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Page 1: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Human Resources Management

Training Portfolio

Page 2: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Corporate Job Evaluation and Grading

Page 3: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

ABOUT THE COURSE

Course will provide delegates with an in-depth

understanding of international STRATA job evaluation

and grading design methodology and provide an

understanding of how grading fits into the broader

context of HR management.

Course will involve both theoretical understanding and

the practical application of various techniques required

for effective job evaluation and grading process. During

the session, delegates will be working on case studies to

analyze job profiles and evaluate them using the relevant

tools and techniques to gain hands-on experience in

evaluation.

JOB EVALUATION AND GRADING

WHY ATTEND?

At the end of the course, delegates will be able to:

Understand the principles and factors of STRATA job

evaluation methodology;

Learn skills and techniques needed to conduct job analysis

utilizing STRATA job evaluation methodology in an

organizational context;

Obtain hands-on experience of evaluating jobs through

practical case studies relevant to their organizational

context;

Understand how job evaluation contributes to the pay and

grading structure;

Learn principles of grading structure design and be able to

apply them in design of grading system relevant to their

organization.

Page 4: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

BENEFIT OF THE COURSE:

The organization will have a team of in-house professionals who

acquired the necessary skills and knowledge to implement job

evaluation and grading systems;

Job evaluation and grading will help organizations to establish a

market-related salaries for similar jobs to be able to attract and

retain the talent they need to be successful;

Implemented pay and grading structures will allow

organizations to ensure that salary structures are set up on

transparent, fair and objective criteria such as skills,

responsibility, experience etc.;

Organizations will be able optimize the payroll costs and salary

administration policy;

Organizations will be able to define and structure the career-

path development, align performance management and staff

training initiatives and link other remuneration elements with

grading;

Having appropriate, competitive and well maintained pay and

grading structures will result in employees feeling valued and

motivated.

The course is only available to organizations upon request and is not subject to open enrollment. It is also not available to consulting companies or independent consultants.

Corporate training solutions are custom tailored to unique circumstances of an organization.

WHO SHOULD ATTEND?

HR practitioners and/or job evaluation

panelists who need to evaluate jobs and

design grading structures in their

organizations.

Page 5: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Performance Management

Page 6: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

ABOUT THE COURSE

Managing both organizational and employee

performance facilitates the effective delivery of

strategic and operational goals. There is a clear

and immediate correlation between using

performance management programs and

improved business and organizational results.

This course will provide delegates not only with

an all-round understanding of the performance

management process – starting from strategic

goal and KPI setting all the way through

evaluation and reward, but also will extend

further to identification and managing of the

talent in the organization. Course will involve

both theoretical understanding and the practical

workshops per topic.

PERFORMANCE MANAGEMENT 2-3 October 2019

WHY ATTEND?

During the course, the delegates will:

Gain a solid understanding of the principles of the

performance management system and its implications in a

broader strategic and organizational context as well as on

individual level;

Understand strategic business planning, be able to set

organizational goals and relevant KPIs and cascade them

down to all levels;

Understand performance management process, key

stakeholders and participants and their the roles and

responsibilities;

Understand competency framework and its role in

performance management;

Understand how to formulate the reward strategy and align

in to business performance;

Learn how to identify and manage talent and successors in

the organization for sustained business performance.

FEE THE COURSE

The fee of 16 hourly training course is 650 AZN (plus VAT)

Page 7: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

BENEFITS OF THE COURSE

After completion of the course, you will be able to:

Effectively utilize performance management systems to achieve

strategic business objectives through encouragement of

employee behaviors that drive positive business results;

Develop a company unique performance management process

that incorporates company values and aligns with company

vision, mission and goals;

Consult management on enhancement of existing performance

management processes;

Coach line-managers to enhance their skills in setting clear

expectations and objectively measuring performance using

objectives, KPI and competencies as key measures; create

framework for offering encouragement, support and guidance;

Integrate performance management with other HR systems

such as compensation, recognition and training/organization

development.

The course is available in an open enrollment and corporate formats.

Corporate training solutions are custom tailored to unique circumstances of an organization.

WHO SHOULD ATTEND?

• Human Resources professionals who are

responsible for the design and

implementation of performance and talent

management systems;

• Line-managers and supervisors accountable

for the performance of the organization and

its employees.

Page 8: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Our key experts

Page 9: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Relevant experience

Rena is leading People & Organization consulting services PwC Azerbaijan. Rena has more that 15 years of experience, leading HR functions in oil & gas, civil construction, oil & gas logistics and professional services organizations as well as providing external HR consulting to the Azerbaijani market.

