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    Human Resource Management Sector.

    Internship Report.

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    Human Resource Management Sector.

    Internship Report.

    BBA

    Prepared For:S. N. Kairy

    Head of account of BRAC.

    Prepared By:Md. Tarikul IslamID # 200211000060BBAMajor in Human Resource Management.

    Date of submission: February 10, 2006.

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    A term paper is submitted in partial fulfillment of

    the requirement for the internee course.

    DEDICATED

    TO

    ALMIGHTY

    ALLAH.

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    DECLARATION

    I wish to acknowledge immeasurable grace and profound kindness of the Almighty

    Allah, the supreme ruler of the universe who enables us to make my

    dream in a reality.

    I am Md. Tarikul Islam student of school business studies BBA, Southeast

    University. Hereby declare that the term paper entitled BRAC,

    Human Resource Management sector is an original work done by

    me under the supervision ofS. N. Kairy, head of accounts of BRAC.

    I further undertook to indemnity the BRAC against any loss damage arising from

    breach of the forgoing obligations.

    Md. Tarikul Islam.

    ID# 2002110000060.

    BBA 1st Batch

    Dept: Management.

    Southeast University.

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    31st January 2006.

    S. N. Kairy

    Head of accountsBRAC, 75, MokhaliDhaka.

    Sub: Submission of Internship Report.

    Dear Sir,

    It is my pleasure to submit my internship report on BRAC, Human

    Resource Management Sector. As a partial requirements for the BBAcourse, to you for your kind perusals.

    This term paper attempts to describe my observations, learning during thestudy this course.

    I made sincere effort to study related materials, documents, annual reportand operational system of Bangladesh Rural Advancement Committee(BRAC) and examine relevant records for preparation of the term paper.

    I have tried my best performance to make this term paper as comprehensiveand informative as possible within the time allowed for me. Due to various,there may be some mistakes for which I beg your apology.

    Finally, I shall be glad to answer your any kind of query related to the termpaper, if necessary. I have been tried to provide a brief discussion about theHuman Resource Management Sector of this organization.

    Yours faithfully,

    Md. Tarikul IslamID# 2002110000060BBA 1st BatchDept: ManagementSoutheast University.

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    Acknowledgement

    I wish to acknowledge immeasurable grace and profound kindness of the

    Almighty Allah, the supreme ruler of the universe who enables us

    to make my dream in a reality.

    From my first inception until its final completion, the success of the study

    rests not only me but also on the contribution of all kind of

    employee of BRAC. They have given us a vivid discussion.

    Who have inspired, influence guided my work.

    I wish to express my immense gratitude and my special debt to my respected

    teacher & supervisorS. N. Kairy. I am thankful to his untiring guidance, helps

    and suggestion.

    I also thank my friends & classmate who help me for doing this report. I am

    grateful to them for their valuable comments correction etc. on my report.

    Finally, the inspiration, encouragement and support provided by our parents must

    be acknowledged.

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    Table of contents

    Chapter # 1. Introduction

    1.1 What is Human Resource (HR)

    1.2 What do you mean by Human Resource

    Management (HRM)

    1.3 Definition of HRM

    1.4 Importance of HRM

    1.5 Globalization & HRM

    Chapter # 2. Profile of BRAC

    2.1 Vision

    2.2 Mission

    2.3 Objective of BRAC

    2.4 About the company

    2.5 Company profile at glance

    2.6 Organogram of BRAC

    Chapter # 3. Objective of the study

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    Chapter # 4. Methodology of the study

    4.1 Method of data collection

    Chapter # 5. Limitation of the study

    Chapter # 6. Literature review

    6.1 HRM definition

    6.2 HRM function

    6.3 HRM scope

    Chapter # 7. Analytical part

    7.1 HR planning

    7.2 Recruitment & Selection

    7.3 Training and Development

    Chapter # 8. Major finding of the study

    Chapter # 9. Recommendation

    Chapter # 10. Conclusion

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    Executive Summary

    This research report is a partial requirement of the internship phase of BBA

    program, department of management, Southeast University. The topics of the

    report are Human Resource Management of BRAC. Human resources

    management is very much important for every business organization. Human

    Resources may be the most misunderstood of all corporate departments, but

    its also the most necessary. Those who work in Human Resources are not

    only responsible for hiring and firing; they also handle contacting job

    references and administering employee benefits.

    Human resource management is the process of acquiring, training,

    appraising, and compensating employees, and attending to their labor

    relations, health and safety, and fairness concerns. Its true that any

    individual who works in Human Resources must be a people person. Since

    anyone in this department deals with a number of employees, as well as

    outside individuals, on any given day, a pleasant demeanor is a must.

    Human Resources may have gotten a bum rap, but its clearly among the

    most important departments in any corporation. The next time you have to

    meet with someone from Human Resources, remember that without her,

    your company might not be running so efficiently. The benefits of

    globalization have been very unevenly distributed both between and within

    nations. At the same time a host of social problems have emerged or

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    intensified, creating increased hardship, insecurity, and anxiety for many

    across the world, fuelling a strong backlash. As a result, the present form of

    globalization is facing a crisis of legitimacy resulting from the erosion of

    popular support.

