of transmission due to the lack of transmission fluid, if there is a leak
overheating and transaxle damage
Used
Inspection/Replacement interval:
replacement intervals.
If I take care of it?Increased life of the transmission components
Less sludge and varnish buildup
Fluids 2.1
NewTechnology Fact:
Some Hyundai automatic transmissions are lifetimesealed, therefore no maintenance is required.
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Can absorb moisture, decreasing its ability to work properly
Probability of rust and corrosion in the Brake System
Brake pedal will feel spongy and braking power is reduced
Decreased driver safety due to decreased effectiveness power of the Brake System
Used
Inspection interval:Fluid level should be checked at every scheduled maintenance
If I take care of it?Proper brake pedal feel is restored
Increased resistance to rust and corrosion
Increased pedal feel when applying the brakes
Increased driver safety due to properly functioning Brake System
Fluids 2.2
New
Brake Fluid
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Probability of increased corrosion of components associated with the Cooling System due to old or contaminated Coolant
If neglected, it can clog the Coolant passageways
Can obstruct flow of Coolant to the radiator leadingto damage of vital components
Used
Inspection/Replacement interval:Check Coolant level at every scheduled maintenance interval.
If I take care of it?Increased life of the Cooling System
Helps promote adequate engine heat transfer
New Coolant reduces internal Cooling System corrosion
Fluids 2.3
NewFast Fact:If the Coolant is not bled properly, air may stay trapped in the
system and cause erratic temperature, or in extreme cases,
Engine or Cooling System damage.
Source: carcare.org
Coolant
SERVICE ADVISOR CONSULTING GUID E
If I ignore it?Oil and oil additives break down over time.
can no longer properly protect your engine.
May cause a buildup of sludge in engine
Decreased fuel economy
Premature engine wear
Possible engine overheating
Lack of proper maintenance, including regular oil
warranty.
Used
Inspection/Replacement interval:The Engine Oil level and condition should be checked by owner at leastonce per month in normal use. Check more often if you are on a trip ordriving in severe conditions.
Fluids 2.4
Engine Oil & Filter
If I take care of it?Keeps engine clean on the inside
Filters out harmful contaminants
Improved engine performance & fuel economy
Less sludge buildup
Increased life of the engine and its internalcomponents
Helps maintain powertrain warranty New
Note:Dirty or substandard oil can reduce fuel economy by one mile pergallon.
Source: carcare.org
Fast Fact:Engine Oil cleans and cools critical parts of the engine. The oil’sadditives also help to suspend dirt, where it can be drained at thenext oil change.
Source: carcare.org
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Probability of increased transmission wear due to
Increased sludge and varnish buildup, causingadditional wear on transmission components
More likely to grind gears while shifting
Increased likelihood of popping out of gear
Probability of growling or whining noiseUsed
Inspection interval:
replacement intervals.
If I take care of it?Increased life of the transmission components
Less sludge and varnish buildup
A decrease in gear noise
Less likely to pop out of gear
Fluids 2.5
New
Manual Transmission
Fluid
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Overexerted power steering pump
Decreased life of components in the Steering System
Poor performance of hydraulic hose rubbercomponents in the system
Increased possibility of oxidation and corrosion in the Steering System
Excessive noise
New
Inspection interval:The Power Steering Fluid level should be checked at every scheduled maintenance interval.
If I take care of it?Power Steering Fluid provides adequate lubrication to the steering components
Good performance of hydraulic hose rubber components in the system
Helps reduce oxidation and corrosion of key steering components
Decreased Steering System noise
Fluids 2.6
Used
Power Steering Fluid
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Probability of the transaxle to be compromised by contaminants absorbed by older Transfer Case Oil
Risk of damage to transfer case gears fromolder Transfer Case Oil may increase
Seals may leak
Bearing may fail.
Used
Inspection interval:Refer to the Vehicle Owner’s Manual for specific inspection andreplacement intervals.
If I take care of it?Protects and cools transfer gears
Increased ease of operation of gears and bearings
Increased life of transfer case components
Higher overall reliability of Drive Train System
* For four wheel drive vehicle only.
Fluids 2.7
New
Transfer Case Oil*
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?
• Premature wear of internal components such as clutch plates and bands
• Scoring and sticking of hydraulic control valves
• Sludge and varnish buildup
• Failures caused by inadequate or improper maintenance are not covered by warranty
• Possibility of slipping and hesitation when changing gears
New
Inspection/Replacement Interval:Refer to the Vehicle Owner’s Manual for specific inspection and replacement intervals.
If I take care of it?
