huong dan cau hinh tong dai siemen hipath 1190
DESCRIPTION
Config SiemenTRANSCRIPT
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HiPath 1100
HiPath 1120HiPath 1150HiPath 1190
Programming Manual
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Introduction
2
IntroductionThe HiPath 1100 family consists of the following systems: HiPath 1120, HiPath 1150 and HiPath 1190. The features and operation of these systems are very similar. Their differenc-es stem from their capability regarding the extension numbers, external lines and optional modules available.
The following documentation package was developed to describe the characteristics for these systems: User Manual:
This manual desceach system.
Programming maThis manual descspecial character
System TelephonIt is included withphone sets.
Quick ReferenceThis guide providfeatures of each
Attendant ConsoThis guide providAttendant Conso
Service Manual.This manual contwhere you can ptions System.
Warranty CertificThis Certificate d
About This ProThis User Manual dethe programming cobe available with you The function is no
ministrator for fu Your communica
bilities for your sy
Warning: Onlyconnect and hribes step by step how to operate and use the features provided by
nual:ribes the programming codes for the entire family, and indicates the
istics of each system;es Instruction Manual: the telephone package and describes how to setup and use the tele-
Guide Analog and System Telephones:es summarized information on how to use the different codes for the system.le Quick Reference Guide:es summarized information on how to use a system telephone as an le.
ains information regarding Siemens distributors and Service Centers urchase products and obtain technical support for your Communica-
ate:efines the terms and conditions of the warranty provided by Siemens.
gramming Manualscribes how to program the HiPath 1100 systems. It also describes all des and functions provided by your system. Some functions may not r system. The reasons for this are the following:t configured for your type of line and/or system. Ask your System Ad-
rther information.tions platform does not support the feature. Ask about upgrade capa-stem.
service and installation personnel should open the PABX box and/or andle extension and external lines.
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Introduction
Important Notes
The information in thactual features may they are subject to c
The selection of featterms of the contrac
Trademarks
Do not install the system or telephone sets where there may be a risk of explosion.
To ensure optimal performance and operation use only original accesso-ries manufactured by Siemens.
Neany
Care of the equipmKeep containers wiand telephones to p
Thithe
Thivirolowpro
Forcalholpos3
is document provides only general descriptions of the features. The not correspond exactly to the descriptions herein and, furthermore, hanges to the extent that products continue to be developed.
ures to be provided is not binding unless explicitly established in the t.
ver open the system or dismantle any of the telephones. If you have problems, ask for assistance from your System Administrator.
entth liquids, such as tea, coffee, soft drinks etc. away from the system revent spillage.
s equipment conforms to the EU Directive 1999/5/EG, as attested by CE mark.
s device has been manufactured in accordance with our certified en-nmental management system (ISO 14001). This process ensures the est consumption of raw materials and energy as well as the lowest duction of industrial waste.
compliance with EU directives, do not discard any batteries, electri- or electronic equipment marked with this symbol in common house-d garbage. Discard this type of waste at a local recycling or waste dis-al facility.
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Step by step
How to use this manual
4
How to use this manualThe steps for programming the system are presented sequentially in graphic format under the column "Step by Step" on the left side of each page.
Meaning of symbols:
Press the Flash/Fil key.
n Lift the handset.t Replace the handset.s Start conversation.
q, ll ,p... Enter numbers, keys, passwords, internal or external phone numbers, etc.
w Wait to hear an audible tone through the handset or speaker.
An extension is calling.
When enabling certain functions and procedures, a long beeping tone means the activation was successful).
When enabling certain functions and procedures, short beeping tones mean the activation failed).
System support technicianThe systems support technician is generally the person responsible for programming your HiPath 1100. The sys-tems support technician is equipped with the appropri-ate tools and information to do this.
Assistance with troubleshooting
Contact your systems support technician. If the prob-lem is not solved, the support technician should call Technical Support.
d
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Introduction
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2About This Programming Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
HowSyst
Fea
ProNumActivExitiGrou
A
ImpLangCounDialiDefaAnalPhonClas
DPDPASC
AtteCarrWarExamConn
AT
ACS5
to use this manual . . . . . . . . . . . . . . . . . . . . . . . . 4em support technician . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
tures and options. . . . . . . . . . . . . . . . . . . . . . . . . . 13
gramming mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 17bering plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17ating system programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ng programming mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19p configuration by menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20ccessing the group programming mode . . . . . . . . . . . . . . . . . . . . 20
ortant settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21uage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21try/group of countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ng mode on an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24ult access to a group of external lines . . . . . . . . . . . . . . . . . . . . . . 24og line attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25ebook/Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
s of service (COS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28enied list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28ermission list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29efault permission and denied lists. . . . . . . . . . . . . . . . . . . . . . . . . 30ermission for using speed dial numbers without COS analysis. . . 33ssigning a class of service (COS). . . . . . . . . . . . . . . . . . . . . . . . . . 33pecial class of service for a blocked extension . . . . . . . . . . . . . . . 34OS changeover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
ndant console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36ier selection mode: LCR or ACS . . . . . . . . . . . . . . . . . . . . . . . . . . . 37ning tone for calls without LCR. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
ple for LCR settings on a local network . . . . . . . . . . . . . . . . . . . . 38ection of GSM/SIP boxes with LCR access . . . . . . . . . . . . . . . . . 38ctivating the time for LCR fallback. . . . . . . . . . . . . . . . . . . . . . . . . 39ime for LCR fallback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 (Alternative carrier selection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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6Introduction
External line settings. . . . . . . . . . . . . . . . . . . . . . . . . .41Groups of external lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Overflow for a group of external lines . . . . . . . . . . . . . . . . . . . . . . . . . . 41Seizure priority by type of external line . . . . . . . . . . . . . . . . . . . . . . . . . 43Analog trunk seizure protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Caller ID - CLIP - for analog lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44External line call direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Flash duration on analog line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46ReseMaxCoefTypeDial Oper
ES
FalseInterExteWaitanalo
ProFlexi
CCCd
ExecP
PickuAP
Call gCP
UCDCMUTURTRAizure timeout for an external line. . . . . . . . . . . . . . . . . . . . . . . . . . 47imum time between rings for an incoming call . . . . . . . . . . . . . . . 47ficient for an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 of answering signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49tone detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50ation as Satellite PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51xternal line connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51econd external access code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
nal access code for automatic seizure . . . . . . . . . . . . . . . . . . . . . . 52rnal analog present . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53ing time for a second attendant to answer a call on an external g line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
gramming an extension . . . . . . . . . . . . . . . . . . . .54ble Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54hange first digit of all dial tables . . . . . . . . . . . . . . . . . . . . . . . . . . 54hanging extension number to another number . . . . . . . . . . . . . . . 55hanging the extension number to another number via physical ad-ress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56utive/secretary function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57rogramming executive/secretary function . . . . . . . . . . . . . . . . . . . 57p groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60lert ring timeout for Pickup groups . . . . . . . . . . . . . . . . . . . . . . . . 60rogramming pickup groups by menu . . . . . . . . . . . . . . . . . . . . . . 61roups (CG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61all forwarding within a Call group (CG) . . . . . . . . . . . . . . . . . . . . . 62rogramming call groups by menu . . . . . . . . . . . . . . . . . . . . . . . . . 63 subscriber groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64ollect call barring for a UCD subscriber group . . . . . . . . . . . . . . . . 65essage waiting for UCD queue . . . . . . . . . . . . . . . . . . . . . . . . . . 66CD queue size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66ime for message waiting connection to a UCD queue . . . . . . . . . 67CD overflow call destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67ound-robin Distribution of Calls to agents . . . . . . . . . . . . . . . . . . . 68ime for agents Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69ing Signal Timeout for agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69gent status after signaling timeout.. . . . . . . . . . . . . . . . . . . . . . . . 70
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Introduction
