human resource management

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R. WAYNE MONDY R. WAYNE MONDY ROBERT M. ROBERT M. NOE III NOE III HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT MANAGEMENT HUMAN RESOURCE MANAGEMENT Human Resource Planning, Recruitment, and Selection Human Resource Research Employee and Labor Relations Safety and Health Compensation and Benefits Human Resource Development

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Page 1: Human Resource Management

R. WAYNE MONDYR. WAYNE MONDY ROBERT M. NOE III ROBERT M. NOE III

HUMAN RESOURCEHUMAN RESOURCEMANAGEMENTMANAGEMENT

HUMAN RESOURCE

MANAGEMENT

Human Resource Planning, Recruitment, and Selection

Human Resource Research

Employee and Labor Relations

Safety and Health

Compensation and Benefits

Human Resource Development

Page 2: Human Resource Management

CHAPTER 1Human Resource Management : An Overview

Human Resource Management and the Human Resources ManagerHuman Resource Management FunctionsThe Evolution of Human Resource ManagementThe Globalization of Human Resource ManagementThe Changing World of the Chief Human Resource ExecutiveHuman Resource Executives, Generalists, and Specialists The Human Resource Function in Organizations of Various SizesHuman Resource Management in Action

Page 3: Human Resource Management

Professionalization of Human Resource ManagementEthics and Human Resource ManagementScope of This Book

CHAPTER 2The Environment of Human Resource Management

Environmental Factors Affecting Human Resource ManagementThe External EnvironmentResponding to the External Environmental : Proactive

Versus ReactiveThe Internal EnvironmentEnvironmental Factors Affecting Multinational Corporations Human Resource Management in Action

Page 4: Human Resource Management

CHAPTER 3Equal Employment Opportunity and Affirmative Action

Equal Employment Opportunity : An OverviewLaws Affecting Equal Employment OpportunityExecutive Order 11246, as Amended by EO 11375Significant U.S. Supreme Court DecisionsHuman Resource Management in ActionEqual Employment Opportunity CommissionUniform Guidelines for Employee Selection ProceduresAdditional GuidelinesAffirmative Action ProgramsImplications for Multinational Corporations

Page 5: Human Resource Management

CHAPTER 4Job Analysis

Job Analysis : A Basic Human Resource ToolReasons for Conducting Job AnalysisTypes of Job Analysis InformationJob Analysis MethodsConducting Job AnalysisJob DescriptionJob SpecificationHuman Resource Management in ActionOther Job Analysis MethodsJob Analysis and the LawJob DesignThe Globalization of Job Design

Page 6: Human Resource Management

PART TWOHUMAN RESORCE

PLANNING,RECRUITMENT,AND SELECTION

CHAPTER 5Human Resource Planning

Human Resource Planning ProcessTerminology of ForecastingHuman Resource Management in ActionHuman Resource Forecasting TechniquesForecasting Human Resource RequirementsForecasting Human Resource AvailabilitySurplus of EmployeesHuman Resource Planning : An ExampleHuman Resource Information Systems

Page 7: Human Resource Management

CHAPTER 6Recruitment

The Recruitment ProcessStrategies for Global RecruitmentAlternatives to RecruitmentExternal Environment of RecruitmentInternal Environment of RecruitmentMethods Used in Internal RecruitmentTailoring Recruitment Methods to SourcesRecruitment Under the LawHuman Resource Management in Action

Page 8: Human Resource Management

CHAPTER 7Selection

The Selection ProcessEnvironmental Factors Affecting the Selection ProcessPreliminary InterviewReview of Application for EmploymentAdministration of Selection TestsTypes of Validation StudiesCut Off ScoresTypes of Employment TestsThe Employment InterviewMethods of InterviewingReference ChecksBackground Investigation

Page 9: Human Resource Management

Negligent Hiring and RetentionPolygraph TestsThe Selection DecisionPhysical ExaminationAcceptance of Job ApplicantsRejection of Job ApplicantsHuman Management Resource in ActionSelection and Utility AnalysisStaffing in the Multinational EnviromentThe Cost-Benefit Approach for the Economic Unification of Europe

Page 10: Human Resource Management

PART THREEHUMAN RESOURCE DEVELOPMENT

CHAPTER 8Organization Change and Human Resource Development

Organization ChangeHuman Resource Development : Definition and ScopeThe Human Resource Development ProcessFactors Influencing Human Resource DevelopmentDetermining Human Resource Development NeedsEstablishing Human Resource Development ObjectiveSelecting Human Resource Development Methods

Page 11: Human Resource Management

Management Development

Management Development Programs at IBMSupevisory Management Training Programs : An IllustrationTraining Methods for Entry-Level Professional EmployeesTraining Methods for Operative EmployeesHuman Resource Management in ActionJob Training Partnertship ActUses of Various Human Resource Development MethodsSelecting Human Resource Development MediaImplementing Human Resource Development ProgramsEvaluating Human Resource DevelopmentOrientationGlobal and Joint-Venture Orientation

