human resource management - 416c.pdf

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II BBA [2013-2016]Semester IV

Core: Human Resource Management - 416CMultiple Choice Questions.

1. Human resources are one of the most vital __________ of one organization. A. asset B. debit C. loss D. change ANSWER: A

2. __________ resources can be used as a means for developing competitive advantages. A. Capital B. Human C. Method D. Mechanical ANSWER: B

3. HRM is a concerned with __________ . A. machines B. methods C. people D. raw materials ANSWER: C

4. HRM is a __________ process. A. continuous B. discontinuous C. breaking D. folding ANSWER: A

5. __________ involves evaluating a persons quality of work and performance in work place. A. Planning B. Compensation C. Appraisal D. Maintenance ANSWER: C

6. _________ is the conscious determination of future course of action. A. Staging

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B. Planning C. Directing D. Controlling ANSWER: B

7. Recruitment is one of the HR __________ function. A. acquisition B. development C. maintenance D. compensation ANSWER: A

8. A manager should have a high level of __________ stability. A. developing B. structuring C. sleeping D. emotional ANSWER: D

9. The scope of human resource management is in three aspects namely the labour aspect, the __________aspect and the industrial relation aspect. A. orientation B. work C. management D. welfare ANSWER: D

10. __________ are continuing guidelines on the approach of the organization which intends to adopt inmanaging its people. A. Personnel Policies B. Organizational Policies C. Departmental Policiess D. Functional Policies ANSWER: A

11. HR policies are formulated in context of __________ objectives. A. individual B. departmental C. organizational D. team ANSWER: C

12. __________ policy arises from the influence of some outside agencies. A. Appealed B. Formulated C. Imposed D. Implied ANSWER: C

13. A __________ policy is one which specified by the organization for providing guidelines to itsmembers.


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A. appealed B. formulated C. imposed D. implied ANSWER: B

14. __________ determines of future needs of man power in the light of organizational planning andstructure. A. HR planning B. HR development C. HR structure D. HR system ANSWER: A

15. __________ is a technique for forecasting HR needs. A. Delphi Technique B. MBO C. BARS D. BPO ANSWER: A

16. Econometric model is the science of __________ measurement. A. environment B. people C. economic D. machine ANSWER: C

17. Human Resource system includes many subsystems like employment, training and development and__________. A. compensation B. rescuing C. service D. environment ANSWER: A

18. The human resource system seeks to achieve better quality of life for all __________.. A. standards B. employees C. times D. period ANSWER: B

19. HR plans should be __________ with the corporate plans of the enterprise. A. balanced B. not related C. mixed D. not balanced ANSWER: A

20. Job analysis is a formal and detailed study of __________.


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A. salary B. work C. machines D. Jobs ANSWER: D

21. __________ implies jobs of a similar nature. A. Job family B. Job status C. Job enrichment D. Job design ANSWER: A

22. __________ generates several documents and procedures which are very useful in the management ofhuman resources. A. Job specification B. Job design C. Job evaluation D. Job analysis ANSWER: D

23. Job analysis is the outcome of Job description and __________. A. job design B. job specification. C. job evaluation D. job content ANSWER: B

24. Job specification is otherwise called as __________ specification. A. position B. role C. content D. physical ANSWER: A

25. Job description is helpful in __________ grading and classification. A. salary B. position C. job D. people ANSWER: C

26. __________ is the process of increasing the scope of a job by adding more tasks to it. A. Job analysis B. Job enlargement C. Job content D. Job rotation ANSWER: B

27. __________ is an approach where employees work at home and arel inked to the workplace bycomputers and modern.


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A. Quality circle B. Self managed tearms C. Telecommuting D. Job sharing ANSWER: C

28. __________ is the process of searching for prospective employees encouraging them to apply for jobsin an organization. A. Selection B. Recruitment C. Placement D. Induction ANSWER: B

29. __________ perform recruiting function behalf of client companies by charging fee. A. Private consultancy firms B. Casual callers C. Employment D. Labour contractors ANSWER: A

30. Recruitment technically __________ selection. A. proceeds B. exceeds C. precedes D. not related to ANSWER: C

31. __________ is a traditional and widely used device for collection of information from candidates. A. Application blank B. Preliminary interviews C. Selection test D. Employment interview ANSWER: A

32. __________ can measure the latent ability or potential of a candidate to learn a new job or skill. A. Aptitude test B. Intelligent test C. Achievement test D. Personality test ANSWER: A