• Prevents harmful contaminants fromentering the Hydraulic System
• Traps metal chips and shavings
• Prevents sludge and varnish buildup
• Prolonged transaxle life
BELTS, FILTERS, HOSES, WIPERS 3.1
Used
Fast Fact:The Automatic Transaxle Filter prevents harmful contaminants
from entering the Hydraulic System, where they could increase
wear and cause scoring and sticking of the hydraulic control valves.
Source: carcare.org
Automatic Transaxle
Filter
Technology Fact:Many of our newer vehicle’s transaxles and transmissions now have
lifetime transmission filters that are non-serviceable.
SERVICE ADVISOR CONSULTING GUIDE
Replacement interval:Drive Belts and the tensioner should be inspected for evidence of cuts,cracks, excessive wear, oil saturation and proper tension at every regularscheduled maintenance interval.
BELTS, FILTERS, HOSES, WIPERS 3.2
Used
Belt(s): Drive, Accessory, P/S
If I ignore it?Cracking, fraying and brittleness may decrease belt reliability
The belt may eventually break
A vehicle breakdown is more likely to occur, resulting in a tow
Poor essential vehicle functions
Improper belt tension is possiblecausing screeching belt sounds
ElectricalBattery drainage, resulting in the car not starting
Loss of power to the Electrical System may cause the vehicle to stall
CoolingOverheating due to no driving power to thewater pump (on some vehicles, not all)
Steering
U
Difficulty in turning the steering wheel
nwanted screeching and squealing noise
Technology Fact:
Over the years, the types of belts found on a vehicle have changed. Once there were separate “v-belts” for different accessories, today the trend is toward a single serpentine Drive Belt for all.
BELTS, FILTERS, HOSES, WIPERS 3.3
Belt(s): Drive, Accessory, P/S
If I take care of it?
Vehicle reliability and driveability are restored
Increased reliability and driver safety
Reduced risk of emergency andunexpected breakdowns
Avoid emergency repairs
ElectricalElectrical features and accessories working at theiroptimum level
CoolingAn engine that starts or “turns over” easily
Cool-running engine in conjunction with other optimally working parts of the engine’s Cooling System enhance engine life
SteeringSmooth and responsive steering
Easier maneuverability and parking
SERVICE ADVISOR CONSULTING GUID E
Fast Fact:Signs showing that a Drive Belt needs to be replaced are:chattering/slapping/squealing noises, cracks in the ribbed area, grooves, frays,or splits on the backside of the belt, and shiny sidewalls (glazing).
Source: carcare.org
New
If I take care of it?Traps pollen, bacteria, dust and exhaust gases
Clean air enters the passenger compartment
Increased performance and life of the Air Conditioning System
BELTS, FILTERS, HOSES, WIPERS 3.4
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?
Poor air quality of air entering the passenger compartment
Increased amount of airborne pollutants, allergens, and pollen in the passenger compartment
Unpleasant smell results
Accumulation of moisture in the components thatmay cause corrosion within the System
Premature malfunction of the air conditioningcomponents
New
Replacement interval:
frequency.
Cabin Air Filter
If I take care of it?Improved driveability
Less likelihood of oil leaks
Airtight engine sealing, resulting in smoother overall engine performance
BELTS, FILTERS, HOSES, WIPERS 3.5
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Oil leaks may occur.
Poor engine performance as a result of backflowpressure into the Crank Case Ventilation Hose
Engine hesitation and or surging
New
Inspection interval:The Crank Case Ventilation Hose should be checked at scheduled maintenance interval.
Crank Case Ventilation Hose
If I take care of it?Increased fuel economy and performance
Traps harmful dirt particles
Prevents contaminants from entering intoengine
BELTS, FILTERS, HOSES, WIPERS 3.6
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Lower fuel economy
Hesitation during acceleration
Possible premature damage to engine cylinders,pistons and rings
Engine runs richer in mixture
Restricted air entering the engine
“Check Engine” light may come on (if equipped)
Could fail in “Emissions Test”
New
Inspection/Replacement Interval:The Engine Air Filter should be inspected at scheduledmaintenance interval.
Staggering Stat:Replacing a clogged Engine Air Filter may improve your car’s gasmileage by as much as 10%. Your car’s Engine Air Filter keepsimpurities from damaging the inside of your engine. Not only will replacing a dirty Engine Air Filter save fuel, it will also protect your engine.
Source: fueleconomy.gov
Engine Air Filter
If I take care of it?Increased fuel economy
Prevents engine stalling
Improved engine performance
Ease in starting engine
May eliminate an expensive emergency repair
BELTS, FILTERS, HOSES, WIPERS 3.7
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Decreased fuel economy
Decreased engine performance
The Fuel Filter may clog, causing a rough idle,stalling and/or difficulty in starting
May decrease lifespan of the fuel pump
“Hard starting”
“Check Engine” light may come on (if equipped)
New
Replacement interval:
Fast Fact:Fuel Filters trap harmful contaminants that mayclog the fuel injectors and restrict fuel flow.