    The concept encompasses investment in the skills of the labor force,

    including education and vocational training to develop specific skills.

    Human capital is one component of a country's overall competitiveness. The

    most successful developing countries, for example, Singapore and Malaysia,

    are investing heavily in the education and technical skills of their population.

    Actually these departments do that work. This department of the

    organization works with the employee and the staff and worker. This

    department deals with their job planning and design, recruitment, selection,

    measure their job performance and target their compensation.

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    Introduction:

    Human resources management is very much important for every business

    organization. In international business sector it is more important now a

    days. It is now very competitive business world. So in this time if any time

    one to existed and run this competitive business world they needed some

    new rules and apply some innovative idea and get delivery better items

    which help them to be best in this world. Human resources management is

    one type of department, which is the modern worlds contribution. It is very

    important department of an organization. They act an important role in the

    business organization. It helps the organization to run perfectly and help to

    achieve the organization goal. Naturally human progressing themselves day

    by day. They make any work broken down and divided it into small and

    small job, which helps to do the work more effective. They achieve and hold

    new invention of this world. When we heard these words of Human

    resources management naturally we think that it is related with human

    activities. And try to come out their new policy to implicate their own goal

    and to maintain and make a good relation with others organization. Which is

    most necessary to stay this competitive business world and to be popular in

    the business society.

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    1.1 What is HR?

    Human resources (HR) are the people who are ready, willing, and able to

    contribute to an organizations success.

    Human resources (HR): Hiring activities, including recruitment,

    interviewing, training, layoff planning, including out placement, and

    counseling.

    Human resources (HR) segment contains the full set of capabilities needed to

    manager, schedule. Pay, and hire the people who make a company run. It

    includes payroll, benefits and ministration, applicant data administration,

    personal development planning, workforce planning, schedule and shift

    planning, time management, and travel expense accounting.

    1.2 Whatdo you mean by Human Resources Management?

    Human Resources may be the most misunderstood of all corporate

    departments, but its also the most necessary. Those who work in Human

    Resources are not only responsible for hiring and firing; they also handle

    contacting job references and administering employee benefits.

    Its true that any individual who works in Human Resources must be a

    people person. Since anyone in this department deals with a number of

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    employees, as well as outside individuals, on any given day, a pleasant

    demeanor is a must.

    Managing employees is a major job, so those in Human Resources must be

    equal to the task. Ten or twenty years ago, Human Resources personnel were

    rarely seen. Instead they worked behind the scenes to ensure personnel

    records were in order and employee benefits were being properly

    administered, but the job stopped there. Todays Human Resources

    personnel dont only handle small administrative tasks. They are responsible

    for staffing major corporations. This is no minor feat.

    Its not enough to be able to screen potential employees, however. Those

    who work in Human Resources also have to be able to handle a crisis in a

    smooth, discreet manner. Whether the issue is health care related or

    regarding sexual harassment or employee disputes, a person working in

    Human Resources must be trusted to keep an employees personal details to

    herself. The Human Resource team must also be a good judge of morale and

    realize when morale-boosting incentives are needed. Its up to them to make

    sure all employees are comfortable with their surroundings and working

    under acceptable, if not above average, conditions.

    For those looking to enter a career in Human Resources, a college education

    is necessary. One doesnt necessarily have to have a degree in Human

    Resources, however. Majoring in Business Administration, Psychology,

    Labor Relations and Personnel Administration, as well as degrees in Social

    and Behavioral Sciences, can also be beneficial.

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    Human Resources may have gotten a bum rap, but its clearly among the

    most important departments in any corporation. The next time you have to

    meet with someone from Human Resources, remember that without her,

    your company might not be running so efficiently.

    1.3 Definition of Human Resource management?

    The pattern of planned human resource activities intended to enable an

    organization to achieve its goals

    Wright and McMahan 1992.

    A human resource system that is tailored to the demands of the business

    strategy

    Miles and Snow 1984.

    Human resource management is the process of acquiring, training,

    appraising, and compensating employees, and attending to their labor

    relations, health and safety, and fairness concerns.

    A set of activities directed at an organizations resources with the aim of

    achieving organizational goals in efficient and effective manner.

    Management is the application of planning, organizing, staffing, directing,

    and controlling functions in the most efficient manner possible to accomplish

    objectives.

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    1.4Importance of HRM

    Federal and state laws have placed many new requirements concerning

    hiring and employment practices on employers. Jobs have also changed.

    They have become more technical and require employees with greater skills.