33. __________ tests measure the overall intellectual capacity of a person. A. Mental B. Aptitude C. Attitude D. Personality ANSWER: A

34. __________ test measures neurotic tendencies, skill sufficiency and self confidence. A. Projective


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B. Interest C. Situation D. Objective ANSWER: D

35. __________ interview is a type of interview which is pre planned and is held in a formal atmosphere. A. Informal B. Patterned C. Formal D. Structured ANSWER: B

36. __________ interview in which candidate is allowed to speak his mind freely. A. Non directed B. Structured C. Formal D. Depth ANSWER: A

37. __________ interview is conducted by a group of interviewers. A. Non directional B. Structured C. Panel D. Stress ANSWER: C

38. __________ is the process of describing skills, traits, knowledge and experience required for a personto be effective in a job. A. . Recruitment B. Selection C. Competancy mapping D. stereo typing ANSWER: C

39. _________ is the process of assigning a specific job to each one of the selected candidates. A. Profiling B. Induction C. . Placement D. . Orientation ANSWER: C

40. __________ is the process of receiving and welcoming an employee when he first joins a company andgiving him the basic information he needs to settle down and start the work. A. Induction B. Placement C. Profiling D. Absenteeism ANSWER: A

41. Effective __________ helps to integrate the new employee into the organization and to develop a senseof belonging.


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A. Placement B. Grievance handling C. Introduction D. Test ANSWER: C

42. __________ is the process of increasing the knowledge and skills for doing a particular job. A. Education B. Training C. Placement D. Introduction ANSWER: B

43. Training is often imparted at the __________. A. School B. College C. Workplace D. Home ANSWER: C

44. Education and training are complementary and both involved __________ of talent and potential. A. Training B. Management C. Development D. Suppressment ANSWER: C

45. Training helps to improve and give higher __________. A. productivity B. mobility C. viability D. vitality ANSWER: A

46. Frequency of __________ can be reduced by training the people. A. production B. damage C. accidents D. sickness ANSWER: A

47. __________ training seeks to adjust newly appointed employees to the work environment. A. Production B. Induction C. Safety D. Refresher ANSWER: B

48. __________ training arranged to overcome the shortcomings in the behaviour and performance of oldemployees. A. Remedial


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B. Induction C. Production D. Safety ANSWER: A

49. Task analysis is otherwise called as __________ analysis. A. human resource B. role C. environment D. organisational ANSWER: B

50. The popular form of on the job training is __________. A. JIT B. JUT C. TIJ D. IJT ANSWER: A

51. Job instruction training provides immediate __________ which permits quick correction of errors. A. result B. feedback C. change D. action ANSWER: B

52. In vestibule training __________ trainers are employed. A. internal B. expert C. local D. manage ANSWER: B

53. Training __________ is the degree to which trainee are able to learn and apply the knowledge and skillsacquired in the training programme. A. evaluation B. assessment C. effectiveness D. need ANSWER: C

54. __________ is the process of providing training to persons who underwent training earlier in their job. A. Practice B. Retraining C. Reassessment D. Recycle ANSWER: B

55. Retraining is necessary due to changes in jobs, __________ and environment. A. function B. technology


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C. skill D. need ANSWER: B

56. __________ is the systematic process by which one selects career goals and the path to these goals. A. Training B. Technology C. Career planning D. Career design ANSWER: C

57. __________ planning is the process of ensuring that qualified persons are available to assume keymanagerial positions whenever these fall vacant due to untimely deaths, resignations and retirements. A. Career B. Manpower C. Succession D. Developmental ANSWER: C

58. Career planning is a process of developing human resources rather than an __________. A. event B. plan C. decision D. action ANSWER: A

59. _________ is the future position one strives to reach as part of a career. A. Career path B. Career goals C. Career anchor D. Career plateau ANSWER: B

60. ______________ is the process of designing and implementing plans to enable the organization tosatisfy employee needs and allow individuals to achieve their career goals. A. Career management B. Career goals C. Career path D. Career anchor ANSWER: A

61. Career __________ is a position from which someone is unlikely to move to a higher level of workresponsibility. A. plateau B. management C. Development D. goal ANSWER: A

62. Career __________ is the basic drives that give the urge to take up a certain type of career. A. plateau


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B. management C. anchor D. goal ANSWER: C