Source: carcare.org
Staggering Stat:By keeping a clean Fuel Filter and combining other good drivinghabits, fuel economy can improve up to 37%.
Source: edmunds.com
Fuel Filter
If I take care of it?Maintain Emissions Warranty
Proper operation of Fuel Vapor Recovery System
Proper engine performance
BELTS, FILTERS, HOSES, WIPERS 3.8
Gas Tank Air Filter
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Decreased engine performance
Excessive blockage of air vent will inhibit proper operation of the filter
“Check Engine” light may come on (if equipped)
Repair may not be covered by Emissions Warranty
New
Inspection/Replacement interval:
If I take care of it?Smooth and responsive steering
Noise reduction
Increased driver safety
BELTS, FILTERS, HOSES, WIPERS 3.9
Power Steering Hose
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Erratic steering response
Unwanted mechanical whining noise
Smoke and oil burning smell
Decreased driver safety
Leaks and oil stains under car when parked
Hose may eventually fail
Emergency repairs may be necessary
Inspection interval:Power Steering Hoses should be checked at every scheduledmaintenance interval.
Fast Fact:Power Steering Hoses should be replaced if there are any signs of
or abrasions.
Source: carcare.org
New
Used
SERVICE ADVISOR CONSULTING GUID E
BELTS, FILTERS, HOSES, WIPERS 3.10
Radiator Hose
If I ignore it?Old hoses become spongy, hard, cracked, brittle,and rot or bulge
Coolant leaks results in stains under the vehicle when parked
Coolant leakages may cause vehicle to overheat and breakdown
Oxidation and corrosion of the Radiator Hose
Radiator Hose may swell (bubble) or
Engine damage can occur leading to an expensiveemergency repair
Heater is less likely to produce warm air
Inspection interval:Radiator Hoses should be inspected at every scheduled maintenanceinterval.
Service Tip:Replace both Radiator Hoses and coolant at the same time.
Used
If I take care of it?Vehicle runs within desired temperature range
Increased vehicle reliability
Fast Fact:Research shows hoses begin to break down from the inside out.This process, called Electrochemical Degradation (ECD), generates fine cracks in the wall of the hose tube, which, as coolant seeps through can cause a pinhole leak or burst hose.
Source: carcare.org
New
If I take care of it?Increased engine reliability and driveability
Less noise from engine compartment
Better engine performance
BELTS, FILTERS, HOSES, WIPERS 3.11
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Hissing noises in engine compartment
Compromised reliability and driver safety
Excessive fuel consumption
Vacuum Hoses may become hard and brittle overtime causing vacuum leaks to occur
Vacuum leaks may cause rough idle, decreased engine performance and decreased power brake assistance
Could flunk an “Emissions Test”
Inspection interval:Vacuum Hoses should be inspected at scheduled maintenance interval.
New
Used
Vacuum Hose
If I take care of it?Increased visibility
Increased driver safety
Increased wiper effectiveness
Better able to handle changes in weather
BELTS, FILTERS, HOSES, WIPERS 3.12
Windshield Wipers
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Reduced effectiveness of wipers
Excessive wear of blades
Decreased visibility and driver safety
Potential damage to wiper motor
Inspection interval:Windshield Wipers should be inspected every 6 months (more frequently in climates with extremes temperature). It is a good idea to clean the rubber part of the wiper after every vehicle wash to ensure the blades are in good condition.
New
Used
BELTS, FILTERS, HOSES, WIPERS 3.13
Windshield Wipers
SERVICE ADVISOR CONSULTING GUIDE
Are your Windshield Wipers experiencing these
problems?
Chatter : Hardened rubber caused by exposure to sunlight and
extreme temperature.
Streaking : Rubber may be hard or cracked. Caused by road tar,
tree sap or some other substance sticking to rubber surface.
Worn Rubber : Rounded or ragged wiper blade edges.
Usually from winter conditions or from long wiper service without
changing the rubber.
Torn/Split : Rubber has pulled away from the assembly,
may slip or slap against the glass.
Bent/Damaged : Bent superstructure, blade, assembly arm or
refi ll. Can be caused by automatic car washes, ice scrapers or
vehicle vandalism. Make sure metal does not scratch against
windshield glass.
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Improper handling characteristics due to friction
Wheel alignment may go out of spec.
Uneven tire wear
Poor sharpness in steering may result inwandering or drifting steering behavior
Safety hazard because of improper handling of vehicle
New
Inspection interval:Ball Joints should be inspected at every scheduled maintenanceinterval.