Key areas of expertise include, but not limited to:

HR strategy & vision; HR organization and capabilities; policies & procedures; Reward management: strategy, job evaluation and grading, employee motivation & incentive strategies; People in deals: HR due diligence; pre and post deal HR strategy and assistance Talent management, workforce capability Performance Management system, development and implementation of KPIs Cultural transformation and change management; Organizational design

Recent projects

Ministry of Ecology and Natural resources: Development of target operating model and governance structure, development of transformation road-map; Large bank of Azerbaijan: job evaluation and grading system design, development of base pay model; design of variable pay scheme M&A of two banks in Azerbaijan: HR due diligence, pre-deal strategy, post merger integration Ministry of Taxes of Azerbaijan: Development of key performance indicators (KPI) Biggest Retail Company: design of HR structure and operating model, HR function capability Azerbaijan State Railways: workforce capability assessment (500+ Finance personnel) Azerbaijan Ministry of Telecom: workforce capability assessment (500+ Finance personnel) IT/Telecom Company: job evaluation and reward management, development of roles & responsibilities, behavioral framework, performance management

framework and KPI, talent management and succession planning framework;

Recent employment history

Contacts:Tel.: +994 (50) 2256255Email: [email protected]

Education and professional qualifications:

CIPD Diploma

Post-graduate Diploma in People Management and Development,Nottingham Trent University, UK

Master’s degree in Informatics and Management from Azerbaijan State Economic University

Certificate in Organizational design,University of Illinois

Rena Rzayeva Senior Manager |Head of People& Organization| PwC AzerbaijanWork experience: 15+ years

2018/01 – to present PwC| Senior Manager | People & Organization

2015/05 – 2018/04PwC | Head of Human Capital

2010/04 – 2015/05 ASCO Caspian Holding |Head of Human Resources

2009/05 - 2010/04 Codest International | Head of Human Resources

01/2004-05/2009Fircroft Engineering Services | Head of Human Resources

Page 10: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Relevant experience

Nigar is a Senior Consultant in Human Resources consulting services PwC Azerbaijan. Nigar has 3 years of experience in provision of professional HR services. Prior to joining PwC, she has been managing international projects for a local NGO.

Key areas of expertise include, but not limited to:

Job evaluation and grading; reward strategy; employee motivation & incentive strategies; Headcount reduction strategy design; Skills & competencies assessments; Performance Management system and components design; Job description design.

Recent projects

Large bank of Azerbaijan: job evaluation and grading system design, development of base pay model; design of variable pay scheme; Azerbaijan Ministry of Telecom and Azerbaijan State Railways: skills and competency assessment of key Financial and HR resources; Merger of three large telecom companies on the market: staff reduction strategy design, organizational design. Local IT services company: HR transformation

Recent employment history

Contacts:Tel.: +994 (50) 290 45 63Email: [email protected]

Education and professional qualifications:

Masters degree (MSc) in Human Resources Management & Organisational Analysis from King’s College London, UK

Diploma in People Management from Personnel and Development Institute (CIPD), UK, Member

Accreditation in STRATA Job Evaluation, PwC Frankfurt, Germany

Nigar Huseyn-zadaSenior Consultant, People& Organization| PwC AzerbaijanWork experience: 5+ years

2017/03 – to present

PricewaterhouseCoopers Azerbaijan Senior Consultant, People & Organization

2016/03 – 2017/02

PricewaterhouseCoopers Azerbaijan Consultant, Global Mobility, Tax&Legal

Page 11: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Reward Management

Page 12: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

ABOUT THE COURSE

Pay and reward hold a central place in any HR strategy. They

can be a major lever, not just in recruitment and retention, but

also in improving performance, shaping behaviors and

supporting constructive employment relations. This course will

help you understand the broader external and internal contexts

of reward strategy formulation, types of reward and

mechanisms of implementation as well as touch on cross-

functional applications of the reward. The course will also

highlight current trends and best international practices in the

area of reward management and involve both theoretical

understanding and the practical workshops per topic.

REWARD MANAGEMENT 15-16 October 2019

WHY ATTEND?

During the course, the delegates will:

Gain solid understanding of the external factors and

market conditions that shape the reward strategies of the

company;

Gain solid understanding of the internal business context

of designing the reward strategy and implementation of a

reward and incentive mechanisms;

Understand the roles and responsibilities in formulation

and application of the reward strategy;

Learn about different types of reward, how they are

shaped and applied;

Learn about the cause-effect connection between reward

and performance;

Learn how job evaluation and grading influence the

reward related decisions;

Design and manage reward and motivation systems.