63. __________ is the process wherein an executive serves as a teacher, advisor, guide, philosopher to thenew entrant. A. Mentoring B. Guiding C. Coaching D. Training ANSWER: A

64. _________ is a two way process in which a counsellor provides advice and assistance to hissubordinates. A. Training B. Counselling C. Monitoring D. Coaching ANSWER: B

65. __________ is the process of assessing the performance and progress of an employment on a given joband his potential for future development. A. Counselling B. Performance appraisal C. Potential appraisal D. Coaching ANSWER: B

66. __________ is the tendency to rate an employee consistently high or low on the basis of overallimpression. A. Halo effect B. Stereo effect C. Constant error D. Central tendency ANSWER: A

67. A __________ report is a report prepared by the employees immediate supervissor. A. Confidential B. Essay C. Ranking D. Rating ANSWER: A

68. __________ method where the evaluator assigns relative ranks to all the employees in the same workunit doing the same job. A. Confidential B. Ranking C. Straight ranking D. Checklist ANSWER: C


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69. __________ method where each employee is compared with all the others in pairs one at a time. A. Straight ranking B. Paired comparison C. Freeform D. Field review ANSWER: B

70. A __________ scale is a numerical scale indicating different degrees of a particular trait. A. review B. graphic rating C. distribution D. Checklist ANSWER: B

71. __________ method in which the supervisor keeps a written record of critical events and how differentemployees behaved during such events. A. Review B. Checklist C. critical incident D. Distribution ANSWER: C

72. BARS is __________ scale. A. behaviourally anchored rating B. behaviourally assessed rating C. behaviourally answered rating D. behaviourally allowed rating ANSWER: A

73. __________ appraisal technique has self appraisal, peer appraisal, subordinate appraisal and appraisalby superior. A. 90 degree B. 120 degree C. 360 degree D. 480 degree ANSWER: C

74. __________ is a technique of determining the relative worth of the various jobs within the organisationso as to develop an equitable wage and salary structure. A. job enrichment B. job identification C. Job specification D. Job evaluation ANSWER: D

75. Job evaluation begins with job analysis and ends up with the classification of __________ according totheir worth. A. wages B. posts C. jobs


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D. roles ANSWER: C

76. Job evaluation helps to __________ wage inequities A. discriminate B. eliminate C. differentiate D. participate ANSWER: B

77. ________________ is performance linked remuneration paid with a view to improve employees towork hard and do better. A. Allowance B. . Incentive C. Perquisites D. Basic pay ANSWER: B

78. The primary part of pay package is ______________. A. allowance B. incentive C. basic pay D. perquisites ANSWER: C

79. Dearness allowance is paid as a percentage of ______________. A. basic pay B. total pay C. part pay D. incentive ANSWER: A

80. TA is called as transport allowance or ______________ allowance. A. conveyance B. compensatory C. dearness D. incentive ANSWER: A

81. Fringe benefits are otherwise called as ___________. A. conveyance allowance B. compensatory allowance C. perquisites D. loan ANSWER: C

82. Sound wage and Salary administration helps to improve the motivation and ____________ ofemployees. A. morale B. sincerity C. punctuality


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D. systematic ANSWER: A

83. ______________ System in which wages are paid on the basis of the time spent on the job irrespectiveof the amount of work done. A. Piece wage B. Balance wage C. Time wage D. Basic wage ANSWER: C

84. In Piece wage system, greater is the number of pieces produced by a worker, ______________ is hisremuneration. A. higher B. lower C. medium D. less ANSWER: A

85. Balance method of remuneration is a combination of time and ___________ wage systems. A. piece B. . balanced C. . higher D. lower ANSWER: A

86. ___________ wage is that wage which is sufficient to cover the bare physical needs of a worker and hisfamily. A. Basic B. Minimum C. Nominal D. Fair ANSWER: B

87. A ______________ wage is something more than the minimum wage providing the bare necessities oflife. A. living B. basic C. minimum D. fair ANSWER: D

88. __________ wage is the wage that provides, in addition to the necessities of life, certain amenitiesconsidered necessary for the well being of the worker in a particular society. A. Living B. Basic C. Minimum D. Fair ANSWER: A

89. The Minimum Wages Act was framed and given by the government during the year ________.


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A. 1946. B. 1947. C. 1948. D. 1949. ANSWER: C

