hurunui tourism marketing plan plan fy13. marketing objectives ... • be a valued and lead partner...
TRANSCRIPT
Marketing Objectives
the established objectives are:
• grow both domestic and international
visitation to the district and to have
our visitors:
STAY LONGER, SPEND MORE
AND RETURN MORE OFTEN OR
ADVOCATE TO OTHERS
• achieve a satisfaction level of 75%
with our core stakeholders – targeted
tourism ratepayers
• effectively increase the marketing
funds available to achieve the
objectives of Hurunui tourism by
leveraging the budgeted ttr funding
by a minimum of 30%
Marketing strategy
there are six pillars to our strategic marketing
focus for the Hurunui District which form the
structure of this plan.
1. aDvertising & DistribUtiOn
2. DigitaL Marketing
3. events
4. DestinatiOn ManageMent
5. PartnersHiPs
6. cOMMUnicatiOns
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ADVERTISING & DISTRIBUTION – SOUTH ISLAND $250,000
the effective distribution of destination Hanmer springs and Hurunui District advertising, collateral,
images, information and compelling ‘reasons to visit’ within the south island and particularly the
surrounding districts is the cornerstone of this Marketing Plan. in addition advertising opportunities in
travel specific travel publications making feature of destination new Zealand in the australian market
will be taken with leveraged editorial.
advertising reaching south island (principally canterbury, nelson/Marlborough and West coast)
will develop the districts tourism brand with two target markets – domestic (all people 25-54 with a
female bias), all international visitors to the south island.
advertising reaching potential travelers in australia will develop the Hurunui story with supporting
advertising.
PRiNCiPAL ACTiViTiES iN THE 2012/13 YEAR wiLL bE THE FOLLOwiNG:
1. Hanmer Springs and Hurunui District Visitor Guide – Production of a comprehensive
visitor guide with a print run of 100,000 units. Focus in the production phase will be
on growing participation from tourism businesses in the wider district, to achieve a clear
representation of our Hurunui offering.
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Distribution will be key to the effectiveness of the Ovg, with emphasis on growing
“pick-up” points throughout canterbury, West coast, and top of the south.
christchurch airport and i-site offices throughout the south island will remain the
principal distribution point to international visitors.
2. international Visitor Advertising – a campaign schedule targeted at south island
international visitors will be placed, with increased commitment to; aa visitor guide,
On-board Magazine, itag canterbury Ovg, and christchurch What’s On.
3. Domestic Visitor Advertising – a campaign schedule targeted at canterbury/south island
visitors will be placed, with highlights being distribution of 350,000 Hurunui Holiday
Planners, avenues Magazine and your Weekend.
the Holiday Planmers will be the key advertising and branding activity of the year once
again providing the opportunity for operator participation, with distribution October
2012, and May 2013.
4. i-SiTE Display – Maintain increased Ovg brochure display and “pick-up” seek display
opportunities as available.
5. brand images – prints of key images and messages will be once again produced for wide
distribution to accommodation and other points of visitor contact.
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ViSiTOR GUiDE
Ovg print & production $ 45,000
Ovg distribution $ 25,000
iNTERNATiONAL ADVERTiSiNG
advertising nZ - print $ 40,000
advertising aUs - print $ 10,000
DOMESTiC ADVERTiSiNG
advertising - print $ 10,000
HOLiDAY PLANMER
Planmer print & production $ 90,000
Planmer distribution $ 25,000
i-SiTE DiSPLAY
i-site Display $ 2,000
brand images $ 3,000
tOtaL $ 250,000
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DIGITAL MARKETING $25,000
Hurunui tourism aspires to be a significant part of a fully integrated Hanmer springs and Hurunui
District site that maintains a family of sites including; thermal Pools, the spa, alpine aqua, Hanmer
springs village and visit Hurunui.
Work will commence in the year to undertake site development of three key areas of the site:
1. imagery and video story
2. Waipara valley
3. District Hiking & biking
PRiNCiPAL ACTiViTiES iN THE 2012/13 YEAR wiLL bE THE FOLLOwiNG:
Site Refresh & Development:
1. imagery and Video Story – improvements made to use and availability of brand
pictures and video stories.
2. waipara Valley – build a highly functional ‘sub-site’ with mapping and feature
of Waipara valley.
3. District Hiking & biking – develop mapping and improved information/guides to the
districts hiking and biking, with initial focus on Waipara valley trails, Hanmer Forest,
st james.
improve Operator Listings: all operators will have a line listing on the site at no charge, with
participants in our Official visitor guide receiving expanded listing and booking capability.
Event Promotion: listings, pre-event Pr and general promotion of up-coming district events.
