human factors model
DESCRIPTION
Airbus Flight Seminar – Kuala-Lumpur 26-27 March 2007. Human Factors Model. LMQ Human Factors Model. Human Factors Are:. Anything that affects a person’s performance LMQ 2002. Human Factors Model. Performance. Good Standard Poor. Direct Factors. - PowerPoint PPT PresentationTRANSCRIPT
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Airbus Flight Seminar – Kuala-Lumpur 26-27 March 2007
Human Factors Model
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LMQ Human Factors ModelHuman Factors Are:Human Factors Are:
Anything that affects a person’s performance
LMQ 2002
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Performance
Human Factors Model
GoodStandard
Poor
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Performance
Direct FactorsThe acts or omissions that directly affect performance
Dexterity
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Performance
Direct Factors
The acts or omissions that directly affect performance
Decision
DexterityDistraction /
ConcentrationDexterity
(Mental or Physical)
Awareness /Memory
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ActionFactors
Poor Performance
Potential Factors
DesignEnvironmentalFatigueIllnessVisual illusionsMemoryTimeErgonomicOrganizationalCommercialAutomationFaulty equipment
System failuresPsychological
Negative attitudesPhysiological
LanguageProcedures
Alert systemsEmergencies
RelationshipsDocumentation
CulturalStress
Things that have the potential to influence the direct factors
PERFORMANCE
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Poor Performance
Potential Factor InteractionInteractivity between Potential Factors will increase influence
PERFORMANCE
Interactivity
Interactivity
Inter
activ
ity
Interactivity
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Managing Factors
PERFORMANCE
Things that manage the effect of the Potential Factors and improve Direct Factors
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Managing Factors - Organisational
PERFORMANCE
Performance reviewTrainingSOPsChecklistsSystem reviewSMS
BriefingsITToolsCulture changeMotivation
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CognitiveProblem solvingDecision making Workload managementPlanningConcentrationMonitoringProblem preventionSituation awareness
Physio/TechnicalFitnessKnowledgeTechnical skills
Managing Factors - Individual
PERFORMANCE
Social / BehaviouralCommunicationTeamworkLeadershipPositive attitudesBehaviourDiscipline Stress management
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Human Factors Model
PERFORMANCE
Potential Factors
Managing Factors
DirectFactors
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Airbus Flight Seminar – Kuala-Lumpur 26-27 March 2007
LMQ Human Factors Model
http://www.lmq.co.uk