Cascaded call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Cascaded call forwarding partner . . . . . . . . . . . . . . . . . . . . . . . . . . 71Time in a UCD queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Waiting message before signaling a UCD call . . . . . . . . . . . . . . . . . 72Minimum time for UCD queue on hold message . . . . . . . . . . . . . . 73Programming UCD groups by menu . . . . . . . . . . . . . . . . . . . . . . . . 73
Hunt groups (HG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Search Mode for Hunt groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Timeout within a Hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76CP
CallbCalleOveSilenCalleHideElecTimeCond
ECall PermDialiFlashOveHotl
WAssiCD iExteExte
AEW
ColleTypeAutoPulsTime
ATime
ADD
Answan a7
all forwarding within a Hunt group (HG) . . . . . . . . . . . . . . . . . . . . 76rogramming hunt groups by menu . . . . . . . . . . . . . . . . . . . . . . . . 77ack/urgent call activation for timeout . . . . . . . . . . . . . . . . . . . . . . . 78r ID by name/number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
rride. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78t monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79r ID for analog extension (CLIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 group prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81tronic lock password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81out for call forward no answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82itional forwarding limited by extension . . . . . . . . . . . . . . . . . . . . . 83xternal CFW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
forwarding - Busy after call forwarding no answer: . . . . . . . . . . . . 84ission for conditional call forwarding. . . . . . . . . . . . . . . . . . . . . . . 85
ng mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 detection time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
rflow extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87ine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
armline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89gned group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90nterface assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90nsion coefficient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91rnal Message Waiting Indicator (MWI) . . . . . . . . . . . . . . . . . . . . . . 92ctivating external message waiting indicator. . . . . . . . . . . . . . . . . 92xternal MWI group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93aiting Message Server Number . . . . . . . . . . . . . . . . . . . . . . . . . . 93
ct call barring by extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 of equipment connected to the extension . . . . . . . . . . . . . . . . . . 95-answering mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95es for call charges on an analog extension . . . . . . . . . . . . . . . . . . . 96r for outgoing external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97ctivate/Disable timer for outgoing external calls . . . . . . . . . . . . . . 97out for external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98ctivate/Disable timeout for external calls. . . . . . . . . . . . . . . . . . . . 98efining timeout for external calls . . . . . . . . . . . . . . . . . . . . . . . . . . 99ay to begin timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99ering timeout for a second attendant for calls received over
nalog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
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8Introduction
MSN and extension assignment for external outgoing calls . . . . . . . . 100Modem extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101External-to-external transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Elapsed timeout for external-to-external connection. . . . . . . . . . . . . . 102Configuring a timeout for an external-to-external connection . . . . . . . 102Disconnect timeout after and external-to-external transfer. . . . . . . . . 103Code to disconnect timeout after external-to-external transfer. . . . . . 103Transfer when extension is busy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Automatic Seizure of an external line . . . . . . . . . . . . . . . . . . . . . . . . . 104
DISDISAMSNDISA
GenMus
AMMEP
SettiInterTypeDeleDateAutoCallbBillin
CMCCCD
UpdaSLADTEFUA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 DISA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 external line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
eral settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108ic on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108ssigning extensions to MOH groups. . . . . . . . . . . . . . . . . . . . . . 108usic source for the MOH group . . . . . . . . . . . . . . . . . . . . . . . . . 109usic source extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
xternal music source - extension assignment . . . . . . . . . . . . . . . 110rogramming MOH groups by menu . . . . . . . . . . . . . . . . . . . . . . 111ng the time for an external room monitor . . . . . . . . . . . . . . . . . . 112digit pause time setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112s of caller lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113ting digits from the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113/time - manual setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114matic update of date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115ack for external calls via ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . 115g. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116all charge unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116ultiplier for call charge factor . . . . . . . . . . . . . . . . . . . . . . . . . . . 116all charge factor for extensions . . . . . . . . . . . . . . . . . . . . . . . . . . 117all charge value by extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . 117all cost limit for an extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . 118ate for updating the call cost limit for an extension . . . . . . . . . . 118ting the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118w information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119ocal SW update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119ctivating a software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119ay for SW Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121ime for SW Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121xternal number for updating the software. . . . . . . . . . . . . . . . . . 121requency for SW Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122ploading the SW update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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Introduction
Setting a System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123Night service password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124HiPath 1120 Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Emergency numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Lists of emergency numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Module Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Service call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Remote software update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Remote operation mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128AErRWRE
TypeAssiMSNRemDelePAB
EntInter
CDDP
Exte
RepTicke
AA
Data25-dCall Call Call 9
ctivating remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . 128xternal number configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . 128emote administration password . . . . . . . . . . . . . . . . . . . . . . . . . . 129emote MSN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129ithout MSN verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
emote administration via dtmf. . . . . . . . . . . . . . . . . . . . . . . . . . . 130nding remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 of MSN signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
gning a temporary MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 identification mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133ote administration password through an MSN . . . . . . . . . . . . . . 133te disconnected consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134X Trace log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
rance telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 136nal entrance telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136onfiguring an internal entrance telephone . . . . . . . . . . . . . . . . . . 136oor lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137IDs for entrance telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137ermission to open the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138rnal door extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
ort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140t account codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144ccount code type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145ccount code confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 transmission rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146igit suppression in CDR records . . . . . . . . . . . . . . . . . . . . . . . . . . 146detail report for incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 147detail report filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148detail report through serial interface. . . . . . . . . . . . . . . . . . . . . . . 148
-
10
Introduction
Fax/DID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149Answering menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Recording a greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Call answering mode Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 153Fax reception extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154Collect call barring for Fax/DID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155MSN Answering for Fax/DID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156Fax extension for MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156Rele
DigS0 m
SOSNNAAMCISISB"N
TMEEA
ExteExteAutoAssigBusyLocaCoun
ADADSSLIMDefa
EVMDuraMailbasing Fax/DID after a timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
ital trunk settings . . . . . . . . . . . . . . . . . . . . . . . . .158odule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1580 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159peration Mode for S0 Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160ymmetric/Asymmetric Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161o ACK Setup for S0 line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161otify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162utomatic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163ssigning a digital line to an MSN . . . . . . . . . . . . . . . . . . . . . . . . . 163SN automatic internal distribution . . . . . . . . . . . . . . . . . . . . . . . 164all deflection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164DN Layer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165DN Layer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166o DIV.LEG info" for ISDN line . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