Destination Articles: linked with our Pr strategy increase news releases and drive exposure via
our site and “third” party travel sites to develop content partners.
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SiTE REFRESH & DEVELOPMENT
imagery & video story $ 10,000
Waipara valley $ 5,000
District Hiking & biking $ 5,000
iMPROVED OPERATOR LiSTiNGS
cct listings $ 1,000
EVENT PROMOTiON
Updates, resources and maintenance $ 1,000
DESTiNATiON ARTiCLES
content partners $ 3,000
tOtaL $ 25,000
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EVENTS $10,000
Within the district a number of excellent events draw attendance of significant numbers. these fall
into two categories – Festival (such as culverden christmas country Fete) and activity/Multi sports
(such as rainbow rage).
Funds will be directed to providing assistance with joint marketing initiatives for these key events.
the opportunity for the district is brand building, advocate and database building, encouraging
return visits and improved target customer engagement.
the visit Hurunui website plays an important role here, as does the general Digital Marketing activity.
MAJOR DiSTRiCT EVENTS
cooperative advertising $ 6,000
images & Media $ 4,000
tOtaL $ 10,000
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DESTINATION MANAGEMENT $10,000
vital to the visitor experience is the delivery and maintenance of adequate infrastructure within the
Hurunui. as part of our long term strategic plan for tourism there is need to audit and develop a
plan for signage improvements. this project is in its second stage, following a complete audit in
2012. Maintaining accurate performance monitors is an established objective of the board and our
accommodation Monitor is an on-going project.
PRiNCiPAL ACTiViTiES iN THE 2012/13 YEAR wiLL bE THE FOLLOwiNG:
1. Visitor information boards – the district now has seven fully updated and refreshed visitor
information boards, which provide a strong brand story and localized visitor information.
additionally these boards provide a revenue opportunity for Hurunui tourism with selected
advertising placement. While some maintenance may be required during the year, no major
refits are planned.
2. Research - Accommodation Monitor – a simplified sampling model will be introduced during
the year with reports made available to all stakeholders on a monthly basis.
3. District Signage Audit – Following the completion of the signage audit report work will be
done to plan for signage maintenance, updating and improvements.
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RESEARCHaccommodation Monitor $ 5,000
SiGNAGE AUDiT
signage improvement Plan $ 5,000
tOtaL $ 10,000
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PARTNERSHIPS $50,000
Hurunui tourism wishes to maximize the strength of cooperative marketing in the following ways:
• be a valued partner in a marketing services agreement with christchurch & canterbury
tourism for agreed excellence in representation and feature in all off shore and general trade
activity, consumer and trade campaigns and promotional and sales activity.
• be a valued and lead partner in marketing cluster activity with kaikoura and visit Waimakariri,
including north canterbury Food & Wine trail marketing initiative
• seek opportunities to joint venture marketing initiatives with rtOs / DtOs from within or
outside the canterbury region to achieve our established strategic objectives. Partner with
tnZ and others to maximise media and trade opportunities and coverage and in-market direct
sales activity.
• continue the conference & incentive joint-venture activity with Heritage Hotels including
attendance at Meetings in 2013.
• Provide leadership and expertise to assist Waipara valley marketing groups achieve improved
visitor experience with a new and improved way finding map both printed and digital, new
bike trail brochure, website and signage.
• Providing funding for marketing to Waipara valley Wine growers association.
CHRiSTCHURCH & CANTERbURY TOURiSM
DtO regional contribution $ 10,000
tourism new Zealand joint venture marketing $ 5,000
KAiKOURA / ViSiT wAiMAKARiRi
north canterbury
Food & Wine trails $ 5,000
australian sales activity $ 2,500
DtO joint venture marketing $ 2,500
c&i joint venture marketing $ 5,000
WaiPara vaLLey
Waipara valley Map $ 5,000
Waipara valley bike trail
(Hurunui trails) marketing support $ 10,000
Waipara valley Wine growers
funding $ 5,000
tOtaL $ 50,000
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tOtaL Marketing bUDget Fy13 $ 375,000
Contribution from TTR funding for FY13 Marketing $ 230,000
Allocation from HSTP&S for
FY13 Marketing $45,000
Additional cooperative
marketing funding from HSTP&S $ 40,000
Additional third party
cooperative funding for FY13 $ 60,000
tOtaL $ 375,000
COMMUNICATIONS $30,000
general ongoing communications and marketing activity including subscriptions, general creative,
and printing & distribution of stakeholder communications and reports.
brand development work including providing the board with a brand direction document.
Hosting of visiting trade and Media representatives and the development and supply of relevant
trade and/or Media resources.
includes public relations company Durning Pr twelve month retainer.