If I take care of it?Proper vehicle handling ability restored
Easier and more accurate steering
Uniform tread wear
Improved vehicle control
BRAKES, STEERING & SUSPENSION SYSTEMS 4.1
Used
Fast Fact:The most common vehicle symptoms associated with worn Ball
Joints are wandering, uneven tire wear, and erratic steering.
Source: carcare.org
Ball Joint(s)
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?
Caliber piston freeze
Uneven pad wear
Poor braking performance
Decreased functionality of Brake Caliper due tohardening of piston seals and dust boots
Accelerated seal wear, piston corrosion and sticking of brakes
Poor driver safety
Inspection interval:Brake Calipers should be inspected at every scheduled maintenance interval.
If I take care of it?
• Increased driver safety due to optimallyworking Braking System
• Improved safety and reliability of Brake System
• Maximizes Brake System life
BRAKES, STEERING & SUSPENSION SYSTEMS 4.2
Brake Calipers
New
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Unsafe braking may result
May lead to rust and corrosionin Brake System
Leaks in the Brake Line
Low brake fluid level
Brake pedal loses its firmness
Decreased driver safety
Inspection interval:Brake Lines, Hoses & Connections should be inspected for wear at every scheduled maintenance interval.
If I take care of it?Proper brake pedal feel is restored
Brake System fluid pressure is restored
Improved driver safety
BRAKES, STEERING & SUSPENSION SYSTEMS 4.3
Brake Lines, Hoses & Connections
New
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Excessive wear
Drum/Disc will require resurfacing
Drum/Disc damage
Increased brake noise such as squealing and grinding during braking
Poor Braking
Inspection interval:Brake Pads should be inspected for premature wear at every scheduled maintenance interval.
If I take care of it?Improved braking ability and reliability
Minimized brake noises
Helps to maximize brake disc/drum life
BRAKES, STEERING & SUSPENSION SYSTEMS 4.4
Brake Pads
New
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Vibration or juddering may occur whenbrakes are applied
Brake discs or drums will require resurfacingor replacement
If disc or drum is below the minimumthickness it needs to be replaced
Warped disc develops hard spots that result inuneven wear and an increase in brake pedal pulsations and stopping distance
Poor driver safety
Inspection interval:Brake Rotors & Drums should be inspected for premature wear andminimum thickness at every scheduled maintenance interval.
If I take care of it?Vibration or shaking while braking is reduced to minimal levels if rotors are in good workingcondition
In most cases rotors will not need resurfacing or replacing if attended to quickly, increasing Brake System life
Increased driver safety through optimal brakeperformance
BRAKES, STEERING & SUSPENSION SYSTEMS 4.5
Brake Discs & Drums
New
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Increase in vibration and judderingduring acceleration
Clicking and squeaking noise at low speeds
Decreased C.V. joint life due to cracked C.V. Boot
Inspection interval:C.V. Drive Shaft & Boots should be inspected for wear at every scheduled maintenance interval.
If I take care of it?
• Reduced driveline noises or sounds
• Increased C.V. joint life due to replacement of C.V. Boot
BRAKES, STEERING & SUSPENSION SYSTEMS 4.6
C.V. Drive Shaft & Boots
New
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Whining, grinding or moaning soundin the engine compartment
Erratic power steering assist
Decreased vehicle steering control
Fluid spots while vehicle is parked
Smoke and/or oil burning fluid smell
New
Inspection interval:The Power Steering Pump should be inspected at every scheduledmaintenance interval.
If I take care of it?Easier and more accurate steering
Reduction in component noise while steering
Smooth power steering assist
Increased vehicle steering control
Fluid leak is fixed
BRAKES, STEERING & SUSPENSION SYSTEMS 4.7
Used
Fast Fact:Signs that indicate a problem with the Power Steering Pump are: a twice as high steering effort is needed to turn the steering wheel,erratic power steering assist, a loud whining sound from the pump,frequent ‘topping off’ of the fluid reservoir and a squealingpump drive belt.
Source: carcare.org
Power Steering Pump
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Chances of poor fuel economydue to poor ride quality
Increase in wear or breakage of critical steering andsuspension components due to rebound or bounceof wheel and tire
Uneven and accelerated tire wear
Unresponsive steering input
Uncharacteristic road behavior such as swaying,pitching and increased leaning in turns
Ride is harsh, bumpy or shaky
Suspension noise
Loss of vehicle control, or “bottoming out” anddamaging critical suspension, drivetrain andexhaust components, or a tire blows out
Emergency repairs may be required
Poor driver safety due to poor handling
Inspection Interval:Shocks & Struts should be inspected at every scheduled maintenance interval.
BRAKES, STEERING & SUSPENSION SYSTEMS 4.8
Shock & Strut
New Shock
SERVICE ADVISOR CONSULTING GUIDE
Inspection Interval:Shocks & Struts should be inspected at every scheduled maintenance interval.