    Furthermore, job boundaries are becoming blurred. In the past, a worker

    performed a job in a specific department; working on particular job tasks

    with others who did similar jobs. Todays workers are just as likely,

    however, to find they working on project teams with various people from

    across the organization. Others may do the majority of their work at home

    and rarely see any of their coworkers. And, of course, global competition has

    increased the importance of organizations improving the productivity of their

    work force. This has resulted in the need for HRM specialists trained in

    psychology, sociology, organization and work design, and law. Federal

    legislation requires organizations to hire the best-qualified candidate without

    regard to race, religion, color, sex, disability, or national originand

    someone has to ensure that this is done. Employees need to be trained to

    function effectively within the organizationand again, someone has to

    oversee this. Furthermore, once hired and trained, the organization has to

    provide for the continuing personal development of each employee. Practices

    are needed to ensure that these employees maintain their productive

    affiliation with the organization. The work environment must be structured

    to induce workers to say with the organization, while simultaneously

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    attracting new applicants. Of course, the someones we refer to, those

    responsible for carrying out these activities, are human resource

    professionals. Today, professionals in the human resources area are

    important elements in the success of any organization. Their jobs require a

    new level of sophistication that is unprecedented in human resource

    management. Not surprisingly, their status in the organization has also been

    elevated. Even the name has changed. Although the terms personal and

    human resource management are frequently used interchangeably, it is

    important to note that the two connote quite different aspects. Once a single

    individual heading the personnel function, today the human resource

    department head may be a vice president sitting on executive boards, and

    participating in the development of the overall organizational strategy.

    1.5 The globalization of human resources

    'Transnational' companies are relatively free to switch resources and

    production from one country to another. Typically this is done in order to

    maximize the benefit (to the corporation) of greater skills availability and

    lower employee costs.

    The International Labor Organization has concluded that globalization

    intensified in the latter years of the 20th Century especially in terms of trade,

    investment, financial liberalization and technological change but also states

    that:

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    "The benefits of globalization have been very unevenly distributed both

    between and within nations. At the same time a host of social problems have

    emerged or intensified, creating increased hardship, insecurity, and anxiety

    for many across the world, fuelling a strong backlash. As a result, the present

    form of globalization is facing a crisis of legitimacy resulting from the

    erosion of popular support."

    Some of the main factors which have been identified as being at the root of

    the problems and widespread public disquiet are:

    Reduction in job security because work (and therefore jobs) can be moved

    from one country to another.

    Undercutting of one country's wages by another, leading to erosion of wage

    rates.

    Exceeding generally accepted working hours and exposure to health and

    safety risks to cut costs.

    Decent Work and Poverty Reduction in the Global Economy

    Paper submitted by the International Labor Office to the Second Session of

    the Preparatory Committee for the Special Session of the General Assembly

    on the Implementation of the Outcome of the World Summit for Social

    Development and Further Initiatives, April 2000

    http://www.ilo.org/public/english/bureau/exrel/papers/2000/globalec.htmhttp://www.ilo.org/public/english/bureau/exrel/papers/2000/globalec.htm
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    1.5.2 The developing world

    Developing countries are gradually being brought into the global industrial

    economy. (...) Private capital is being moved around the world in search of

    profit from flexible and open economies. Complex factors attract this

    capital: it is not simply a case of the cheapest employees.

    These pages on BestBooks.biz introduce Employment Relations in the

    Asia Pacific which analyses work and employment relations in seven countries

    in different stages of development: Australia; Indonesia; Japan; New Zealand; the

    People's Republic of China (PRC); South Korea; and Taiwan.

    http://www.bestbooks.biz/global/asia_pacific.htmhttp://www.bestbooks.biz/global/asia_pacific.htmhttp://www.bestbooks.biz/global/asia_pacific.htmhttp://www.bestbooks.biz/global/asia_pacific.htm
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    1.5.3 Developing Human Capital

    European initiatives

    Within Europe, the EU has created a new dimension for people management.

    It has undertaken a number of initiatives, which are aimed at improving

    economic conditions in less privileged regions.

    Investigate the European Commission: main information site for the European

    Union

    Human capital

    Personal and national success is increasingly correlated with the possession

    of skills. Skilled individuals can command a premium salary in periods of

    high economic activity. Worldwide, unemployment levels remain high,

    while organizations have difficulty filling vacancies, which require specific

    expertise. A shortage of skilled people can act as a limiting factor on

    individual organizations and the economy as a whole. It is in the interest of

    any country to maximize its human resources by investing in the skills of its

    workforce, its human capital.

    The concept encompasses investment in the skills of the labor force,

    including education and vocational training to develop specific skills.

    Human capital is one component of a country's overall competitiveness. The

    most successful developing countries, for example, Singapore and Malaysia,

    are investing heavily in the education and technical skills of their population.

    http://europa.eu.int/http://europa.eu.int/
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    Profile of BRAC

    2.1 Vision

    A just enlightened, healthy and democratic Bangladesh free from hunger,

    Poverty, environmental degradation and all forms of exploitation based on

    age, sex, religion and ethnicity.

    2.2 Mission statement

    BRAC works with people whose lives are dominated by extreme poverty,

    illiteracy, dieses and other handicaps. With multifaceted development

    interventions, BRAC strives to bring about positive changes in the quality of

    life of the poor people of Bangladesh.

    BRAC firmly believes and is actively involved in promoting human rights,

    dignity and gender equity through poor peoples social, economic, political

    and human capacity building. Although the emphasis of BRAC`s work is at

    the individual level, sustaining the work of the organization depends on the

    an environment that permits the poor to break out of the cycle of poverty and

    Hopelessness. To this end BRAC endeavors to bring about changes at the

    level of national and global policy on poverty reduction and social progress.

    BRAC is committed to making its programs socially, financially and

    environmentally sustainable, using new methods and improved technologies.