FEE THE COURSE

The fee of 16 hourly training course is 650 AZN (plus VAT)

Page 13: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

BENEFITS OF THE COURSE

After completion of the course, you will be able to:

Establish links between processes and have a strategic insight into how things

are interconnected in the organization;

Adjust company reward and benefit strategies to dynamics of the

compensation market, as well as develop engaging employee value

propositions to attract and engage diverse workforce, reinforcing company

culture and goals;

Design creative reward and benefit schemes that support organizational

strategic objectives and effectively manage operational costs;

Review and develop the organizational reward strategies to improve staff

loyalty, increase staff motivation and, as a result, increase overall

organizational efficiency;

Act as business partners and support business and management by coaching

and guiding through reward management related processes and issues;

Define and structure the career-path development, align with performance

management and link them to remuneration and reward in organization in a

more effective way;

The organization will have a team of in-house professionals who acquired the

necessary skills and knowledge to implement reward management activities.

The course is available in an open enrollment and corporate formats.

Corporate training solutions are custom tailored to unique circumstances of an organization.

WHO SHOULD ATTEND?

Human Resources/ Reward

professionals accountable for

formulation of the reward strategy

and/or it’s application in an

organization.

Page 14: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Our key experts

Page 15: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Relevant experience

Diana is HR consulting services Manager in Astana, Kazakhstan. She has experience in the field of human resources management for more than 9 years, as an external consultant and as an internal HR manager.

Recent projects

Oil and gas company: organisational design of HR function, analysis and formalisation of HR business processes, building the organizational structure of HR functions, headcount calculation, HR KPI library development.

The largest media company: job assessment, development of grading system and base pay modelling, as well as development of performance management system through KPI development.

International oil and gas company: job assessment, development of grading system and base pay modelling. International development company: C&B benchmarking, development of grading system and base pay modelling. The largest bank in Mongolia: diagnostics of HR functions and the development of HR strategy. International Oil and Gas Company: conducting a Club review of compensation and benefits for the oil and gas industry in Kazakhstan. International Tobacco Company: HR audit within the framework of "Equal salary pay certification" Coordination of the annual Salary and Benefits Survey PwC PayWell Kazakhstan National fund: forming the pool of candidates (expat and locals) for independent director positions via 8 industries National financial fund - top executive remuneration benchmarking (analysis of the best practitioners in relevant financial institutions of the USA) Large mining company: assessment of the effectiveness of the human resources management function (PwC Saratoga)

Recent employment history

Contacts:Office: +7 (7172) 550709Email: [email protected]

Education and professional qualifications:

Executive MBA, International Business, Geneva Business School

Master in Human Resource Management, York University, UK

Bachelor in Management, Kazakh-British Technical University, Almaty, Kazakhstan

Business coach (international certificate)

Diana DarbekovaManager |People& Organization| PwC KazakhstanWork experience: 10+ years

09/ 2016 – till presentLLP “PwC Kazakhstan”, Аstana, Kazakhstan Practice «Personal and Organisation»

09/2014 – 08/2016JSC “National Managing Holding “Baiterek”, Аstana, KazakhstanSenior Manager (HR Department)

07/2012 – 09/2014LLP “Ward Howell International”, Almaty, Kazakhstan, Expert

02/2011 – 07/2012LLP «Law Firm Grata», Almaty, Kazakhstan | HR Manager of Central Asia and Caspian region (9 countries) (09/2011 – 07/2012)HR Manager of Kazakhstan (6 countries) 02/2011 – 09/2011

06/2009 – 09/2009LLP «Ernst and Young», Almaty, KazakhstanSpecialist (Tax and Legal Services)

Page 16: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Relevant experience

Nigar is a Senior Consultant in Human Resources consulting services PwC Azerbaijan. Nigar has 3 years of experience in provision of professional HR services. Prior to joining PwC, she has been managing international projects for a local NGO.

Key areas of expertise include, but not limited to:

Job evaluation and grading; reward strategy; employee motivation & incentive strategies; Headcount reduction strategy design; Skills & competencies assessments; Performance Management system and components design; Job description design.

