human resource management 53

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HRM ASSGN : 3: SHAGUN

True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the

same form as for product & market portfolio.Correct Answer False

Your Answer True

True/FalseQuestion HRD audit can also be used against the HRD department

Correct Answer True

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD

Correct Answer Realistic employee development , Measurable employee development , Wellcosted employee development

Your Answer Realistic employee development , Measurable employee development , Wellcosted employee development , Under costed employee development

Select The BlankQuestion ________ means every employee is an active participant in goal attainment.

Correct Answer Employee involerment

Your Answer Employee involerment

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all

assessors.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and

clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to

provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are the

participants?Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any

Organisation could last about ________.Correct Answer One & half to about 3 months

Your Answer One & half to about 3 months

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect

Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.

Your Answer Disharmony in individual & organisational goal balance.

Select The Blank

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Question In a re-engineering programme, when a process changes so does the________ of the concerned employee.

Correct Answer job profile

Your Answer job profile

Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the organisation

ceases to existCorrect Answer Hiring

Your Answer Hiring

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________

Correct Answer democratic principle

Your Answer political consiiderations

Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the form-

Correct Answer The rating scale are ambiguous

Your Answer The rating scales of the employee

Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India

Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance

Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which may

be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders

Your Answer Cost effectiveness , Satisfied customers , Satisfied stockholders

Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be relatively

low?Correct Answer Wage

Your Answer Wage

Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by the

Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account & Consumer

Your Answer manufactures of commerce , cost account & Consumer , various ministeries ,employess organisations

Multiple Choice Single AnswerQuestion How would human resource management be used as a business development

tool?Correct Answer Infusing professionalism & dynamism

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Your Answer By building relationship networks.

True/FalseQuestion Workers and trade unions never praticipate in the management of human

resourcesCorrect Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time consuming.

Correct Answer Ranking

Your Answer Ranking

Multiple Choice Single AnswerQuestion In the same organisation, with the new policy, what is the policy if the

assessor is transferred from his/her job after Feb.Correct Answer He/She will complete the appraisal of those reporting to him/her & proceed on

transferYour Answer The appraisal will be done by the new incumbent in the position as at 31st

Aug.Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:

Correct Answer Reduce work hours , Redesign the jobs , Reassign the jobs

Your Answer Increase work hours , Redesign the jobs , Reassign the jobs

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long

training etc is a good mechanism of career planningCorrect Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the

following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance

appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performance

appraisal system , Training to managersTrue/FalseQuestion Human resource management is responsible for getting the best people,

training and providing mechanism.Correct Answer True

Your Answer True

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an

organisation.Correct Answer Culture

Your Answer Culture

Multiple Choice Multiple Answer

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Question What are the general characteristics of a Technical - functional competence?

Correct Answer They would like to remain expert rather than become general managers ,They consider managerial and administrative responsibilities as avoidableirritants , Primary interest in functional work

Your Answer Primary interest in functional work , Such individuals start a new business,less for making money than for creating product that could be identified astheirs , They would like to remain expert rather than become generalmanagers

Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in terms of

the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of

authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Co-operation &

association outside the line of authoritySelect The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by

many employers.Correct Answer Recruitment

Your Answer Recruitment

Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties, responsibilities

and conditions of job.Correct Answer Job discription

Your Answer Job discription

Match The FollowingQuestion Correct Answer Your Answer

Simple act of comparision &learning for organisationalimprovement

Benchmarking Benchmarking

The Malcolm Bridge NationalQuality Award

Xerox (1989) Xerox (1989)

Japanese firms had ling beenbenchmarking other companies,many of them American

Ohirata (1994) Ohirata (1994)

An efficient plant layout & a goodmenchmark

Ford Motors Ford Motors

Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is component

systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysis

Your Answer Potential appraisals , Performance appraisal , Role analysis

Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location

rather than to work is essentially termed :Correct Answer Search for security

Your Answer Search for security

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Select The BlankQuestion ________ should reinforce positive behaviour.

Correct Answer Feedback

Your Answer Feedback

True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining

position.Correct Answer False

Your Answer False

Select The BlankQuestion For closure government permission is required at least ________ days before

the intended closureCorrect Answer 90

Your Answer 30

Multiple Choice Multiple AnswerQuestion What are the key components of a Business Process Re-engineering

Programme?Correct Answer Customer Satisfaction , Service delivery , Product development

Your Answer Benchmarking , Customer Satisfaction , Service delivery , Productdevelopment

Multiple Choice Single AnswerQuestion What is the percentage change in allocation for such a sector over the

preceeding years allocation?Correct Answer 0.5

Your Answer 0.3

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in

a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the human

side human side to mgmt side to side to mgt of human resources , people arenot owened by the organisation

Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs

resources from applicants to a centralised employment response centre.Correct Answer EMS

Your Answer EMS

Select The BlankQuestion ________ is route to be followed in order to realise vision and overall

purpose.Correct Answer Strategy

Your Answer Strategy

Multiple Choice Multiple AnswerQuestion Job performance refers to :-

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Correct Answer The actual achievements compaired with the objectives of the job.

Your Answer Successful completion of an assigned task contributing to the organisationgoals. , The actual achievements compaired with the objectives of the job. ,The actual achievements of the individual compaired with the target /expectations.

Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?

Correct Answer Openness to feedback , Developmental attitude

Your Answer Openness to feedback , Developmental attitude , Closeness to Feedback ,Organisational attitude

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human

resources planCorrect Answer Recruitment

Your Answer Development


Manpower planning method. Long range estimates ofvacancies.

Long range estimates of vacancies.

Step involved in manpowerplanning

Selecting adequate source ofrecruitment.


Name the three types of forecast Economic, employee market, co'ssales expansion forecasts.

Long, short and medium forecasts.

Limitation of manpower planning. Inaccuracy. Inaccuracy.

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are

very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first

performance appraisalYour Answer The first promotion , Successfully completed asignment , The first

performance appraisalTrue/FalseQuestion Long range planning are beyond eight years

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion There are several ways in which human resource management can strengthen

relationships to accomplish organisational goals. What was one of the findingsfrom the survey of 1996 from some Indian Experiences?

Correct Answer An increasing number of human resources professionals have been included inthe top management.

Your Answer Building synergies across the organisation.

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HR X001

Multiple Choice Single AnswerQuestion How can management representatives essentially help employees'

organisations?Correct Answer Formulation of plans & providing information

Your Answer By taking on the role of facilitators

Multiple Choice Multiple AnswerQuestion Why has 'Outside leadership' played a pivotal role in the Indian Trade unions

movement ?Correct Answer Due to a low educational standard , Poor command over English , Fear of

victmization by the empoyerYour Answer Fear of victmization by the empoyer , Bureaucracy & red tapism

True/FalseQuestion Federation & unions at few levels are managed on the lines of management of

a political bodyCorrect Answer False

Your Answer True

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice &

consultancy & further will also supply human resources for executing theirprojects.

Correct Answer Employee leasing

Your Answer Employee leasing

Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president of

the Company.Correct Answer Excellent , Poor

Your Answer Excellent , Poor

True/FalseQuestion Organisations should pay for the value of the job but not for the value of the

person.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutes to

completeCorrect Answer 90 minutes

Your Answer 90 minutes

Multiple Choice Single AnswerQuestion What is it that is necessary for the training manager to know the job's skills

which have to be learned by the employee recruited.Correct Answer Adequate training

Your Answer Adequate training

True/False

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Question Long range planning are beyond eight years


Your Answer False

Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower

planning done covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.

Your Answer LARSEN & TUBRO LTD.

Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?

Correct Answer Managerial role , Leadership styles , Behavioural qualities

Your Answer Managerial role , Leadership styles , Behavioural qualities

True/FalseQuestion It is not necessary that the subordinate should feel free to participate without

fear in the process of review & feedback.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?

Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted

Your Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in

working committee meetings. Who would the unions at Plant level / Shop levelessentially invite?

Correct Answer Representatives from line & personnel department.

Your Answer Divisional / departmental manager & line representatives.

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined

in the order of importance preferable along a scale, factors generallyconsidered are:

Correct Answer Skill , Efforts , Accountability

Your Answer Skill , Job enrichment , Accountability

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,

salaries & benefitsCorrect Answer True

Your Answer True


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Question Highly successful functional benchmarking models developed by the Japenesehave been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system

Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen

systems to ensure ________ of employeesCorrect Answer Career Progression

Your Answer Self development

Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some

other useful tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation

Your Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people

Correct Answer Human Resourse Development

Your Answer Human Resourse Development

Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?

Correct Answer HRD

Your Answer HRD

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodity

Correct Answer Labour

Your Answer Management

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial

wing of an organisation?Correct Answer If mismanaged they affect industrial peace

Your Answer They can be threat to management

Multiple Choice Single AnswerQuestion One of the importance of HRD is

Correct Answer Role clarity

Your Answer Role clarity

Multiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -

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Correct Answer How to process the data , How to identify the areas for personal development ,How to chart out action

Your Answer How to identify the areas for personal development , How to chart out action










Multiple Choice Multiple AnswerQuestion HRD process variable include -

Correct Answer Role clarity , Work planning , Better communication

Your Answer Role clarity , Better communication



Your Answer Openness to feedback , Developmental attitude , Organisational attitude

True/FalseQuestion Flexitime works better when the employees have self-determination

Correct Answer True

Your Answer True

True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution

to the employing organisation.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?

Correct Answer Inflation indicators , Salary budget averages , Average salaries

Your Answer Average Compensation , Average salaries

Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things

done through others.Correct Answer Leadership skills

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Your Answer Leadership skills

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the

lay off periodCorrect Answer 0.5

Your Answer 0.5

Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be

paid compensation equal to half their basic pay & D.A.Correct Answer 45 days

Your Answer 45 days

Select The BlankQuestion People take ________ supportively and use it for development.



True/FalseQuestion Depending on the career path model of managers, some specialised training

inputs are given at pre-determined times to make him more handling the newhigher assignment

Correct Answer True

Your Answer True



Your Answer EMS

Multiple Choice Single AnswerQuestion What can give significant inputs about existing state of accountability of

employees.Correct Answer HRD audit

Your Answer HRD audit

Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human

organisational inputs such as recruitment , training experience & commitmentCorrect Answer Qualification

Your Answer Qualification

True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising

directly out of employee-worker relationshipsCorrect Answer False

Your Answer False

Multiple Choice Single Answer

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Question Name the recruitment process which is said to be a costly affair

Correct Answer External

Your Answer External

Multiple Choice Single AnswerQuestion A new professional body called the National HRD Network took birth in :

Correct Answer 1985

Your Answer 1985




Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:

Correct Answer Who should plan? , Planning for whom , Timing for plam

Your Answer Why should we plan? , Planning for whom , Timing for plam

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in

order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns

Correct Answer Non-merit

Your Answer Non-merit

True/FalseQuestion Proper implementation and support of all management levels are not very

crucial for the success of HRD auditCorrect Answer False

Your Answer False


Major sources of recruitment inprivate sector.

Employee recommendations andadvertisement.


SANDOZ INDIA LTD. Internal Advertising is restored forall vacancies.

Internal Advertising is restored forall vacancies.

NATIONAL MACHINERYmanufacturers ltd.

Vacancy is filled in by promotingthe employees seniority, merits.


Major sources of recruitment inpublic sector.

Scheduled tribes and scheduledcastes & employeerecommendations.


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HR X002Question The HRD outcomes can influence the organisation's business goals which may be in terms

of -Correct Answer Satisfied customers , Satisfied stockholders , Higher productivity

Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach from ________

human resource management to a proactive and innovative one.Correct Answer reactive

Multiple Choice Single AnswerQuestion The audit has forced which level of Management to share their plans across their

organisation resulting in increased involvement of employeesCorrect Answer Top

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or

levels -Correct Answer Planning , Implementation , Result

Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment in the

career path model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see the business in a

globle context , Lack of opportunity in our country dosen't come in the way of careerprogression

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?

Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It isused to enhance strategic feedback and learning curves.

True/FalseQuestion Successful HR departments will focus on motivational performance .


Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing organisation.

Correct Answer HR

True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer

….. But the inustryCorrect Answer False

Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things done

through others.Correct Answer Leadership skills

Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some other useful

tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation

Select The BlankQuestion ________ is the example of the balanced score card applications in some companies.

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Correct Answer AT & T

True/FalseQuestion Performance development plan is set for the employee by his immediate boss.

Correct Answer True

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age

or have served with the company for 10 years.Correct Answer 40

True/FalseQuestion It is very easy to write grade description, as the number of jobs increases.


True/FalseQuestion Off-line quality control consists of all control activities that are conducted externally to

the production system.Correct Answer True




Correct Answer HRD

Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and ________.

Correct Answer Obedience





Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally managed Cos'

Correct Answer HRD practices

Multiple Choice Multiple AnswerQuestion What are the key components of a Business Process Re-engineering Programme?

Correct Answer Customer Satisfaction , Service delivery , Product development

True/FalseQuestion The main focus of attention today is the employee.

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Select The BlankQuestion Large recruitment ________ problematic and vice-versa.

Correct Answer Less

Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of

natural resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstances

True/FalseQuestion Workers and trade unions never praticipate in the management of human resources


Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficiently

complete is that of the -Correct Answer Reviewer

Multiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those are-

Correct Answer Immediate , Intermediate , Long range

Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its effort to emerge

winners in the light of the liberalization & globalization?Correct Answer Product development , Be able to capitalize on global trade , Not ignore quality

Multiple Choice Single AnswerQuestion When was the act of absorbing & incorporating the best contemporary practices relevant

to the companies needs & by whom?Correct Answer Xerox (mid 70's)

True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution to the

employing organisation.Correct Answer True

Select The BlankQuestion The ________ provides funds to meet the compensation & training expenditure of

retrenched workers.Correct Answer National Renewal Grant Fund

Multiple Choice Single AnswerQuestion Why is it that some managements may be disinterested in participation in Trade Unions?

Correct Answer Possibility of cropping up misunderstandings among leaders & members

True/FalseQuestion An employee sponsor, the HR manager plays an integral role in organisational success.

Correct Answer True


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Limitation of manpower planning. Inaccuracy. Inaccuracy.


Long range estimates of vacancies.




Name the three types of forecast Economic, employee market, co'ssales expansion forecasts.

Economic, employee market, co'ssales expansion forecasts.

Multiple Choice Single AnswerQuestion What is the percentage change in allocation for such a sector over the preceeding years

allocation?Correct Answer 0.5

True/FalseQuestion Under the balanced score card approach the expectation of three shareholders

Correct Answer True

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:

Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities

Multiple Choice Single AnswerQuestion Almost all organisations train employees either in their own training colleges or in the

training colleges of other organisations. Employees may spend many years at variouseducational institutes before joining their organisation as employees, which may extendupto -

Correct Answer 15 years

Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external environment:

Correct Answer Techology , Govt. Policies & regulations , Composition of work force

Select The BlankQuestion HRD means competence building, commitment building, and ________ building.

Correct Answer culture

Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?

Correct Answer HRD outcomes

Select The BlankQuestion ________ is indicated by work effort and it should be continuous.

Correct Answer Commitment

Select The BlankQuestion ________ assignment can also be recommended for career development.

Correct Answer Rotational

Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-

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Correct Answer Rapport building , Exploration , Action Planning

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My hr attempt 1

Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% of

their time & resources for their business or industrial unit. Second jobactivity to this extent may be called as :

Correct Answer Three quarter Moon Lighting

Your Answer Three quarter Moon Lighting

True/FalseQuestion Under point method, common factors to all the jobs are identified.

Correct Answer True

Your Answer False

Select The BlankQuestion HRD means competence building, commitment building, and ________

building.Correct Answer culture

Your Answer culture

Multiple Choice Multiple AnswerQuestion What were the key components of the New Economic Policy?

Correct Answer Liberalisation , Privatization , Market friendly state

Your Answer Liberalisation , Privatization , Market friendly state

Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?

Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish HouseJournal

Your Answer Co-ordinate Training Programme , Administrative Skills , Publish HouseJournal

Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the

employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management

Your Answer Grievance handling about management

True/FalseQuestion Trade union is a group of two people who come to strengthen their

bargaining position.Correct Answer False

Your Answer False


The monitoring stage The firm checks the new systemagainst strategy.

The firm checks the new systemagainst strategy.

The clarification stage The firm identifies and confirmsthe overall business direction.

The firm identifies and confirmsthe overall business direction.

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The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed byemployees on this investment.

The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.

The design stage The firm plans the proposedchanges into practice.

The firm create programmes thatyield better returns on humancapital.

Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.

Correct Answer Point

Your Answer Factor comparison

Select The BlankQuestion Federation & union at all levels are managed on the lines of management of

________Correct Answer A political body

Your Answer A political body

Select The BlankQuestion The ________ provide resources to approved employment schemes in the

organised & marginised sectorsCorrect Answer Employment Generation Fund

Your Answer Employment Generation Fund

Multiple Choice Single AnswerQuestion A programme that allows flexible entering & learning (the organisation)

times for the employees is known as -Correct Answer Flexitime

Your Answer Flexitime

Select The BlankQuestion In the interview method of training-need identification interviews must

clearly distinguish between immediate training needs to improve presentperformance & ________.

Correct Answer Development needs for growth

Your Answer Training needs to improve future performance.

Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Career System' that is component

system of HRD:Correct Answer Career planning , Career development , Potential appraisals

Your Answer Career planning , Career development

Multiple Choice Single AnswerQuestion Which systems are more scientific in the organisations, as each individual

will have an individual score card.Correct Answer Appraisal

Your Answer Appraisal


3

Question One of the importance of HRD is



Multiple Choice Multiple AnswerQuestion Name the different types of compensations.

Correct Answer Commissions , Overtime pay , Stock options

Your Answer Commissions , Overtime pay , Stock options

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long

training etc is a good mechanism of career planningCorrect Answer False

Your Answer True


Correct Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted

Your Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted

Select The BlankQuestion The ________ role is to ensure the deserving managers should get

appropriate opportunities for job Rotation.Correct Answer Reviewer

Your Answer Assessor

Multiple Choice Single AnswerQuestion What is the primary objective behind SSL?

Correct Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.

Your Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.

True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the

interest of all the parties envolved in the process of organisationCorrect Answer False

Your Answer True

Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is

sufficiently complete is that of the -Correct Answer Reviewer

Your Answer Reviewer

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the

HRD

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Correct Answer Religious

Your Answer Religious

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition

by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union

members , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members

Your Answer trade union leader may feel thire influence decelerated among trade unionmembers , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members

Multiple Choice Multiple AnswerQuestion Mention the objective of the potential appraisal.

Correct Answer To assess an individual in terms of the highest level of work. , To assist theorganisation in discharging its responsibility of selecting managers.

Your Answer To assess an individual's sense of reality , To assess an individual's creativeimagination. , To assess an individual in terms of the highest level of work.

Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and

________.Correct Answer Obedience

Your Answer Obedience

Multiple Choice Single AnswerQuestion How many numbers of phases make up the process of the feedback?

Correct Answer 5

Your Answer 5

Multiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:

Correct Answer Planning , Implementing , Evaluating

Your Answer Planning , Implementing , Screening

True/FalseQuestion It is technology who can provide competitive advantage to corporations.


Your Answer False

Multiple Choice Single AnswerQuestion Following a flexible working hours principle employees of one management

institute have to work from 8.30AM to 2.30PM i.e. six hours a day. What isthe first 2 hours at work established as where the employees may choosefor doing their class work?

Correct Answer Flexible band

Your Answer Flexible band

True/False

5

Question Workers and trade unions never praticipate in the management of humanresources


Your Answer False

Select The BlankQuestion Some organisations use ________ & committee management as techniques

of training & devlopment for flexitime systemsCorrect Answer Job rotation

Your Answer Job enrichment

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of

managers work with wide range of other people, it becomes difficult for asingle manager to accurately assess their contribution.

Correct Answer True

Your Answer True

Select The BlankQuestion ________ leads to conflict between various departments is a functional

organisationCorrect Answer The lack of appreciation for the constraints of other department

Your Answer Development of own specialised interests

Multiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicate major

keys to organisational excellence , those are -Correct Answer Mission , Goals , Policies

Your Answer Mission , Goals , Policies

Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:

Correct Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score

Your Answer HRD systems maturity score , Competency score

Multiple Choice Multiple AnswerQuestion Despite what problems faced, India managed to implement economic

restructing?Correct Answer inbalanced wealth distribution , inefficient services , clootic political scenario

Your Answer inbalanced wealth distribution , reduadont brueaoracy , clootic politicalscenario





salaries & benefits

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Correct Answer True

Your Answer True

Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach from

________ human resource management to a proactive and innovative one.Correct Answer reactive

Your Answer reactive

Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies

himself in several roles in the questionnaire like a -Correct Answer Superior , Subordinate , Colleague

Your Answer Colleague

Multiple Choice Single AnswerQuestion Now a days is one huge task which the HR managers does, i.e.:

Correct Answer Hiring

Your Answer Hiring

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________

Correct Answer democratic principle

Your Answer democratic principle

True/FalseQuestion A strong framework of HRM policy and systems is essential for the

development and implementation of HRD strategy.Correct Answer True

Your Answer True

True/FalseQuestion Employees feel frustrated due to low specialisation in the work

Correct Answer True

Your Answer True

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HRM ASSIG


Correct Answer Salary budget averages , Average salaries , Inflation indicators

Your Answer Inflation indicators , Salary budget averages , Average salaries

Multiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more depending

on the number of participantsCorrect Answer Workshop

Your Answer Follow-up

Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?

Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.

Your Answer Improvement in minimizing wastages. , An effective inspection & controlsystem. , Conformance with desired standards.

Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the

role played by management in fostering a close understanding betweeneach other?

Correct Answer It's own approach to problem solving technique

Your Answer Open - ended discussion


Correct Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out action

Your Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out action

Multiple Choice Single AnswerQuestion What was the total budgetory allocation made towards education as a

vehicle for social transformate on by the then Minister of Finance, YashwantSinha in the 1998 budge?

Correct Answer Rs 70,470 million

Your Answer Rs 70,470 million

Multiple Choice Multiple AnswerQuestion List the basic managerial skills:

Correct Answer To supervise , To stimulate , To motivate

Your Answer To supervise , To motivate , To control

True/FalseQuestion The functioning of federations and unions has its impact on human

resources management of varios industries & organisationCorrect Answer True

2

Your Answer True

Select The BlankQuestion ________ is the example of the balanced score card applications in some

companies.Correct Answer AT & T

Your Answer Siemens

Multiple Choice Multiple AnswerQuestion What are the features of a managerial walkabouts in the Corporate Sector?

Correct Answer The Manager is made completely free from all other corporateresponsibilities , He is full-time on the walkabout , It could mean limitedresources being given to a manager to work on.

Your Answer The Manager is made completely free from all other corporateresponsibilities , He is given full freedom & cannot be restrained bycorporate policy.

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during

the lay off periodCorrect Answer 0.5

Your Answer 0.5

Multiple Choice Single AnswerQuestion During the pre-reform period what was the industrial growth during the

1950-60 period essentiallyCorrect Answer 7% to 9%

Your Answer 6.5% to 8.0%

Select The BlankQuestion In no phase of business life is ________ as important as in making

promotion decesions.Correct Answer Integrity

Your Answer Innovation

True/FalseQuestion Employee's organisations in India have their impact on various aspects,

policies pertaining to human resources management of various industriesCorrect Answer True

Your Answer True

True/FalseQuestion The HRD programmes fail due to poverty, social injustice.

Correct Answer True

Your Answer False

Multiple Choice Multiple AnswerQuestion Mention certain weaknesses under the gerading method:

Correct Answer It is difficult to write grade description , It oversimplifies sharp differencesbetween different jobs & different grades , It is considered to be lesssubjective

3

Your Answer It is considered to be less subjective , It is difficult to write grade description, It oversimplifies sharp differences between different jobs & differentgrades

True/FalseQuestion Counselling involves a one to one discussion between the participant and

administrator.Correct Answer True

Your Answer True

True/FalseQuestion The relationship between good HR practices and organisational effectiveness

is very simple.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion Which kind of appraisal done seperately will provide feedback on the

potential of these managers.Correct Answer Potential appraisal

Your Answer Managerial appraisal

Multiple Choice Single AnswerQuestion Name the recruitment process which is said to be a costly affair




Job analysis It is one of the job evaluationprocess which finds out relevantfacts.

It is one of the job evaluationprocess which finds out relevantfacts.

Non-quantitative job evaluationcategory.

Simple ranking and grading arepalced under such category.

It is one of the job evaluationprocess which finds out relevantfacts.

Quantitative job evaluation Point system and factorcomparison methods are placedunder such category.


The beneficiaries to businessfirms by job evaluation

It enables Cos. to get data in localwage surveys to establish jobclassification.


Select The BlankQuestion Section ________ of the Industrial Disputes Act 1947 , states that an

employer should only retrench employees who have been most recentlyhired.

Correct Answer 25-G

Your Answer 25-D

True/FalseQuestion Human resource Audit is full-fledged methodology to bring about a change.

4


Your Answer True

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially

form the basis for palcement, transfer and rotation?Correct Answer Career path model

Your Answer Development grade model

Multiple Choice Single AnswerQuestion In resent times, which department and head of the same usually initiates

the manpower plan.Correct Answer HR department

Your Answer HR department

Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.

Correct Answer Merit rating

Your Answer Point rating

Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.

Correct Answer Explicit subsidies

Your Answer Explicit subsidies



Your Answer Goals

Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and

clarified are :Correct Answer Who are going to provide feedback? , Purpose of 360 Degree Feedback ,

Who analyzes the data?Your Answer Who analyzes the data? , Who are going to provide feedback? , Who are the

participants?Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-


Your Answer Rapport building , Exploration , Action Planning

Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what

employees experienced?Correct Answer Schneider

Your Answer Schneider

5

Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at the

global levelCorrect Answer to integrate the Indian economy with the world economy,

Your Answer to envisage a decontrolled business environment where free market forceswould be given more freedom to operate



Your Answer EMS

True/FalseQuestion Organizations gear most of their management succession activities to the

immediate past.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?

Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

Your Answer Multilpe unions , Intra & inter union rivalry , Over membership


organisational inputs such as recruitment , training experience &commitment

Correct Answer Qualification

Your Answer Accounting

Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters by

choosing randomly from the participant's list of work related employees.Each rater receives an envelop having the following :-

Correct Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator

Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Letter from the monitors


Dr. George S. Odiorne HR portfolio matrix (classificationQuadrants)

HR portfolio matrix (classificationQuadrants)

Dr. Blake and Mouton Grid Seminars Managerial Walkover

The Interview Methos In the absence of appraisalsystem

Supervisory Skill Level Survey

The Questionnaire Method A large target group In the absence of appraisal system

Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting around -

6

Correct Answer Individual , Team , Business unit

Your Answer Individual , Team , Business unit

Select The BlankQuestion The job evaluation programme once installed must be continued on a

________ basis.Correct Answer permanent

Your Answer permanent

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that

in order to cleen its fiscal dificult ina few year, India needs to out downabout 50% of subsidies in ________ goods since it yields only 10% returns



True/FalseQuestion Federation & unions at few levels are managed on the lines of management

of a political bodyCorrect Answer False

Your Answer False

Multiple Choice Single AnswerQuestion In which approach towards training and development stress is to be given

on learning rather than on teaching?Correct Answer Agricultural approach

Your Answer SSL Technology

True/FalseQuestion Factor comparison system consists of selection of key jobs.

Correct Answer True

Your Answer False

Multiple Choice Single AnswerQuestion Name one of the steps to design a performance appraisal plan.

Correct Answer Establish performance standards

Your Answer Establish performance standards

True/FalseQuestion Representatives of the consumers association besides the representatives of

employees & employers have to participate in the meeting of collectivebargaing

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?

Correct Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals of

7

quality. , It facilitates and encourages supplier quality certificationsystems.

Your Answer It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achievingthe goals of quality. , It facilitates and encourages supplier qualitycertificationsystems.

1

HR X003

Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :

Correct Answer Job Evaluation , Job Description , Job Analysis

Your Answer Job Evaluation , Job Description , Job Analysis

True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975

in Larsen & Toubro (L & T).Correct Answer True

Your Answer True

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that

in order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns



Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and

________.Correct Answer Obedience


Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of Assessment

Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st

assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager

True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China,

home to move that half a billion of the world's poor income groupCorrect Answer True

Your Answer True

Select The BlankQuestion ________ means providing the employee with necessary tools & authority to

overcome obstacles to achieving goals.Correct Answer Employee empowerment

Your Answer Employee empowerment


Correct Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.

Your Answer To objectively measure training needs


2

Question Who is the person who should always remain away from Doppelganger effect.

Correct Answer Chief Executive

Your Answer Chief Executive

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon -

lights in the coming future?Correct Answer Change in values & expectations.

Your Answer A change in standard of living

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?

Correct Answer Change of Leadership , To make HR function business-driven , For growth &diversification

Your Answer Change of Leadership , To make HR function business-driven , For growth &diversification

Select The BlankQuestion ________ are those who provide competitive advantage to corporations.

Correct Answer People

Your Answer Managers

Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful

implementation?Correct Answer Feedback management , Action planning , Reinforcement of new behaviour

Your Answer Feedback management , Action planning , Feedback analysis

True/FalseQuestion The functioning of federations and unions has its impact on human resources

management of varios industries & organisationCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing

organisation.Correct Answer HR

Your Answer HR

Multiple Choice Single AnswerQuestion What is the long form of CII?

Correct Answer Confederation of Indian Industry

Your Answer Confederation of Indian Industry


Management quadrant :Correct Answer Sound Industrial relations

3

Your Answer Sound Industrial relations



Your Answer False

Select The BlankQuestion Most HRD audit are due to failures of ________.

Correct Answer Implementation

Your Answer Implementation

Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees who

have accepted the scheme are however , valid only for payouts of upto________

Correct Answer Rs. 5 lakh

Your Answer Rs. 3 lakh

Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a new era which

compelled Indian business to value up from shumber & reassess itsassumption. The characterstics were that of

Correct Answer a complete or perish situation

Your Answer an open economy

Multiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:

Correct Answer Economic , Motivation

Your Answer Economic , Motivation

Select The BlankQuestion For closure , if there is no response ( from government ) within ________

permission is deemed to have been grantedCorrect Answer 60

Your Answer 90

Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.


Your Answer Rating scale

True/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a

problem.Correct Answer False

Your Answer True

4

True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no

potential for growth & should be included in a rationalization programme.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment

in the career path model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see the

business in a globle context , Lack of opportunity in our country dosen't comein the way of career progression

Your Answer The individual is tested in an alien environment , He is trained to see thebusiness in a globle context , Lack of opportunity in our country dosen't comein the way of career progression

Select The BlankQuestion HRD ________ is in methodology of evaluating various elements of HRD .

Correct Answer Audit

Your Answer Audit

Multiple Choice Single AnswerQuestion The first HRD department in the Indian corporate sector was started in which

year?Correct Answer 1975

Your Answer 1975

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in

a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the human

side human side to mgmt side to side to mgt of human resources , people arenot owened by the organisation

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during

the lay off periodCorrect Answer 0.5

Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR

practice:Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities

Your Answer Business Strategy , Organisational Strategy , Human Resource Practices

True/FalseQuestion Employees feel frustrated due to low specialisation in the work

Correct Answer True

Your Answer True

5

Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key points

Correct Answer Paper

Your Answer Paper

Select The BlankQuestion The link between sense of reality and ________ is important for proper

understanding of the definition of sense of realityCorrect Answer imagination

Your Answer vision

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name the

PHASE 4-Correct Answer Data feeding Reports & Analysis

Your Answer Data feeding Reports & Analysis

Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?

Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modification

Multiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?

Correct Answer Win something in grievance procedure

Your Answer Challenge management


Knowledge of the subject handwork & a sincere approach

requisites for consumersim one of the roles of the advisorycommittee

To divert manufacturing activitiesfrom urban to rural areas

one of the roles of the consumercouncial

a much neglected sphere of themarket

The mechanism of price fixation a much neglected sphere of themarket

one of the roles of the consumercouncial

These are not the days ofindvidualism & unorganisation

unionsim unionsim

True/FalseQuestion Objective of performance appraisal system is to identify the developmental

needs of each employee.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic refructing or what were

its put falls?