90. Payment of Bonus Act was provided during the year _____________. A. 1962. B. 1961. C. 1965. D. 1970. ANSWER: C

91. ____________ means permanent termination of an employee service for economic reasons. A. Retrenchment B. Dismissal C. Lay off D. Retirement ANSWER: A

92. ______ refers to the rate of change in the workforce of an enterprise during a given time period. A. Layoff B. Labour turnover C. Absenteeism D. Counselling ANSWER: B

93. Inadequate ventilation, improper lighting affects health and _____________ of employees. A. Efficiency B. Control C. Preventive D. Curative ANSWER: A

94. Every industrial establishment should formulate and implement a positive policy and programme tomaintain good health of its _________. A. employees B. employers C. trade union D. leaders ANSWER: A

95. Fencing of Machinery is one of the safety provisions under the _____________ Act. A. wages B. factories C. ESI D. PF ANSWER: B

96. ______________ means the efforts to make life worth living for workmen. A. Labour Welfare


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B. Safety measure C. Health measure D. Production ANSWER: A

97. ____________ is a measure of ensuring social justice. A. Social security B. Welfare security C. Health security D. Safety measures ANSWER: A

98. Employee welfare is in the interest of the employee, ___________ and the society as a whole. A. employee B. employer C. manager D. CEO ANSWER: B

99. Voluntary efforts for the welfare of workers _____________ the threat of further governmentintervention A. increases B. reduces C. makes D. does not affect ANSWER: B

100. Employee ______________ improves the morale and loyalty of workers by making them happy andsatisfied. A. health B. safety C. welfare D. food ANSWER: C

101. _____________ is the welfare services provided within the establishment. A. Intramural B. Extramural C. Recreation D. Transportation ANSWER: A

102. Housing accommodation is considered as ________ welfare services. A. Intramural B. Extramural C. Recreation D. Transportation ANSWER: B

103. Appointment of a welfare officer wherever more than _____________ workers are employed. A. . 140


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B. 250 C. 100 D. 150 ANSWER: D

104. According to contract labour act, a canteen in every establishment employing ___________ or moreworkers is a must. A. 150 B. 100 C. 250 D. 200 ANSWER: A

105. Sickness benefit involves payment for maximum period of __________ days per year to the sickworkers. A. 90 B. 91 C. 100 D. 365 ANSWER: B

106. According to Factories Act, every factory shall be kept clean and free from ___________ arising fromany drain, privy or other nuisance. A. effluvia. B. dust C. air D. wind ANSWER: A

107. __________ means physical tiredness due to continuous work for a certain period. A. Mental fatigue B. Nervous fatigue C. Muscular fatigue D. Warm fatigue ANSWER: B

108. ___________ means lack of interest in the task and finds difficult to concentrate on the job. A. Monotony B. Boredom C. Fatigue D. Indifference ANSWER: B

109. Fatigue _______________ output. A. increases B. decreases C. minimizes D. nullifies ANSWER: B

110. An interview of every employee who quit the organization can reveal employee ___________.


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A. happiness B. grievances C. effort D. attitude ANSWER: B

111. _____________ boxes in which employees drop their anonymous complaints. A. Grievance B. Grape C. Gripe D. General ANSWER: A

112. __________ policy implies a general invitation to the employees to informally drop in the managersroom any time and talk over their grievances. A. Outdoor B. Open door C. Closed door D. Window ANSWER: B

113. A typical grievance procedure consists of ___________ major steps. A. two B. three C. four D. five ANSWER: C

114. ___________ means discontent in connection with ones employment. A. Work B. Training C. Grievance D. Satisfaction ANSWER: C

115. _____________ approach to industrial relations is based on principles of truth and non violence. A. Giri B. Gandhian C. Sociological D. Human relation ANSWER: B

116. Industrial relations refer to ___________ relationship between the parties involved directly in industry. A. partial B. collective C. full D. little ANSWER: B

117. Industrial ___________ take forms of strike, lockout etc. A. Relation


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B. Policies C. Disputes D. Tribunals ANSWER: C

118. A ____________ union is a voluntary and continuing association of employees to protect & promotetheir interests. A. trade B. craft C. central D. officer ANSWER: A

119. Trade Union protects workers against exploitation and __________ by the capitalists. A. victimisation B. payment C. deception D. continuation ANSWER: A

120. ______________ Union is an organization where workers employed in a particular trade oroccupation. A. Craft B. Mini C. Workers D. Occupation ANSWER: A