Recent projects

Large bank of Azerbaijan: job evaluation and grading system design, development of base pay model; design of variable pay scheme; Azerbaijan Ministry of Telecom and Azerbaijan State Railways: skills and competency assessment of key Financial and HR resources; Merger of three large telecom companies on the market: staff reduction strategy design, organizational design. Local IT services company: HR transformation

Recent employment history

Contacts:Tel.: +994 (50) 290 45 63Email: [email protected]

Education and professional qualifications:

Masters degree (MSc) in Human Resources Management & Organisational Analysis from King’s College London, UK

Diploma in People Management from Personnel and Development Institute (CIPD), UK, Member

Accreditation in STRATA Job Evaluation, PwC Frankfurt, Germany

Nigar Huseyn-zadaSenior Consultant, People& Organization| PwC AzerbaijanWork experience: 5+ years

2017/03 – to present

PricewaterhouseCoopers Azerbaijan Senior Consultant, People & Organization

2016/03 – 2017/02

PricewaterhouseCoopers Azerbaijan Consultant, Global Mobility, Tax&Legal

Page 17: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Resourcing and Talent Planning

Page 18: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

ABOUT THE COURSE

This two day open course provides participants with

overview of the full resource management process –

from initial resourcing to attraction, recruitment,

retention and talent management. The course highlights

the importance of being aligned with the current trends

and best international practices in the area of resourcing

to be able to stay relevant and attractive for the talent on

the ever-changing labour market. Participants will be

equipped with necessary knowledge and skills to be able

to make successful resourcing and recruitment decisions

that would benefit the business. The course involves both

theoretical understanding and the practical workshops

per topic.

RESOURCING AND TALENT PLANNING 28-29 October 2019

WHY ATTEND?

During the course, the delegates will:

Learn about the current global labour market trends and how they

can influence company policies to stay attractive for talent;

Understand how to develop effective policies and employee value

propositions to attract the new workforce;

Understanding the impact of resourcing decisions on the overall

business strategy;

Learn the role of effective communication during all stages of the

recruitment and onboarding;

Learn about various tools that are used to retain and motivate key

talents (loyalty programmes, development opportunities);

Understand what measures are necessary to be undertaken to avoid

resourcing risks (loss of key talent, succession planning).

FEE THE COURSE

The fee of 16 hourly training course is 650 AZN (plus VAT)

Page 19: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

BENEFITS OF THE COURSE

After completion of the course, you will be able to:

Establish links between processes and have a strategic insight into

how things are interconnected in the organization;

Align constantly changing business and people strategies through

workforce planning;

Using the newly acquired knowledge of the labour market and

trends, provide key leaders with the insights to make informed

decisions on resourcing, recruitment and talent management;

Support overall business agenda by carrying out effective

resourcing and talent management strategy;

Develop engaging employee value propositions to attract and

engage diverse workforce, reinforcing company culture and goals;

Act as business partners and support business and management by

coaching and guiding through resourcing related processes and

issues;

The organization will have a team of in-house professionals who

acquired the necessary skills and knowledge to implement

resourcing and talent management activities.

The course is available in an open enrollment and corporate formats.

Corporate training solutions are custom tailored to unique circumstances of an organization.

WHO SHOULD ATTEND?

• Human Resources professionals who are

responsible for the resourcing, recruitment and

talent management;

• Line-managers and supervisors dealing with

resourcing.

Page 20: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Our key experts

Page 21: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

2017/10 – to present

PricewaterhouseCoopers Azerbaijan Independent Expert / Consultant, P & O

2016/01 – 2017/10

PricewaterhouseCoopers Azerbaijan Director, People & OrganisationContacts:

Tel.: +(994) 50 2684184Email: [email protected]

Education and professional qualifications:

PgD, People Management and Development, Nottingham Trent University, UK (CIPD qualification)

Graduate, Advanced HR Executive Program, Cornell University, USA

Graduate, Manager of the Future program, JMW Consultants, USA

Graduate, Executive Management Development Program, Texas A&M University, USA

2011– 2014

BP, Houston, Texas, USAVP, HR, Global Wells Organization (GWO)

2009 - 2011

BP, Houston, Texas, USAVP, HR, Upstream Information & Technology

Zarina ZeynalovaOrganizational efficiency and Transformation ExpertWork experience: 20+ years

2007 - 2009

BP, Gulf of Mexico Region, Houston, Texas, USAHR, Operations Manager

Relevant experience

Zarina has more than 20 years of experience as HR generalist in BP’s Global Upstream operations, and 15 years senior leadership experience across multiple geographies. Zarina is a lead CIPD tutor in PwC Academy.