6

Correct Answer unmet social objectives , status of small-scale industries , advantage MNC'shad over their Indian compethtions

Your Answer unmet social objectives , reliance on agriculture , status of small-scaleindustries

True/FalseQuestion The process of 360 Degree appraisal is broken into two stages - planning,

implementation.Correct Answer False

Your Answer False



Your Answer True

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in

areas like:Correct Answer strategic Planning , role clarity , Streamlining practices

Your Answer strategic Planning , role clarity , Streamlining practices

Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many organisations have

formulated Training Committees or Management Development Committee,membership consists of -

Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managers takeup the role of Chairman , Training Managers is the member-Secretary in suchcommittee.

Your Answer Supervisory staff for their effective participation in management. , Mostly ofLine Managers , The Chief Executive or a very senior managers take up therole of Chairman



Your Answer Immediate , Intermediate , Long range

1

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The BlankQuestion Under training and development plan, the form is to be prepared in ________ form.

Correct Answer Duplicate

Your Answer Structured

True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising directly out of

employee-worker relationshipsCorrect Answer False

Your Answer True

Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called ________.

Correct Answer Job Analysis

Your Answer Job Analysis

Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in trade

unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items for discussion &

participation should be pre -set , both parties should have implicit faith in information suppliedby the other

Your Answer The union should be well organised with sounds rules , the coverage of items for discussion &participation should be pre -set , both parties should have implicit faith in information suppliedby the other




The clarification stage The firm identifies and confirms theoverall business direction.

The firm identifies and confirms theoverall business direction.

The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.

The firm calculates the cost ofinvestment on the human capital andthe value placed by employees onthis investment.


The firm create programmes thatyield better returns on human capital.

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age or

have served with the company for 10 years.Correct Answer 40

Your Answer 45

2

True/FalseQuestion Federations & unions constitute not only a part of organisations but also an important and

crucial wing of themCorrect Answer True

Your Answer True

True/FalseQuestion Employees at present need more freedom & autonomy in doing the work

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such type of

efforts & the consequent results may be called as -Correct Answer Blue Moon lighting

Your Answer Blue Moon lighting

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,

what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner

Your Answer As pro-active functional partner

Multiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee & also shown in the pay

structure.Correct Answer Performance

Your Answer Strategic

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?

Correct Answer It is used as a management tool. , It is used to enhance strategic feedback and learningcurves. , It is used to clarify & translate vision & strategy

Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used toenhance strategic feedback and learning curves.

Select The BlankQuestion ________ leads to conflict between various departments is a functional organisation

Correct Answer The lack of appreciation for the constraints of other department

Your Answer High degree of autonomy


3

Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score

Your Answer HRD systems maturity score , HRD competencies systems maturity score , HRD social card

True/FalseQuestion The modern HR function has HRD at its core.

Correct Answer True

Your Answer True

Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.

Correct Answer HR

Your Answer HRD

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.

Correct Answer True

Your Answer True

True/FalseQuestion In the Grid Seminars, stress is laid on teaching.


Your Answer False







Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills requirement, conditions

of work etc.Correct Answer Job analysis

Your Answer Job enlargement

4

True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &

Toubro (L & T).Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The TQM philosophy was evolved or theorised by -

Correct Answer Demming

Your Answer Demming

Multiple Choice Multiple AnswerQuestion What were the features of globalization in the Indian content?

Correct Answer Expansion of business globally , Global market accessability , Global orientation oforganisational structure

Your Answer Expansion of business globally , Global market accessability , Global orientation oforganisational structure

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off period

Correct Answer 0.5

Your Answer 0.3

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.

Correct Answer Leader

Your Answer Clerk

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the basis for

palcement, transfer and rotation?Correct Answer Career path model

Your Answer Career path model


Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification

True/False

5

Question Organisations presently are taking measures to satisfy the workers through various methodsincluding the schemes of worker & participation in management

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously with that

of the original job?Correct Answer Moon-lighting

Your Answer Dual career grouping



Your Answer Organising , Motivation

Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good results despite the

difficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership

Your Answer Creative imagination , Sense of reality , Effective sensibility

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus on

Correct Answer Value-adding HRD

Your Answer Value-adding HRD

Multiple Choice Multiple AnswerQuestion A culture having which factors as its bed rocks is highly suitable for 360 degree appraisal.

Correct Answer Openness , Authenticity , Confrontation

Your Answer Openness , Authenticity , Confrontation

Select The BlankQuestion The problem and challenges of continous improvement can be effectively tackled by taking

advantage of ________.Correct Answer Synergy of teams

Your Answer Training

Multiple Choice Multiple AnswerQuestion What are the preparations to be done during pre-interview session by the employer about the

employee.-Correct Answer Background , Training , Experience

6

Your Answer Background , Training , Experience

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of job

evaluation should be selected.Correct Answer method

Your Answer method

Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the early -

Correct Answer 1920's

Your Answer 1920's




Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of natural

resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstances

Your Answer avoidable circumstances

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world) lives

in abolute povertyCorrect Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to benefit from the

same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for healthy competition ,

The candidate is desirous of knowing himself through the eyes of others.Your Answer The candidate is desirous to be better , The candidate is desirous of knowing himself through

the eyes of others. , The candidate analyzes the data.

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade would

remain there only for ________ yearsCorrect Answer two

Your Answer two

True/False

7

Question The HRD programmes fail due to poverty, social injustice.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of time

Correct Answer Action

Your Answer Reaction

Multiple Choice Multiple AnswerQuestion Name the various Organisational effectiveness dimensions.

Correct Answer Higher productivity , Cost reduction , More profit

Your Answer Higher productivity , Cost reduction , More profit

1

HRM_2 - SenthilTrue/FalseQuestion The data obtained through job analysis are recorded on what is known

as job analysis sheet.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?

Correct Answer HRD

Your Answer HRD

Select The BlankQuestion A fee market economy demands a transparent set of laws

and________somthething that the archaic Indian judical system is ill-equipped tocope with

Correct Answer quick disposal of litigation

Your Answer a set of social security legislation

Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-

Correct Answer Prompt approval , Regular communication , Unconditional support

Your Answer Prompt approval , Regular communication , Unconditional support

Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee

value with following factors :Correct Answer Technology , Leadership , Motivation

Your Answer Technology , Leadership , Motivation

True/FalseQuestion The job falling under the same grade get different wage scale.


Your Answer True

Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees

who have accepted the scheme are however , valid only for payouts ofupto ________



Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as

follows:-Correct Answer How well are HR practices linked to business goals , Are good HR

practices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant

Your Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant

True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will

complete the appraisal as at 31st Aug.Correct Answer False

2

Your Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of

work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?

Correct Answer Flexi work


True/FalseQuestion Through consumers participation in management, consumer will lose

their rights through served techniqueCorrect Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to

his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

Your Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to

all assessors.Correct Answer True

Your Answer True

Select The BlankQuestion In a re-engineering programme, when a process changes so does the

________ of the concerned employee.Correct Answer job profile



Correct Answer Paper

Your Answer Paper




Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in

any Organisation could last about ________.Correct Answer One & half to about 3 months


Select The BlankQuestion ________ is the example of the balanced score card applications in

some companies.Correct Answer AT & T

Your Answer AT & T

3

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to

an organisation.Correct Answer Culture

Your Answer Vision

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what

are very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first


performance appraisalSelect The BlankQuestion ________ is known not to hold overly one-sided views.

Correct Answer Judgement

Your Answer Judgement

Select The BlankQuestion ________ phase involves generating confidence in the employee to

open up and frankly share his perceptions, feeling etc.Correct Answer Rapport building

Your Answer Rapport building


Group goals Vs. Organisationalgoals

Course organisational Politics Course organisational Politics

Better decisions about peoplebased on improved informationsystem

HRA benefits HRA benefits

Standard cost method value of human resources foraccounting purposes

value of human resources foraccounting purposes

It is "endomic to everyorganisation regadless of size,funtion or character of wonership

Organisational politidering HRA model

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus on


Your Answer Value-function HRD

Select The BlankQuestion The ________ provide resources to approved employment schemes in

the organised & marginised sectorsCorrect Answer Employment Generation Fund

Your Answer National Renewal Grant Fund

Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,

Correct Answer Bureacratic

Your Answer Lazziz-faire


4

Question How can the limitations/ misgivings of management participation inemployees organisations be overcome ?

Correct Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings

Your Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings

Select The BlankQuestion Federation & union at all levels are managed on the lines of

management of ________Correct Answer A political body

Your Answer A social organisation

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -

Correct Answer Strategic partners

Your Answer Strategic partners

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional

competence?Correct Answer Primary interest in functional work , They would like to remain expert

rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like to remain expertrather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?

Correct Answer Organisational

Your Answer Organisational

True/FalseQuestion Organizations gear most of their management succession activities to

the immediate past.Correct Answer False

Your Answer False





clearly distinguish between immediate training needs to improvepresent performance & ________.


Your Answer Development needs for growth

True/FalseQuestion HRD should be series of adhoc decisions and practices.


5

Your Answer False

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no.

of managers work with wide range of other people, it becomes difficultfor a single manager to accurately assess their contribution.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following

approach should be adopted to bridge the gap? Alternatives for thetraining should include a -

Correct Answer "Swim or Sink approach"

Your Answer Job rotation

Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the

Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To prove weakness &

strengths of individuals , Opportunities available to overcome suchweaknesses.

Your Answer Inputs expected from the Training Department , To prove weakness &strengths of individuals , Opportunities available to overcome suchweaknesses.

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers

perceived as,Correct Answer Decision-maker

Your Answer Decision-maker


Continued self development A leadership quality A leadership quality

"Working on your liabilities" Life long mission Life long mission

Assignment to some importanttask force or committee

Offsetting Plateauing effect Officiating Assignment

Need-opportunity Alignment Crucial role played by HRD Success formula

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR

practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,

The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,

The ratio of HR professionals to employee population.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces

Correct Answer Job enrichment , Informal organisation , Participative management

Your Answer Job enrichment , Informal organisation , Participative management

True/FalseQuestion The reviewer has the prime role of recording major appraisal details.


6

Your Answer False



Your Answer True


Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account &

ConsumerYour Answer employess organisations , manufactures of commerce , cost account &

Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions

meetings particularly at the time of industrial dispute help both theparties -

Correct Answer To exchange their contradictory views

Your Answer To exchange their contradictory views

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken,

affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.


1

HR X001




Multiple Choice Multiple AnswerQuestion Why has 'Outside leadership' played a pivotal role in the Indian Trade unions

movement ?Correct Answer Due to a low educational standard , Poor command over English , Fear of

victmization by the empoyerYour Answer Fear of victmization by the empoyer , Bureaucracy & red tapism

True/FalseQuestion Federation & unions at few levels are managed on the lines of management of

a political bodyCorrect Answer False

Your Answer True

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice &

consultancy & further will also supply human resources for executing theirprojects.

Correct Answer Employee leasing

Your Answer Employee leasing

Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president of

the Company.Correct Answer Excellent , Poor




Your Answer True

Multiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutes to

completeCorrect Answer 90 minutes

Your Answer 90 minutes

Multiple Choice Single AnswerQuestion What is it that is necessary for the training manager to know the job's skills

which have to be learned by the employee recruited.Correct Answer Adequate training

Your Answer Adequate training

True/False

2

Question Long range planning are beyond eight years


Your Answer False


planning done covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.


Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?

Correct Answer Managerial role , Leadership styles , Behavioural qualities

Your Answer Managerial role , Leadership styles , Behavioural qualities



Your Answer False


Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted

Your Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in

working committee meetings. Who would the unions at Plant level / Shop levelessentially invite?




in the order of importance preferable along a scale, factors generallyconsidered are:


Your Answer Skill , Job enrichment , Accountability



Your Answer True


3

Question Highly successful functional benchmarking models developed by the Japenesehave been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system



Your Answer Self development

Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some

other useful tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation

Your Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation





Correct Answer HRD

Your Answer HRD



Your Answer Management



Your Answer They can be threat to management





4

Correct Answer How to process the data , How to identify the areas for personal development ,How to chart out action

Your Answer How to identify the areas for personal development , How to chart out action










Multiple Choice Multiple AnswerQuestion HRD process variable include -

Correct Answer Role clarity , Work planning , Better communication

Your Answer Role clarity , Better communication



Your Answer Openness to feedback , Developmental attitude , Organisational attitude


Correct Answer True

Your Answer True

True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution

to the employing organisation.Correct Answer True

Your Answer True



Your Answer Average Compensation , Average salaries

Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things

done through others.Correct Answer Leadership skills

5

Your Answer Leadership skills

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the

lay off periodCorrect Answer 0.5

Your Answer 0.5



Your Answer 45 days




True/FalseQuestion Depending on the career path model of managers, some specialised training

inputs are given at pre-determined times to make him more handling the newhigher assignment

Correct Answer True

Your Answer True



Your Answer EMS





organisational inputs such as recruitment , training experience & commitmentCorrect Answer Qualification

Your Answer Qualification

True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising

directly out of employee-worker relationshipsCorrect Answer False

Your Answer False


6

Question Name the recruitment process which is said to be a costly affair



Multiple Choice Single AnswerQuestion A new professional body called the National HRD Network took birth in :

Correct Answer 1985

Your Answer 1985







Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in

order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns





Your Answer False


Major sources of recruitment inprivate sector.



SANDOZ INDIA LTD. Internal Advertising is restored forall vacancies.

Internal Advertising is restored forall vacancies.




Major sources of recruitment inpublic sector.




Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered

a competitive phaseCorrect Answer LiberalisationYour Answer Globalisation

Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created

to impart training retain workes through skill upgradation & prevention ofredundancy due to the technology gap?Correct Answer National Renewal FundYour Answer HRD

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical -

functional competence?Correct Answer Primary interest in functional work , They would like to

remain expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritantsYour Answer Primary interest in functional work , Such individuals start a

new business, less for making money than for creating product that could beidentified as theirs , They would like to remain expert rather than becomegeneral managers

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic

management system?Correct Answer It is used to clarify & translate vision & strategy , It

is used as a management tool. , It is used to enhance strategic feedback andlearning curves.Your Answer It is used as a management tool. , It is used as a integrative

framework tool. , It is used to enhance strategic feedback and learning curves.

Multiple Choice Multiple AnswerQuestion What are aims & objectives of HRA?Correct Answer Increase manarginal awarness of human resourcess ,

Developing new meaure of effective manpower utilzation . , Enabling a longertime horzon for planning & budgeting .Your Answer Increase manarginal awarness of human resourcess , Developing

new meaure of effective manpower utilzation . , To act as a objective measurefor rationalization programmes.

True/FalseQuestion The first HRD department in the Indian corporate sector was

started in 1975 in Larsen & Toubro (L & T).Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility,

quality and willing ability to change, what sort of role does human resourcepersonnel critically need to take on?Correct Answer As strategic business partnerYour Answer As strategic business partner

Select The BlankQuestion ________ leads to conflict between various departments is a

functional organisationCorrect Answer The lack of appreciation for the constraints of other

departmentYour Answer High degree of autonomy

Multiple Choice Single AnswerQuestion What forms the last phase of the 360-degree feedback exerciseCorrect Answer Individual counsellingYour Answer Leadership counselling


Effective leadership Excellent relationship skills. The ability toreformulate an apparantly complicated problem into workable units.

Analytical power The ability to reformulate an apparantly complicated probleminto workable units. Excellent analytical skills.

Creative Imagination This requires vision to provide alternatives on whichfuture can be based. This requires vision to provide alternatives on whichfuture can be based.

Sense of reality The person will be able to maintain objective approach tosituation in which own personal involvement is considerable. The personwill be able to maintain objective approach to situation in which own personalinvolvement is considerable.

Multiple Choice Multiple AnswerQuestion The budget of Feb 1997 presented by Finance minister Mr. P.

Chidambaram showed a spirit of optimism & growth. What were its componentsCorrect Answer significantly reduced taxes , nationalized excise rates

, encouragement for investment in infrastructureYour Answer significantly reduced taxes , nationalized excise rates ,

encouragement for investment in infrastructure

Multiple Choice Multiple AnswerQuestion Name the various Organisational effectiveness dimensions.Correct Answer Higher productivity , Cost reduction , More profitYour Answer Higher productivity , Cost reduction , More profit

Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic

policy at the global levelCorrect Answer to integrate the Indian economy with the world economy,Your Answer to envisage a decontrolled business environment where free

market forces would be given more freedom to operate

Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external

environment:Correct Answer Techology , Govt. Policies & regulations , Composition

of work forceYour Answer Techology , Govt. Policies & regulations , Composition of work

force

Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able

to make a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands

good supply of quality goods at fair practices , to demands good supply ofquality goods at fairs pricesYour Answer by participating in collective barganing , to demands good

supply of quality goods at fair practices , to demands good supply of qualitygoods at fairs prices

True/FalseQuestion Under point method, common factors to all the jobs are

identified.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is

hurdle in the HRDCorrect Answer ReligiousYour Answer Political

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the

managers perceived as,Correct Answer Decision-makerYour Answer Leadership -maker

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line

with the human resources planCorrect Answer RecruitmentYour Answer Training

Select The Blank

Question Good relationships ideally does not mean a "goodie goodie"relationship, it should be based on mutual respect & should be ________Correct Answer Functional & objectiveYour Answer Constructive

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name

some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , MotivatorYour Answer Personal Integrity , Technical ability , Motivator , Handle

personal relations

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise,

name the PHASE 4-Correct Answer Data feeding Reports & AnalysisYour Answer Questionniare distribution

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee

development , Well costed employee developmentYour Answer Realistic employee development , Measurable employee

development

Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback

process in any Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer Two & half to about 4 months

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge

to the existing ________.Correct Answer hierarchyYour Answer systems

True/FalseQuestion Representatives of the consumers association besides the

representatives of employees & employers have to participate in the meeting ofcollective bargaingCorrect Answer TrueYour Answer True


Major sources of recruitment in private sector. Employee recommendations andadvertisement. Employee recommendations and advertisement.

SANDOZ INDIA LTD. Internal Advertising is restored for all vacancies. Vacancyis filled in by promoting the employees seniority, merits.

NATIONAL MACHINERY manufacturers ltd. Vacancy is filled in by promoting theemployees seniority, merits. Present employees are also good sources ofsuggestions for job application.

Major sources of recruitment in public sector. Scheduled tribes and scheduledcastes & employee recommendations. Selection is done on basis of merit.

Select The BlankQuestion In one organisation the joke making rounds was that managers

came in vertically and went out ________Correct Answer HorizontallyYour Answer Horizontally

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the

type of work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?Correct Answer Flexi workYour Answer Flexischedule

Select The BlankQuestion The ________ management of the organisation is committed to

develop the competencies of employees on a continous basisCorrect Answer TopYour Answer Top

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal

System, they are -Correct Answer Discrimination , First impression , Central tendencyYour Answer Discrimination , First impression , Central tendency

Select The BlankQuestion The link between sense of reality and ________ is important

for proper understanding of the definition of sense of realityCorrect Answer imaginationYour Answer imagination

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems &

subsystems?Correct Answer HRDYour Answer HRM

Select The Blank

Question One of the feature HRD goals are, ________ is a perishablecommodityCorrect Answer LabourYour Answer Management

True/FalseQuestion The reviewer has the prime role of recording major appraisal

details.Correct Answer FalseYour Answer False

Select The BlankQuestion In no phase of business life is ________ as important as in

making promotion decesions.Correct Answer IntegrityYour Answer Integrity

True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueYour Answer True

True/FalseQuestion Potential refers to the likelihood of the job holder making a

future contribution to the employing organisation.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well

HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio

of HR enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR

enpenses , The ratio of HR professionals to employee population.

Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis

on the ratings of individual's personality traits such as -Correct Answer Initiative , Drive , CreativityYour Answer Initiative , Drive , Creativity , Response

Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarity

True/False

Question Objective of performance appraisal system is to identify thedevelopmental needs of each employee.Correct Answer TrueYour Answer True

Select The BlankQuestion Generally, training need identification forms a part of

________.Correct Answer Management Appraisal SystemYour Answer Management Appraisal System

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Development

True/FalseQuestion Depending on the career path model of managers, some

specialised training inputs are given at pre-determined times to make him morehandling the new higher assignmentCorrect Answer TrueYour Answer True

True/FalseQuestion The main focus of attention today is the employee.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?Correct Answer Change of Leadership , To make HR function business-

driven , For growth & diversificationYour Answer To make HR function business-driven , For growth &

diversification , Satisfaction with a particular component

1

Subject: Human Resource ManagementPart:

Chapter: 11

Multiple Choice Single ResponseQuestion ID Question Options Is Correct1 Name the technique which determines the relevant worth of a job

with respect to other jobs.Job Analysis

Job DescriptionJob Evaluation YesJobEnlargementMultiple Choice Single Response

Question ID Question Options Is Correct2 Name the system which is simple, less expensive & less time

consuming.FactorconparisionGradingPointRanking Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct3 What is regarded as the preventive tool in case of any differences of

opinions among the members of rating committee?Job evaluation

Job descriptionJob specification YesJob analysis

Multiple Choice Single ResponseQuestion ID Question Options Is Correct4 If supply of labor is higher than demand, which factor would be

relatively low?Price

Wage YesIncrement

# IncentiveMultiple Choice Single Response

Question ID Question Options Is Correct5 Name the person who suggested the new concept which takes into account

various key factors that will tell the overall performance of a job.Fred Luthas

Elliot Jecques YesPhilip KotlerRobbinsStephen P.Multiple Choice Single Response

Question ID Question Options Is Correct

6 Name the technique used by the point system and factorcomparison system to list the job.

Non-quantitative

Quantitative YesNon-analyticalAnalytical

Multiple Choice Single ResponseQuestion ID Question Options Is Correct7 Name one of the processes of job evaluation Select the

methodYes

Rankingsystem

2

Point methodJobEnlargementMultiple Choice Single Response

Question ID Question Options Is Correct8 Name the method where common factors to all the jobs are

identified.Factorcomparison

AnalyticalNon-analyticalPoint Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct9 On the basis of the relat ive work in the organisation, what is the

primary purpose of job evaluation?To set wages Yes

To set pricesTo set methodsTo setprogrammesMultiple Choice Single Response

Question ID Question Options Is Correct10 What is that describes the duties of the job, authority

relationship, skills requirement, conditions of work etc.Job evaluation

JobJobJob analysis Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct11 Under which system the process is based on persona! judgement,

and therefore tends to get influenced by personal biases.Point

Ranking YesGradingFactorcomparisionMultiple choice Single Response

Question ID Question Options Is Correct12 Which kind of inequality to a great extent affects industrial

relations?Price

QualityWage YesTechnology

Multiple Choice Single ResponseQuestion ID Question Options Is Correct13 What is it that job evaluation requires while undertaking the programme

at all stages in the organization?Controlling

Planning YesCo-ordinationCo-operation

Multiple Choice Single ResponseQuestion ID Question Options Is Correct14 Name the organized group of employees which is directly concerned with

job evaluation.Multi-union

Trade-union YesWorkers unionSupervisor'sunionMultiple Choice Single Response


3

15 Which is the only weapon of trade union, which the union think is takenaway by applying the Job evaluation System.

Collective co-operationCollectivenegotiation

Collectivecontrolling

Collectivebargaining

Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct16 Under the techniques of job evaluation, which is the most widely used

method?POINT SYSTEM Yes

RANKINGJob gradingFactorcomparisionMultiple Choice Single Response

Question ID Question Options Is Correct17 Name the factor which when changes, the job evaluation system should

also change.Consumer

ManagementSellerTechnology Yes

Multiple Choice single ResponseQuestion ID Question Options Is Correct18 Under the techniques of job evaluation, which is the least method used? Job grading

FactorcomparisicnRanking system YesPoint system

Multiple Choice Single ResponseQuestion ID Question Options Is Correct

19 Grading systems require which type of system, because grading ofclerical job may be quite different from that of operative job.

Single

Double

TripleMultiple Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct20 In which type of system are yardsticks of value for each job factor are

prepared?Point rating system Yes

Job evaluationsystemJob descriptionRanking system

Multiple Choice Single ResponseQuestion ID Question Options Is Correct21 After assigning weight to each criterion like skill, knowledge etc., the

worth of job is determined and converted to which kind of values?Monetary Yes

IncentiveQuantitativeQualitative

Multiple Choice Single ResponseQuestion !D Question Options Is Correct22 When individual job description and grade descriptions do not match

well, the evaluators classify the job using which kind of judgment?Specific

4

Non-specificSubjective YesObjective

Multiple Choice Single ResponseQuestion ID Question Options Is Correct23 Which kind of relationship does system of a job -evaluation maintain

while rating for different jobs?Variable

Equitable YesSystematicRelevant

Multiple choice Multiple ResponseQuestion ID Question Options Is Correct24 Job analysis describes variety of duties of the job, they are: Social skills

Condition of work YesSkills YesAuthorityrelationship

YesMultiple choice Multiple Response

Question ID Question Options Is Correct25 Name the various processes of job evaluation: Classify the jobs Yes

Select themethod

YesGain acceptance YesLose acceptance

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct26 Job factors used under Factor comparison method are: Mental efforts Yes

Fixed effortsPhysical efforts YesSkill needed Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct27 Name the various ways through which business firms are being

helped by well designed job evaluation:Enables Co. toget data

Yes

Establishes equalwage rate for all

Yes

Systematicprocess andunderstood by allEstablishesdifferent wagerate for all theMultiple Choice Multiple Response

Question ID Question Options Is Correct28 Mention the defects of Simple ranking method: Simplicity tends

to makemeasurementsomewhat crude.

Yes

Absence of pre-determinedyardstick leadsto personal bias

Yes

All the factorsaffecting the jobare not

Yes

Some factorsaffecting the jobare considered

Multiple Choice Multiple Response

5

Question ID Question Options Is Correct29 It is said that participants should have familarity with the job to

be rated, therefore the degree of familarity has impact on whichfactor:

Accessability

Adaptability YesDecision making YesManagerialrequirementsMultiple choice Multiple Response

Question ID Question Options Is Correct30 Name the factors affecting the designing of the wage structure

area:Labour marketcondition

Yes

High marketconditionEconomic YesAdjustment andoperation ofwage structure

Yes

Multiple choice Multiple ResponseQuestion ID Question Options Is Correct

31 Job description which are prepared as part of the processwhich can be used for writing up job specifications, that canthen be used for which kind of purpose?

Training Yes

Promotion YesJob analysisJob evaluation Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct32 The worth of job is determined in relation to other jobs in

terms ofResponsibility involved Yes

Efforts required YesResponsibility checkedPayment requirement

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct33 Under the point method, key jobs are selected, each sub

factor is then defined in the order of importance preferablealong a scale, factors generally considered are:

Skill Yes

Job enrichmentEfforts YesAccountability Yes

Multiple Ch6ic'e"Multiple ResponseQuestion ID Question Options Is Correct34 Ranking system measures each job in comparison with

other jobs in terms of the relative importance of thefollowing factors:

Supervision & leadership Yes

Leadership & managementCo-operation & associationoutside the line of authority

Yes

Probability & consequencesof errors

Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct35 Under the grading system, name the separate geades

included:Firm

Office Yes

6

Clerical YesManagerial Yes

Multiple Choice Multiple ResponseQuestion ID Question Options !s Correct36 Mention the objectives of Job evaluation To maintain complete

description of eachoccupation in the entireplant

Yes

To promote accurateconsideration of allemployees for advancement

Yes

To promote infc rrnation forwork organization,errp'oyees section etc.

Yes

To ensure that like wagesare paid to all qualifiedemployees on unlike work.


Question ID Question Options Is Correct37 Mention certain weaknesses under the

grading method:It is difficult to write grade description Yes

It oversimplifies sharp differences betweendifferent jobs & different grades

Yes

It is considered to be less subjective YesIt is considered to be too subjective

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct38 Name the various steps considered under

Factor comparison system:Selection of job analysis

Allocation of correct rate to each key job YesSelection of job characteristics YesDetermination to correct rates of key jobs Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct39 Under the 'Point rating system' name

the important steps mentioned:Construction of the yardsticks Yes

Price surveyWage survey YesDesigning wage structure. Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct40 Name the two factors which lead people

to work:Economic Yes

OrganisingMotivation YesControlling

True /FalseQuestion ID Question Options Is Correct41 Job evaluation precedes job analysis TRUE Yes

FALSETrue / False

Question ID Question Options Is Correct42 Employee and supervisor should be

never involved while finalizing jobdescription

TRUE

FALSE YesTrue / Faise

7

Question ID Question Options Is Correct43 Ail forms of job evaluation are designed

to enable management to determine h owmuch one job should be paid ascompared to others.

TRUE Yes

FALSETrue / False

Question ID Question Options Is Correct44 When several unions exists in an

organization it becomes easy to applyjob evaluation system.

TRUE

FALSE Yes

True / FalseQuestion ID Question Options Is Correct45 Point rating system consists of designing the wage structure. TRUE Yes

FALSETrue / False

Question ID Question Option Is Correct46 The aim of the mejority of the systems of ob evaluation is to establish, on agreed

basis, the relative values of different jobs in a given plant.TRUE Yes

FALSEtrue / False

Question ID Question Option Is Correct47 A corollary of this Job evaluation principal is that for equal work there should be

unequal wage rates.TRUE

FALSE YesTrue / False

Question ID Question Options Is Correct48 Ranking system usually measures each job in comparison with other jobs in

term of relative importance of experience & education.TRUE Yes

FALSETrue /False

Question ID Question Options

Is Correct49 It is very easy to write grade description, as the number of jobs increases. TRUE


Question ID Question Option Is Correct50 When individual job description and grade description do not match well, the

evaluators classify the job using their subjective judgment.TRUE Yes

FALSETrue / False j


Is Correct51 Under point method, common factors to all the jobs are identified. TRUE Yes

FALSETrue /False


Is Correct52 The job falling under the same grade get different wage scale. TRUE

FALSE YesTrue /False


8

53 Factor comparison system consists of selection of key jobs. TRUE Yes

FALSE

Question ID Question Options is Correct54 The data obtained through job analysis are recorded on what is

known as job analysis sheet.TRUE Yes

FALSETrue/ False

Question ID Question Options Is Correct55 Trade union is a group of two people who come to strengthen their

bargaining position.TRUE


Question ID Question Options Is Correct56 The benefit of job evaluation is that it lays down the foundation for

a rational wage structureTRUE Yes

FALSESelect a Blank

Question ID Question Options Is CorrectIf standard of livinq is , it calls for higher wage

57 High Yeslowmediumbelow

Select a BlankQuestion ID Question Options Is Correct

Responsibility is much more58 Than of worker. Manager

Supervisor YesGeneralPersonnelManagerSelect a Blank

Question ID Question Options Is CorrectIn the case of there is one

59 yardstick consisting of job classes. Job Ranking

Job analysisJobEvaluationJob Grading Yes


All should be paid within limits60 which is given by the standards set through a wage structure. Increment

GratuityWages YesIncentive

Select a Blank

Question ID Question Options Is Correct61 The ranking system is also known as system. Non-quantitative Yes

QuantitativeQualitativeNon-qualitative

Select a Blank

9

Question ID Question Options Is Correct62 It is said that rate the job, and not the Wage

Man YesSalaryPersonnel


Is the rating of jobs to

63 determine their position in a job hierarchy. Job evaluation YesJob systemJob analysisJob description


On the basis of job elements and organizational demand anappropriate of job evaluation

64 should be selected. studytypemethod Yescourse


Are first established on the65 basis of job information derived from job analysis. Description

EquipmentExperiencesGrades Yes

Select a BlankQuestion ID Question Options Is Correct66 Factor comparison method is regarded as method Simple

Complex YesAppreciableLess expensive


While evaluating jobs,67 Where nature of work is difficult to be expressed in quantifiable

numbers.Workers

Supervisors

manegerial YesDersonnel

Select a BlankQuestion ID Question Options s Correct

Under method jobs are68 arranged from highest to lowest, in

order of their value to the organization.Point

GradingActor comparisonRanking Yes


10

69 The job evaluation programme onceinstalled must be continued on a basis.

Monthly

VoluntaryPermanent YesPeriodical

MatchQuestion ID Question Options Is Correct70 Definition of Job Evaluation: It is the process of analysis and assessment of

jobs to ascertain reliability, their relativelyworth using the assessment as a basis for abalanced wage structure.

