human resource management mgt 3310. steps in human resource copyright ©2012 pearson education, inc....
TRANSCRIPT
Human Resource ManagementMGT 3310
Steps in Human Resource
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Steps in Human Resource Recruitment
◦ Knowing the job
Job Analysis◦ Job Description◦ Job Specification
Knowing sources of human resources Sources inside the organization
Human resource inventory Management inventory cardPosition placement formManagement manpower replacement chart
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Steps in Human Resource
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Steps in Human Resource
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Steps in Human Resource
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Steps in Human Resource
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Steps in Human Resource Recruitment (Continued)
◦ Sources Outside the Organization1. Competitors2. Employment agencies3. Readers of certain publications4. Educational institutions
◦ Knowing the Law EEOC
◦ Affirmative Action1. How many are employed2. How many should be employed3. Compare step 1 vs. 2
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Steps in Human ResourceSelection
◦Testing1. Aptitude tests2. Achievement tests3. Vocational interests4. Personality tests
◦Testing Guidelines
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Steps in Human Resource
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Steps in Human Resource
Selection Assessment Center
1. Oral Communication2. Conflict Resolution3. Leadership4. Persuasion5. Problem Solving
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Steps in Human Resource
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Steps in Human Resource
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Steps in Human Resource
Training (Continued)
Four Steps
1. Determining training needs
2. Designing the training program
3. Administering the training programTechniques for transmitting information
1. Lectures
2. Programmed learning
Techniques for developing skills
on-the-job
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Steps in Human Resource
Four Steps (Continued)4. Evaluating the training program
1. Has the excessive reject of products declined?
2. Are deadlines being met more regularly?
3. Are labor costs per unit produced decreasing?
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Steps in Human Resource Performance Appraisal
◦ Why use performance appraisals
1. Provide systematic judgments for salary increases, promotions, transfers, demotions or terminations
2. To let subordinates know where they stand with the boss.
3. Useful basis for coaching and counseling
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Steps in Human Resource
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Steps in Human Resource
Performance Appraisal (Continued)
Handling performance appraisals
Potential Weakness of Performance Appraisals
1. Focuses employees on short-term rewards
2. Viewed as a reward-punishment situation
3. Emphasizes completing paperwork rather than critiquing individual performance
4. Process viewed as unfair or biased
5. Negative reactions to unfavorable comments
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