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Human Resources ManagementQUESTION MARKS

1 Discuss the way in which employment patterns

have changed over the last 20 years

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2 Describe the following types of workers:

Core workers

Flexible workers

Sub-contracted workers

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3 Discuss the advantages and disadvantages of new

employment patterns for an organisation.

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4 Describe the process of HR planning. 4

5 External influences can affect the HR department

and their planning.

Describe how the staffing of an organisation may

be affected by current external influences

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6 An organisation has a problem with high staff

absenteeism and decides to analyse the problem to

see if a specific pattern emerges.

(2001 case study)

Describe how absenteeism records might be

broken down to see if a pattern emerges

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7 Describe why a high staff turnover would be of

concern to an organisation

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8 Justify the need to carry out a job analysis when a

vacancy arises.

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9 Compare a job description to a person

specification.

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10 Justify the reasons why a company may alwayslook to fill a vacancy with an existing employee. 4

11 Explain the possible negative effects of this policy 3

12 Describe an effective recruitment procedure for

an organisation.

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13 Describe a selection process which an organisationmay use to ensure the best applicants are

appointed to work.

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14 Discuss the different forms of testing that an

organisation could use to select the best

candidate.

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15 Describe the costs and benefits of staff training

to an organisation.

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16 Describe the term induction training. 1

17 Outline the benefits of induction training 4

18 Organisations can use both on the job and off thejob training for employees.

Describe each of these types of training

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19 Describe how an organisation might assess the

effectiveness of any training programme?

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20 Justify why training should be a continuous

process for any organisation

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21 Appraisal is the name given to a meeting held

between employee and employer to review

performance and discuss progress.

Discuss the role of appraisal and its ability to

motivate staff.

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EMPLOYEE RELATIONSQUESTION MARKS

1 Describe the role of ACAS in supporting employeesand employers when disputes occur in the

workplace

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2 Describe the role of Trade Unions in supporting

employees and employers when disputes occur in

the workplace.

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3 Employee Representative Groups, (eg TradeUnions) use the power of collective bargaining for

the benefit of their members. Describe 3

advantages of collective bargaining.

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4 Employees may undertake industrial action in an

attempt to force employers to meet their

demands. Describe types of industrial action that

employees could take.

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5 Explain possible effects that prolonged industrial

action could have on an organisation.

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LEGISLATIONQUESTION MARKS

1 Employment legislation exists to protect workers.

Describe the purpose of the

Health and Safety at Work Act 1074

Race Relations Act 1976

Equal Pay act 1970

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2 Describe 3 forms of legislation which would affect

the running of an organisation.

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3 Describe how employment legislation and EU

directives may affect the running of a Leisure

Club.

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