human relations in nursing management (n232)

8/4/2019 Human Relations in Nursing Management (n232)

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HUMAN RELATIONSIN NURSING MANAGEMENT

(N232)


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Advantages and Limitations

of Human Relations Approachto Management


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Basic Principles:

Human beings are not interested onlyin financial gains. They also need

recognition and appreciation.


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Workers are human beings. So they mustbe treated like human beings and not

like machines. Managers should try tounderstand the feelings and emotions of the workers.


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Workers need a high degree of jobsecurity and job satisfaction.

Therefore, management should give job security and job satisfaction to theworkers.


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Workers want good communicationfrom the managers. Therefore,

managers should communicateeffectively without feelings of ego andsuperiority complex.


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In any organization, members do notlike conflicts and misunderstandings.

Therefore, managers should try tostop conflicts and misunderstandingsamong the members of the

organization.


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Workers want freedom. They do notwant strict supervision. Therefore,

managers should avoid strictsupervision and control over theworkers.


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Employees would like to participate indecision making, especially, in those

matters affecting their interests.Therefore, management mustencourage workers' participation in

management. This will increaseproductivity and job satisfaction.


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Advantages:- developed the concepts of participatory and humanisticmanagement

Participative decision makingParticipative management

- collective decision making- looks at the wellbeing of the workforce

and their needs.


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As a result promoted a great degree of work ethic

and productivityimproved the self-esteem and self-confidence of their workforcefelt much more motivated and obliged


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Limitations:- time-consuming and often resulted

in unmet organizational goals.- less structured environment


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HUMAN RELATIONS

IN NURSING MANAGEMENT(N232)


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Employee Support Policies


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Todays Workforce

Facts:85% of U.S. wage and salaried workers live

with family members and have immediate,day-to-day family responsibilities off the job.46% of wage and salaried workers areparents that is, they have children under18 who live with them at least half of thetime.


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Todays Workforce

Facts:The US Department of Labor estimates

that 30% of the work force is currentlyinvolved in caring for an aging parent orrelative. By 2010, it is expected that thiscaregiver workforce figure will jump to54%, when 5 million baby boomers turn 65.


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Todays Workforce

Facts:95% of US workers say they worry thatwork is taking too much time away fromtheir families, and 87% say increased workdemands are keeping them from gettingenough sleep.

Source: John J. Heidrich Center for Workforce Development and Center for Survey and Analysis


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Rapidly changing and competitive nature of

the business world is altering the scope of organization, managers and employeesalike.


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Organizations are experiencing increased

pressure to accomplish more in less timeand with fewer people.


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Employees today are feeling more pressure

and stress than ever before. This can beseen in the increasing number of problemssuch as substance abuse, depression, andfamily violence.


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If left unaddressed these problems can cost

companies billions medical expenses andlost productivity not to mentions thenegative impact on individuals, families,and communities.


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Employee Support Policies is one of thekeys to help addressed employers and

employees, to increase productivity andprofessionalism, to save money, and tosave lives.


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Employee assistance programs, are offeredby many companies to help associates withpersonal problems. This type of assistanceprovides help with health care issues,substance abuse problems, mental healthissues, family care problems and financial

and legal concerns.


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The Value of EmployeeSupport/Assistance Programs

Return on investmentReduced absenteeism, tardiness and sick

leaveReduced turnoverLower medical claims

Decreased use of mental health benefits


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Employee Support Facilities andPrograms

Child Care Facilities Services provides assistance toemployees to accommodate infants,toddlers, and preschool-age childrenwith services providing an appropriatecurriculum and well-maintained andsecure facility.


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Elder Care Facilities- "Eldercare is the next big wave washing over

the workplace," wrote Jill Mazulloin Minneapolis-St. Paul CityBusiness.

- "Many workers are faced with taking oncaregiving duties for an aging parent, spouse,or sibling who needs assistance with groceryshopping, medical visits, bathing, and more.


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Flexible New Work Programaims to help you get a job if you are out of work. It will give you the chance to train,learn and do work experience so that you:

- can become more confident- get new skills- can be worth more to people looking

for staff - can find and stay in work


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Flextime Program- employees are allowed some flexibility in

their daily work schedules. For example,rather than all employees working 8:00 to4:30, some might work 7:30 to 4:00, andothers 9:00 to 5:30.


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Flextime are usually implemented as anemployee and manager option (bothemployees and their managers must

agree).They may vary from day-to-day or week-to-week, depending on circumstances.

Of course, not all jobs are suitable foralternative schedules.


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In one case study, two-thirds of employeessurveyed are allowed to have flexible workschedules, yet less than twenty percent of them actually shift their commute times toavoid congestion (Picado, 2000).


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According to the Washington State Department of Transportation and partners, compressed workweeks generally lead to: Increased employee satisfaction Increased employee retention Decreased tardiness and absenteeism

Extended hours of service Increased productivity and efficiency

Based on findings in The Managers Guide to

Compressed Workweeks and Flextime, publishedin 1998 by Washington State UniversityCooperative Extension Energy Program incollaboration with Commuter Challenge.