Yes

/Objectives of Job Evaluation:

To determine a rate of pay for each job which isfair and equitable with relation to other jobs inthe industry.

Yes

Principles of Job Evaluation: Allows employees to discuss to discuss jobratings

Yes

Process of Job Evaluation: The basic procedure is to compare content ofjobs in relation to one author, in terms of someelements like skills, efforts etc.

Yes

The basic procedure is that, it should be writtenvery carefully as it can be used as an evidencewhile handling some grievances.The job analyst should himself observe theactual work done by the employee.

MatchQuestion ID Question Options Is Correct71 JOB RANKING In this case, the method is very simple and not

expensive.Yes

JOB GRADING In this case, there is one yardstick consisting ofjob classes.

Yes

FACTOR COMPARISON SYSTEM In this case the job factos are compared ratherthan the whole job.

Yes

POINT RATING SYSTEM In this case, it is widely used in job evaluationand also designs wage structure.

Yes

In this case, this is the first approach whichbreaks down jobs into several characteristics.

This new concept is suggested by ElliottJecques.

MatchQuestion ID Question Options Is Correct72 Non-quantitative job evaluation

category.Simple ranking and grading are placed undersuch category.

Yes

Quantitative job evaluation Point system and factor comparison methodsare placed under such category.

Yes

The beneficiaries to business firms by jobevaluation

It enables Cos. to get data in local wagesurveys to establish job classification.

Yes

Job analysis It is one of the job evaluation processes, whichfinds out relevant facts.

Yes

It is considered to be complex to cos. as it isnot understood by all.Simple ranking and point system are placedunder such category.

Match

11

Question ID Question Options Is Correct73 Job Factors enumerated as : Effort, responsibility, skill, working conditions Yes

Wage survey : It places all evaluated jobs according to point interms of money.

Yes

Designing wage structure : Similar jobs are grouped and treated as a jobclass.

Yes

Concept suggested by Elliot Jecques. It takes into account the various key factorsthat will tell the overall performance of a job.

Yes

Effort, grading, skill, working conditions.Effort, point, skill, working conditions.

Page NoChapter 1 Nature & scope of Human Resource Development

1 M.M.Khan 12 Prof Len Nadler 13 Schlem 14 Nature & Scope of HRD 15 Importance of HRD 26 HRD in India 37 Problems related to HRD Practices 38 Organisation Problems 39 General Problem 4

10 Suggestions to overcome the HRD problem in India 411 Suggestions to overcome the HRD problem in India 412 General Measures 513 Humar Resource Management (HRM) 514 Scope/Areas of HRM/Goals of HRM 615 Role / functions of HRM 716 Benchmarks or principles of HRM 817 Humar Resource Planning 918 Leap and Crine 919 De Cenzo and robbins 920 Stoner and freeman 921 HRP Procedures and aspects 922 Need and importance of HRP 923 Factors affecting HRP 1124 Limitation of HRP 1125 Job Analysis /Role Analysis 1226 Edwin B Flippe 1227 David Decenzo and stephen robbins 1228 Job analysis process / Components of Job Analysis 12,18629 Job Description 13, 18630 Job Specification 1331 uses of Job Analysis 1332 Method of Job Analysis 14

Chapter 2 New Economic policy and Human Resource Management1 Programme of economic liberalisation 192 New economic policy 193 pre-reform scenario 194 Reform process and imperatives 205 NICCO 236 reflections on the reform package 247 Liberalized india 268 Labour issue 279 Poverty 29

10 subsudes 3211 implications for human resource management 32

Chapter 3 Managing change through continuous improvement1 Challenge for the human resource manager 422 organizations responding to change 433 New Environment 44

4 Effect of competition on HRM5 benchmarking 466 benchmarking for competitive advantage 477 Ohinata 1994 488 benchmarking human resource policies and practices 499 action steps for effective benchmarking 51

10 business process reengineering 5211 action steps of re-engineering 5512 Urgency motivation 5613 humar resource accounting 5614 human resource audit 57

Chapter 4 Quality Management1 TQM Definition 612 Ron callard and gill sivyer 613 Features of TQM 624 Tenets of TQM 625 Dr. Joseph juran 626 Dr. W. Edwards demin 627 Philip B. Crosby 638 Elements of TQM 639 Implentation of TQM 63

10 Concept of TQM 6311 Need Advantage and importance of TQM 6512 Pitfalls in implementation of TQM 6613 Quality 6714 Dimensions of Quality 6715 Quality circles (QC's) 6816 Philip thomson 6817 characteristics of quality circles 6918 Process of quality circles 6919 Benefits of quality circles 7020 pitfalls of QC's 7021 Essentials of effective QC's 7022 Quality control 7123 objective of quality control 7224 quality audit for QC 7225 Need for quality audit 7326 inspection 7327 Alford and beatty 7328 sprigel and lansburgh 7329 objective of inspection 73

Chapter 5 Performance Appraisal1 objective of performance appraisal 782 format 783 Performance organizzation system of premier engineering 794 Management performance review guidelines 795 System 796 salient features 797 Period of appraisal 798 assesment routes 80

9 role of assessors and reviewers 8010 Major responsibilities duties 8011 performance 8112 critical factors and attributes 8113 Relationship and management style 8214 overall assesment 8215 record of appraisal and counselling interview 8316 Placement 8417 career progression 8418 overall remarks 8419 Training and development plant 8520 format 8521 360 degree appraisal 9722 Advantage of 360 degree feedback 9823 Orientation 10124 questionnaire distribution 10125 Monitor and follow up 10226 data feeding and reports 10327 workshop 10428 counselling 10429 Planning level 10530 implementation level 10731 results level 10732 traditional method 10833 BARS 11334 psychological appraisal 117

Chapter 6 Performance Counselling1 conditions for effective counselling 1212 performance councelling phase 1213 report building 1224 exploration 1225 action planning 1226 process involved in performance counselling 1237 feedback 1248 pre-interview preparation 1259 interview 125

Chapter 7 Potential Appraisal1 objective of the potential appraisal 1312 vital qualities 1313 analytical power 1314 creative imagination 1325 sense of reality 1336 Holistic view from a detached position 1347 approach to problems or situation 1348 spped insight 1349 action 134

10 seeing the relative nature 13511 judgement 13512 aletness 13513 effective leadership 135

14 potential 135

Chapter 8 Training and Development1 Role of trainer 1412 trainer or facilitator 1413 identification of training needs 1424 SSL technology 1425 performance appraisal 1436 career plans 1437 system introduction 1448 Apex body for need identification 1449 company 144

10 constitution of the committee 14411 supportive corporate programes 14512 training need identification through survey 14713 classifying employee 15114 training efforts 15215 training methodologies 15316 evaluate the results of training 15417 support of line manager 15418 publicise and gain visibility 15519 goal of training 155

Chapter 9 Succession Planning1 timeframe 1592 elements of succession planning 1593 promoting from within 1614 excellent succession plan 1625 unexpected succession 1636 doppelgangers pehomenon 1647 whose responsibility 165

Chapter 10 Career Planning1 Career anchors 1692 career development cycle 1703 career need assesment 1704 career opportunities 1705 need opportunity alignment 1716 plateaued employees 1717 careeodels developed by a large public sector undertaking 1718 development grade 1729 officiating assignment 173

10 understudy 17311 business group 17312 foreign assignment 17413 specialised training 17414 facilities for self development 17415 model for planned seld development 17516 self evaluation balance sheet 175

Chapter 11 Job Evaluation1 scope of application 185

2 job evaluation system 1863 job analysis and description 1864 contribution of trade union to job eveluation 1875 techniques of job eveluation 1886 hjob raning 1897 job grading 1898 factor comparison system 1909 point rating system 191

10 yardstick 19311 wage structure 19512 weightage 196

Chapter 12 Manpower Planning1 man power planning 2072 uses and benefits of manpower 2073 manpower management cycle 2084 limitation of manpower planning 2085 steps involved in manpower planning 2086 anticipating manpower needs 2087 manpower iventory 2088 expected loass bas extra needs 2099 needs for systematic manpower planning 209

10 manpower planning methods 20911 manpower planning steps 21012 selecting adequate source or recruitment 21413 internal sources 21414 external sources 21515 new vs. old blood 21616 benefits of recruiting from within 21617 benefits of using external sources 216

sources of recruitment commonly used in India 216

Chapter 13 Good HR Practice can make a difference1 good hr practices 2232 impact of good hr practices 2293 indian experience 2294 award winning HRD companies 2305 HRD and organisational effectiveness 2326 HRD & HR 235

Chapter 14 HRD Audit Basic concepts and components1 need for HRD Audit 2412 concepts of HRD Audit 2423 Role of HRD audit in business improvement 2464 methodology of HRD audit an overview 2485 LSIP 2506 Questionnare method 2517 Limitation of HRD audit 251

Chapter 15 Elements of good HRD Need for realignment1 elements of good HRD 2572 corporates strategy and business linked HRD 258

3 pareek & Rao's framework 2594 HRD in India 2615 appropriately rooted HRD 2626 approaches to evaluate the HR function and its impact 2637 balanced score card approach 2638 strategic hr framework 2659 integrative framework 265

10 Arthur anderson's Human capital appraisal approach 26711 HRD Score card 26812 HRD audit and hrd score card 270

Chapter 16 Recent Techniques in Human Resource Management1 employee for lease 2732 moon lighting by employees blue moon to full moon 2743 quarter moon lighting 2744 half moon lighting 2755 full moon lighting 2756 effect of moon lighting on HRM in future 2767 dual career groups 2768 consequences and challenges 2779 absenteeism 277

10 stress 27811 restricted freedom 27812 work sharing 27813 difficult task to line managers 27814 promotions 27815 transfers 27916 flexitime and flexiwork 27917 commitment and self-discipline 28018 effects 28019 flexiwork 28120 training and development 28221 organisation educational institutes 28222 management participation in employees organizastions 28323 influence of employees organizations 28424 need for participation 28525 nature and extent of participantion 28626 prerequisites for participation 28627 parties to participation 28728 contribution to trade union functioning 28729 possible opposition 28830 consumer participation in collective brgaining 28931 causes of disputes 29032 collaborative management multi dimensional approach 29333 Worker's participation 29434 customers participation 29535 governments participation 29536 employees proxy 29637 human resource accounting 29738 human resource meaning 29739 objections against the treatment of people as assets 29840 need for human resource accounting 298

41 current practice 30042 consequences 30043 Aims and objective of HRA 30144 method of valuation of Human resources 30145 valuation method 30346 benefits of HRA 30347 human resource accounting in India 30448 organisation politics 30549 techniques of organisational politics 30750 effects of organisation politics 30851 remedy 30852 exit policy and practice 30953 layoff 31154 voluntary retirement scheme ( VRS ) 31455 manage employee exit 31756 future of humar resource management 318

Chapter 17 Human Resource in Information Technology Industry1 best practice in an industry 3252 strategic partner 3263 employee advocate 3274 change advocate 3275 change champion 3276 compensation structure 3287 component of compensation system 3298 types of compensation 3309 60 HR prediction for 2006 333

10 FLOYD Kemske 33311 work and society 33412 workforce development 33513 definition of jobs 33614 strategic role of HR 33615 CII 22916 walkabout 15317 Grid seminar 15418 stage 17019 pfeffer 22920 successful organization 22921 job information 21122 component system of HRD 25923 multi rater 9724 flow 28525 synergy of team 6426 intel 5427 american 5428 IBM 5429 L & T 261

Subject:Human Resource Management

Part:

Chapter:11

Multiple Choice Single Response

Question IDQuestionOptionsIs Correct

1Name the technique which determines the relevant worth of a job with

respect to other jobs.Job Analysis

Job Description

Job EvaluationYes

Job Enlargement



2Name the system which is simple, less expensive & less time consuming.Factor conparision

Grading

Point

RankingYes



3What is regarded as the preventive tool in case of any differences of

opinions among the members of rating committee?Job evaluation

Job description

Job specification

Yes

Job analysis



4If supply of labor is higher than demand, which factor would be relatively

low?Price

WageYes

Increment

#

Incentive



5Name the person who suggested the new concept which takes into account

various key factors that will tell the overall performance of a job.Fred Luthas

Elliot Jecques

Yes

Philip Kotler

Robbins Stephen P.



6Name the technique used by the point system and factor comparison system

to list the job.Non-quantitative

QuantitativeYes

Non-analytical

Analytical



7Name one of the processes of job evaluation

Select the methodYes

Ranking system

Point method

Job Enlargement



8Name the method where common factors to all the jobs are identified.Factor comparison

Analytical

Non-analytical

PointYes



9On the basis of the relative work in the organisation, what is the primary

purpose of job evaluation?To set wagesYes

To set prices

To set methods

To set programmes



10What is that describes the duties of the job, authority relationship,

skills requirement, conditions of work etc.Job evaluation

Job programmes

Job enlargement

Job analysisYes



11Under which system the process is based on persona! judgement, and

therefore tends to get influenced by personal biases.Point

RankingYes

Grading

Factor comparision

Multiple choice Single Response


12Which kind of inequality to a great extent affects industrial relations?Price

Quality

WageYes

Technology



13What is it that job evaluation requires while undertaking the programme at

all stages in the organization?Controlling

PlanningYes

Co-ordination

Co-operation



14Name the organized group of employees which is directly concerned with job

evaluation.Multi-union

Trade-unionYes

Workers union

Supervisor's union



15Which is the only weapon of trade union, which the union think is taken

away by applying the Job evaluation System.Collective co-operation

Collective negotiation

Collective controlling

Collective bargainingYes



16Under the techniques of job evaluation, which is the most widely used

method?POINT SYSTEMYes

RANKING SYSTEM

Job grading

Factor comparision system



17Name the factor which when changes, the job evaluation system should also

change.Consumer

Management

Seller

TechnologyYes

Multiple Choice single Response


18Under the techniques of job evaluation, which is the least method used?Job grading

Factor comparisicn system

Ranking systemYes

Point system



19Grading systems require which type of system, because grading of clerical

job may be quite different from that of operative job.Single

Double

Triple

MultipleYes



20

In which type of system are yardsticks of value for each job factor areprepared?

Point rating systemYes

Job evaluation system

Job description system

Ranking system



21After assigning weight to each criterion like skill, knowledge etc., the

worth of job is determined and converted to which kind of values?MonetaryYes

Incentive

Quantitative

Qualitative


Question !D

QuestionOptionsIs Correct

22When individual job description and grade descriptions do not match well,

the evaluators classify the job using which kind of judgment?Specific

Non-specific

SubjectiveYes

Objective



23Which kind of relationship does system of a job-evaluation maintain while

rating for different jobs?Variable

EquitableYes

Systematic

Relevant

Multiple choice Multiple Response


24Job analysis describes variety of duties of the job, they are:Social skills

Condition of workYes

SkillsYes

Authority relationshipYes



25Name the various processes of job evaluation:Classify the jobsYes

Select the methodYes

Gain acceptanceYes

Lose acceptance



26Job factors used under Factor comparison method are:Mental effortsYes

Fixed efforts

Physical effortsYes

Skill neededYes



27Name the various ways through which business firms are being helped by

well designed job evaluation:Enables Co. to get dataYes

Establishes equal wage rate for all the jobs, according to jobrequirement.

Yes

Systematic process and understood by all

Establishes different wage rate for all the jobs, according to jobrequirement.



28Mention the defects of Simple ranking method:Simplicity tends to make measurement somewhat crude.Yes

Absence of pre-determined yardstick leads to personal biasYes

All the factors affecting the job are not consideredYes

Some factors affecting the job are considered



29It is said that participants should have familarity with the job to be

rated, therefore the degree of familarity has impact on which factor:Accessability

Adaptability

Yes

Decision makingYes

Managerial requirements



30Name the factors affecting the designing of the wage structure area:Labour market conditionYes

High market condition

Economic condition of the countryYes

Adjustment and operation of wage structureYes



31

Job description which are prepared as part of the process which can beused for writing up job specifications, that can then be used for which kind ofpurpose?

TrainingYes

PromotionYes

Job analysis

Job evaluationYes



32The worth of job is determined in relation to other jobs in terms ofResponsibility involvedYes

Efforts requiredYes

Responsibility checked

Payment requirement


Question ID

QuestionOptionsIs Correct

33Under the point method, key jobs are selected, each sub factor is then

defined in the order of importance preferable along a scale, factors generallyconsidered are:

SkillYes

Job enrichment

EffortsYes

AccountabilityYes

Multiple Ch6ic'e"Multiple Response


34Ranking system measures each job in comparison with other jobs in terms of

the relative importance of the following factors:Supervision & leadershipYes

Leadership & management

Co-operation & association outside the line of authority Yes

Probability & consequences of errorsYes



35Under the grading system, name the separate geades included:Firm

OfficeYes

ClericalYes

ManagerialYes


Question IDQuestionOptions!s Correct

36Mention the objectives of Job evaluationTo maintain complete description of each occupation in the entire plantYes

To promote accurate consideration of all employees for advancement andtransfer

Yes

To promote infcrrnation for work organization, errp'oyees section etc.Yes

To ensure that like wages are paid to all qualified employees on unlikework.



37Mention certain weaknesses under the grading method:It is difficult to write grade descriptionYes

It oversimplifies sharp differences between different jobs & differentgrades

Yes

It is considered to be less subjectiveYes

It is considered to be too subjective



38Name the various steps considered under Factor comparison system:Selection of job analysis

Allocation of correct rate to each key jobYes

Selection of job characteristicsYes

Determination to correct rates of key jobsYes



39Under the 'Point rating system' name the important steps mentioned:Construction of the yardsticksYes

Price survey

Wage surveyYes

Designing wage structure.Yes



40Name the two factors which lead people to work:EconomicYes

Organising

MotivationYes

Controlling

True /False


41Job evaluation precedes job analysisTRUEYes

FALSE

True / False


42Employee and supervisor should be never involved while finalizing job

descriptionTRUE

FALSEYes

True / Faise


43Ail forms of job evaluation are designed to enable management to determine

how much one job should be paid as compared to others.TRUEYes

FALSE

True / False


44When several unions exists in an organization it becomes easy to apply job

evaluation system.TRUE

FALSEYes

True / False


45Point rating system consists of designing the wage structure.TRUEYes

FALSE

True / False


46The aim of the mejority of the systems of ob evaluation is to establish,

on agreed basis, the relative values of different jobs in a given plant.TRUEYes

FALSE

true / False


47A corollary of this Job evaluation principal is that for equal work there

should be unequal wage rates.TRUE

FALSEYes

True / False


48

Ranking system usually measures each job in comparison with other jobs interm of relative importance of experience & education.

TRUEYes

FALSE

True /False


49It is very easy to write grade description, as the number of jobs

increases.TRUE

FALSEYes

True / False


50When individual job description and grade description do not match well,

the evaluators classify the job using their subjective judgment.TRUEYes

FALSE

True / False

j


51Under point method, common factors to all the jobs are identified.TRUEYes

FALSE

True /False


52The job falling under the same grade get different wage scale.TRUE

FALSEYes

True /False


53Factor comparison system consists of selection of key jobs.TRUEYes

FALSE

Question IDQuestionOptionsis Correct

54The data obtained through job analysis are recorded on what is known as

job analysis sheet.TRUEYes

FALSE

True/ False


55Trade union is a group of two people who come to strengthen their

bargaining position.TRUE

FALSEYes

True / False


56The benefit of job evaluation is that it lays down the foundation for a

rational wage structureTRUE

Yes

FALSE

Select a Blank


If standard of livinq is , it calls for higher wage

57

HighYes

low

medium

below

Select a Blank


Responsibility is much more

58Than of worker.Manager

SupervisorYes

General Manager

Personnel Manager

Select a Blank


In the case of there is one

59yardstick consisting of job classes.Job Ranking

Job analysis

Job Evaluation

Job GradingYes

Select a Blank


All should be paid within limits

60which is given by the standards set through a wage structure.Increment

Gratuity

WagesYes

Incentive

Select a Blank


61The ranking system is also known as system.Non-quantitativeYes

Quantitative

Qualitative

Non-qualitative

Select a Blank


62It is said that rate the job, and not theWage

ManYes

Salary

Personnel

Select a Blank


Is the rating of jobs to

63determine their position in a job hierarchy.Job evaluationYes

Job system

Job analysis

Job description

Select a Blank


On the basis of job elements and organizational demand an appropriate ofjob evaluation

64should be selected.study

type

methodYes

course

Select a Blank

Question IDQuestion

OptionsIs Correct

Are first established on the

65basis of job information derived from job analysis.Description

Equipment

Experiences

GradesYes

Select a Blank


66Factor comparison method is regarded as methodSimple

ComplexYes

Appreciable

Less expensive

Select a Blank


While evaluating jobs,

67Where nature of work is difficult to be expressed in quantifiable numbers.Workers

Supervisors

manegerialYes

Dersonnel

Select a Blank

Question IDQuestionOptionss Correct

Under method jobs are

68arranged from highest to lowest, in order of their value to the

organization.Point

Grading

Actor comparison

RankingYes

Select a Blank


69The job evaluation programme once installed must be continued on a basis.Monthly

Voluntary

PermanentYes

Periodical

Match


70Definition of Job Evaluation:It is the process of analysis and assessment of jobs to ascertain

reliability, their relatively worth using the assessment as a basis for abalanced wage structure.

Yes

/Objectives of Job Evaluation:

To determine a rate of pay for each job which is fair and equitable withrelation to other jobs in the industry.

Yes

Principles of Job Evaluation:Allows employees to discuss to discuss job

ratingsYes

Process of Job Evaluation:The basic procedure is to compare content of jobs in relation to one

author, in terms of some elements like skills, efforts etc.Yes

The basic procedure is that, it should be written very carefully as it canbe used as an evidence while handling some grievances.

The job analyst should himself observe the actual work done by theemployee.

Match


71JOB RANKINGIn this case, the method is very simple and not expensive.Yes

JOB GRADINGIn this case, there is one yardstick consisting of job classes.Yes

FACTOR COMPARISON SYSTEMIn this case the job factos are compared rather than the whole job.Yes

POINT RATING SYSTEMIn this case, it is widely used in job evaluation and also designs wage

structure.Yes

In this case, this is the first approach which breaks down jobs intoseveral characteristics.

This new concept is suggested by Elliott Jecques.

Match


72Non-quantitative job evaluation category.Simple ranking and grading are placed under such category.Yes

Quantitative job evaluationPoint system and factor comparison methods are placed under such category.Yes

The beneficiaries to business firms by job evaluationIt enables Cos. to get data in local wage surveys to establish job

classification.Yes

Job analysisIt is one of the job evaluation processes, which finds out relevant facts.Yes

It is considered to be complex to cos. as it is not understood by all.

Simple ranking and point system are placed under such category.

Match


73Job Factors enumerated as :Effort, responsibility, skill, working conditionsYes

Wage survey :It places all evaluated jobs according to point in terms of money.Yes

Designing wage structure :Similar jobs are grouped and treated as a job class.Yes

Concept suggested by Elliot Jecques.It takes into account the various key factors that will tell the overall

performance of a job.Yes

Effort, grading, skill, working conditions.

Effort, point, skill, working conditions.

HRM_2 - SenthilTrue/FalseQuestion The data obtained through job analysis are recorded on what is

known as job analysis sheet.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems &

subsystems?Correct Answer HRDYour Answer HRDSelect The BlankQuestion A fee market economy demands a transparent set of laws

and________somthething that the archaic Indian judical system is ill-equippedtocope withCorrect Answer quick disposal of litigationYour Answer a set of social security legislationMultiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional

supportYour Answer Prompt approval , Regular communication , Unconditional

supportMultiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in

determining employee value with following factors :Correct Answer Technology , Leadership , MotivationYour Answer Technology , Leadership , MotivationTrue/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer TrueSelect The BlankQuestion Under Voluntary retirement scheme income tax benefits for

employees who have accepted the scheme are however , valid only for payouts ofupto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakhMultiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as

follows:-Correct Answer How well are HR practices linked to business goals , Are

good HR practices & HRD systems & processed being designed , Are the systemsinternally sound consistent & relevantYour Answer How well are HR practices linked to business goals , Are good

HR practices & HRD systems & processed being designed , Are the systemsinternally sound consistent & relevantTrue/FalseQuestion If the assessee is transferred after Feb. the immediate

superior will complete the appraisal as at 31st Aug.Correct Answer FalseYour Answer TrueMultiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the

type of work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?Correct Answer Flexi work

Your Answer FlexitimeTrue/FalseQuestion Through consumers participation in management, consumer will

lose their rights through served techniqueCorrect Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a

manager to his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting

goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsTrue/FalseQuestion Monitoring and Follow-up follows the distribution of

questionnaires to all assessors.Correct Answer TrueYour Answer TrueSelect The BlankQuestion In a re-engineering programme, when a process changes so does

the ________ of the concerned employee.Correct Answer job profileYour Answer job profileMultiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the

key pointsCorrect Answer PaperYour Answer PaperMultiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse DevelopmentSelect The BlankQuestion The whole process of conducting a 360 - Degree Feedback

process in any Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 monthsSelect The BlankQuestion ________ is the example of the balanced score card

applications in some companies.Correct Answer AT & TYour Answer AT & TSelect The BlankQuestion A strong ________ can have a lasting effect and provide

sustenance to an organisation.Correct Answer CultureYour Answer VisionMultiple Choice Multiple AnswerQuestion Within the establishment stage of the career development

cycle, what are very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment ,

The first performance appraisalYour Answer The first promotion , Successfully completed asignment , The

first performance appraisalSelect The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer Judgement

Select The BlankQuestion ________ phase involves generating confidence in the employee

to open up and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport buildingMatch The Following

Question Correct Answer Your Answer

Group goals Vs. Organisational goals Course organisational PoliticsCourse organisational Politics

Better decisions about people based on improved information system HRAbenefits HRA benefits

Standard cost method value of human resources for accounting purposesvalue of human resources for accounting purposes

It is "endomic to every organisation regadless of size, funtion or character ofwonership Organisational politidering HRA model

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-function HRDSelect The BlankQuestion The ________ provide resources to approved employment schemes

in the organised & marginised sectorsCorrect Answer Employment Generation FundYour Answer National Renewal Grant FundMultiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,Correct Answer BureacraticYour Answer Lazziz-faireMultiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management

participation in employees organisations be overcome ?Correct Answer by gaining the confidence of union leaders from the

initail stages , managements should educate the members about the concept &value in strenghening union functioning , minimising misunderstandingsYour Answer by gaining the confidence of union leaders from the initail

stages , managements should educate the members about the concept & value instrenghening union functioning , minimising misunderstandingsSelect The BlankQuestion Federation & union at all levels are managed on the lines of

management of ________Correct Answer A political bodyYour Answer A social organisationMultiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think

themselves as -Correct Answer Strategic partnersYour Answer Strategic partnersMultiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical -

functional competence?

Correct Answer Primary interest in functional work , They would like toremain expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritantsYour Answer Primary interest in functional work , They would like to

remain expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritantsMultiple Choice Single AnswerQuestion Which practices are service related and human resources

related?Correct Answer OrganisationalYour Answer OrganisationalTrue/FalseQuestion Organizations gear most of their management succession

activities to the immediate past.Correct Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-Correct Answer Rapport building , Exploration , Action PlanningYour Answer Rapport building , Exploration , Action PlanningSelect The BlankQuestion In the interview method of training-need identification

interviews must clearly distinguish between immediate training needs to improvepresent performance & ________.Correct Answer Development needs for growthYour Answer Development needs for growthTrue/FalseQuestion HRD should be series of adhoc decisions and practices.Correct Answer FalseYour Answer FalseTrue/FalseQuestion Increased acceptance of feedback appraisal system is that as

large no. of managers work with wide range of other people, it becomes difficultfor a single manager to accurately assess their contribution.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion In the stage of career development cycle which out of the

following approach should be adopted to bridge the gap? Alternatives for thetraining should include a -Correct Answer "Swim or Sink approach"Your Answer Job rotationMultiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what

do the Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To prove

weakness & strengths of individuals , Opportunities available to overcome suchweaknesses.Your Answer Inputs expected from the Training Department , To prove

weakness & strengths of individuals , Opportunities available to overcome suchweaknesses.Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the

managers perceived as,Correct Answer Decision-makerYour Answer Decision-makerMatch The Following




Assignment to some important task force or committee Offsetting Plateauingeffect Officiating Assignment


Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well

HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio

of HR enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR

enpenses , The ratio of HR professionals to employee population.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative

managementYour Answer Job enrichment , Informal organisation , Participative

managementTrue/FalseQuestion The reviewer has the prime role of recording major appraisal

details.Correct Answer FalseYour Answer FalseTrue/FalseQuestion Trade union is a group of two people who come to strengthen

their bargaining position.Correct Answer FalseYour Answer TrueMultiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by

the Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost

account & ConsumerYour Answer employess organisations , manufactures of commerce , cost

account & Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade

unions meetings particularly at the time of industrial dispute help both theparties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory viewsMultiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively

part taken, affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.


True/FalseQuestion The modern HR function has HRD at its core.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting

around -Correct Answer Individual , Team , Business unitYour Answer Business unit

Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a new era

which compelled Indian business to value up from shumber & reassess itsassumption. The characterstics were that ofCorrect Answer a complete or perish situationYour Answer an open economy

Select The BlankQuestion No worker employed in any industry who has been in continuous

service for more than ________ , can be retrenched until prior permission fromthe govt. to retrench in undertakings employing more than 100 peopleCorrect Answer 1 yearYour Answer 90 days

Select The BlankQuestion ________ is the pay which the employee gets based on his

performance in the company as per his set role and responsibilities.Correct Answer Merit PayYour Answer Compensation


Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take

steps to accelarate economic development , People to practice religioustoleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps

to accelarate economic development , People to practice religious tolerance

Multiple Choice Single AnswerQuestion The belief that a human resource, when put through different

management development programmes, is converted into a good management resourcesis supported by which common approach?Correct Answer Manufacturing approachYour Answer Custodian approach

Multiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:Correct Answer Planning , Implementing , EvaluatingYour Answer Implementing , Evaluating , Screening

Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with

care.Correct Answer Potential appraisalYour Answer Performance appraisal

Select The BlankQuestion On the basis of job elements and organisational demand an

appropriate ________ of job evaluation should be selected.Correct Answer methodYour Answer study


some companies.Correct Answer AT & TYour Answer AT & T

True/FalseQuestion It can be enagued that globalization has reduced poverty in India

and China, home to move that half a billion of the world's poor income groupCorrect Answer TrueYour Answer True


Long range Beyond 5 years Beyond 5 years

Business plans Data from within the organization Data from within theorganization

Immediate Within 1 year Within 1 year

Intermediate 1 year to 5 years 1 year to 5 years

Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences

of opinions among the members of rating committee.Correct Answer Job specificationYour Answer Job specification


practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR

enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR

professionals to employee population.


meetings particularly at the time of industrial dispute help both the parties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory views

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with

the human resources planCorrect Answer RecruitmentYour Answer Recruitment

True/FalseQuestion Eight members is considered to be the norm as to the no. of members

constituting a QC-Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative


management

Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Training clarity

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD

assets and liabilities of the companyCorrect Answer SecondaryYour Answer Secondary

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head

or chief, instead, importance is given to hiring the right people for therights. This policy emulates which concept?Correct Answer Self actualization at the work place.Your Answer Self actualization at the work place.