If I take care of it?May result in an increase in fuel economy
Ensures even, controlled wear ofSuspension System component
Prolonged tire life
Smoother ride
Restored vehicle handling and safety
BRAKES, STEERING & SUSPENSION SYSTEMS 4.8
Fast Fact:Bouncing, rocking back-and-forth, or nose-diving
while braking, indicate the Shocks may have worn out.
Source: carcare.org
Shock & Strut
New Strut New Shock
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Premature wear of tires, struts and shocks
Tire noise
Irregular tire tread wear and shorter tire life
Poor ride characteristics
Premature wear of suspension components
Vibration
Inspection interval:Tires should be inspected for premature wear at every scheduled maintenance interval.
If I take care of it?Increased life of tires
Better ride and road feel
Reduced wear of suspensioncomponent
Increased driver safety
TIRES 5.1
Fast Fact:Proper Tire Balance ensures that the wheels, while spinning, do not
have a heavy spot that can cause vibration and premature wear of
tires, struts, shocks and other steering and suspension components.
Source: carcare.org
Tire Balance
• • • ••• • • ••
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?
Uneven tire tread wear increases the likelihood of
Poor economy due to improperly inflated tires
tires needing to be replaced sooner
May cause damage to wheel assembly if tire fails
Inspection interval:Owners should be encouraged to check their vehicle’s tire pressure once a month when tires are cold (not driven within three hours).
Under inflated tires may lead to tire failure
If I take care of it?Improved fuel economy
Improved life of tires and tread
Better ride characteristics
Increased driver safety
TIRES 5.2
Fast Fact:Checking tire inflation at least once a month when tires are cold is one of the best investments you can make to get the maximum life out of your tires.
Source: carcare.org
Tire Inflation Pressure
22 PSI (Low)
32 PSI
Tire Information Label located on the driver’s side
door pillar provides infl ation pressure information.
Tire Rotation
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Uneven tire tread wear
More tyre road noise due to premature tire wear
Poor driver safety
Unevenly worn tires
Premature tire wear means owner will need topurchase new tires earlier than expected
New
Inspection/Rotation interval:Tires should be inspected at every scheduled maintenance interval.
If I take care of it?Helps to reduce uneven tire wear
Assists in eliminating road noise due to unbalancedtread wear
More responsive handling since tire tread and wearis more equalized
Increased driver safety due to even tread wear forstopping and handling purposes
TIRES 5.3
Check the Vehicle Owner’s Manual for proper rotation pattern.
Fast Fact:
If you replace tires in sets of four, you can maintainthe original handling balance.
Source: carcare.org
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Increased risk of hydroplaning
Reduced traction control especially in wet, slushy and snowy conditions
Potential loss of vehicle control due to lack of tread
Braking distance increases with worn out tires
Tires will worn out beyond a limit
Inspection interval:Tires should be inspected for premature wear at every scheduled maintenance interval.
If I take care of it?Overall increase in driver safety bothin dry and wet driving condition
Improved traction control
TIRES 5.4
Fast Fact:As tires wear, resistance to hydroplaning at highway speeds isgreatly reduced, while traction in snow is virtually eliminated.
Source: tirerack.com
Tire Tread Depth/Traction
Used New
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?
• Proper vehicle handling performance
• Increased driver safety
• Helps reduce the risk of a fl at
Note: After a tire change, the TPMS Indicator Lightmay stay on for 20 minutes until the system resets.
Inspection Interval:The Tire Pressure Monitoring System should only be checked by anauthorized Hyundai Dealer if the TPMS Indicator Light is illuminated.
If I take care of it?
• Warning light comes on and stays on
• May not monitor tire pressure correctly
• Decreased driver safety, if not checked
• Decreased fuel effi ciency
• Loss of traction or poor handling
TIRES 5.5
(TPMS) Tire Pressure
Monitoring System
Used
TPMS IndicatorLight
New
If I take care of it?A probable increase in fuel economy from less resistant wheel/tire assemblies
More likely car will travel in straight line
Reduced tire wear, both on the inner and outer side of the tire
Increased high-speed stability
TIRES 5.6
Negative Camber
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor fuel economy due toincreased roll resistance
Car may roll to pull to one side
Chances of tire wear and more frequenttire replacement
Poor speed
Positive Camber
Inspection/Adjustment interval:Tires should be inspected for premature wear at every scheduledmaintenance interval. A Wheel Alignment check is recommended if the tires are worn/wearing unevenly.