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Job sharingdivides the responsibilities of a full-time

position between two part-time people. For

this arrangement to work, the two employeesmust have close communication and share aspirit of cooperation. Each job sharer oftenworks a three-day week, spending a daytogether during midweek to catch up andmake the transition seamless.


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Job sharing gives managers an opportunity tokeep people who would otherwise not be ableto work. Having "two for the price of one" canmean more productivity and better coverage,as job sharers can often cover for each otherduring vacations or personal emergencies.

The arrangement can also help the companyrecruit and retain skilled workers.


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Voluntary Reduced Work Time (V Time)Type of alternative work arrangement

which allows employees to work fewer hoursaccording to a prearranged schedule, with acorresponding reduction in salary andbenefits. After a specified time limit, the

employees may return to their full timestatus.


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V time allows employees to cut back bothworkload and hours either temporarily orregularly. This option allows new mothers toreturn to work gradually and retirees to phaseout gradually. It can enable employees tocomplete their education or handle temporaryemergencies.Having the V-time option is proven to attract andretain talented employees who want to work a

reduced schedule, and it widens the pool of potential employees. At least one study hasshown part-time workers to be nearly asproductive as their full-time colleagues.


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Telecommutingallows eligible employees to perform

some of their work at home or at analternative work location. Telecommuting

may be done part-time or full-time, but it isusually done part-time.


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Telecommuting enables a company to hirethose with disabilities who otherwise couldnot work, widens the geographic pool of

workers, and allows employees to betterhandle their personal commitments. It oftenreduces occupancy and real estate expenses,and it nearly always improves productivity asa result of fewer distractions. Gratefulemployees are generally more committed that is, more likely to go the extra mile.


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Telecommuters reported that the ultimatebenefit of working from home was freedom,with survey respondents saying they'd swear off their favorite food (40 percent) and forgo anextra hour of sleep (54 percent) rather than go

back to an office.A US study published last year also suggests thattelecommuting can not only increase efficiencyof workers but boost their job satisfaction. Whilepersonal interaction with coworkers is a socialbenefit, the researchers noted that office politicscan stress workers and reduce theirperformance.


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Stress Leavea form of Leave of Absence used to describe aperiod of time that one is to be away from his/herprimary job, while maintaining the status of employee which is often granted due to stressrelated issues.


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Worker's Compensation EligibilityIf a physician places an employee on stress

leave, the employee has the right to take a

leave from work. Under some states' worker'scompensation laws, an employee is eligiblefor medical benefits and wage-losscompensation for the time off. This lawpertains only to an employee whose stresscondition was caused by work issues.


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When an employee takes time off from workbecause of stress, the employer cannotterminate, the employee once they returns towork. This is considered discrimination and is

illegal for the employer to do.An employee does not have to be paid whentaking a stress leave of absence. In some,however, an employee has the right to takeany accrued sick leave time and use it for thetime off on stress leave.


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REFERENCES:

Johnson, Mona. Employee Rights to Stress Leave. eHow Money.Found on: http://www.ehow.com/about_5480909_employee-

rights-stress-leave.html. Date retrieved: Aug. 10, 2011 at13:12hours.

Picado, R. (2000), A Question of Timing, Access 17, Fall 2000,pp. 9-13.Seitel, Susan. Understand flexible work arrangements. Found on:

http://office.microsoft.com/en-au/outlook-help/understand-flexible-work-arrangements-HA001207406.aspx. Date Retrieved: Aug 9,2011 at 13:43 hours.Business Dictionary. Voluntary reduce worktime. Found on:http://www.businessdictionary.com/definition/voluntary-reduced-

worktime-V-Time.html. Date Retrieved: Aug. 10, 2011 at 10:32am.PIERCE TRIPS: Keeping People On The Move. CompressedWork Week. Found on:http://www.piercetrips.com/index.php?option=com_content&view=article&id=34. Date Retrieved: Aug. 9, 2011at 13:27hours.


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TDM Encyclopedia. (26 Jan 2010). Alternative Work Schedules:Flextime, Compressed Work Week, Staggered Shifts. Foundon: http://www.vtpi.org/tdm/tdm15.htm. Date retrieved: July 9,

2011 at 6:52am.

Yahoo News Philippines. Telecommuters say they are happier,healthier. Found on: http://ph.news.yahoo.com/telecommuters-happier-healthier-161602286.html. Date Retrieved: Aug.10,2011 at 11:02am.

Wikipedia on Answers.com. Leave of Absence definition. Foundon: http://www.answers.com/topic/leave-of-absence-1. Dateretrieved: Aug 10, 2011 at 13:20hours.

http://www.indiana.edu/~uhrs/policies/ss/9.0/9.4.htmlhttp://www.ehow.com/info_8574460_importance-employee-support-policies.htmlhttp://www.referenceforbusiness.com/small/Di-Eq/Eldercare.html

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