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison

system to list the job.Correct Answer QuantitativeYour Answer Quantitative

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable

commodityCorrect Answer LabourYour Answer Labour

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some

of the leadership qualities.Correct Answer Personal Integrity , Technical ability , MotivatorYour Answer Personal Integrity , Technical ability , Motivator


Question Name the person who suggested the new concept which takes intoaccount various key factors that will tell the overall performance of a job.Correct Answer Elliot JecquesYour Answer Fred Luthas

Select The BlankQuestion ________ means providing the employee with necessary tools &

authority to overcome obstacles to achieving goals.Correct Answer Employee empowermentYour Answer Employee empowerment

Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered a

competitive phaseCorrect Answer LiberalisationYour Answer Globalisation

True/FalseQuestion Performance development plan is set for the employee by his

immediate boss.Correct Answer TrueYour Answer True

True/FalseQuestion Workers and trade unions never praticipate in the management of

human resourcesCorrect Answer FalseYour Answer False

Select The BlankQuestion ________ assignment can also be recommended for career development.Correct Answer RotationalYour Answer Rotational


perceived as,Correct Answer Decision-makerYour Answer Decision-maker

True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD

assets & liabilities of the companyCorrect Answer TrueYour Answer False

True/FalseQuestion Implementation level deals with the actual conduct of the appraisal

process.Correct Answer TrueYour Answer True

True/FalseQuestion Establishment of trade unions by workers in small industries is not

commonCorrect Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion Whose development plays an integral part in a Company today.Correct Answer EmployeeYour Answer Employee

Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license

or lease & exhaustion of natural resources are not considered valid reasons forclosure as there are ________Correct Answer avoidable circumstancesYour Answer beyond the contrast of the employer

True/FalseQuestion The relationship between good HR practices and organisational

effectiveness is very simple.Correct Answer FalseYour Answer False

Select The BlankQuestion ________ manpower plan need the involvement of top management as

well as HR exports.Correct Answer StrategicYour Answer Strategic

Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional

supportYour Answer Prompt approval , Regular communication , Unconditional support

Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by the

Japenese have been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of

divisions (Profit centres) within a centralized banking systemYour Answer Just in Time (JIT) , Work Force Solutions (WFS) system , System

of divisions (Profit centres) within a centralized banking system


Need for HRD Audit It attempts to find out the future HRD needs of the companyafter assessing the current HRD activities & inputs If helps in changes in thestyles of the lower management

Limitation of HRD Audit It does not give evaluation of individuals but focuseson unit and systems. It gives evaluation of individuals but does not focus onunit and systems.

Definition of HRD Audit It is a comprehensive evaluation of the current HRDstrategies structure, systems styles and skills in the business plans of acompany It is a comprehensive evaluation of the current HRD strategiesstructure, systems styles and skills in the business plans of a company

Role of HRD Audit in business improvement It helps in changes in the styles ofthe top management It attempts to find out the future HRD needs of the companyafter assessing the current HRD activities & inputs

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle

in the HRDCorrect Answer ReligiousYour Answer Religious

Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality

system. , It constitutes a permanent record of the progress in achieving thegoals of quality. , It facilitates and encourages supplier qualitycertificationsystems.Your Answer It provides a benchmarkas to the performance of the quality

system. , It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achieving thegoals of quality.

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee

development , Well costed employee developmentYour Answer Realistic employee development , Measurable employee development

, Well costed employee development

Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outsideYour Answer Promoting from outside


Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?Correct Answer Inflation indicators , Salary budget averages , Average salariesYour Answer Average Compensation , Salary budget averages , Average salaries

Select The BlankQuestion HRD means competence building, commitment building, and ________ building.Correct Answer cultureYour Answer competition

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers perceived as,Correct Answer Decision-makerYour Answer Decision-maker

True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of each

employee.Correct Answer TrueYour Answer True

Select The BlankQuestion A strategy based on superior service is very powerful as the ________ is highCorrect Answer value addedYour Answer competitiveness

Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as follows:-Correct Answer How well are HR practices linked to business goals , Are good HR practices & HRD

systems & processed being designed , Are the systems internally sound consistent & relevantYour Answer How well are HR practices linked to business goals , Are good HR practices & HRD

systems & processed being designed , Are the systems internally sound consistent & relevant

True/FalseQuestion Counselling involves a one to one discussion between the participant and administrator.Correct Answer TrueYour Answer True

Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidiesYour Answer Value added Tax

True/FalseQuestion Transfer of technology does not mean merely shifting technology from one plance to anotherCorrect Answer TrueYour Answer True

True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no potential for

growth & should be included in a rationalization programme.Correct Answer FalseYour Answer False

True/FalseQuestion It is viewed that customer should be treated as a kingCorrect Answer TrueYour Answer False

Multiple Choice Multiple AnswerQuestion According to Dr. George S. Odiorne employees can be commonly classified as -Correct Answer Stars , Dead wood , Problem childrenYour Answer Stars , Dead wood , Burnouts

Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human organisational

inputs such as recruitment , training experience & commitmentCorrect Answer QualificationYour Answer Qualification

Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:Correct Answer Who should plan? , Planning for whom , Timing for plamYour Answer Why should we plan? , Who should plan? , Planning for whom

Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?Correct Answer Becoming more of a political game than a genuine effort for improvement. , Failures of

implementations , Does not give evaluation of indiveduals but focuses on unit & systemsYour Answer Becoming more of a political game than a genuine effort for improvement. , Failures of

implementations , Does not give evaluation of indiveduals but focuses on unit & systems

Select The BlankQuestion Good relationships ideally does not mean a "goodie goodie" relationship, it should be based on

mutual respect & should be ________Correct Answer Functional & objectiveYour Answer National

Multiple Choice Multiple AnswerQuestion What are the common features of a managerial walkabouts?Correct Answer The period of the walkabout is sufficiently long. , The student is left on his own to

successfully complete his walkabout. , Performance is judged only on the basis of the final result obtained.Your Answer The student is left on his own to successfully complete his walkabout. , When faced with

severe challenges he may consult a walkabout specialist guide , Performance is judged only on the basis ofthe final result obtained.

Multiple Choice Single AnswerQuestion Name the type of questions hindering communicationCorrect Answer TestingYour Answer Leading

Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer System clarity

Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others and

skills in problem solving primarily show :Correct Answer Managerial competence

Your Answer Technical-functional competence

True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability of employees.Correct Answer TrueYour Answer True


A (POS) system An organisational Benchmarking Technique Re-engineering requisites for success.

Effective leadership, organisational readiness & style of implementation. Re-engineering requisites forsuccess. Human Resource Accounting (HRA)

"The attitude of a learner" Successful Benchmarking Generic Benchmarking

Analysis of various systems or functions common across different types of industry. GenericBenchmarking An organisational Benchmarking Technique

Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working Committee flows to -Correct Answer President / Secretary of Branch UnionYour Answer Working Committee

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed in

quantifiable numbers.Correct Answer manegerialYour Answer manegerial

Multiple Choice Multiple AnswerQuestion Under the grading system, name the separate geades included:Correct Answer Office , Clerical , ManagerialYour Answer Office , Clerical , Managerial

Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went out

________Correct Answer HorizontallyYour Answer Horizontally

True/FalseQuestion Performance development plan is set for the employee by his immediate boss.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his subordinates, it

attempts to help the employee in.-

Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Setting goals

Multiple Choice Single AnswerQuestion What does a Supervisory Skill Level Survey entaial?Correct Answer Method of measuring training needs of a Co's supervisors through well designed

psychometric testsYour Answer Methods of objectively developing the soft skills of the supervisors

Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Goals

Multiple Choice Multiple AnswerQuestion Name the other components that HRD discovered and brought up as newer subsystems:Correct Answer Job rotation , Quality circles , Task forcesYour Answer Job rotation , Task forces , Motivation forces

Multiple Choice Multiple AnswerQuestion What were the features of globalization in the Indian content?Correct Answer Expansion of business globally , Global market accessability , Global orientation of

organisational structureYour Answer Expansion of business globally , Global market accessability , Global orientation of

organisational structure

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer QuantitativeYour Answer Analytical

True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets & liabilities of the

companyCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful implementation?Correct Answer Feedback management , Action planning , Reinforcement of new behaviourYour Answer Feedback management , Action planning , Feedback analysis


Toubro (L & T).Correct Answer TrueYour Answer True

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in order to cleen

its fiscal dificult ina few year, India needs to out down about 50% of subsidies in ________ goods since ityields only 10% returns

Correct Answer Non-meritYour Answer Merit


Question On what grounds are training sessions normally criticised?Correct Answer Trainers conduct the programme on the basis of what they know rather than what the

trainees needYour Answer They do not provide overall rounding of the individual


An efficient plant layout & a good menchmark Ford Motors Benchmarking

Simple act of comparision & learning for organisational improvement Benchmarking Ford Motors

The Malcolm Bridge National Quality Award Xerox (1989) Xerox (1989)

Japanese firms had ling been benchmarking other companies, many of them American Ohirata (1994)Ohirata (1994)

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off periodCorrect Answer 0.5Your Answer 0.45

Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.Correct Answer PointYour Answer Factor comparison

Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees. This is inescapable in view

of pyramid organisation structure. This phenomenon is called :Correct Answer PlateauingYour Answer Stage of decline

Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower planning done covering

the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.Your Answer LARSEN & TUBRO LTD.

Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management participation in employees organisations

be overcome ?Correct Answer by gaining the confidence of union leaders from the initail stages , managements should

educate the members about the concept & value in strenghening union functioning , minimisingmisunderstandings

Your Answer by gaining the confidence of union leaders from the initail stages , managements shouldeducate the members about the concept & value in strenghening union functioning , Management shouldmeet some of their early demands to act a peace offering

True/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in the process

of review & feedback.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.Correct Answer ParaphrasingYour Answer Testing


True/FalseQuestion It is technology who can provide competitive advantage to corporations.Correct Answer FalseYour Answer True

Select The BlankQuestion HRD ________ is in methodology of evaluating various elements of HRD .Correct Answer AuditYour Answer Planning

True/FalseQuestion Through consumers participation in management, consumer will lose their rights through

served techniqueCorrect Answer FalseYour Answer True

Select The BlankQuestion The ________ provides funds to meet the compensation & training expenditure of retrenched

workers.Correct Answer National Renewal Grant FundYour Answer Employment - Retirement Fund

Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went out

________Correct Answer HorizontallyYour Answer Happily

Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing the strengths and

weakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal ManualYour Answer Manual reports , Marked Handouts , Newspaper

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are -Correct Answer Discrimination , First impression , Central tendencyYour Answer Discrimination , Second impression , First impression , Central tendency

Select The BlankQuestion ________ assignment can also be recommended for career development.Correct Answer RotationalYour Answer Vocational

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all assessors.Correct Answer TrueYour Answer True

Select The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer Co-ordination

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of an

organisation?Correct Answer If mismanaged they affect industrial peaceYour Answer They can be threat to management

Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make a difference in the

consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of quality goods at fair

practices , to demands good supply of quality goods at fairs pricesYour Answer by participating in collective barganing , to holds rallies bandhs & morchas against in fairs

consumer practicess , to demands good supply of quality goods at fair practices

Select The BlankQuestion The job evaluation programme once installed must be continued on a ________ basis.Correct Answer permanentYour Answer periodical

Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & not

feasible in the present circumstancess owing toCorrect Answer illetracy levels , possible opposition from empoyees & then unions , Negligence on part

of the consumerYour Answer illetracy levels , possible opposition from empoyees & then unions , Negligence on part of

the consumer

Multiple Choice Multiple AnswerQuestion What are the general characteristics of Freedom or Independence competance?Correct Answer They will like to work at their own place , They will like to choose their working hours ,

Free-lance writer & consultants come under this categoryYour Answer They will like to work at their own place , They will like to work at their own boss , Free-

lance writer & consultants come under this category

Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers took what form of

approach for the development of human resource?Correct Answer Manufacturing approachYour Answer "Walk about approach"

Multiple Choice Multiple AnswerQuestion What were the features of globalization in the Indian content?Correct Answer Expansion of business globally , Global market accessability , Global orientation of

organisational structureYour Answer Expansion of business globally , Global market accessability , Global orientation of

organisational structure

Multiple Choice Single AnswerQuestion Name the person who suggested the new concept which takes into account various key factors

that will tell the overall performance of a job.Correct Answer Elliot JecquesYour Answer Fred Luthas


Dr. Blake and Mouton Grid Seminars In the absence of appraisal system

The Interview Methos In the absence of appraisal system Grid Seminars

The Questionnaire Method A large target group Managerial Walkover

Dr. George S. Odiorne HR portfolio matrix (classification Quadrants) HR portfolio matrix (classificationQuadrants)

Multiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -Correct Answer How to process the data , How to identify the areas for personal development , How to

chart out actionYour Answer How to process the data , How to chart out action , How to present before managers

True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no potential for

growth & should be included in a rationalization programme.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at the global levelCorrect Answer to integrate the Indian economy with the world economy,Your Answer to envisage a decontrolled business environment where free market forces would be given

more freedom to operate

True/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such type of

efforts & the consequent results may be called as -Correct Answer Blue Moon lightingYour Answer Quarter Moon lighting

Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?Correct Answer Becoming more of a political game than a genuine effort for improvement. , Failures of

implementations , Does not give evaluation of indiveduals but focuses on unit & systemsYour Answer Becoming more of a political game than a genuine effort for improvement. , Failures of

implementations , Does not give evaluation of indiveduals but focuses on unit & systems

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy & further

will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing

True/FalseQuestion Long range planning are beyond eight yearsCorrect Answer FalseYour Answer True

Select The BlankQuestion ________ are those who provide competitive advantage to corporations.Correct Answer PeopleYour Answer Managers

Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission is

deemed to have been grantedCorrect Answer 60Your Answer 30


Concept suggested by Elliot Jecques. It takes into account the various key factors that will tell the overallperformance of a job. It places all evaluated jobs according to point in terms of money.

Job Factors enumerated as : Effort, responsibility, skill, working conditions Effort, responsibility, skill,working conditions

Wage survey : It places all evaluated jobs according to point in terms of money. Effort, grading, skill,working conditions.

Designing wage structure : Similar jobs are grouped and treated as a job class. It takes into account thevarious key factors that will tell the overall performance of a job.

Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties, responsibilities and conditions of

job.Correct Answer Job discriptionYour Answer Supervisor discription

True/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a problem.Correct Answer FalseYour Answer False

True/FalseQuestion A strong framework of HRM policy and systems is essential for the development and

implementation of HRD strategy.Correct Answer TrueYour Answer True

Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal SystemYour Answer Training Committee

Multiple Choice Multiple AnswerQuestion On recruitment, clarification are sought on which kind of issues?Correct Answer Strategies of finding new talent. , Opening expected in the next five years. , Current

system of recruitment.Your Answer Strategies of finding new talent. , Opening expected in the next five years. , Current system

of recruitment.

Select The BlankQuestion ________ is the pay which the employee gets based on his performance in the company as per

his set role and responsibilities.Correct Answer Merit PayYour Answer Merit Pay


complete is that of the -Correct Answer ReviewerYour Answer Assessor

Multiple Choice Single AnswerQuestion Name the persons through which balanced score card Approach was popularised :Correct Answer Kaplan & NortonYour Answer Pareek & Rao

Multiple Choice Multiple AnswerQuestion What were the key components of the New Economic Policy?Correct Answer Liberalisation , Privatization , Market friendly stateYour Answer Privatization , Social Reform , Market friendly state

Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year &

exports are up by more than ________Correct Answer 0.5Your Answer 0.5


True/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when a new emploee joins an

organisation and finds a big gap between what the ideal organisation should be and what it is?Correct Answer Exporatory stageYour Answer Idealistic stage

Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the form-Correct Answer The rating scale are ambiguousYour Answer The rating scale of performance management

Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies himself in several roles

in the questionnaire like a -Correct Answer Superior , Subordinate , ColleagueYour Answer Superior , Subordinate , Personnel

True/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion For each question in the questionnaire, the participant gets a score from -Correct Answer Himself (as filled in self questionnaire) , Colleague's score , Subordinate's scoreYour Answer Colleague's score , Subordinate's score , Receiver's score

Select The BlankQuestion

________ should reinforce positive behaviour.Correct Answer

FeedbackYour Answer

Feedback

Multiple Choice Single AnswerQuestion

The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer

ReligiousYour Answer

Religious

True/FalseQuestion

The process of 360 Degree appraisal is broken into two stages - planning, implementation.Correct Answer

FalseYour Answer

False

True/FalseQuestion

It is not necessary that the subordinate should feel free to participate without fear in the process of review& feedback.

Correct AnswerFalse

Your AnswerFalse

Multiple Choice Multiple AnswerQuestion

What are the preparations to be done during pre-interview session by the employer about the employee.-Correct Answer

Background , Training , ExperienceYour Answer

Background , Training , Experience


Which of the following statements defines Dr. Joseph Juran's philosophy on TQM -Correct Answer

80% of all quality problems originate from poor management.Your Answer

80% of all quality problems originate from poor management.

Match The FollowingQuestionCorrect Answer

Your Answer

Dr. Blake and MoutonGrid SeminarsGrid Seminars

The Interview MethosIn the absence of appraisal systemIn the absence of appraisal system

The Questionnaire MethodA large target groupA large target group

Dr. George S. OdiorneHR portfolio matrix (classification Quadrants)HR portfolio matrix (classification Quadrants)


Business re-engineering often shift the power base, changing the 'command - and - control' approach to________.

Correct Answer'Mobilised -and - enable'

Your Answer'Mobilised -and - enable'


What were the unmet deliveriables of the economic refructing or what were its put falls?Correct Answer

unmet social objectives , status of small-scale industries , advantage MNC's had over their Indiancompethtions

Your Answerreliance on agriculture , status of small-scale industries , advantage MNC's had over their Indiancompethtions


A fee market economy demands a transparent set of laws and________somthething that the archaic Indianjudical system is ill-equipped tocope with

Correct Answerquick disposal of litigation

Your Answerquick disposal of litigation


What is that describes the duties of the job, authority relationship, skills requirement, conditions of worketc.

Correct AnswerJob analysis

Your AnswerJob analysis


________ are first established on the basis of job information derived from job ananysis.Correct Answer

GradesYour Answer

Grades


What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer

It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.

Your AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.

True/FalseQuestion

It can be enagued that globalization has reduced poverty in India and China, home to move that half abillion of the world's poor income group

Correct AnswerTrue

Your AnswerTrue


________ leads to conflict between various departments is a functional organisationCorrect Answer

The lack of appreciation for the constraints of other departmentYour Answer

The lack of appreciation for the constraints of other department


Name the steps that develop strategic framework for HRDCorrect Answer

Realistic employee development , Measurable employee development , Well costed employee developmentYour Answer

Well costed employee development , Realistic employee development , Measurable employee development


What are the main issues stressed out throughout the workshop?Correct Answer

Openness to feedback , Developmental attitudeYour Answer

Openness to feedback , Developmental attitude , Organisational attitude


Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer

PaperYour Answer

Paper


________ of managers assessed in the same study were positioned in the "Stars" category.Correct Answer

0.15Your Answer

0.15


Under the appraisal panel which are the qualities that can achieve good results despite the difficultiesinherent in the potential appraisal:

Correct AnswerCreative imagination , Sense of reality , Effective leadership

Your AnswerCreative imagination , Sense of reality , Effective leadership


When employees spend half of the time and / or resources available to them on a second job / occupationfor luxuries / comforts it is known as :

Correct AnswerHalf Moon lighting

Your AnswerHalf Moon lighting

Select The Blank

QuestionThe factors coming under Discipline & Attendance are Time keeping and ________.

Correct AnswerObedience

Your AnswerObedience


Good relationships ideally does not mean a "goodie goodie" relationship, it should be based on mutualrespect & should be ________

Correct AnswerFunctional & objective

Your AnswerFunctional & objective


Which system emphasis a lot on the need to motivate peopleCorrect Answer

Human Resourse DevelopmentYour Answer

Human Resourse Development

True/FalseQuestion

Depending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignment

Correct AnswerTrue

Your AnswerTrue


Every employee also has a succession plan to him, which is also known as -Correct Answer

Shadow planningYour Answer

Career planning


Some organisations use ________ & committee management as techniques of training & devlopment forflexitime systems

Correct AnswerJob rotation

Your AnswerJob rotation

True/False

QuestionThe reviewer has the prime role of recording major appraisal details.

Correct AnswerFalse

Your AnswerFalse


Name the type of questions hindering communicationCorrect Answer

TestingYour Answer

Testing

True/FalseQuestion

HRD should be series of adhoc decisions and practices.Correct Answer

FalseYour Answer

False

Match The FollowingQuestionCorrect AnswerYour Answer

Essentials of a good Appraisal PlanRelating scales should be constructed adequately and in accordance with the objectives.Provision of feedback to subordinates to know where they stand.

Definition of Performance AppraisalIt is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.It is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.

Objectives of Performance AppraisalProvision of feedback to subordinates to know where they stand.Relating scales should be constructed adequately and in accordance with the objectives.

Feature of Performance Appraisal

It is totally different from job evaluation as well as merit rating.It is totally different from job evaluation as well as merit rating.


After which stage many good organisation in India have entered a competitive phaseCorrect Answer

LiberalisationYour Answer

Liberalisation


Name the program which makes supervisor more alert, as it is his responsibility to rate his subordinates.Correct Answer

Periodic appraisalYour Answer

Periodic appraisal


HRD process variable include -Correct Answer

Role clarity , Work planning , Better communicationYour Answer

Role clarity , Work planning , Better communication


What is the primary objective behind SSL?Correct Answer

To not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.

Your AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.


The whole process of conducting a 360 - Degree Feedback process in any Organisation could last about________.

Correct AnswerOne & half to about 3 months

Your AnswerOne & half to about 3 months


QuestionDespite what problems faced, India managed to implement economic restructing?

Correct Answerinbalanced wealth distribution , inefficient services , clootic political scenario

Your Answerinbalanced wealth distribution , reduadont brueaoracy , clootic political scenario


According to shroff (1995) the government needs to foucs on three areas which are likely to inpute theeffective implementation of the economic policy, they are

Correct AnswerInadequate institutional reform , the speed and sequence of reform measures , Inadequacies in thecommunication & political management of there measures

Your Answerthe speed and sequence of reform measures , lack of directional support , Inadequacies in thecommunication & political management of there measures

True/FalseQuestion

The modern HR function has HRD at its core.Correct Answer

TrueYour Answer

True

True/FalseQuestion

When individual job description and grade description do not match well, the evaluators classify the jobusing their subjective judgement.

Correct AnswerTrue

Your AnswerFalse

True/FalseQuestion

HR stands for Human Resourse StrategiesCorrect Answer

FalseYour Answer

False


Name one of the steps to design a performance appraisal plan.Correct Answer

Establish performance standardsYour Answer

Establish performance standards


Name the process in the development of managerial personnel.Correct Answer

Performance planning , Performance appraisal , CoachingYour Answer

Performance planning , Performance appraisal , Coaching


What are aims & objectives of HRA?Correct Answer

Increase manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .

Your AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .


What are the major advantages of a Generic Benchmarking Technique?Correct Answer

It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modification

Your AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modification


Participation of Mgmt in federations & unions at all levels helps to -Correct Answer

Strength the trade union movement , maintain Industrial harmony , Develop sound human relationsYour Answer

maintain Industrial harmony , Develop sound human relations


What was the key essential objective of the changed economic policy at the global levelCorrect Answer

to integrate the Indian economy with the world economy,Your Answer

to integrate the Indian economy with the world economy,

- 1 –hrm assgn Petrina

HRM assgn:14: PetrinaMultiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.

Correct Answer Paraphrasing

Your Answer Paraphrasing

Select The BlankQuestion Factor comparison method is regarded as ________ method

Correct Answer complex

Your Answer complex




Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?

Correct Answer Canteens , Living colony , Training rooms

Your Answer Canteens , Training rooms

Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year & exports

are up by more than ________Correct Answer 0.5

Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the order of

importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , Accountability

Your Answer Skill , Efforts , Accountability

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.

Correct Answer Culture

Your Answer Culture

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources plan

Correct Answer Recruitment


Select The BlankQuestion For closure government permission is required at least ________ days before the intended

closure


Correct Answer 90

Your Answer 90

True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of each

employee.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM system

Correct Answer There is no assurance of future benefits , people are not owened by the organisation , it may notbe recognised by tax laws

Your Answer There is no assurance of future benefits , people are not owened by the organisation , it may notbe recognised by tax laws

Multiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?

Correct Answer Win something in grievance procedure

Your Answer Participate in Board Meeting

Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly suitable for 360 - degree

appraisal.Correct Answer Culture

Your Answer Culture

Multiple Choice Single AnswerQuestion How can management representatives essentially help employees' organisations?

Correct Answer Formulation of plans & providing information

Your Answer Formulation of plans & providing information


Job analysis It is one of the job evaluation processwhich finds out relevant facts.

It is one of the job evaluation processwhich finds out relevant facts.

Non-quantitative job evaluationcategory.



Quantitative job evaluation Point system and factor comparisonmethods are placed under suchcategory.

Point system and factor comparisonmethods are placed under suchcategory.

The beneficiaries to business firmsby job evaluation



Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR exports.

Correct Answer Strategic


Your Answer Long-term

Multiple Choice Single AnswerQuestion Which kind of appraisal done seperately will provide feedback on the potential of these

managers.Correct Answer Potential appraisal

Your Answer Potential appraisal

Multiple Choice Single AnswerQuestion What are to be proccessed at a central place of the administrator

Correct Answer Questionniares

Your Answer Questionniares



Your Answer The actual achievements compaired with the objectives of the job.

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.



True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all the

parties envolved in the process of organisationCorrect Answer False

Your Answer False


Concept suggested by ElliotJecques.

It takes into account the various keyfactors that will tell the overallperformance of a job.

It takes into account the various keyfactors that will tell the overallperformance of a job.

Job Factors enumerated as : Effort, responsibility, skill, workingconditions

Effort, responsibility, skill, workingconditions

Wage survey : It places all evaluated jobs accordingto point in terms of money.

It places all evaluated jobs accordingto point in terms of money.

Designing wage structure : Similar jobs are grouped and treatedas a job class.

Similar jobs are grouped and treatedas a job class.


Correct Answer Realistic employee development , Measurable employee development , Well costed employeedevelopment

Your Answer Realistic employee development , Measurable employee development , Well costed employeedevelopment

True/False


Question Eight members is considered to be the norm as to the no. of members constituting a QC-

Correct Answer True

Your Answer True

True/FalseQuestion HR stands for Human Resourse Strategies


Your Answer False

Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.

Correct Answer Explicit subsidies

Your Answer Explicit subsidies

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries & benefits

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improve

Correct Answer to their social status , their economic status , their psychological status

Your Answer their economic status , their psychological status , their psychological well being

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?

Correct Answer HRD

Your Answer HRD




Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions asked need to

outline?Correct Answer Inputs expected from the Training Department , To prove weakness & strengths of individuals ,

Opportunities available to overcome such weaknesses.Your Answer Inputs expected from the Training Department , To prove weakness & strengths of individuals ,

Opportunities available to overcome such weaknesses.True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at

31st Aug.Correct Answer False


Your Answer False

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.

Correct Answer Quantitative

Your Answer Quantitative

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices are designed and

delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR

professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR

professionals to employee population.Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure

________ of employeesCorrect Answer Career Progression

Your Answer Career Progression

Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful organisations, name one of them.

Correct Answer Employment security

Your Answer Employment security

True/FalseQuestion The relationship between good HR practices and organisational effectiveness is very simple.


Your Answer False

Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Career System' that is component system of HRD:

Correct Answer Career planning , Career development , Potential appraisals

Your Answer Career planning , Career development , Potential appraisals

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is a

good mechanism of career planningCorrect Answer False

Your Answer False

True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining position.


Your Answer False

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the basis for

palcement, transfer and rotation?


Correct Answer Career path model

Your Answer Career path model

True/FalseQuestion Organizations gear most of their management succession activities to the immediate past.


Your Answer False

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.

Correct Answer hierarchy

Your Answer hierarchy

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect Human Resource

Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.


Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRD

Correct Answer Religious





Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.

Correct Answer Grades

Your Answer Grades

- 1 –hrm assgn 13

HRM Assgn:13: GRACE

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of

employees are treated as ________Correct Answer Current costs

Your Answer Over head costs

Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which

may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders

Your Answer Satisfied customers , Satisfied stockholders , Higher productivity




Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to

move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of

employees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs of

employees , Strategic partners , Change agentsMultiple Choice Multiple AnswerQuestion For each participant, a schedule is kept regarding the feedback he has been

getting, for every questionnair that is received , what is it that is included -Correct Answer The name of the participant to whom it is addressed , The working

relationship of the rater is recorded throughout the exercise.Your Answer The name of the participant to whom it is addressed , The working

relationship of the rater is recorded throughout the exercise.Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be

expressed in quantifiable numbers.Correct Answer manegerial

Your Answer workers

True/FalseQuestion Successful HR departments will focus on motivational performance .


Your Answer True

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,

instead, importance is given to hiring the right people for the rights. Thispolicy emulates which concept?

Correct Answer Self actualization at the work place.

Your Answer Self actualization at the work place.


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Question Name the various HRD values like :

Correct Answer Openness , Trust , Autonomy

Your Answer Openness , Trust , Autonomy

Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable,

difficult & not feasible in the present circumstancess owing toCorrect Answer illetracy levels , possible opposition from empoyees & then unions ,

Negligence on part of the consumerYour Answer illetracy levels , possible opposition from empoyees & then unions

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the

human resources planCorrect Answer Recruitment


Select The BlankQuestion The ________ provides funds to meet the compensation & training

expenditure of retrenched workers.Correct Answer National Renewal Grant Fund

Your Answer Employment - Retirement Fund

Multiple Choice Single AnswerQuestion T. Thomas said," I became chairman of this company in 1973 at the age of

45". Name the company.Correct Answer Hindustan Level

Your Answer Hindustan Level

Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic

business partner is still at a level of ________ rather than reality.Correct Answer Rhetoric

Your Answer infancy

True/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million children

were out of promary school in 1995Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Name one of the processes of job evaluation

Correct Answer Select the method

Your Answer Ranking system

True/FalseQuestion The degree to which an individual possess the innate quality of breath of

mind is the most direct indication of the individual's ultimate potential.Correct Answer True

- 3 –hrm assgn 13

Your Answer False

Multiple Choice Single AnswerQuestion How would human resource management be used as a business

development tool?Correct Answer Infusing professionalism & dynamism

Your Answer Infusing professionalism & dynamism

Multiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?

Correct Answer Trainers conduct the programme on the basis of what they know ratherthan what the trainees need

Your Answer They do not provide overall rounding of the individual

True/FalseQuestion Federation & unions at few levels are managed on the lines of management

of a political bodyCorrect Answer False

Your Answer True

True/FalseQuestion It is very easy to write grade description, as the number of jobs increases.


Your Answer False



Your Answer Appraisal clarity


planning done covering the current and future needs of the entireorganisation.

Correct Answer LARSEN & TUBRO LTD.

Your Answer Sandoz (India) ltd.

Select The BlankQuestion ________ phase involves generating confidence in the employee to open

up and frankly share his perceptions, feeling etc.Correct Answer Rapport building


Multiple Choice Multiple AnswerQuestion Besides rasing prices, consumers are also victmized by the producess &

trades by way ofCorrect Answer adulteration , poisoning , under weightage

Your Answer adulteration , under weightage


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Question Why is it that trade union leaders, particularly those connected withpolitical parties may strongly oppose management participation in TradeUnion? Because they are of the views that -

Correct Answer Their influence is decelerated among the members.

Your Answer Their influence is decelerated among the members.

Multiple Choice Single AnswerQuestion What is step1 / phase1 of a 360 degree Feedback approach?

Correct Answer Orientation

Your Answer Orientation



Your Answer Who should plan? , Planning for whom , Timing for plam




The clarification stage The firm identifies and confirmsthe overall business direction.

The firm identifies and confirmsthe overall business direction.

The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed byemployees on this investment.

The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.


The firm plans the proposedchanges into practice.