    As a part of its support to the program participants and its financial

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    sustainability, BRAC is also involved in various incomes generating

    enterprise.

    2.3 Objective of BRAC

    Poverty reduction programs undertaken so far have bypassed many of the

    poorest. In this context one of BRAC`s main focuses is the ultra poor.

    Given that development is a complex process requiring a strong dedication

    tp learning, sharing of knowledge and being responsive to the needs of the

    poor, BRAC places a strong emphasis on their organizational development,

    simultaneously engaging itself in the process of capacity building on a

    national scale to accelerate societal emancipation.

    The fulfillment of the BRAC`s mission requires the contribution of

    competent professional committed to the goals and values of BARC, BRAC

    therefore, foster the development of the human potential of the members of

    the organization and those they serve.

    In order to achieve its goal, wherever necessary BRAC welcomes

    partnership with the community, like-minded organizations, governmental

    institutions, the private sector and development partners both at home and

    abroad

    2.4 About the company

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    BRAC, a national, private organization, started as an almost entirely donor

    funded, small-scale relief and rehabilitation project initiated by Fazle Hasan

    abed to help the country overcome the devastation and trauma of the

    liberation war and focused on resetting refugees returning from India. Today,

    BRAC has emerged as an independent, virtually self-financed paradigm in

    sustainable human development. It on of the largest southern development

    organizations employing 97, 192 people, with 61% woman, and working

    with the twin objectives of poverty alleviation and empowerment of the

    poor.

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    2.5 BRAC profile at glance

    2.5.1 Program Coverage

    Districts 64

    Upazila/ Thana 480

    Villages 68480

    Urban Slums 4378

    Population covered 100 Million

    2.5.2 Development programs

    Village Organizations 142117

    Membership- Total 4858763

    -Female 4727286

    -Male 131477

    Loan disbursement- Year 2004 Tk.25902 Million

    Loan outstanding Tk.14630 Million

    Repayment Rate 98.74%

    Members Savings Tk.7657 Million

    Currently Enrolled in BRAC school 1.50 Million

    Graduate (Till to date) 2.8 Million

    Legal literacy Courses held 106241

    - Learners Completed 2473361

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    Population Coverage of health program

    -Essential health cares 31 Million

    -Tuberculosis control program 82 Million

    -National nutrition program 13 Million

    2.5.3 Commercial Enterprises

    Aarong shops 8

    Printing press 1

    Dairy and Food project 1

    2.5.4 Job Creation

    Poultry 1698165

    Livestock 470778

    Agriculture 847574

    Social Forestry 75050

    Fisheries 277230

    Sericulture 19060

    Horticulture 179031

    Handicraft Producers 15223

    Small Enterprises 136159

    Small Traders 2635212

    Total 6353482

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    2.5.5 Human Resources

    Staff 32652

    School teachers 65412

    Community health volunteers 29736

    Community health workers 2284

    Poultry workers 50805

    Community Nutrition workers 11988

    Nutrition woman members 119658

    2.5.6 Program Infrastructure

    Regional Offices 137

    Area Offices 498Team Offices 1172

    Training center 19

    Health center 48

    Diagnostic Laboratories 51

    School BRAC Primary 31619

    -Pre primary 16019

    Gono kendra (Union Libraries) 878

    Kishori Kendra 8811

    Handicraft production center 285

    Limb and brace center 1

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    2.5.7 Annual Expenditure

    Year Amount Donor Contribution (%)

    1998 Tk. 6283 Million 32%

    US $ 130 Million

    1999 Tk. 7708 Million 30%

    US $ 148 Million

    2000 Tk. 8024 Million 21%

    US $ 152 Million

    2001 Tk. 8135 Million 21%

    US $ 153 Million

    2002 Tk. 9258 Million 20%

    US $ 161 Million

    2003 Tk. 11471 Million 20%

    US $ 196 Million

    2004 Tk. 14487 Million 23%

    US $ 245 Million

    2.5.8 Program support enterprises

    Name No. Capacity

    (Annual)

    Poultry firms & Hatcheries 6 13.5 million Chicks

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    Feed mills 3 40000 MT

    Prawn hatcheries 8 15 Million post larvae

    Fish Hatcheries 4 5000 Kg fish spawn

    Seed processing centers 2 3500 MT

    Seed production farms 23 5200 MT

    Sericulture

    -Silk Reeling centers 3 15 MT

    -Grain ages 12 2.0 Million dft

    Nurseries 24 21.5 Million saplings

    Bull station 1 125000 doses

    Iodized salt Industry 1 80000 MT

    2.5.9 Related companies/ Institution

    BRAC Industries Ltd. Cold storage

    BRAC BDMail Network Ltd. Internet Service Provider

    BRAC Services Ltd. Hospitality

    Delta BRAC Housing finance corporation Land and Housing

    BRAC University Tertiary Education

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    BRAC Bank small & medium

    Finance & Banking

    BRAC Tea companies Tea plantation & production

    Documental TM Ltd. Software

    2.5.10 BRAC Afghanistan

    Working Areas 94 District Offices under

    17 Provinces

    Community school and studies 83 with 2753 Student

    Accelerated learning project (ALP) 73000 students

    Fixed health clinics 23

    Village organizations 3689 with 72804

    members

    Loan Disbursement US $ 7485904

    National solidarity program 20 districts

    Agriculture 19 districts

    Training & Resource center 2 in Kabul

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    Objective of the study

    Our objective of the study is to know about the organization and its present

    activities. Through the study we will try to learn about organizations policy,

    procedures, objective, strategic, objectives for its competitive advantage.