1 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1681 CAS access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169ccess S2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169rnal line prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170rnal number registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170matic MSN assignment via local carrier. . . . . . . . . . . . . . . . . . . . 171nment of an MSN to attendants . . . . . . . . . . . . . . . . . . . . . . . . . 171 signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173l area code filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174try area code filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
SL expansion boards . . . . . . . . . . . . . . . . . . . . . .175L Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176C, SADSLIM, LIMC and ADSLIM modules. . . . . . . . . . . . . . . . . 176ult configuration of the LAN interface . . . . . . . . . . . . . . . . . . . . . 177
module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177tion of greeting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178ox language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
-
Introduction
Max. number of auto-configurable mailboxes . . . . . . . . . . . . . . . . . . . 180Mailbox assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181Mailbox password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181Enabling mailbox recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Type of greeting for a mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Mailbox greeting configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Message source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Message mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184Message for MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184SystTypeTypeVoicMailAudiGree
RelSens
SSTMNNDS
RelaTE
Inte
TAC
HiP
HiP
Sie11
em number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 of system number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 of voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
e mail group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186box assignment for auto-answering mode . . . . . . . . . . . . . . . . . . 186o quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186ting for an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
ay and sensor on the HiPath 1120 . . . . . . . . . . . 188or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188ensor function configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188ensor activation logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189ime between attempts for activating the sensor. . . . . . . . . . . . . 189SN Assignment for the Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . 190umber dialed by sensor activation. . . . . . . . . . . . . . . . . . . . . . . . 190umber of attempts for activating the sensor. . . . . . . . . . . . . . . . 191TMF signals for the sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191ensor message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192imer to deactivate the relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193xternal Ring for Activating the Relay . . . . . . . . . . . . . . . . . . . . . . 193
raction Center Smart . . . . . . . . . . . . . . . . . . . . . 194
Smart - Telephony Advanced Control . . . . . . 194
ath 1100 Manager . . . . . . . . . . . . . . . . . . . . . . . . 195
ath 1100 ADSL Manager . . . . . . . . . . . . . . . . . . . 197
mens Admin Console . . . . . . . . . . . . . . . . . . . . . 197
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12
Introduction
Configuring the SpeedStream 4100 modem . . . . .199
Administration of the TME1 module . . . . . . . . . . . .199E1 Trunk Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199S2M Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Cal
VM
Ind
Suml Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Ie protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
ex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
mary of programming codes . . . . . . . . . . . . . .207
-
Features and options
Features and optionsThe HiPath 1100 family has a basic configuration, but the systems can be reconfigured to increase their capacities and functions through optional expansion modules, adapting it to your business needs. The list below shows different types of access, optional modules, and expansion modules and a table showing the capacities for each system. External lines:
S0 basic access (ISDN) E1 CAS primary access Primary Acces ADSL access Analog line
Internal extensio System teleph
optiPoint-typoptiPoint 500 eadvance and oKS-type (CD iProfiset 3030,
Analog telepho Answering ma Fax-modem Entrance telep
Interfaces: optiPoint analo
tiPoint acoustic USB and V.24
HiPath 1100 M Sensor and relay Expansion modu
EB 202: 2 anal EB 204: 2 anal EB 206: 2 anal EB 210: 2 anal EB 200: 2 anal EB 400: 4 anal EB 800: 8 anal EB 010: 10 ana EB 012: 12 ana UP0/E module:
Provides 2 , 4 being. MaximuNote: The HiPfour optiPoint 5the service ma
S0 module: Provides accesuse of network 13
s (S2
ns:ones:e (UP0/E interface):conomy; optiPoint 500 basic, optiPoint 500 standard, optiPoint 500
ptipoint 500 entrynterface):E 822 ST and E 821 STnes (pulse or tone)chine
hone/door opener
gue adapter, optiPoint ISDN adapter, optiPoint phone adapter and op- adapter
adapter for system integration with applications such as CTI, anager, billing, etc. (Hipath1120 only)lesog trunks and 2 analog extensionsog trunks and 4 analog extensions (Hipath1120 only)og trunks and 6 analog extensionsog trunks and 10 analog extensionsog trunksog trunksog trunkslog extensionslog extensions
or 8 UP0/E interfaces for connecting optiPoint-type system telephonesm number of 8 optiPoint Masters and 8 optiPoint Slaves.
ath 1120 requires an additional power supply when using more than00 (Master or Slave) telephones. (See Chapter 3 (List of modules) innual - A31003-K1160-S100-*-**20))
s to ISDN networks through basic S0 digital access and allows for the resources page 158.
-
Features and options
14
TME1 Module Allows you to connect a digital line with E1 CAS or S2 access page 168.
CD 16 Module (HiPath 1190):This module is used for connecting up to 16 KS-type system telephones.
Optional modules EVM Module:
Provides voice mailbox features page 177. ADSL expansion boards: These provide a LAN Ethernet interface via their RJ45 con-
nectors that allow you to set up a LAN, as well as providing access to and from thisnetwork. The mSubscriber Line(up to 8 Mbit/sIn HiPath 1100tions and a LANIn HiPath 1100modem can be- HiPath 1120: - HiPath 1150/1
Music moduleMakes it possiexternal musicThis module alas entrance tel
TFE entrance tMakes it possibinterface pag
Optional softwar Interaction Cen
It provides manand preconfigu
TAC Smart - TeWith the Teleper monitor, incprovides compcalls, answerin
CallReprt is a bed or received
When a UP0/Etivated. On thodule used may also be equipped with an ADSL (Asymmetric Digital) modem, on which it is possible to receive high-speed data and voice
) through a single pair on a standard telephone line (POTS). V6.0, there is an ADSL module equipped with ADSL modem func- interface together on the same slot page 175.
V7.0, there is a LIM module (ADSL expansion board) and the ADSL mounted optionally on this slot.
SLIMC module and SADSLIM module;190: LIMC module and ADSLIM module; (HiPath 1120):ble to play music for calls on hold. The music input is provided by an source, such as a radio connected to the system page 108.so features a relay and a sensor for supporting additional devices suchephones, door openers, alarms, etc. page 188.elephone Interface:le to connect an entrance telephone to an extension slot or as a pagere 136.
e:ter Smart:agement resources for Call Centers including real time information red reports.lephony Advanced Control (optional software):hony Advanced Control Smart you can identify callers on your comput-luding for calls received over an analog extension. This software also lete control of the telephone through a Windows interface (for making g and transferring calls, call forwarding, and so on...).illing system that allows you to record information about calls originat-by your PABX system.
module is connected to the HiPath 1190, the CD 16 module is deac-e HiPath 1120, the CD interfaces will be deactivated.
-
Features and options
Modules and their capabilities
During system installation, please consider characteristics, recommendations and limita-tions of the modules that will comprise the final set (See Service manual).
Basic configuration: HiPath 1120 HiPath 1150 HiPath 1190
Analog trunks 20
Analog extensions 8 10
KS system telephone interface1 4 8 8
Expansion modul
EB 010
EB 012
EB 202
EB 204
EB 206
EB 210
EB 200
EB 400
EB 800
S0 module
TME1 module
UP0/E (optiPoint) mo
CD 16 module (KS)
Optional modules
ADSL expansion bo(ADSL, SLIMC, SAand ADSLIM modu
EVM Module
Music module
TFE entrance telep
Total System Capa
Extension (analog + 15
es2:
0 4 14
0 3 11
0 4 16
2 0
0 4 16
0 4 11
2 4 16
0 3 10
0 1 5
1 2
0 1 2
dule: 1 1 or 2
0 1
:
ards DSLIM, LIMC les)
1
1
1 on board
hone Interface 20
city3:
digital) 23 89 143
-
Features and options
16
System Telephones(KS + optiPoint)
2KS+
8 optiPoint(4 master + 4 slave)
or4KS
8 KS +
16 optiPoint(8 master +
8 Slave)
8 KS +
16 optiPoint(8 master +
8 Slave) or
24 KS (CD 16 Module)
Digital line with TME1 / S 0/2 30/10 45/20
External analog line
Digital line (TME1) digital line (S0) + an
[1] Each system telephon[2] S0 and TME1 module
On the HiPath 1150 a[3] When the maximum c
the system deactivateExample 1: HiPath 1150
- Slot 0, MB 210,- Slot 1, EB 210, - Slot 3 TME1 - 30 digEB 210 external line wlines we cannot have
Example 2: HiPath 1150- slot 0 MB 210- slot 3 TME1 = 30 digIn this case, there areadditional EB module30 CAS/S2 digital lineIf an EB 200 were instems maximum capa
Example 3: HiPath 1150- slot 0 MB 210- slot 3 TME1 = 10 dig(WARNING: Disable dable (turn the switch Overall, there are 12 efore reaching the maxAn additional EB 400 If an EB 800 were inssystems maximum c0
s 6 16 40
+ analog line/alog line 0/8 32/16 45/44
e (KS) that is connected occupies one analog telephone slot.s cannot be used simultaneously.nd HiPath 1190 ADSL and TME1 modules can be used simultaneously.apacity for external lines is exceeded due to the installation of EB, S0 or TME1 modules, s analog trunks. Extension slots, however, continue to operate as usual.
ital linesill not work, but extensions will. Since the system allows for a maximum number of 32
any additional analog line.
ital lines 32 external lines at most available on the system. This means there is no room for an with an analog trunk.s + 2 MB analog trunks = 32 external lines.talled in slot 1 or slot 2 the module would not be operable, since it would exceed the sys-city for external lines.
ital lines igital line for the TME1 Module and program unused digital lines on the switch as unavail-
off then on).xternal lines on the system. This means there are 4 additional external lines available be-imum capacity of 16 external lines fo this combination.could be used in Slot 1 or Slot 2. talled on the switch, the entire module would be inoperable since it would exceed the apacity for external lines.