Wheel Alignment:
Camber
If I take care of it?A probable increase in fuel economy from properly aligned wheel/tire assembly
No pulling or wandering sensations in the front and rear wheels
Optimum tire wear when wheels and tires are properly aligned
Greater high-speed stability
Easier steering
TIRES 5.7
Wheel Alignment:Caster
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor fuel economy due to increased rollingresistance from misaligned wheel/tireassembly
Wandering and/or pull from eitherthe front or rear wheels
Increased tire wear from misaligned wheel/tire assembly
Decreased high-speed stability
Potentially more resistant steering
Inspection/Adjustment interval:Tires should be inspected for premature wear at scheduled maintenanceinterval. A Wheel Alignment check is recommended if the tires areworn/wearing unevenly.
Due to Incorrect Wheel Alignment
Due to Correct Wheel Alignment
If I take care of it?A probable increase in fuel economy from optimally aligned wheel/tire assembly
Potential for a more accurate andstraight track of the car
Optimum tire wear when wheels and tires are properly aligned, increasing the longevity of the tires
Greater high-speed stability
Easier steering
TIRES 5.8
Wheel Alignment: Toe In/Out
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor fuel economy due to increased rollresistance
Increased potential for improper track of car
Premature tire wear and more frequenttire replacement
Poor high-speed stability
Hard steering
Inspection/Adjustment interval:Tires should be inspected for premature wear at scheduled maintenanceinterval. A Wheel Alignment check is recommended if the tires areworn/wearing unevenly.
Due to Incorrect Wheel Alignment
Due to Correct Wheel Alignment
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Electrical System may fail to operate
Electrical warning light may come on
Grumbling or squealing noises
Complete battery discharge
Main charge electrical connector (B+ wire) could overheat and fail
Damage to electrical wires may increase electricalresistance due to overheating
Blown main fuse, results in disconnection of electrical power
Emergency repairs, service calls and tows
New
Inspection interval:The Charging System should be checked if the Charging System warning light illuminates.
If I take care of it?Stable Electrical System and components
Reduction in noise
Vehicle reliability restored
ELECTRICAL SYSTEMS 6.1
Used
Fast Fact:Relying on the Alternator to charge a heavily discharged battery can
overload the Alternator and cause damage.
Source: carcare.org
Alternator
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Corrosion of cable and/or Battery, may result in apoor electrical connection and a “no start” condition
Driving only short distances never allows the Battery to fully charge and sulphation occurs
Low Battery voltage or charge
Reduced Battery life
Premature wear on the alternator andstarter (higher electrical resistance)
Undercharging or a loose accessory belt may shorten life of Battery
Emergency tows, service calls and repairs.
New
Inspection interval:The Battery & Connections should be inspected at every scheduled maintenance interval.
If I take care of it?Dependable starting
Alternator may provide charge to the Battery
Accessories may operate at their optimal level
Increased Electrical System life
ELECTRICAL SYSTEMS 6.2
Used
Fast Fact:The Battery stores electrical energy and the starter converts thatenergy into mechanical force to turn the engine for starting. Thealternator produces electric current to replace what the starterused during start-up and to support electrical loads when theengine is running.
Source: carcare.og
Battery & Connections
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?
• Fuse components may not work
• Electrical components may not work on the
affected blown Fuse circuit
• Critical features such as headlights, lamps,
taillights, as well as interior features, may not work
• Because of loss of some features,
the vehicle may be unsafe
• Loss of wire protection
• There may be a short somewhere that can cause
additional electrical issues
• Could be a serious safety issue if the
lights don’t work
If I take care of it?Increased driver safety
Electrical components on right fuse
circuit work again
Prevents wires from melting
ELECTRICAL SYSTEMS 6.3
Fuse
New
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor horn sound
Poor driver safety
Prone theft prevention if part of alarm system
Motor vehicle law violation
New
Inspection interval:The Horn should be checked at every scheduled maintenance interval.
If I take care of it?Increased driver safety and awareness
Safety against theft
ELECTRICAL SYSTEMS 6.4
Used
Horn
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Faulty headlights or taillights may resultin a significant reduction of driver safety
Nighttime visibility may be poor
Vehicle gauge visibility is reduced
Possible motor vehicle law violation
New
Inspection interval:Lights & Lamps should be inspected at every scheduled maintenance interval.
If I take care of it?Increased driver safety and visibility during night time improved
Vehicle gauge visibility improved duringnighttime driving
ELECTRICAL SYSTEMS 6.5
Used
Lights & Lamps
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?
• “Hard Start” or “no-start”
• Excessive current draw may damage Starter
• Emergency repairs
• Emergency service calls and tows
New
If I take care of it?
• Vehicle starts reliably
• Less likely to draw excessive current during thestarting sequence
ELECTRICAL SYSTEMS 6.6
Used
Fast Fact:Excessive current draw usually means a worn Starter and results in
“hard starting”. Corroded or loose cable connections to the Starter
may cause slow cranking, arcing at cable connections, and other
electrical problems.