Key areas of expertise include, but not limited to:

Change Management and cultural transformation; Organizational Development. People and leadership development strategies; Talent Management, including leadership succession planning, development of national talent in global regions; Diversity and Inclusion (D&I);

Recent projects and consultancy

Client name confidential: Merger of three large telecom companies on the market: HR and cultural transformation, organizationaldesign and workforce optimization strategy;

Job evaluation and grading system design, development of base pay model; design of variable pay scheme – Large Bank of Azerbaijan. Leadership Development: Zarina is a strong, experienced leadership coach and developer of talent. Her deep talent management

experience includes leadership succession planning, D&I, and development of national talent in global regions. HR Functional expertise: Zarina designs and delivers strategies related to large-scale recruitment, talent and leadership development,

design and implementation of D&I agenda.

Recent employment history

Page 22: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Relevant experience

Nigar is a Senior Consultant in Human Resources consulting services PwC Azerbaijan. Nigar has 3 years of experience in provision of professional HR services. Prior to joining PwC, she has been managing international projects for a local NGO.

Key areas of expertise include, but not limited to:

Job evaluation and grading; reward strategy; employee motivation & incentive strategies; Headcount reduction strategy design; Skills & competencies assessments; Performance Management system and components design; Job description design.

Recent projects

Large bank of Azerbaijan: job evaluation and grading system design, development of base pay model; design of variable pay scheme; Azerbaijan Ministry of Telecom and Azerbaijan State Railways: skills and competency assessment of key Financial and HR resources; Merger of three large telecom companies on the market: staff reduction strategy design, organizational design. Local IT services company: HR transformation

Recent employment history

Contacts:Tel.: +994 (50) 290 45 63Email: [email protected]

Education and professional qualifications:

Masters degree (MSc) in Human Resources Management & Organisational Analysis from King’s College London, UK

Diploma in People Management from Personnel and Development Institute (CIPD), UK, Member

Accreditation in STRATA Job Evaluation, PwC Frankfurt, Germany

Nigar Huseyn-zadaSenior Consultant, People& Organization| PwC AzerbaijanWork experience: 5+ years

2017/03 – to present

PricewaterhouseCoopers Azerbaijan Senior Consultant, People & Organization

2016/03 – 2017/02

PricewaterhouseCoopers Azerbaijan Consultant, Global Mobility, Tax&Legal

Page 23: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Relevant experience

Inara is HC Senior Specialist at PwC Azerbaijan. Her extensive HR experience includes but is not limited to resourcing, workforce planning, recruitment as well as talent and succession management.

Recent projects

Staff planning & resourcing activities; Recruitment (local & international; job descriptions and person specifications, interviewing and testing; selection; digital recruitment, recruitment

campaigns); HR Policies & Procedures; Reward management (budgeting, market analysis and development of salary bands, salary allocation, promotion & benefits; variable pay); Global Mobility (inbound & outbound mobility management); Employee engagement (annual satisfaction survey, development of programs and communication); Staff L&D activities (including budgeting and summer bootcamps arrangements); Annual talent management and succession planning activities; Regular regional reporting; Onboarding & Induction- development and delivery of comprehensive staff onboarding and orientation programs; Build strong relationships with local employment organizations, recruitment agencies; employment fairs and campaigns Supervision of general HR Administration.

Recent employment history

Education and professional qualifications:

Bachelor degree -Azerbaijan University of Foreign Languages

CIPD certificate in Human Resource Management

Inara NamaliyevaSenior Specialist |HC| PwC AzerbaijanWork experience: 8+ years

01/2014 – till nowPwC AzerbaijanHuman Resources Generalist

02/2012 - 01/2014PwC AzerbaijanHuman Resources Specialist

10/2011 – 10/2012PwC AzerbaijanPersonal Assistant to Country Managing Partner/ Secretary of Tax Department

Contacts:Tel.: +(994) 50 229 20 12Email: [email protected]

Page 24: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

Our contacts

Page 25: Human Resources Management - pwc.com · Human Resources Management & Organisational Analysis from King’s College London, UK Diploma in People Management from Personnel and Development

For any inquiries please contact:

PEOPLE AND ORGANISATION

Rena RzayevaPeople and Organisation Leader+994 12 497 25 [email protected]

PwC ACADEMY

Sevinj ImanovaPwC Academy Manager +994 12 497 25 [email protected]

Nigar Huseyn-zadaPeople and Organization |Senior Consultant+994 12 497 25 [email protected]