-
Programming mode
Step by step
Programming modeYou can change the default settings of the HiPath 1100 to fit your needs. An MF-type or system telephone can be used for this purpose, or a PC with the HiPath 1100 Manager administration software installed ( page 195).
Description
External line
Extension, including
Groups of external
Call groups (CG)
Hunt groups (HG)
UCD subscriber gro
Carrier
EVM - Default inter
EVM - Message po
EVM - Virtual Ports 17
Numbering planThe Numbering plan is configured based on the mod-ules detected by the system. For the HiPath 1120:1. Motherboard2. S0 module3. Analog modules/UP0/E Module For the HiPath 1150:1. TME1 module;2. Motherboard3. S0 module4. Analog modules/UP0/E Module For the HiPath 1190:1. TME1 module;2. Analog modules/UP0/E Module3. S0 module
The instructions that follow refer to the factory default settings.
HiPath 1120 HiPath 1150 HiPath 1190
801 to 808 801 to 832 801 to 845
S0 11 to 30 11 to 60610 to 645
101 to 240
lines 0 , 890 to 899
770 to 779
780 to 789
ups 790 to 799
9
nal number 790
rts 7491 and 7492
744 to 747
-
Step by step
Programming mode
18
Fax/DID - Virtual message ports 740 to 743
USB/CAPI line 10 100
Substitution for * and # 75 and 76 (accordingly)
Description HiPath 1120 HiPath 1150 HiPath 1190Activating system programmingn Lift the handset at the programmers extension slot.
qmi Enter the code to activate system programming.p Enter the system password (default is 31994 - Changing
system password page 123).
w You will hear a tone indicating that you have now ac-cessed the programming mode.
Audible Tones in the programming mode (Brazil) Correct entry: 1 beep/confirmation tone. Incorrect entry: 3 beeps. The program will then re-
vert back to the initial screen of the programming mode.
After completing the programming steps, the sys-tem responds with a confirmation tone and finalizes the setting configuration. The program will then re-vert back to the initial screen of the programming mode.
Canceling a Settings Configuration You can cancel the configuration of a setting at any
time by pressing the "#" key. The program will then revert back to the initial screen of the programming mode.
System programming can only be executed us-ing the first slot on an analog extension of the interface (default extension 11) equipped with an analogextension (MF) or on a KS-type system telephone or in the first slot of an optiPoint-type system telephone. Programming cannot be made on two extensions at the same time.
-
Programming mode
Step by step
Exiting a settings configuration
There are three different ways to finalize the configura-tion of a setting. After configuring the setting, you will be returned to the initial screen of the programming mode. After parameters are entered, the equipment auto- 19
matically exits programming mode. After configuring a setting, press the # key. After configuring a setting, wait approximately 5
seconds.
If no code or setting is entered, the system will continue to wait for an entry or will assume that a "null entry" oc-curred. It will proceed to the next programming step, depending on the code first entered.
Exiting programming modeAfter completing the configuration of a setting, you will be returned to the initial screen of the programming mode. Follow these steps to exit the programming mode:
t Replace the handset.
-
Step by step
Programming mode
20
Group configuration by menu In addition to programming an extension by program-ming codes, on extensions with display and navigation keys it is also possible to program the following func-tions menu-driven: Call Groups page 63
>SELECT GROUPS:
3=Pick up groups? Hunt Groups page 77 Pickup Groups page 61 UCD Groups page 73 MOH Groups page 111This is a convenient alternative to change internal groups because you have to use only one access code.
Accessing the group programming modeRequired: See requirements on page 54. Only on ex-tensions with display and navigation keys.
qmi Enter the code to activate system programming.pw Enter the system password (default is 31994 - Changing
system password page 123). fil Enter the programming code to enter the group pro-
gramming menu.
First line in the display.
: Select and confirm the group you want to edit.
-
Important settings
Step by step
Important settingsSome settings may be modified right from the begin-ning. In most cases, however, we recommend using the default settings. If you need to change any settings, see the following chapters.
e
e 21
LanguageDefines the language for displaying messages on the system telephone display. This field is not automatically updated since it is based on the country option select-ed. When the Language field is changed the Country is not automatically changed. It is possible, therefore, to select a country with a different default language. Ex-ample: Country: Brazil, Language: English.
Required: Programming mode must be activated (*95 31994).
jh w Enter the programming code.p w Select the language for displaying messages.
d= Custome = Portuguese f = Spanishg = English (default)h = Frenchi = Italianj = Turkish
w Initial status for programming mode.Country/group of countriesTo configure the settings correctly select the country where the system will be used.
Required: Programming mode must be activated (*95 31994).
ji w Enter the programming code.p w Enter the code for the country or group of countries as
shown on the table below (e.g., "03" for Portugal).
w The system restarts after the change is made.
-
Step by step
Important settings
22
Code Table for Countries and groups of Countries.
Code Group Countries Display Language
01 Brazil(default)
BrazilBolivia
1
PortugueseSpanishParaguay Spanish
02 Argentina Argentina Spanish
03 Portugal Portugal Portuguese
04 Chile Chile Spanish
05 Venezuela Venezuela Spanish
06 Mexico Mexico Spanish
07 Vietnam Vietnam English
08 IM Spanish ColumbiaUruguayEcuadorCentral AmericaIndonesia2
Spanish
English
09 IM English Saudi ArabiaBahrainEgyptUnited Arab EmiratesGhanaYemenIranJordanKuwaitLibyaNigeriaOmanKenyaZimbabweSyriaSudanTanzaniaSerbia/Montenegro
English
-
Important settings
Step by step
10 IM French AlgeriaCameroonIvory CoastLebanon
French
Code Group Countries Display Language 23
MoroccoSenegalTunisia
11 China China English
12 Malaysia Malaysia English
13 Singapore Singapore English
14 Thailand Thailand English
15 Greece Greece English
16 India India English
17 Pakistan Pakistan English
18 Spain Spain Spanish
19 Russia Russia English
20 Ukraine Ukraine English
21 Peru Peru Spanish
22 China 2 China 2 English
23 Philippines Philippines English
24 Canada Canada English
25 South Africa South Africa English
26 Turkey Turkey English
27 Latvia Latvia English
28 Lithuania Lithuania English
29 Italy Italy English
30 Australia Australia English
31 United Kingdom United Kingdom English
33 France France French
34 Korea Korea English[1] For Bolivia and Paraguay, set "01=Brazil" for country/country group
then "02=Spanish" for language.
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Step by step
Important settings
24
Dialing mode on an analog trunkThis features specifies the dialing mode to be used over
e
e
d
[2] For Indonesia set "08=Intern. Spanish" for country/group of coun-tries. then "03=English" for language.an analog trunk (DP or MF).
Required: Programming mode must be activated (*95 31994).
em w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801).