Effective leadership Excellent relationship skills. Excellent relationship skills.

Analytical power The ability to reformulate anapparantly complicated probleminto workable units.

The ability to reformulate anapparantly complicated probleminto workable units.

Creative Imagination This requires vision to providealternatives on which future canbe based.

This requires vision to providealternatives on which future can bebased.

Sense of reality The person will be able tomaintain objective approach tosituation in which own personalinvolvement is considerable.

The person will be able to maintainobjective approach to situation inwhich own personal involvement isconsiderable.

Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?

Correct Answer LIFO

Your Answer LIFO

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Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the

following pioneered such refinements?Correct Answer Deming , Shewhart , Juran

Your Answer Deming , Juran

Multiple Choice Multiple AnswerQuestion On recruitment, clarification are sought on which kind of issues?

Correct Answer Strategies of finding new talent. , Opening expected in the next five years., Current system of recruitment.

Your Answer Strategies of finding new talent. , Current system of recruitment.




Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit

simultaneously with that of the original job?Correct Answer Moon-lighting

Your Answer Moon-lighting

Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers

took what form of approach for the development of human resource?Correct Answer Manufacturing approach

Your Answer "Walk about approach"


assessors.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicate

major keys to organisational excellence , those are -Correct Answer Mission , Goals , Policies

Your Answer Mission , Policies , Rewards

True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a

rational wage structureCorrect Answer True

Your Answer True

True/FalseQuestion Some employees may not like flesibility in horizontal movement from one

job to another

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Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-

Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel

Your Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel

Select The BlankQuestion The________ can be made using a checklist of questions

Correct Answer Observation

Your Answer Questionnaire method

True/FalseQuestion Potential refers to the likelihood of the job holder making a future

contribution to the employing organisation.Correct Answer True

Your Answer True

Select The BlankQuestion For closure , if there is no response ( from government ) within ________

permission is deemed to have been grantedCorrect Answer 60

Your Answer 90

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assets

and liabilities of the companyCorrect Answer Secondary


True/FalseQuestion An employee sponsor, the HR manager plays an integral role in

organisational success.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to

benefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for

healthy competition , The candidate is desirous of knowing himself throughthe eyes of others.

Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself throughthe eyes of others.

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HRM assgn:12: VikasTrue/FalseThe functioning of federations and unions has its impact on human resources management of varios

industries & organisationCorrect Answer True

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:Correct Answer Business Strategy , Human Resource Practices, Organisational Capabilities

Multiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employee

motivation was prompted by -Correct Answer Crosby

Multiple Choice Single AnswerQuestion TISCO is one Indian Organisation which, historically, has taken the lead in following a

proactive approach to progressive personnel policies. In which year did TISCO induce an eight hourworkday?Correct Answer 1912

Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called ________.Correct Answer Job Analysis

True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as for

product & market portfolio.Correct Answer False

Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in order of their value to

the organisation.Correct Answer ranking

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world) lives

in abolute povertyCorrect Answer False


Toubro (L & T).Correct Answer True

Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?Correct Answer Openness to feedback , Developmental attitude


1) Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence. Ability to consider the extent and depth of demonstratedtechnical and professional competence.2) Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.

- 2 –hrm assgn 12

3) Communicating defined in the appraisal form Ability to consider clarity and precision of verbal andwritten _expression of ideas and feelings. Ability to analyse completion of the factual data

True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer True

Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrial peace ,

affect effective management of personnel

Select The BlankQuestion For closure , every worker is to be compensated with ________ average pay for every year of

service completedCorrect Answer 15 days

True/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer True

Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether to promote

largely from whithin the organisation or to hire people from outside at all levels.Correct Answer Recruitment

True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer …..

But the inustryCorrect Answer False

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________Correct Answer democratic principle

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costed

employee development

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources planCorrect Answer Recruitment

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -Correct Answer Strategic partners

Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic

development , People to practice religious tolerance

Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the role played by

management in fostering a close understanding between each other?

- 3 –hrm assgn 12


True/FalseQuestion Depending on the career path model of managers, some specialised training inputs are given

at pre-determined times to make him more handling the new higher assignmentCorrect Answer True

True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer True

Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal System

Multiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?Correct Answer Rs 1,29,020 million

Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went

out ________Correct Answer Horizontally

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy & further

will also supply human resources for executing their projects.Correct Answer Employee leasing

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working President

flows to -Correct Answer General Secretary

Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarity

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer Leader

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity , Streamlining practices

Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:Correct Answer Construction of the yardsticks , Wage survey, Designing wage structure.

Select The BlankQuestion Some organizations use ________ & committee management as techniques of training &development for flextime systemsCorrect Answer Job rotation

Multiple Choice Multiple AnswerQuestion What are the key characteristics / features of a Human Resource Audit.

- 4 –hrm assgn 12

Correct Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gap

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off periodCorrect Answer 0.5

Multiple Choice Single AnswerQuestion What is it that good HR practices can build?Correct Answer Competencies


1) Indian subsidies P. Chidambaram P. Chidambaram2)India's backwardness in human development Primary reasons why economic growth has no impact onthe level of the ordinary people Primary reasons why economic growth has no impact on the level of theordinary people3) Child labour poor quality of primary & secondary education poor quality of primary & secondaryeducation4) Reforms to be an integrated process peacemeal measures do not achieve deliveries in terms of povertyNarasimha Rao

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the following

pioneered such refinements?Correct Answer Deming , Shewhart , Juran

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of an

organisation?Correct Answer If mismanaged they affect industrial peace

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer Religious

True/FalseQuestion A strong framework of HRM policy and systems is essential for the development and

implementation of HRD strategy.Correct Answer True

Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to them on a second job

/ occupation for luxuries / comforts it is known as :Correct Answer Half Moon lighting

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse Development

Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.Correct Answer Potential appraisal

- 1 –hrm assgn 11

HRM assgn:11: AmitTrue/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in the

process of review & feedback.Correct Answer False

True/FalseQuestion In the orientation phase, all participants are to submit a list of appraisers by whom they

would like to be assessed.Correct Answer True

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity, Streamlining practices

True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all the

parties envolved in the process of organisationCorrect Answer False

Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?Correct Answer HRD outcomes

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , Motivator

Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure


Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?Correct Answer HRD


Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding business, licenses &

permits operating in IndiaCorrect Answer Mid 80's

Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the employees

organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary & Craft /

Unit level Union flow to -Correct Answer General body of Members of employees organisations

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of managers work with

- 2 –hrm assgn 11

wide range of other people, it becomes difficult for a single manager to accurately assess theircontribution.Correct Answer True

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.Correct Answer hierarchy

Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the earlyCorrect Answer 1920's


1) Intermediate 1 year to 5 years 1 year to 5 years2) Long range Beyond 5 years Beyond 8 years3) Business plans Data from within the organization Beyond 5 years4) Immediate Within 1 year Within 1 year

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is a

good mechanism of career planningCorrect Answer False

Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision of

actual results with the standard.

True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee with

the organizational career opportunitiesCorrect Answer True


Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence.Ability to consider the extent and depth of demonstrated technical and professional competence.

Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.

Communicating defined in the appraisal form Ability to consider clarity and precision of verbal and written_expression of ideas and feelings.Ability to marshal and analyse relevant data anticipate eventualities.

Multiple Choice Multiple AnswerQuestion What is the need for HRA?Correct Answer No information about organization human resource is available to manager in

conventional accounting' , the measure of the income which are provided in conventional statementsdo not accurately reflect the level of business performance , if the value of human resources is not dulyreported in the P&L A/c & balance sheet impact of mgt decision of human asset can not be gaugedSelect The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are treated

as ________

- 3 –hrm assgn 11

Correct Answer Current costs

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are -Correct Answer Discrimination , First impression, Central tendency

Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & not

feasible in the present circumstances owing toCorrect Answer illiteracy levels , possible opposition from empoyees & then unions , Negligence on part

of the consumer

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation, Questionnaire distribution , Monitoring & follow up

Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful implementation?Correct Answer Feedback management, Action planning, Reinforcement of new behaviour

Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it does business , Focus on

all form business components: strategy, business process, people and technology. ,Encouragingenterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making

True/FalseQuestion Some employees may not like flesibility in horizontal movement from one job to anotherCorrect Answer True

Select The BlankQuestion The link between sense of reality and ________ is important for proper understanding of the

definition of sense of realityCorrect Answer imagination

Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outside

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in the

coming future?Correct Answer Change in values & expectations.

Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer Paper

Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than

________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 peopleCorrect Answer 1 year

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer Labour

- 4 –hrm assgn 11

Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others and

skills in problem solving primarily show :Correct Answer Managerial competence

Select The BlankQuestion For closure , if there is no response (from government ) within ________ permission is

deemed to have been grantedCorrect Answer 60

Multiple Choice Multiple AnswerQuestion What are the objectives of inspection?Correct Answer Removing defects , Consumer satisfaction , Quality product

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,

what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner

True/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysis sheet.Correct Answer True

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer Implementation

Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do you

have a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behavioursand the knowledge base to be successful?

Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidies

Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to impart training retain workes

through skill upgradation & prevention of redundancy due to the technology gap?Correct Answer National Renewal Fund

Select The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer Observation


closureCorrect Answer 90

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It

is used to enhance strategic feedback and learning curves.

- 1 –hrm assgn 10

HRM assgn:10: Amit

Select The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by many employers.Correct Answer Recruitment

Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are really delicate and

difficult to maintain, because of heterogenity in the nature of human beings. It is necessary to followcertain principles like:Correct Answer Appraise on the basis of representative information , Appraise on the basis of sufficient

information , Appraise on the basis of relevant information

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.Correct Answer Culture

Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure


Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communication


________ , can be retrenched until prior permission from the govt. to retrench in undertakings employingmore than 100 peopleCorrect Answer 1 year

True/FalseQuestion In the Grid Seminars, stress is laid on teaching.Correct Answer False

True/FalseQuestion When individual job description and grade description do not match well, the evaluators

classify the job using their subjective judgement.Correct Answer True

Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFO

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer Implementation



Multiple Choice Single AnswerQuestion What is it that good HR practices can build?Correct Answer Competencies

- 2 –hrm assgn 10

Select The BlankQuestion ________ leads to conflict between various departments is a functional organisationCorrect Answer The lack of appreciation for the constraints of other department

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , it

may not be recognised by tax laws

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union members ,

member may view thire movement weakend with the influence of management , due tomisunderstandings cropping up among leader & members

Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission is

deemed to have been grantedCorrect Answer 60

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age or

have served with the company for 10 years.Correct Answer 40

Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location rather than to

work is essentially termed :Correct Answer Search for security


motivation was prompted by -Correct Answer Crosby

True/FalseQuestion The degree to which an individual possess the innate quality of breath of mind is the most

direct indication of the individual's ultimate potential.Correct Answer True

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed in

quantifiable numbers.Correct Answer manegerial

True/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysis sheet.Correct Answer True

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources planCorrect Answer Recruitment

Match The FollowingQuestion Correct Answer Your Answer1) Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for the development ofthe employee.

- 3 –hrm assgn 10

2)Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic3) Rapport building In this case there is a climate of acceptance & warmth In this case there is a climateof acceptance & warmth4) Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative management

True/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer False

True/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer True

Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can

be brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented withminimal modification


Multiple Choice Single AnswerQuestion Name the system where the required competencies are available through training, councelling

etc.:Correct Answer Development

Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?Correct Answer HRD

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer Quantitative

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse Development

Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what employees

experienced?Correct Answer Schneider

True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer True

- 4 –hrm assgn 10

True/FalseQuestion An urgency motivation can be explained by a situation where dynamic profitable organisations

foresee a crisis and initiate a radical transformation by breaking status barriers & restructuringorganisational relationships.Correct Answer True

True/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer False

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or levels -Correct Answer Planning , Implementation , Result

Match The FollowingQuestion Correct Answer Your Answer1) Essentials of a good Appraisal Plan Relating scales should be constructed adequately and in accordancewith the objectives. Relating scales should be constructed adequately and in accordance with theobjectives.2) Definition of Performance Appraisal It is a systematic, orderly and objective method of evaluating thepresent and potential utility of employees to the organisation. It is a systematic, orderly and objectivemethod of evaluating the present and potential utility of employees to the organisation.3) Objectives of Performance Appraisal Provision of feedback to subordinates to know where they stand.Provision of feedback to subordinates to know where they stand.4) Feature of Performance Appraisal It is totally different from job evaluation as well as merit rating. It istotally same as job evaluation as well as merit rating.

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer Religious

Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -Correct Answer The system to be used is prevention.

Multiple Choice Single AnswerQuestion One of the importance of HRD is Correct Answer Role clarity

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of job

evaluation should be selected. Correct Answer method

Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.Correct Answer Grades

Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?Correct Answer to satisfy workers psychological needs , to develop a souce of belongingness , to

establish industrial peace

Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the ratings of individual's

personality traits such as - Correct Answer Initiative , Drive , Creativity

Select The BlankQuestion Factor comparison method is regarded as ________ methodCorrect Answer complex

1


Question

Which systems are more scientific in the organisations, as each individual will have an individual scorecard.

Correct Answer

Appraisal

Your Answer

Appraisal

True/False

Question

Majority of the disputes in industries are related to the problem of wages, salaries & benefits

Correct Answer

True

Your Answer

True


Question

What is Business Process Re-engineering?

Correct Answer

The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology. , Encouraging enterprenewal adaptationon capabilities with stress on innovative skills & collaborative decision-making

Your Answer

The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology.

True/False

2

Question

Organisations presently are taking measures to satisfy the workers through various methods including theschemes of worker & participation in management

Correct Answer

True

Your Answer

True


Question

In an organisation initiating career planning what modality would essentially form the basis for palcement,transfer and rotation?

Correct Answer

Career path model

Your Answer

Career path model

Select The Blank

Question

Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrenchemployees who have been most recently hired.

Correct Answer

25-G

Your Answer

25-G


3

Question

Within the establishment stage of the career development cycle, what are very important occasions for ayoung employee?

Correct Answer

The first promotion , Successfully completed asignment , The first performance appraisal

Your Answer

The first promotion , Successfully completed asignment , The first performance appraisal

True/False

Question

Performance development plan is set for the employee by his immediate boss.

Correct Answer

True

Your Answer

True


Question

Name the recruitment process which is said to be a costly affair

Correct Answer

External

Your Answer

External

4


Question

What does a Supervisory Skill Level Survey entaial?

Correct Answer

Method of measuring training needs of a Co's supervisors through well designed psychometric tests

Your Answer

Method of measuring training needs of a Co's supervisors through well designed psychometric tests


Question

Name the three performance counselling phase.-

Correct Answer

Action Planning , Rapport building , Exploration

Your Answer

Rapport building , Exploration , Action Planning

True/False

Question

The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". Theidea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.

Correct Answer

5

True

Your Answer

False

Select The Blank

Question

The ________ provide resources to approved employment schemes in the organised & marginised sectors

Correct Answer

Employment Generation Fund

Your Answer

Employment Generation Fund


Question

What are the objectives of inspection?

Correct Answer

Removing defects , Consumer satisfaction , Quality product

Your Answer

Removing defects , Consumer satisfaction , Quality product


6

Question

What includes in Salary Survey ?

Correct Answer

Inflation indicators , Salary budget averages , Average salaries

Your Answer

Average Compensation , Inflation indicators , Average salaries


Question

What are the published literature of the company which help in assessing the strengths and weakness ofHRD

Correct Answer

Manual reports , Marked Handouts , Personal Manual

Your Answer

Newspaper , Manual reports , Marked Handouts


Question

In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Unionflow to -

Correct Answer

General body of Members of employees organisations

Your Answer

7

General body of Members of employees organisations

Select The Blank

Question

In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up bymore than ________

Correct Answer

0.5

Your Answer

0.59


Question

According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the lightof the liberalization & globalization?

Correct Answer

Be able to capitalize on global trade , Not ignore quality , Product development

Your Answer

Diversity rather than focus on a single area of competence , Be able to capitalize on global trade , Notignore quality

True/False

Question

8

Through consumers participation in management, consumer will lose their rights through served technique

Correct Answer

False

Your Answer

False

True/False

Question

Organizations gear most of their management succession activities to the immediate past.

Correct Answer

False

Your Answer

True

Select The Blank

Question

Large recruitment ________ problematic and vice-versa.

Correct Answer

Less

Your Answer

More

9

Select The Blank

Question

Union leaders at different levels & at federatoins are elected on ________

Correct Answer

democratic principle

Your Answer

democratic principle


Question

When one's financial & social position is almost entirely determined by the second occupation, the extent ofsecond jobbing may be known as :

Correct Answer

Full Moon Lighting

Your Answer

Quarter Moon lighting

Match The Following

Question

Correct Answer

Your Answer

10

Feedback

It should be data-based and not impressionistic

It should be data-based and not impressionistic

Rapport building

In this case there is a climate of acceptance & warmth

In this case there is a climate of acceptance & warmth

Exploration

In this case, the employee should appreciate his strengths & weakness.

In this case, the employee should appreciate his strengths & weakness.

Action Planning

In this case, the interview should end with specific plans of action for the development of the employee.

In this case, the interview should end with specific plans of action for the development of the employee.

Select The Blank

11

Question

For closure government permission is required at least ________ days before the intended closure

Correct Answer

90

Your Answer

90


Question

Women employees presently restrict / limit their career to selected jobs & organisations. But, they will soonbe ready to take up all types of jobs in different types of organisations. This phenomenon is known as -

Correct Answer

Dual career group

Your Answer

Boundrylessness career group

True/False

Question

Employees feel frustrated due to low specialisation in the work

Correct Answer

True

Your Answer

True

12

True/False

Question

HRD audit can also be used against the HRD department

Correct Answer

True

Your Answer

True

True/False

Question

Under point method, common factors to all the jobs are identified.

Correct Answer

True

Your Answer

True


Question

What are the casues for unsound functioning of Indian Tarde unions?

Correct Answer

13

Multilpe unions , Category wise unions , Intra & inter union rivalry

Your Answer

Multilpe unions , Intra & inter union rivalry , Over membership


Question

Performance Appraisal directly affects the interpersonal relations which are really delicate and difficult to

maintain, because of heterogenity in the nature of human beings. It is necessary to follow certain principleslike:

Correct Answer

Appraise on the basis of representative information , Appraise on the basis of sufficient information ,Appraise on the basis of relevant information

Your Answer

Appraise on the basis of sufficient information , Appraise on the basis of relevant information

Select The Blank

Question

In no phase of business life is ________ as important as in making promotion decesions.

Correct Answer

Integrity

Your Answer

Growth

14

Select The Blank

Question

The job evaluation programme once installed must be continued on a ________ basis.

Correct Answer

permanent

Your Answer

permanent


Question

360 - Degree Appraisal is to get a broad assessment of an individual from different sources, followingfactors need to be watched at this stage -

Correct Answer

Individual learning , Organisational learning , Improved Individual behaviour

Your Answer

Individual learning , Organisational learning , Improved Individual behaviour

Select The Blank

Question

________ is the pay which the employee gets based on his performance in the company as per his set roleand responsibilities.

Correct Answer

Merit Pay

15

Your Answer

Compensation

True/False

Question

Employee's organisations in India have their impact on various aspects, policies pertaining to humanresources management of various industries

Correct Answer

True

Your Answer

True


Question

Motorola developed an index, Individual Dignity Entitlement based on following questions :

Correct Answer

Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan andis it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge baseto be successful?

Your Answer

Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan andis it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge baseto be successful?

16


Question

Name the person who suggested the new concept which takes into account various key factors that will tellthe overall performance of a job.

Correct Answer

Elliot Jecques

Your Answer

Fred Luthas

Select The Blank

Question

For closure , every worker is to be compensated with ________ average pay for every year of servicecompleted

Correct Answer

15 days

Your Answer

15 days


Question

Almost all organisations train employees either in their own training colleges or in the training colleges ofother organisations. Employees may spend many years at various educational institutes before joining theirorganisation as employees, which may extend upto -

Correct Answer

17

15 years

Your Answer

5 years

Match The Following

Question

Correct Answer

Your Answer

"Working on your liabilities"

Life long mission

Life long mission

Assignment to some important task force or committee

Offsetting Plateauing effect

Offsetting Plateauing effect

Need-opportunity Alignment

Crucial role played by HRD

Crucial role played by HRD

18

Continued self development

A leadership quality

A leadership quality


Question

Name the three important components in aligning business strategy with HR practice:

Correct Answer

Business Strategy , Human Resource Practices , Organisational Capabilities

Your Answer

Business Strategy , Human Resource Practices , Organisational Capabilities


Question

When do managers lose faith in the fairness of the top management.

Correct Answer

Promoting from outside

Your Answer

Promoting from outside

19


Question

Name the situation where a person takes the necessary steps at the right moment of time

Correct Answer

Action

Your Answer

Action

Select The Blank

Question

A dynamic and everchanging environment calls for a shift in approach from ________ human resourcemanagement to a proactive and innovative one.

Correct Answer

reactive

Your Answer

reactive


Question

When was the act of absorbing & incorporating the best contemporary practices relevant to the companiesneeds & by whom?

20

Correct Answer

Xerox (mid 70's)

Your Answer

Xerox (mid 60's)


Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?

Correct Answer Promoting Professionalism

Your Answer Promoting Professionalism

True/FalseQuestion It is technology who can provide competitive advantage to corporations.


Your Answer True



Your Answer False

Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing

organisation.Correct Answer HR

Your Answer HR

Multiple Choice Multiple AnswerQuestion Mention the objectives of Job evaluation

Correct Answer To maintain complete descriptopn of each occupation in the entire plant , Topromote accurate consideration of all employees for advancement andtransfer , To promote information for work organisation, employees sectionetc.

Your Answer To promote accurate consideration of all employees for advancement andtransfer , To promote information for work organisation, employees sectionetc. , To ensure that like wages are paid to all qualified employees on unlikework.

Multiple Choice Single AnswerQuestion Women employees presently restrict / limit their career to selected jobs &

organisations. But, they will soon be ready to take up all types of jobs indifferent types of organisations. This phenomenon is known as -

Correct Answer Dual career group

Your Answer Dual career group

Multiple Choice Single AnswerQuestion Whose development plays an integral part in a Company today.

Correct Answer Employee

Your Answer Employee



Your Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing

the strengths and weakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal Manual

Your Answer Manual reports , Marked Handouts , Personal Manual



Your Answer True

Select The BlankQuestion The ________ are mostly for the employees of the marketing department .

Correct Answer Commissions

Your Answer Commissions

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing

________.Correct Answer hierarchy

Your Answer hierarchy


Question The Finance Minister also expressed the government's intention toeventually raise total resource allocation for education to how much percentof the GDP in a phased manner?

Correct Answer 0.05

Your Answer 0.05

Multiple Choice Multiple AnswerQuestion What were the elements of the liberalization Movement?

Correct Answer Abolishion of licensing , MRTP limit , Foreign Investment

Your Answer Abolishion of licensing , MRTP limit , Open economy

Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:

Correct Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs

Your Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs



Your Answer 45 days

True/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a

problem.Correct Answer False

Your Answer False



Your Answer culture

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison

system to list the job.Correct Answer Quantitative


Multiple Choice Single AnswerQuestion Name the bank which was one of the earliest organisations in India to try

Sensitivity training based interventions in the 60's :Correct Answer State Bank of India

Your Answer State Bank of India

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon -

lights in the coming future?Correct Answer Change in values & expectations.

Your Answer Change in values & expectations.

True/FalseQuestion Objective of performance appraisal system is to identify the developmental

needs of each employee.Correct Answer True

Your Answer True


Group goals Vs.Organisational goals

Course organisational Politics Course organisational Politics

Better decisions about peoplebased on improvedinformation system


Standard cost method value of human resources foraccounting purposes

value of human resources foraccounting purposes

It is "endomic to everyorganisation regadless ofsize, funtion or character ofwonership

Organisational politidering Organisational politidering





Question How would the representative of consumer association be able to make adifference in the consumerism movement

Correct Answer by participating in collective barganing , to demands good supply of qualitygoods at fair practices , to demands good supply of quality goods at fairsprices

Your Answer by participating in collective barganing , to demands good supply of qualitygoods at fair practices , to demands good supply of quality goods at fairsprices



Your Answer False

Select The BlankQuestion ________ assignment can also be recommended for career development.

Correct Answer Rotational

Your Answer Rotational

Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?


Your Answer Canteens , Living colony , Training rooms

Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear

fruit, such type of efforts & the consequent results may be called as -Correct Answer Blue Moon lighting

Your Answer Blue Moon lighting




True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely

no potential for growth & should be included in a rationalization programme.


Your Answer True




Select The BlankQuestion The process of analysing jobs from which job descriptions are developed

are called ________.Correct Answer Job Analysis

Your Answer Job Evaluation




Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on

following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? ,

Do you have a career plan and is it exciting, achievable and being acted on?, Do you have on-the-job behaviours and the knowledge base to besuccessful?

Your Answer Do you have a career plan and is it exciting, achievable and being acted on?, Do you have on-the-job behaviours and the knowledge base to besuccessful? , Do you have internal operational measures?

True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a rational

wage structureCorrect Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?

Correct Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace

Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace




Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease &

exhaustion of natural resources are not considered valid reasons for closureas there are ________

Correct Answer avoidable circumstances

Your Answer avoidable circumstances


Arthur He studied the impact of twodifferent managementapproaches on theproductivity of steel mills.

He studied the impact of twodifferent managementapproaches on the productivityof steel mills.

Macduffie He studied 70 automobileplants representing 24companies from 17 differentcountries.

He studied 70 automobileplants representing 24companies from 17 differentcountries.

Huselied He used 2 scales- one tomeasure employee skills andthe second to measureemployee motivation.

He studied 80 automobileplants representing 24companies from 18 differentcountries.

Welbourne and Andrews He studied the survival rate of136 non-financial companies.

He used 2 scales- one tomeasure employee skills andthe second to measureemployee motivation.


________ of the concerned employee.Correct Answer job profile


Select The BlankQuestion The national renewal fund is administered by the department of industrial

development. The NRF was proposed to have a corpus of ________ which

would be contributed from budgetory support

Correct Answer Rs. 2000 crores

Your Answer Rs. 2000 crores

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management

system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management

tool. , It is used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management

tool. , It is used to enhance strategic feedback and learning curves.

Select The BlankQuestion A strategy based on superior service is very powerful as the ________ is

highCorrect Answer value added

Your Answer competitiveness

True/FalseQuestion Performance development plan is set for the employee by his immediate

boss.Correct Answer True

Your Answer True

True/FalseQuestion The human resource department should move out from routine transactional

activities and let IT take care of their activities.Correct Answer True

Your Answer True



Your Answer Career Progression


Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality system. , It constitutes a

permanent record of the progress in achieving the goals of quality. , It facilitates and encouragessupplier quality certificationsystems.

Your Answer It constitutes a permanent record of the progress in achieving the goals of quality. , Itfacilitates and encourages supplier quality certificationsystems.

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the order

of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , AccountabilityYour Answer Skill , Efforts

Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.Correct Answer ParaphrasingYour Answer Paraphrasing

Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to

ensure ________ of employeesCorrect Answer Career ProgressionYour Answer Career Progression

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working Committee flows to -Correct Answer President / Secretary of Branch UnionYour Answer President / Secretary of Branch Union

True/FalseQuestion Under point method, common factors to all the jobs are identified.Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion A candidate immediately after completing his school / collage education joins an

organisation in lower level position. Later he finds it difficult to make both ends meet as his familygrows & thus takes up a part time job or business, etc during his off-hours, this part of moon lighting iscalled :

Correct Answer Quarter Moon LightingYour Answer Quarter Moon Lighting

Select The BlankQuestion ________ means every employee is an active participant in goal attainment.Correct Answer Employee involermentYour Answer Employee involerment



Toubro (L & T).Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion T. Thomas said," I became chairman of this company in 1973 at the age of 45". Name the

company.Correct Answer Hindustan LevelYour Answer Hindustan Level

Multiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion like -Correct Answer Increments , Salaries , RewardsYour Answer Increments , Salaries , Rewards

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Planning


complete is that of the -Correct Answer ReviewerYour Answer Reviewer

Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalryYour Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousYour Answer Religious

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer QuantitativeYour Answer Quantitative

Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who was the main person

behind such a revolution in policies?Correct Answer Narasinha RaoYour Answer P. Chidarambaram

Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Strategy

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is

a good mechanism of career planningCorrect Answer FalseYour Answer False

True/FalseQuestion The main focus of attention today is the employee.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources

planCorrect Answer RecruitmentYour Answer Development

Multiple Choice Single AnswerQuestion What is an essential ingredient for a successful benchmarking programme?Correct Answer Focus on critical success factors.Your Answer Carrying and learning from other leading companies excelling in specific areas.


Continued self development A leadership quality Success formula

"Working on your liabilities" Life long mission Officiating Assignment

Assignment to some important task force or committee Offsetting Plateauing effect OffsettingPlateauing effect

Need-opportunity Alignment Crucial role played by HRD Crucial role played by HRD

Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges, such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure

Multiple Choice Single AnswerQuestion The TQM philosophy was evolved or theorised by -Correct Answer DemmingYour Answer Demming

Select The BlankQuestion For closure , every worker is to be compensated with ________ average pay for every year

of service completedCorrect Answer 15 daysYour Answer 15 days

Select The BlankQuestion In the interview method of training-need identification interviews must clearly distinguish

between immediate training needs to improve present performance & ________.Correct Answer Development needs for growthYour Answer Development needs for growth

Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish House JournalYour Answer Co-ordinate Training Programme , Keep cost within budget , Publish House Journal

True/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting a QC-Correct Answer TrueYour Answer True

Select The BlankQuestion HRD means competence building, commitment building, and ________ building.Correct Answer cultureYour Answer culture

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.Correct Answer hierarchyYour Answer hierarchy

Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what employees

experienced?Correct Answer SchneiderYour Answer Schneider

True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee with

the organisational career opportunitiesCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are very important

occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first performance

appraisalYour Answer The first promotion , Successfully completed asignment , The first performance

appraisal

Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.Correct Answer HRYour Answer HR

Select The BlankQuestion Business re-engineering often shift the power base, changing the 'command - and - control'

approach to ________.Correct Answer 'Mobilised -and - enable'Your Answer 'Mobilised -and - enable'


closureCorrect Answer 90Your Answer 90

Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters by choosing randomly

from the participant's list of work related employees. Each rater receives an envelop having thefollowing :-

Correct Answer Letter from the administrator , Letter from the participant soliciting feedback , Selfaddressed envelope from the administrator

Your Answer Letter from the administrator , Letter from the participant soliciting feedback , Selfaddressed envelope from the administrator

True/FalseQuestion Proper implementation and support of all management levels are not very crucial for the

success of HRD auditCorrect Answer FalseYour Answer False

True/FalseQuestion The process of 360 Degree appraisal is broken into two stages - planning, implementation.

Correct Answer FalseYour Answer False

True/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities, leadership,

qualities etc will be a good starting point for marketing plans for successCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?Correct Answer Openness to feedback , Developmental attitudeYour Answer Openness to feedback , Developmental attitude

Multiple Choice Single AnswerQuestion Why is it that trade union leaders, particularly those connected with political parties may

strongly oppose management participation in Trade Union? Because they are of the views that -Correct Answer Their influence is decelerated among the members.Your Answer Their influence is decelerated among the members.

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his subordinates, it

attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade

would remain there only for ________ yearsCorrect Answer twoYour Answer two




Your Answer False

Multiple Choice Single AnswerQuestion What is the concept of groups of employees working towards different

goals with little knowledge of other functions or understanding of overallgoals of the organisation?

Correct Answer Compartmentalisation

Your Answer Intra-prenurship







True/FalseQuestion The human resource department should move out from routine

transactional activities and let IT take care of their activities.Correct Answer True

Your Answer False



Your Answer Manager

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be


Your Answer manegerial

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the

existing ________.Correct Answer hierarchy

Your Answer processes

Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management

participation in trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of

items for discussion & participation should be pre -set , both partiesshould have implicit faith in information supplied by the other

Your Answer The number of unions should be limited between fire & six , The unionshould be well organised with sounds rules , both parties should haveimplicit faith in information supplied by the other


Correct Answer True

Your Answer True


Job analysis It is one of the job evaluationprocess which finds outrelevant facts.