Page 12: Human Resource Management

CHAPTER 9Corporate Culture and Organization Development

Corporate Culture DefinedFactors That Determine Corporate CultureTypes of CultureGlobal Blending of Culture and Management StylesThe Participative CultureChanging the Corporate CultureOrganization DevelopmentHuman Resource Management in ActionOrganizational Development : An ExampleUse of ConsultantsOrganization Development Program Evaluation

Page 13: Human Resource Management

CHAPTER 10 Career Planning and Development

Career Planning and Development DefinedFactors Affecting Career PlanningCareer PlanningHuman Resource Management in ActionCareer PathsPlateauingCareer DevelopmentMethods of Organization Career Planning and DevelopmentPreparation for the Global CareerBeginning a Career in Human Resource

Page 14: Human Resource Management

CHAPTER 11Performance Appraisal

Performance Appraisal DefinedUses of Performance AppraisalThe Performance Appraisal ProcessGlobal Performance AppraisalResponsibility for AppraisalThe Appraisal PeriodPerformance Appraisal MethodsProblems in Performance AppraisalCharacteristics of an Effective Appraisal SystemHuman Resource Management in Action

Page 15: Human Resource Management

Legal ImplicationsThe Appraisal InterviewAssessment CentersHuman Resource Development in Multinational Corporations

Page 16: Human Resource Management

CHAPTER 12Financial Compensation

Compensation : An OverviewCompensation EquityDeterminate of Individual Financial CompensationThe Organization as a Determinant of Financial CompensationThe Labor Market as a Determinant of Financial CompensationThe Job as a Determinant of Financial CompensationThe Employee as a Determinant of Financial Compensation

Page 17: Human Resource Management

Job PricingHuman Resource Management in ActionThe Impact of Globalization on Financial CompensationOther Compensation Issues

CHAPTER 13Benefits and Other Compensation Issues

Benefits (Indirect Financial Compensation)Incentive CompensationHuman Resource Management in ActionCompensation for ManagersCompensation for Professionals

Page 18: Human Resource Management

Sales CompensationCompensation in Growth CompaniesNon-Financial CompensationCompensation in Multinational Corporations

Page 19: Human Resource Management

CHAPTER 14A Safe and Healthy Work Environment

The Nature and Role of Safety and HealthThe Occupation Safety and Health ActSafetyHealth and Wellness ProgramsStress ManagementCulture Shock-The Ultimate StressorPhysical Fitness Programs

Page 20: Human Resource Management

Alcohol Abuse ProgramDrug Abuse ProgramEmployee Assisstance ProgramsHuman Resource Management in ActionAIDS in the Workplace

Page 21: Human Resource Management

PART SIXEMPLOYEE AND LABOR RELATIONS

CHAPTER 15The Labor Union

The Labor Movement Before 1930The Labor Movement After 1930The Public SectorThe Global SectorUnion ObjectivesWhy Employees Join UnionsUnion Structure

Page 22: Human Resource Management

Establishing the Collective Bargaining RelationshipHuman Resource Management in ActionSigns of a Troubled Labor MovementThe Growing Legalistic ApproachThe Future of Unionism and Collective Bargaining in a Global Economy

CHAPTER 16Collective Bargaining

The Collective Bargaining ProcessThe Human Resource Manager’s RoleGlobal Labor-Management Relations

Page 23: Human Resource Management

Psychological Aspects of Collective BargainingPreparing for NegotiationsBargaining IssuesNegotiating the AgreementBreakdowns in NegotiationsRatifying the AgreementAdministering the AgreementThe Future of Collective BargainingHuman Resource Management in Action

Page 24: Human Resource Management

CHAPTER 17Union-Free Organization

Why Employees Avoid Joining UnionsCosts and Benefits of UnionizationBusting Unions can Negatively Impact ProfitabilityStrategies and Tactics for Remaining Union-FreeHuman Resource Management in ActionUnion DecertificationThe Role of the Human Resource ManagerThe Role of the Global Human Resource Manager

Page 25: Human Resource Management

CHAPTER 18Internal Employee Relations

Internal Employee Relations DefinedDisciplinary ActionThe Disciplinary Action ProcessApproaches to Disciplinary ActionAdministration of Disciplinary ActionGrievance Handling Under a Collective Bargaining AgreementHuman Resource Management in ActionGrievance Handling in Union-Free OrganizationsTerminationEmployment at Will

Page 26: Human Resource Management

ResignationDemotionas an Alternative to TerminationLay-offTransfersPromotionRetirementLegal Implications of Internal Employee RelationThe Glass CeilingEmployee Relations in Times of International Crisis

Page 27: Human Resource Management

PART SEVENHUMAN RESOURCE RESEARCHCHAPTER 19Human Resource ResearchBenefits of Human Resource ResearchMajor Global Human Resource Management ProblemsMethods of Inquiry in Human Resource ResearchThe Research ProcessHuman Resource Management in ActionQuantitative Methods in Human Resource Research Human Resource Research : An IllustrationEvaluating the Human Resource Management FunctionTechnology Affecting Human Resource Management