... f w Enter the appropriate code:e = Analog line: Pulse (DP)f = Analog line: Multifrequency tone dialing (MF)
(default for all analog lines)
p w Enter the next external line number.or
r w Press this key. Initial status for programming mode.
Default access to a group of external linesThis feature configures dialing "0" for each extension as the dialing method for a group of external lines. The de-fault external line access code is "0."
Required: Programming mode must be activated (*95 31994).
df w Enter the programming code.p w Enter the extension number (e.g. 11/101). p w Enter the number for the group of external lines (e.g., 0,
890, etc).
p w Enter the next extension number.or
r w Press this key. Initial status for programming mode.
-
Important settings
Step by step
e
p w
Example:
801 and 802 external lines are programmed as part of the 890 group of lines.
When using code 002, Extension 11/101 is as-signed to group 890. This means that when the 25
Analog line attendantsIf you want calls received over analog trunks to ring at specified extensions at certain times of the day, all you need to do is configure them as analog line attendants. Any extension can also be configured as a second atten-dant. In this case an extension only receives a call when the external line answering extension does not answer the call within a specified time ( page 54). When this occurs, extensions configured as second attendants for external lines receive the call along with the first atten-dants.
Required: Programming mode must be activated (*95 31994).
hf w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801). e ... h Select the period of the day for answering calls:
e = Dayf = Nightg = Day service, second attendanth = Night service, second attendant
... p w Enter the extension numbers (e.g., 11/101) or call groups that should signal when receiving calls from the specified external line (up to 10 extensions or 1 group).
"0" access code is entered at this extension a search for a free line is performed in group 890.For code 002, when extension 11/101 is assigned to group 0 and the external access code "0" is di-aled, the search for an available line is done on group "0."
If no available line is found and the group is pro-grammed with code 099 "Overflow for a group of external lines" on page 41, it will search for a line in a different specified group.
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Step by step
Important settings
26
r w Press this key. Initial status for programming mode.
To assign an extension as an attendant for different lines, repeat the programming steps.
e
If an extension is connected to a door opener de-vice, the device cannot be configured as an at-Deleting attendants for an external line
Required: Programming mode must be activated (*95 31994).
hf w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801). e ... h Select the period of the day for answering calls:
e = Dayf = Nightg = Day service, second attendanth = Night service, second attendant
q w The selected line attendant will be deleted.r w Press this key.
Initial status for programming mode.
tendant.
Within a subscriber group an incoming call rings at the first extension available, according to the call distribution plan configured for the UCD sub-scriber group.
When no first DID is configured, the call will be forwarded to the Overflow extension. In the event that an Overflow extension is not config-ured, the call will end. In such cases no exten-sion is signaled and the call cannot be captured. Meanwhile, the system will continue to wait for an available external line.
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Important settings
Step by step
Phonebook/Speed DialYou can store up to 250 telephone numbers of up to 15 digits each in the System Speed Dial. You can assign a name of up to 15 characters to each number. This al-lows you to do alphanumeric searches in the speed di-aling phonebook (see Alphanumeric Search in the User
eddd . f
Wait 5 27
Manual).
To insert an interdigit pause you must enter the "P" char-acter using the HiPath 1100 Manager or pressing the Redial key using a system telephone (See page 112).Numbers stored in the Speed dial phonebook can be re-trieved by entering their assigned speed-dial number. This can be done from any extension that becomes free by dialing code 072 (see page 33). By default there are no speed-dial numbers stored in the phonebook.
Required: Programming mode must be activated (*95 31994).
ef w Enter the programming code.hm w Enter the appropriate speed-dial number (abbreviated
number).
p Enter the internal number, Code "0" for an external line or the external line number (e.g., 801). Then enter the external number (up to 20 digits).
When the system is operating as a Satellite PABX, first select a number for an external line (e.g., 801) or for a group of external lines (e.g., 890) connected to the PABX. Next, select the PABX internal access code or the PABXs Numbering plan sequence required for mak-ing an external call. Finally, enter the external number (up to 20 digits).
seconds w Wait for a confirmation tone.w Initial status for programming mode.
For the HiPath 1120:Entry 249 of the speed-dial phonebook is shared by the relay and sensor functions and it may be assigned a name of up to 15 characters.
A name can be assigned to the number using the HiPath 1100 Manager.
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Step by step
Important settings
28
Class of service (COS)You can assign one of eight classes of service (COS) to each telephone page 33). It is possible, therefore, to block outgoing calls to certain external numbers or to allow calls to some of those numbers only. All classes of service al-
elow external calls to be answered and internal calls to be made.
Classes of service No trunk access (no permission:
External calls only can be established using the sys-tem speed dial (once allowed by code 072), class 0.
Outward-restricted trunk access:You can only make external calls using the system speed dialing phonebook or one of the permission lists 1, 2 or 3 ( page 29).
Restricted trunk access (with denied list:You can make external calls but not to numbers on denied lists 1, 2 or 3 ( page 28).
Unrestricted trunk access (total permission):You can make all Class 7 external calls.
Denied list There are three lists of denied numbers that can be con-figured with different telephone numbers and individual extension prefix combinations. Denied list 1 (COS 1) with 10 entries Denied list 2 (COS 2) with 25 entries Denied list 3 (COS 3) with 35 entries
Telephones configured for restricted trunk access (with denied list) cannot dial numbers that start with those combinations. If you try to dial one of these numbers, the extension will answer with a busy signal.
Even though restrictions are set by the lists, the num-bers entered in the speed dialing directory can be ac-cessed by dialing the assigned speed-dial numbers.
The denied list may contain some combinations already recorded, depending on the country ( page 30). These can be deleted if needed.
Required: Programming mode must be activated (*95 31994).
fg w Enter the programming code.
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Important settings
Step by step
e or f or g w Enter the denied list number you want to delete.de ... gi w Enter the list entry of the number to be denied access.
p Enter the number that will be denied access (up to 16 digits).Warning: Enter the number without the external access code.
Wait 5
ee or fde ...
W 29
seconds w Wait for a confirmation tone.Initial status for programming mode.
Deleting numbers from the denied list
Required: Programming mode must be activated (*95 31994).
fg w Enter the programming code.or g w Enter the Denied List number you want to delete.gi w Enter the list entry number of the number to be delet-
ed.
ait 5 seconds If no new number is entered after 5 seconds, the con-tent of that entry is removed.
w Initial status for programming mode.Permission listThere are three permission lists that can be configured with different telephone numbers and individual exten-sion prefix combinations (enter the number without the external access code). Permission list 1 (COS 4) with 10 entries Permission list 2 (COS 5) with 25 entries Permission list 3 (COS 6) with 25 entries
In addition to speed-dial numbers, the telephones con-figured for outward-restricted trunk access (with per-mission list) can only dial numbers that start with these combinations. When any other number is dialed, the phone answers with a busy signal.
The permission list already contains some combina-tions. These can be deleted if so desired.
To change a locked number, simply enter its list entry number and the new number.
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Step by step
Important settings
30
Required: Programming mode must be activated (*95 31994).
efh w Enter the programming code.h or i or j w Enter the number for the permission list.de ... fi w Enter the phonebook entry number for the number to
Wait 5
eh or iof ...
Wbe allowed access.
p Enter the number that will be allowed access (up to 16 digits).
Warning: Enter the number without the external access code.
seconds w Wait for a confirmation tone.Initial status for programming mode.
Deleting numbers from a permission list
Required: Programming mode must be activated (*95 31994).
fh w Enter the programming code.or j w Enter the number for the permission list.fi w Enter the list entry number of the number to be delet-
ed.
ait 5 seconds If no new number is entered after 5 seconds, the con-tent of that entry is removed.
w Initial status for programming mode.Default permission and denied listsFor both permission lists and denied lists there are some pre-programmed numbers that can be changed, if necessary..