    Beside this we will know how the organization structure is formed. As we

    have offered strategic management course theoretically but this requires

    practical knowledge that is being exercise or followed by emerging industry.

    Through the evaluation of organizations internal and external consequences

    we will how a organization critically performs its functions to its service

    receiver. We will learn how executives plan while making strategic decisions

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    how departmental activities are performed with trust and mutuality and

    consistency.

    To find out the different strategy on HRM.

    To evaluate the implementation process of the strategic HRM.

    To evaluate the over all working environment of BRAC.

    To have an idea the implementation Technique of HRM function.

    To Evaluate the HRM practice procedure of BRAC.

    To have a practical exposure.

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    Methodology of the study

    4.1 Methods of data collection

    To satisfy our objectives requires information from some sources. To the

    best of our capability we collect data through personal conversation with

    executives, stuffs, besides this inquires into different type of magazines,

    published books. Further more to know more about we have collected

    information from the out put users.

    Primary data collection

    Secondary data collection

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    Primary data collection: Primary data have been collected through

    interviews with concerned authority pf the selected organization. Some data

    also have been collected through observations.

    Secondary data collection:Secondary data are very much available in

    these regard brochures, catalogs, officials records of designated

    organization and other ISPs information as secondary data in this study.

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    Limitations of the study

    This project did not cover all the function of Human resources that followed in

    BRAC.

    - The report relied heavily on the personal judgment and observation.

    - This report is limited to Dhaka corporate office only.

    Salary Administration is the most sensitive part of an organization so that this

    issue was not covered in this report.

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    Literature review

    6.1 What is Management?

    A set of activities directed at an organizations resources with the aim of

    achieving organizational goals in efficient and effective manner.

    Management is the application of planning, organizing, staffing,

    directing, and controlling functions in the most efficient manner possible to

    accomplish objectives.

    6.2 What is Manager?

    Manager is this person whose primary responsibility is to carry out the

    management process.

    HRM definition

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    Human Resources Management (HRM) is the part of the organization that is

    concerned with the people dimension. HRM can be viewed in one of two

    ways.

    ***First, HRM is a staff, or support, function in the organization. Its role is

    to provide assistance in HRM matters to line employees, or those directly

    involved in producing the organizations good and services.

    ***Second, HRM is a function of every managers job. Whether or not one

    works in a formal HRM department, the fact remains that to effectively

    manager employees requires all managers to handle the activities.

    HRM involves all management decision and practices that directly or

    influence the people, or human resources (HR), who work for the

    organization.

    In recent years increased attention has been devoted to how organizations

    manager human resources (HR). This increased attention comes from the

    realization that an organizations employee enable an organization to achieve

    its goals, and the management of these human resources (HR) is critical to an

    organizations success.

    HRM is the policies and practices involved in carrying out the people or

    HR aspects of a management position, including recruiting, screening,

    training, rewarding and appraising.

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    HRM is the set of organizational activities directed attracting, developing,

    and maintaining an effective workforce.

    HRM takes place within a complex and ever-changing environmental

    context.

    HRM is concerned with attracting, developing, and maintaining the HR an

    organization needs.

    6.5 Human Resources (HR) Movement

    HR is the scientific management movement heavily emphasized the

    technical, aspects of work design; the human relation movements emphasize

    the importance of the human element in job design.

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    Recruitment and selection

    Conditions of Employment

    Classification of staff:

    There are five types of BRAC staff. That areas-

    Regular Staff

    Project Staff

    Service Staff

    Contract Staff

    Part Time Staff

    Regular Staff

    There are levels of Employee.

    The staff will work one year as a trainee before being permanent.

    After being permanent the staff may be come under the shade of provident

    fund.

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    Project Staff

    During a running project; the staff is appointed on the basis of project

    duration.

    Posting from the appointed project is not possible.

    Project staff will get benefit and opportunity on the basis of rules and

    regulation of the project and terms and condition of appointment letter.

    Service Staff

    Service Staffs are graded staff.

    Period of probation is not applicable for the service staff.

    Service staff can be the member of provident fund after they join in the job.

    Contract Staff

    The duration of employment depends on the contracted time -limit.

    Job benefit and opportunity will determine by contract.

    The time-lime of contract can be renovated.

    Period of probation is not applicable for the contract staff.

    Contract staff will not get the benefit of provident fund, gratuity for service

    and festival allowance.

    Contract staff will enjoy vacation as like as regular staff.

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    Part Time Staff

    Part time staff is appointed on the basis of hour or day.

    Other job benefit is not applicable except daily allowance.

    The time limit of job will not more than eleven month.

    Staff Recruitment Process

    BRAC will follow the following procedure for staff recruitment process:

    Staff will appointed as per authority catalogue. It should authorize by

    executive director to appointed staff in head office.