It is one of the job evaluationprocess which finds outrelevant facts.

Non-quantitative jobevaluation category.

Simple ranking and gradingare palced under suchcategory.

Point system and factorcomparison methods areplaced under such category.

Quantitative job evaluation Point system and factorcomparison methods areplaced under such category.

Simple ranking and pointsystem are placed undersuch category.

The beneficiaries tobusiness firms by jobevaluation

It enables Cos. to get data inlocal wage surveys toestablish job classification.


Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is

whether to promote largely from whithin the organisation or to hirepeople from outside at all levels.








Your Answer Culture

Multiple Choice Multiple AnswerQuestion Name the process in the development of managerial personnel.

Correct Answer Performance planning , Performance appraisal , Coaching

Your Answer Performance planning , Performance appraisal , Coaching

Multiple Choice Multiple AnswerQuestion Name the basic appraisal qualities:

Correct Answer Action , Judgement , Alertness

Your Answer Action , Judgement , Alertness

Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -

Correct Answer The system to be used is prevention.

Your Answer The system to be used is prevention.

True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy

goods, but the TQM concept put it on the map.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills

requirement, conditions of work etc.Correct Answer Job analysis

Your Answer Job evaluation

True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect

the interest of all the parties envolved in the process of organisationCorrect Answer False

Your Answer True




True/FalseQuestion The final step in manpower planning is to ensure that the supply will

match the demand in future.Correct Answer False

Your Answer False

Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in

order of their value to the organisation.Correct Answer ranking

Your Answer ranking


management development programmes, is converted into a goodmanagement resources is supported by which common approach?

Correct Answer Manufacturing approach

Your Answer Agricultural approach

Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have

developed each year & exports are up by more than ________

Correct Answer 0.5

Your Answer 0.5



Your Answer Successful completion of an assigned task contributing to theorganisation goals. , The actual achievements compaired with theobjectives of the job. , The actual achievements of the individualcompaired with the target / expectations.

Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?

Correct Answer Becoming more of a political game than a genuine effort forimprovement. , Failures of implementations , Does not give evaluation ofindiveduals but focuses on unit & systems

Your Answer Becoming more of a political game than a genuine effort forimprovement. , Failures of implementations , Becoming more of a socialgame than a genuine effort for improvement

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on

________Correct Answer democratic principle


Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at

the global levelCorrect Answer to integrate the Indian economy with the world economy,

Your Answer to integrate the Indian economy with the world economy,



Your Answer True


constituting a QC-Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback

exercise -Correct Answer Participants orientation , Questionnaire distribution , Monitoring & follow

upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow

up


Need for HRD Audit It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs

It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs

Limitation of HRD Audit It does not give evaluation ofindividuals but focuses onunit and systems.

It gives evaluation ofindividuals but does not focuson unit and systems.

Definition of HRD Audit It is a comprehensiveevaluation of the currentHRD strategies structure,systems styles and skills inthe business plans of acompany

It is a comprehensiveevaluation of the current HRDstrategies structure, systemsstyles and skills in thebusiness plans of a company

Role of HRD Audit inbusiness improvement

It helps in changes in thestyles of the topmanagement

It helps in changes in thestyles of the top management

Multiple Choice Single AnswerQuestion The Finance Minister also expressed the government's intention to

eventually raise total resource allocation for education to how muchpercent of the GDP in a phased manner?

Correct Answer 0.05

Your Answer 0.06

Multiple Choice Multiple AnswerQuestion Name the Integrative framework that identifies three paths through which

HR practices can contribute to business performance:Correct Answer By building organisational capabilities , By improving employees

satisfaction , By shaping customers and shareholders satisfactionYour Answer By building organisational capabilities , By improving employees

satisfaction , By shaping customers and shareholders satisfaction

Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also known

as -Correct Answer Shadow planning

Your Answer Shadow planning

Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when a new

emploee joins an organisation and finds a big gap between what theideal organisation should be and what it is?

Correct Answer Exporatory stage

Your Answer Exporatory stage



Your Answer Rhetoric




Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who

was the main person behind such a revolution in policies?Correct Answer Narasinha Rao

Your Answer P. Chidarambaram

True/FalseQuestion Long range planning are beyond eight years


Your Answer False


Correct Answer HR

Your Answer HR


formulated Training Committees or Management Development

Committee, membership consists of -

Correct Answer Mostly of Line Managers , The Chief Executive or a very seniormanagers take up the role of Chairman , Training Managers is themember-Secretary in such committee.

Your Answer Mostly of Line Managers , The Chief Executive or a very seniormanagers take up the role of Chairman , Training Managers is themember-Secretary in such committee.




True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD strategies,

structures etc.Correct Answer True

Your Answer True


HRDCorrect Answer Religious

Your Answer Social

True/FalseQuestion Career planning is essentially the process of aligning the career needs of

the employee with the organisational career opportunitiesCorrect Answer True

Your Answer True


Select The BlankQuestion ________ assignment can also be recommended for career

development.Correct Answer Rotational



Question What are judgments of characteristics, traits of employees & impact ofthese characteristics & traits on their performance.

Correct Answer Appraisals

Your Answer Appraisals

True/FalseQuestion Workers and trade unions never praticipate in the management of

human resourcesCorrect Answer False

Your Answer True

Select The BlankQuestion Some organisations use ________ & committee management as

techniques of training & devlopment for flexitime systemsCorrect Answer Job rotation




Your Answer 7% to 9%

Multiple Choice Multiple AnswerQuestion Through the BPR Programme an experience a sense of ownership in a

company only if the organisation believes in :Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with

teams having a common objectives) , Daring (encouragingenterpreneuial adaptation capabilities)

Your Answer Caring ( honest & open communication & mutual support) , Sharing (withteams having a common objectives) , Daring (encouragingenterpreneuial adaptation capabilities)


Limitation of manpowerplanning.

Inaccuracy. Deaths, dismissals


Long range estimates ofvacancies.


Selecting adequate sourceof recruitment.

Long, short and mediumforecasts.

Name the three types offorecast

Economic, employee market,co's sales expansionforecasts.



Question 360 - Degree Appraisal is to get a broad assessment of an individualfrom different sources, following factors need to be watched at this stage-

Correct Answer Individual learning , Organisational learning , Improved Individualbehaviour

Your Answer Individual learning , Improved Individual behaviour , Improved Actionplanning

Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in

terms of the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of


association outside the line of authority



Your Answer True


Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification

Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals

which may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders

Your Answer Higher productivity , Satisfied customers , Satisfied stockholders



Your Answer An effective inspection & control system. , Conformance with desiredstandards. , Improvement in minimizing wastages.

Select The BlankQuestion ________ is known not to hold overly one-sided views.






True/FalseQuestion An urgency motivation can be explained by a situation where dynamic

profitable organisations foresee a crisis and initiate a radicaltransformation by breaking status barriers & restructuring organisationalrelationships.

Correct Answer True

Your Answer False


meetings particularly at the time of industrial dispute help both the parties-


Your Answer To thrash out the problem





Correct Answer Disrtub the smooth functioning & growth of organisations , affectindustrial peace , affect effective management of personnel

Your Answer Disrtub the smooth functioning & growth of organisations , Manipulatecompany policies , affect industrial peace

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces


Your Answer Employee enrichment , Job enrichment , Informal organisation


authority to overcome obstacles to achieving goals.Correct Answer Employee empowerment


Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly

suitable for 360 - degree appraisal.Correct Answer Culture

Your Answer Atmosphere

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on

the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good

performance appraisal systemYour Answer Selection of the right people , Good performance appraisal system ,

Training to managers

True/FalseQuestion Transfer of technology does not mean merely shifting technology from

one plance to anotherCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be

relatively low?Correct Answer Wage

Your Answer Incentive



Your Answer Identifying the human resources related areas to be benchmarked. , Toevolve into administrative experts who are able to create efficient HRprocess & business process , Prepare a report that documents theprocesses, functions, its extent & result areas


Question Name the three aspects of manpower planning:



True/FalseQuestion Counselling involves a one to one discussion between the participant

and administrator.Correct Answer True

Your Answer True

True/FalseQuestion Off-line quality control consists of all control activities that are conducted

externally to the production system.Correct Answer True

Your Answer True



Your Answer True

Multiple Choice Single AnswerQuestion What is an inherent problem with organisations running their own

educational institutes?Correct Answer Funding from U.G.C. and State Govt.

Your Answer Lack of expertise outside the industry

True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given

monopoly over business process.Correct Answer False

Your Answer True

Select The BlankQuestion HRD department is also included as an ________ of HRD.

Correct Answer Instruments

Your Answer Collaboration


Correct Answer Realistic employee development , Measurable employee development ,Well costed employee development

Your Answer Realistic employee development , Measurable employee development ,Well costed employee development

Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to Moon

Lighting activitiesCorrect Answer Decreasing purchasing power

Your Answer Change in work climates



Business plans Data from within theorganization

Data from within theorganization







implementation?Correct Answer Feedback management , Action planning , Reinforcement of new

behaviourYour Answer Feedback management , Action planning , Feedback analysis

Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally

managed Cos'Correct Answer HRD practices


Select The Blank

Question Business re-engineering often shift the power base, changing the'command - and - control' approach to ________.

Correct Answer 'Mobilised -and - enable'

Your Answer Proactive - and - innovative



Your Answer True


Correct Answer True

Your Answer True


Correct Answer Job Description , Job Analysis , Job Evaluation

Your Answer Job Description , Job Analysis , Job Learning

Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach

from ________ human resource management to a proactive andinnovative one.

Correct Answer reactive


Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make

a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of

quality goods at fair practices , to demands good supply of quality goodsat fairs prices

Your Answer by participating in collective barganing , to demands good supply ofquality goods at fair practices , to demands good supply of quality goodsat fairs prices

Multiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more

depending on the number of participantsCorrect Answer Workshop

Your Answer Workshop

Select The BlankQuestion The problem and challenges of continous improvement can be effectively

tackled by taking advantage of ________.Correct Answer Synergy of teams

Your Answer Quality circle


True/FalseQuestion A major beneficiary of liberalization and consequently competition not

been the consumer ….. But the inustryCorrect Answer False

Your Answer False

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total

population (world) lives in abolute povertyCorrect Answer False

Your Answer False



Your Answer HRD Strategy



Your Answer True

True/FalseQuestion Depending on the career path model of managers, some specialised

training inputs are given at pre-determined times to make him morehandling the new higher assignment

Correct Answer True

Your Answer True

Select The Blank

Question ________ should reinforce positive behaviour.



Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development

Managers took what form of approach for the development of humanresource?



Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or

chief, instead, importance is given to hiring the right people for the rights.This policy emulates which concept?





Your Answer True

Multiple Choice Multiple AnswerQuestion Name some of the strategic role of HR :

Correct Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.

Your Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.

True/FalseQuestion The process of 360 Degree appraisal is broken into two stages -

planning, implementation.Correct Answer False

Your Answer False



Your Answer Industrial relations about management


Essentials of a goodAppraisal Plan

Relating scales should beconstructed adequately andin accordance with theobjectives.

Provision of feedback tosubordinates to know wherethey stand.

Definition of PerformanceAppraisal

It is a systematic, orderlyand objective method ofevaluating the present andpotential utility of employeesto the organisation.

It is a systematic, orderly andobjective method ofevaluating the present andpotential utility of employeesto the organisation.

Objectives of PerformanceAppraisal


It is totally different from jobevaluation as well as meritrating.

Feature of PerformanceAppraisal



Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary

purpose of job evaluation?Correct Answer To set wages

Your Answer To set programmes

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate

________ of job evaluation should be selected.Correct Answer method

Your Answer method




Your Answer quick disposal of litigation




True/FalseQuestion Human resource management is responsible for getting the best people,


Your Answer True

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important &

crucial wing of an organisation?Correct Answer If mismanaged they affect industrial peace

Your Answer They have a strong bearing on the culture of the organisation



Your Answer Multilpe unions , Intra & inter union rivalry



Your Answer Objective






Your Answer Labour

Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and

control others and skills in problem solving primarily show :Correct Answer Managerial competence

Your Answer Managerial competence


To divert manufacturingactivities from urban to ruralareas

one of the roles of theconsumer councial

a much neglected sphere ofthe market

The mechanism of pricefixation


requisites for consumersim

These are not the days ofindvidualism &unorganisation

unionsim unionsim

Knowledge of the subjecthand work & a sincereapproach

requisites for consumersim one of the roles of theadvisory committee


Correct Answer True

Your Answer True



Your Answer Performance appraisal , Role analysis , Contextual analysis


well as HR exports.Correct Answer Strategic


Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate

in working committee meetings. Who would the unions at Plant level /Shop level essentially invite?












Your Answer Grievance procedure



Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness

Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding

business, licenses & permits operating in IndiaCorrect Answer Mid 80's

Your Answer Early 90's

Multiple Choice Multiple AnswerQuestion Participation of Mgmt in federations & unions at all levels helps to -

Correct Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations

Your Answer maintain Industrial harmony , Develop sound human relations ,incongenial industrial relations.

Multiple Choice Single AnswerQuestion Name the type of questions hindering communication

Correct Answer Testing

Your Answer Close-ended question



Your Answer True

Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the

________directs resources from applicants to a centralised employmentresponse centre.

Correct Answer EMS

Your Answer EMS


open up and frankly share his perceptions, feeling etc.Correct Answer Rapport building



job to anotherCorrect Answer True

Your Answer True


commonCorrect Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as

assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the

human side human side to mgmt side to side to mgt of human resources, people are not owened by the organisation

Select The BlankQuestion Where the firm pats the proposed changes into practice is called

________ stage.Correct Answer Implementation




Your Answer Manual reports , Personal Manual






Your Answer Overtime pay , Stock options , Gratuity

Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the

organisation ceases to existCorrect Answer Hiring

Your Answer Forecasting



Correct Answer Job Evaluation , Job Description , Job Analysis

Your Answer Job Evaluation , Job Description , Job Analysis

True/FalseQuestion The first HRD department in the Indian corporate sector

was started in 1975 in Larsen & Toubro (L & T).Correct Answer True

Your Answer True

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian

subsidies reveals that in order to cleen its fiscal dificultina few year, India needs to out down about 50% ofsubsidies in ________ goods since it yields only 10%returns



Select The BlankQuestion The factors coming under Discipline & Attendance are

Time keeping and ________.Correct Answer Obedience


Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of

premier) of Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor-

superior of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR

manager

True/FalseQuestion It can be enagued that globalization has reduced poverty

in India and China, home to move that half a billion of theworld's poor income group

Correct Answer True

Your Answer True

Select The BlankQuestion ________ means providing the employee with necessary

tools & authority to overcome obstacles to achievinggoals.

Correct Answer Employee empowerment



Correct Answer To not only measure training supervisors by comparingtheir performance with that of several thousandsupervisors in other Cos.

Your Answer To objectively measure training needs

Multiple Choice Single AnswerQuestion Who is the person who should always remain away from

Doppelganger effect.Correct Answer Chief Executive

Your Answer Chief Executive

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in

number of moon - lights in the coming future?Correct Answer Change in values & expectations.

Your Answer A change in standard of living

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?

Correct Answer Change of Leadership , To make HR function business-driven , For growth & diversification

Your Answer Change of Leadership , To make HR function business-driven , For growth & diversification

Select The BlankQuestion ________ are those who provide competitive advantage

to corporations.

Correct Answer People

Your Answer Managers

Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for

successful implementation?Correct Answer Feedback management , Action planning ,

Reinforcement of new behaviourYour Answer Feedback management , Action planning , Feedback

analysis

True/FalseQuestion The functioning of federations and unions has its impact

on human resources management of varios industries &organisation

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his

changing organisation.Correct Answer HR

Your Answer HR

Multiple Choice Single AnswerQuestion What is the long form of CII?

Correct Answer Confederation of Indian Industry

Your Answer Confederation of Indian Industry

Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of

decisions in the Management quadrant :Correct Answer Sound Industrial relations

Your Answer Sound Industrial relations

True/FalseQuestion It is not necessary that the subordinate should feel free

to participate without fear in the process of review &feedback.


Your Answer False




Select The BlankQuestion Under Voluntary retirement scheme income tax benefits

for employees who have accepted the scheme arehowever , valid only for payouts of upto ________



Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a

new era which compelled Indian business to value upfrom shumber & reassess its assumption. Thecharacterstics were that of

Correct Answer a complete or perish situation

Your Answer an open economy




Select The BlankQuestion For closure , if there is no response ( from government )

within ________ permission is deemed to have beengranted

Correct Answer 60

Your Answer 90

Select The BlankQuestion ________ system stresses on discipline and there is

simplicity in the form.


Your Answer Rating scale

True/FalseQuestion The individual with a deep speed insight will not go

quickly to the least of a problem.Correct Answer False

Your Answer True

True/FalseQuestion An employee who is categorised as Dead wood is one

who has absolutely no potential for growth & should beincluded in a rationalization programme.


Your Answer False

Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented

with foreign assignment in the career path model. Whatare the benefits of this form of assignment?

Correct Answer The individual is tested in an alien environment , He istrained to see the business in a globle context , Lack ofopportunity in our country dosen't come in the way ofcareer progression

Your Answer The individual is tested in an alien environment , He istrained to see the business in a globle context , Lack ofopportunity in our country dosen't come in the way ofcareer progression

Select The BlankQuestion HRD ________ is in methodology of evaluating various

elements of HRD .Correct Answer Audit

Your Answer Audit

Multiple Choice Single AnswerQuestion The first HRD department in the Indian corporate sector

was started in which year?Correct Answer 1975

Your Answer 1975

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of

people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not

owened by the organisation , it may not be recognised bytax laws

Your Answer There is no assurance of future benefits , it does notrecognise the human side human side to mgmt side toside to mgt of human resources , people are not owenedby the organisation

Select The BlankQuestion Employer has to pay ________ of the basic wages to the

employees during the lay off periodCorrect Answer 0.5

Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning

business strategy with HR practice:Correct Answer Business Strategy , Human Resource Practices ,

Organisational CapabilitiesYour Answer Business Strategy , Organisational Strategy , Human

Resource Practices

True/FalseQuestion Employees feel frustrated due to low specialisation in the

workCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note

the key pointsCorrect Answer Paper

Your Answer Paper

Select The BlankQuestion The link between sense of reality and ________ is

important for proper understanding of the definition ofsense of reality

Correct Answer imagination

Your Answer vision

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback

exercise, name the PHASE 4-Correct Answer Data feeding Reports & Analysis


Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic

Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier

implemented in an entire industry can be brought in,giving an organisation an edge over its rivals. , Provensystems can be implemented with minimal modification

Your Answer It is readily transferable , New practices, earlierimplemented in an entire industry can be brought in,giving an organisation an edge over its rivals. , Provensystems can be implemented with minimal modification

Multiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the

confidence of its member?Correct Answer Win something in grievance procedure

Your Answer Challenge management


Knowledge of thesubject hand work & asincere approach

requisites forconsumersim

one of the roles of theadvisory committee

To divert manufacturingactivities from urban torural areas


a much neglectedsphere of the market


a much neglectedsphere of the market


These are not the daysof indvidualism &unorganisation

unionsim unionsim

True/False

Question Objective of performance appraisal system is to identifythe developmental needs of each employee.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic

refructing or what were its put falls?Correct Answer unmet social objectives , status of small-scale industries

, advantage MNC's had over their Indian compethtionsYour Answer unmet social objectives , reliance on agriculture , status

of small-scale industries

True/FalseQuestion The process of 360 Degree appraisal is broken into two

stages - planning, implementation.Correct Answer False

Your Answer False

True/FalseQuestion Organisations should pay for the value of the job but not

for the value of the person.Correct Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous

impact on business in areas like:Correct Answer strategic Planning , role clarity , Streamlining practices


Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many

organisations have formulated Training Committees orManagement Development Committee, membershipconsists of -

Correct Answer Mostly of Line Managers , The Chief Executive or a verysenior managers take up the role of Chairman , TrainingManagers is the member-Secretary in such committee.

Your Answer Supervisory staff for their effective participation inmanagement. , Mostly of Line Managers , The ChiefExecutive or a very senior managers take up the role of

Chairman

Multiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those

are-Correct Answer Immediate , Intermediate , Long range


Multiple Choice Multiple AnswerQuestion Name the various HRD outcomes variables :Correct Answer Better developed roles , Better utilisation of human

resources , Better organisational healthYour Answer Better organisational health , Better developed roles , Better

utilisation of human resources

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with

the human resources planCorrect Answer RecruitmentYour Answer Training

Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality

system. , It constitutes a permanent record of the progress in achieving thegoals of quality. , It facilitates and encourages supplier qualitycertificationsystems.Your Answer It provides a benchmarkas to the performance of the quality

system. , It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achieving thegoals of quality. , It facilitates and encourages supplier qualitycertificationsystems.

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle

in the HRDCorrect Answer ReligiousYour Answer Social

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working

Committee flows to -Correct Answer President / Secretary of Branch UnionYour Answer President / Secretary of Branch Union

Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations

which are really delicate and difficult to maintain, because of heterogenity inthe nature of human beings. It is necessary to follow certain principles like:Correct Answer Appraise on the basis of representative information ,

Appraise on the basis of sufficient information , Appraise on the basis ofrelevant informationYour Answer Appraise on the basis of sufficient information , Appraise on

the basis of relevant information

Multiple Choice Multiple AnswerQuestion Training programmes conducted by dividing the total group of

participants into teams who are assigned to complete the task within a timelimit are called -Correct Answer SSL Technology , Grid SeminarsYour Answer Game Seminars

Select The BlankQuestion For closure , every worker is to be compensated with ________

average pay for every year of service completed

Correct Answer 15 daysYour Answer 30 days

Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:Correct Answer Construction of the yardsticks , Wage survey , Designing wage

structure.Your Answer Wage survey


authority to overcome obstacles to achieving goals.Correct Answer Employee empowermentYour Answer Job enhancement




Business plans Data from within the organization Beyond 8 years


Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is

the role played by management in fostering a close understanding between eachother?Correct Answer It's own approach to problem solving techniqueYour Answer To act as a liaison between the problem & union


________directs resources from applicants to a centralised employment responsecentre.Correct Answer EMSYour Answer GRPS

Multiple Choice Single AnswerQuestion When was the act of absorbing & incorporating the best contemporary

practices relevant to the companies needs & by whom?Correct Answer Xerox (mid 70's)Your Answer Xerox (mid 70's)


open up and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building

True/FalseQuestion In the Grid Seminars, stress is laid on teaching.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion After the assets and liabilities of each individual is identified,

what should be done; some thumb-rules areCorrect Answer Make out a time bound plan to workon your liabilities ,

Choose first the liability which is hindering your growth the most , Build yourcareer on your assetsYour Answer Make out a time bound plan to workon your liabilities , Build

your career on your assets , Make an attempt to transform your liabilities intoyour assets

Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the

right moment of timeCorrect Answer ActionYour Answer Debate

Multiple Choice Single AnswerQuestion The TQM philosophy was evolved or theorised by -Correct Answer DemmingYour Answer Juran

Multiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee &

also shown in the pay structure.Correct Answer PerformanceYour Answer Performance

True/FalseQuestion Giving a business group exposure when the boss goes on long leave,

or long training etc is a good mechanism of career planningCorrect Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Name the various HRD values like :Correct Answer Openness , Trust , AutonomyYour Answer Openness , Aims , Trust , Autonomy

Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:Correct Answer Who should plan? , Planning for whom , Timing for plamYour Answer Why should we plan? , Who should plan? , Planning for whom

True/FalseQuestion Long range planning are beyond eight yearsCorrect Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-function HRD

Multiple Choice Single AnswerQuestion What is the essentially the most important principle of any Human

Resource Development Activity?

Correct Answer Self development.Your Answer Self development.

Select The BlankQuestion For closure , if there is no response ( from government ) within

________ permission is deemed to have been grantedCorrect Answer 60Your Answer 45

True/FalseQuestion Under point method, common factors to all the jobs are identified.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three

areas which are likely to inpute the effective implementation of the economicpolicy, they areCorrect Answer Inadequate institutional reform , the speed and sequence of

reform measures , Inadequacies in the communication & political management ofthere measuresYour Answer Inadequate institutional reform , the speed and sequence of

reform measures , lack of directional support

True/FalseQuestion In the orientation phase, all participants are to submit a list of

appraisers by whom they would like to be assessed.Correct Answer TrueYour Answer False

Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal SystemYour Answer Training Committee

Select The BlankQuestion The link between sense of reality and ________ is important for

proper understanding of the definition of sense of realityCorrect Answer imaginationYour Answer vision

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Personnel Department

Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communicationYour Answer Role clarity , Work planning

True/FalseQuestion Under the balanced score card approach the expectation of three

shareholdersCorrect Answer TrueYour Answer False

True/FalseQuestion Objective of performance appraisal system is to identify the

developmental needs of each employee.Correct Answer TrueYour Answer False

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the

feedback exercise -Correct Answer Participants orientation , Questionnaire distribution ,

Monitoring & follow upYour Answer Participants orientation , Questionnaire distribution ,

Monitoring & follow up


Job analysis It is one of the job evaluation process which finds out relevantfacts. It is considered to be complex to cos. as it is not understood by all.

Non-quantitative job evaluation category. Simple ranking and grading are palcedunder such category. Point system and factor comparison methods are placed undersuch category.

Quantitative job evaluation Point system and factor comparison methods areplaced under such category. It is one of the job evaluation process which findsout relevant facts.

The beneficiaries to business firms by job evaluation It enables Cos. to getdata in local wage surveys to establish job classification. It enables Cos. toget data in local wage surveys to establish job classification.


population (world) lives in abolute povertyCorrect Answer FalseYour Answer True


Chidambaram showed a spirit of optimism & growth. What were its componentsCorrect Answer significantly reduced taxes , nationalized excise rates ,

encouragement for investment in infrastructureYour Answer significantly reduced taxes , nationalized excise rates ,

encouragement for investment in infrastructure

Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa

strategic business partner is still at a level of ________ rather than reality.Correct Answer RhetoricYour Answer infancy

Select The BlankQuestion ________ are issued to the employees to be a shareholders in the

company.Correct Answer ESOP

Your Answer ESOP

True/FalseQuestion Majority of the disputes in industries are related to the problem

of wages, salaries & benefitsCorrect Answer TrueYour Answer True


________ stage.Correct Answer ImplementationYour Answer Implementation

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment

of employees are treated as ________Correct Answer Current costsYour Answer Over head costs

Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and

gets things done through others.Correct Answer Leadership skillsYour Answer Leadership skills


transactional activities and let IT take care of their activities.Correct Answer TrueYour Answer True


True/FalseQuestion The data obtained through job analysis are recorded

on what is known as job analysis sheet.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems

& subsystems?Correct Answer HRD

Your Answer HRD

Select The BlankQuestion A fee market economy demands a transparent set of

laws and________somthething that the archaic Indianjudical system is ill-equipped tocope with


Your Answer a set of social security legislation


Correct Answer Prompt approval , Regular communication ,Unconditional support

Your Answer Prompt approval , Regular communication ,Unconditional support

Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in

determining employee value with following factors :Correct Answer Technology , Leadership , Motivation

Your Answer Technology , Leadership , Motivation

True/FalseQuestion The job falling under the same grade get different

wage scale.Correct Answer False

Your Answer True

Select The Blank

Question Under Voluntary retirement scheme income taxbenefits for employees who have accepted thescheme are however , valid only for payouts of upto________



Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to

address are as follows:-Correct Answer How well are HR practices linked to business goals ,

Are good HR practices & HRD systems & processedbeing designed , Are the systems internally soundconsistent & relevant

Your Answer How well are HR practices linked to business goals ,Are good HR practices & HRD systems & processedbeing designed , Are the systems internally soundconsistent & relevant

True/FalseQuestion If the assessee is transferred after Feb. the immediate

superior will complete the appraisal as at 31st Aug.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in

handling the type of work in various departments ofthe organisation in a systematic way be the employeeduring his tenure of employment in an organisation?

Correct Answer Flexi work


True/FalseQuestion Through consumers participation in management,

consumer will lose their rights through servedtechnique


Your Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided

by a manager to his subordinates, it attempts to helpthe employee in.-

Correct Answer Supportive atmosphere , Empethetic atmosphere ,

Setting goals

Your Answer Supportive atmosphere , Empethetic atmosphere ,Setting goals

True/FalseQuestion Monitoring and Follow-up follows the distribution of

questionnaires to all assessors.Correct Answer True

Your Answer True

Select The BlankQuestion In a re-engineering programme, when a process

changes so does the ________ of the concernedemployee.

Correct Answer job profile


Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note

the key pointsCorrect Answer Paper

Your Answer Paper

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate

peopleCorrect Answer Human Resourse Development


Select The BlankQuestion The whole process of conducting a 360 - Degree

Feedback process in any Organisation could lastabout ________.

Correct Answer One & half to about 3 months


Select The BlankQuestion ________ is the example of the balanced score card

applications in some companies.Correct Answer AT & T

Your Answer AT & T

Select The Blank

Question A strong ________ can have a lasting effect andprovide sustenance to an organisation.

Correct Answer Culture

Your Answer Vision

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career

development cycle, what are very importantoccasions for a young employee?

Correct Answer The first promotion , Successfully completedasignment , The first performance appraisal

Your Answer The first promotion , Successfully completedasignment , The first performance appraisal

Select The BlankQuestion ________ is known not to hold overly one-sided

views.Correct Answer Judgement


Select The BlankQuestion ________ phase involves generating confidence in

the employee to open up and frankly share hisperceptions, feeling etc.

Correct Answer Rapport building



Group goals Vs.Organisational goals

Course organisationalPolitics

Course organisationalPolitics

Better decisions aboutpeople based onimproved informationsystem


Standard cost method value of humanresources foraccounting purposes

value of humanresources foraccounting purposes

It is "endomic to everyorganisation regadlessof size, funtion orcharacter of wonership

Organisationalpolitidering

HRA model


Question The Main contribution of HRD audit is to focus on


Your Answer Value-function HRD

Select The BlankQuestion The ________ provide resources to approved

employment schemes in the organised & marginisedsectors

Correct Answer Employment Generation Fund


Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived

as,Correct Answer Bureacratic

Your Answer Lazziz-faire

Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management

participation in employees organisations be overcome?

Correct Answer by gaining the confidence of union leaders from theinitail stages , managements should educate themembers about the concept & value in strengheningunion functioning , minimising misunderstandings

Your Answer by gaining the confidence of union leaders from theinitail stages , managements should educate themembers about the concept & value in strengheningunion functioning , minimising misunderstandings

Select The BlankQuestion Federation & union at all levels are managed on the

lines of management of ________Correct Answer A political body

Your Answer A social organisation

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think

themselves as -Correct Answer Strategic partners

Your Answer Strategic partners


Question What are the general characteristics of a Technical -functional competence?

Correct Answer Primary interest in functional work , They would like toremain expert rather than become general managers ,They consider managerial and administrativeresponsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like toremain expert rather than become general managers ,They consider managerial and administrativeresponsibilities as avoidable irritants

Multiple Choice Single AnswerQuestion Which practices are service related and human

resources related?Correct Answer Organisational


True/FalseQuestion Organizations gear most of their management

succession activities to the immediate past.Correct Answer False

Your Answer False




Select The BlankQuestion In the interview method of training-need identification

interviews must clearly distinguish betweenimmediate training needs to improve presentperformance & ________.


Your Answer Development needs for growth

True/FalseQuestion HRD should be series of adhoc decisions and

practices.Correct Answer False

Your Answer False

True/False

Question Increased acceptance of feedback appraisal systemis that as large no. of managers work with wide rangeof other people, it becomes difficult for a singlemanager to accurately assess their contribution.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of

the following approach should be adopted to bridgethe gap? Alternatives for the training should include a-



Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification,

what do the Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To

prove weakness & strengths of individuals ,Opportunities available to overcome suchweaknesses.

