Human Resources Development in the

State Audit Office of Estonia

KÜLLI LUKKHead of Training

General Development Trend of HR area

Competency-based human resources management

– Competency profiles as set of competencies required for effective performance in a specified role;

– Behavioural dimension, performance indicators. Performance interviews

– Agreement between the employee and the manager for one year;

– Competencies as basis for performance review. Studying in the course of work

– Skills are developed with the practised application of the techniques.

Individual Development Plans (IDP) of Employees

Objectives of IDP– Systematical defining the goals of performance; – Planning and evaluating the professional development of every

employee; – Improving the performance of the organisation as a whole.

In the IDP employee and manager – decide on the basis of the competence card which competencies

need to be developed in the next period; – decide on the priorities of professional development and studies; – select the achievement levels that correspond to the abilities of the

employee; – define the study activities corresponding to the achievement levels

(study goals); – agree upon the help and support of the manager required for

achievement of the goals.

Introductory Program and Audit Study Program

A program for all new employees– Basics of the organisation of the SAO – Basics of the environment of the SAO

Flexible organisation of studies– Probation period – Different forms of study

Content of the Audit Study Program– 1. Planning and management (competence II) – 2. Execution of the audit work (competence III) – 3. Teamwork (competence IV) – 4. Communication (competence V) – 5. HRD (competence VI)

Preparation of Internal Trainers and Their Role in HRD of the SAO

Economical, efficient and effective studying activities;

Development of employees according to the professional needs;

Training Unit; Selection and training of internal trainers.