To change an allowed number, just enter its list entry number and the new number.
Country Permission list
Denied list
Brazil 1900800
1930810
0900900
Argentina
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Important settings
Step by step
Portugal 112 64
Chile 800
Venezuela
Country Permission list
Denied list 31
Mexico
Vietnam
IM Spanish 190
IM English
French (IM)
China
Malaysia
Singapore 999995
18001608
#571#
Thailand 0123456789
111213141516171819
001100101
Greece 100166
1990800
090
India
Pakistan
Spain 091112
1003900
903905906
Russia 01020304
05070900
Ukraine
Peru
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Step by step
Important settings
32
Philippines
Canada
South Africa
Country Permission list
Denied listTurkey 0900
Latvia 0103112
0204
0900
Lithuania 0103
02112
0900
Italy 112115
113118
0900
Australia 000 0900
France 3010304036110800081008200825083605
3080002602690508059005940596
Korea 000102030405060708
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Important settings
Step by step
Permission for using speed dial numbers without COS analysis Allows users with a class without permission to make external calls using the speed dialing phonebook.
Required: Programming mode must be activated (*95
dq
e 33
31994).
kf w Enter the programming code.or r w To activate/deactivate the permission:
q = Activatedr = Deactivated (default)
w Initial status for programming mode.Assigning a class of service (COS)Required: Programming mode must be activated (*95 31994).
ee w Enter the programming code.p w Enter the number for the group of external lines (e.g., 0,
890...899).
p w Enter a class of service for day mode and another for night mode:
1st digit defines the input for day service class 2nd digit defines the input for night service class
Classes of service:d = Restrictede = Outward-restricted trunk access with Denied
List 1 (10 slots)
f = Outward-restricted trunk access with Denied List 2 (25 slots)
g = Outward-restricted trunk access with Denied List 3 (35 slots)
h = Outward-restricted trunk access with permis-sion list 1 (10 slots)
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Step by step
Important settings
34
i = Outward-restricted trunk access with permis-sion list 2 (25 slots)
j = Outward-restricted trunk access with permis-sion list 3 (25 slots)
p w
dk = Unrestricted Trunk Access (default for all lines). p w Enter the extensions (e.g., 11/101) to which the COS se-
lected will be assigned.
r w Press this key. Initial status for programming mode.
To assign a COS to additional lines, repeat the program-ming steps described above. The default for all exten-sions is "77".
Special class of service for a blocked extensionThis allows you to switch a blocked extension (with an electronic lock) to any class of service.
Required: Programming mode must be activated (*95 31994).
mj w Enter the programming code.p w Enter the extension number (e.g. 12/102).p w Enter the class of service for the extension with the ac-
tivated lock:d = No trunk access (default setting for all exten-
sions)
e = Outward-restricted trunk access with Denied List 1(10 slots)
f = Outward-restricted trunk access with Denied List 2(25 slots)
g = Outward-restricted trunk access with Denied List 3 (35 slots)
h = Outward-restricted trunk access with permis-sion list 1 (10 slots)
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Important settings
Step by step
i = Outward-restricted trunk access with permis-sion list 2 (25 slots)
j = Outward-restricted trunk access with Permis-sion list 3 (25 slots)
e
q 35
k = Unrestricted trunk access (default for all lines)r w Press this key.
Initial status for programming mode.
To assign a COS to additional lines, repeat the program-ming steps described above.
COS changeoverYou can allow or deny a temporary COS changeover from an extension to a different extension.
Required: Programming mode must be activated (*95 31994).
kl w Enter the programming code.p w Enter the extension number (e.g., 11/101).
or r w To allow/deny COS changeover:q = Allowedr = Denied (default)
p w Enter the next extension numberor
r w Press this key. Initial status for programming mode.
The system administrator is responsible for maintaining the balance of the Classes of Ser-vice used by an extension that is blocked or free. This prevents an extension with a restricted ser-vice from having free access when the lock is not activated and then keep an unrestricted category when the lock is activated.
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Step by step
Important settings
36
Attendant consoleThe attendant console centralizes the flow of calls at up to two answering stations equipped with system tele-phones with a display. In the default configuration no at-tendant console is configured.
e
eRequired: Programming mode must be activated (*95 31994).
id w Enter the programming code.p w Enter an extension number for the attendant console
(e.g., 12/102).
pw Enter the next extension number, if you wish.or
r w Press this key. Initial status for programming mode.
Deleting an attendant console
Required: Programming mode must be activated (*95 31994).
id w Enter the programming code.q w Delete all attendant consoles.r w Press this key.
Initial status for programming mode.
The attendant console does not receive "Direct message to the speakerphone" and it must not belong to any associated group.Only the first attendant Console will be called for digit 9. The second should be for the extension number.
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Important settings
Step by step
Carrier selection mode: LCR or ACSThis allows the user to change carrier selection and use the best possible option to originate external calls.
Required: Programming mode must be activated (*95 31994).
fq
dq 37
fi w Enter the programming code.or r w ACS/LCR:
q = ACS r = LCR (default)
w Initial status for programming mode.
Warning tone for calls without LCRWhen the system is configured to use LCR, the HiPath 1100 can alert the user when an external call is being placed to a destination using a non-default carrier with rates that may be higher for that time of day. This may be due to the unavailability of an external line for LCR (Least Cost Routing).
When using a standard telephone, a warning tone indi-cates to the user that a different carrier is completing the call at this time. When using a system telephone, the carriers name will show on the display.
Required: Programming mode must be activated (*95 31994).
mf w Enter the programming code.or r w Activate/Disable Tone:
q = Activated r = Deactivated (default)
w Initial status for programming mode.
When the system is configured with a carrier di-aling selection mode and is reconfigured to work with a different selection mode (for example, ACS >>LCR), all the previous settings are lost.
This feature only works on ISDN lines.
-
Step by step
Important settings
38
Example for LCR settings on a local network This example shows the sequence for creating and dis-tributing destinations: "National" option1. Create a name for the new tab, for example, Nation-
al.2. Add the carrier(s) to the existing list for long national
calls.3. For destination, enter all area codes or partial area
codes to cover all numbers within the country.4. Finally, enter the time intervals in the time interval
table. With time intervals left empty, the line of thedefault carrier will be occupied immediately.
5. Select the line group on which calls will be madeand the overflow line group to be used when theline group is busy.
Connection of GSM/SIP boxes with LCR accessGSM boxes work as if the call were sent from a GSM cell phone and the SIP boxes work as if the call were made using a PC. Thus the call can be sent by the cheapest route according to the analysis of the destina-tion of the call using the rule configured in the LCR.
It is possible to connect GSM/SIP boxes to the HiPath 1100 using the S0 module where the ISDN lines must be set in a line group according to the carrier type: GSM or SIP.
At present, you can specify up to 100 destina-tions and 15 carriers
Settings must be configured using the HiPath 1100 Manager.
To install these peripherals, consult the manual of the respective products and the support tech-nician.
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Important settings
Step by step
Activating the time for LCR fallbackThis timer should be activated for routes subject to de-lays or problems making call connections (for example, SIP boxes). When the preset time has elapsed, the call is routed to the Default Carrier defined in that rule of the LCR (See Manager - A31003-K1160-M810-*, LCR).
fd or lmda
q
fdi 39
Required: Programming mode must be activated (*95 31994).
id w Enter the programming code. lmm Enter the number for the group of external lines (e.g: 0,
890)
or r w Activating/Disabling the timer:q = Activated r = Deactivated (default)
w Initial status for programming mode.Time for LCR fallbackThis configures the routing time to the default carrier defined in that rule of the LCR (See Manager - A31003-K1160-M810-*, LCR).