Your Answer Inputs expected from the Training Department , Toprove weakness & strengths of individuals ,Opportunities available to overcome suchweaknesses.

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are

the managers perceived as,Correct Answer Decision-maker



Continued selfdevelopment

A leadership quality A leadership quality

"Working on yourliabilities"

Life long mission Life long mission

Assignment to someimportant task force orcommittee

Offsetting Plateauingeffect

Officiating Assignment

Need-opportunityAlignment

Crucial role played byHRD

Success formula

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with

how well HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio

of HR enpenses , The ratio of HR professionals toemployee population.

Your Answer Cycle time, quality & cost of HR practices , The ratioof HR enpenses , The ratio of HR professionals toemployee population.

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating

forcesCorrect Answer Job enrichment , Informal organisation , Participative


management

True/FalseQuestion The reviewer has the prime role of recording major

appraisal details.Correct Answer False

Your Answer False

True/FalseQuestion Trade union is a group of two people who come to

strengthen their bargaining position.Correct Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils

(as formed by the Government) would compriserepresentative of

Correct Answer various ministeries , manufactures of commerce , costaccount & Consumer

Your Answer employess organisations , manufactures of commerce, cost account & Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the

trade unions meetings particularly at the time ofindustrial dispute help both the parties -


Your Answer To exchange their contradictory views

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if

extensively part taken, affect Human ResourceManager in the future adversely?

Correct Answer Disharmony in individual & organisational goalbalance.

Your Answer Disharmony in individual & organisational goalbalance.

2nd Sem – HR Management 1


True/FalseQuestion Organisations should pay for the value of the job but not for the

value of the person.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem;

what is the role played by management in fostering a closeunderstanding between each other?


Your Answer To act as a liaison between the problem & union




True/FalseQuestion Counselling involves a one to one discussion between the

participant and administrator.Correct Answer True

Your Answer True

Select The BlankQuestion ________ is indicated by work effort and it should be

continuous.Correct Answer Commitment

Your Answer Commitment

True/FalseQuestion Establishment of trade unions by workers in small industries is

not commonCorrect Answer False

Your Answer False

Select The BlankQuestion The job evaluation programme once installed must be continued

on a ________ basis.Correct Answer permanent


Your Answer permanent



Your Answer to satisfy workers psychological needs , to battle the mounthingproblems of worker , to establish industrial peace

Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate

only through good practices.Correct Answer Abraham

Your Answer Abraham

Select The BlankQuestion The ________ provides funds to meet the compensation &

training expenditure of retrenched workers.Correct Answer National Renewal Grant Fund


True/FalseQuestion If the assessee is transferred after Feb. the immediate superior

will complete the appraisal as at 31st Aug.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:


Your Answer Reduce work hours , Redesign the jobs , Reassign the jobs


representatives of employees & employers have to participate inthe meeting of collective bargaing

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or

industrial unit simultaneously with that of the original job?Correct Answer Moon-lighting


Your Answer Moon-lighting




Multiple Choice Single AnswerQuestion According to Lahiry what is the simple act of comparison &

learning for organisational improvement?Correct Answer Benchmarking

Your Answer Benchmarking



Your Answer True

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal

System, they are -Correct Answer Discrimination , First impression , Central tendency

Your Answer First impression , Central tendency , Discrimination

True/FalseQuestion When individual job description and grade description do not

match well, the evaluators classify the job using their subjectivejudgement.

Correct Answer True

Your Answer True




Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on

three areas which are likely to inpute the effectiveimplementation of the economic policy, they are

Correct Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication &


political management of there measures

Your Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication &political management of there measures

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line

with the human resources planCorrect Answer Recruitment


True/FalseQuestion An employee who is categorised as Dead wood is one who has

absolutely no potential for growth & should be included in arationalization programme.


Your Answer True


Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance

Select The BlankQuestion ________ is route to be followed in order to realise vision and

overall purpose.Correct Answer Strategy


Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to

Moon Lighting activitiesCorrect Answer Decreasing purchasing power

Your Answer Change in expectations

Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows

have developed each year & exports are up by more than________

Correct Answer 0.5

Your Answer 0.5


Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able

to make a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good

supply of quality goods at fair practices , to demands goodsupply of quality goods at fairs prices

Your Answer by participating in collective barganing , to holds rallies bandhs& morchas against in fairs consumer practicess , to demandsgood supply of quality goods at fairs prices

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor

is then defined in the order of importance preferable along ascale, factors generally considered are:


Your Answer Skill , Efforts

True/FalseQuestion Trade union is a group of two people who come to strengthen

their bargaining position.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken

into three stages or levels -Correct Answer Planning , Implementation , Result

Your Answer Planning , Implementation , Result

Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are

identified.Correct Answer Point

Your Answer Point

Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time

consuming.Correct Answer Ranking

Your Answer Grading

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to

participate in working committee meetings. Who would theunions at Plant level / Shop level essentially invite?



Your Answer Representatives from line & personnel department.

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems &

subsystems?Correct Answer HRD

Your Answer HR

Select The BlankQuestion ________ means every employee is an active participant in goal

attainment.Correct Answer Employee involerment



Chidambaram showed a spirit of optimism & growth. What wereits components

Correct Answer significantly reduced taxes , nationalized excise rates ,encouragement for investment in infrastructure

Your Answer significantly reduced taxes , nationalized excise rates ,encouragement for investment in infrastructure

Multiple Choice Multiple AnswerQuestion Mention the objective of the potential appraisal.

Correct Answer To assess an individual in terms of the highest level of work. ,To assist the organisation in discharging its responsibility ofselecting managers.

Your Answer To assess an individual in terms of the highest level of work. ,To assist the organisation in discharging its responsibility ofselecting managers.

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is

hurdle in the HRDCorrect Answer Religious


Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed

by the Japenese have been adopted the world over. Namesome of Matsushita's Systems of benchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important


& crucial wing of an organisation?

Correct Answer If mismanaged they affect industrial peace

Your Answer If mismanaged they affect industrial peace

Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties,

responsibilities and conditions of job.Correct Answer Job discription




Inaccuracy. Inaccuracy.

Manpower planningmethod.



Step involved inmanpower planning

Selecting adequatesource of recruitment.

Selecting adequate sourceof recruitment.


Economic, employeemarket, co's salesexpansion forecasts.


Select The BlankQuestion Employer has to pay ________ of the basic wages to the

employees during the lay off periodCorrect Answer 0.5

Your Answer 0.5

Select The BlankQuestion Section ________ of the Industrial Disputes Act 1947 , states

that an employer should only retrench employees who havebeen most recently hired.

Correct Answer 25-G

Your Answer 25-G


Correct Answer Realistic employee development , Measurable employeedevelopment , Well costed employee development

Your Answer Realistic employee development , Measurable employeedevelopment , Well costed employee development

2nd Copy



Multiple Choice Multiple AnswerQuestion What were the key components of the New Economic Policy?

Correct Answer Market friendly state , Liberalisation , Privatization

Your Answer Liberalisation , Privatization , Market friendly state

Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can

achieve good results despite the difficulties inherent in thepotential appraisal:

Correct Answer Creative imagination , Sense of reality , Effective leadership

Your Answer Creative imagination , Sense of reality , Effective leadership

Select The BlankQuestion ________ manpower plan need the involvement of top

management as well as HR exports.Correct Answer Strategic

Your Answer Long-term

Select The BlankQuestion Large recruitment ________ problematic and vice-versa.

Correct Answer Less

Your Answer More

Select The BlankQuestion The process of analysing jobs from which job descriptions are

developed are called ________.Correct Answer Job Analysis

Your Answer Job Analysis

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the

HRD assets and liabilities of the companyCorrect Answer Secondary


Multiple Choice Single AnswerQuestion What is it that good HR practices can build?

Correct Answer Competencies

Your Answer Competencies


Select The BlankQuestion The major issue to be resolved while framing ________

philosophy is whether to promote largely from whithin theorganisation or to hire people from outside at all levels.






True/FalseQuestion Successful HR departments will focus on motivational

performance .Correct Answer False

Your Answer True

True/FalseQuestion Under the balanced score card approach the expectation of

three shareholdersCorrect Answer True

Your Answer True

Select The BlankQuestion Generally, training need identification forms a part of ________.

Correct Answer Management Appraisal System

Your Answer Management Development Committee.

Multiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion

like -Correct Answer Increments , Salaries , Rewards

Your Answer Increments , Salaries , Rewards

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback

exercise, name the PHASE 4-Correct Answer Data feeding Reports & Analysis



Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when

a new emploee joins an organisation and finds a big gapbetween what the ideal organisation should be and what it is?



Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic

exercises through question are taken, theses are:Correct Answer How would you critically evaluate the job rotation in your

company? , What are the three good things in your performanceappraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?

Your Answer How would you critically evaluate the job rotation in yourcompany? , What are the three good things in your performanceappraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?

Multiple Choice Single AnswerQuestion Name the recruitment process which is said to be a costly affair



True/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million

children were out of promary school in 1995Correct Answer True

Your Answer True

True/FalseQuestion Eight members is considered to be the norm as to the no. of

members constituting a QC-Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the

following approach should be adopted to bridge the gap?Alternatives for the training should include a -


Your Answer "Swim or Sink approach"

Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many

employees. This is inescapable in view of pyramid organisationstructure. This phenomenon is called :


Correct Answer Plateauing

Your Answer Plateauing

Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to

impart training retain workes through skill upgradation &prevention of redundancy due to the technology gap?

Correct Answer National Renewal Fund

Your Answer National Renewal Fund

True/FalseQuestion Proper implementation and support of all management levels

are not very crucial for the success of HRD auditCorrect Answer False

Your Answer False

Select The BlankQuestion In ________ company, there is no sophisticated or detailed

manpower planning done covering the current and future needsof the entire organisation.

Correct Answer LARSEN & TUBRO LTD.


Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to

participate in working committee meetings. Who would theunions at the department / divisional level invite to attend suchmeetings?

Correct Answer Divisional / departmental manager & personnel manager.

Your Answer Representatives from line & personnel departments.




Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a

manager to his subordinates, it attempts to help the employeein.-

Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals



True/FalseQuestion The data obtained through job analysis are recorded on what is

known as job analysis sheet.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor

comparison system to list the job.Correct Answer Quantitative


Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps

mentioned:Correct Answer Construction of the yardsticks , Wage survey , Designing wage

structure.Your Answer Construction of the yardsticks , Wage survey , Designing wage

structure.


Job knowledge defined inAppraisal form

Ability to consider theextent and depth ofdemonstrated technicaland professionalcompetence.

Ability to consider theextent and depth ofdemonstrated technicaland professionalcompetence.

Decision - making definedin the appraisal form

Ability to analyse relevantfacts, evaluate variousalternatives.

Ability to analyse relevantfacts, evaluate variousalternatives.

Communicating defined inthe appraisal form

Ability to consider clarityand precision of verbaland written expression ofideas and feelings.

Ability to marshal andanalyse relevant dataanticipate eventualities.


Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be

based on the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people ,

Good performance appraisal systemYour Answer Selection of the right people , Good performance appraisal

system , Training to managers


True/FalseQuestion It is very easy to write grade description, as the number of jobs

increases.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of

Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior

of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager

True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD

strategies, structures etc.Correct Answer True

Your Answer True


Arthur He studied the impact oftwo different managementapproaches on theproductivity of steel mills.

He studied the impact oftwo different managementapproaches on theproductivity of steel mills.

Macduffie He studied 70 automobileplants representing 24companies from 17different countries.

He studied 70 automobileplants representing 24companies from 17different countries.

Huselied He used 2 scales- one tomeasure employee skillsand the second tomeasure employeemotivation.

He used 2 scales- one tomeasure employee skillsand the second tomeasure employeemotivation.

Welbourne and Andrews He studied the survivalrate of 136 non-financialcompanies.

He studied the survivalrate of 136 non-financialcompanies.

Multiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:

Correct Answer Planning , Implementing , Evaluating

Your Answer Planning , Evaluating , Screening

True/FalseQuestion Human resource management is responsible for getting the best

people, training and providing mechanism.


Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Name the two chairman of Hindustan Lever who both followed

the patteren of nurturing and handling over to competentsuccessors from within.

Correct Answer Vasant , T. Thomas

Your Answer Vasant , T. Thomas

Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in

the United States in the early -Correct Answer 1920's

Your Answer 1920's

True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for

shoddy goods, but the TQM concept put it on the map.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-

president of the Company.Correct Answer Excellent , Poor



Correct Answer Job enrichment , Informal organisation , Participativemanagement

Your Answer Job enrichment , Informal organisation , Participativemanagement

Multiple Choice Single AnswerQuestion The key to the whole SSL programme lies in the identification of

-Correct Answer Supervisor's weaknesses

Your Answer Supervisor's performance

Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the

workplace?



Your Answer Canteens , Living colony , Training rooms

Select The BlankQuestion For closure government permission is required at least

________ days before the intended closureCorrect Answer 90

Your Answer 90


True/FalseQuestion The data obtained through job analysis are recorded on what is known as

job analysis sheet.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?Correct Answer HRDYour Answer HRD


and________somthething that the archaic Indian judical system is ill-equipped tocopewith

Correct Answer quick disposal of litigationYour Answer a set of social security legislation

Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional supportYour Answer Prompt approval , Regular communication , Unconditional support

Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee

value with following factors :Correct Answer Technology , Leadership , MotivationYour Answer Technology , Leadership , Motivation

True/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer True

Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees

who have accepted the scheme are however , valid only for payouts of upto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakh

Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as follows:-

Correct Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are the systems internally soundconsistent & relevant

Your Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are the systems internally soundconsistent & relevant


complete the appraisal as at 31st Aug.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of

work in various departments of the organisation in a systematic way be the employeeduring his tenure of employment in an organisation?

Correct Answer Flexi workYour Answer Flexitime

True/FalseQuestion Through consumers participation in management, consumer will lose their

rights through served techniqueCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his

subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goals


assessors.Correct Answer TrueYour Answer True


________ of the concerned employee.Correct Answer job profileYour Answer job profile


Correct Answer PaperYour Answer Paper


Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any

Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 months

Select The BlankQuestion ________ is the example of the balanced score card applications in some

companies.Correct Answer AT & TYour Answer AT & T

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an

organisation.Correct Answer CultureYour Answer Vision

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are

very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first


performance appraisal

Select The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer Judgement


up and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building

Match The Following


Group goals Vs. Organisational goals Course organisational PoliticsCourseorganisational Politics

Better decisions about people based on improved information system HRA benefitsHRA benefits

Standard cost method value of human resources for accounting purposes value ofhuman resources for accounting purposes

It is "endomic to every organisation regadless of size, funtion or character of wonershipOrganisational politidering HRA model

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-function HRD

Select The BlankQuestion The ________ provide resources to approved employment schemes in the

organised & marginised sectorsCorrect Answer Employment Generation FundYour Answer National Renewal Grant Fund

Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,Correct Answer BureacraticYour Answer Lazziz-faire

Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management participation in

employees organisations be overcome ?Correct Answer by gaining the confidence of union leaders from the initail stages ,

managements should educate the members about the concept & value in strengheningunion functioning , minimising misunderstandings

Your Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & value in strengheningunion functioning , minimising misunderstandings

Select The BlankQuestion Federation & union at all levels are managed on the lines of management

of ________Correct Answer A political bodyYour Answer A social organisation

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -Correct Answer Strategic partnersYour Answer Strategic partners

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional

competence?Correct Answer Primary interest in functional work , They would like to remain

expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like to remainexpert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?Correct Answer OrganisationalYour Answer Organisational

True/FalseQuestion Organizations gear most of their management succession activities to the

immediate past.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-Correct Answer Rapport building , Exploration , Action PlanningYour Answer Rapport building , Exploration , Action Planning


clearly distinguish between immediate training needs to improve present performance &________.

Correct Answer Development needs for growthYour Answer Development needs for growth

True/FalseQuestion HRD should be series of adhoc decisions and practices.Correct Answer FalseYour Answer False

True/False

Question Increased acceptance of feedback appraisal system is that as large no. ofmanagers work with wide range of other people, it becomes difficult for a single managerto accurately assess their contribution.

Correct Answer TrueYour Answer True


approach should be adopted to bridge the gap? Alternatives for the training shouldinclude a -

Correct Answer "Swim or Sink approach"Your Answer Job rotation

Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the

Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To prove

weakness & strengths of individuals , Opportunities available to overcome suchweaknesses.

Your Answer Inputs expected from the Training Department , To proveweakness & strengths of individuals , Opportunities available to overcome suchweaknesses.


perceived as,Correct Answer Decision-makerYour Answer Decision-maker




Assignment to some important task force or committee Offsetting Plateauing effectOfficiating Assignment



practices are designed and delivered:

Correct Answer Cycle time, quality & cost of HR practices , The ratio of HRenpenses , The ratio of HR professionals to employee population.

Your Answer Cycle time, quality & cost of HR practices , The ratio of HRenpenses , The ratio of HR professionals to employee population.

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementYour Answer Job enrichment , Informal organisation , Participative management

True/FalseQuestion The reviewer has the prime role of recording major appraisal details.Correct Answer FalseYour Answer False


bargaining position.Correct Answer FalseYour Answer True


Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account &

ConsumerYour Answer employess organisations , manufactures of commerce , cost

account & Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions meetings

particularly at the time of industrial dispute help both the parties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory views


affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.


Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found to be in the

Work Horse categoryCorrect Answer 0.79Your Answer 0.79

Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish House JournalYour Answer Co-ordinate Training Programme , Keep cost within budget , Publish House Journal

Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally managed Cos'Correct Answer HRD practicesYour Answer HRD practices

Multiple Choice Multiple AnswerQuestion What are aims & objectives of HRA?Correct Answer Increase manarginal awarness of human resourcess , Developing new meaure of

effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .Your Answer Increase manarginal awarness of human resourcess , Developing new meaure of

effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .



Need for HRD Audit It attempts to find out the future HRD needs of the company after assessing thecurrent HRD activities & inputs It attempts to find out the future HRD needs of the company afterassessing the current HRD activities & inputs

Limitation of HRD Audit It does not give evaluation of individuals but focuses on unit and systems. Itdoes not give evaluation of individuals but focuses on unit and systems.

Definition of HRD Audit It is a comprehensive evaluation of the current HRD strategies structure,systems styles and skills in the business plans of a company It is a comprehensive evaluation of thecurrent HRD strategies structure, systems styles and skills in the business plans of a company

Role of HRD Audit in business improvement It helps in changes in the styles of the top management Ithelps in changes in the styles of the top management

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world)

lives in abolute povertyCorrect Answer FalseYour Answer False

True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueYour Answer True

True/False

Question Depending on the career path model of managers, some specialised training inputs aregiven at pre-determined times to make him more handling the new higher assignment


True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Name the persons through which balanced score card Approach was popularised :Correct Answer Kaplan & NortonYour Answer Kaplan & Norton


Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic

Rapport building In this case there is a climate of acceptance & warmth In this case there is a climate ofacceptance & warmth

Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.

Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for thedevelopment of the employee.

Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:Correct Answer HRD systems maturity score , Competency score , HRD competencies systems

maturity scoreYour Answer HRD systems maturity score , Competency score , HRD competencies systems

maturity score

Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost of production ,

Improvement in minimizing wastages. , Conformance with desired standards.Your Answer Improvement in standard of goods with very little increase in cost of production ,

Improvement in minimizing wastages. , Conformance with desired standards.


development , People to practice religious toleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic


Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousYour Answer Religious


Question Conventionally Personnel Managers & Manpower Development Managers took what formof approach for the development of human resource?

Correct Answer Manufacturing approachYour Answer Manufacturing approach

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade

would remain there only for ________ yearsCorrect Answer twoYour Answer two

Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of timeCorrect Answer ActionYour Answer Action

Multiple Choice Multiple AnswerQuestion Training programmes conducted by dividing the total group of participants into teams who

are assigned to complete the task within a time limit are called -Correct Answer SSL Technology , Grid SeminarsYour Answer Game Seminars , Grid Seminars

True/FalseQuestion Human resource management is responsible for getting the best people, training and

providing mechanism.Correct Answer TrueYour Answer True

True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFOYour Answer LIFO

Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to

provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to provide

feedback?

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the following

elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance


appraisal system

Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Strategy


Correct Answer Realistic employee development , Measurable employee development , Well costedemployee development

Your Answer Realistic employee development , Well costed employee development

Multiple Choice Single AnswerQuestion What was the total budgetory allocation made towards education as a vehicle for social

transformate on by the then Minister of Finance, Yashwant Sinha in the 1998 budge?Correct Answer Rs 70,470 millionYour Answer Rs 70,470 million

True/FalseQuestion Implementation level deals with the actual conduct of the appraisal process.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improveCorrect Answer to their social status , their economic status , their psychological statusYour Answer to their social status , their economic status , their psychological well being

Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communicationYour Answer Role clarity , Better communication

Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR exports.Correct Answer StrategicYour Answer Long-term

True/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting a QC-Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?Correct Answer Managerial role , Leadership styles , Behavioural qualitiesYour Answer Managerial role , Leadership styles , Behavioural qualities

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name the PHASE 4-Correct Answer Data feeding Reports & AnalysisYour Answer Data feeding Reports & Analysis

Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges, such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure

Select The BlankQuestion Some organisations use ________ & committee management as techniques of training &

devlopment for flexitime systemsCorrect Answer Job rotationYour Answer Job rotation

Select The BlankQuestion The ________ provide resources to approved employment schemes in the organised &

marginised sectorsCorrect Answer Employment Generation Fund



________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 people

Correct Answer 1 yearYour Answer 1 year

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?Correct Answer Change of Leadership , To make HR function business-driven , For growth &

diversificationYour Answer Change of Leadership , To make HR function business-driven , For growth &

diversification

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy &

further will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing

True/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities, leadership,

qualities etc will be a good starting point for marketing plans for successCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in working

committee meetings. Who would the unions at Plant level / Shop level essentially invite?Correct Answer Representatives from line & personnel department.Your Answer Representatives from line & personnel department.

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are

treated as ________Correct Answer Current costsYour Answer Current costs


planCorrect Answer RecruitmentYour Answer Recruitment


True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all assessors.Correct Answer TrueYour Answer True


Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer LeaderYour Answer Leader

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation

, it may not be recognised by tax lawsYour Answer people are not owened by the organisation , it may not be recognised by tax laws ,

There is no assurance of future benefits


planCorrect Answer RecruitmentYour Answer Recruitment


motivation was prompted by -Correct Answer CrosbyYour Answer Crosby


employee developmentYour Answer Realistic employee development , Measurable employee development , Well costed


Multiple Choice Multiple AnswerQuestion While planning for a period of five years, the expected loss situation can be evaluated in

terms of:Correct Answer Retirement , Transfer , DeathYour Answer Retirement , Transfer , Death




Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidiesYour Answer Explicit subsidies


Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good results despite the

difficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership

Your Answer Creative imagination , Sense of reality , Effective leadership

True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets & liabilities of the

companyCorrect Answer TrueYour Answer True

Select The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer ObservationYour Answer Observation

Select The BlankQuestion The job evaluation programme once installed must be continued on a ________ basis.Correct Answer permanentYour Answer permanent

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in the

coming future?Correct Answer Change in values & expectations.Your Answer A change in standard of living

Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?Correct Answer Canteens , Living colony , Training roomsYour Answer Training rooms , Canteens , Living colony

Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare a report

that documents the processes, functions, its extent & result areas , Understand why such a study isbeing conducted

Your Answer Identifying the human resources related areas to be benchmarked. , Prepare a reportthat documents the processes, functions, its extent & result areas , Understand why such a study isbeing conducted





appraisal system

Select The BlankQuestion Business re-engineering often shift the power base, changing the 'command - and - control'

approach to ________.Correct Answer 'Mobilised -and - enable'Your Answer 'Mobilised -and - enable'

Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing the strengths and

weakness of HRD

Correct Answer Manual reports , Marked Handouts , Personal ManualYour Answer Manual reports , Marked Handouts , Personal Manual

Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs resources from

applicants to a centralised employment response centre.Correct Answer EMSYour Answer EMS

True/FalseQuestion Depending on the career path model of managers, some specialised training inputs are

given at pre-determined times to make him more handling the new higher assignmentCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously with

that of the original job?Correct Answer Moon-lightingYour Answer Moon-lighting

Multiple Choice Single AnswerQuestion Name one of the components systems of HRD :Correct Answer Career systemYour Answer Career system

Select The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer Implementation

True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China, home to move

that half a billion of the world's poor income groupCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Why is it felt that federations & unions in India are not functioning on sound lines?Correct Answer Outside political leadershipYour Answer Outside political leadership




out ________Correct Answer HorizontallyYour Answer Horizontally

True/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in the

process of review & feedback.Correct Answer FalseYour Answer False

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________Correct Answer democratic principleYour Answer democratic principle


Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in trade

unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items for

discussion & participation should be pre -set , both parties should have implicit faith in informationsupplied by the other

Your Answer The union should be well organised with sounds rules , the coverage of items fordiscussion & participation should be pre -set , both parties should have implicit faith in informationsupplied by the other

Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be paid

compensation equal to half their basic pay & D.A.Correct Answer 45 daysYour Answer 45 days


An efficient plant layout & a good menchmark Ford Motors Ford Motors

Simple act of comparision & learning for organisational improvement Benchmarking Benchmarking

The Malcolm Bridge National Quality Award Xerox (1989) Xerox (1989)

Japanese firms had ling been benchmarking other companies, many of them American Ohirata (1994)Ohirata (1994)

Multiple Choice Single AnswerQuestion According to Lahiry what is the simple act of comparison & learning for organisational

improvement?Correct Answer BenchmarkingYour Answer Benchmarking

True/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion A candidate immediately after completing his school / collage education joins an

organisation in lower level position. Later he finds it difficult to make both ends meet as his familygrows & thus takes up a part time job or business, etc during his off-hours, this part of moon lighting iscalled :

Correct Answer Quarter Moon LightingYour Answer Quarter Moon Lighting

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRD

Correct Answer ReligiousYour Answer Religious

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries &

benefitsCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. ,

It is used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It

is used to enhance strategic feedback and learning curves.

Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make a difference in the

consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of quality goods

at fair practices , to demands good supply of quality goods at fairs pricesYour Answer by participating in collective barganing , to demands good supply of quality goods at

fairs prices

Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improveCorrect Answer to their social status , their economic status , their psychological statusYour Answer to their social status , their economic status , their psychological status

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following approach should be

adopted to bridge the gap? Alternatives for the training should include a -Correct Answer "Swim or Sink approach"Your Answer "Swim or Sink approach"

Multiple Choice Single AnswerQuestion How can management representatives essentially help employees' organisations?Correct Answer Formulation of plans & providing informationYour Answer By taking on an advisory role

Multiple Choice Single AnswerQuestion A multi-Rate Appraisal and feedback system is essentiallyCorrect Answer a 360 degree AppraisalYour Answer a 360 degree Appraisal


Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some other useful tools

to bring about continuousimprovement in an organisation.Correct Answer Urgency Motivation , Human Resource Audit , Human Resource AccountingYour Answer Urgency Motivation , Human Resource Audit , Human Resource Accounting

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional competence?Correct Answer Primary interest in functional work , They would like to remain expert rather than

become general managers , They consider managerial and administrative responsibilities as avoidableirritants

Your Answer Primary interest in functional work , Such individuals start a new business, less formaking money than for creating product that could be identified as theirs , They would like to remainexpert rather than become general managers


out ________Correct Answer HorizontallyYour Answer Horizontally


________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 people

Correct Answer 1 yearYour Answer 1 year

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.Correct Answer TrueYour Answer True

Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic business partner is

still at a level of ________ rather than reality.Correct Answer RhetoricYour Answer Rhetoric

Select The BlankQuestion ________ are those who provide competitive advantage to corporations.Correct Answer PeopleYour Answer Managers

Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.Correct Answer Merit ratingYour Answer Merit rating

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation , Questionnaire distribution , Monitoring & follow upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow up

True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueYour Answer True

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer ImplementationYour Answer Implementation

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working President

flows to -Correct Answer General SecretaryYour Answer General Secretary



True/FalseQuestion Human resource management is responsible for getting the best people, training and

providing mechanism.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which may be in terms

of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholdersYour Answer Cost effectiveness , Higher productivity

Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary purpose of job

evaluation?Correct Answer To set wagesYour Answer To set wages

Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?Correct Answer Managerial role , Leadership styles , Behavioural qualitiesYour Answer Managerial role , Leadership styles , Behavioural qualities

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer LabourYour Answer Labour

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in working

committee meetings. Who would the unions at the department / divisional level invite to attend suchmeetings?

Correct Answer Divisional / departmental manager & personnel manager.Your Answer Divisional / departmental manager & personnel manager.




appraisal system

True/FalseQuestion Under the balanced score card approach the expectation of three shareholdersCorrect Answer TrueYour Answer True

Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower planning done

covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.Your Answer LARSEN & TUBRO LTD.

Multiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?Correct Answer Rs 1,29,020 millionYour Answer Rs 1,29,020 million

True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy goods, but the TQM

concept put it on the map.Correct Answer FalseYour Answer True


Job analysis It is one of the job evaluation process which finds out relevant facts. It is one of the jobevaluation process which finds out relevant facts.

Non-quantitative job evaluation category. Simple ranking and grading are palced under such category.Simple ranking and grading are palced under such category.

Quantitative job evaluation Point system and factor comparison methods are placed under suchcategory. Point system and factor comparison methods are placed under such category.

The beneficiaries to business firms by job evaluation It enables Cos. to get data in local wage surveysto establish job classification. It enables Cos. to get data in local wage surveys to establish jobclassification.

Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered a competitive phaseCorrect Answer LiberalisationYour Answer Globalisation

Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:Correct Answer Allocation of correct rate to each key job , Selection of job characteristics ,

Determination of correct rates of key jobsYour Answer Allocation of correct rate to each key job , Selection of job characteristics ,

Determination of correct rates of key jobs

Multiple Choice Multiple AnswerQuestion Name the appropriate method for forecasting demand which will be best suited to

organisation:Correct Answer Time frame , Resources availableYour Answer Time frame , Resources available , Stability

True/FalseQuestion Workers and trade unions never praticipate in the management of human resources

Correct Answer FalseYour Answer False

True/FalseQuestion The Asian Institute of Management have introduced a unique course called "Managerial

Walkabout". The idea of the course came from Prof. M. Gibbons of Simon Fraser University, BritishColumbia.


Select The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer Feedback

Multiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?Correct Answer Trainers conduct the programme on the basis of what they know rather than what

the trainees needYour Answer Trainers conduct the programme on the basis of what they know rather than what the

trainees need

True/FalseQuestion Factor comparison system consists of selection of key jobs.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies himself in several

roles in the questionnaire like a -Correct Answer Superior , Subordinate , ColleagueYour Answer Superior , Subordinate , Colleague

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world)

lives in abolute povertyCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic exercises through question are

taken, theses are:Correct Answer How would you critically evaluate the job rotation in your company? , What are the

three good things in your performance appraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?

Your Answer How would you critically evaluate the job rotation in your company? , What are thethree good things in your performance appraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?

Select The BlankQuestion The national renewal fund is administered by the department of industrial development.

The NRF was proposed to have a corpus of ________ which would be contributed from budgetorysupport

Correct Answer Rs. 2000 croresYour Answer Rs. 2000 crores

True/FalseQuestion Depending on the career path model of managers, some specialised training inputs are

given at pre-determined times to make him more handling the new higher assignmentCorrect Answer True

Your Answer True

True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer

….. But the inustryCorrect Answer FalseYour Answer False


Need for HRD Audit It attempts to find out the future HRD needs of the company after assessing thecurrent HRD activities & inputs It attempts to find out the future HRD needs of the company afterassessing the current HRD activities & inputs

Limitation of HRD Audit It does not give evaluation of individuals but focuses on unit and systems. Itdoes not give evaluation of individuals but focuses on unit and systems.