Source: carcare.org
Starter
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Engine bucking or hesitation
Smoke from the tailpipe
“Check Engine” light may come on (if equipped)
Could fail in “Emissions Test”
Poor vehicle performance
Increased engine temperature
Poor mileage
New
Inspection interval:should be inspected at every scheduled maintenance interval.
If I take care of it?Increased Emissions System performance and longevity
Lower engine temperatures
Increased engine performance
Increased likelihood of passing an “Emissions Test”
Improved engine performance and lower engineoperating temperature due to an unobstructed,properly functioning converter
Life of exhaust and engine componentsmay increase
ENGINE & TRANSMISSION SYSTEMS 7.1
Used
Fast Fact:Signs of a faulty Catalytic Converter are flunking an “EmissionsTest”, poor performance, increased engine temperature, andbucking or hesitation.
Source: carcare.org
Catalytic Converter
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?May result to oil and coolant leaks
Increased possibility of engine overheating andstalling due to oil and coolant leaks
Allows contaminants to enter the engine
Overheating may happen
Increased engine wear
Decreased engine performance
Smoky exhaust
New
Inspection Intervals:The Cylinder Head Gasket is maintenance free. Hyundai recommends thefollowing: change antifreeze according to the Vehicle Owner’s Manual,use high quality gasoline (too low of an octane grade may cause engineknock), and change oil regularly according to the Vehicle Owner’s Manual.
If I take care of it?No engine contamination
Improved engine reliability
Improved engine performance
ENGINE & TRANSMISSION SYSTEMS 7.2
Used
Cylinder Head Gasket
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Exhaust fumes/carbon monoxide may enter into
passengers compartment
Potential increase in exhaust noise
Increase in exhaust odors from Exhaust System
Possible rattling noise when starting,
accelerating or braking
Could fail in “Emissions Test”
Inspection interval:The Exhaust System should be checked at every scheduled maintenance interval.
If I take care of it?
• Directs exhaust away from the interior of the car
• Decreased exhaust noise
• Less exhaust odor
• Increased likelihood of passing an “Emissions Test”
ENGINE & TRANSMISSION SYSTEMS 7.3
Exhaust Pipe & Muffler
New
Used
Spark Plug
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor fuel economy from faulty or malfunctioningSpark Plugs
Likelihood of reduced engine performance
Engine misfiring and improper idling may occur
Poor acceleration due to malfunctioning Spark Plugs
Increased emissions from improperly workingengine and potential damage to the catalyticconverter
Replacement interval:Refer to the Vehicle Owner’s Manual for specific replacement intervals.
If I take care of it?Improved fuel economy
Likelihood of optimal engine performance
Increased engine reliability
Optimal acceleration
Less pollutants
ENGINE & TRANSMISSION SYSTEMS 7.4
New
Used
Spark Plug Wires
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor fuel economy
Rough idling and poor acceleration
Arcing or weak spark may cause poor performance
Damage to the catalytic converter from
unburned fuel
Could fail in “Emissions Test”
“Check Engine” light may come on (if equipped)
New
Inspection interval:Spark Plug Wires should be inspected at scheduled maintenance interval.
If I take care of it?May result in an increase in fuel economy
Increased engine performance and acceleration response
Increased emissions equipment life
ENGINE & TRANSMISSION SYSTEMS 7.5
Used
Technology Fact:
Most newer models no longer use Spark PlugWires and instead use plug top coils which aremore reliable.
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Cracking and/or weakening of belt may result.
The Timing Belt, if weakened, may jump
and cause costly engine damage due to piston to
valve contact
The belt may eventually break
Vehicle may not start or run
Probability of and costly engine damage due to
piston and valve contact
Replacement interval:Refer to the Vehicle Owner’s Manual for the specific replacement
ENGINE & TRANSMISSION SYSTEMS 7.6
Timing Belt
Technology Fact:Most newer vehicles have Timing Chains instead of Timing Belts.
Timing Chains are virtually maintenance-free.
If I take care of it?
• Reduced chance of an emergency,unexpected breakdown or engine failure
• Avoid a costly engine repair
• Maintains the proper crankshaft to camshaft synchronization (proper timing)
• Keeps the valve timing (operation) matched to the piston position
Service Tip:Replace the water pump and serpentine belt at the same time theTiming Belt is replaced if these parts are removed during thereplacement of a Timing Belt. The small additional cost isinexpensive insurance for your car’s good reliability.
New
Used
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor fuel economy
Poor engine performance
Rough idling
“Hard starting”
Stalling
Misfiring
Pinging and knocking noises
Clogs or restricts fuel
Buildup of fuel varnish
Engine runs lean
Emissions System problems
“Check Engine” light may come on when the
restriction of fuel becomes severe (if equipped)
New
If I take care of it?