Required: Programming mode must be activated (*95 31994).
iew Enter the programming code....gd Enter the time for the exchange (from 05 to 30 sec-
onds). Default is 05 seconds.
w Initial status for programming mode.
ACS (Alternative carrier selection)If the system is programmed with the ACS (Alternative carrier selection) option, you may define in the system which route/destination the call should follow, indepen-dently of the one selected by the user. This feature is useful for choosing the route/destination with the best rate when he call is actually made or for setting a single route, once the conversion rules are duly pro-grammed.
-
Step by step
Important settings
40
The first digits of the number dialed by the user are an-alyzed by the system. If they match the conversion rule, they will be replaced by the default number as set forth by that rule. The route/destination to be used can also be predetermined. There is no field available to specify a carrier. The carrier code must be included in the con-version rule.Different conversion rules can be applied to the same number, depending on the time of day and day of the week. It is possible to define a maximum of 100 conver-sion rules.
Example: Number dialed: 262 XXXX
Conversion Rules:
The user can use any line or group of external lines to dial the number 262XXXX, but the system will dial the number 341XXXX using the 890 group of external lines. If the lines of this group are busy, the overflow option will use the 891 group of external lines. It is possible to insert pauses into the conversion rules (Consult the Hi-Path 1100 Manager help file).
When a rule uses the overflow option, it may or may not change the dialing rule.
Index Number Selected
Alterna-tive number
Group of external alterna-tive lines
Group of external overflow lines
01 267 342 0 890
02 262 341 890 891
You must program the conversion rules using the HiPath 1100 Manager.
ACS does not affect emergency numbers when the user dials directly.
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External line settings
Step by step
External line settings
Groups of external linesProgramming allows access to an external line or group
ed orlmd to
dd orlmd to 41
of external lines through a code other than "0."
Required: Programming mode must be activated (*95 31994).
ij w Enter the programming code.lmm Enter the group code number (default is 0).p w Enter a number for an external line (e.g., 801).r w Press this key.
Initial status for programming mode.
Overflow for a group of external linesThis feature makes a second group of external lines available in the event the lines in the first group are busy. The availability of the second group of external lines depends on the extensions class of service.
Required: Programming mode must be activated (*95 31994).
mm w Enter the programming code.lmm Enter the number for the group of external lines (e.g.
p w Select an option:e = A specified group of external lines
(the first group is the default setting):Enter a number to specify the overflow group tobe used: d or lmd to lmm
f = All external line groupsg = None
r w Press this key. Initial status for programming mode.
-
Step by step
External line settings
42
Example:801 and 802 external lines are programmed as part of the 890 group of lines 890.When using code 002, Extension 11/101 is as-signed to group 890. This means that when the "0" access code is entered at this extension a
search for a free line is performed in group 890.If no available line is found in group 890 and this option is configured, the system will search for a line in the overflow group.
Internet access (*493) does not work for the overflow group.
Only one level of overflow functions.
-
External line settings
Step by step
Seizure priority by type of external lineExternal lines can be accessed using Code 0 or the code for the group of lines (e.g: 890). If the switch has analog and digital lines, you can configure the type of line that will be given priority.
e
d 43
Required: Programming mode must be activated (*95 31994).
mh w Enter the programming code.e ... g Select the type of line:
e = Independent seizure of the type of line (default).In this case the seizure is sequential and cyclic.
f = External digital lines are activated as first option.g = Analog trunks are activated as first option.
w Initial status for programming mode.
Analog trunk seizure protocolThis feature specifies the protocol to be used by the system for seizing an analog trunk, based on the local carriers information.
Required: Programming mode must be activated (*95 31994).
ek w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801). e ... f Select the type of protocol:
e = LOOP seizure (default for other countries)f = GROUND seizure (default for Canada)
r w Press this key. Initial status for programming mode.
When using the GROUND option for Canada, the "Type of answering signal" feature for these ex-ternal lines must be deactivated.
-
Step by step
External line settings
44
Caller ID - CLIP - for analog linesHiPath 1100 systems are capable of receiving Caller ID information through FSK and DTMF protocols over ana-log lines. This service must be activated by the local car-rier.
dThe default setting depends on the country.
Required: Programming mode must be activated (*95 31994).
di w Enter the programming code.w Enter a number for an analog trunk (e.g., 801).
d . g Select the type of protocol:d = deactivatede = DTMF1 f = DTMF2 (off hook)g = FSK
p w Enter the next external line number.or
r w Press this key. Initial status for programming mode.
When a Country setting is specified ("Country/group of countries" on page 21), the appropriate protocol is automatically selected.
Country Protocol Code
Brazil, China, India, Peru, IM-Spain and IM-English
DTMF1 1
Russia DTMF2 (off hook)
2
Other countries FSK 3
-
External line settings
Step by step
In the HiPath 1190 there is an upper limit of 16 lines configured with the CLIP DTMF option that causes limitations in the conference feature de-pending on the number of lines being used by the CLIP DTMF at any given time. This is caused by the fact that both the CLIP DTMF and the 45
Conference use common resources in the sys-tem.
So, for example: In a system with 16 CLIP DTMF lines there
can be 2 conferences with 3 participants; In a system with 8 CLIP DTMF lines there
can be 1 conference with 8 participants or 2 conferences with 4 participants;
In a system with no CLIP DTMF lines there can be 2 conferences with 8 participants.
To free additional ports for use with the Confer-ence feature without depending on the use of the CLIP DTMF, this function should be disabled for certain lines.
-
Step by step
External line settings
46
External line call directionWhen a user tries to access a line, lines that have been previously programmed as outgoing are given priority. If an incoming call is received over that line, however, it will come through as usual.
e
e
e
di .To avoid this situation, the method for accessing exter-nal lines can be defined at the time of making or receiv-ing a call. This facility is usually contracted with the local carrier to ensure optimal usage of all lines available.
Required: Programming mode must be activated (*95 31994).
ii w Enter the programming code.p w Enter a number for an external line (e.g., 801).. g w Enter the number for the type of access to an external
line:e = bidirectional (default)f = incoming unidirectionalg = outgoing unidirectional
p w Enter the next external line number.or
r w Press this key. Initial status for programming mode.
Flash duration on analog lineThe duration of the Flash signal that is sent by the sys-tem to each analog trunk can be configured individually. Flash signal duration depends on the specific setting for each country.
If the country configuration ( page 21) or the type of analog trunk ( page 24) is changed, the Flash duration will automatically reset to the default value.
Required: Programming mode must be activated (*95 31994).
el w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801). mm w Enter the length of time (05 to 99) for the Flash signal,
where 05 = 50 ms, 99 = 990 ms.
-
External line settings
Step by step
p w Enter the next number for the analog trunk.or
r w Press this key. Initial status for programming mode.
edi ...
e
When the line is programmed directly, the de- 47
Reseizure timeout for an external lineThere is a timeout for reseizing an external line. Once an outgoing call has ended the line will remain blocked dur-ing the specified timeout.
Required: Programming mode must be activated (*95 31994).
fm w Enter the programming code.mm w Enter the length of time (05 to 99) for the Flash signal,
where 05 = 500 ms (default) to 99 = 9900 ms.
w Initial status for programming mode.
Maximum time between rings for an incoming callThis consists of the time interval between two call puls-es from the local carrier (approximately 6 seconds). At the end of this time interval, the system disconnects from the external line and gets ready to receive other calls.
In some countries the pause between pulses is longer than 6 seconds. Here you can specify the setting as you prefer.
Required: Programming mode must be activated (*95 31994).
ek w Enter the programming code.
fault duration of the flash of the line is 240ms and when the line is programmed with another PABX system, the default duration of the flash is 100ms.
Valid only for analog trunks.