121. Industrial unions are _____________ in nature because they consist of all types of workers in anindustry. A. horizontal B. downward C. vertical D. upward ANSWER: C

122. A registered trade union has a right to maintain general _________ and spend for certain specifiedpurposes. A. rule B. funds C. right D. property ANSWER: B

123. Trade Union movement in India is more than __________ old. A. a century B. fifty years C. twenty years D. two years ANSWER: A


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124. __________ involves discussion and negotiation between two groups as to the terms and conditions ofemployment. A. Attitudinal structuring B. Integrative bargaining C. Distinctive bargaining D. Collective bargaining ANSWER: D

125. ___________ involves haggling over the distribution of surplus. A. Attitudinal structuring B. Integrative bargaining C. Distinctive bargaining D. Collective bargaining ANSWER: C

126. ______________ bargaining is a type of man moving to achieve consensus with the workers andmanagement. A. Attitudinal structuring B. Intra organizational C. Integrative D. Distributive ANSWER: B

127. ______________ involves shaping and reshaping some attitudes between labour and Management. A. Attitudinal structuring B. Intra organizational bar gaining C. Integrative bargaining D. Distinctive bargaining ANSWER: A

128. The objective of collective bargaining is to maintain ____________ relation between employer andthe employees. A. strong B. cordial C. avoiding D. difference in ANSWER: B

129. Trade Unions must be ______ and strong enough to honour the collective bargaining agreement. A. strong B. feeble C. stable D. mild ANSWER: C

130. Both employers and union leaders should bargain in a spirit of ___________ and reciprocity. A. compromise B. enmity C. hatred D. freedom ANSWER: A


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131. Focus distribution is one of the techniques used in performance ____________. A. appraisal B. accounting C. absenting D. servicing ANSWER: A

132. Workers participation in management is interpreted by employers as the ______________ prior todecision making. A. joint consultation B. collective bargaining C. union D. trade union ANSWER: A

133. Workers participation consists of ________________ degrees of participation. A. one B. two C. three D. four ANSWER: D

134. Workers participation in management helps to reduce industrial disputes and to improve workers___________. A. loyalty B. grievance C. problems D. termination ANSWER: A

135. In 1993 _____________ brought out the suggestion process. A. Director B. Enterprise C. Joint management D. Workers. ANSWER: C

136. ___________ is a popular form of labour participation in Management. A. Co-partnership B. Work directors C. Joint consultation D. Management councils ANSWER: C

137. Works committee deal with matters of day to day functioning at the _________ floor level. A. plant B. shop C. industry D. labour ANSWER: B


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138. Joint Management councils were set up in the year ___________ A. 1956 B. 1957 C. 1958 D. 1959 ANSWER: C

139. JMC is to be consulted by management before introducing _________ in the modes of production andproduction schedule. A. peace B. powers C. change D. models ANSWER: C

140. A joint council shall function for a period of ___________ years. A. 1 B. 2 C. 3 D. 4 ANSWER: B

141. __________ means employees participation in the share capital of their own company. A. Motivation B. Performance C. Loyalty D. Co-partrnership ANSWER: D

142. Morale is ____________. A. intangible B. tangible C. law D. life ANSWER: A

143. High morale is essential for ____________ performance. A. bad B. low C. effective D. limited ANSWER: C

144. Job ____________ provides recognition, growth and responsibility. A. enlargement B. involvement C. enrichment D. integration ANSWER: C


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145. ____________ is the end feeling of a person after performing a task. A. Job enrichment B. Job enlargement C. Job satisfaction D. Job description ANSWER: C

146. Job satisfaction was brought to limelight by __________. A. Flipp B. Hoppock C. Jayol D. Stephen ANSWER: B

147. The various factors influencing job satisfaction are personal and _________. A. social B. environmental C. cultural D. political ANSWER: B

148. All other things being equal, higher pay and better opportunities for promotion lead to higher job___________. A. dissatisfaction B. satisfaction C. enrichment D. enlargement ANSWER: B

149. A Trade union is otherwise called _________________. A. craft union. B. economical union. C. cultural union. D. environmental union ANSWER: A

150. Job Satisfaction is an integral component of organizational _________. A. structure B. wealth C. health D. environment ANSWER: C

Staff Name Umarani.K.


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human resource management - 416c.pdf

Documents

compensation answer

maintenance answer

environment answer

implied answer

balanced answer

change answer

folding answer

period answer