    To meet urgent need Chairman or Executive can directly recruit staff.

    At the start of each year; head of every department send their needs of

    employee to the human resources division. It has a chance to examine the

    staff demand after every three month.

    Human resources division will make its annual staff recruit plan on the basis

    of staff division.

    Staff should recruit through advertise in newspaper or other media.

    The application for job should in specific form.

    The interview card will send before 15 days of recruitment examination

    through mail or courier service.

    If needed then recruitment examination will be written, viva and -----

    The human resources division must authorize the final result.

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    Rules of Recruitment

    BRAC will follow the following rules for staff recruitment process:

    Any BRAC staff cannot directly apply for new post or employment. But

    with recommendation of coordinator and approval of head, he/she can apply.

    If the staff becomes selected for the new post then as the rules of BRAC

    he/She has to resign from his/her previous job.

    7th or more than 7th level employees minimum educational quality will be

    masters. But Doctor, Engineer etc skill centered post will consider the

    minimum educational quality as bachelor.

    Any fired staff of BRAC cannot apply in BRAC.

    If the age of applicant is above 50 years then he/she will appoint as contract

    staff.

    The highest level of car driver is 6 th and office assistant 3rd and highest

    grades of security guards are 3.

    Staff Recruitment Board:

    The representative authorized by the human resource division and nominated

    by the program will take the viva of the applicants.

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    To ensure the quality and subject oriented staff recruitment, the orientation

    of board member may be held if it is necessary.

    If any relative applicant applies then it should avoid from being the board

    member.

    At least one member of board should come from the human resource

    division.

    Deployment of New Staff:

    Regular staffs have to agree to work any place where BRAC operate their

    program in Bangladesh or aboard.

    Male staff may be posted in any district except his own.

    Joining of New Staff:

    The staff will join on his/her specific joining date specified by the BRAC. In

    case of head office or field office, each staff should have joined his/her work

    before 9.00 am. Staff can join on his work within seven days of his/her

    joining date and local authority can accept the joining report. After seven

    days it is not possible to join without the permission of human resource

    division. The new staff will submit the following papers or documents when

    he/she joins:

    Interview Card

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    Bond of Security

    Identity (Certificate issued by Chairman)

    Blood test report

    Deployment report issued by Turk

    Full Time Service

    The service of BRAC staff is full time service that so no staff can do any part

    time job during he is on service in BRAC. The staff cannot join any post of

    other corporation, which gives him salary without the permission of

    executive director.

    Time Table of work

    The working day of BRAC head office is Sunday to Thursday. The Saturday

    and Friday are the weekend holiday. But in some case authority can change

    the working day or time.

    The office time of BRAC head office is 8.30 am to 5.15 pm. It includes 30-

    minute lunch break.

    For the field worker, working day will be Saturday to Thursday. Friday will

    be the weekend holiday. The daily office time is 7.00 am to 5.00 pm. It

    includes lunch break of 1.00 pm to 3.00 pm. Only those staff who will do the

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    field work can get this opportunity. Those worker who will do the desk work

    will get 1 hour lunch break. Notable that, in both case breasts feeding mother

    will get 30 minute extra time.

    On the menace period female worker have to do deskwork at least two day.

    Authority can change or reschedule the timetable if necessity arises.

    Authority can open office on holiday to face the natural disaster.

    Record of Attendance

    All staff should have to sign in the attendance register/punch identity card in

    attendance time clock kept in workplace to record his attendance. Every field

    worker has to sign in the attendance register before going to the fieldwork.

    Every staff should attend in office timely. If any staff attends after 15 minute

    of scheduled time then he/she will consider as late--------. If any staff comes

    lately 3 times in a month then it will consider as his 1-day casual leave.

    If any staff comes lately 7times in a month then the coordinator of the staff

    will give him a warning notice. One copy of that warning notice will send in

    human resource division. If any worker gets continuous 3 warning notice

    then the staff may be fired.

    If any field worker is on leave then it should have a clear description of his

    leave and types of leave in the register book.

    Period of Probation

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    All the regular staff will work one year as a trainee before his/her job

    confirmation.

    The period of probation of any staff cannot extend.

    Period of probation is not applicable for service staff and contract staff.

    Confirmation of Service:

    If regular staff passes his/her period of probation in satisfactory level then

    his/her service will confirm after one year.

    In field workshop the area manager or second coordinator will approve the

    confirmation of same areas staff.

    The staff will get an increment during the confirmation of service. This

    increment is not applicable when the grade of staff is up grading on next

    grade.

    If a staff join within 1st half of a month then he/she will confirmed on that

    month but if he/she join 2nd half of the month then he/she will confirmed on

    next month.

    The evaluation form of staffs skill will have to send in human resource

    department before 1 month to confirm his/her service.

    The approval of confirmation will follow the authorized catalogue.

    If any worker becomes unfit for confirmation then he/she will release during

    his period of probation.

    Selection of Manager

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    Head of the program will make a Manager Selection Committee with the

    representative of human resource division.

    Manager Selection Committee will make the criteria of manager selection.

    Related program officer will make a list of candidates on the basis of criteria

    and will send the list to the human resource division.