Definition of HRD Audit It is a comprehensive evaluation of the current HRD strategies structure,systems styles and skills in the business plans of a company It is a comprehensive evaluation of thecurrent HRD strategies structure, systems styles and skills in the business plans of a company

Role of HRD Audit in business improvement It helps in changes in the styles of the top management Ithelps in changes in the styles of the top management

Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outsideYour Answer Promoting from outside

Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills requirement,

conditions of work etc.Correct Answer Job analysisYour Answer Job analysis






employee developmentYour Answer Realistic employee development , Measurable employee development , Well costed


Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to move towards

effectively fulfilling the multiple roles of -

Correct Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agents

Your Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agents

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy &

further will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing


Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improve

Correct Answer to their social status , their economic status , their psychological status

Your Answer to their social status , their economic status , their psychological status



Your Answer culture

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to

all assessors.Correct Answer True

Your Answer False

True/FalseQuestion The individual with a deep speed insight will not go quickly to the least

of a problem.Correct Answer False

Your Answer True

Select The BlankQuestion The ________ role is to ensure the deserving managers should get

appropriate opportunities for job Rotation.Correct Answer Reviewer

Your Answer Reviewer

Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies

himself in several roles in the questionnaire like a -Correct Answer Superior , Subordinate , Colleague

Your Answer Superior , Subordinate , Colleague


Question What are the component/elements of a flow of decisions in employeesorganisations?

Correct Answer Providing wrong information about management , PromotoinalOpportunities , Grievance Procedure

Your Answer Political tactics , Promotoinal Opportunities , Grievance Procedure

Select The BlankQuestion A strategy based on superior service is very powerful as the ________

is highCorrect Answer value added

Your Answer value added

Multiple Choice Single AnswerQuestion Women employees presently restrict / limit their career to selected jobs

& organisations. But, they will soon be ready to take up all types of jobsin different types of organisations. This phenomenon is known as -

Correct Answer Dual career group

Your Answer Boundrylessness career group




Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:

Correct Answer Allocation of correct rate to each key job , Selection of jobcharacteristics , Determination of correct rates of key jobs

Your Answer Selection of job analysis , Allocation of correct rate to each key job ,Selection of job characteristics

Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of

Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the

1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor, 360 degree approach


Correct Answer Realistic employee development , Measurable employee development, Well costed employee development

Your Answer Realistic employee development , Measurable employee development, Well costed employee development

True/FalseQuestion Performance development plan is set for the employee by his

immediate boss.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President /

Secretary of Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level Union

Your Answer General Secretary



Your Answer True


Correct Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score

Your Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score


An efficient plant layout & agood menchmark

Ford Motors BPR


Benchmarking Ohirata (1994)

The Malcolm BridgeNational Quality Award

Xerox (1989) Ford Motors

Japanese firms had lingbeen benchmarking othercompanies, many of themAmerican

Ohirata (1994) Benchmarking

Match The Following









It is a systematic, orderlyand objective method ofevaluating the present andpotential utility of employeesto the organisation.





True/FalseQuestion Objective of performance appraisal system is to identify the

developmental needs of each employee.Correct Answer True

Your Answer False

Select The BlankQuestion The ________ provides funds to meet the compensation & training

expenditure of retrenched workers.Correct Answer National Renewal Grant Fund





Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on

the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good

performance appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good

performance appraisal system

Select The Blank

Question In no phase of business life is ________ as important as in makingpromotion decesions.

Correct Answer Integrity

Your Answer Integrity

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy

with HR practice:Correct Answer Business Strategy , Human Resource Practices , Organisational

CapabilitiesYour Answer Business Strategy , Organisational Strategy , Human Resource

Practices




Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,

Correct Answer Bureacratic

Your Answer Benevolent

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in

the HRDCorrect Answer Religious




Your Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations



behaviour

Your Answer Feedback management , Action planning , Reinforcement of newbehaviour

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in

the wrong direction.Correct Answer Leader

Your Answer Leader

Select The BlankQuestion Business re-engineering often shift the power base, changing the

'command - and - control' approach to ________.Correct Answer 'Mobilised -and - enable'


True/FalseQuestion Federation & unions at few levels are managed on the lines of

management of a political bodyCorrect Answer False

Your Answer True

Select The BlankQuestion In one organisation the joke making rounds was that managers came

in vertically and went out ________Correct Answer Horizontally

Your Answer Horizontally




True/FalseQuestion Human resource Audit is full-fledged methodology to bring about a

change.Correct Answer False

Your Answer False


Question What does a Supervisory Skill Level Survey entaial?

Correct Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests

Your Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests

Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as

follows:-Correct Answer How well are HR practices linked to business goals , Are good HR

practices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant

Your Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant




Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from

professionally managed Cos'Correct Answer HRD practices

Your Answer HRD practices

True/FalseQuestion HRD audit can give significant inputs about existing stage of

accountability of employees.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to

them on a second job / occupation for luxuries / comforts it is known as:

Correct Answer Half Moon lighting

Your Answer Half Moon lighting


complete the appraisal as at 31st Aug.


Your Answer False


Correct Answer To not only measure training supervisors by comparing theirperformance with that of several thousand supervisors in other Cos.

Your Answer To not only measure training supervisors by comparing theirperformance with that of several thousand supervisors in other Cos.

True/FalseQuestion Collecting bargainig is an institutional process for solving problems

arising directly out of employee-worker relationshipsCorrect Answer False

Your Answer False


goals with little knowledge of other functions or understanding ofoverall goals of the organisation?


Your Answer Compartmentalisation


Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance




Your Answer Prompt approval , Problem collection , Regular communication

Multiple Choice Single AnswerQuestion The birth of the quality control movement in Japan took place in the

early -Correct Answer 1960's

Your Answer 1970's


profitable organisations foresee a crisis and initiate a radicaltransformation by breaking status barriers & restructuringorganisational relationships.

Correct Answer True

Your Answer True

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the

wrong direction.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need

to move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of


employees , Strategic partners , Change agents

True/FalseQuestion Some employees may not like flesibility in horizontal movement from

one job to anotherCorrect Answer True

Your Answer True







1 year to 5 years

Immediate Within 1 year Data from within theorganization

Intermediate 1 year to 5 years Beyond 5 years

Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a

location rather than to work is essentially termed :Correct Answer Search for security

Your Answer Search for security

Select The BlankQuestion The________ can be made using a checklist of questions

Correct Answer Observation

Your Answer Questionnaire method


affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.


Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to

his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals




Your Answer True

Multiple Choice Single AnswerQuestion What should be suggestive and not prescriptive .




representatives of employees & employers have to participate in themeeting of collective bargaing

Correct Answer True

Your Answer False


Correct Answer True

Your Answer True

Select The BlankQuestion Factor comparison method is regarded as ________ method

Correct Answer complex

Your Answer complex



Your Answer Promoting Management practices

Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.

Correct Answer Potential appraisal

Your Answer Performance appraisal




Select The BlankQuestion The ________ management of the organisation is committed to

develop the competencies of employees on a continous basisCorrect Answer Top

Your Answer Top




Your Answer strong pillars of justice

True/FalseQuestion The degree to which an individual possess the innate quality of breath

of mind is the most direct indication of the individual's ultimatepotential.

Correct Answer True

Your Answer True



Your Answer True




Multiple Choice Single AnswerQuestion Self-questionnaires is to be filled by whom?

Correct Answer Participant

Your Answer Participant

Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the

form-Correct Answer The rating scale are ambiguous

Your Answer The rating scale are ambiguous

Multiple Choice Multiple AnswerQuestion After the assets and liabilities of each individual is identified, what

should be done; some thumb-rules areCorrect Answer Make out a time bound plan to workon your liabilities , Choose first the

liability which is hindering your growth the most , Build your career onyour assets

Your Answer Make out a time bound plan to workon your liabilities , Choose first theliability which is hindering your growth the most , Build your career onyour assets

True/FalseQuestion The relationship between good HR practices and organisational

effectiveness is very simple.Correct Answer False

Your Answer False


terms of the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line

of authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Probability &

consequences of errors



Your Answer Average Compensation , Inflation indicators , Average salaries


approach should be adopted to bridge the gap? Alternatives for thetraining should include a -



Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful

organisations, name one of them.Correct Answer Employment security

Your Answer Performance appraisal

True/FalseQuestion In the orientation phase, all participants are to submit a list of

appraisers by whom they would like to be assessed.Correct Answer True

Your Answer False









unionsim unionsim


requisites for consumersim a much neglected sphere ofthe market

Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its

effort to emerge winners in the light of the liberalization & globalization?Correct Answer Be able to capitalize on global trade , Not ignore quality , Product

developmentYour Answer Be able to capitalize on global trade , Not ignore quality , Product

development

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to

opposition by a few?

Correct Answer trade union leader may feel thire influence decelerated among tradeunion members , member may view thire movement weakend with theinfluence of management , due to misunderstandings cropping upamong leader & members

Your Answer trade union leader may feel thire influence decelerated among tradeunion members , member may feel thire privacy being voileted ,member may view thire movement weakend with the influence ofmanagement

Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?

Correct Answer Co-ordinate Training Programme , Keep cost within budget , PublishHouse Journal

Your Answer Co-ordinate Training Programme , Keep cost within budget ,Administrative Skills

Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:


Your Answer Reduce work hours , Increase work hours , Reassign the jobs

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD

assets and liabilities of the companyCorrect Answer Secondary

Your Answer Primary

Multiple Choice Single AnswerQuestion Which management is committed adequately to competency building

through multi - rater feedback -Correct Answer Top

Your Answer Lower




True/False

Question Human resource management is responsible for getting the bestpeople, training and providing mechanism.

Correct Answer True

Your Answer True




Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the

ratings of individual's personality traits such as -Correct Answer Initiative , Drive , Creativity

Your Answer Initiative , Drive , Creativity

True/FalseQuestion When individual job description and grade description do not match

well, the evaluators classify the job using their subjective judgement.Correct Answer True

Your Answer True

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable

commodityCorrect Answer Labour

Your Answer Labour


Multiple Choice Multiple AnswerQuestion What are the basic features of TQM approach?

Correct Answer Business philosophy based on customer satisfaction. , Aims atcharging the system. , Getting it right the first time & everytime.

Your Answer Business philosophy based on customer satisfaction. , Aims atcharging the system. , Isolated change mechanism.

Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences of

opinions among the members of rating committee.Correct Answer Job specification

Your Answer Job analysis


Major sources of recruitmentin private sector.

Employee recommendationsand advertisement.

Employee recommendationsand advertisement.

SANDOZ INDIA LTD. Internal Advertising isrestored for all vacancies.

Vacancy is filled in bypromoting the employeesseniority, merits.


Vacancy is filled in bypromoting the employeesseniority, merits.

Internal Advertising isrestored for all vacancies.

Major sources of recruitmentin public sector.

Scheduled tribes andscheduled castes &employeerecommendations.

Scheduled tribes andscheduled castes &employee recommendations.



Your Answer TQM Interventions

True/FalseQuestion The first HRD department in the Indian corporate sector was started in

1975 in Larsen & Toubro (L & T).Correct Answer True

Your Answer True



Your Answer True

True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a

rational wage structureCorrect Answer True

Your Answer True


Correct Answer HR

Your Answer HRD



Your Answer Cost effectiveness , Higher productivity , Satisfied customers

Select The BlankQuestion ________ is indicated by work effort and it should be continuous.

Correct Answer Commitment

Your Answer Commitment

Multiple Choice Multiple AnswerQuestion 360 - Degree Appraisal is to get a broad assessment of an individual

from different sources, following factors need to be watched at thisstage -


Your Answer Individual learning , Organisational learning , Improved Individualbehaviour


Correct Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.

Your Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.


whether to promote largely from whithin the organisation or to hirepeople from outside at all levels.



Select The BlankQuestion Companies can offer the option only to employees who are above

________ years of age or have served with the company for 10 years.Correct Answer 40

Your Answer 40

True/FalseQuestion Giving a business group exposure when the boss goes on long leave,

or long training etc is a good mechanism of career planningCorrect Answer False

Your Answer True


Feedback It should be data-based andnot impressionistic

It should be data-based andnot impressionistic

Rapport building In this case there is aclimate of acceptance &warmth

In this case there is a climateof acceptance & warmth

Exploration In this case, the employeeshould appreciate hisstrengths & weakness.

These help in gathering moreinformation and in stimulatingthinking.

Action Planning In this case, the interviewshould end with specificplans of action for thedevelopment of theemployee.

In this case, the interviewshould end with specificplans of action for thedevelopment of theemployee.



Your Answer Change in profiles

Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also

known as -Correct Answer Shadow planning

Your Answer Career planning

Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the

workplace?Correct Answer Canteens , Living colony , Training rooms

Your Answer Cities , Canteens , Living colony

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of

the following pioneered such refinements?Correct Answer Deming , Shewhart , Juran

Your Answer Ishikawa , Deming , Shewhart

Select The BlankQuestion The job evaluation programme once installed must be continued on a

________ basis.Correct Answer permanent

Your Answer periodical



Your Answer Training clarity




Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by the

Japenese have been adopted the world over. Name some ofMatsushita's Systems of benchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions(Profit centres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , Work Force Solutions(WFS) system

Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were

found to be in the Work Horse categoryCorrect Answer 0.79

Your Answer 0.85

Multiple Choice Single AnswerQuestion Why is it that management should take extra care while framing

personnel policies, especially where an employees organisation doesexist?

Correct Answer Federations are eveready to challenge management action, particularlywith respect to promotions, transfers, seniority

Your Answer Federations are eveready to challenge management action, particularlywith respect to promotions, transfers, seniority



Your Answer Culture

Select The BlankQuestion Generally, training need identification forms a part of ________.

Correct Answer Management Appraisal System

Your Answer Training Committee


some companies.Correct Answer AT & T

Your Answer AT & T

Multiple Choice Multiple AnswerQuestion Name the various HRD outcomes variables :

Correct Answer Better organisational health , Better developed roles , Better utilisationof human resources

Your Answer Better organisational health , Better developed roles , Better utilisationof human resources

Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties,

responsibilities and conditions of job.Correct Answer Job discription




Your Answer latency

Multiple Choice Single AnswerQuestion What forms the last phase of the 360-degree feedback exercise

Correct Answer Individual counselling

Your Answer Individual counselling

True/FalseQuestion HRD audit can also be used against the HRD department

Correct Answer True

Your Answer True

True/FalseQuestion Organizations gear most of their management succession activities to

the immediate past.Correct Answer False

Your Answer True

True/FalseQuestion Employee's organisations in India have their impact on various

aspects, policies pertaining to human resources management ofvarious industries

Correct Answer True

Your Answer True

True/FalseQuestion True / False

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three

areas which are likely to inpute the effective implementation of theeconomic policy, they are

Correct Answer Inadequate institutional reform , the speed and sequence of reformmeasures , Inadequacies in the communication & political managementof there measures

Your Answer Inadequate institutional reform , the speed and sequence of reformmeasures , lack of directional support


perceived as,Correct Answer Decision-maker


True/FalseQuestion The reviewer has the prime role of recording major appraisal details.


Your Answer False




True/FalseQuestion Organisations presently are taking measures to satisfy the workers

through various methods including the schemes of worker &participation in management

Correct Answer True

Your Answer True


choosing randomly from the participant's list of work relatedemployees. Each rater receives an envelop having the following :-


Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and

willing ability to change, what sort of role does human resourcepersonnel critically need to take on?

Correct Answer As strategic business partner

Your Answer As a supportive role




Select The BlankQuestion Under training and development plan, the form is to be prepared in

________ form.Correct Answer Duplicate

Your Answer Structured

Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting around -

Correct Answer Individual , Team , Business unit

Your Answer Individual , Team , Business unit


Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it does

business , Focus on all form business components: strategy, business process, people andtechnology. , Encouraging enterprenewal adaptation on capabilities with stress oninnovative skills & collaborative decision-making

Your Answer Encouraging enterprenewal adaptation on capabilities with stress oninnovative skills & collaborative decision-making , The ability of an organisation to stepback & rethink the way it does business , Focus on all form business components:strategy, business process, people and technology.

True/FalseQuestion Employees feel frustrated due to low specialisation in the workCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% of

their time & resources for their business or industrial unit. Second job activity to thisextent may be called as :

Correct Answer Three quarter Moon LightingYour Answer Three quarter Moon Lighting

True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975

in Larsen & Toubro (L & T).Correct Answer TrueYour Answer True

True/FalseQuestion Implementation level deals with the actual conduct of the appraisal process.Correct Answer TrueYour Answer True

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of

employees are treated as ________Correct Answer Current costsYour Answer Current costs

Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?Correct Answer OrganisationalYour Answer Organisational


resources from applicants to a centralised employment response centre.Correct Answer EMSYour Answer EMS


systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysisYour Answer Performance appraisal , Role analysis , Contextual analysis

Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found to

be in the Work Horse categoryCorrect Answer 0.79Your Answer 0.79

Select The BlankQuestion The link between sense of reality and ________ is important for proper

understanding of the definition of sense of realityCorrect Answer imaginationYour Answer imagination


in the order of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , AccountabilityYour Answer Skill , Efforts , Accountability

Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges,

such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,

instead, importance is given to hiring the right people for the rights. This policy emulateswhich concept?

Correct Answer Self actualization at the work place.Your Answer Self actualization at the work place.

Select The Blank

Question ________ and retaintion of qualified employees is a common goal shared bymany employers.

Correct Answer RecruitmentYour Answer Recruitment


human resources planCorrect Answer RecruitmentYour Answer Recruitment


employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about managementYour Answer Providing wrong information about management


Concept suggested by Elliot Jecques. It takes into account the various key factors thatwill tell the overall performance of a job. It takes into account the various key factors thatwill tell the overall performance of a job.

Job Factors enumerated as : Effort, responsibility, skill, working conditions Effort,responsibility, skill, working conditions

Wage survey : It places all evaluated jobs according to point in terms of money. It placesall evaluated jobs according to point in terms of money.

Designing wage structure : Similar jobs are grouped and treated as a job class. Similarjobs are grouped and treated as a job class.

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the

following pioneered such refinements?Correct Answer Deming , Shewhart , JuranYour Answer Deming , Shewhart , Juran



Assignment to some important task force or committee Offsetting Plateauing effectOffsetting Plateauing effect

Need-opportunity Alignment Crucial role played by HRD Crucial role played by HRD


Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. ,

A comparision of actual results with the standard.Your Answer A means of measurement of accomplishment , A means of standard. , A

comparision of actual results with the standard.

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to

benefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude

for healthy competition , The candidate is desirous of knowing himself through the eyesof others.

Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself through the eyes ofothers.

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development

, Well costed employee developmentYour Answer Realistic employee development , Measurable employee development ,

Well costed employee development


choosing randomly from the participant's list of work related employees. Each raterreceives an envelop having the following :-


Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator

Select The BlankQuestion ________ manpower plan need the involvement of top management as well

as HR exports.Correct Answer StrategicYour Answer Strategic

True/FalseQuestion Establishment of trade unions by workers in small industries is not commonCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices

are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses

, The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,

The ratio of HR professionals to employee population.

Select The BlankQuestion ________ means every employee is an active participant in goal attainment.Correct Answer Employee involermentYour Answer Employee involerment

True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability

of employees.Correct Answer TrueYour Answer True

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________

stage.Correct Answer ImplementationYour Answer Implementation

Select The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer Feedback

True/FalseQuestion Performance development plan is set for the employee by his immediate

boss.Correct Answer TrueYour Answer True

Select The BlankQuestion HRD department is also included as an ________ of HRD.Correct Answer InstrumentsYour Answer Instruments

Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees.This

phenomenon ideally takes place around the age ofCorrect Answer 40Your Answer 40

Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?Correct Answer Promoting ProfessionalismYour Answer Promoting Professionalism

Multiple Choice Single AnswerQuestion When one's financial & social position is almost entirely determined by the

second occupation, the extent of second jobbing may be known as :Correct Answer Full Moon LightingYour Answer Full Moon Lighting

Multiple Choice Single AnswerQuestion Name the type of questions hindering communicationCorrect Answer TestingYour Answer Testing

True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets &

liabilities of the companyCorrect Answer TrueYour Answer True


________ of job evaluation should be selected.Correct Answer methodYour Answer method

Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers

took what form of approach for the development of human resource?Correct Answer Manufacturing approachYour Answer Manufacturing approach

Multiple Choice Single AnswerQuestion What does a Supervisory Skill Level Survey entaial?Correct Answer Method of measuring training needs of a Co's supervisors through

well designed psychometric tests

Your Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a

HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax laws

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to

move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of


employees , Strategic partners , Change agents

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President /

Secretary of Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level UnionYour Answer President / Secretary & Craft / Unit level Union

Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences of opinions

among the members of rating committee.Correct Answer Job specificationYour Answer Job specification


bargaining position.Correct Answer FalseYour Answer False


assessors.Correct Answer TrueYour Answer True




Your Answer False


goals with little knowledge of other functions or understanding of overallgoals of the organisation?


Your Answer Intra-prenurship









Your Answer False



Your Answer Manager




Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the

existing ________.Correct Answer hierarchy

Your Answer processes

Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management

participation in trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of

items for discussion & participation should be pre -set , both partiesshould have implicit faith in information supplied by the other

Your Answer The number of unions should be limited between fire & six , The unionshould be well organised with sounds rules , both parties should haveimplicit faith in information supplied by the other


Correct Answer True

Your Answer True


Job analysis It is one of the job evaluationprocess which finds outrelevant facts.

It is one of the job evaluationprocess which finds outrelevant facts.

Non-quantitative jobevaluation category.

Simple ranking and gradingare palced under suchcategory.

Point system and factorcomparison methods areplaced under such category.

Quantitative job evaluation Point system and factorcomparison methods areplaced under such category.

Simple ranking and pointsystem are placed under suchcategory.

The beneficiaries to businessfirms by job evaluation




whether to promote largely from whithin the organisation or to hire peoplefrom outside at all levels.








Your Answer Culture

Multiple Choice Multiple AnswerQuestion Name the process in the development of managerial personnel.

Correct Answer Performance planning , Performance appraisal , Coaching

Your Answer Performance planning , Performance appraisal , Coaching

Multiple Choice Multiple AnswerQuestion Name the basic appraisal qualities:

Correct Answer Action , Judgement , Alertness

Your Answer Action , Judgement , Alertness

Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -

Correct Answer The system to be used is prevention.

Your Answer The system to be used is prevention.



Your Answer True

Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills

requirement, conditions of work etc.Correct Answer Job analysis

Your Answer Job evaluation



Your Answer True




True/FalseQuestion The final step in manpower planning is to ensure that the supply will

match the demand in future.Correct Answer False

Your Answer False

Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in

order of their value to the organisation.Correct Answer ranking

Your Answer ranking


management development programmes, is converted into a goodmanagement resources is supported by which common approach?



Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have

developed each year & exports are up by more than ________

Correct Answer 0.5

Your Answer 0.5



Your Answer Successful completion of an assigned task contributing to theorganisation goals. , The actual achievements compaired with theobjectives of the job. , The actual achievements of the individualcompaired with the target / expectations.

Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?

Correct Answer Becoming more of a political game than a genuine effort for improvement., Failures of implementations , Does not give evaluation of indivedualsbut focuses on unit & systems

Your Answer Becoming more of a political game than a genuine effort for improvement., Failures of implementations , Becoming more of a social game than agenuine effort for improvement

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on

________Correct Answer democratic principle


Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at

the global levelCorrect Answer to integrate the Indian economy with the world economy,

Your Answer to integrate the Indian economy with the world economy,



Your Answer True


constituting a QC-Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback

exercise -Correct Answer Participants orientation , Questionnaire distribution , Monitoring & follow

upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow

up


Need for HRD Audit It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs

It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs

Limitation of HRD Audit It does not give evaluation ofindividuals but focuses onunit and systems.

It gives evaluation ofindividuals but does not focuson unit and systems.

Definition of HRD Audit It is a comprehensiveevaluation of the currentHRD strategies structure,systems styles and skills inthe business plans of acompany

It is a comprehensiveevaluation of the current HRDstrategies structure, systemsstyles and skills in thebusiness plans of a company

Role of HRD Audit inbusiness improvement

It helps in changes in thestyles of the topmanagement

It helps in changes in thestyles of the top management

Multiple Choice Single AnswerQuestion The Finance Minister also expressed the government's intention to

eventually raise total resource allocation for education to how muchpercent of the GDP in a phased manner?

Correct Answer 0.05

Your Answer 0.06

Multiple Choice Multiple AnswerQuestion Name the Integrative framework that identifies three paths through which

HR practices can contribute to business performance:Correct Answer By building organisational capabilities , By improving employees

satisfaction , By shaping customers and shareholders satisfactionYour Answer By building organisational capabilities , By improving employees

satisfaction , By shaping customers and shareholders satisfaction

Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also known

as -Correct Answer Shadow planning

Your Answer Shadow planning

Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when a new

emploee joins an organisation and finds a big gap between what the idealorganisation should be and what it is?





Your Answer Rhetoric




Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who

was the main person behind such a revolution in policies?Correct Answer Narasinha Rao

Your Answer P. Chidarambaram



Your Answer False


Correct Answer HR

Your Answer HR


formulated Training Committees or Management Development

Committee, membership consists of -

Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managerstake up the role of Chairman , Training Managers is the member-Secretary in such committee.

Your Answer Mostly of Line Managers , The Chief Executive or a very senior managerstake up the role of Chairman , Training Managers is the member-Secretary in such committee.




True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD strategies,

structures etc.Correct Answer True

Your Answer True


HRDCorrect Answer Religious

Your Answer Social

True/FalseQuestion Career planning is essentially the process of aligning the career needs of

the employee with the organisational career opportunitiesCorrect Answer True

Your Answer True






Question What are judgments of characteristics, traits of employees & impact ofthese characteristics & traits on their performance.

Correct Answer Appraisals

Your Answer Appraisals

True/FalseQuestion Workers and trade unions never praticipate in the management of human

resourcesCorrect Answer False

Your Answer True






Your Answer 7% to 9%

Multiple Choice Multiple AnswerQuestion Through the BPR Programme an experience a sense of ownership in a

company only if the organisation believes in :Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with

teams having a common objectives) , Daring (encouraging enterpreneuialadaptation capabilities)

Your Answer Caring ( honest & open communication & mutual support) , Sharing (withteams having a common objectives) , Daring (encouraging enterpreneuialadaptation capabilities)



Inaccuracy. Deaths, dismissals










Question 360 - Degree Appraisal is to get a broad assessment of an individual fromdifferent sources, following factors need to be watched at this stage -


Your Answer Individual learning , Improved Individual behaviour , Improved Actionplanning


terms of the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of


association outside the line of authority



Your Answer True


Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification



Your Answer Higher productivity , Satisfied customers , Satisfied stockholders



Your Answer An effective inspection & control system. , Conformance with desiredstandards. , Improvement in minimizing wastages.

Select The BlankQuestion ________ is known not to hold overly one-sided views.







profitable organisations foresee a crisis and initiate a radicaltransformation by breaking status barriers & restructuring organisationalrelationships.

Correct Answer True

Your Answer False


meetings particularly at the time of industrial dispute help both the parties-


Your Answer To thrash out the problem





Correct Answer Disrtub the smooth functioning & growth of organisations , affectindustrial peace , affect effective management of personnel

Your Answer Disrtub the smooth functioning & growth of organisations , Manipulatecompany policies , affect industrial peace





authority to overcome obstacles to achieving goals.Correct Answer Employee empowerment


Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly

suitable for 360 - degree appraisal.Correct Answer Culture

Your Answer Atmosphere

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the

following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good

performance appraisal systemYour Answer Selection of the right people , Good performance appraisal system ,

Training to managers



Your Answer True

Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be relatively

low?Correct Answer Wage

Your Answer Incentive









Your Answer True

True/FalseQuestion Off-line quality control consists of all control activities that are conducted

externally to the production system.Correct Answer True

Your Answer True



Your Answer True

Multiple Choice Single AnswerQuestion What is an inherent problem with organisations running their own

educational institutes?Correct Answer Funding from U.G.C. and State Govt.

Your Answer Lack of expertise outside the industry

True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given

monopoly over business process.Correct Answer False

Your Answer True

Select The BlankQuestion HRD department is also included as an ________ of HRD.

Correct Answer Instruments

Your Answer Collaboration


Question Name the steps that develop strategic framework for HRD

Correct Answer Realistic employee development , Measurable employee development ,Well costed employee development

Your Answer Realistic employee development , Measurable employee development ,Well costed employee development



Your Answer Change in work climates




Data from within theorganization








behaviourYour Answer Feedback management , Action planning , Feedback analysis

Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally

managed Cos'Correct Answer HRD practices


Select The Blank

Question Business re-engineering often shift the power base, changing the'command - and - control' approach to ________.

Correct Answer 'Mobilised -and - enable'




Your Answer True


Correct Answer True

Your Answer True


Correct Answer Job Description , Job Analysis , Job Evaluation

Your Answer Job Description , Job Analysis , Job Learning

Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach

from ________ human resource management to a proactive andinnovative one.

Correct Answer reactive


Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make a

difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of

quality goods at fair practices , to demands good supply of quality goodsat fairs prices

Your Answer by participating in collective barganing , to demands good supply ofquality goods at fair practices , to demands good supply of quality goodsat fairs prices

Multiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more

depending on the number of participantsCorrect Answer Workshop

Your Answer Workshop

Select The BlankQuestion The problem and challenges of continous improvement can be effectively

tackled by taking advantage of ________.Correct Answer Synergy of teams

Your Answer Quality circle


True/FalseQuestion A major beneficiary of liberalization and consequently competition not

been the consumer ….. But the inustryCorrect Answer False

Your Answer False


population (world) lives in abolute povertyCorrect Answer False

Your Answer False



Your Answer HRD Strategy



Your Answer True

True/FalseQuestion Depending on the career path model of managers, some specialised

training inputs are given at pre-determined times to make him morehandling the new higher assignment

Correct Answer True

Your Answer True

Select The Blank

Question ________ should reinforce positive behaviour.



Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development

Managers took what form of approach for the development of humanresource?



Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or

chief, instead, importance is given to hiring the right people for the rights.This policy emulates which concept?





Your Answer True


Correct Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , The focusof the HR function will be human capital development & organisationalproductivity.

Your Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , The focusof the HR function will be human capital development & organisationalproductivity.

True/FalseQuestion The process of 360 Degree appraisal is broken into two stages -

planning, implementation.Correct Answer False

Your Answer False



Your Answer Industrial relations about management













Relating scales should beconstructed adequately and inaccordance with theobjectives.

Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary

purpose of job evaluation?Correct Answer To set wages

Your Answer To set programmes


________ of job evaluation should be selected.Correct Answer method

Your Answer method




Your Answer quick disposal of litigation




True/FalseQuestion Human resource management is responsible for getting the best people,


Your Answer True



Your Answer They have a strong bearing on the culture of the organisation



Your Answer Multilpe unions , Intra & inter union rivalry



Your Answer Objective






Your Answer Labour












unionsim unionsim


requisites for consumersim one of the roles of theadvisory committee


Correct Answer True

Your Answer True



Your Answer Performance appraisal , Role analysis , Contextual analysis


well as HR exports.Correct Answer Strategic


Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate

in working committee meetings. Who would the unions at Plant level /Shop level essentially invite?












Your Answer Grievance procedure



Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness

Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding

business, licenses & permits operating in IndiaCorrect Answer Mid 80's

Your Answer Early 90's



Your Answer maintain Industrial harmony , Develop sound human relations ,incongenial industrial relations.

Multiple Choice Single AnswerQuestion Name the type of questions hindering communication

Correct Answer Testing

Your Answer Close-ended question



Your Answer True


________directs resources from applicants to a centralised employmentresponse centre.

Correct Answer EMS

Your Answer EMS


up and frankly share his perceptions, feeling etc.Correct Answer Rapport building



job to anotherCorrect Answer True

Your Answer True


commonCorrect Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as

assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the

human side human side to mgmt side to side to mgt of human resources ,people are not owened by the organisation


________ stage.Correct Answer Implementation




Your Answer Manual reports , Personal Manual






Your Answer Overtime pay , Stock options , Gratuity




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