• Improved fuel economy
• Restored engine performance
• Reduction in noise
• Smooth idling
• Emissions System performance restored
ENGINE & TRANSMISSION SYSTEMS 7.7
Used
Fast Fact:Fuel Injectors deliver fuel to the engine in exactly the right amount
for all engines’ operating conditions, providing better fuel economy,
performance and emissions.
Source: carcare.org
Fuel Injector
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Poor fuel economy
Wear and aging of fuel lines
Lines bulge or restrict
Lines decay
Carbon buildup
Fuel leakage
Old rubber hoses become hard or soft,may even bulge, resulting in a leak
Old rubber hoses may dry, rot or collapse
Inspection interval:Fuel Lines, Hoses & Connections should be inspected at every regular scheduled maintenance interval.
If I take care of it?
• Improved fuel economy
• Enhanced Fuel System performance
• Increased driver safety
ENGINE & TRANSMISSION SYSTEMS 7.8
Technology Fact:With newer models that have Fuel Injector Systemsmost of these hoses are lifetime parts.
Fuel Lines, Hoses
& Connections
Used
New
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Probability of poor fuel economy
Probability of power
Probability of excessive tappet noise
Probability of excessive ticking noises
Possibility of engine surging and stalling
Could fail in “Emissions Test”
Inspection Interval:Refer to the Vehicle Owner’s Manual for specific inspection intervals.
If I take care of it?Improved for increased fuel mileage
Optimum engine performance
No engine noise
Increased likelihood of passing an “Emissions Test”
ENGINE & TRANSMISSION SYSTEMS 7.9
Valve Clearance
Valve Clearance
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Possibility of reduced air conditioning efficiency
Risk to Air Conditioning System longevity due toimproper care of refrigerant
Risk of air conditioning compressor failure
Recharging
Inspection interval:The A/C System should be inspected at every regular scheduled maintenance interval.
If I take care of it?Increased reliability of air conditioning
No damage to Air Conditioning Systeminternal components
HEATING & AIR CONDITIONING SYSTEMS 8.1
Charging Port
Air Conditioning
Refrigerant
If I ignore it?Chances of engine overheating
Risk of engine pinging and knockingduring acceleration
Engine may stall due to overheating
Decreased Engine Cooling System longevity due to
Risk of major engine failure
Poor fuel economy
Improper heating and cooling dueto Thermostat malfunction
Could fail in “Emissions Test”
New
If I take care of it?
Increased reliability of engine
Potential for optimal engine performance
Less risk to engine components
Long life for engine component
Increased fuel economy
Increased likelihood of passing an “Emissions Test”
HEATING & AIR CONDITIONING SYSTEMS 8.2
Used
SERVICE ADVISOR CONSULTING GUIDE
Thermostat
SERVICE ADVISOR CONSULTING GUIDE
If I ignore it?Chances of engine to overheat due to
malfunctioning Water Pump
Increased engine noise
Increased fluid consumption and fluid loss
Reduced life of Engine Cooling System
Risk of major engine failure
New
Inspection interval:The Water Pump should be inspected at scheduled maintenance interval.
If I take care of it?Increased reliability of engine
Potential for optimal engine performance
Cooling System performs as intended
More engine life
HEATING & AIR CONDITIONING SYSTEMS 8.3
Used
Technology Fact:Some Cooling System Water Pumps are driven by the timing belt,
while other systems are driven by an accessory drive belt.
Water Pump
SERVICE ADVISOR CONSULTING GUIDE
9.1
Index
A3.2
8.1
6.1
3.1
2.1
B4.1
6.2
6.2
3.2
4.2
2.2
4.3
4.3
4.4
4.5
C4.6
4.6
3.3
5.6
5.7
7.1
2.3
3.5
1.2
7.2
D3.2
E3.5
2.4
2.4
7.3
F7.8
3.6
7.8
7.7
7.8
6.3
G7.4
3.7
1.1
H6.4
1.4
SERVICE ADVISOR CONSULTING GUIDE
9.2
Index
I3.3
L6.5
6.5
M2.5
7.3
1.3
P3.2
2.6
3.8
4.7
R3.9
S4.8
4.8
7.4
7.5
6.6
4.8
T8.2
7.6
5.1
5.2
5.3
5.4
5.4
5.5
5.8
2.7
V3.10
7.9
W8.3
5.6
5.7
5.8
3.11
A-3, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi - 110044 E-mail: [email protected] Website : www.hyundai.co.in Tel : (011) 41678800 Fax : (011) 41678811
Customer Care Service
Hyundai Motor India Limited
* For internal Circulation only.Publication No.: HSAGC-1Printing on February,2010