-
Step by step
External line settings
48
p w Enter a length of time (05 to 20 seconds).w Initial status for programming mode.
e
e
Default: 13 seconds for Argentina, 04 seconds for Korea andCoefficient for an analog trunkIf the appropriate impedance value or type of external line is available, the quality of transmission and recep-tion of information between the local carrier and the PABX can be improved.
Required: Programming mode must be activated (*95 31994).
hk w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801).. h w Enter the appropriate number for the type of external
line:
For example, in the case of Brazil it would be:e = standard 900 line (default)f = 600 line g = short lineh = long line
p w Enter the next external line number.or
r w Press this key. Initial status for programming mode.
06 seconds for all other countries.
-
External line settings
Step by step
Type of answering signalWhen a carrier provides this facility, the ticketing pro-cess occurs in real time. That is, when the called party answers/hangs up, the public exchange sends a signal to the system to initiate/end call detail report.
e
d 49
Required: Programming mode must be activated (*95 31994).
il w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801).. f w Enter the appropriate number for signaling type:
d = None (default)e = Polarity reversalf = DTMF tone
p w Enter the next number for the analog trunk.or
r w Press this key. Initial status for programming mode.
When DTMF is selected, you must program a tone (A, B, C or D) using Manager. If a tone is not programmed using the Manager, the switch de-faults to tone A.
When using the GROUND option for Canada, this feature must be deactivated for external lines.
If this feature is activated, outgoing external calls cannot involve consultation or transfer before the destination user picks up.
-
Step by step
External line settings
50
Dial tone detectionWhen it is enabled it runs two functions in an external analog line:1. This setting has the system wait for a dial tone de-
tection on the public exchange before freeing it upfor sending the selected number. If there is no dial
e
qtone on the line (for example, line not installed) thesystem automatically blocks this line.With MF telephones, the number dialed will betransmitted to the external line approximately 4 to 5seconds after the last digit was dialed (1A dialing).
2. It detects the closure of an incoming call using thebusy tone (busy tone detection) in the following cas-es: External Call Forwarding; External transfer; Incoming for DID/FAX; Incoming for Answering machine; Incoming for EVM module; Incoming for VMI.
Required: Programming mode must be activated (*95 31994).
jd w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801).
or r w Activate/Disable dial tone detection for an analog trunk:q = Activate (default)r = Disable
p w Enter the number for the next external line available.or
r w Press this key. Initial status for programming mode.
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External line settings
Step by step
Operation as Satellite PABX
ep we
e
When a group of external lines is configured as a Satellite PBX, a false dial tone is not generated. However, if LCR (code 225) or Emergency num-bers (code 040) are programmed, the false dial-ing tone will be generated. 51
External line connection.This feature determines if an analog trunk connected to one of the HiPath 1100 systems is also connected to a local carrier or another PABX.
Required: Programming mode must be activated (*95 31994).
gg w Enter the programming code.. p w Enter the number for the group of external lines (e.g., 0,
890).
or f w Enter the code for the type of connection:e = Conneection to Local carrier (default)f = Connection to another PABX system
r w Press this key. Initial status for programming mode.
Second external access codeThis setting specifies the code used by the main PABX for accessing external lines. This code is used to check if there is a dial tone at an external line and to generate a pause while dialing, redialing or using the speed dial-ing feature.
The default setting for the second code is "0".
Required: Programming mode must be activated (*95 31994).
gh w Enter the programming code.
When the line is programmed as connected to a Local Carrier, the default flash time for this line is 240 ms and when configured as a Sub-PABX, the default time is 100 ms.
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Step by step
External line settings
52
d.m ordd.mm Enter the external access code for the main PABX (one or two digits) and wait for a confirmation tone:d. m= second external access code,
one digit
dd.mm = second external code, two digitsWait 5 seconds w Wait for a confirmation tone.
dq
fInitial status for programming mode.
False toneThis sends an external line dial tone even when there is no external line available. This feature only works for MF extensions.
Required: Programming mode must be activated (*95 31994).
jg w Enter the programming code.or r w Activate/Disable a false tone:
r = Deactivated for Argentina, Korea and Indiaq = Activated for all other countries (default)
w Initial status for programming mode.
Internal access code for automatic seizureThis features specifies the code to be used for making internal calls when an extension is configured for auto-matic seizure of an external line.
Access codes are configured according to the country. If no access code is specified, the feature will not work.
Required: Programming mode must be activated (*95 31994).
fj w Enter the programming code.
If no value is entered, a confirmation tone will not be checked after the line is occupied.
If LCR (configured via the HiPath 1100 Manager) or Emergency numbers is activated, the user will hear a false tone.
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External line settings
Step by step
p w Enter an access code consisting of a maximum of 5 dig-its.
w Initial status for programming mode.Default access code table by country
d
q 53
External analog presentSystem slots that are not connected to an external line should be configured as "unavailable".
Required: Programming mode must be activated (*95 31994).
km w Enter the programming code.p w Enter a number for an external analog or digital line
(e.g., 801).
or r w Present/Absence of an external lineq = Presence (default)r = Absence
r w Press this key. Initial status for programming mode.
Country CodeSpainLatviaLithuaniaAustraliaGreece
99
Italy 69Portugal 6Other None
In the case of an ISDN trunk, if the setting is con-figured as absent, two interfaces will be deacti-vated.For digital lines (E1 CAS/S2) you must also pro-gram a TME1 module using the E1 Trunk Manag-er (E1 CAS) and S2M Maintenance (S2) applica-tions.
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Step by step
Programming an extension
54
Waiting time for a second attendant to answer a call on an external analog lineThis consists of a time period (in seconds) during which
q
de
fan incoming call rings at the first attendant of an exter-nal line. If the call is not answered within the specified amount of time, it will be directed to the second atten-dant ( page 25).The default configuration is set to 30 seconds.
Required: Programming mode must be activated (*95 31994).
lg w Enter the programming code.p w Enter a number for an analog trunk (e.g., 801)..fd Enter the activation timeout (01 to 20 in 5 second cy-
cles) where 00 = 0 seconds... 06 = 30 seconds (de-fault), etc.
w Initial status for programming mode.
Programming an extension
Flexible Number It is possible to change the pre-programmed extension numbers in three different ways.
Change first digit of all dial tablesChange or exchange the first number of all dial tables. The change operation will change the first digit to the-second but, the second digit must be free. In case of exchange operation all numbers started with the num-ber x can be changed to number y and vice-versa.
Required: Programming mode must be activated (*95 31994).
ii w Enter the programming code.p w Enter the first digit.p w Enter the second digit.
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Programming an extension
Step by step
p w Enter the option type. e to only change the first digit to the second one (the second digit must be free) or f to exchange the digits.
Changing extension number to another numberChange one or many extensions numbers to another
f
dd . 55
range of numbers.
Required: Programming mode must be activated (*95 31994).
ij w Enter the programming code.p w Enter the extension number to be changed (e.g. 15).mm w Enter the extension range size to be changed (00 to 99).
If you just want to change one extension (e.g. 15) you have to enter 01.If you want to change all extensions following the cho-sen one you have to enter 00.
00 = all numbers until the end will change01 = just one extension will change02 = two extensions will change (e.g. 15 and 16)05 = five extensions will change (e.g. 15,16,17,18,19)
pq w Enter the new extension number (max. 5 digits) and press the asterisk button.
To show the current extension number press the aster-isk button without the new extension number.To show the next extension press asterisk again.
Example 1:
The extension 15 will change to 39.
Enter the programming code 256.Enter the extension 15.Enter the size 01.Enter the new extension number 39 and press asterisk.
A new extension number has to be valid. It can not be used by another extension or dial table.
Press the hash key (#) to return to the program-ming mode.
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Step by step
Programming an extension
56
Examp