    Manager Selection Committee will finish the selection process through

    examination of the listed candidates.

    BRAC closings could hurt recruiting

    After weighing the initial impact of the Defense Departments base

    realignment and closure (BRAC) recommendations over the weekend,

    several members of the independent BRAC Commission yesterday urged

    the Pentagon to release quickly the certified data and justification sheets

    that influenced the decisions. That information is key in filling some

    major gaps in the commissions ability to assess the Defense

    Departments recommendations, several members indicated during a

    presentation of the Pentagons BRAC recommendations and

    methodology.

    According to Michael Wynne, the undersecretary of defense for acquisition,

    technology and logistics, the certified data should be released to the

    commission by the end of this week. Also present at the hearing were

    Defense Secretary Donald Rumsfeld; Gen. Richard Myers, the Chairman of

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    the Joint Chiefs of Staff; and Phillip Grone, the deputy undersecretary of

    defense for installations and environment. Several members of the

    commission have been vocal about the potentially adverse effect the

    Pentagons BRAC decision will have on National Guard and Reserve

    recruitment and retention. The Defense Department decided to close

    hundreds of National Guard and Reserve facilities to consolidate facilities

    into 125 armed forces reserve centers, slated for both Guard and Reserve

    members.

    When I look at the Guard and Reserve units you are going to have a

    serious enlistment problem, said James Bilbray, one of the

    commissioners. The consolidation would make it even harder for the

    National Guard and Reserve to retain their forces if members have to travel

    more than 50 miles to report to their bases. The Guard and Reserve already

    are under high operational stress. For example, the Hulman Regional

    Airport Air Guard Station in Indiana, slated for realignment, will lose all of

    its air assets, said retired Air National Guard Brig. Gen. Steven Koper, who

    is with the National Guard Association in Washington. Some of the

    airplanes will go to Fort Wayne, Ind., some 210 miles away, he said. One

    justification for the move was the proximity to Fort Wayne, but a 210-mile

    commute will weigh heavily in members of the Guards decisions to

    reenlist, Koper said. Leaving the Hulman base only with support units but

    no aircraft to support is also going to play a role into members

    considerations, he said. The Defense Department skewed the findings

    against the Air National Guard, Koper added. The consolidation of the

    Guard and Reserve units was meant to bring the units to the right size,

    Myers explained. Right now, in the Air National Guard, for example, there

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    are only small pockets, with small force numbers, which makes it

    unwieldy when trying to access these disparate units for missions, he said

    during the commissions hearing yesterday. The Defense Department is

    trying to bring those units to the right size so as not to have to go to five or

    six units to find enough aircraft to satisfy a mission. Commissioner Phillip

    Coyle, meanwhile, expressed concern that the Pentagons BRAC

    recommendations only account for 15,000 service members out of the

    approximately 70,000 that are supposed to return to the United States

    from overseas bases. The commission has to deal with 55,000

    unaccounted for and an additional troop increase in the Army, Coyle said.

    It is important to get that data and justification sheets, said commissioner

    Harold Gehman, a retired Navy admiral. The commission was asking its

    questions without a deck of cards, he said at the hearing. We are

    scratching our heads over some issues, he added. The chairman of the

    commission, Anthony Principi, questioned whether the Defense

    Department synchronized its decisions with the ongoing quadrennial

    defense review, the overseas basing commissions report and several

    studies, including an air mobility study. Is BRAC the cart before the

    horse? he asked. Rumsfeld, however, assured Principi that the decisions

    were informed by previous BRAC rounds, previous quadrennial review and

    information from the ongoing quadrennial review. If the stops to take all

    studies into consideration, nothing will ever happen, Rumsfeld said.

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    Training and Development

    Pre-Service Training

    After primary selection of staff; all selected staffs have to attain in a pre-

    service training for their final selection. Ninety percent of the participant will

    finally select considering their skill. Those who are failed to final select will

    get TK. 50 per day as an allowance for their participation.

    Performance Appraisal System

    1. Performance approval is a continuous process. But the performance of

    all staffs will evaluate one time formally in a year.

    2. Up to the 5th level employee the performance approval period will be

    the month October to September (1 year) and for 6 th and above levels

    staff the performance approval period will be the month April to March

    (1 year).

    3. The head of related program will fill up the evolution form of up to 5th

    level employee and send within 30th September and evaluation form of

    6th to above all levels employee will send within 31 March.

    4. Before starting the approval system coordinators will follow the staffs

    evaluation guidance.

    5. Nearest coordinator should have to ensure the collection of evaluation

    form.

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    6. On the basis of evaluation form the human resource division will finish

    the approval system on the month of November and May.

    7. The evaluation form fills up by the authorization will kept in the

    personal file of staff for further decision.

    Training and Higher Study

    1. If any staff wants to part time or full time higher study or train in

    country or aboard then he/she has to fill up an application form and

    send it to the human resource department with the recommendation of

    program manager. Human resource department will approve the

    proposal from executive Director with the recommendation of director,

    human resource department.

    2. If any staff wants to join in international workshop, seminar or meeting

    then he/she has to fill up an international traveling authorization form

    and send it to the human resource department with the recommendation

    of program manager. Human resource department will approve the

    proposal from executive Director.

