human resource in information technology

8/3/2019 Human Resource in Information Technology

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HRM In IT SectorHRM In IT Sector

Presented by :-

Group 6

Rohit dhanker(84)

Ritesh kothari(83)

Sachin mittal(86)


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Introduction

The Indian Information Technology sector can be classifiedinto the following broad categories - IT Services,Engineering Services, ITES-BPO Services and E business.

It originated under unfavorable conditions. Local marketswere absent and government policy toward private

enterprise was hostile. Government policy towards IT sector changed by PM

Rajeev Gandhi by reducing import tariffs on hardware andsoftware and Delicencing Industry.

100% FDI is permitted in the Electronic hardware sector and

the Software development sector under the automaticapproval route.

Some of the key players in this industry are Infosys, Wipro,satyam, TCS.

42 Indian companies have exports of more than Rs 1 billion.


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The following are some of the strengths of the Indian IT sector:

Highly skilled human resource;

Low wage structure;

Quality of work;

Initiatives taken by the Government (setting up Hi-Tech Parks

and

implementation of e-governance projects);

Many global players have set-up operations in India like

Microsoft,

Oracle , Adobe etc. Following Quality Standards such as ISO 9000, SEI CMM etc.;

English-speaking professionals;

Cost competitiveness;

Quality telecommunications infrastructure.


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HR planning steps in it industry

1. Man power planning:

Determining the number and skillsof the workers required and where

and when they will be needed. Workforce planning in it industry.

Recommended actions.


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HR planning steps in IT industry(cont.)

2. Feasibility of hiring:

Costs of hiring

Benefits of hiring

Risks of not hiring

3. Skills Needed:


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The process of searching for

prospective employees and stimulatingthem to apply for jobs in the

organization.

Recruitment Process


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Details of recruitment process in ITindustries in

1. Entry level

2. Mid level,

3. Managerial level

4. Sr. Level

5.Top level


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Selection is the process of picking

individuals who have relevant

qualifications to fill jobs in anorganisation


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Monitor Performance

Identify Training and

Development (current and

future needs)

Identify Training and

Development Methods to

Meet Needs

Evaluate Success of

Training and Development

Activities

Training Methods


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On The Job Training Methods

Job Instruction Training

Apprenticeship Training

Mentoring

Employee Empowerment Program


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Attrition rate in different sector


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Attrition rate in IT sector


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Calculation of Attrition rate

Attrition =(No. of employees who left in

the year / average employees in the year)

x 100

For e.g.-

the company had 1,000 employees in

April 2004, 2,000 in March 2005, and 300

quit in the year, then the average

employee strength is 1,500 and attrition is

100 x (300/1500) = 20 percent


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GRIEVANCES

Grievance procedure is a formal

communication between an employee and

the management designed for the

settlement of a grievance

Policies for Grievances Open door policy

Step ladder policy


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Steps in Grievances procedure


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Compensation Management

IT industry is one of the high paying

industry. This is very competitive industry,

we have to attract best talent, offer best

possible compensation package to the

employees.


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Performance based pay

Study competitors

trends

Bonus and incentive

plans Profit sharing plans

ESOPs


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Retention strategy

Major issue:- Retention of skilled

manpower.

Training

Up gradation of skills

Compensation

Company as a provider

Flexi time


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Retention strategy

Organization culture

Career growth


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Thank You

human resource in information technology

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