    3. Only those regular staff whose services are confirmed and pass two

    years in BRAC can be nominated for training and higher study.

    4. If BRAC arrange training and higher study then the staff will get leave

    with salary. The condition of this type of leave are following:

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    a. The leave period will count at the start of journey to re-join on

    BRAC.

    b. If BRAC bears the cost of higher study or training then the staff

    should have to sign in a contract paper.

    c. If any staff resigned from his/her job before contractual period then

    he/she has to pay the amount on the basis of contract.

    d. The staff cannot get the opportunity of any other leave when he/she is

    consuming the training or higher study leave.

    e. The staff will get the festival allowance when he/she is consuming

    the training or higher study leave.

    5. For nomination of national or international travel, training or higher

    study, the staff have to send related papers such as invitation card,

    sponsorship, photocopy of ticket etc to the human resource department.

    6. The staff himself/herself will do every thing related his/her ticket.

    7. If the staff failed to submit the cost (financial statement) of his/her

    training or higher study to the human resource division then human

    resource department will make the contract paper for at least two years.

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    Major findings of the study:

    1. The organization has a human resource management.

    2. The organization has a prescribed salary structure.

    3. The organization has provided provident fund & gratuity facilities.

    4. The accounts department has professional accountant.

    5. The training department has needs more trainers.

    6. They have to recruit technologically sound people for their future project.

    7. The organization has to motivate the different personnel & provide

    different facilities to get best effort from them.

    8. Technical support department must be more conscious about customer

    care.

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    Recommendation

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    Considering the above findings Organizations need to consider their expense

    on the strategic direction. Company has to understand competitors strategic

    moves. As its activities scattered every neck of the world in Bangladesh.

    They need to improve their medicine standards and to provide better service

    to the consumer. They have to take consumer claim fairly solve them in

    efficient way. Company has to give efforts on the international expansion in

    order to subsidies risk. Company need to train to there sells representatives

    for the execution of their product.

    Some recommendations are mentioned below for improving the

    organization.

    1. More training must be provided for employees to do so collaboration

    with other organization.

    2. Must be careful continuous running of the total system, if any problem

    occurs the organization must have the back up support.

    3. The organization has to provide the provision of life insurance for the

    employees.

    4. The organization must have a human resource department as its public

    limited company.

    5. The organization must try to get the comparative advantage.

    Conclusion

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    With a view to analyzing the status of BRAC applied in indeed very

    much consistent and relevant to develop the rural areas. Human

    resource management is the process of acquiring, training, appraising, and

    compensating employees, and attending to their labor relations, health and

    safety, and fairness concerns. Its true that any individual who works in

    Human Resources must be a people person. Since anyone in this

    department deals with a number of employees, as well as outside individuals,

    on any given day, a pleasant demeanor is a must.

    In the light of above information we find that This Organization has

    excellent competitive advantage than its measure competitors. It is also

    positive considerable performance of the organization merging

    internationally. Besides this Organization is giving efforts to introduce

    different types of problem. On the other hand to make Organizations

    business position strong. Human resources management is very much

    important for every business organization. Human Resources may be the

    most misunderstood of all corporate departments, but its also the most

    necessary. Those who work in Human Resources are not only responsible for

    hiring and firing; they also handle contacting job references and

    administering employee benefits. Actually these departments do that work.

    This department of the organization works with the employee and the staff

    and worker. This department deals with their job planning and design,

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    recruitment, selection, measure their job performance and target their

    compensation.

    Appendix

    Job analysis

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    1. Do you have the practice of job analysis?

    2. Do you follow any specific steps of job analysis?

    3. What are your methods of collecting job analysis information?

    4. How it used this organization?

    5. Does the responsibility specified regarding the job?

    6. How you conduct the Job analysis?

    7. What type of method they are following to conduct job analysis?

    8. Do you perform smellier activities in same position?

    9. Do you provide training to the employees before starting new job?

    HR planning & recruiting

    1. What do you mean by HR planning?

    2. Do you have the practice of HR planning in your Organization?

    3. How you recruit people?

    External sources (Outside)

    Internal sources

    Employee testing & Selection

    1. What type of test you are conducting to select new candidates?

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    2. What type of recruitments you are generally given when you want to

    recruit new people?

    3. There are different types of test to evaluate a new employee. So what type

    test you prefer most?

    Training & development

    1. What type of training you are providing to your new employees?

    2. Do you provide on the job training or off the job training?

    3. Mention some specific name of training program provided by you to your

    employees?

    4. How you can measure the development of your employees?

    Bibliography

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    Institute for Human Resource Management in Government, Austin, Texas,

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    Organizations: A Guide to Strategic Workforce Planning. Washington,

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    International Personnel Management Association. Workforce Planning

    Resource Guide for Public Sector Human Resource Professionals.

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    Pence, Earl, Ph.D., and Douglas Rachford, Ph.D. "Developing and

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    D.C., November 2001.

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    U.S. Department of the Interior. Right People, Right Place, Right Time: A

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    http://www.opm.gov./workforceplanning/http://www.opm.gov./workforceplanning/